does it look immature to ask what time to show up on my first day, inviting coworkers to a wedding, and more

by Alison Green on August 2, 2014

It’s five answers to five questions. Here we go…

1. Does it look immature to ask what time to show up on my first day?

I will be starting a new job relatively soon. My hiring manager has not told me what time to arrive on my first day. I have heard mixed things about following up with an employer about this. It is not a shift job, so there is no exact time people are expected to arrive. Some people I have spoken with have said just to come early on the first day and you can get a sense for when your coworkers arrive. This group has also said that asking about this time may make me look very young/immature. Others have said that it’s OK to ask. Any thoughts you may have would be greatly appreciated.

What?! Immature to ask that? That makes no sense. It’s a completely normal — and necessary — thing to ask. There’s no point in coming early; whoever’s in charge of orienting you might not be there yet. And you don’t want to risk coming late. This would be like not asking where the bathroom is and just hoping you find it in time, lest anyone think less of you for not knowing. Send your new manager an email and say, “What’s the best time for me to plan to arrive on Monday?”

2. How to send coworkers a farewell email when I’ve been gone for several months

My husband and I moved overseas for his job several months ago. When I left my office, I was in the process of interviewing for a remote position with the same company, so I did not send a farewell email to my colleagues (standard practice in the firm). The role ultimately didn’t work out, but now it’s been so long that I’m unsure how to phrase a note. I’d like to pass along my new contact info and keep my stateside network alive, but I feel awkward about the delay. Any tips?

How about this: “Now that we’re settled in Avonlea, I wanted to reach out and give you all my new contact info. As some of you know, we’re here because Fergus is helping build a new water slide park. I’m going to be looking for translation work here, and I’d love to keep in touch with all of you.”

3. Should I invite my coworkers to my wedding?

I am getting married in a few months and am unsure whether to invite my coworkers to the wedding. I work in a small (10-person), close-knit group within a much larger office. I’ve been working here full-time just under a year, although I did intern here for two summers before starting this permanent position. The group is very friendly, and for the most part entirely lovely to work with. I’m not friends with my coworkers outside work, but I do enjoy their company and definitely don’t want to offend anyone.

I’m leaning towards not inviting anyone, partly because I don’t see these people outside work, and also because there are several people outside my group who I know well and would want to include (for instance, my boss’s boss, who was my supervisor my first summer as an intern). We are following a semi-tight budget, though, and adding 10-15 people plus guests isn’t something I’m eager to do. Is there any general etiquette rule I should be following here as to whether to invite the group or not? And if I don’t invite them, is there anything I can or should do afterwards to acknowledge that I had a wedding and while they are lovely people, they didn’t make the guest list?

Etiquette does not require you to invite coworkers. And given that (a) these aren’t people you’re friends with outside of work and (b) you don’t especially want to add another 10-15 people, it sounds like it makes sense not to invite them. It’s entirely normal to make that decision, and you don’t need to break it to them in any special way (and trying to would likely make it awkward whereas it otherwise shouldn’t be). If anyone asks, you can explain that you have a limited guest list for budget reasons — but other than that, there’s no need for you to do any explaining.

4. I accidentally saw the full salary range for the job I’ve been offered

I’ve been approached and offered a position w/in my company. The position is one level up from my current. The job duties are somewhat similar. The hiring manager didn’t realize his email had the link to the requisition, which included all info including compensation. It contained five compensation levels, namely: entry minimum, target minimum, midpoint, target max, and premium max.

My current salary is $7k below the “target minimum.” The HR recruiter offered me a total lateral move. How should handle this situation? I would like to at least get the “target minimum.”

Two choices: You could simply use this as background info to inform your ability to negotiate and could press hard for the target minimum (or, for that matter, something closer to the midpoint if you can justify it). Or you could just be candid and say you saw the comp info for the position and you’d like to receive the target minimum (or, again, the midpoint if you can justify it). If you do the latter, I’d say: “I’m not sure if I was supposed to see the compensation ranges for this position, but I think the target minimum — which is $7,000 higher — is a fair salary for the skills and experience I’d be bringing.”

(On the question of whether you should go for the midpoint, keep in mind that that’s often midpoint once you’re been in the role for a while. It often doesn’t refer to expected starting salary — although it could if you’re a particularly strong candidate.)

