open thread – May 22, 2015 by Alison Green on May 22, 2015 It’s the Friday open thread! The comment section on this post is open for discussion with other readers on anything work-related that you want to talk about. If you want an answer from me, emailing me is still your best bet*, but this is a chance to talk to other readers. * If you submitted a question to me recently, please don’t repost it here, as it may be in the to-be-answered queue :) { 1,293 comments }
Anie* May 22, 2015 at 11:05 am Hey fellow posters! I asked for some advice last week on how to handle my boss quitting. So a large part of her work is being placed on me. The COO (my boss’s boss) has not made time to talk with me yet. I can’t quite pin her down as she’s in and out of the office so much with conferences and meetings. My boss has repeatedly told me that she has told both the COO and the owner that for me to take on so many tasks, I’m either to ditch some of my current duties or have an extra day added (I only work 4 days a week, curently). My boss emphasized that I have a second job and if they chose to offer me that additional day (necessitating me quitting my second job) it would have to be a permanent change made in writing. How does something like this work? Right now I’m an at-will, hourly employee. Is that even a possible change? How in the world would something like that be phrased and would it hold up? Is this something I should consider/trust? In the long run, my boss brought up getting it in writing because neither of us trust the COO or owner to keep their word. I am still going to bring up working longer hours on the days I come in, as an alternative. I mean, I leave at 3:30, for crying out loud…
Stephen King's Constant Reader* May 22, 2015 at 11:23 am I don’t see the issue with you staying later, either, as COB is 5pm at most places (or so they say!).
Colette* May 22, 2015 at 11:27 am Since you don’t trust them, I don’t think getting it in writing will work. I’d suggest being straightforward about what you’re willing to do – which might be that you can work more hours four days a week but aren’t available otherwise.
Meg Murry* May 22, 2015 at 11:33 am If you are currently an hourly employee, I’m assuming you currently work less than full time if you are 4 days (maybe 35-32 hours?). So they are talking about increasing your hours or making it a full time position, yes? I would ask if it’s temporary until they hire a replacement for your boss, or whether you are being promoted to your boss’s duties or what. Unless you have a contract that says you only work X hours a week, they can ask hourly employees to work more hours (and get paid accordingly). However, if the number of hours a week you work reaches a certain average, you would qualify as full time for things like insurance eligibility under the ACA. Even in writing, they could ask you to increase your hours to full time, and then later decide to decrease back to part time – however, in the US, I believe in most states being cut from full time back to part time makes you eligible to file for unemployment to make up the difference. I would definitely have a chat as to how long they expect you to keep up more hours, so you can either say “can’t do, I can’t quit my other job for this” or “ok, but I still have to be able to work at my other job” or “Ok, I’ll quit my 2nd job to work here more hours”.
Erin* May 22, 2015 at 11:47 am I would e-mail the COO, maybe CCing your current boss and the owner, asking for an official meeting with her to discuss the transition. I would offer suggestions to your increasing workload and see what she says. It sounds like you’re willing to be flexible – you can quit your second job if they’re able to offer you more full time hours, or you can extend your hours on your current days, or maybe you could even delegate your lesser responsibilities to someone else. It seems like you know all of that and the bigger issue is the COO being unresponsive and is untrustworthy. I’m suggesting e-mail because that way you have everything documented – like your boss said, get it in writing. If the transition takes places and nothing has changed, I would again track things via email. “So and so, I got A, B, C, and D done this week but I was unable to finish E and F. Please let me know if I should be prioritizing things differently.” Then reiterate your offers to be hired on for more hours, or to delegate some of your duties to someone else – whatever makes the most sense to get the job done. They may be ignoring you now but if work isn’t getting done they might be more likely to take an action. Absolute worst case scenario you end up not working there anymore and your current boss can be a reference for you. On a personal note, I was in a weird, two-job situation with neighboring offices who now “share” me. It was a unique and unprecedented situation but it ended up working out. Weird situations like yours come up and can be resolved – assuming of course you can actually touch base with the higher ups.
Oatmeal* May 22, 2015 at 1:11 pm Do you currently have a contract? I’d just ask for them to draft a new contract that lays out the details of the new arrangement. (I’m from Canada, though – I think employment contracts are more common here than in the US.)
land of oaks* May 22, 2015 at 1:28 pm I think the ‘in writing’ part could be as simple as an offer letter, a simple letter/email that states what your job title is, your salary and sometimes your expected work hours. Yes you are at will, but that provides something in writing you can use in the case of wage theft, etc. But honestly, in a case like this, I would want a new job description complete with all the new tasks, and the new hours and confirming your salary/wage. And it doesn’t sound like you trust them very much, so I don’t know if they would actually follow through with that. But you could write up a new job description and just send it to them and ask them to approve it?
Stephen King's Constant Reader* May 22, 2015 at 11:06 am Everyone do the Friday dance! (Weekend workers, I am sooo sooo sorry). Any tips for how my colleague and I can broach the issue of getting things done while our boss is out on leave without seeming like we’re trying to completely bypass her? Although I’ve been here longer, my colleague is more senior than I am, so effectively she’ll become the “Boss” while our real boss is out for a month and some change. That means she’ll be having the weekly debriefs with my boss’s boss (we’ll call her Big Boss). Boss really does not get anything done, although she blows a lot of steam about being busy. She tells everyone that there just aren’t enough hours in the day to push forth real initiatives for our office and calls everyone else incompetent, when in reality she just doesn’t want to do the job (she’s never here, she procrastinates everything, etc.). The kicker is that my colleague and I have done some of these things for her already, so it’s at the point where all she has to do is literally read and approve. However, she does not do any of this, plus more. She cracks down on us if we remind her to do these things, saying she’ll get to it, it’ll be done in whatever timeline, and it never happens. It has been this way since she was hired, so totally unrelated to the current medical leave. Do not ask me why she is getting paid to do nothing. So since my colleague will be meeting with Big Boss, we see a real opportunity here to just get things done. One of the issues here is the fact that in the past, Boss has complained to Big Boss (and many others, including me) about my colleague being too proactive and essentially trying to sidestep her when she’d first started. To be clear, my colleague really just had good intentions with certain projects and was trying to help, but Boss totally took that the wrong way. My colleague probably should have waited to assess the culture in the office before trying to do some things, but I couldn’t exactly tell her not to do her job because actual Boss does not want to do work. So Boss came down hard on her for some of those things and complained to many people in the process. Basically, we know that Big Boss may be tainted because of this. Does anyone have any suggestions for how she can phrase some of the things that we have in the pipeline but essentially just need a green light from a higher power? We don’t want to make it seem like she’s just ambitious to a fault and was basically waiting for Boss to go out on medical leave before trying to appeal to Big Boss about certain projects. I want to be clear that some of these ideas even came from Boss—they are written out, completed, but then she just won’t do anything about them! It’s SO frustrating, because it’s really important work but it makes it look like we just sit around doing nothing at all when she doesn’t just do what she says she’ll do (and, might I add, this is literally her job. Nothing extra). Thoughts and suggestions?
Elizabeth West* May 22, 2015 at 11:16 am No advice, but I love your username. My shelf is groaning under the weight of all my SK books. :)
Stephen King's Constant Reader* May 22, 2015 at 11:29 am Thanks! I can totally relate although I’m a Kindle girl, but there is a clear disproportion when it comes to my SK books vs. any other books.
knitcrazybooknut* May 22, 2015 at 12:37 pm I had to set aside an entire set of shelves for my collection! Thank goodness for the Stephen King Library subscription service. Filled in my missing books and sends me the new ones at about half the cover price.
Stephen King's Constant Reader* May 22, 2015 at 12:41 pm o_O what is this magical service you speak of? Currently Googling….
knitcrazybooknut* May 23, 2015 at 4:58 pm I’m assuming you found it. Every year they send a Stephen King Desk Calendar, which we used for a couple of years, but I finally told them, look, here’s the list of what I have. Send only anything that’s not on the list. So now I only get the new releases on the release date for about $19. Love it!
R10Tact* May 22, 2015 at 11:22 am If it’s a known fact that your colleague is your boss’s delegate when she’s out of the office – it should be fine to talk to the Big Boss and send your boss an email letting her know that you’ve covered X, Y and Z and how you’ve tackled everything , so she remains in the loop. Even if she’s not a delegate – I think it would be ok to approach the situation the same way.
Stephen King's Constant Reader* May 22, 2015 at 11:32 am I like this suggestion! I guess our main concern, though, is phrasing the requests in a way that allows us to get the green light from Big Boss in the first place. Like I said, she may already be slightly tainted, so we don’t want it to come off like my colleague is trying to get around her, because that’s basically what Boss was telling people she was doing.
R10Tact* May 22, 2015 at 11:43 am I guess something along the lines off “Hi, there…In our update with the Big Boss today we covered X; Y and Z and provided solutions/ updates/ feedback on the matter. Please let us know if you have any questions?” I think if you put it forward as a “we made you look good and now you know” kind of way (way way more subtle) rather than a “while you were away…we were rockstars” – i don’t think there should be any repercussions.
R10Tact* May 22, 2015 at 11:45 am Adding to that…if she’s a good manager (which maybe she isn’t so much) – she’ll appreciate that you and your colleague have addressed things in her absence. If she’s a craptastic manager…she’ll have a bone to pick with you regardless and you can keep going knowing you did what you had to do to get the job done – and going around her wasn’t a factor.
Stephen King's Constant Reader* May 22, 2015 at 12:27 pm She is a craptastic manager! This is just one concern in a whole list of things but going off of what you say in your previous post, I’m hoping that we can pose this in a way where she can’t possibly be mad that we went ahead and did these things.
Mike C.* May 22, 2015 at 12:56 pm Here’s the thing – she’s going to be mad. Accept it, kick some ass while she’s away, and then you and your team will have a ton of leverage when you want to get other things done.
CAsey* May 22, 2015 at 4:34 pm Yep. That’s exactly what I would have done. Making sure that I am not stepping on any toes and CYA-ing with Big Boss approvals like nobody’s business, of course. Its a nice opportunity to change your Big Boss’ perception of your colleagues, too. Have you considered that Boss actually DID take these projects to Big Boss and Big Boss said ‘no’ or ‘not at this time’? How do you know she’s just sitting on them without any influence from her leader?
Ama* May 22, 2015 at 11:38 am How about “So we’ve reached a stage on this project where we’d normally ask Boss to do X so we can move forward. Is it okay to go ahead, or should we wait until Boss gets back?” You do risk Big Boss saying to wait, but at least then your coworker won’t be overstepping — and if Boss does get irked at least you’ll have the backup of Big Boss saying you could go ahead.
Erin* May 22, 2015 at 11:54 am This sounds perfect to me. Is Boss checking e-mail while she’s on leave? Keeping her in the loop with the goings-on would be a good idea. If Big Boss approves something and you’re emailing about it, CC the Boss. Also, even if Boss is a slacker, why would she mind other people getting stuff done? That’s weird, but you probably already know that.
Stephen King's Constant Reader* May 22, 2015 at 12:16 pm I really wish I could tell you. She’s a strange mix of being so hands-off that we have to pick up the slack for her, but also freaking out and saying “I’ve never seen this before! How dare you go around me!” And I’m pretty much like….look you can’t have it both ways. It’s either you want to be involved or not.
Meeee* May 22, 2015 at 11:56 am The advantage of this is also that now Big Boss knows that X, Y, and Z are mostly ready to roll, so when Boss gets back hopefully Big Boss will hound her to actually get those things done!
Stephen King's Constant Reader* May 22, 2015 at 12:06 pm This is actually a great point. I’m hoping Big Boss does do this!
JenGray* May 22, 2015 at 3:33 pm I agree that it’s probably best to phrase it in a way where you have done all you can do and am just waiting for approval to move forward. Also, from what you explained I think that if you let Big Boss know that you have quite a few projects done that are just waiting for approval maybe she will see that Boss is not as busy as she claims. I know it’s a tough situation but you might actually get something done if you approach it slowly and see Big Bosses reaction
Not So NewReader* May 22, 2015 at 5:50 pm I used this approach with Worst-Boss-of-My-Life (WBML). It worked! And the reason that it worked is because Big Boss was verrry happy. Because the Big Boss was not yelling, WBML was in control of her emotions. I am sure in the long run she was not pleased. But it took her a while to find other things to get upset over.
Anie* May 22, 2015 at 11:06 am Side question. I’m interviewing at other companies. Two days ago I had a short phone screen with an HR person. He sent me to his boss for a second HR phone interview the next day (though I never got his boss’s email). I’m sending a thank you email to the first person. Should I mention the second person and thanking them or just let it go on the assumption that if he wanted me to have his email, he wouldn’t have set the interview up through his assistant? Also, the second person has already said they’re passing me along to the actual department the position is in for further consideration.
Adam* May 22, 2015 at 11:10 am I was told that you send thank you notes to everyone who interviewed you if you can. If you don’t have an email for some of them then mention them in the one email you do send: “I’d like to thank you and Ms. Smith for taking the time to interview me yesterday…” Good luck!
EmilyG* May 22, 2015 at 11:25 am I do the “I’d like to thank you, Bob, Mary, and Sarah” thing because in my industry it is common to assemble panels of 6-8 people for even first round interviews (I’m not saying this is a good idea!) and it’s hard to write non-form-emails to that many people. I know when I’m on a panel, we forward thank-yous to each other, so I assume that will be done when I’m the interviewee as well. I’m not saying that sending messages to all of them isn’t a good idea, but if it doesn’t make sense for other reasons (too many of them, nothing individual to say, don’t have their contact info), it doesn’t seem like a black mark not to do it.
Adam* May 22, 2015 at 11:28 am Yeah. On every panel there’s usually a designated “lead”. If you make sure to contact that person but mention everyone who was there you’re probably gold.
College Career Counselor* May 22, 2015 at 11:41 am If you can’t mention everyone because you literally met 30+people (hello, higher education interviews!), you can also ask that your thanks be conveyed to others you met during your time at the organization. One more reason to send email thank-you notes–they’re easily forwarded.
CoffeeLover* May 22, 2015 at 11:29 am Awkward when you forget someone’s names. I once had to write “I’d like to thank you and your colleagues.” Not my best moment, but I didn’t get a job offer from them :P. Always, always ask for business cards.
Revanche* May 22, 2015 at 11:50 am I’d hope a reasonable person wouldn’t take that personally. Some of us just stink at names. Heck, there were days I couldn’t remember my actual coworkers’ names because there were so many of them and I am badbadbad at names and faces. It’s like my brain doesn’t want to store that information since I see them regularly anyway.
CoffeeLover* May 22, 2015 at 11:58 am I feel your pain. I’m AWFUL at names. I’ve gotten pretty adept at avoiding mentioning someone’s name as a result.
edj3* May 22, 2015 at 11:15 am If I don’t have all the email addresses, I ask the ones that I do have to forward on my thanks.
Rex* May 22, 2015 at 11:21 am If you know his name, you can probably guess his email based on the naming convention of the first person. I think I would err on the side of sending a thoughtful, unobtrusive, thank you email.
Karowen* May 22, 2015 at 11:28 am The only problem with this is if someone else in the company already had that email address, they’ll get something different. So Sam Smith may be ssmith, sasmith, samsmith, etc., or they may go by Sam but their first name is actually Nathan and their email address is n(/na/nat/nath)smith. I’d send the email to the one person you spoke to, ask them to pass your thanks to the other person, and leave it at that.
Nancie* May 22, 2015 at 12:18 pm Then you have someone like me who accidentally misrepresents the email address convention. Actual convention: first six letters of your last name, followed by your first initial. No punctuation between the two. My email address: appears to be my last name. Because it’s seven letters long, and the seventh letter is identical to my first initial. :)
Kelly L.* May 22, 2015 at 1:13 pm Yup, or it’ll be truncated at a certain number of letters. Mine’s klastna, not klastname. But you wouldn’t get that if you met ssmith, whose name is short enough that it wasn’t truncated.
Former Diet Coke Addict* May 22, 2015 at 11:06 am I haven’t had a story about my boss lately–but this week I returned from a week away visiting my parents, where we discovered my dad has fairly advanced esophageal cancer. As you can probably imagine, my week was not great. When I got back, my boss asked “Did you have a nice vacation?” (Ok, maybe he forgot where I was, although I told him) and I said not really, dad’s sick, etc. My boss’s response was “Oh, cancer isn’t that big a deal any more. They’ve got great treatment options. Don’t worry, your dad will be fine.” So I turned around and left his office without saying anything, because as with so many things he says, there’s no response. As terrible as my boss is (complete whackaloon! And terrible manager who doesn’t say anything to employees who outright refuse to do tasks! Ever! Once told me to plan better when I had a mortifying incident where I bled through my clothes!) I’m putting my job search on hiatus for the time being. Summer is very slow for us, and I want to expend my emotional energy on my family rather than the job – searching slog.
Colette* May 22, 2015 at 11:10 am Wow. Your boss sounds terrible (both here and in the other stories you’ve shared).
HigherEd Admin* May 22, 2015 at 11:12 am I’m so sorry to hear about your dad, and wish him the best of luck with treatment — and you the best of luck in dealing with this news. I can only hope your boss thought he was being supportive and optimistic, even though it sounded like he was minimizing the situation (and your feelings about it).
afiendishthingy* May 22, 2015 at 2:23 pm Yeah, I want to give him the benefit of the doubt here that he thought that was a supportive comment, but what an UTTERLY thoughtless thing to say. I’m sorry you have to put up with comments like that while also dealing with such a tough family situation.
Carrie in Scotland* May 22, 2015 at 11:14 am FDCA that is truly awful. Your boss is a terrible human being, like seriously what a d*ck (and I say this as a daughter whose mum died of cancer).
Holly Olly Oxen Free* May 22, 2015 at 11:15 am I’m sorry about your dad. Your boss sounds terrible, but I can also see how what he said may have been a poor attempt at making you feel better. Of course it won’t, but I think people often try to buck people up by downplaying what they are dealing with, as if to make it seem not so bad and more deal-able. Also, a lot of people have absolutely no idea what to say about cancer. Really, there is nothing to say except sorry you’re dealing with that and try to be supportive as best as possible.
Holly Olly Oxen Free* May 22, 2015 at 7:28 pm My spouse had stage IV colon cancer and was given a 6% chance of survival (luckily he’s in remission now) but I found during that time that absolutely NO ONE had any idea what to say to me. Mostly it was silence and awkwardness and eventually a lot of people came out and told me that they just don’t know what to say and they feared it came off insensitive. I learned from that not to judge peoples responses to cancer news. It’s one of those things that scares the crap out of everyone and no one really knows how to deal with it. That’s not to say it doesn’t hurt when someone says the wrong thing. But in hindsight it might make it easier to not think badly of that person as you go forward.
KJR* May 22, 2015 at 11:15 am I can’t stand when people say, “oh don’t worry, everything will be fine!” Because really, how do they know?? It may not be fine. I feel as if they’re uncomfortable and don’t really know what to say, so this is their way of changing the subject to something more manageable to them. I’m sorry to hear about you dad. I sincerely hope they are able to treat him, and that he will be OK. It sounds like your plan of putting the job search on hold while you deal with family issues is a wise choice. One emotionally draining thing at a time. Good luck to you and your family!
edj3* May 22, 2015 at 11:16 am Similarly, I detest the “when one door shuts, another will open” or even worse, “Someday you’ll look back at this as being the best thing that ever happened.” Um no. Just no.
Elizabeth West* May 22, 2015 at 11:18 am I hate that first one too, especially when they don’t. I think people say things like that just to have something to say. Sometimes, it’s best just to say, “I’m sorry,” or “That sucks,” and stop there.
Carrie in Scotland* May 22, 2015 at 11:21 am I’m sometimes very blunt about it and go “oh yes, my mother dying was the best thing”. Relatedly, I was volunteering an extra day on our Mother’s Day day (back in March in the UK) and obviously conversation turned to what we got our mum’s. And I said, I didn’t get her anything because she was dead – to be fair, I actually thought the person I was speaking with knew but clearly not. I do sometimes feel bad for being so blunt but *shrugs* …I don’t know – it’s not easy.
Lucky* May 22, 2015 at 12:21 pm How about “everything happens for a reason”? Yeah, my dad died because he had cancer. That’s the reason.
Windchime* May 22, 2015 at 1:54 pm That’s the one I hate the worst. “Everything happens for a reason.” Yes. These people can never explain to me what the reason is for innocents being abused or good people dying of a horrible disease; it all goes back to “faith” at that point. Hate, hate, hate it when people say this. It sounds so flip.
Chartreuse* May 22, 2015 at 3:53 pm Why doesn’t it make sense? It isn’t very consoling, I’ll grant you, but it isn’t illogical or untrue. It’s kind of a non-statement like saying “Things are what they are.” Which is perfectly true, even if not very informative. There is in fact a reason for everything. Sometimes a good reason, sometimes a bad reason, sometimes a neutral reason. What’s the reason I was late for work? Because I was hung over (bad reason). Because on my way out to my car I saw my neighbor was having a serious allergic reaction, so I assisted them to locate and use their kit and avoid death by anaphylaxis (good reason). What’s the reason innocents are abused? Because other people choose to commit evil against them (bad reason). What’s the reason good people die of horrible diseases? Same reason bad people die of the horrible diseases: the body system was so disrupted by the disease that it couldn’t continue to function (neutral reason). Possibly what irritates people about the phrase, or where the question strays into matters of faith, is when people use the phrase to mean more than just “there is a reason” and what they actually mean to say is “there is a good reason.” I can see where that could sound trite if uttered cavalierly by someone outside the situation, but I’ve heard the concept uttered about themselves by some who are suffering terribly. It doesn’t sound trite then. I actually find their steadfast hope that somewhere, somehow there is a good reason for what is happening to them to be deeply moving. It gives them a positive outlook in the midst of a terrible situation. You can see that it benefits them. Who can argue with that? And who knows, perhaps the people who say it to others aren’t saying it cavalierly after all, perhaps they’ve seen firsthand the benefits the concept has given to certain sufferers, and are thinking it will provide the same benefit to the one to whom they are speaking. Not everyone is as consoled by the it, though, so their good intentions can backfire, unfortunately.
Elizabeth West* May 22, 2015 at 6:02 pm I can. I can argue with you all day long. I probably should have been a lawyer. :) Not everyone shares the same faith. Most people say that in response to something another person did, or an illness, but not everyone believes God controls every tiny little thing. And I’ve heard too many people say it when the circumstances don’t warrant it, because they feel the have to say something and they pulled it out of their butts, or because it’s an opportunity for them to push their faith on the person they’re saying it to (I live in the Bible Belt; f*cked-up religious stuff is really common here). When people are in pain, they don’t give a rat’s rear end about reasons. They need consolation, not logic. That’s a conversation for later, when they need to pick apart what happened, and it’s one THEY should initiate.
Chartreuse* May 22, 2015 at 7:27 pm “It’s one they should initiate” But that’s precisely what I’m talking about – as I said, I know people who *themselves* in the midst of the horrors that life throws at them (and cancer and its complications are nothing short of a horror) say that they believe it is happening to them for a reason. And it is obvious when they say it that the thought gives them great consolation and keeps their outlook positive. I’m certainly not about to tell them that it’s a stupid thought, that they shouldn’t care a rat’s rear end about reasons and that they shouldn’t take consolation in that idea! How cruel of me would that be when clearly it is helping them?
