being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

our Gen Z employees want to be coddled and are struggling with the realities of work

A reader writes: As a millennial (I’m 40) who spent years being mocked and maligned for enjoying avocado toast, I’m averse to generational generalizations. That said, I’m a manager in a large finance company struggling with how to motivate and manage our youngest employees. Our company is typical for finance; buttoned up, long-ish hours, high […]

Read the full article →

employee won’t report his hours correctly

A reader writes: At my small company, employees have a small number of set hours each week but can set their own schedule to be as full or as empty as they’d like by scheduling sessions directly with the clients they are connected with. We give them a calendar where they input their hours worked, […]

Read the full article →

I saw my employee’s X-rated chat

A reader writes: Today, during a screensharing session with my new employee, Barb, I saw something inappropriate on her screen and did not speak up. I was so dumbfounded that I just quickly wrapped up our call. I’m almost sure I saw her chat session with a coworker with explicit reference to private body parts. […]

Read the full article →

my employee wants us to stop ordering “unhealthy snacks”

A reader writes: I work in a small workplace, we’re about 40 employees. When I started at the company about five years ago, I started ordering granola bars and some treats. Then I started adding on some fizzy drinks and then progressed to some other snacks, like nuts, fruits, and cookies. None of this is […]

Read the full article →

is it bad for managers to sound frustrated?

A reader writes: I’m wondering whether a good boss should ever show impatience. One of my employees, Jane, does a good job. I’ve given her a lot of (well-deserved) praise in public and private, and she’s said she’s happy in her work. However, she made a serious error the other day and when I brought […]

Read the full article →

should managers stay out of private Slack channels?

A reader writes: I’m the head of HR for my small(ish) international company. I’m a mixed-race woman and a mom. We have a variety of private Slack channels, including channels for parents, women, people of color, etc. Our people of color channel is a relatively new addition started by an employee who wanted a safe […]

Read the full article →