5. Being required to stay at work late

In the state of Florida, is it legal for my manager to make me stay past my scheduled time to leave? With no questions asked?

Yes, that’s legal. If you’re non-exempt, you must be paid for the time, but there’s no law prohibiting your manager from requiring extra hours from you on short notice.

That said, you can certainly explain that you have a commitment after work that you can’t break. Your manager could still choose to require it anyway, but a reasonable manager wouldn’t do that except in very limited circumstances (such as a true emergency that no one else could handle or if you had made a major error that needed to be fixed immediately).

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  1. Dan*

    Coming out of grad school, I applied for a job that referenced an internal compensation number in the public req. I did some homework and was able to find what the actual $ was. The absolute top was slightly below the figures I had for national averages. Given that this position was in a low COL area, I thought the top was doable.

    So when the HM asked me about my salary requirements, I launched in to what I knew about the position. He says, “Wow, you did your homework, but I’m not sure we’re prepared to offer the top end.”

    At that point, we are talking figures well below industry norms. It was my “dream job”; a perfect match on technical skills, education, and industry. So I gave him the line about wanting to make sure fit was right and then we can talk about salary later.

    I show up for the interview, and everybody looked like a ghost that would rather be elsewhere. I honestly thought, “man, this is supposed to be my dream job. It’s going to really suck ass if I’m actually excited to be here and nobody else gives a crap.”

    They ultimately rejected me. This is going to sound funny, but that is the only job that I *wanted* a rejection from. It was 2008, the economy was iffy, and it was my first interview. I did not want to turn down the job just to find out that the market sucked, and be unemployed for a long time. If they rejected me, I could at least be unemployed with a clean conscience.

    1. Ruffingit*

      I get this – it’s one of those things where you would feel guilty rejecting them so if they do it for you, it’s a lot easier to handle. Totally been there.

  2. rachel*

    Regarding the first question – totally okay to ask. Simply ask “what’s the work culture like as far as start time”? Not immature at all!!

    1. Chocolate Teapot*

      Depending on the company, there may be a sort of welcome meeting/induction at 9.00am for all new starters on their first day. Some larger companies I have worked for have a presentation from HR introducing themselves, before everyone is taken to their team. However, on a working day, the supervisor may prefer their reports to arrive at a specific time.

      1. Not So NewReader*

        Because of all the stuff that has to be done the first day on a job, I usually frame it as “When do you want me here on the first day and when will I be reporting in normally?”

        It makes me feel more intelligent than if I said “What time do you want me to show up?”

        But I do remember a few employers that would not volunteer when to report on the first day. For whatever reason, I thought that represented some short-coming on my part. It should have been in my genes at birth? Looking back on it, I now realize it is kind of rude. Mephyle gives an example of a really bad situation. To leave an employee uncertain of where she should report is short-sighted, at best. It does send a message that starts the relationship off on the wrong foot. For them to admit they do it habitually and giggle about it would send off red flags in my head.

        I walked into a job a few years ago that I almost walked out of. No one told me where to put my things (retail job- personal belongings shouldn’t be in the way), no one said hi or introduced themselves and (icing on the cake) they all refused to train me. That all happened within the first five minutes. After that it got worse.

        Punchline: OP, your employer, at best, had a brain fart. But it could be that you will need to ask the most basic of questions in order to get what you need to know to do your job. Keep an eye peeled for similar behaviors where mind-reading is expected.

        1. sam*

          I was going to note that, especially on the first day, (depending on the job, of course) it’s possible you won’t even be able to get into the building without someone there to meet you to give you your office badge and whatnot, so scheduling a time to arrive is eminently reasonable and not immature. And it’s certainly reasonable to ask what the normal office hours are if you’re not an hourly employee (of course it never hurts to show up a little early your first week or two to make a good impression!).

        2. soitgoes*

          Sometimes that kind of thing happens when people are promoted up the food chain without receiving manager-specific training. When I got the offer for my current job (which I genuinely enjoy), I had to ask the woman on the other end (she’s around my age) what the dress code was, if I needed to bring in my birth certificate/SS card, etc. It never occurred to her to bring these things up because she’d been bumped up and I was filling her old position. I’ve seen her learn managerial duties as time has gone by and she’s gotten rather good in her new role.