Holly Olly Oxen Free* May 22, 2015 at 7:43 pm I have never in my life heard someone say “everything happens for a reason” when they aren’t implying that there is something good to come out of it down the line. It’s also rarely true. In most cases, the good thing would happen independent of the bad thing happening. It’s also insensitive to the pain people feel when dealing with some kind of loss. It implies that they shouldn’t be as devastated and should instead feel good that something positive is coming out of it.
Chartreuse* May 22, 2015 at 9:54 pm Yes, Holly, I agree that’s the usual meaning. I acknowledged as much in the second from last paragraph (actually both of the final two paragraphs) of my original post.
Elizabeth West* May 22, 2015 at 11:57 pm @Chartreuse I never said you should say that to them instead. Where the bloody hell did you get that? I mean that in the middle of pain, many people don’t want to hear that it’s “happening for a reason.” They want the pain to stop. If they’re not saying this platitude to themselves, then I doubt they want to hear someone else say it. If they want to talk, they’ll initiate the conversation, is what I meant.
Chartreuse* May 23, 2015 at 9:28 am Sorry, Elizabeth, I guess I misunderstood. Where I got it from was when you said you’d be willing to argue about it, in response to my saying that in these cases it is clearly helping them to stay positive “and who can argue with that?” I wouldn’t argue against something that’s clearly helping someone; it sounded at first like you would. But from your clarification it sounds like you wouldn’t. Fair enough. I certainly agree with you that it is not a very consoling platitude in itself and can definitely come off as trite and cavalier if uttered by someone outside the situation (I said all that already in my original post). However, when uttered by someone actually *in* the horrible situation, I find the steadfast hope and positivity that it expresses deeply moving. Here’s somebody going through more than I can even imagine and yet they have this strength…I mean, it is one thing to be joyful when life is going well, but life isn’t going well for them. At all. And yet they are joyful. It is an amazing and humbling thing to witness.
Holly Olly Oxen Free* May 22, 2015 at 7:32 pm A friends mom once said to us that people are abused, starving, and dying so that others can live better lives. It’s how the universe balances itself out. Yup. She actually said that.
Chartreuse* May 22, 2015 at 9:49 pm Agree with you, Holly, that’s an appalling point of view! (Assuming she meant it as a good thing – I do think that we do unfortunately have despicable situations in the world where some people enjoy “better lives” at the expense of others whom they exploit, however I consider that a very *bad* thing, a thing that we should all work to change in whatever ways we are capable of)
afiendishthingy* May 22, 2015 at 2:24 pm UGH I hate that. Can’t believe people actually say that to the bereaved.
nona* May 22, 2015 at 3:17 pm I hate that one! I think (?) people who say this find it comforting to tell themselves, and guess it’ll be the same to tell someone. No :(
Jennifer* May 22, 2015 at 11:36 am Oh, I hate that. It’s like “shut up and be happy, dammit” when someone tells me everything will be fiiiiiiiiiiiiine.
Observer* May 22, 2015 at 1:08 pm As someone said to me is a somewhat different context, “Really? When was the last time he had a conversation with G-d?”
Elizabeth West* May 22, 2015 at 11:17 am I shall kick–just say the word. >:( I’m sorry about your dad. I do hope they can do something for him and he’ll be okay.
Future Analyst* May 22, 2015 at 11:18 am Sorry to hear about your dad. Your boss is completely out of line, and I’m sorry you have to deal with him on top of everything else!
A Definite Beta Guy* May 22, 2015 at 11:20 am Sorry to hear about your father, FDCA. I do hope he recovers and you can have a less stressful week ahead. Once told me to plan better when I had a mortifying incident where I bled through my clothes! Does your Boss think your workplace is a Monty Python skit or something? :/
Beancounter in Texas* May 22, 2015 at 11:40 am I’m sorry to hear about your father and I hope everything works out for the best. It sounds like your boss generally doesn’t want to manage people and deal with other people’s problems.
Dang* May 22, 2015 at 11:51 am Wow. Your boss is unbelievable. The crazy thing is I’d bet he THOUGHT he was being helpful and/or compassionate, but wow did the come off terribly. I had forgotten about the “plan better” story… wow. I hope you can get out of there. He’s nuts. I’m so sorry to hear about your dad and hope you and your family are coping okay.
Risa* May 22, 2015 at 12:01 pm My Brother-in-law’s father was diagnosed with esophageal cancer last year – late stages with a fairly grim prognosis. However, they have made great advances with the treatment for that form of cancer, and today he is in remission. It was a rough go for him – the treatment was quite harsh and he lost a ton of weight. He still suffers from severe dry mouth, coughs/clears his throat a lot, and has some difficulty swallowing. He can’t eat some of the things he used to because of that. So, not to mimic your awful dismissive boss, but in the experience with my family, there is still some room for hope, even with a dire prognosis. I truly hope your father can get the care and treatment he needs to overcome this. And as the daughter of a woman who lost her battle with breast cancer, I wish you and your family the best in coping with his illness. Being a caregiver is a really hard job – be sure to take care of yourself and for your mother to take care of herself while all this is going on.
Revanche* May 22, 2015 at 12:02 pm UGH. Your boss is the worst. Does anyone who spouts “it’ll be fine” or “everything happens for a reason” actually think they’re being helpful? Because if so, we need a PSA that it’s a jerk move. I’m sorry it’s been such a tough week.
AnonAnalyst* May 22, 2015 at 12:48 pm Wow, somehow every story I hear about your boss still shocks me! You’d think at some point I would just expect the dysfunction, but clearly not. I’m sorry about your dad. I hope there’s a treatment that will work and he’ll make a full recovery.
nep* May 22, 2015 at 12:50 pm Ugh. Talk about uncouth. So sorry you’re having to face this situation of your dad’s illness — and the horrible boss on top of that. Take care of yourself. All the best.
Aunt Vixen* May 22, 2015 at 12:59 pm I’m so sorry about your dad. Esophageal cancer tends to sneak up on people, because there’s so much room for it to grow before it gets in the way and you start feeling it. I hope his doctors are able to pursue an aggressive course of treatment and he makes a full and lasting recovery.
M* May 22, 2015 at 1:27 pm Hugs. My dad was diagnosed with esophogeal cancer a couple years ago, he had his entire esophogus removed but is now in remission. Feel free to email me if you’d like to know more about the process and recovery, as another poster said the treatment for this type of cancer has come a LONG way in the past several years. When he was first diagnosed I read some scary stats, but the prognosis for many is not a grim as it used to be.
Chloe* May 22, 2015 at 3:27 pm I’m sorry about your father :-( Wow, your boss sounds like a massive ass wipe! I understand the drain of job searching. Maybe you’ll hear something from jobs you’ve applied for already. When I first got hired at my current job, I got a couple of calls from jobs I didn’t even remember applying for. That’s how long ago it was.
JenGray* May 22, 2015 at 3:35 pm What a terrible thing for a manger to say to you. I am so sorry to hear that your dad has it and I wish you guys the best of luck on dealing with it. Cancer is a big deal. Yes, nowadays there are more treatments but it is still a very crappy thing to have to deal with.
Not So NewReader* May 22, 2015 at 6:39 pm This is what happens when people who do not know what to say keep talking. They make themselves look foolish (at best) and really tick off the person they are speaking to because they have just minimized/ wiped out their concern. I am so sorry all this is happening to you. It’s some of the roughest stuff in life. You and yours are in my thoughts.
Lady H* May 22, 2015 at 7:43 pm I’m so sorry to hear about your dad’s diagnosis. My dad had the same (late stage) and at the time, I also had a horrible boss*. Sending good thoughts of hope and strength to your family! *I worked for a furniture store that also sold some vintage items, and when I mentioned that my dad had the same (beautiful) stereo system that was in our shop, my boss made a comment about how when I should sell him the stereo when my dad died. As a “joke”. Of the many indignities that still haunt me about working retail, that’s near the top.
Former Diet Coke Addict* May 22, 2015 at 10:11 pm Thanks to all of you for your extremely thoughtful comments! You are all very kind, and I would be beyond proud to work for or with any one of you. Thanks for all your lovely thoughts and being an excellent sounding boards for not only employment-related issues, but life ones as well.
Holly Olly Oxen Free* May 22, 2015 at 11:07 am I’m writing some technical documents for work and have been told to consider that some of my audience may not be English speaking and I should keep that in mind when writing my English reference guides. These aren’t being translated and I’m writing as simple and straight forward as I can. For example: “You must do X action before Y action.” “The purpose of this task is to X, Y, and Z.” “Do not ever do A, B, or C.” “Steps: 1. Click D 2. Click F 3. Enter such and such here. 4. Click submit” I have not ever written for multiple audiences like this before. I feel like I can’t get anymore straightforward than what I’m already doing. Yet, that is the feedback I am getting. Are there things I should consider that I probably am not thinking about? How can I effectively write English technical documents for people who don’t speak English? (My guess is that they do know some English or can read a little, otherwise this seems a rather impossible request.) Would love some advice on this so I can make sure everyone gets what they need out of my documentation.
Holly Olly Oxen Free* May 22, 2015 at 11:18 am Yes, there are screenshots that are numbered for the steps they have to complete.
Meg Murry* May 22, 2015 at 11:52 am Are you putting circles or arrows on the spots they need to click? I’ve seen some mediocre documentation that had screen shots but would just say “click the query icon” and nowhere in the documentation did it say which icon was the “query” icon, and its not that that is an intuitive or descriptive icon, like “the phone icon” or “the paintbrush icon” might be.
Holly Olly Oxen Free* May 22, 2015 at 11:56 am I’m trying to revamp the mediocre documentation they already have, so I know exactly what you mean. The way I have it is the list of steps at the top. Then the screenshot below it. The fields they need to enter are numbered in the screenshot, accordingly with the steps. On some documentation I had arrows pointing to the numbers and at the end of the arrow the step. But in those cases it wasn’t in order so I thought it wasn’t as clear as listing the steps in order and just numbering the fields to match the listed steps.
KMA* May 22, 2015 at 12:57 pm It sounds like you have this set up as [Complete List of Steps] [Screenshot] Can you break up the screenshot and intersperse it with the steps? Like 1. Do X. [Screenshot of X] 2. Do Y [Screenshot of Y] 3. Do Z [Screenshot of Z] That might be easier for people to follow, instead of of having to keep looking between the steps and the screenshot.
Holly Olly Oxen Free* May 22, 2015 at 2:22 pm I could try something like that. It would work if this was something that had an orderly flow on the page. But this is kind of like a bunch of actions in a small area. The page won’t refresh and load a new image between actions and step 1 might be a button at the bottom of the page, step 2 at the top, step 3 at the bottom again, step 4 on the right, step 5 at the left. So I feel like breaking it up could make it confusing about where they should be doing the steps without seeing them in real relation to each other. But I haven’t tried it so I could play around and see how it goes.
Meadowsweet* May 22, 2015 at 5:01 pm Could you try putting the screenshot first, then the steps? We’re pretty visual creatures, even those of us who prefer text :)
Elizabeth West* May 22, 2015 at 6:05 pm No, you need to have the screenshot after the text. People’s eyes go down the page, not up and back. That will frustrate them and they won’t read it.
Meadowsweet* May 22, 2015 at 11:48 pm Ok, but this is a reference manual – their eyes are expected to be moving back and forth. The issue is making it as easy as possible to understand, particularly for users whose first language may not be English or who may not usually read the way English readers do (top left -> bottom right) Placing the screenshot at the top facilitates finding by image, if a user finds that easier, and having a main image in a consistent place for each topic helps comprehension – the user has a visual before reading the steps so they have an understanding of the space in which that step occurs and it’s a static reference point instead of a moving one (if the screenshot is at the end you get situations where for topic X the screenshot is at the end of 3 steps, for topic Y it’s 27 steps with half of them and the picture on the next page, for topic Z it’s after 8 steps but because those 8 steps are long the image is by itself on the next page).
Elizabeth West* May 23, 2015 at 12:00 am They might go right to left in another language, but they’re not going to read from the bottom to the top. I guess it doesn’t matter much, as long as it’s consistent throughout the document.
Colette* May 22, 2015 at 11:11 am I’d ask for specific feedback on what they think might not work. Otherwise, watch for slang or advanced words.
A Definite Beta Guy* May 22, 2015 at 11:32 am Yes, I would definitely ask for specific feed-back, and ask for an example SOP already approved. General advice? Sentences need to be short as possible. Always explain things in bullet-points lists when possible. “You must do X action before Y action.” That probably won’t work. 1. Do X. 2. Do Y. Disclaimer: my experience is entirely with outsourced accounting work in India and the Philippines. This may not translate to, say, Java programmers in Slovakia.
Holly Olly Oxen Free* May 22, 2015 at 11:37 am These are going to software engineers, technical architects, etc. type roles, world wide. Another reason it has to be super simple. So many different languages.
Nancie* May 22, 2015 at 12:40 pm Numbering the steps is an excellent idea, but you should also add something like “X must be done first.” or “Wait for X to complete.” after step 1. (Wait for X to complete could even be step 2, bumping “Do Y” to step 3.) Otherwise you will get people who think it’s ok to, at the least, do X and Y virtually simultaneously.
the gold digger* May 22, 2015 at 12:26 pm When I do that kind of thing, I try to user test it. I had a meeting this morning with someone to review a presentation I am preparing for her group. I thought I had a decent outline of topics, but it only took her a few minutes to say, “Yeah, but we’re going to want to know about A, B, and C.” So perhaps review a draft with a non-native speaker to identify what works and what doesn’t?
Holly Olly Oxen Free* May 22, 2015 at 12:31 pm Great idea. I will have to ask and see if I can find someone.
Artemesia* May 22, 2015 at 3:46 pm User testing is always the key whether the people using it are English speakers or not. It is the nature of expertise that sometimes it is hard to imagine people without out it and what questions they will have. (I am struggling with a new sony point and shoot that is fairly advanced and complicated and has a manual written by someone who assumes a lot) I once designed an incredibly elegant survey research instrument in which people filled in responses on a matrix. It took only a page compared to 4 or 5 if each questions was asked separately and was totally simple and easy to use. Thank goodness I tested it because about two thirds of the people using it panicked at the very sight of a matrix — we had to go back to the drawing board on that.
the_scientist* May 22, 2015 at 11:13 am I would aim for about a grade 7 reading level, and make sure you are not including acronyms (or are very careful about spelling them out initially) and providing a definition of particularly technical terms where possible.
Holly Olly Oxen Free* May 22, 2015 at 11:22 am I’ve been writing acronyms out initially. Unfortunately my company uses endless acronyms. I have to include them because they won’t here it said fully in real life. But I do write it out and then put the acronym following it. I have not done definitions for technical terms and I was thinking that may be where I was falling short. Despite how clear the directions are, I can’t quite figure out how to write technical concepts in simple ways. But definitions are a good idea.
Holly Olly Oxen Free* May 22, 2015 at 11:34 am I’m creating a complete user guide for a software program that we use internally. In there I will have a list of acronyms. However, I also need to create a number of QRGs and I’m finding I don’t have the space for stuff like that. Some of the older documentation that was created before I came onboard here had 7-10 page QRGs, which of course are anything but quick. I’ve been tasked with getting them down to two pages, max. I’ve been pretty successful, but if I add more the pages will look like a wall of text, which I am really trying to avoid. I also do not want to cover screenshots with text, so that minimizes my text space as well.
Meg Murry* May 22, 2015 at 11:54 am A QRG to the QRG acronyms? Including QRG? Sorry, had to go there. Do you have a friend outside your industry who can read through it and play “spot the acronym”? I’ve found that over time, people who are used to certain acronyms don’t even notice them as such, so I have to have my husband proofread my work when it’s going to someone outside of my immediate field.
Xarcady* May 22, 2015 at 11:20 am I would ask the people telling you this for advice. What exactly are they looking for, since the documents aren’t being translated? Elkay’s suggestion of the screenshots is probably on target. If you’ve ever assembled a piece of IKEA furniture, their instructions are completely illustrations with no words–enabling them to sell goods all over the world without translating the instructions. So think screenshots. If you are doing instructions for working on a computer, putting the exact text that will be seen on the screen in the instructions. As many visual aids as possible.
Holly Olly Oxen Free* May 22, 2015 at 11:37 am Ironically, I find IKEA directions nearly impossible to follow.
Felicia* May 22, 2015 at 11:59 am I find IKEA directions impossible too. I think because i’m not naturally very visual, so I understand written instructions far more than pictures.
The IT Manager* May 22, 2015 at 12:01 pm Ha ha ha! Slightly off topic, I managed to put together a piece of furniture this week. Mostly images, few words. I went surprisingly well except when I got to step 16 of 17, I discovered that the drawer rails were in backwards – they went to the back of the cabinet instead of the front. The picture in Step 2 where I attached the rails was unclear as to what was front and back and I misread the picture for all 4 drawer rails. Luckily despite that being in Step 2, I didn’t have to take apart everything to fix it. But then the drawers would NOT go in. Again luckily I eventually grabbed the second drawer and compared – somehow the first drawer was put together opposite making those drawer rails backward too. Seriously don’t know how I mixed up parts N and O on only one of the drawer, but luckily it was on only one. If I managed to mix it up on both then I might never have figured it out. To be honest, I am more of a words person. Wish those instructions had a few more words and slightly more clear drawing for those drawer rails. (Some of the other pieces were labeled with an arrow pointing toward the front. Those should have been too!
Holly Olly Oxen Free* May 22, 2015 at 12:21 pm I’m very visual, so I like picture directions. But it is hard to draw the square side of a desk and indicate exactly which side goes up, down, left or right, when the differences are really minor, like a tiny screw hole on the edge of one side. I have done exactly what you did with IKEA furniture, put it together backwards and have to take things apart and start over.
Mockingjay* May 22, 2015 at 11:21 am I write a lot of technical procedures. General rules: One action per step. List expected result of action after the step, but not numbered. 1. Press [A]. A appears on the screen. Use action words to begin a step: Select, Click, Double-click. Do NOT use the word “Enter” when typing is meant. “Enter” is reserved for pressing the [Enter] key. Command sequence. Provide condition and location prior to command. List result of command after. This does not apply to descriptions or expository material. “On the Desktop, double-click My Computer.” For multiple fields which must be filled in, display as tabular. 2. Fill in the fields: First Name username Last Name username Email Address anyone@email.com Indicate letter and common keys in square brackets: Press [CTRL] + [ALT] + [A]. See the Microsoft Manual of Style for Technical Publications. I don’t use all of their formatting; our docs are mostly internal so we don’t need publication-ready items. But it is a good reference.
Holly Olly Oxen Free* May 22, 2015 at 11:28 am This is so helpful! Thank you. Some of it I do (action words, providing condition and location prior to command). I never would have thought not to use Enter, but of course that would be confusing. I also don’t list the result or use tabular directions. I’m going to try this and see if I get a better result. And thanks for the book reference. I’ve been looking for something like that.
Mockingjay* May 22, 2015 at 11:35 am You can usually get the manual for free. When Microsoft updates it, they often offer the previous edition as a free PDF for download. Search online and see if you can find it.
Jen RO* May 22, 2015 at 3:42 pm I’m pretty sure the MS Manual also includes a section on international audiences. (Fwiw, I’m an ESL tech writer writing for a global audience and Mockingjay’s advice is spot on.)
Elizabeth West* May 23, 2015 at 12:03 am Thanks for the tips and book referral–this will help me at work. I know nothing; I just fly by the seat of my pants every day. Talk about impostor syndrome.
jhhj* May 22, 2015 at 11:23 am Negation is super complicated and differs in weird ways between languages. “Do not ever do X, Y, Z” is liable to be misinterpreted. Always put things in the actual order they have to be done. Don’t use complex clauses. Avoid using passive sentences.
Holly Olly Oxen Free* May 22, 2015 at 11:29 am Huh, ok. So if you have to tell someone not to ever do something, what is a better way to phrase it? There are a couple of things that people have been doing that they keep doing unless we explicitly say DO NOT DO THAT. It causes huge system problems and I need to get people to stop doing it.
Mockingjay* May 22, 2015 at 11:43 am Insert a Warning or Caution at the step. 6. To save changes, click OK. The system restarts. WARNING To restart system, click OK only once. Clicking twice will crash the system. I center notes and warnings in the page, to differentiate them from steps. Notes are usually informational. Cautions or Warnings are for the “don’t do this” items.
Holly Olly Oxen Free* May 22, 2015 at 11:49 am Ok. I can see how that would work for an action that they were doing incorrectly. How about for an action that they shouldn’t do at all. For example, the issue we are having is there is a field that has data in it that can be altered but should not be. They don’t need to do anything with this field except not touch it. Instead they are editing it to reflect something that that data is not supposed to be reflecting. So it messes up a bunch of internal records which takes many hours and people to go back and fix. So how do I say just never do this? Would it be better to say “If you edit this data, this will happen”? I just don’t want it to be interpreted as something that is supposed to happen.
Meg Murry* May 22, 2015 at 11:58 am Maybe “leave field XYZ alone” or “do not change the value of XYZ”? Honestly, if people can alter a field that shouldn’t be altered, that is a problem with the coding, not the manual – fields people shouldn’t edit should be locked down, with varying levels of access for different users.
Holly Olly Oxen Free* May 22, 2015 at 12:16 pm “leave field XYZ alone” That might be the best option. I agree the field shouldn’t be open for editing. I don’t know why it’s not. The only thing I can think is that this is a field for a software program that isn’t ours. Our software program, that is developed internally, is linked to this other software. People go from one to the other for this particular task. The field they are editing is in the one that isn’t ours so coding it differently it may not be as simple as getting something on our own software changed.
Mockingjay* May 22, 2015 at 12:13 pm I am presuming that several fields are displayed, and only some need to be modified. If that’s the case, provide instructions for the affected fields only. If you really need to tell them not to do something: WARNING Do not change the value of the XYZ field (or the remaining fields). Changing the value results in the world ending.
Holly Olly Oxen Free* May 22, 2015 at 12:17 pm Honestly, I wanted to avoid the field all together. Show people how to edit what they should be editing and not point them to the other field at all. But I’ve been asked to specifically call it out.
Nancie* May 22, 2015 at 12:38 pm You’re already modifying the screen shots, correct? Try crossing out the fields that people aren’t supposed to use, perhaps in red. Then add a note saying something like “Important: ignore all fields X’d out.” If you do use red for the X’s, then you might want to make any number labels and “pay attention to this field/button” circles in a green that contrasts well with the rest of the screen.
Meg Murry* May 22, 2015 at 1:20 pm I like the idea of red Xs, with the words “do NOT change crossed out fields”. Or maybe the No symbol (circle with line through it – is that considered universal?)
Clever Name* May 22, 2015 at 11:52 am Do not think of an elephant. Are you thinking of an elephant now or not? I bet you are. My point is, it’s better to tell people what you do want them to do rather than what you don’t want them to do. This probably isn’t something you have control over, but I wonder if there is a way to disable that thing that nobody is supposed to do but everybody does that messes things up.
Holly Olly Oxen Free* May 22, 2015 at 12:02 pm Ha, that’s funny. My problem is that what I want them to do is to not do something. How about “Never do this”. Would that work better? It’s still kind of the same but its telling them what I want them to do. I want them to never touch this. LOL I wish the field was disabled. I’m honestly not 100% sure why it isn’t, but I’m betting there is a reason.
