May 2014

video conferencing at work? here’s how to be more likable on video

With workplaces increasingly using video conferencing to connect people working in geographically distributed locations, you might be finding yourself appearing on camera at work a lot more than you used to. For those of us who dislike this increasing use of video at work, a recent article in the Wall St. Journal will further stoke […]

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my boss is mentally ill

A reader writes: I work for a collection agency that is a sole proprietorship. Over the past several months, the owner’s behavior has become increasingly odd and paranoid. He fired the accounting staff just before Christmas, saying that they were plotting against him. The owner’s target is now the IT director, who he says has […]

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which matters more: skills or personality?

A reader writes: I was hoping you could sort of a disagreement I’ve been having with a friend about workplace culture. Both of us are entry level professionals in our first “real” jobs out of university. He thinks that personality and feelings are completely irrelevant to work, and he would be happy to hire someone […]

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how to create a resume from scratch

Wondering how to write a great resume that will show off your skills and experience and get you interviews? Here’s a beginner’s guide to how to craft a resume that will catch a hiring manager’s eyes. Your resume should be composed of the following sections: Contact info. This is pretty straightforward – this is the […]

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LinkedIn is not a dating site

If you’re checking out profiles on LinkedIn looking for your next date, you have a pretty fundamental misunderstanding of what the site is for (and why the people you’re checking out have profiles there). This might seem like something that should go without saying, but I recently did an interview with the New York Post […]

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how to avoid telling employees “because I said so”

A reader writes: I manage about 20 people in a small business that is rapidly growing and expanding. We are fortunate to have many long-term employees. Our previous two managers left about a year and a half ago, and I was promoted and joined a new management team of three. We are very productive and […]

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