          I don’t know if it’s always best to chalk every blunder up to inexperience, but sometimes people who’ve been in the same industry for a long time have no concept of what is and isn’t common knowledge to someone who’s just starting. I can’t imagine anyone being mocked for daring to ask when the workday starts.

    2. danr*

      Yes, ask. Find out when to get there. You can’t assume a starting time for the company. Just ask what time work starts and when should you be there.
      At my old company the day started at 8:30 am, and that meant being ready to work, not coming in at 8:30, getting coffee, chatting for a bit and then starting to work.

    3. Ruffingit*

      Yeah, I don’t even really get this as an issue because I started a new job a few weeks ago and I just flat out asked “What are the work hours here?” How would you know if you don’t ask? I’ve been places where it’s 8 – 5, 9 to 6, 8:30 to 5:30, etc. You just never know and you can’t assume. Ask.

    4. Student*

      Not immature – asking a practical question.

      Immature – being more concerned about what someone else will think about you than in doing an effective job on your first day. Then polling all of your friends to try to figure out how to look good.

      1. Loose Seal*

        I think you’re being hard on the OP. They asked people they knew what they would do and, then not feeling the answer was the correct one, asked an expert. It’s hardly trying to figure out how to look good; it’s more like trying to figure out what’s normal in the workplace when one’s just starting out.

      2. neverjaunty*

        Super immature – sneering at people whose inexperience means they don’t know what is and isn’t appropriate yet for a new job.

  3. Mephyle*

    #1 depends on the office culture. My first job: it was at a large campus with many buildings (government) and I had no idea where my building was, or where the office was within the many-storied building, so I scouted it out the Friday before I was to start. The reaction in the office: amusement. Apparently SOP was to start on Monday morning at the first day on the job, asking directions from building to building and then from floor to floor, and arrive several hours late on the first day. To do research in order to arrive on time the first day was quite outside the norms.

    1. Purr purr purr*

      What was that first job like? Sounds like it would have been slightly infuriating / frustrating based on first day impressions of their SOP!

      1. Mephyle*

        Sorry that I don’t have any more weird tales to tell – the rest of my time there was pretty normal (as far as I recall – it was about 35 years ago).

  4. Artemesia*

    It is entirely common with weddings to not include office mates; it is a good idea not to blather endlessly about wedding planning whether they are invited or not but especially if they aren’t. Lots of people have small family events rather than 300 person extravaganzas where they invite everyone they ever met. While close friends and relatives may have a ball at a wedding, most people don’t find them very fun events especially when they are people they are not close to. I’d not invite the office and never discuss it unless someone directly asks (and that is very unlikely) If they do, it is a ‘small family affair’ and don’t explain beyond that.

    1. Stephanie*

      While close friends and relatives may have a ball at a wedding, most people don’t find them very fun events especially when they are people they are not close to.

      Yes, this. I remember going to distant cousins’ weddings as a kid and finding them anything but fun. Unless your coworkers just really like weddings in general (a friend of mine will go to any random wedding she’s invited to), ,sot people are ok skipping a wedding of someone they’re not particularly close to.

        1. Loose Seal*

          Yes, this.

          A co-worker of mine some years ago was getting married and didn’t invite the office, which was fine. But all she could talk about was her wedding. I can still tell you to this day all the details of a wedding I never went to down to the number of candles in each candelabra (15).

    2. Rachel - HR*

      Agreed. Although some people do still make presumptions about inviting coworkers. My boss just got married and several people in the office were shocked I hadn’t been invited. I responded back that I didn’t invite him to my wedding and laughed internally as they responded with, “oh!”

  5. Sandy*

    Number one isn’t a stupid question at all! One way to word the email would be to ask “what time would you like me to arrive on X day?”

    I have almost never been asked to arrive “on time” the first day. An extra hour or two allowed them to get to the office, get their things sorted, check email, and THEN greet me, show me around, etc.

    1. CC*

      Yes, there are actually two questions about starting time to ask — though the second one can be asked on your first day.

      1) What time should you show up on your first day? As Sandy points out, they need time to get ready to show you around, and they probably don’t want you there right when they open.

      2) What is the normal start time? I’ve worked in offices where starting at 8:30 was late and would get you talked to, and I’ve worked in offices where being there at 8:30 meant that you unlocked the door and turned on the lights.