Observer* May 22, 2015 at 1:15 pm I would put in something like “Change fields a, b, and c. DO NOT touch fields x, y, and z ever. You may only chance fields a,b, and c.” Yes, it’s repetitive, but it keeps the focus on what they CAN do, and finished off with that.
Holly Olly Oxen Free* May 22, 2015 at 12:03 pm Oh, and it’s actually kind of funny that you said this because this particular documentation had a section in the beginning titled “Examples of what not to do”. Of course I immediately changed that to explicit directions about what they should be doing.
Observer* May 22, 2015 at 1:17 pm The problem is that plenty of people will do the thing they should not because “You never said not to” and / or “You didn’t say what to do with x,y, and z, so I just figured I’d make this change.” This is especially true for people who need the kinds of detailed instructions you are describing.
Beancounter in Texas* May 22, 2015 at 12:01 pm I referenced a child safety seat manual for an example of “do not ever do this” phrasing, and they just don’t include “ever.” They also use “NOT” in bold. Example: Do NOT place a child restraint in the front seat of a vehicle with a passenger air bag. Important things tend to be separated into their own single sentence paragraph, but I know space is an issue for you. Too bad you can’t use the phrase “WARNING: DEATH or SERIOUS INJURY can occur” with your “Do NOT do this” statements.
Holly Olly Oxen Free* May 22, 2015 at 12:05 pm LOL. My colleague who fixes these problems would probably agree that death or serious injury could actually occur if people don’t stop doing this, because he’s going to hurt them.
jhhj* May 22, 2015 at 12:28 pm If you need to do that, put each of them in a separate sentence. Instead of writing “Never put a teapot on your head or a tea spout up your nose”, write “Do not put a teapot on your head. Do not put a tea spout up your nose.” Don’t use “not” with “every” or “all” or “each” because those are almost impossible to write without ambiguity, they’re even worse than the weird interactions with “and” and “or”. (“Never” is a weird word and might as well be avoided, “ever” is a terrible word and should always be avoided.) “Everyone isn’t happy” — all people are not-happy, or not all people are happy? That’s a canonical example, but other languages will disambiguate differently and it’s so complex and the interactions can be so hard to tease out, avoid it entirely.
ZSD* May 22, 2015 at 11:28 am I’ve had experience with non-native speakers having trouble interpreting sentences like your first example. Since the word “before” comes directly “Y,” sometimes people think it’s Y that you should do first (= “before”). So instead of writing, “You must do X action before Y action,” I’d suggest writing, “First, do X action. Then do Y action.”
Holly Olly Oxen Free* May 22, 2015 at 11:31 am Another great suggestion. Thanks! This is why I wrote my examples. I couldn’t quite figure out how to rephrase things. This makes sense.
Clever Name* May 22, 2015 at 12:00 pm I am a native English speaker and while I’m not an engineer, I can think like one (I adore IKEA instructions- it’s just like putting a LEGO set together!). I would be confused by your instructions. For engineers in particular, don’t provide a lot of up-front explanation. Just get to the point. I would rethink if the explanations and background info as to why stuff needs to be done in a particular way even need to be included in a technical manual. The purpose of a technical manual is to tell people how to do stuff. I don’t think it really needs to get into the why. With that said, this is how I’d re-write your instructions, as an example of what I’m talking about: Step 1. Click [D] Step 2. Click [F] Step 3. Type: such and such [here] Step 4. Click [Submit] As for the “You must do X action before Y action.” I would just make that part of the steps. Making instructions sentences and paragraphs instead of bullet point single-step instructions is confusing to many. I would also avoid putting things in quotation marks for when you want people to type in specific words or commands. Many think you are supposed to type in the quotation marks too.
Holly Olly Oxen Free* May 22, 2015 at 12:10 pm I would rethink if the explanations and background info as to why stuff needs to be done in a particular way even need to be included in a technical manual. I have been having this exact conversation with the people I’m answering to for this project. They want a lot of explanation and descriptions of background processes that I feel are 100% unnecessary. They do not need to know why and how things work. Just the exact action they need to do. I’m meeting major resistance. I edit out stuff like that and then send them my version and it comes back with comments to make things more complex.
Holly Olly Oxen Free* May 22, 2015 at 12:11 pm The fact that I got the original 7 page QRG down to 2 pages should tell you how much extraneous information I’ve removed.
Meg Murry* May 22, 2015 at 12:19 pm There are some engineer types (like me) that DO want to know the why, or how it works. But that isn’t QRG worthy – that is for an actual manual. Could you propose an actual more detailed manual as a later project that goes into the why or how things work, and a QRG for the on the ground average user?
Holly Olly Oxen Free* May 22, 2015 at 12:28 pm That is exactly what I have proposed and it’s mostly been accepted, but the QRGs I feel still have too much extraneous information. I am also the kind of person who likes to know stuff, just to know. I like knowing how things work. But these are overworked employees who are often working on projects out in the field with customers. They need to complete this task quickly and easily. They already have a lot on their plate and being a software company they are constantly being asked to advance their own knowledge as fast as the field is advancing. I really don’t want to give them something extra to learn that they don’t have to. I want to make it easy for them to do their job and giving them something long is just going to result in them skimming through and missing important details (which is exactly what is happening now). But I agree, people DO want to know the why, sometimes. This particular task is not that interesting. LOL
land of oaks* May 22, 2015 at 1:21 pm Oy, these people you work for are really making your life hard! I’m so sorry! ;) One suggestion: can you convince them to START the manual with the explicit instructions up front. Then have an added Background section below with the additional info? Can you explain it as, they only have to read the background info once, but they will need to quickly refer to the instructions multiple times, so you’re making it easier to find? Either way, good luck!
Holly Olly Oxen Free* May 22, 2015 at 2:16 pm I’ve said exactly that about people only having to read it once.ive been able to get them to agree to a 2 page QRG where all the extraneous information is on one page and a second page has just the steps. That way they can just print the one page with the steps if they want it. Then there will be even more extraneous information in a full user guide. The information they want me to include are sort of like rules. Important rules that people need to know. They may not read a complete user guide so they want the info on the QRG. To some extent I agree but I feel like there’s too much, as that’s not exactly the purpose of a QRG. However, this thread just gave me an idea to do the whole thing as steps, rather than blocks of information that they need to know (really it’s short sentences in bullets). I could just make these part of the steps. I’m going to try that.
CAsey* May 22, 2015 at 7:45 pm Or adding the WHY as an appendix in the back with clear footnotes or labeling?
the gold digger* May 22, 2015 at 12:44 pm The “why” is one of the first steps of your change management process. In that step, you (or someone with more power than you in the organization) explain what the change is, why you are doing it, how you are doing it, how it affects your audience, and how you will help them get the information they need to accommodate the change. You tell them when you will be doing the technical training and where they can get user guides. The user guide you are writing should not address the whys and the hows – that has already been addressed.
Holly Olly Oxen Free* May 22, 2015 at 1:03 pm Yup. I agree. I think this is generally the way we are going. The “why” that they keep asking me to include is a bit different. I want to say something like “You do this first and then that information will transfer over to this program. Then you go there and complete these steps.” They want me to tell people the technical process that happens behind the scenes to transfer the information over. For example, “You do this first and then that information ill transfer over to this program. It does that because it works like this and here is the process of how it happens. Then you go there and complete these steps.” I don’t want to include that middle part.
Elkay* May 22, 2015 at 12:03 pm I should have also said huge sympathy for the crappy feedback of “I don’t know what to change, just do it better” because that’s always helpful…
matcha123* May 22, 2015 at 12:35 pm I haven’t read the other replies. but I would re-word the first three as: “Do X before Y.” “This does X,Y, and z.” “Never do A, B, or C.” I would suggest browsing some sites for ESL or EFL. That might give you a better idea of how English is presented to non-English speakers. Sentences should be very basic grammar if you believe your audience doesn’t understand English that well. Sometimes it’s better to write the technical word rather than a more simple word. For example, in Japan, people know “influenza,” but they don’t know “flu.” They know “refrigerator,” but don’t know “fridge.”
Anx* May 22, 2015 at 12:36 pm I’m not a technical writer, but I would imagine that it’s inherently difficult to do this in multiple languages. I only studied one foreign language, but I do remember one of the most difficult things to get used to was thinking in a different order, since syntax varies between languages.
misspiggy* May 22, 2015 at 1:11 pm If you can include visual representations (like screenshots, or flowcharts) of processes, this will definitely help the understanding of people with weak English.
CAsey* May 22, 2015 at 7:48 pm Actually, that solves your WHY. It explains where everything goes and you can include additional comments in the process of why, if it’s not already clear. (Which it totally will be because you’ll kill it!)
edj3* May 22, 2015 at 11:07 am So. I’m off to India to onboard some new associates who will be part of my team (rest are based in the US). I’d love tips/suggestions for fully integrating all members of my team so that all feel both part of the team and on equal footing.
Development professional* May 22, 2015 at 12:31 pm I worked with a team in India for a while. Is it possible for you to set up a regular conference call that everyone participates in? We used to do a call for the whole team that was in early evening for the India folks and first thing in the work day for the US folks. It was scheduled for once a week, although it would get cancelled about once a month or so if there wasn’t much to discuss. It worked well to just have a round robin of what everyone is working on and deal with any pressing issues. Also something about hearing everyone’s voice on a regular basis really helped mitigate some of the weirdness that comes from email-only communication, especially when you’re bridging cultures that use rather different idioms and expressions even though we all speak the same language.
edj3* May 22, 2015 at 12:52 pm Yes, we are moving to a Skype-esque solution for video conferencing. We use scrum even though we don’t develop software, so the video will be used for our 15 minute daily meetings. Hopefully we’ll be able to start with these video conferences while I’m there with the team, so they can feel comfortable with the process. Did you face any issues with the video conferences, things I should be aware of?
MaryMary* May 22, 2015 at 12:31 pm If you can arrange to skype or video conference between the two teams, do it. It helps so much when people can see each other, body language, facial expressions. If that’s not possible, some sort of introductory document for both teams with names, a picture, and a brief bio will help put names with faces. Sharing pictures of the different offices might be fun too. Our Indian office was brand new and the team was very proud of it, although I could have done without seeing pictures of the urinals in the men’s room. ;-) Are you bringing gifts for your Indian team? At OldJob, when US folks went to India they usually brought American candy, and it was a big hit. You may want to think about something more substantial for the managers on the Indian side – a scarf, a tie, maybe a nice knickknack, especially if it has some sort of tie to the area you’re from. Be prepared for your Indian team to send gifts back with you for your US team. At different times, I received a pair of silver earrings (I’m wearing them today, actually), a carved wooden elephant, and a 11×17 card signed by my team with art print of the Indian countryside. In my experience, the Indian workplace is much more into the team building and rah-rah activities than their American counterparts (or they pretend better than we do). Think about what will translate, though. Some of the people who went in our first group to work with the offshore team used Two Truths and a Lie as an icebreaker. Somehow, Two Truths and a Lie became the official way to introduce yourself to the US team, but a lot of Indian associates (especially the ones for whom this was their first job out of university) could not fathom lying to their coworkers. We’d end up with introductions like “Amit Kumar: 1) I am a nice person. 2) I am a hard worker. 3) I am not not a nice person.”
edj3* May 22, 2015 at 12:54 pm I didn’t know that about gifts! I will look into finding items here to take over with me. And yes, we wondered what icebreakers might work well across cultures. Hmm we’ll have to figure that one out. We’ve also thought about bringing over short video clips from the US based associates as introductions, and then doing the same when we return so that everyone can start getting to know each other as individuals.
MaryMary* May 22, 2015 at 1:53 pm Oh, and to clarify on the gifts – American candy, NOT chocolate. Chocolate doesn’t travel well in India (and European chocolate is usually better than ours anyway).
thisit* May 22, 2015 at 5:34 pm as a person of Indian origin, I second the gifts idea. Candy is fine, but anything American and not kitschy is great. Alcohol works too if they are not Muslim (though usually for men, not women). As for icebreaker, can you sing? There’s a popular game where you sing a line of a song, and the other team has to use your last word to sing a line from a different song. But it only works if everyone is familiar with the same songs!
edj3* May 26, 2015 at 11:00 am Hmmm. I’m not sure how well I could pick songs that my audience would also be familiar with but perhaps we could do it with just the local associates?
Ayeaye* May 22, 2015 at 11:07 am I am so happy! After some of the most dreadful years*, everything has finally come together! I have just accepted the most amazing job opportunity. I applied with the thought “I’ll never get it, but hey, it’s good practice…” (Incidentally I also wrote a great cover letter ;) and then managed to get an interview – again, “I’ll never get it, but hey, it’s good practice…” I decided to make the best possible impression so when the vacancy came around again and I was more qualified for the position, they might remember me. I read here all the time anyway, but I properly channelled the philosophy of the two-way interview, of not being too emotionally invested. But that apparently worked so well at calming my nerves I absolutely rocked the interview (whole day, two interviews with two different panels, I delivered a presentation and then was quizzed on it for 20 minutes, plus informal lunch with all staff, plus informational interview with students… EXHAUSTING!) but now I am the department head for the library service (not managing staff – the staff is just me, just the service) with a massive need for innovation and the capacity to implement my ideas. It’s a massive pay rise for me and pretty outstanding when compared to other posts not just in paypacket but other benefits – CPD investment, swimming pool, gym, free lunch, free tea and coffee and cakes whenever…. It will be a massive time investment – 48 hour weeks! BUT I get 11 weeks annual leave, and next year when I am so brilliant I can push for an assistant to do some of those hours… I am so happy. It’s a massive leap in the right direction for my career, at an amazing school (independent, so not impinged by the horrendous cuts to education in the UK) and it’s something I never thought I’d get to at this point. Not to mention, when I was offered the job they said the most amazing things. And then they wrote it all in the offer letter too. I have never felt prouder of myself in my life. I know it’ll be hard work, but it’ll be so satisfying. And one of the interview panel, who is the Director of a library service at a university in the city, has offered to be my mentor and “critical friend” as he sees big potential in me. When I left the interview he apparently said “That’s the one, she’s the one you want.” I have never felt like this in my life. Genuinely capable, and believed in, and ACE. I just now have 4 weeks to think up some ideas to get implementing, I already have some, but I can actually flesh them out in to reality now! And the pupils all seem so nice! And are polite to each other as well as the staff! And don’t have massive behavioural issues I am totally unequipped to deal with! *lots of bereavement, cancer, relationship troubles, family drama, redundancy ever-looming, new job that ended up being awful, you know the kind of score. This year is awesome job opportunity, wedding, honeymoon in south-east asia, perfect new little house all settled in to. Amazing. TLDR; Things will be okay in the end. I have spent the last several months on the brink of a massive breakdown, sobbing with the misery of everything on my drive home from work, having a massive depressive resurgence I just couldn’t fight back. I feel like someone has opened all the curtains and windows in my head. Proper joy. Sorry for the enormous smugness – I have had the worst confidence and the worst luck for years that I just need to get it all out!! Everything feels great right now. :D (I will dial this down in time for my start date so I can actually enjoy it and be capable of dealing with challenges/difficulties – just basking for now!!)
hermit crab* May 22, 2015 at 11:20 am Being excited about your well-earned success is NOT smugness! Congratulations!
Elizabeth West* May 22, 2015 at 11:20 am Congrats! :D *throws confetti and streamers* *sigh* Can I rub your head for luck (virtually of course LOL)? I need dis.
Stephen King's Constant Reader* May 22, 2015 at 11:44 am Awesome! You’re totally entitled to be smug for a little bit!
AmericanInEngland* May 22, 2015 at 11:45 am I am absolutely THRILLED for you! It’s nice to hear fantastic news … it brought a smile to my face. Well done you and best of luck!
Lead, Follow or Get Outta the Way!* May 22, 2015 at 12:34 pm Like, like, like! It’s beautiful when things come together like that. FAITH is a powerful thing and is what keeps you going when it seems like the chips are down. Way to go Ayeaye! Enjoy this time and don’t forget it because there will always be challenges in life and just keep telling yourself it will get better.
Revanche* May 22, 2015 at 12:37 pm That’s wonderful! Enjoy this great stuff to balance the rough bumps you’ve had up til now.
OriginalEmma* May 22, 2015 at 12:45 pm You ever read a post when you start with a little smile but as you continue you become boyant with happiness? This is that post. Huge congrats, Ayeaye.
Sparkly Librarian* May 22, 2015 at 12:47 pm Hooray for you! Isn’t a great feeling to know that you rocked an interview? And how lovely to have it all in writing. Those perks sound stellar.
Not So NewReader* May 22, 2015 at 6:48 pm [Sends in marching band with lots of percussion and brass instruments…] Congrats. Your hard work and determination has finally paid off!
CAsey* May 22, 2015 at 7:55 pm If anybody here deserves to be smug, it’s you. For real. CONGRATS!!!! This gives me hope that this year might not turn out to be as shit as it is right now, so thank you.
I live to serve* May 22, 2015 at 9:26 pm A big congratulations. You pretty much told my story about my “newish” position. Two years in and still the pink cloud. It is so amazing that they picked me. It is so amazing that all of my seemingly random jobs and interests landed me here. I am in an academic library and my initiatives have all been approved by the director AND I read a book called The Professor is In. I took the author’s advice to apply for a writing leave. (to achieve tenure we must publish academic work) And I thought no-way they were going to give it too me. AND THEY DID! I have a six week leave coming up end of August to September, JUST TO WRITE!!!!
Pineapple Incident* May 26, 2015 at 8:30 am This isn’t smugness- bask in your achievement! It’s a big deal to feel validated after a lot of hard work that hasn’t gone anywhere yet, especially if you were struggling with work stress. Congratulations!
ACA* May 22, 2015 at 11:07 am Last week I had a job interview get postponed at the last minute; this week I found out that the position was being canceled. It wasn’t totally surprising – I have a friend in the company who’d told me that a few jobs had been posted based on a business deal that fell through, so if I got hired I shouldn’t be surprised if the job included some extra responsibilities that weren’t in the initial posting. Unfortunately for me, it looks like it’s this job’s responsibilities that will be getting rolled into someone else’s job. On the plus side, HR says they’ll be in touch next month about some similar positions that will be opening up! So at least there’s that.
CAsey* May 22, 2015 at 8:05 pm So, not too bad, and now you have more time to prepare for the next one (which will likely be more stable – phew!).
ACA* May 22, 2015 at 9:47 pm Basically! It was kind of a relief when the interview was canceled, tbh, because I was coming off a crazy week at work and had had literally zero time to prepare.
the_scientist* May 22, 2015 at 11:08 am So, as I’ve posted about before, I agreed to do some work for my former job after I resigned and started a new, much better job. I recently met with the person who replaced me- finally. Over the course of this meeting, he mentioned that he was already feeling frustrated with the amount of time he is spending on admin tasks and asked me what my experience had been. He further said that he feels like he was mislead because so far the actual day-to-day of the job does not align with the job description or the way the job was presented during the interviews. The truth is that the experiences he described were approximately 90% of the reasons I left that job. I also felt that I was a glorified admin assistant and that I’d been somewhat deliberately mislead about the nature of the job. I would never have brought up my frustrations independently, but he asked me a pretty direct question and I chose to respond honestly. I offered some suggestions about ways to approach the boss with shuffling responsibilities so he’s not doing only admin work. But now I’m wondering if that was the ethical thing to do. Did I throw my former boss under the bus? Should I have kept my mouth shut?
danr* May 22, 2015 at 11:27 am No… he asked and you answered honestly. Maybe he’ll be able to do better knowing that he’s not misinterpreting things.
CoffeeLover* May 22, 2015 at 11:34 am I think it would be more unethical to mislead him. You have no obligation to your previous employer to endorse their lies. You did the right thing.
Christian Troy* May 22, 2015 at 11:40 am I’m not sure how its throwing your employer under the bus if you’re being honest about what the responsibilities of your job were. You can’t really control how they advertise the position to applicants and it’s not like you were offering unsolicited information.
the_scientist* May 22, 2015 at 11:45 am Ok, this reaffirms my feelings. It might have been kind of crappy to go into this meeting determined to trash the job and the employer, but I helped write the job description and I experienced the exact same issues…….and he came right out and asked me. Honestly, in the three hours we spent talking, he strikes me as a really smart, on-the-ball and experienced person who honestly deserves better than admin work all the time. And Coffee Lover is right; I have no obligation to prop up their dishonesty; at first I thought that this wasn’t deliberate but now I think it is.
the_scientist* May 22, 2015 at 11:48 am I should add: I don’t mean to sound like I’m looking down on admin work; I know (too well!) that it’s so, so critical to the function of a workplace and how valuable a good admin person is. But this person has an advanced degree, tonnes of hands-on experience with the unique vulnerable population we work with, and was under the impression that they’d get to do a lot of writing and knowledge translation, not spend 90% of their time on meeting minutes.
CAsey* May 22, 2015 at 8:07 pm Oh, so it’s my job. Ya, I gave it three months and realize that I am an overpaid/titled admin. So annoying.
BenAdminGeek* May 22, 2015 at 1:00 pm You handled it right- it would be inappropriate to say “Those jerks will screw you over.” It’s the right thing to tell him honestly what might happen and approach solutions for making his tenure more successful.
Sunflower* May 22, 2015 at 11:45 am Agree with what you did. Your employer knew what they were doing when the misrepresented the job- it’s on them if NewGuy chooses to move on. And if he does, there’s a good chance he’d make that choice whether you talked to him or not.
Stephen King's Constant Reader* May 22, 2015 at 11:49 am I think that as long as you were respectfully honest (i.e. not slandering your old place), your opinions were probably much appreciated.
themmases* May 22, 2015 at 1:01 pm I would probably do the same. I knew my replacement at my old job and I tried to be pretty clear with her about not only individual projects but the job overall. I think I explicitly said, this job is a great opportunity if you stay 2 years. Do not stay more than 3 years. I believe people get way too attached to these early career research jobs. As a young person, it feels like you’re being given a shot at helping with something really cool that is a stretch for you. It’s hard to see the big picture that you’re getting to stretch because the project won’t hire appropriately. I thought for a long time that I was just helping out or being tested with easy, research-adjacent stuff that would go away once I proved myself. I think it’s only fair for people to hear that that’s not the case so they can decide for themselves how long to stay, knowing what the real path may look like. (Our job posting was a mess, too.) The other thing about these jobs where you’re a researcher but also all things to all people is, if you are good at them it’s because you have a lot more to offer. I’m sure programs that do this would love to keep such a person forever and ever, but unless they can offer the basics of a decent job (or at least interesting work to make up for the deficiencies) then they’ll just have to content themselves with getting 2 years out of a bright young person who went on to better things. Once you see how other programs are run, it becomes so clear that this is a choice some programs are making.
the_scientist* May 22, 2015 at 1:16 pm Your second paragraph is so spot on it’s not even funny. As to your third paragraph, my former boss always talks about how she hires only really good, really smart people, which OK, fine. But then she’s always complaining about how “everyone leaves her”. She doesn’t let these smart people she hires use the skills and the advanced training they bring to the position! Instead, their time is filled up with menial admin work that could be done by an actual admin assistant. AND, to add insult to injury, the position is profoundly underpaid and is a contract position with no vacation, sick leave, or benefits (and it’s grant-funded, making it extra precarious). So of course, the second a good, smart, talented person has a better option, they are going to jump to take it. It is definitely a deliberate choice to underpay and offer little job security and be content with getting two years out of a fresh-out-of-grad-school RA- and honestly, I don’t necessarily think it’s an unethical one, as long as the hiring manager is up-front about it. What strikes me as deliberately malicious is the misrepresenting of the job; promising lots of opportunities to learn and take on exciting stretch projects and then not following through. And promising to change things when the employee brings up all these stretch projects that never came to be, but never following through. When I left this job my boss was mildly upset because we’d had a “heart to heart” where she’d asked me to tell her if I was unhappy enough to consider leaving. I’d already tried to make a case for a raise and title increase and was turned down. There was no chance of converting to a permanent position. I wasn’t allowed to work on papers. What, exactly, was she going to offer me?? I left for a permanent position with a pension plan, generous benefits, career development opportunities, increased responsibility and a 13% salary increase. Good riddance! /whew! I needed to get that off my chest!
