June 2013

my friend is a bad employee — how can I help?

A reader writes: I’m looking for some advice to pass along to a friend. I’m a huge fan of your blog (it has helped me in two job application process, and I recommend it to everyone I know). My friends and I can’t seem to figure out what the best way to handle this situation. […]

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what to do if you’re getting laid off

Layoffs can come as a shock – one minute you’re happily doing your job, with no thought of unemployment, and then next moment you’re out of a job. Even when you’ve had an inkling that the company might be thinking of making cuts, hearing that it’s you who’s been cut is painful news that can […]

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managing a high-performing, high-drama employee

A reader writes: One of my employees is great at her job. She has about 20 years of experience on me and is truly the rock star of our team.  However, with certain deadlines, she tends to put too much pressure on herself and gets frustrated. The level of emotion, I feel, makes it even […]

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can I fire an employee by phone or email?

A reader writes: I have wanted to fire a full-time employee for the past two weeks, but she hasn’t been in, despite telling me on numerous occasions that she will be… “I’ll definitely be in tomorrow!” I manage a small business and need to fire her so I can start looking for her replacement as […]

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how to fire a volunteer

A reader writes: My question is not regarding my job, but regarding a board I serve on for an alumni association. We are all volunteers, and we have various committees that other alumni serve on. It’s hard to get much help sometimes, so we try to find something for anyone who wants to help to […]

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my coworker wants all of his calls screened for him

A reader writes: At my office, there are two receptionist/assistants who are responsible for answering the phones. I’m the assistant to the president and am third in line to answer if they aren’t able to pick up. A coworker insists that we screen his calls and find out who is calling and what it’s regarding. […]

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