  6. Kerry*

    #3: I found the following (from Miss Manners’ Guide to a Surprisingly Dignified Wedding) very helpful when we were planning ours: “A wedding is not a professional occasion. And a small wedding is not necessarily one to which very few people are invited. It is one to which the person you are addressing is not invited.”

    2. Liane*

      Oh, thank you! I was just trying to remember one of her quotes on the definition of a small wedding.

  7. Erin*

    LW2 – When I was getting married, I thought about inviting everyone from the office where I worked (6 people, possibly with +1s). In such a small office, it would have been a bit awkward to invite just the one person and not others who I’d worked with longer. Finally I just talked to her honestly, she came, but told everyone else she’d “crashed” the party.
    Normally I wouldn’t have lied about it, but there was a person among the bosses who would have been very offended about not being invited, although our relationship was very strained at the time and I definitely did not want her there.

  8. Ellen*

    Definitely ask what time to come in on your first day! When I started my job, my company’s core hours are 8:00 – 4:30. My first day I was asked to come in at 9.

    Weddings – most co-workers won’t care if you don’t invite them. I’m in my 30’s – when I was younger I enjoyed being invited to coworkers weddings. Now that i’m older, I always hope that I’m NOT invited – mostly because it’s an expense that I don’t want to spend, and also because I haven’t kept in touch with the former coworkers whose weddings I went to 10 years ago. Do you really want to have pictures of people who attended your wedding who you won’t remember in 20 years?

  9. EngineerGirl*

    You are under no obligation to invite people to a private affair. That said, it would be wise to socialize the concept of no invitations to the people at work. If people ask, state that you have a limited budget and being forced to pick from a set if friends is difficult. There may be a couple of boundary crashers that get offended anyway. Keep reiterating that you have a limited budget and that it is a small affair.

    1. Artemesia*

      ‘limited budget’ is defensive as if you would love to invite this almost stranger if only you had the money. and in many cases they will know that isn’t the reason. ‘a small family wedding’ is less defensive IMHO.

      1. Simonthegrey*

        We told people we had a small venue and were only planning a small wedding, mostly family. No one got offended, and for the few (rude) people who asked further, we told them that we were paying for the whole thing ourselves and did not want to go into debt for a party. Most people got it.

  10. Beth Anne*

    #3 – My sister invited about 10 people she worked with (although she never invited the owner just ppl she directly worked with b/c she originally was going to quit to move but ended up not moving). Anyway they all RSVPed and said they were coming and then only 3 of them showed up! My mom was kind of annoyed at the amount of people that RSVPed and then didn’t come (her work friends weren’t the only no-shows but the most noticable) because we could have saved a ton of money on catering. Her fiance was smart and didn’t invite anyone from his work.

    I think the best was the girl she worked with that told her she’d come if she had nothing better to do…yeah we didn’t count her as a YES. I think the best thing to do is if you have people you’re close with invite a few like limit yourself to say 5 work friends each. Or if you’re not really close to them don’t.

    I feel like weddings and work people are awkward because people feel obligated to invite them but outside of work we don’t really have anything in common with these people and if you have to attend such wedding it’s weird b/c you don’t know anyone there but the work people (if other work people go).

    1. MK*

      I never attend c0-worker’s weddings unless I am sure I will know some of the people there. No matter how close I am to the person getting married, it’s not much fun if you don’t know anyone there. And it’s not like a party, where the host has time to introduce you around and make sure you are having a good time.

      OP3, these are some observations I have made over the years:
      a) invinting only some of your co-workers can be awkward. While most people wouldn’t be offended by not being invited, many would feel weird if they found out you invited the other person both of you eat lunch with every day and not them. It’s not rude or insulting per se, but it does send a pretty strong “I don’t consider you a friend” message.
      b) the total number of guests matters. No sane co-worker would think that you should invite them to a 30-person wedding, but many might feel that, if you are going to have 500 guests, you might have found space for the people you spend most of your time with. Implying that you are having a small wedding (even of you don’t) might be wise.
      c) since you and your co-workers are not close, it’s perfectly possible that they wouldn’t want to come to your wedding anyway. But if you invite them, they might feel it is rude to decline, so don’t invite them just out of politeness.

      In my country, it is the custom to invite everyone to the ceremony and only those you are close to to the reception. I think this works very well, because the couple can discharge social obligations without additional expence and guests don’t have to decide ahead of time if they will come or not or make a significant time investement in a relative stranger’s celebration.