JenGray* May 22, 2015 at 3:43 pm You did the right thing. I left a job last fall and my former boss refused to hire my replacement until after I had left. Then I find out from my old coworker that when he “trained” the new person it mostly involved bad mouthing me and the way I did things. The “training” also lasted for two months- no job has that much training. I was in that job for 5 years (5 YEARS!) I think I knew how to do it. I did have to go back and help out with a website thing and there were a few things I noticed when I went back 1) my replacement had “cleaned” out the office, and 2) I don’t think she really knew what she was doing in regards to websites. When she cleaned out the office she threw away something that she actually needed for the website. I don’t even know how much other stuff she threw away that was needed for the job. Oh well, not my fault.
Not So NewReader* May 22, 2015 at 7:14 pm FWIW, I have had people help me in a similar manner. It’s been very meaningful for me to plan my next steps. And, let’s face it, people don’t ask questions like that if they don’t know something is up. I always figure the question is the tell-tale. It indicates that the person has already figured it out and I am merely verifying it for them.
Anonercopter* May 22, 2015 at 11:09 am My boyfriend (and I) would really appreciate some help regarding his employment situation (he’s at work until late and can’t post, so I’m posting for him). He started a new job about a month ago and is working in a contract-to-hire position. He was sought out by a recruiter (who had done the job before and who thought he was a good fit) and was the top candidate for the company. From my boyfriend’s side of things, he thought it’d be a great opportunity for him (more responsibility, new challenges, larger scale, big bump in pay). Unfortunately, he’s realized that this job makes him miserable. In the interview stages, it seemed like he’d be on call for a week out of every so many weeks, but the boss wants him monitoring his work email 24/7 and expects him to be available all the time. His coworkers are run down and job searching, so it’s not just him. On top of the cultural mismatch, he’s discovered that the level of administrative work and lack of hands-on work isn’t a good fit for him. His old position hasn’t been filled and his boss wants my boyfriend to come back. Previous boss is working on putting together an offer for my boyfriend, which would include a higher salary from the start and a contract that states he’d receive cost of living raises on an annual basis. Boyfriend loved his old job, but felt that new job would present better opportunities (but he didn’t realize those opportunities would come with the level of demands new boss places on everyone). Boyfriend sorely wants to go back to his old job and old job and coworkers want him back. He’s been doing a good job at his new job (several hard to please folks are very happy with fixes he’s implemented so far), but he’s honestly miserable. Any advice for how to resign from new job? I’ve sent him Alison’s post about resigning when you’re new, but neither of us know who he actually resigns to first. Does he talk with his onsite boss or the recruiter he’s actually employed by? Any success stories or cautionary tales from those who’ve navigated this in the past?
Dawn* May 22, 2015 at 11:24 am First of all don’t do anything till you have an offer from Old Job in writing and it’s been signed and squared away. Then I would contact Recruiter first, give date of last day, and ask them what the procedure is for notifying the on-site boss. I definitely think that your boyfriend should talk to the on-site boss as well, but since he’s employed through a Recruitment company they get the notification first.
Nanc* May 22, 2015 at 11:24 am I’m going to take a guess and say he should talk to the recruiter/contract manager about the resignation first, with the caveat to make 100% certain that he has his old job to go back to. As for quitting when you’re this new, I think doing it once in your career is no big deal–a bad fit is a bad fit and in my opinion, the probation period is for the employee as much as the employer to discover if the person is a good fit to the job. If your boyfriend goes back to his old job, he has to be ready to address suspicions that he may pick up and leave again soon. Personally, I would suggest he be ready to commit to the return for at least 2 years, and have a serious discussion with old job boss about creating opportunities within that job instead of looking elsewhere (kind of like Dorothy discovering happiness was in her own back yard the whole time!). Good luck to him and let us know what happens.
Anonercopter* May 22, 2015 at 11:41 am Thank you for addressing the suspicion about him wanting to leave again! He actually already talked to his old boss about this and old boss has put forth some changes that will be put in writing that would create more opportunities for him. He’s been in his other jobs at least 2 years, and the other two for 3-4 each, so this is definitely a one-off for him.
BenAdminGeek* May 22, 2015 at 1:05 pm That’s the big difference here- this is an anomaly, not the norm for him. Probationary/contract-to-hire periods are for him as well. If this doesn’t work for him, sticking it out another year is worse than just heading back to the previous role. As a hiring manager, I look those as a “7 year itch” thing- your minor dalliance before returning.
Development professional* May 22, 2015 at 12:41 pm Once he’s secure in the offer from Old Job, he might want to consider talking to his supervisor first, instead of the recruiter. The reason is that the recruiter is going to be highly motivated to try to keep him in the job, no matter what, and could go behind his back to the New Company to ask for more pay or other benefits just to try to get him to stay *even though this is not the issue* which could make him look bad in the long run with New Company. This happened to someone I know. The recruiter likely only gets a small fee for placing the contract and a big fee for the permanent hire. So, it costs them more to have to recruit all over again for the contract position, and they don’t want to lose their investment of time in you. Recruiters don’t particularly care if it’s a bad fit for you personally, they are paid by the company and only care what the company thinks. Talk to the supervisor first to maintain a good relationship, then talk to the recruiter to resign. Even if it’s not a good fit right now, the future reference he’ll want is from the supervisor, not the recruiter.
Ask a Manager* Post authorMay 22, 2015 at 11:10 am Above the Law covered this week’s AAM letter about the obnoxious dudes on the train: http://abovethelaw.com/2015/05/lawyers-acting-badly-on-a-train/
Lady Bug* May 22, 2015 at 12:27 pm I was going to post about that! I was so excited when I saw that last night.
Anna* May 22, 2015 at 12:51 pm I wouldn’t call it revenge. Revenge is tinged with the idea that the person on the train had a specific vendetta against them and that wasn’t the case. It was a matter of them starting out being rude, escalating to them talking about easily identifiable things, and ending with them being absolutely rude about being asked to quiet down. I don’t think there was anything particularly personal about talking to the firm they worked for.
jhhj* May 22, 2015 at 1:05 pm I’d call it revenge, and I was on the side of ‘I would totally have wanted to do that’.
land of oaks* May 22, 2015 at 1:50 pm So people should be able to act like sh1theads and never see any consequences for their actions? I don’t see it as revenge at all, it’s the consequences of their own behavior. That’s called cause and effect.
Dana* May 22, 2015 at 1:11 pm I love it! And there ya go, OP, you did the right thing according to them too!
Not So NewReader* May 22, 2015 at 7:22 pm Applause, applause. Congratulations, Alison and LW. You both hit the bull’s eye.
Zillah* May 22, 2015 at 11:11 am Yay, open thread! So I’m finishing up an application for a residency thing, and I just realized that I’m supposed to submit a CV instead of a resume. I’ve literally never made a CV before, though, and I’m wary of google because so much of the resume advice I’ve found doing searches on google is off-base. Do any commenters who I trust infinitely more than google want to give me any tips on what I should/shouldn’t include? I’m a recent library science grad with some experience in the field, some random unrelated PT jobs a few years ago, and no real teaching experience, if that matters, and the application is for a residency that doesn’t involve teaching at all.
Calacademic* May 22, 2015 at 11:30 am Include all secondary education degrees. Is the position research or teaching? Write a paragraph detailing your most recent research/teaching project. Describe all relevant research projects. You can have a skill section (more common for STEM fields). Then citations, in reverse chronological order (newest first).
Zillah* May 22, 2015 at 11:44 am Research. The issue I’m having is that I’m not in academia in general – I got a master’s last spring, took a couple months off, worked FT on a grant-funded project for six months, and have been job-searching since. The only formal research projects I’ve done have been part of classes – I haven’t published, I haven’t presented, I haven’t taught. But it doesn’t seem like that’s necessarily a problem – it’s aimed at recent MLS grads without a huge amount of experience, and AFAIK, most of the current residents didn’t go in with extensive CVs of published work, projects, or presentations. So I’m a little confused.
fposte* May 22, 2015 at 1:15 pm I think they’re probably just using their field term, but that at that career stage resumes and CVs aren’t necessarily going to differ much.
So Very Anonymous* May 22, 2015 at 3:29 pm If you did research projects (or other relevant projects) as part of your library school training you might want to include those — I’ve seen librarian cv’s where those were included as part of library-related work experience, with the specific course title included, and a short description of the project. Also, did you do any kind of final project or practicum for library school? Does your library school have any kind of career services or placement offices? If so, they might be a good resource for advice on making the shift from “resume” to “c.v.”
Zillah* May 22, 2015 at 5:47 pm I did, on both counts – I’ll include them. :) My school does have career services – I may look into it, but I think this is the only cv I’ll be putting together for awhile. (I hope.) Thank you!
Vanishing Girl* May 22, 2015 at 11:32 am Do you have any presentations or poster sessions you can include?
Zillah* May 22, 2015 at 11:36 am Not really? Stuff I did in class, but that’s it. I have a very public project I did extensive work on, but I didn’t put together the presentations on it.
CoffeeLover* May 22, 2015 at 11:41 am In my field, employers use “CV” and “resume” interchangeably. I don’t think the same holds true for academia, but I really don’t know. (Sorry for being totally unhelpful.)
Zillah* May 22, 2015 at 11:45 am I’ve seen that a few times, too! But since it’s academic, I feel like I probably should have a proper CV? Probably? But I don’t know what it should look like, since I’m not in academia and don’t have anything in a lot of the fields that it seems like you’re supposed to put. :/
fposte* May 22, 2015 at 1:16 pm A proper CV is mostly a resume on steroids. It’s complete rather than summary. Early in your career, your resume may be complete in its own right, so you wouldn’t need to change anything for a CV.
EmilyG* May 22, 2015 at 11:43 am I’m a librarian. I’m not sure this distinction is as important as it sounds. Librarians tend to use CVs and resumes depending on whether or not they’re dealing with an academic library, i.e. they follow the lead of the library’s parent institution. Universities sometimes have formal templates for CVs for faculty, but I can’t imagine you’d be expected to know this as an applicant. In the past, I’ve been stuck maintaining three versions of my document: a shorter, punchier resume version; a CV; and a CV in the style of the university I worked for, which was so ill-suited to describe librarians’ work that I only used it internally and when required to. I would say that something pretty close to your existing resume would be appropriate, but with some tweaks. CVs are probably supposed to be just plain chronological so if you have anything like a “library experience” and “other experience” section going on, undo that. They’re more straightforward and factual, so if you have language about how you’re an energetic self-starter (which the AAM community would probably frown on anyway), take that out. The sections should be things like Work Experience, Publications, Education–not Summary of Qualifications, A Bunch of Social Media I Like To Use, Hobbies. CVs can be really long, there’s no 1-2 page rule at all. I’ve been on a ton of hiring committees and I wouldn’t throw out anyone’s application for not following some secret CV format. I’d suggest that you look up librarians you like/admire online and see if they have CVs posted and start to get a sense from that. Here’s one randomish example: http://matthew.reidsrow.com/cv/ This is a-okay, although for a job application I wouldn’t include conferences you’ve merely attended and not presented at.
Zillah* May 22, 2015 at 12:01 pm Thank you so much! This is super helpful. How exhaustive should a CV be? Like, should I be listing all the positions I’ve ever had, even the short-term ones that were completely unrelated to library science? Or the MA I started but didn’t finish (which was in the last three years, if it matters)? I’ve heard that CVs are supposed to include more than resumes, but I’m not sure how far to take that. :/ And, since I’m a recent grad and the residency is supposed to be for recent grads, do you think I should list the courses I took for my MLS?
EmilyG* May 22, 2015 at 1:39 pm Hmm. I’d say the answer is that you want to be complete enough to explain your story but not so exhaustive that you appear to be grasping at straws. I’d include jobs that are needed to explain what you’ve been doing with your life since you graduated from college, but not every job you’ve ever held. But if you’ve had minor jobs/internships/volunteer stuff that are relevant, go for it. (I spent a whole year as a volunteer/intern doing serious technical services work when I was in library school and I *still* include that even though I’m pretty far into my career, because it was a significant amount of time and an important skill.) If you had presentations in library school that are relevant to this position, and you don’t have other presentations, I think you can include those. Coursework is probably okay too but not everything–I used to sometimes include just a few key upper-level courses that indicated what my focus was on. But no one cares that you took That Introductory Class on Providing Information Services 501, you know? I guess I’d ask of each thing you’re planning to include, “Is this important? Relevant to the position?” and if it’s neither, then skip it. So for the MA program, if it’s in a wildly unrelated field and incomplete, nah, but if it’s somewhat related and you did a fair amount of coursework, include it and be prepared to discuss why you dropped out.
EmilyG* May 22, 2015 at 3:49 pm You’re welcome! I see there are some other helpful comments that are saying that CVs should be complete rather than presenting on highlights. I agree, but I think libraries sometimes just kind of throw around the terms somewhat interchangeably, and don’t let that make you feel like you need to have a blank Awards & Grants section or anything like that.
ms-starfish* May 22, 2015 at 12:23 pm My understanding of a CV is that it is longer and has a more academic bent to it. This page from UVic (University of Victoria in BC) seemed pretty clear. (Link in a separate post.)
ms-starfish* May 22, 2015 at 12:24 pm https://www.uvic.ca/coopandcareer/assets/docs/coretool/What_is_the_difference_between_a_resume_and_a_cv.pdf Also, sorry for repetitiveness. The other comments weren’t there when I opened the tab! :|
Zillah* May 22, 2015 at 12:28 pm Also, along these lines: my membership in the ALA and Metro is about to lapse. How important is it for me to keep it current, library folks? I’d like to… but at the same time, $100 is a lot for me right now, and I don’t want to if it isn’t going to tangibly help me.
Calacademic* May 22, 2015 at 3:23 pm Not a librarian, but my society has a jobs board which is actually useful. (Got a interview + offer from a posted ad.) If either of your societies has that, I would keep your membership current just for the access to the boards.
I live to serve* May 22, 2015 at 9:41 pm Emily G. is right on the mark. It would be good to include ALA and Metro memberships- There may be a special rate for students or unemployed- check into that. I agree that a CV in not the same as a resume. And like Emily I have 3 iterations. If you a new to the profession there won’t be high expectations. Include any publications such as reviewing whether it is blogging or for a journal. If you had an internship- bullet point projects that provided skills that dovetail with the job description. There should have been outcomes that you can use. There are quite a few CV examples on-line. Don’t worry about length.
Jaune Desprez* May 23, 2015 at 10:06 am Former residency program manager here (although not your field). You’ve already gotten lots of great advice, but I wanted to mention that many academic institutions have their own preferred CV format. If you google a few faculty in the department that you hope to end up in, you are likely to be able to find some of their CVs online. If you can find examples from the institution, I would suggest following the same format for your CV as best you can without tying yourself into knots. If there are categories that don’t apply to you, I would suggest omitting them altogether (for example, leave off the Publications section rather than writing “Publications — None”). If there’s information you’d like to include that doesn’t fall in any of their standard categories, go ahead and add your own extra category. I’ve seen a few institutional CV formats that still include Social Security numbers, gender, and/or date of birth. It’s a hangover from a previous era, and I would absolutely leave this information off. They’ve undoubtedly captured it elsewhere in the application for those who really need to know it.
Jaune Desprez* May 23, 2015 at 10:20 am Sorry — I should add that no program is going to think worse of you or mark down your application in any way if your CV isn’t in their own format. The purpose of using their format is to just to make it a tiny bit easier for the selection committee to review your application. When you have stacks of applications to review, hunting for information through CVs that are all in different formats can get pretty old.
Ladida* May 22, 2015 at 11:12 am Has anyone, early in their interviewing experience, ever gave an answer that still makes them cringe? I remember once in my university days when I answered the ‘why do you want to work here’ question with ‘your company name sounded pretty cool’.
Ayeaye* May 22, 2015 at 11:18 am When asked “What is your biggest weakness?” I answered “Well, I’m not very strong. I probably can’t carry heavy boxes.” This was for a job at a bookstore. Somehow managed to get the job!
Vanishing Girl* May 22, 2015 at 11:23 am During an interview for a library/archives job that would have involved a lot of writing about collections, I somehow let out that “I don’t really enjoy writing.” I knew as soon as I said it that I’d bombed what had otherwise been a great interview. [insert loser horn]
GigglyPuff* May 22, 2015 at 11:39 am During a great interview, for a position at a small college where I would have been a one woman archives dept, which translated to me, many different things to do (not just repetitive grant project work where I only get one task), I said a get bored easily, and the next sentence from them was, we have a huge backlog of unprocessed material…oops, totally said that the wrong way
So Very Anonymous* May 22, 2015 at 3:46 pm I have been asked, in two different interviews for two different jobs, how well I dealt with tedium. I got the first job but learned quickly why I’d been asked that. The second time, I took it as the red-flag-for-me that it was. I still think my answer — that I’m good at keeping myself interested in what I’m doing — was a good answer, but it was definitely a lesson in thinking about what the question is getting at, rather than just coming up with an answer that would get me the job.
Elizabeth West* May 22, 2015 at 11:25 am No, but I asked a question once in a second interview that made it sound like I hadn’t paid any attention in the first interview. I actually wanted clarification on something, but it came out completely wrong. I knew the second I said it that it was the kiss of death. I was so nervous I couldn’t think how to rephrase it. Needless to say, I did not get the job. Urgh.
Ann Furthermore* May 22, 2015 at 11:28 am Ha!! I interviewed with an accounting firm once while I was still in college. It was in the days when you still had an “Interests” section on your resume (or maybe those days never existed, and I took someone’s bad advice), and one of mine was Travel. The guy who interviewed me asked me about it, and I answered like I usually do — told him that I lived in the Middle East with my parents when I was a kid, and we got to travel all over the world, and so on. We chatted about that for a few minutes. During that conversation he commented that he’d taken his entire family to Israel a few years before. I answered that my parents had been there, and were very disappointed by much of it, because they found it to be horribly over-commercialized and touristy. My mom told me that they’d taken a couple tours of some places that are supposed to be holy and sacred, but the tour guides would say things like, “Well, this is where [miracle] happened. If you’re Catholic, it happened over here, but if you’re Protestant, it happened over there.” Pretty bad. Anyway, I prattled on about that, and then realized the person who was interviewing me was probably Jewish, based on his last name. Then I remembered that for many Jewish people, going to Israel is often the trip of a lifetime, and a very significant event. And here I was, all of maybe 23, telling him that it was a craphole tourist trap. OMG. So mortifying. I kept talking, trying to dig myself out of that hole, and instead it kept getting deeper. I should have just apologized, thanked him for his time, and told him to get another cup of coffee before his next interview.
De Minimis* May 22, 2015 at 11:35 am Ugh….not realizing that “No” isn’t a good answer when asked “Do you have any questions?”
+1* May 22, 2015 at 1:17 pm Yeah, that… but I often really did not have any questions. Most of my interviewers in the past told me what I wanted to know, and then I felt bad for acknowledging their preparedness. I’m trying to take to heart Alison’s advice on finding some general things I would like to know about, because it does not come natural to me to ask questions if I don’t have any.
Holly Olly Oxen Free* May 22, 2015 at 4:38 pm I used to do this! All. The. Time. I’d come up with two questions based on the job description that inevitably got answered because of course they are going to talk about the job description. Now I have at least 6 questions in my arsenal and I make sure 2 of them focus on what they are looking for in an employee, how they measure success, opportunities for professional development and advancement, and company culture.
+1* May 22, 2015 at 4:57 pm This is actually super-helpful, thanks! :) It’s funny, when you put it like that, it makes perfect sense!
land of oaks* May 22, 2015 at 1:53 pm whoa, I thought I had written this for a minute! I also grew up in the Middle East and we traveled all over, crazy! ;)
Fuzzy* May 22, 2015 at 2:43 pm As someone who runs Israel trips, this is HILARIOUS. Just like any pace it can be touristy, with people trying to take advantage of important sites to sell you something, but as soon as you step off of the main road in any area, you can immediately find something cool and authentic.
Natalie* May 22, 2015 at 11:35 am I completely misunderstood the purpose of the ADA questionnaire I had to fill out at my first temp agency. Somehow I thought it had to do with what kind of work I wanted to do, as opposed to what I was physically capable of doing. As I did not want a job involving standing for hours and lifting things over my head repeatedly, I answered No to everything.
Karowen* May 22, 2015 at 11:39 am Not an answer to a specific question, but along the same lines. It was the very end of the interview for a marketing position at a law firm and the hiring manager made a joke about having to explain to her friends that she doesn’t work for ambulance chasers, she does XYZ. So I responded by saying that I was a little wary when I first got the call for the interview (through a recruiter) because I was worried it would be an ambulance chaser along the lines of that Hammiler law firm and man, do I not want to work there. Unfortunately, Hammiler was the company I was interviewing with. Hammil was the ambulance chaser firm. I knew immediately that something sounded wrong but didn’t figure out what it was until about 2 hours after the interview had ended. I did not get that job.
Mimmy* May 22, 2015 at 11:53 am Oh I’m sure we’ve all had our share of interview blunders! I remember two of mine from way back: 1. For a clerical job at a law firm, they asked how organized I was; I don’t remember the exact wording, but it was along the lines of “somewhat”. 2. I interviewed for job with a child study team (I think as a typist or secretary?), and it was only part-time. I was currently in a miserable job that I was trying to get out of. I think I’d told them that I was just looking for something until I found something more full-time. D’oh!
Stephen King's Constant Reader* May 22, 2015 at 11:53 am Oh goodness…when I was still in college, early years, I interviewed for a job and was asked the typical “Tell me about yourself.” I LITERALLY told him about myself, aka how I like to hang out with friends, read, go to bars, etc. Yes I said I like to GO TO BARS. Clearly I did not get the job. Still makes me cringe to this day!
Future Analyst* May 22, 2015 at 12:25 pm Ha, this makes me laugh. I think we’ve all done that to some degree or another. :)
+1* May 22, 2015 at 1:20 pm Oh, boy, I’ve done that too. “Well, I like gardening, long walks in the sunset…” types of answers. Now *that* is cringe-worthy, lol, but I really didn’t know any better!
Snargulfuss* May 22, 2015 at 2:09 pm University career counselor here – I get this ALL.THE.TIME when I conduct mock interviews with students. I am quick to let them know that “Tell me about yourself” is not an invitation to relate your life story.
Afiendishthingy* May 22, 2015 at 7:19 pm Yeah, I think this is a super common one! I recently asked a candidate “tell me about your experience working with chocolate teapots” and she told me about every job she’d had in the past 15 years, with a very brief teapot mention at the end. She also said she didn’t really know what she wanted to do but thought it might be teapots. Poor thing.