      1. annie*

        I am in a small office and in the last few years almost everyone has invited coworkers to weddings. Some have been fun, but others I would have rather not attended, as I didn’t care for that particular coworker, but I would have stuck out as the one person who skipped it. My point is, depending on your office culture, your coworkers may feel obligated to attend if you invite them, so I’m usually glad to NOT get an invitation if its not someone I hang out with outside of work.

      2. Liane*

        For good or ill, in the USA it is now considered rude/insulting to invite people to just the ceremony & not also the reception. (Although in the past it was acceptable/traditional enough that there were Reception Cards you included with the [ceremony] invitation for guests you were having at both.)
        Once more, credit Miss Manners.

        1. Kate*

          If anything I think it’s more normal to invite more people to the reception than the ceremony. I can think of at least one friend who told me that their ceremony was just for family and very close friends but I’d be welcome at the reception. (And I have no hard feelings whatsoever.)

          1. MK*

            I wouldn’t say it’s more “normal”; it’s just different people having varying points of view. For myself, I think being a guest at a wedding is to witness the couple’s commitment and wish them well, so the ceremony is the meaningful part, while the reception is a prolonged celebration of their union. There are a lot of people who I would like to wish well in the new chapter of their lives, but I don’t have the emotional investment to celebrate the event for hours on end.

          2. Judy*

            I know at least a few times, my immediate family was invited to a cousin’s wedding and reception, but the word was put out that the church might be a bit crowded. So I went to the wedding, and picked husband and kids up on the way to the reception.

          3. Editor*

            Kate — Someone told me having a smaller, closed wedding and a larger reception is common in Philadelphia. Family members in Ohio and upstate NY say having an open wedding and a smaller reception is acceptable and excluding people from the wedding would be considered peculiar and rude in their churches. Where I live now, it seems like everyone who’s invited to a wedding gets an invitation to the reception even if separate reception cards are enclosed.

        2. Mephyle*

          The culture in some churches (including mine) was that some couples chose to issue an open invitation to the ceremony in the church bulletin, and would send traditional invitations to those also invited to reception. I don’t know if people still do that.

          1. KellyK*

            Sometimes that’s actually expected. My husband and I got married under the care of a Quaker meeting, and inviting everyone who attends was expected. We also had the reception at the same place. We sent one invite to the meetinghouse address (figuring it’d go up on the bulletin board) with a note asking people to RSVP if they were staying for the reception so we’d have a number to give our caterers.

      3. Beth Anne*

        yeah thankfully I’ve only had to go to one work wedding and that was my boss’ daughter but I also worked with her daughter and the maid of honor so I kind of felt obligated to go…a lot of other work people were there which was good but still I didn’t really want to go.

  11. j. hall*

    Re: first day at new jobs

    Most jobs generally issue a weloming letter listing particulars for new. employees: arrival time, date, location, dress code, contact person. This info is often included with the hiring letter.

    Best wishes on the new job.

    By all means, ask, ask, ask about what time to show up

      1. QualityControlFreak*

        You know, I’ve never actually received a job offer in writing! I got the offers via phone and was told at that time where and when to report. This was typical in the types of work I’ve done, and it’s worked well for me, but I concede I’ve been lucky with employers.

      2. Felicia*

        I’ve never gotten (or heard of) a letter like that . I’d say it’s far from most jobs that give you that.

        It’s good I asked what the hours were when I was offered my most recent job that I start next week – the hours are different in summer, and also different from what the website says are the hours of operation, so there’s no way I could have known when I was supposed to show up without asking . It’s weird that it seems like they were never going to tell me, but they didn’t mention the arrival time or even hours, although I did get an offer letter.

      3. MissDisplaced*

        It can be common in larger companies as many have planned sessions or activities for new hires on the first day.

    3. Nina*

      I have received welcome letters before, but I think that’s more common with larger scale companies. Especially when they’re hiring several people at once.

  12. Brett*

    #4 Realize to that often that sort of information is a guideline. As a public employee, all salaries are public record, and salary classifications are much more rigid than most private sector jobs. That didn’t stop me from getting a hardline offer of $15k below the entry level minimum, and a “promotion” offer below the entry level minimum for my current level (which I rejected, even though it was a small raise, but I’m doing those duties now because it was never filled). Most of our employees right now are actually making below their respective hiring minimums for their classifications (function of no raises for years).

  13. Not an IT Guy*

    #3 – This can be a tough situation. Originally I wasn’t going to tell anyone at work I was engaged, but one of my co-workers found out and started to tell other people. Not that I wouldn’t mind most of them showing up, however it creates an uncomfortable situation where you ether have to invite certain people or risk losing your job. Good luck, OP!

    1. Technical Editor*

      Why would your job be at risk if you don’t invite certain people? That sounds like a really toxic work environment, IMHO.

  14. anon-2*

    #4 – You’ve learned the first lesson of job hunting – DON’T GET LOW-BALLED.

    Here’s the second. Always go in, getting as much as you can. You will never have as much leverage as you do going in.

    The only other time you have leverage is a time that should never occur – you’re underpaid after a duration, find another job and use “the gun” – get another job and wait for a counter from your current employer. In the IS/IT world, that’s commonplace.

  15. Leah S*

    #5:
    I just want to add that if you are working in retail or a restaurant (especially if you are a server in a restaurant), there are very few reasonable managers as far as leaving on time goes. It’s a whole different ball game! Most places can, and will, expect you to leave when they decide to cut you.

    I’ve been a server since high school (although I’m finally done with college and looking for something in my field-yay!), and have yet to work at a place where the time my shift is scheduled to be over is the time I’m actually done. I do think this is a norm specific to the retail/service industry, though :)

    1. Rudy Huxtable*

      Interestingly, I lived in Florida and worked for a well known theme park. It was ridiculously common for the park to routinely extend its hours during non-peak season. While this was great for guests, this sucked for those of us who’d made childcare arrangements based on the hours that were scheduled. Changes to the schedule would take place the day of the shift and usually with only a notice of an hour or two. I hated that this was legal and that I was the one who would get in trouble if I left at my original end time to relieve my sitter.

  16. Cassie*

    #1: Definitely ask what time you should arrive on the first day. Whoever told you that it would be immature to ask was dead wrong. How can you arrive “early” before other coworkers if you don’t even know what time they start? I highly doubt your new boss would think it is an odd question to ask, unless they already told you and you forgot. But even in a case like that, asking to re-confirm the time would be better than possibly showing up late.

    You will want to be a little early, though, and you should plan extra time in case of traffic (especially if you aren’t familiar with the area). You wouldn’t want to be late on your first day because you didn’t plan ahead.

  17. Audiophile*

    LW 1 – I’m going to join the chorus and suggest you ask. Whomever told you it was immature, is incorrect.
    I began my new job on Monday and I asked when I accepted, what the regular hours would be. I was allowed to come in later on the first day. The door was locked, I had no keys, so I had to ring a multitude of call buttons to be let in and then I happened to luck out and someone was coming downstairs, so I was able to get upstairs to the offices. It only became funnier, when new manager asked how I got in the building.

  18. themmases*

    Definitely ask what time to start. There is a huge range of times it could be, and it’s probably dictated by stuff about the company that you can’t even know yet as a new hire.

    At my last job, it was normal for most of us to arrive at 7:30, maybe a quarter of us to come at 7, and a minority to come at 6 or 6:30. Only office workers with serious flexibility or a specific need to be there in the evening would show up much after 8. At my current job, my boss came in at 9 to show me around and that was early for her– and hardly anyone else was there yet either.

    I think for young people asking about hours can feel a lot like asking about pay or vacation too early, like you will be perceived as only being interested in how late you can sleep in. Also, if your previous experience is job searching for retail/service in college, you may be used to having to appear willing and even eager to work almost any hours. That’s not an expectation anymore in my field or in the fields of most of my friends who have started their careers, and once you do start people aren’t seeing you as some barely concealed slacker unless you give them a reason to. Especially right at hire– they like you!

  19. MissDisplaced*

    #1 What? Your friends are dead wrong, it will not make you look young. It WILL make you look courteous and responsible. I always ask what the typical/expected workday hours are for the position, AND what time I should plan to arrive on my first day. First days are often very different, as some companies have planned sessions around this.

  20. Layla*

    #1 – So how did your friends propose you learn the work hours? If you are not sure and you DON’T ask, your employer might think “If she couldn’t ask about the hours, how can I be sure she will ask about major problems A-Z?”

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