Lindsay J* May 22, 2015 at 3:59 pm I did this in the interview for a prestigious college. I think the question was about the best day of my life or something like that. I talked about hanging out with my friends in a hotel on a marching band trip, talking about boys, blasting music, and basically misbehaving because there was not a lot of parental supervision.
Holly Olly Oxen Free* May 22, 2015 at 4:45 pm Oh, how does one answer “what was the best day of your life?” in a job related context? That’s tricky. I’d believe very few people if they told me the best day of their life was the day they won an account or made a big sale or something.
+1* May 22, 2015 at 4:56 pm Oh, I’d actually love to know an appropriate response to this one. I can’t imagine saying something like, “Yeah, that time a customer bought a candy bar? Rocked. My. World.”
Lindsay J* May 22, 2015 at 9:56 pm It was actually for admissions as a student, not in a job related context. But still. I suppose they wanted to hear about a day I accomplished something cool.
Delyssia* May 22, 2015 at 11:57 am I honestly don’t know if I mis-spoke or was just misunderstood, but I was trying to make some sort of point about how my previous experience in business-to-business (B2B) marketing was relevant to this role (which was also B2B marketing) and the interviewer responded strongly that, well, of course this role was B2B marketing and it’s a little different because of X, but it’s definitely not consumer marketing… I kind of stumbled over myself to agree with her, but I really, truly regret not having responded with something like, “I’m sorry, I must have mis-spoke, but that was absolutely what I was trying to say” (and then strengthen whatever my initial point was). I think the rush to agreement just sounded like trying to cover up my confusion or whatever, and I should have attempted to make it abundantly clear that I understood the market. I really feel like I shot myself in the foot on that one. And, no, I didn’t get the job.
cuppa* May 22, 2015 at 11:59 am I actually bombed the “what do you know about this organization?” at my own organization. It was an internal interview. I was so flabbergasted that they asked me the question, and I was super unprepared and uncomfortable, and I laughed, made up some crap on the fly, and fell flat on my face. Everyone knew I knew all about the organization, and I still managed to bomb it. Ugh.
Snargulfuss* May 22, 2015 at 2:12 pm At my first job out of college a position opened up, at my same organization, that was just slightly above my then-current position. The boss asked, “So, why do you want this position?” and I responded that it was pretty much the same thing I had been doing but at a higher salary. Um, no. I most likely would have gotten the job anyway, but I was 95% sure that I’d be moving to another city within a few months, so I ended up withdrawing my candidacy.
Ama* May 22, 2015 at 12:12 pm I once had to explain the concept of slash fiction to a confused interviewer who had asked if I had experience writing about controversial topics. The worst part is I could have avoided it entirely — the controversial topic I was referencing was an article taking a (then) major internet site to task for only having women writers on to write “girly” posts about a particular fandom, one of which happened to be slash fiction. I could have referenced the post where they talked about the cutest fan apparel but noooooo. I did not get the job.
fposte* May 22, 2015 at 1:20 pm I wish this had been to a room of interviewers. A room of elder statesmen, listening in polite puzzlement.
nona* May 22, 2015 at 3:57 pm LMAO If it makes you feel any better, people at work know I used to be a weeaboo.
The IT Manager* May 22, 2015 at 12:14 pm I don’t think about it (until you brought t up), but I completely bombed the classic biggest weakness question. I wasn’t expecting it. I was way to honest. And since it wasn’t expected it was a meandering response to. I said something along of the lines of, when I don’t know how to do something, I procrastinate on getting started, but with lots more words.
CheeryO* May 22, 2015 at 12:42 pm YES. People with my degree generally work in one of two fields – let’s call them X and Y. About halfway through my post-graduation job search, I had a phone interview with someone from a company that does work in both fields. The position was in field X. The guy asks me a total softball question about which field I would rather work in and why, and I just blurted out “Field Y!” He said, “Uhhh, interesting. Why is that? How would this role fit into a career in that field?” I pretty much had no response to that, and he politely ended the interview. I don’t think I’ve ever felt as stupid as I did in that moment, and I still hate thinking about it. In another interview, I answered a question about my technical writing skills by telling the interviewers all about the stories I used to write as a kid. Sometimes I can’t believe that I’m employed.
the gold digger* May 22, 2015 at 12:46 pm “Do you have any questions for us?” “Yeah, but first I have to pee. Where’s the ladies’ room?” Signed, Old Enough to Know Better
Kelly L.* May 22, 2015 at 1:06 pm Ha, just a few years ago I was in an interview that had started in the morning and just kept.getting.dragged.out.longer. I think I’ve mentioned it here below as the interview where they pretty much trained me on the software during the interview. In and out of this room and that room and meet this person and meet that person and here’s how we use the software and on and on and ON and finally I was famished. I made some kind of offhand comment about how I’d have to go get lunch at some point–I didn’t actually mean mid-interview! it just slipped out!–and I really think that was part of why they didn’t hire me. They thought it was hilarious and one of them said really snidely, “OK, go get your luuuunch” to me when the interview finally ended.
Traveler* May 22, 2015 at 1:53 pm This is unreasonable on the part of the interviewers. You probably dodged a bullet!
Not So NewReader* May 22, 2015 at 7:29 pm What if someone was a diabetic and had to eat??? ugh, ugh. You dodged a bullet.
Retail Lifer* May 22, 2015 at 1:07 pm I interviewed with a company that I had worked for almost a decade ago, but for a much different position. The original job wound up being not at all like what I was told it would be. At the time I was in my early 20’s and wasn’t prepared to handle the number of hours I would have to put in. At one point there I worked for two weeks straight, and the weekday shifts were often 10-12 hours. I went home exhausted every day and had no time for my boyfriend, my friends, or even myself because all I did was eat dinner and then go straight to bed. When the hiring manager asked me why I left, I told him that I worked too much and I just wanted to go out more. Not how I should have phrased that.
Lols* May 22, 2015 at 1:10 pm I don’t know about cringe, but my answer on my very first job interview still gives me a chuckle. Interviewer: “Why do you want to work here?”. Me: “I need a job and you are hiring.” I guess honesty worked in my favor, because I got the job!
Lindsay J* May 22, 2015 at 4:11 pm It annoys me that you can’t give this answer for like minimum wage jobs, because that’s really what it boils down to. I understand once you’re further up the career scale needing to be excited about the company and the work. But when you’re working for minimum wage or trying to just get started in a career, the honest truth is more like “I need a job so I don’t starve and this place doesn’t seem horrible,” or, “I’m a receptionist, and you posted a job for a receptionist,” than it is about being excited to work for any particular company. And I feel like any reasons I would have for wanting to work for a particular company would still sound self-serving. I would be excited about working for (and I generally try to support by shopping at) companies that treat their lowest level workers ethically – paying them a living wage, giving 40 hours a week, offering decent insurance, offering paid time off, etc. But since I tend to fall into that category (or at best a step or two up) it still sounds like, “I wanna work here because you’ll treat me better than the meanies down the street,” rather than anything about principles when really both play a role.
Lols* May 22, 2015 at 5:11 pm Yeah, I can’t imagine an answer like that passing in today’s market. The entry-level application process is so different now- personality tests, group interviews, bizarre exercises… You are so right- the same motivation exists, they just now have to market themselves from the get-go.
catsAreCool* May 24, 2015 at 11:07 pm In the late 80’s when I applied for a job at McD’s, they just had me fill out the times I could work (and maybe took my resume). There wasn’t much of an interview process at all.
themmases* May 22, 2015 at 1:24 pm I was 22 and starting a part-time research job and meeting with my director and the department head to discuss the position. Previously I’d been an undergrad research assistant and worked a conference for this field’s professional organization. I was a grad student. They asked me about pay and I essentially said, well, I’m a student so I need to buy books and told them what these previous two types of jobs had paid me hourly. Both of those marginally relevant jobs also turned out to be below the (still pathetic) hourly minimum at my new job, also. Good times!
Traveler* May 22, 2015 at 1:51 pm Yep. I had an interview once where the person kept asking very vague non-specific questions, when I later realized she was asking for something very specific. I gave a very rambling answer that made me sound like a total idiot. The question was about something that would be maybe 5% of the total job, and if I’d just been up front that I didn’t understand what she was asking, maybe I wouldn’t have bombed it.
Sara* May 22, 2015 at 3:50 pm I’ve done this, too – I understood the question but thought it was being posed in a much more global sense than it was. I went on and on about the entire forest, he wanted to know about a couple of trees.
Nobody* May 22, 2015 at 5:10 pm When I was in college, I did an internship, and one time during the internship, an employee was talking about ICP. I asked what ICP stands for, and he replied, jokingly, “Insane Clown Posse.” I thought that was hilarious, and we had a good laugh, and then he told me it actually stands for inductively coupled plasma spectroscopy. When I graduated from college, I had an interview for a permanent position at the same company, and the interviewer asked me if I was familiar with ICP. I replied, “Insane Clown Posse? Yeah, I love them!” I guess I thought that was an inside joke in the whole department. Well, the interviewer did not get it and was not amused, so there was a very awkward moment when I had to explain that I was kidding and yes, I am familiar with inductively coupled plasma spectroscopy.
Cath in Canada* May 22, 2015 at 5:30 pm I answered a question about why I’d stayed in a previous job so long if it wasn’t a great fit with “Stockholm syndrome”. It just popped into my head. I did give a better answer too, though! I got the job!
Afiendishthingy* May 22, 2015 at 7:27 pm Not very early in my interviewing experience, but I basically had no answer for “why do you want to work here?” at an interview last year. Very awkward and short interview- but it’s ok, I really DIDNT want to work there. Not a job interview, but I interviewed for a college scholarship when I was 17 that would have included money for study abroad. They asked me what my favorite thing to do when traveling to a new place was… I said “shop.” I still cringe about that one!
Not So NewReader* May 22, 2015 at 7:39 pm Looking back on it, I might have subconsciously decided to shoot myself in the foot. I found the interviewers draining, they were exhausting people. I don’t know why I felt this way but I could not shake off the feeling. However, I needed a job so I forged ahead. Interviewer: How do you feel about ghosts? Me: Oh, you have a ghost? Interviewer: We have several and they are very active. Me: Well, that is because no one told them to leave. In that moment, I lost the job. They did not want their ghosts to leave. Who’d thunk? Sometimes interviewing is just so damn hard.
Afiendishthingy* May 22, 2015 at 7:47 pm But what in the heck would have been the right answer to that question?
Not So NewReader* May 23, 2015 at 2:15 pm Looking back on it, I should have just side-stepped the question and hoped the interviewer did not notice. Probably the right answer would have been to indicate any seance experience or similar spirit world interaction. I initially kicked myself for the poor reply, then I realized later that I did not want to deal with dishes flying across the room and such. I probably dodged a bullet… or dish as the case maybe.
Consultant Mouse* May 22, 2015 at 11:14 am I have an interview today for a position at a large company for a position like “Sr. Operations Analyst.” Presumably there are Operations Consultants, Operations Managers, etc. This is my very first interview, and it’s with the SVP of Operations – literally the top executive of this function at this company. I’m really surprised by this – any speculation as to why such a high-level position would be interviewing such a low-level position?
Christy* May 22, 2015 at 11:33 am Are you sure it’s such a low-level position? For my government agency, that would be a high level no supervisory role. A GS-15, if that means anything to you.
Consultant Mouse* May 22, 2015 at 11:41 am Good comment. This isn’t for a government position, but yeah – I think this really is low-level. 3-4 years experience, no higher ed other than bachelors… MBA preferred.
my two cents* May 22, 2015 at 11:57 am the senior title, the 3-4 years exp and an ‘MBA preferred’ note implies this is more than entry level that they’re hoping to fill. could be that there’s a lot of burn-out or turn-over with the other lower ranks, which is how this position ends up reporting into the SVP. any idea on the number of employees at that office? if it’s a smaller office location, it could be that the VP just happens to work out of that location and is easy to schedule interview time with as opposed to pulling someone else in from another state.
CoffeeLover* May 22, 2015 at 11:45 am It could be a small department. At my first internship I interviewed with the CFO and executive director of the department because my department was me, my supervisor and ED reporting to the CFO and CEO. Everyone in the department was in a high-level position (well except me).
Development professional* May 22, 2015 at 12:46 pm Could be that the position for the immediate supervisor is vacant, so the department head is doing it.
the gold digger* May 22, 2015 at 12:48 pm I interviewed with the director, who reported to the VP, for my senior analyst position in corporate finance. It’s not a junior position – everyone there had an MBA or was a CPA.
steve g* May 22, 2015 at 1:39 pm Sr ops analyst can be low level or high level. Sometimes they are leading CRM upgrades, big finance and sales initiatives….but sometimes it’s just data entry, calendar management, contract management, and a whole LOT of spreadsheet work for stuff that doesn’t fall nicely into accounting or finance. Most require advanced excel etc so you can build complicated reports and templates. Most sales ops analysts I’ve seen have been in their 20s, it’s usually not that high of a position (though in some places it pays 70k+ and involves more senior level tasks).
Holly Olly Oxen Free* May 22, 2015 at 5:09 pm Most sales ops analysts I’ve seen have been in their 20s, it’s usually not that high of a position (though in some places it pays 70k+ and involves more senior level tasks). This is me. I’m a sales operations analyst, mid-level, not sr. with higher level tasks. I also interviewed with the SVP of Operations for this job and it’s a large company. One explanation might be that some companies have a slew of SVPs, VPs, Directors, etc. and nearly all level employees work with them in some way or another, so it makes sense to interview with them. Also, depending on your role you may work closely with the SVP. Lastly, my company uses the operations analyst title for a bunch of different kinds of roles at different levels. So some people with the exact same title as me are more junior and others are more senior and you can’t really tell by the title alone.
Steve G* May 22, 2015 at 9:57 pm This is making my job search hard:-). I was upset I got rejected from some Ops Mgr and Ops Analyst roles this week, then did some research on linkedin and found people with similar titles at those companies, and they were all like 24, 25. I wish they specified that in the ads! It also throws me off that they say things like “expert in VBA, 2 yrs of Salesforce admin experience, experience running commission processes and developing dashboards for Sr Management, and presenting sales related issues to upper mgt,” and then you think “mmmm that is a job for my level!,” only to found out later that they are really looking for someone more junior
Holly Olly Oxen Free* May 23, 2015 at 7:37 pm This is my first operations analyst role, a career change for me, so I don’t know too much about the field. The only thing I could suggest would be to apply anyway! My position was listed as wanting someone with 5 years experience as an analyst, but I had 0 (I had other qualifications they were seeking that are hard to find in this particular field, which is why I got the job). I had to do some things during the interview process that showed I had the aptitude for it. In my role I do technical writing and training for the sales, services, and educational operations sections of the company, in addition to back end administration in salesforce and other internal company software. More analytical tasks are in the works but I’m still newish so still getting up to speed. It’s a strange mix of responsibilities and I can totally see how it would be hard finding work as an operations analyst that fits your specific experience since they all seem to be so different. All this to say, at least for my employer, they were looking for specific aptitudes and I imagine you could make a strong case for yourself for a lot of ops analyst roles just because you have a track record of analytical work, and don’t necessarily need to have the exact experience they are seeking.
Anonymosity* May 22, 2015 at 11:14 am Ugh, I’m very attracted to a new-ish coworker (different department but same area of the building), and he of course doesn’t seem the least bit interested in me. He’s friendly but not in any significant way. I set up openings and they remain untouched. I wish we would stop running into each other, or I would find out that I’m wrong. I hate this.
Ali* May 22, 2015 at 11:20 am I feel you too. I’m attracted to someone in my career field. We have things in common, we’re not far apart in age, he’s great to talk to and super supportive of my job search troubles. Sadly for me, he’s in a relationship. With a live-in girlfriend. Oof. Yeah…now that we’re not seeing each other in person for a few months, I have to scale back on the contact.
anon for this* May 22, 2015 at 12:47 pm Also on the feelz train. I fell for my coworker who I sat next to for two years. He moved to another branch to live with his gf, came back for a team building event and put the moves on me. It sucks because we were good friends, and I didn’t expect he felt that way at all, and I haven’t been able to get him out of my head since. :(
GOG11* May 22, 2015 at 11:20 am There have been a few posts in the past about this type of thing, mostly with the focus of getting over the crush. If this is the sort of situation where your workplace dynamics would allow it, I’m very sorry that things aren’t mutual :(
Anonymosity* May 22, 2015 at 11:28 am They probably would, but I suppose this is for the best. If only, as said upthread, it was because the door is closed due to a window opening! But that doesn’t seem to be the case. Bummer.
Aloe Vera* May 22, 2015 at 11:15 am Random rant: I’m hiring for a writing position, and the job description says that you must submit a cover letter to be considered. Only about 1/3 of applicants do. It’s a good screening method I guess, but what the heck???
Future Analyst* May 22, 2015 at 11:23 am I feel like they’re doing you a favor. If I were to apply for a writing position, I would not only include a cover letter regardless of what’s required, but I would also make sure that it’s some of my best writing. Despite the understandable frustration, I would view it as them helping you by thinning the herd. :)
KJR* May 22, 2015 at 11:31 am This, and it doesn’t say a lot about their ability to follows instructions!
danr* May 22, 2015 at 11:37 am If they are on unemployment assistance they have to apply to many places, not necessarily in their fields. So, reject them without worrying about it.
cuppa* May 22, 2015 at 12:02 pm I once got an applicant who, under the spot where he was supposed to copy or attach his resume, simply wrote, “I don’t have one.” D’oh.
araminty* May 22, 2015 at 1:10 pm Ha! I had a similar case, I was hiring a presenter for museum education programs, and we asked the interviewees to prepare a 5 minute presentation on a topic of their choice. One guy just said that he hadn’t had time to do it! NEXT!
Revanche* May 22, 2015 at 1:00 pm I both get frustrated by people who fail the most basic application instructions and am grateful to know that they obviously wouldn’t excel at the detail oriented jobs I’m hiring for.
Althea* May 22, 2015 at 1:10 pm I’ve done a fair bit of hiring of non-profit interns, and I was always amazed at the number that would come in within an hour of the posting. They would typically refer to our “corporation” and “company” and be so generic it was painful. I always wondered what happened to those people, and if anyone hired them when they couldn’t even be bothered to read the job posting.
Snargulfuss* May 22, 2015 at 2:20 pm Oh, I’ve gotten some within minutes of posting a job announcement. There is such a thing as replying too soon. How much thought could you have possibly put into your application if you’ve submitted it before you even had time to read the posting thoroughly, let alone compose a tailored resume and thoughtful cover letter?!
Adam* May 22, 2015 at 11:16 am No question this week. Just a cheer for everyone in a lopsided working environment. My department is closely connected to a different department in our organization, so we all share the same floor space. My “sister” department had a staff of about 8 full time people in it, but due to the direction this train is headed three of them resigned in one month. One of those leaving staff members came and told me personally (in hushed tones) “I’ve got to get the **** out of here.” The slowly sinking ship just got another hole drilled in it. Three cheers for three day weekends!
Ask a Manager* Post authorMay 22, 2015 at 11:16 am Amusing miscommunication of the week: So, yesterday on the AAM Facebook page, I posted something like this: “I”m currently sitting in the waiting room at the auto mechanic, waiting for my car to be ready. I just heard a manager literally screaming at an employee behind a closed door — shouting obscenities and berating the guy for not putting a gasket on right. It was pretty awful. I’m thinking about telling them when I leave that I won’t be coming back because of how awfully he treated that guy. My question: Is this likely to make the berated employee’s life better or worse? I could argue it either way.” Of course, what I was asking was whether me saying something to the boss was likely to make the berated employee’s life better or worse. (Would I just inflame the boss and get the guy in more trouble?) But apparently lots of people thought I was asking whether the boss yelling at the guy would make his life better or worse. And that I was saying that I “could argue it either way” (!). I’m alternately amused and mortified that people thought I’d need to ask that — and why were they not more appalled and disgusted with me? (Maybe they were; I should have looked to see if I lost followers en masse.) (And it took me a really long time to realize that’s how people were reading it. For several hours, I was just baffled about why dozens of people were patiently explaining to me that it’s really crappy to be yelled at like that.)
CrazyCatLady* May 22, 2015 at 11:22 am I’m not on Facebook so I don’t know, but did you end up saying anything to the boss?
Ask a Manager* Post authorMay 22, 2015 at 11:40 am I didn’t before I left because I couldn’t figure out who to say it to (there are a zillion people there and I didn’t know who had done the yelling since it was behind a wall), but I’m going to write the owner a letter this weekend.
CrazyCatLady* May 22, 2015 at 11:55 am Good! That’s what I would do, too. Plus, it’s more removed from the situation and maybe he’ll be in a more rational mood when he reads it (hopefully).
Partly Cloudy* May 22, 2015 at 11:24 am People need to work on their reading comprehension and common sense. I read your question the way it was intended and am baffled that so many people didn’t.
Elizabeth West* May 22, 2015 at 11:31 am Yeah, I had no trouble understanding what you meant, Alison. But judging by all the “these people should not be on Facebook” posts I see out there, it’s not surprising. People often post before they really look at a thing.
Mimmy* May 22, 2015 at 11:32 am I read it as intended too, but people read things in a hurry and may miss important context (usually in the middle of a long paragraph, I think). If it helps, maybe break up those posts into paragraphs. There *is* a way to do it in FB…I think it’s Shift+Enter. (whereas just “enter” uploads the post).
Ask a Manager* Post authorMay 22, 2015 at 11:38 am I figure that when multiple people read it wrong, it’s on me for not being clear enough!
Elkay* May 22, 2015 at 11:48 am It’s self perpetuating though, people skim, miss the important point, comment, people read the comment and comment on that rather than what was in the original post.
ThursdaysGeek* May 22, 2015 at 12:06 pm I had to read your explanation of how people got it wrong a couple of times, then back to the start, because I wasn’t understanding what they got wrong. I still don’t understand how they came to that conclusion. Maybe when multiple get it wrong, there is a problem, but as far as I can tell, the problem is on their end.
Not So NewReader* May 22, 2015 at 7:52 pm I read comments on other sites sometimes and I see a pattern of one person gets it wrong so others just keep following that wrong interpretation. We are lucky here because most people read very carefully before answering. Not so much on other websites.
Jake* May 22, 2015 at 12:18 pm +1 Reading comprehension is the number one thing I tell high schoolers to work on before college if that’s their intended path.
A Definite Beta Guy* May 22, 2015 at 11:43 am My question: Is this likely to make the berated employee’s life better or worse? I could argue it either way I cannot use the bolded words in work emails because they are so easily misinterpreted. I feel your pain! Then my emails become too wordy and I can just feel a dozen eyeballs roll….. Just think… “My Question: If I tell the manager the boss’s inappropriate behavior prompted my switch to a competitor, will the boss treat the employee even worse?” I can’t even read that! (Wait, what did you mean by “that” ADBG?) I can’t even read the hypothetical sentence I just wrote above! (you ended a sentence in a preposition, ADBG). I can’t even read my hypothetical correction. This is why it’s easier to communicate via phone sometimes. (What do you mean by “This” ADBG?) Shut up, stupid voice in my head. I swear I’m not crazy.
The Cosmic Avenger* May 22, 2015 at 11:44 am You’re just spoiled due to the quality of the comments here, you’re used to your readers being able to use (un)common sense. ;)
Ask a Manager* Post authorMay 22, 2015 at 11:55 am But I think they’re the same people over there! Maybe I’m wrong. Basically, though, now all of Facebook thinks I’m not entirely sure if it’s a bad thing to scream obscenities at your employees :)
Revanche* May 22, 2015 at 1:02 pm I suspect we’re not entirely the same group, judging by how many people here understood what you meant. (One data point: I’m not on FB so no overlap here!)
The Cosmic Avenger* May 22, 2015 at 2:06 pm I’m on FB, and I Liked the AAM page, but I don’t read FB very often any more, and when I do I usually only have time for close friends and family. But I actually hopped on FB on my phone and checked the AAM page there, and I couldn’t find that post.
Kyrielle* May 22, 2015 at 2:13 pm Data point, though – if I comment on a FB post, it gets shown to my friends (who may not friend/follow that person) if the security settings allow. And it draws attention to (and often only shares) with my friends *my* comment, they have to click thru to see the others. So after 1-2 people misunderstand it, people who don’t know you may see your post and the comment based on the misunderstanding, and may or may not even read the post itself in full before piling in, either. Then THEIR friends see it….
Holly Olly Oxen Free* May 22, 2015 at 5:21 pm If they are the same commenters from over here then they definitely know you don’t think it’s ok to scream obscenities at your employees. If they’re not, well then maybe they will be enraged enough that they NEED to check out your blog and see what other awful advice you are giving (because that’s what I do when I read something ludicrous from a blogger online) and then quickly realize that you’re not actually that person at all.
Sabrina* May 22, 2015 at 11:57 am I was also baffled by those comments. I don’t think it’s you. Reading is fundamental!
SLG* May 22, 2015 at 12:22 pm Did you see NPR’s April Fool’s joke related to articles and internet commenting? They published a story headlined something like “Why don’t people read books anymore,” with a long article saying essentially “If you’re reading this, don’t comment. This is an April Fool’s joke. Of course we know people read books. We want to see how many people only read the headline and then comment on the story.” The comments section blew up with arguments about why people don’t read books anymore. :-) I wonder if that’s part of what happened to your FB comment. Maybe people read it quickly, saw “mechanic … screaming at an employee … thinking about telling them … make employee’s life better or worse?” and jumped in with opinions.
Anx* May 22, 2015 at 12:45 pm One thing that really irks me is employers taking crap out on employees. I’ve worked in those positions before and am a pretty sensitive person, so I loathed it. I’d much rather do the gruntiest, grossest, work than have to deal with smiling while being berated. I’m also not wealthy by any means. As a consumer, I do not want to settle for mistakes. I may have saved up all month to get out to eat; I don’t don’t want the wrong order, etc. I hate feeling like I’m in a positions where I have to deal with mistakes or shoddy service unless I’m willing to get an employee fired or yelled it.
Bekx* May 22, 2015 at 1:03 pm Did you delete the post? I just went to read what people were saying and it’s not there
Ask a Manager* Post authorMay 22, 2015 at 1:20 pm Yeah, I decided I really didn’t want something up there that was leading people to think I thought screaming at an employee might improve their quality of life, and by the time I realized it was happening I was outside of the window where it would let me edit the post.
Victoria Nonprofit (USA)* May 22, 2015 at 1:08 pm Ohhhhh. I didn’t understand that either – I thought it was weird that folks were dwelling on that.
Snoskred* May 22, 2015 at 10:03 pm I swear, the posts I see on facebook make me fear for the human race.. :(
Dynamic Beige* May 22, 2015 at 11:16 am The Truth About College And Getting A Job. http://jennifer.tickld.com/x/the-truth-about-college-and-getting-a-job Just some fun before the weekend!
GOG11* May 22, 2015 at 11:22 am I saw that and was really surprised that debt didn’t show up sooner/play a larger role.
Adam* May 22, 2015 at 11:26 am This is why I decided against going to grad school. No giant rock snakes for me, thank you!
Adam* May 22, 2015 at 11:36 am I was slightly confused on that part. Was the guy with the beard a fellow grad student? A professor? A mentor?
AmyNYC* May 22, 2015 at 1:54 pm I thought that was his dad (or just family/friends) rooting him on during senior year. And then maybe he died during grad school and gave money which helped power up the battery?
Ali* May 22, 2015 at 11:18 am I have some good news, but I also need some advice on dealing with people if anyone has ideas. First, the good: I am still getting interviews at a fairly decent rate. I interviewed with two separate companies about pharmacy tech positions, and I already booked one interview for next week with a company in NYC. (It’s a video call, though, so no need to travel. Yay!) Also, during my second tech interview, the pharmacist said I appeared to be motivated. But now my question: I don’t know if my first tech interview went well. I had to recount all my job history from the last 10 years, and I’ve admittedly struggled in some bad fit jobs and was laid off for economic reasons from my first job out of college. My mom and my sister, who have not had to job search during the recession, are grilling me about what’s going wrong in my interviews and making assumptions about why I haven’t had an offer yet. They are asking how I interview, do I make enough eye contact (a tough spot for me), do I present well, etc. and then assume I am not doing these things right. My mom even said “Ex convicts have an easier time than you; I don’t know what to tell you about what you’re doing wrong.” It made me feel really hurt. I’m getting interviews. I am trying to read AAM’s guide and write out answers to possible questions. I am upgrading my interview wardrobe where I can, making sure I wear the right clothes and appear polished. When I interview, some employers have given me compliments on the questions I ask them, the skills I bring to the table and how I’m well spoken. I’m just waiting for something to stick. I’ve also had people nitpick about the fact that I’ve applied for pharmacy tech jobs. They’ll say “Oh the salary isn’t great!” Yeah, but it would give me something stable and in demand to do while I look for something full time, and maybe it could even lead to a new career. How is this a bad thing? Any ideas on how to talk to people who are cutting me down and determined to pick apart my flaws? I’m willing to work on my interview presentation, but when I have people assuming I have something wrong with me or complaining about where I apply…that doesn’t help!
Ayeaye* May 22, 2015 at 11:23 am Deflect deflect deflect. Try not to have those conversations at all if you can, they’re not helpful to you or your search. Trust you know yourself, trust the actual interview feedback you get, be persistent. Hope you find something soon!
Colette* May 22, 2015 at 11:24 am Stop sharing with them. If they ask, say you’re still looking but don’t tell them where you’ve applied or interviewed.
Future Analyst* May 22, 2015 at 11:28 am Keep in mind that unless someone is in the room with you while you’re interviewing, they can’t possibly know how you’re interviewing. Family members are sometimes the worst people to talk to about job searching– my mom also always assumes that I’m doing things poorly, regardless of the outcomes. At the end of the day, none of what they have to say matters– what matters is how you come across to your interviewers. In the future, try telling them the interviews went “fine,” and that you’re trying to stay focused on not getting too invested in any one job, at least not until you’re actually offered the position. Good luck!!
Dang* May 22, 2015 at 11:30 am i’d honestly just stop sharing this information. “I’ll let you know when I have news.” “Like I’ve said before, I’ll let you know when I have news. I’d rather not talk about it.” The key is being consistent. I moved back in with my family when I was unemployed and they drove me up a wall asking me questions after interviews (and like your family, they hadn’t interviewed in years, even decades, so they didn’t “get” it anyway). The only thing that kept me sane was to not mention jobs I’d applied for or who called me back. And after an interview I’d say something like “it went well, but I don’t want to get too hung up on it so I’d rather not talk about it.” When you stop giving your mom and sister an in, they’ll be less able to criticize you.
Revanche* May 22, 2015 at 1:07 pm Wow, yeah, those kinds of comments are just not helpful. I agree with the other commenters: share no more information or details. Just be generically upbeat and change the subject. Best of luck!
Retail Lifer* May 22, 2015 at 1:13 pm I’ve taken all of the advice on here and I still can’t get an interview for stuff I appear to be totally qualified for. It’s not just you. Tell them THAT.
Me* May 22, 2015 at 1:48 pm This. So much this. Listen, all of the above advice is amazing, and know you are not alone. I’m dealing with it too. Unfortunately, when I try the shut-downs, people are getting offended. But, seriously, tearing me down because I haven’t gotten a job yet is very much not helping. Actual advice I’ve received: 1. Take anything. 2. (I have an interdisciplinary background in X and Y) After applying for a job in X, “So, no Y, huh?” Me: “Well, X+Y is several states away”, (mentally adding: “And you gave me poodooh the last time I tried to move to somewhere with actual prospects.”) 3. You need to get something (Like I don’t know that) Plus, an added bonus of friends mysteriously disappearing. Good times. Just be true to yourself, and come here when you need a dose of sanity.
Not So NewReader* May 22, 2015 at 8:21 pm “Gee, Mom, I don’t know of many ex-cons that could get a job working in a pharmacy.” “And that boosts me up, HOW?” “Why would you say something like that?” Seems to me that you are going to work there, not these other people. So what difference is it to them what you are paid, etc.? These people are ticking me off here, you have worked hard at so many things right along. I am sorry to say this, but perhaps you need to look at the people around you. I think they are bringing you down when you are doing everything possible to lift yourself up. Why not ask them why they seem to be enjoying your “failures” so much? Or maybe not ask them. Maybe just quietly decide that you will find support else where. You are already entrenched in the comment section of the world’s best work advice blog. That is huge.So you found this blog, you can find more supportive people near you, too. Something will break for you very soon. Make sure you take good care of you and don’t get caught up in what the Negative Nancys and Skeptical Sams around you are saying. Just hang on to this: People either lift us up or they pull us down. There are very few people who are neutral. Make it a point to identify which category each person that you speak with is in. Yes, it does matter and over time it can be a quality of life issue.
Cobalt-60* May 22, 2015 at 9:01 pm No advice about most of it, but I was a pharm tech for a couple of years. When you’re interviewing for those jobs, emphasize your customer service skills and your ability to work quickly and efficiently under pressure. I still have dreams sometimes about counting pills in multiples of 5…
BananaPants* May 23, 2015 at 1:43 pm My husband had an unsuccessful job search last year and it was deeply frustrating to get the comments from what we called the peanut gallery – his retired father, his sister who has a very secure job with the federal government making a lot more than she would in the private sector, his BIL who got all of his jobs through connections with his old college buddies, and even my parents. There were a lot of hurtful comments: ~ “What’s wrong with you that you can’t even get a job at Walmart?” ~ “I know a guy who can get you a part time job as a gas station clerk – I don’t think you can f*ck that up.” (said by my BIL while drunk) ~ “You have a bachelor’s degree, so you really should have been able to find a job by now.” ~ “Take any job you can find and work your way up. A real man provides for his family.” ~ “He should just march in there and show them he’s confident and motivated!” The problem was that even if he could find a full time job at Walmart or Target, working the typical 36ish hours a week for $10/hour wouldn’t have come even close to paying for full time daycare for two kids. We would have been hemorrhaging money that we didn’t have, and none of the peanut gallery was offering to provide free childcare so he could go back to work! He’s been an at-home dad since last September. I was promoted last month with a decent raise and our oldest child is starting kindergarten in the fall (basically our daycare bill will be around 60% of what it was a year ago), so he’s planning to return to the workforce soon. Mr. BP just finished a pharmacy technician course at a local community college and is taking the PTCB exam next month to get the CPhT certification (crossing fingers he passes). His long term goal is to move into health information management but he wants to be working again and we need our finances to stabilize first. He chose to go for a pharmacy tech job because the training course was relatively short and inexpensive, it does not involve hands-on patient care (which just isn’t for him at all), it gets him knowledge of and exposure to the health care field, and it’s projected to have faster-than-average job growth through the next decade. His background has been in retail and customer service so he’s hoping to leverage that background with the CPhT certification to land at least a retail pharmacy job to start. We know it’s not a high-paying career but it can lead to higher-paying jobs in the long run. Good luck! Keep trying and ignore the naysayers. Stop sharing details of interviews and the job search, and when they ask for specifics, deflect to another subject.
CrazyCatLady* May 22, 2015 at 11:19 am I work for a tiny company. For high-level tasks, my boss defers to me but for completely menial tasks like ordering food or putting postage on an envelopes, he micromanages the crap out of me, constantly asking questions like did I weigh the envelope? did I remember to order food? It’s a relatively minor thing but it annoys me. Kind of just venting but if anyone has any suggestions, I’d be open to them. For what it’s worth, I have never forgotten to order anything nor have I ever messed up mailing something out.
GOG11* May 22, 2015 at 11:26 am I haven’t had to deal with too much of this and haven’t used what I’m about to suggest, so I’m not sure how effective it would be, but would replying with a bit of information about why you do what it is that you do so your boss understands that you understand the underlying logic/reason for doing the action and/or the consequences of not doing it? Something like, “yes, I weighed the envelope. I always do to ensure we use correct postage so it won’t get returned to us (or whatever makes sense).” You’d have to say this in a professional, pleasant tone so it doesn’t come off as snarky or annoyed, but maybe your boss would realise that you’ve got it handled?
CrazyCatLady* May 22, 2015 at 11:30 am Now that I think of it, I usually do say something like this: “Yes, I always weigh the envelopes to get the right postage.” so the next time it will be like, “Did you put the correct date on it?” and what I WANT to say, but obviously won’t, is “If this requires so much attention and is so difficult, maybe YOU should be doing these.” I just don’t get why he isn’t comfortable letting go of these minor tasks but doesn’t want anyone but me to handle far more important and relevant things.
College Career Counselor* May 22, 2015 at 12:43 pm Just a thought but maybe the boss knows that HE would struggle with all these details so he thinks that by bringing up all the possible pinch points of the task, he’s being helpful? Or maybe he hates this kind of task, but just can’t let it go despite that? (I am THRILLED with my colleague who makes all the mailings/checks/food orders/etc. happen properly!)
CrazyCatLady* May 22, 2015 at 1:10 pm That’s definitely a possibility. He also has had a lot of people in the past mess them up … I’m just not one of those people!
BenAdminGeek* May 22, 2015 at 1:16 pm I’d lean towards having trouble letting it go. I have those tasks I hate, but hate to give to someone else, but hate to see done wrong. I really struggle to give them to others and walk away.
CrazyCatLady* May 22, 2015 at 1:30 pm None of them are tasks he’s handled probably ever, since he’s the president of the company.
puddin* May 22, 2015 at 2:04 pm Ah grasshopper, that is why he is is concerned about them. He really does not know how to organize that stuff himself, so he over-checks on whether its done or not. Next envelope weigh-in you could try asking him why he is asking you about these things…does he doubt your capability? That might get the message across.
TNTT* May 22, 2015 at 11:27 am As many have said here, “ain’t no crazy like small business crazy.” When I had that boss, I just held my breath and job searched until I could get out.
TheExchequer* May 22, 2015 at 11:55 am Also work for a small company; also have this happen. I think it’s just one of many, many delightful quirks to working in a small company.
Delyssia* May 22, 2015 at 12:08 pm Sometimes, I find it helpful to overcommunicate with the micromanager to get in front of the litany of questions. For ordering food, it could be a quick email to confirm that you’ve placed the order, how many people it’s for, any special instructions you gave, and when it will deliver. But it depends on your boss, because some micromanagers would just respond to the email and either ask about the one thing you didn’t address in there or ask questions that you covered already…
CrazyCatLady* May 22, 2015 at 12:43 pm Ugh, I do this too but it just doesn’t stop it. I don’t understand. It’s very rare that I don’t proactively communicate the status of almost everything just because I know he prefers to be in the loop. But sometimes, he’ll ask things before it’s even reasonable to ask things. For example, yesterday we talked about ordering pizza today for the holiday. He asked if I would do it. I said yes and put a reminder in my calendar. Before I could even give a status update, he asked at like 9am “So…. are you going to order pizza… or….?” I don’t know if it’s a memory problem for him? Or if he thinks I have a memory problem (though there is zero evidence of this)? Or if he’s micromanaging? Or just weird, haha.
SadieCatie* May 22, 2015 at 2:44 pm I’ve been in a similar situation, CrazyCatLady. The endless nitpicking over simple tasks is frustrating. Even with immediate email confirmation and daily task recaps (with as many details as possible [and screen grabs! and pictures of outgoing mail! I kid not] to reassure the task had been handled), I knew that there would still be nitpicking. My coworker slipped one day and admitted that big boss never read my emails despite big boss’ insistence that the notifications and recaps be sent. It was an eye opener. I realized that it was more of a lazy “Hey, did I assign this? Where are we?” sort of deal. Less irritating when I thought about it that way. It’s not exactly a solution, but it may at least cut down on some of the stress. I sympathize entirely, hope this helps!
the gold digger* May 22, 2015 at 12:53 pm I worked as a temp secretary at the World Bank once. The head secretary asked me to send a fax. Me: OK [reach for paper] HS [pulling paper back]: Now, after you send the fax, you need to wait for the FAX CONFIRMATION NOTICE. Me [reaching for paper]: I know. HS [holding paper back]: If the FAX CONFIRMATION NOTICE says “fax not sent,” then you need to RE-SEND THE FAX. Me [reaching for paper]: I know. HS [yanking paper back]: You have to wait for the “Fax sent” message on the FAX CONFIRMATION NOTICE. Me [sighing]: You must be used to working with really stupid people.
Revanche* May 22, 2015 at 1:13 pm Is he at all reasonable? I once had a boss who did the same: would turn me loose on some pretty complex high level stuff and nitpick about the tiniest things. We had a chat about how it was a bit maddening to me and it turned out that it was just a bad habit she’d developed over the years and didn’t realize it was counterproductive. So, maybe?
CrazyCatLady* May 22, 2015 at 1:31 pm He has his moments where he’s reasonable – but also moments when he’s unreasonable. How did you approach it?
Not So NewReader* May 22, 2015 at 8:59 pm Having successfully transitions a boss or two from nervous nellie to smiling supervisor, I have a couple of ideas. My number one idea is to reframe this in your head. Tell yourself you are taking care of a very nervous person who has been screwed over by past employees. This means getting rid of the idea that he micromanages the crap out of you. Okay, let go of that micromanaging concept as best as you can, I know it is tough. Tell yourself that this is going to take a while. But also smile to yourself because you know you can change this guy’s workday/worklife. This brings me to the next step where you are that cool, confident employee. Don’t break stride with the trivial questions. “You betcha! I got the food ordered an hour ago, boss. All good here!” “Yep. That envelop is weighed and good to go! I know you worry about that so I made sure I took care of it. ” I am not saying “act happy”. I am saying exude confidence, you are in control, you know it and just let that show. With one boss, I was able to get her to vent about her previous problems. It helped her and it helped me. Through her examples of previous problems, I could see where she needed me to help the most. I learned my boundaries through these examples, too. Sometimes I would lay out work so she could double check it. I did not wait for her to ask, I just gave it to her. Trust is earned, it’s not automatic. Keep your work highly transparent. Another thing you can do to help the situation is anticipate the question. “Boss, I know you always like to know that I have ordered the food. So I just wanted to tell you, the food order is complete and it will be here at 12 noon sharp.” There is a lot of power in taking that preemptive strike. You know he is going to ask about the food, don’t wait, just tell him. You are taking care of a traumatized person. This is a person who has lost their faith in finding good help. Your goal is to restore that faith. This entails looking at everything through his eyes. Yes, it is hard to tell if it is a memory problem or if he is a professional worrywart. You will know in a while which one it is. But remember, people who feel that they have been screwed over are going to be rattled. Part of being rattled is not being able to hang on to a thought for very long. (Grieving people have the same experience- they forget all. the. time.) My guess is give it 6 months to a year using this these type of techniques. If you see no change then maybe consider moving on. For the moment, think of yourself as the strong one, he needs you because you can do a great job for him. If all goes well, you won’t need to tell yourself these little things for very long.
AVP* May 22, 2015 at 11:47 pm Oh, coming from he micromanager’s side of this, these are all great ideas of suggestions of language. I am so relaxed looking at them. One other thing that makes me feel like I can stop worrying is when people respond to emails. A quick “got it” when you see a task coming your way, and an update when finished. That can either be a “okay, did it!” or “I talked to so and so and the quote is coming tomorrow for your approval but we need to decide by this week.” That’s way too much email for a lot of people but in the right situations it can work miracles.
Snoskred* May 22, 2015 at 10:14 pm I go to a medical practice where, in the 5-10 minutes I have to sit in the waiting room, I witness the present front desk person being micromanaged by the practice manager, and it is that 5-10 minutes that tells me why there is a new desk person every time I go there. Every single thing is micromanaged, to the point that the poor girl is on the phone trying to speak to someone and the practice manager is talking non stop telling her what to ask, what to say next, and what to do. I don’t even know why she has a front desk person. She might as well do the job herself and save herself all that time of constantly riding the front desk person like she is an out of control stallion heading towards doing the wrong thing.. :)
AVP* May 22, 2015 at 11:42 pm I’m replying late to this, but I work in a similar environment and both do this to other people and have it done to me often. I stopped being offended by it because I realized it’s not about me – the people around me are good at their jobs because they have a certain level of anxiety and extreme orientation towards details, and often they’re not micromanaging because of you. It’s a reflection on either something they’ve messed up in the past, or something someone else messed up once before you were in the job and now they have a bee in their bonnet about it. And now I’ve been in my job long enough to have seen things go horribly awry because my otherwise-stellar coworker forgot to check that a fedex package was delivered or ordered the wrong salad for a client or something equally mundane (or, um, did that myself) that I have a thing about them…. Anyway, advice is to remember it’s probably not about you and try not to take it personally.
Not So NewReader* May 23, 2015 at 2:30 pm Really good advice and very important to keep at the forefront of your thinking each day. OP, you could find that you work into this and get use to it because of additional context. For example you could find that the boss basically is a super boss and you decide you are willing to over-look the constant double checking. One boss I was with for a couple of years and Boss still double-checked me, but it was a lot less in than in the beginning. And there were 100 other things that she did right. I had no problem letting her double checks blow by me. I could clearly see it was just her personality and had nothing to do with me.
Nyla237* May 22, 2015 at 11:20 am I work in IT and our department manager is currently going through a review of all of our job descriptions and pay scales because he found out so many of us have capped out at the top of the current pay grade we’re in or are very close to doing so. We have a department were the average tenure is currently 10 years with the organization. He’s asked for input from everyone since it’s been quite a few years since any of this was reviewed. My question is what sites can I look at for pay scale information and generic job descriptions that would be reasonably accurate? Is payscale.com good?
Stephen King's Constant Reader* May 22, 2015 at 12:52 pm In my experience, it’s been a smorgasbord of websites and speaking to people in the industry, and of course it also depends on where you live because that’s a big part of it. Salary.com has been good for me and so has Glassdoor. I’ve never used payscale.com so I can’t really say. Again, though, I wouldn’t only rely on websites. I kind of start off just Googling my position and location and a lot of times, a pretty succinct range emerges that I can start with.
Joey* May 22, 2015 at 3:46 pm I hate to say it but after 10 years your value to the company isn’t going to increase much, if at all beyond what it is, unless you take on more responsibility. Most org’s have this comp philosophy. Really the only thing you can do is try to look at what comparable jobs at comparable companies in the locations that compete for those folks. In other words you’d be looking at to compare and align salaries that will guard against folks leaving for competitors.
Overthinking Anon* May 22, 2015 at 11:21 am After spending the weekend telling myself “Nope nope nope nope nope” (I had to review a hilarious Sesame St. video on YouTube to recall the Yip yip characters), I got a call midweek asking for my references! I think I’m pretty likely to get an offer that I could enthusiastically accept. This isn’t just a very good job for me but a chance to move back home, which I’ve always wanted. Deep breaths! Thanks for all the nudges here to apply, to let it go, etc.
Mimmy* May 22, 2015 at 11:59 am Thank you for the Sesame Street reference – ahhh, childhood memories! :) My husband reminded me of those martians a few years ago.
Foxtrot* May 22, 2015 at 11:21 am I’m in college and starting to look at fall internships, some of which have an application deadline at the end of next week. My question is how do I handle my summer internship when I have just one week of experience and can’t really put any accomplishments on my resume? Should I just put dates on my resume? Expected duties? Or leave it off entirely? I feel like I should show that I’m doing something over the summer and not just goofing off. Unfortunately, I’m in engineering where cover letters aren’t a big thing, so I can’t address it there. We still do a lot of career fair hiring and the online applications are fill-in-the-blanks.
GOG11* May 22, 2015 at 11:31 am Could you put the organization, that it’s an internship, starting date-present, and a brief description of what you anticipate you’ll be doing or that you’ll be interning in a W department that does X, Y, and Z until “end date”?
Future Analyst* May 22, 2015 at 11:46 am Include your summer internship. It’s completely reasonable that you include it even though you’ve only been there a week, they likely have many applicants who are doing the same. List start date to current, or expected end-date, and include expected duties. (Hopefully the place where you’re currently interning has given you an outline of what you can expect to work on/learn there.) Keep in mind that they may not interview for a couple of weeks, or even months, so you should have some time work on what you’ll discuss in your interview.
Spiky Plant* May 22, 2015 at 12:00 pm I would say included, with a note about expected duties based on the description.
CarrieT* May 22, 2015 at 11:22 am What is your personal catchphrase for self-motivation at work, when you just don’t feel like doing something but know you need to? Or when you want to boost your own confidence? What do you say to yourself to pump yourself up?
Megalizabeth* May 22, 2015 at 11:25 am “Just do it!” (borrowing from Nike) “You’re the star of your own movie, not the sidekick.” “Just keep swimming, just keep swimming….”
Meg Murry* May 22, 2015 at 12:57 pm +1 to “just keep swimming” I may or may not have muttered that under my breath approximately 1000 times in a row when doing a tedious task to keep myself from screaming. Ingrid Michaelson’s line “All I can do is keep breathing” in repeat on my head helps too. I’ve also been known to tell myself to “suck it up, Buttercup” and setting outlook calendar alerts that say “Are you doing hated task yet? Go do it! Now!” I also sometimes remind myself of the summer I spent working in a factory, and my cousin who worked in at a stamping machine at that factory saying “please don’t cut my hand off” CUH-CHUNK “please don’t cut my hand off” CUH-CHUNK approximately 1000 times a day – at least I’m not actually risking limbs anymore.
Isben Takes Tea* May 22, 2015 at 11:29 am “If they didn’t think you could do it, they wouldn’t have hired you.”
Dang* May 22, 2015 at 11:34 am I’m a self-briber. “If you do it NOW, you can have a cup of coffee in 15 minutes.” Stupid things like that. But for some reason it works. I’m a pretty negative thinker, and I’ve been consciously been trying to at the very least think more neutrally (sometimes the normal “pump yourself up” things sound so ridiculous in my head that it just feels completely fake). So I’ll often catch myself going down the road I don’t want to god down, and then I’ll think something like, “self, it’s not that bad! remember this good thing that happened yesterday? that wouldn’t have happened if you totally sucked as an employee and human being.”
HeyNonnyNonny* May 22, 2015 at 11:38 am “Not my chair, not my problem” …I sometimes have problems letting go of things that really don’t matter and that I can’t solve.
Jennifer* May 22, 2015 at 11:47 am “I have to do whatever they want me to do, and I will get in whopping trouble if I don’t.”
A Definite Beta Guy* May 22, 2015 at 11:49 am “All fight, no quit.” “You’re not being the person Mr. Rogers knows you can be.”
Maxwell Edison* May 22, 2015 at 11:56 am When I was at ToxicJob, it was “Conceal it, don’t feel it.” Nowadays, it’s “Thank God I’m not at ToxicJob any more.”
Spiky Plant* May 22, 2015 at 12:02 pm I’m competitive, so it’s usually something like “The best people eat this task for breakfast” or “You can’t be the best if you’re can’t get off your ass and do this.” Or even “you can’t get that amazing new job unless you have a killer reputation here.”
CarrieT* May 22, 2015 at 12:24 pm I like these – sometimes you need to give yourself a swift kick in the pants!
ThursdaysGeek* May 22, 2015 at 12:11 pm I’m working for God, not just this company — am I representing him well? (And, I’d better get back to work.)
I live to serve* May 22, 2015 at 10:17 pm I can do anything for twelve hours that would appall me if I had to do it for a lifetime.
Editrix* May 22, 2015 at 12:47 pm they can call me crazy if i fail/ all the chance that i need/ is one-in-a-million/ That they can call me brilliant/ if i succeed (lyrics to Swandive by Ani di Franco)
Felicia* May 22, 2015 at 12:58 pm “I’ve done it before, I can do it again” – not just for work, but for everything.
Revanche* May 22, 2015 at 1:17 pm My absolute favorite saying from a really dismal professional time: “Don’t let nobody steal your joy today!” The job may have sucked but hearing that bucked me up every morning – I wasn’t going to let them take away my pride, dignity, or joy, no matter what came that day.
puddin* May 22, 2015 at 2:08 pm You will feel better once this is done. It is the not doing that is stressing you out, not the task itself.
Kyrielle* May 22, 2015 at 2:19 pm I self-bribe too. Or if it’s a confidence situation, I try to remind myself of similar situations that I have ROCKED in the past. And I totally have a playlist on my phone called “pump it up” and it has nothing to do with exercise. :) I also tend to keep kudos around from past successes to look at, but I’ll need to keep those on my phone for a while, since they’re all from OldJob and I don’t think I need those on display at NewJob. ;) Wrong impression.
Dana* May 22, 2015 at 2:40 pm “If ____ can do it, I can do it” has worked well for me on occasion. I think of someone I know that I would consider myself as successful as or more successful than.
Not So NewReader* May 22, 2015 at 9:10 pm I use bribes and catchy phrases. But sometimes that does not work. Sometimes a task is unusually nasty and I. don’t. wanna. big time. I tell myself that will I appear strong to other people if I just chug through Nasty Task. And this actually works, I have seen people raise an eyebrow, “You got WHAT? all done????!” You can almost see the respect. When nothing else works imagine the silent respect others MAY have for you for pushing yourself onward. People do notice, believe me. So this is not as crazy as it sounds.
Mockingjay* May 22, 2015 at 11:24 am Article on co-founder of LinkedIn, regarding his views on employer/employee relationship (“it’s all lies!”). Interesting points to ponder. http://www.vox.com/2015/5/22/8639717/reid-hoffman-the-alliance
Jennifer* May 22, 2015 at 11:59 am “We’re just like a family!” Sort of true, except if your family is kind of shitty and can boot out family members forever at a moment’s notice.
Mockingjay* May 22, 2015 at 12:17 pm Yeah, my company is all about #1. They have a hard time understanding why we’re not closer. 1. I already have a family. 2. Corporate office is in another state. The only way we can be closer is to convert the conference rooms to Star Trek transporter rooms.
Not So NewReader* May 22, 2015 at 9:18 pm Well, at least he admits that companies lie. Employees have to say things like “I will work here for my next three lifetimes” because companies hold the cards.
Liza* May 22, 2015 at 11:24 am I was browsing through old posts and found one where a commenter imagined an AskAManager Magic 8-Ball. What answers do you think it would give? I’m thinking one answer on the AAM 8-Ball would be “Yes, it’s legal.” What else do you think it would have?
Ann Furthermore* May 22, 2015 at 11:31 am Have you spoken to this person directly about their behavior?
Helka* May 22, 2015 at 11:46 am “Try talking to your coworker first.” “This is for your manager, not HR.”
GigglyPuff* May 22, 2015 at 11:51 am Get out now ie: is this really somewhere where you want to continue to work
TheExchequer* May 22, 2015 at 11:53 am “Chocolate Teapots is a great industry!” “Black magic is one of many occupational hazards.” “Mentally move on.” “Revise your resume.” “Revise your cover letter.” “You don’t have a job offer until you have a job offer.”
Kelly L.* May 22, 2015 at 11:59 am You also need a “Nope, that’s actually not legal!” And a “Only in California.”
GOG11* May 22, 2015 at 12:44 pm A really adorable cat photo. Breaks up the tension between “This person sucks and isn’t going to change” and “Get out now.”
Development professional* May 22, 2015 at 12:54 pm “There are rare exceptions to this, but you’re probably not one of them.”
Snargulfuss* May 22, 2015 at 2:42 pm Me too! I’d put it on my desk and then, in an open Friday forum, we could have another one of those “post a photo of your desk” threads (I vaguely remember that from a thread a few years back).
Liza* May 22, 2015 at 1:58 pm I am loving seeing other people’s suggestions for an 8-Ball, thank you!
Carrie in Scotland* May 22, 2015 at 3:04 pm I’ll go with “Ack, don’t do that!” (but I think we could incorporate some commenter’s in there too, so we could have Elizabeth West sharpening her skates and things like that)
Elizabeth West* May 22, 2015 at 6:10 pm This is something I do in my chat room–one of our people drew a picture of us and actually drew me with the skates as big ninja weapons, ha ha ha!
AdAgencyChick* May 22, 2015 at 11:25 am I’ve been waiting for this! I would love to hear stories from people who’ve made a career change, whether changing to a similar job function in a different field, a different job in the same field, or both a different job and a different field all at once. How did you get the new place to give you a chance? Did you have golden handcuffs to break out of, and if so, how did you handle that transition? I’m in need of a little inspiration today!
Vanishing Girl* May 22, 2015 at 11:49 am I am working on that right now with my newish group. A big thing for me is to prove myself valuable to the group as a teammate who wants to improve things for the team, not just myself. I got some good advice to look around the dept. and make a list of things that need to be done that aren’t being done. Then look at those and take action: some smaller things that relate directly to my current role I can do without asking my supervisor. Others I can work with my supervisor to see if it’s a good thing to tackle. (Note: my supervisor is reasonable and welcomes ideas.) This is true of my last position here (new industry, new job). I ended up providing thorough and clear documentation for a complicated technical process that no one else wanted to do. That got me respect from my team and good feedback from supervisors in that department and eventually this position. Now to repeat the process with something different. How can you show you are valuable to the entire team? Is there something you can do well that needs to be done?
Laurel Gray* May 22, 2015 at 11:58 am Came to post/ask similar so I’ll park my camper right here for today!
RollaRoaster* May 22, 2015 at 1:59 pm *Passes the marshmallows and weenies* and waits to hear more successful tales of the mythical career change ;-)
Not Today Satan* May 22, 2015 at 12:43 pm I just made an awesome career change! Basically a reversal (working for the bad guys and now helping the little guys). I volunteered at a similar agency before, and I think that helped prove how truly into this field I am.
MaryMary* May 22, 2015 at 12:52 pm Luck? I moved to a different job within the same field, the equivalent of going from chocolate teapots to strawberry teapots. There’s actually a good amount of crossover and applicable skills, but there are enough applicants with years of experience in strawberry teapots that no one really looks at people with experience in chocolate teapots. I applied for a position that only specified that they wanted someone to work with teapots, and then the hiring manager took a liking to the idea that I could bring a fresh perspective. I sold myself to everyone else from there. But if it had been a different hiring manager (or, after working with him, if my resume had arrived on a different day when he was in a different mood), they would tossed my resume because I didn’t have experience with strawberry teapots. As for the golden handcuffs, I had come to the decision that if OldJob doubled my salary, I would still be just as miserable. Then I looked at my finances to figure out what I could give up and what I really didn’t need, and prepared myself to move to a smaller place or eat a lot of beans if it came to that. But Lady Luck smiled on me again, and I ended up matching my previous salary.
abby* May 22, 2015 at 4:38 pm I think the “fresh perspective” I bring to my new role helps, as well. I switched from managing programs and projects to managing a business function that affects the entire organization. I know how it is on the other side and think that perspective helps me work better with people from the programmatic department.
limenotapple* May 22, 2015 at 1:18 pm I switched fields in my mid-30s. The hardest part for me was starting from the bottom. In order to switch, I gave up pay and the respect of people in my old field, and had to prove myself all over again. Sometimes it was discouraging to be at the bottom, and sometimes I had imposter syndrome. However, if you know that you want to make the change, it is worth it (It was for me!). It didn’t take long to climb upwards and make a name for myself. I think it’s important to have realistic goals, for example, that unless it is a related field, I probably won’t come in at a high salary, etc. I also engaged in a lot of positive self-talk and attended a lot of networking events and social events with people in my field. Once I felt more comfortable socially and was connected, everything became easier.
abby* May 22, 2015 at 4:41 pm I was in my mid 40s when I made my second change and started as an administrative assistant. That was very, very hard for me. Especially when I could see how the people I was working for were doing so many things so very, very wrong. It was frustrating to be in a position where I knew I could fix things, but my input was not welcome because of my position. Thankfully, that is changed now.
Gandalf the Nude* May 22, 2015 at 1:39 pm I don’t know if I’d call it a career change since I haven’t really established a career yet, but my first few jobs were admin assistant positions, and last year I got a temp-perm job as an HR assistant. So, same principles, very different concepts, but it was something I’d wanted to learn since I was eyeing office manager as a potential career path. I was referred by the recruiting agency I was working with at the time, and the hiring manager liked my technical skills and personality. It helped, too, that I was cool with a 3 month stay, which would make it easy to part ways if it turned out HR wasn’t for me. Also, he was just a really good guy and was excited about teaching someone who was early in her career and eager to learn, which was awesome for me because it meant I’d have someone to show me the ropes and not just throw me to the wolves. Unfortunately, I ended up fending for myself anyway (and here’s where I out myself as a former LW) since he was diagnosed with cancer and died shortly after I started. So, I learned the field on my own pretty quickly as a matter of necessity just to keep the department running until my new boss was hired 3 months later. On the one hand, it was super stressful, especially since I was still on the recruiter’s payroll and wasn’t accumulating benefits or anything like that, and I was constantly worried that I’d fowl up payroll or something and get the company in trouble. There was a lot of deep breathes, bottles of wine, and tears behind closed office doors (the tears and breaths–the wine was off the clock!). On the other hand, though, I’ve done really well, thrived even, and it’s been super satisfying to know that, despite the circumstances, I came out ahead in the end. It’s one of the hardest things I’ve done work-wise, but I’m much better for it!
Lalaith* May 22, 2015 at 2:34 pm This may not be useful for everyone, but I switched into a technical field, and my employer really only cared about whether I had the necessary skills (and it was an entry-level job). I did a lot of learning on my own time, and managed to pick up some freelance work to prove myself before being able to land a full-time job. No golden handcuffs, though – I’m actually afraid of that now, because I think I need to move on soon and I think I may be overpaid for what I currently do :-/
afiendishthingy* May 22, 2015 at 2:52 pm I’ve talked about this here a number of times before mostly as it relates to my impostor syndrome. I think two big factors sealed the deal when I got hired last year for my current position – I hold a very in demand professional certification, and I’m bilingual, and the combination is pretty uncommon here. However I just completed the certification last year, and my previous experience is in the same field but a different setting and didn’t come with nearly so much responsibility. I’ve really been MUCH harder on myself during the transition than my employers have; I had a sit down with my supervisor last week in which she said “You have the skills, but you put your weaknesses up on a pedestal” – which I knew, but very nice to hear from a supervisor. So my difficulty has really been much more about me giving MYSELF a chance to learn and grow and make mistakes. Is your question related to a position you already have, or more about interviewing? Hopefully you have a supervisor or mentor that you can be frank with – “This is a big shift for me, I’m confident I can be great at this with time. What can we do to make sure I get the guidance I need to grow as a professional?” or something. Or if it’s something you’re interviewing for, ask in the interview about their training process, because you’re committed being a great employee but may need more guidance at the outset to fill in the gaps. Also be very ready to show how your past experience may transfer or give a helpful other-side perspective, but admit when you don’t know something.
LQ* May 22, 2015 at 4:01 pm I lost a job at a TINY place and knew I wanted to go some place bigger. I got a job I was great at, but hated, but while in that job I was excessively good and worked very hard to make offers, grabs, and shows of the other things I could do. It was about a year in the job I hated (and I was interviewing elsewhere the entire time looking for something good but different). The same company recognized my aptitude for things other than that job I hated (and while I was very positive about the work and the opportunity, I did kind of make it clear that it wasn’t the best fit for me personally) and gave me a shot. I put a ton of effort into it and have managed to make a pretty big shift. It was more about sort of digging a crowbar in and grabbing everything I could and making sure that they saw while I was good at the other stuff I was AMAZING at the stuff I wanted to do and look doesn’t it do so much more for the company to have me make teapot making machines rather than make teapots. Basically I used to melt the chocolate and occasionally dabble in smoothing the handles on them, I’m now making teapot making machines. It was a several step process to get here but a lot of those steps were within the same company.
abby* May 22, 2015 at 4:35 pm Haven’t read the other replies yet. I’ve made two big transitions in my career. First one was to a completely different industry but a related role. Second one was a completely different industry and a completely different role. Both times, I emphasized transferable skills. I learned as much about the organizations as I could, and spoke about my previous work experience in ways that I thought could relate to the new positions. Unfortunately at the time, both times I had to start at fairly entry-level positions, but moved up very rapidly. Once in the companies, I looked for things that needed to be done and did them, in addition to my formal job duties, which I think contributed to my rapid rise. The first transition was by choice and it was, honestly, much easier. There was enough overlap between the two positions and the skills required, and I was a strong enough candidate (several assessment tests and several interviews) that they were willing to take a chance on my lack of experience in the industry. I had a really steep learning curve, though, and for a while I was so confused about some things that I could not even formulate questions. But one day things clicked and I ended up being one of the primary go-to people, plus a primary trainer of both employees and clients on a number of topics. Training was not part of the formal job, just something I did well. The second transition was not by choice. The job mentioned just above came to an end because the governor in my state eliminated the program I had become an expert in. I attempted to transition to related work, but did not have success. Meanwhile, I had been volunteering at a nonprofit that I admired and the volunteer coordinator connected me with a department head that was looking for temporary help. So I started with the organization as an administrative assistant. I’d never done this before; my background is as a consultant analyst and project manager. I am honestly surprised they hired me for this role, because during all the discussions I had, I emphasized that I did not want to be an administrative assistant, but I was willing to do it short-term as a foot-in-the-door and as I continued to look for a “real job”. I was a terrible administrative assistant. It’s a much tougher job than I ever imagined. And, to be honest, I had a really hard time being given direction by those that I felt were my intellectual inferiors. I had to really get over myself. I constantly pushed for different work and made my boss’s life miserable. But I did my job well, fixed a lot of things, and stirred things up enough to force necessary changes that I caught the eye of my present boss. When there was an opening at a MUCH higher level in a different department, I was encourage to apply and got the job. I had no experience in this job, either, but I had a track record here of learning fast, having good judgment, and getting things done. So in my experience, I would say: Prepare to begin at a lower level. Be awesome at whatever they give you. Have a good attitude no matter what (I had to learn this). Look for work beyond your role, show value and ability to learn and transfer your knowledge and skills. Figure out what the organization needs and show how you can help with that. I have been able to carve out a neat niche with my job because of this, and I am super grateful that I am essentially writing my own job description because I can keep up with my stuff and also get to all this other, way more interesting stuff.
CoffeeLover* May 22, 2015 at 11:25 am I’m hoping someone can help with the work etiquette here (and maybe email wording). I went though a multi-round interview half a year ago. I got the job and will be starting in a few months (yay). I feel like closer to starting (or maybe after I start?) I should reach out to the partner I interviewed with, but I’m not really sure how to go about it. I figure a simple email is better than popping into his office. I’m also not really sure how to “remind” him of me. Should I thank him for giving me the job? I tried writing something just now, but it was so awkward. I’m hoping someone more eloquent can give me some guidance. Oh, and I’m not sure if this is relevant, but I’ll be doing project based work so I may or may not end up working under him (chances are I won’t given the number of partners/projects). (Also, I know Alison posted a similar question on May 12, but the situation feels different enough for me given this man interviewed me and hypothetically knows I’ll be starting to work soon.)
Dang* May 22, 2015 at 11:38 am How long ago did you get/agree to the offer? I see nothing wrong with a quick email thanking him for the opportunity and telling him that you’re really excited to get started.
CoffeeLover* May 22, 2015 at 11:53 am Between the time I got the offer and the time I start it will be 10months. I’m struggling most with the opening. “Hi Bob, I enjoyed meeting you last September during the interview.” or “We met last September during the interview for X position” I don’t know… it sounds weird to me.
ace* May 22, 2015 at 11:55 am If it’s anticipated that you’re going to be working with him, he’ll probably know when you’re starting. If you start work and don’t have any projects with him immediately — and don’t come across him in the hallway or at a lunch or anything — I might shoot an email from your work email address during your first week saying, “Dear Partner, I wanted to reach out to let you know I started earlier this week. I hope you’re well and [that case we talked about is progressing nicely/etc. if you can] and I look forward to working with you soon.” Don’t thank him for “giving you the job.” Don’t email him from your personal email address.
fposte* May 22, 2015 at 1:30 pm Can you clarify what your goal is here? Maybe that’s why you’re having trouble figuring out what to do–you’re not sure of what you’re trying to accomplish. That being said, I like ace’s idea, and if your goal is a nice loop-closing courtesy, a post-hiring email would work perfectly.
CoffeeLover* May 22, 2015 at 2:52 pm It’s mostly “close the loop” with a side of “develop internal network.” From what I understand, having a good internal network can really influence the kind of projects you get in this position (improve the chances of you getting on the project you want to get on). I like ace’s suggestion too. I might wait until I’m done the two week training (which is in a different city), and after I get my first project so I can give a more substantial update (and will know if I will be working under him at the start).
Florida* May 22, 2015 at 4:27 pm I would wait until you have a feel for the place, then you can email and say, Thanks for interviewing and hiring me. I can already tell that this is a good place for me. Maybe point out some specific things about the workplace or culture that you like.
infj* May 22, 2015 at 11:26 am Should I be annoyed by this? I applied to a job listed on a company’s website. They called me for an interview (the very next day) and were very specific about the times/dates. About halfway through the interview it was revealed that there was no job, they were just looking to see who was out there for future reference. Now, it is a fast growing company but STILL. Does this feel…..thoughtless (disingenuous?) on their part? Had it been framed in this manner, I would have been more than happy to meet with the guy but wouldn’t have screwed up my schedule for the week to make it happen.
Dang* May 22, 2015 at 11:40 am Disingenuous, thoughtless, yes. Uncommon, no. I’m actually surprised that they admitted to this and I’m sorry you had to mess with your schedule for this.
KJR* May 22, 2015 at 11:47 am As someone who does the hiring for my company, I disagree with this approach too. Sure, it may benefit the employer down the road, but I consider it disrespectful of job seekers’ time. Plus, it puts unrealistic expectations out there, something job seekers do not need. I once had a consultant recommend that we do this, to “keep the pipeline full.” Obviously I passed on that suggestion.
Natalie* May 22, 2015 at 1:25 pm Right, because the pipeline is somehow in danger of emptying. Have these people been paying attention to the economy?
Nanc* May 22, 2015 at 11:49 am Yep, thoughtless, nay let’s call in downright rude. When they post the “real” job, I’d be wary of applying.
Anx* May 22, 2015 at 12:53 pm Beyond rude. Many job seekers aren’t exactly flush with cash. Every afternoon off, every venture on public transit/on in a car, every hair cut or new outfit costs money. An interview may mean scrimping on groceries or medicine or incurring extra interest delaying a payment.
Agreed* May 22, 2015 at 2:11 pm Seriously! Arranging transportation & the cost of gas/bus/train ticket, transportation time/babysitter if needed, making sure your old work clothes still fit/finding something that does, taking the time to prepare, expending your ink and paper on resumes/internet access or transportation to a library, electricity and consumeables to wash the clothes/iron if needed, a haircut/female with no styling or blowdrying was $15 minimum the last time I checked… Something’s got to give to make room for these things. This could skipping meals or, as indicated above, not buying needed medication. I’m happy to do these things if I stand a chance, but don’t waste my resources just playing around.
infj* May 22, 2015 at 2:22 pm To that point, I bought a new suit just for this interview. A few more interviews came through in the meantime so I would have needed it anyway but I easily put $500 into this specific interview: new suit, 2 full color, bound copies of my portfolio plus an extra early drop off at the babysitter (so I could get dressed without the risk of yogurt-covered toddler hands touching my brand new suit). Even without the suit, it costs me nearly $40 to print a copy of my portfolio. I usually bring one for every interviewer plus an extra. Inevitably someone keeps a copy (fine, expected) or they get smudged up. So I need new ones for almost every interview.
Agreed* May 22, 2015 at 3:13 pm That’s ridiculous! At least you were able to re-use the suit… $40. per copy/per interview- wow. Totally understand why you’d want/need the visuals ready, but that’s crappy. Hopefully that diligence will pay off, though! :-) In my opinion, you are better off not working for someone so utterly disrespectful of interviewees. “Believe what people tell you about themselves”, as the saying goes. Good Luck!
Sunflower* May 22, 2015 at 11:54 am Have you ever applied or looked around on this company’s website before? Sometimes on website’s I’ll see ‘We don’t have any current openings but please submit your resume should something come up/see if you fit’ and I never do it because I figure it just gets dumped in the trash anyway. Maybe they weren’t getting enough submissions so they tried this instead. They probably should have 1. Announced in the initial phone call that there was no job available but they’d be interested in meeting with you and 2. The specificity of dates is crazy. If there’s no open position, why is it so necessary to talk to you ASAP? I’d still be pissed
infj* May 22, 2015 at 12:24 pm This is the first time I’m looking for a job while holding a full time job. Trying to figure out how to discreetly accommodate interviews, phone screens, etc. is tough enough. I don’t need to be tricked into blowing a half day on something that should have been an early morning/after work discussion over coffee. I’m glad I’m not the only one with this expectation and I probably won’t consider reapplying for anything there or entertaining an offer should one come through.
Kyrielle* May 22, 2015 at 2:23 pm Yeah, I am grateful that when I was searching, I only came across one of those and they were *up front* about what it was. I self-screened myself out of it…but was left with a positive impression of the company, because they were clear on what was being done.
Lionness* May 22, 2015 at 1:14 pm That is horrible! It feels very deceptive to advertise a job, call you for an interview and then tell you there was no job and they were just fishing. I’d feel like my valuable time was wasted.
Meg Murry* May 22, 2015 at 1:28 pm It’s possible “for future reference” is code for “we’re about to fire someone who currently holds this job” or “we’re in the running for a huge contract with a new client that would necessitate us to hire a bunch of people really fast” or “we just interviewed 3 internal candidates to move within our company, and one of the 3 will be getting it so we’ll have that opening to fill but we haven’t decided which one yet.” I worked at a company where 75% of the people at the R&D center had the title of “Chemist” so there was often a generic listing for “Chemist” on the website, and they would do 1st round screening interviews off of the people that applied to that, and then call them in for 2nd round interviews as positions opened up due to people leaving or internal shuffling. It’s possible they will call you back for a second interview for a specific position under a specific hiring manager, and I wouldn’t blow that off. But until then, yes, I’d put it in the back of your mind as if nothing is going to come of it, and then be pleasantly suprised if something does go forward.
infj* May 22, 2015 at 3:58 pm That’s an interesting perspective and if it had been presented to me in that way, I would have been receptive.
BRR* May 22, 2015 at 4:23 pm That’s bs. They just wasted your time and money. I would write a review on glassdoor about it. If it was me I would now NOT want to work there after this.
Golden Yeti* May 22, 2015 at 11:26 am I applied for an entry level banking job yesterday. In some ways I’m disappointed it’s come more to that and less to what I want to do or what I could see myself doing in the future. But, my situation is becoming increasingly less about a step up and more about mental health. Even though I don’t know how far along I’ll get in the process, I’m still concerned because this search has taken me so long. Friends have said they did “interim” type jobs and just left them off their resume. But I don’t know if it would be that simple for me–I could go into a job thinking “interim” and end up like now: job searching for years. I wanted my next move to set me on a path for the future. To what extent do you think random jobs can affect a future career? (Also I submitted a question to Alison that I’m curious about, but I’ll give it another week or two to throw it out here.)
CoffeeLover* May 22, 2015 at 12:17 pm I think “interim” jobs come more from a place of necessity, but I would think having something on your resume is better than having a large gap of unemployment. Overall though, I wouldn’t close myself off from different possibilities. A lot of successful and happy professional I speak to ended up going down their career path after getting a job they never thought they would do. Depending on your desired job/career, it might not be a good market for you, and it might be time to look at other opportunities. It could just be the reality of the situation.
Not So NewReader* May 22, 2015 at 9:40 pm This might be more of a philosophical answer that you would want but from what I am seeing I do not believe in randomness so much anymore. I am awed by how many experiences in life and in work come back later on and are totally useful. I think if I could speak to my younger self I would say, “Don’t take it so damn serious. Grab up as many experiences as possible. Roll up your sleeves, dig in and be a little sponge. Soak up anything and everything.” See you are still you. So even in picking a job to tie you over you are going to pick something out of a similar pool as you would a career type job. I hope that sentence make sense- for example: I would never work for a car repair place. This means I will not take a job repairing cars there, nor will I take a job answering phones there. I don’t know that much about cars and I am not interested in learning a ton. I am still me no matter what type of work I pick out. So we tend to pick things out of a similar pool. There tends to be common threads in what we pick. I usually pick something centered around living beings- plants, animals, people. I have a family member who, oddly, picks things centered around paper- banking, teaching, paper crafts. If you think you would like to try banking for a while, then go for it. What you learn there will not be wasted, ever. However, your best bet is to be deliberate with every step you make. Have a goal or a reason in mind. (You want to be running toward something and not running away from something else.)
Sif* May 22, 2015 at 9:59 pm Having a “stop-gap” job at least shows that you’re willing to put yourself out there, and you can always learn transferable skills that you can use elsewhere, and also get some recent references out of it. It may not be ideal, but it’s still better than unemployment.
TotesMaGoats* May 22, 2015 at 11:26 am After resigning on Monday and finally being able to tell my staff on Wednesday, I was able to send the bulk “I’m leaving” emails out today my colleagues. The responses have been so humbling and it’s good to know that I really will be missed. It makes up for all the crap I’ve been through over the past few years.
Maisie* May 22, 2015 at 1:28 pm Are you my old manager? If so, I will be so pleased, because she is the best manager I’ve had. If you are an American currently living in Scotland but soon to be working in England – hi!
TotesMaGoats* May 22, 2015 at 1:37 pm Sorry Maisie, that’s not me. I kind of wish I was living in Scotland though!
Carrie in Scotland* May 22, 2015 at 3:06 pm We are lovely, here! ;) It’s great that underneath all the crap, people really did appreciate you, Totes.
Mimmy* May 22, 2015 at 11:26 am Has anyone ever felt regret when a particular job or career path didn’t work out? This is something I’ve dealt with off and on, and I wonder if it’s part of why I hold myself back. In 2007-2008, I had a part-time job at a nonprofit. My particular job entailed giving information and resources by phone and email plus telephone intakes for a separate program. I really struggled with self-confidence and multi-tasking at this job, and the anxiety was pretty evident to my supervisor and my coworkers. I was eventually laid off after only 10 months there. I know this was years ago and I’ve had other awesome opportunities since then, but I still can’t help regretting having let my anxiety get the better of me and not allowing myself to grow in the position. Furthermore, this nonprofit is one of those that isn’t *just* direct services–it had every function you might find in a major nonprofit: public education, professional development (of those who work with the population this agency serves), fundraising, advocacy, resource library….you name it. I just feel like had I just relaxed, I could have had growth opportunities, either in the position I was in–I’m a huge “resource” junkie, and probably would’ve enjoyed manning the resource library or keeping the database up to date–or perhaps in one of the other areas. I definitely enjoy what I do now with school (except for my current class….) and volunteer councils, but I always go back to the “what ifs”.
Dang* May 22, 2015 at 11:44 am Sure, all the time. But I’ve found that the “what ifs” don’t serve an actual purpose other than making me more anxious and insecure. So I think your best bet is to let yourself off the hook. You’re doing something you enjoy, and that can be Enough.
Ali* May 22, 2015 at 12:21 pm I am dealing with this right now. For the longest time, I wanted to work for a pro sports team and assumed I could easily find even a basic low-level job in the industry, like working game nights or selling tickets. I couldn’t even find those. The reality was that, unless you intern and volunteer for a long time in college and make the right connections, it’s really hard to get in the door. Which I didn’t know was so crucial for success. Last year, I even went to a seasonal hiring fair for the local minor league baseball team and did not get a job. It upset me that I couldn’t do what so many other employees seemed to do easily, but it helped me realize it was time to abandon pursuit of that goal. I’m now looking into other things that could make me just as happy, even working on the event/venue side of sports rather than being with a team. However, I still sometimes envy team employees who love their jobs and wish I could be in a cool environment. I wish I had known what it took to get into the industry and made the right moves during school. But for me, knowing when it was time to let go has helped a lot.
Dana* May 22, 2015 at 2:59 pm “I wish I had known what it took to get into the industry and made the right moves during school.” THIS. Without writing my life history here, I’ll just say that I can fully appreciate this. I have days where I absolutely want to go back ten years in time and just re-do everything…or cry (and sometimes I do)…but I also have days where I feel like I can still change the world. I try to start each day being positive and hope for the best.
MsM* May 22, 2015 at 2:10 pm The thing is, though, if you’d been good at the intake work, they probably would have wanted to keep you growing along the intake work path instead of letting you transition into something that would have been a better fit for you. And there’s no rule that you couldn’t apply for one of those openings as an external candidate, show off all the great experience you’ve gotten since you left them, and let them know how much you’d love to contribute to their mission in a role that utilizes your strengths. So I think the way things worked out was for the best, even if it doesn’t feel that way.
goneanon* May 22, 2015 at 3:01 pm Not to sound to hippy-dippy, but it sounds like it just wasn’t the right time for you and that job. Maybe if it had come your way now, it would be different, but you probably still learned a lot from the experience even if you aren’t happy with how it happened. Also in 2008, I resigned from a position I never should have taken after about 4 weeks. I was completely unprepared for the job, I had little to no guidance from higher ups, it was in a foreign country, and oh yeah, I was having a MAJOR flare up of anxiety and depressive symptoms for which at that point I’d never sought treatment. Yeah, I still feel weird and uncomfortable thinking about it, but I also learned about going into jobs with my eyes open and not taking on more than I could handle. It still plays a role in getting me where I am today, which is not a bad place. The what ifs are tempting, I know. But you’re ok now, and maybe another opportunity will come along and you’re a different person than you were, so it’ll go differently.
Cristina in England* May 22, 2015 at 5:23 pm It seems like maybe your anxiety then, and you blaming yourself now are related? I mean, like your anxiety is still present, just manifesting differently? I sometimes escape into whatifs when I am unhappy or anxious about something in my life, but I am trying to train myself into thankgoodnessthats instead. For example, when I am whatiffing about not knowing what I want out of my career, I snap myself out of it by saying “well thank goodness that I have this freelance job with this great client right now”. It helps me break out of that negative thought pattern in the moment.
Cath in Canada* May 22, 2015 at 6:10 pm I sometimes still wish I’d applied for vet school, like I’d wanted to do for almost my whole life. I decided against it largely because I’d decided I wanted to do genetics research instead, and I never met a single person who knew that you could actually do both until it was too late.
Not So NewReader* May 22, 2015 at 9:57 pm Sometimes when we lose something that grief over that loss remains pretty thick until we find the next big thing. It could be that when you land your next big thing that you will gain a new perspective. It could be that you need to keep the resource junkie stuff at the forefront of your thinking because you know that is an environment where you can thrive. Remembering the past pain forces you to remember where you can thrive. Going in the opposite direction maybe privately you feel that you are preventing yourself from growing in some way AGAIN. You might want to look at this one because it’s tricky. Maybe you actually can’t grow right now in all the ways you want because you have to do this other stuff. In other words, maybe additional growth right now is not reasonable yet you are nagging you about it. So if you privately feel like you are preventing yourself from growing now give it the reason-ability test. If your friend told you she had this exact problem would you think she had reasonable expectations of herself or no?
MK8* May 22, 2015 at 11:27 am I’m a recent college grad and I’ve been hired to work for a startup while I do my masters. I’ve signed my contract and I will be starting in August. My soon-to-be boss emailed me yesterday asking me to look over a template he is creating to send to new clients. It only took me 15 minutes so I did it quickly & then he asked if I had any ideas for another template. I want to be a team player & I know working for a startup there is a different mindset (everyone needs to be devoted to the app etc), but I’m also not getting paid for this. He sent me an email asking if I minded if he sent me some mails over the summer & I’m not sure how to respond. Any ideas?
Dang* May 22, 2015 at 11:43 am “I’m happy to discuss doing some work over the summer (if you are… if not, you are completely allowed to say no) but can we discuss how I will be compensated for this? It might change my current employment situation and I’d need to understand how this works first!”
MK8* May 22, 2015 at 11:53 am Do you think it matters that it is a start-up and everyone else has really devoted their lives to the project? I want to be considered a team player and get ahead, plus they have been really accommodating with me so far. I was thinking of saying I had some free time right now but when I go back to my home country for the summer, I might not be able to do as much? Also a friend is getting married in a different country at the end of August and I would like to take 1 or 2 days off then (she decided on the date after I already signed my contract). Do you think I could somehow leverage that time off in exchange for doing small work over the summer?
Natalie* May 22, 2015 at 12:50 pm When you start a new company, or invest in a start up, you may work without a paycheck because you have an equity stake. In theory, your unpaid labor will be returned to you in the future when the company is profitable and you can sell it, borrow against it, or withdraw from it. Personally, as an employee I draw the line at unpaid work. I’ve never actually known anyone to benefit from it, except in the way you benefit when you enter a raffle and win a big pile of garbage. The reputation you build is as someone to take advantage of, and the theoretical job security ends up being either as a volunteer or someone significantly underpaid. And for me, personally, if my new job was the sort of place that expected me to prove my devotion to their mission by volunteering for the company, I would want to know that as soon as possible so I could find other employment and break the contract. I’m sure there are some people who have had other experiences, that’s just my two cents.
E* May 26, 2015 at 9:21 am Explain that your time between now and your start date is very limited. What assistance are you willing to offer? Reviewing a template in 15 minutes each week? Or multiple emails each week?
steve g* May 22, 2015 at 2:02 pm I do not agree….he manager probably thinks he’s doing you a favor (and I think they are) by giving you a chance to get involved and to give feedback (which usually isn’t asked of people just out of school), so I would be happy for the emails and not ask for money – to which they will say “no” and it will make you look very ungrateful for being one of the lucky ones to get a job the week of graduation with built-in time off. I mean, if you made 25/hr….how much would this work even come to? ten dollars? Not worth hurting your image. Also seeing some stuff beforehand will totally help with first day jitters.
Dang* May 22, 2015 at 2:18 pm I think it really depends on how much work he’s sending and what the expectations are. A few emails, 15 minutes here or there, sure. But it’s easy to see how that could slide into a few hours here or there, in which case it’s not fair to not compensate, especially if it is enough that the OP has to rearrange their schedule/not work a summer job/whatever. So I think it all depends on the situation, but maybe the first step is to ask how much is “some mail.”
Frances* May 22, 2015 at 12:29 pm I would also files this away as a potential red flag – Will this employer respect the time you need for your grad school work? He’s signalling that he might not. Of course, no guarantees – It could be that he completely ends up respecting your class/dissertation time. But I would be wary.
Thinking out loud* May 22, 2015 at 12:32 pm “I don’t have the opportunity to work full-time until August, but I’d love to help out on a part-time basis with projects like this in the interim. Is short-term contract work an option here?”
Snargulfuss* May 22, 2015 at 2:51 pm Read the comments to yesterday’s question about the guy who is working for a start-up. They’re notorious for expecting people to do free work . I’m not saying that your company is like that, but you need to get comfortable with setting boundaries.
Cristina in England* May 22, 2015 at 5:30 pm I tend to be pretty generous with this type of thing when I can, but I would pay attention to your own intuition as it goes along about whether he’s trying to take advantage. Maybe say something initially like you would be happy if this guy sent you a few emails over the summer but that you will be wrapping up a summer job/travelling in Europe/working on your Masters full time/whatever else you can think of that is even a little true so you will not be able to do anything complex or time-consuming. This will set the expectation that you’re not on call and have higher priorities until you actually start work but are willing to get a tiny head start and contribute.
Benedicta* May 22, 2015 at 11:27 am I’m one of the final two candidates for a senior position that the hiring manager wanted to have accepted by Wednesday May 27. The hiring manager called all of my references on Tuesday. On Wednesday, one who had missed his call returned and found that he was on vacation through Monday (Memorial Day). That means, if he hasn’t offered yet, he will offer on Tuesday for acceptance on Wednesday– practically no time to negotiate. What’s more likely: that he already offered the position to the other guy; that he will offer on Tuesday for acceptance on Wednesday; or that he is pushing back his timeline, despite wanting to make an announcement to his Board?
The Other Dawn* May 22, 2015 at 11:41 am I would say pushing back his timeline. Things always take longer than anticipated, in my experience.
ElCee* May 22, 2015 at 11:28 am Internal hiring Q: I was interviewed first for a position in another division of my agency, but close enough that we often work together and I already knew the hiring manager. They still have a handful of external candidates to interview. How much of an edge, if any, might I have on external people? It’s a jump up from my current position (think associate program officer -> program officer) but I have a ton of institutional and specific subject matter knowledge by dint of my current position.
Thinking out loud* May 22, 2015 at 12:34 pm If that hiring manager knows you and likes/respects you, I think you have some edge. That said, an external candidate may come up who’s a great fit for a variety of reasons, so don’t get too excited – I’d still assume that you don’t have the job until you do.
Revanche* May 22, 2015 at 1:30 pm IME: Depends on how well you prepared. I’ve had internal candidates who literally told me they assumed they’d get the position and were only going through the motions of the interview and lose the job against external candidates who actually took it seriously. When we had internal candidates actually show up for the interview like a candidate, they’ve knocked my socks off with great ideas and were successful hires.
Seven Day Weekend* May 22, 2015 at 11:28 am I’m the manager of a department. I have a senior person, “Joanne,” who has been here for several years. “Alex” has been here the same length of time. The two others, “Sue” and “Marcy,” and I have been here less than a year. So, five people including me. So, yesterday my boss and I were talking about managing people and how it’s great when people do what they’re supposed to do, but it sucks when people don’t. Wouldn’t you know –Alex comes to me yesterday late afternoon and explains that she feels Sue isn’t as productive as she should be, either due to too much time on her cell phone (posting selfies on Instagram, surfing Twitter and FB, etc.) or taking way too much time to clear items that are assigned to her. Alex asked if I had assigned any work to Sue; I hadn’t. She said that she and Joanne didn’t either, since Marcy was on vacation and Sue would be doing Marcy’s work also. So, Sue was working on only one task the whole week. Alex decided to run a report that gives a rough idea as to Sue’s productivity and it showed that Sue is taking way too long to clear the items she’s supposed to clear. Basically, it boils down to either wasting a ton of time, or just diving way too deep on each item. Either way, I’m told it’s causing Alex’s and Joanne’s workloads to get backed up since Sue is no longer asking if they need some help. Alex then told me that Sue called her on her day off and was asking her work questions. Apparently they were questions that could have been asked of me or Joanne; there was no reason to call Alex. In addition, the questions point to Sue not trusting her own judgment. I know that comes with time, but in this case she should be asking less of these questions. I’ve got a few issues here, in my opinion: 1) I feel that, while Alex discussed this with Joanne, the senior person, Joanne should have been the one to come to me. Not only because she’s senior to them, but because she has to maturity and experience to make certain judgments based on the information she’s getting; 2) Alex took it a little too far in running a report to figure out how much time Sue is possibly wasting. I feel like she’s overstepping a bit; 3) people calling coworkers on their day off for trivial issues or things that can be dealt with by others; and 4) people spending too much time on their cell phones, and it’s affecting the workload of others. I think #3 is easy to handle. I just need to make it clear that I am someone who values time off and I expect everyone to value others’ time off. Also, if someone is calling a non-exempt person at home, that person needs to be paid for the time spent on work-related issues. That could create unnecessary overtime, which cuts into our budget. #4 is easy, too. Just let them know that checking their email or sending off a text or two is fine when it’s a few minutes here and there, web surfing and selfies should be left for lunchtime. I’m thinking of having a quick meeting amongst us all to go over these items, plus a few other “housekeeping” items. Not sure how to handle #1 and #2. I don’t know if I’m overreacting a little at Alex’s involvement, since this does affect her, too, not just Joanne. To give you some background, Alex is young and is very aggressive in her desire to move up and learn more; she’s basically a rock star and she’s awesome. Joanne is older and more experienced, but I think while she can crack the whip, she seems to be kind of in her own world when she’s working, so she didn’t notice that Sue wasn’t working as quickly as she should. One of the things I will make it a point to do is to check in with the group a few times a day. I’m really bad with just being off on my own, doing what I need to do, and just assuming everything is hunky dory; I’ve struggled with this a lot in the past. At Old Old Job I was in an office and my people were right outside my office so it was easy to be in the loop. All I had to do was yell out the door or keep an ear cocked. Here, I’m in an office that’s down the hall from the team; it’s so easy to just do my work and not mingle. Any advice for any of this?
Christy* May 22, 2015 at 11:41 am It seems to me like you need to be more directly involved with everyone. If you ask me, you should have a sense that Sue is unproductive without another employee having to run a report on her.
The Cosmic Avenger* May 22, 2015 at 11:56 am Now, without knowing your industry it’s hard to say, but the things that stick out to me are 1) people are waiting for Sue to ask for work, and 2) no one noticed that she is not productive until Alex ran the report. It would seem in the jobs that I’ve been in that you or Joanne should be monitoring Sue’s workload and/or assigning her tasks as you need them done. I would also expect one of you to be running these reports periodically to check on productivity if you don’t actively follow workloads. That way you would have known that her productivity was unacceptably low sooner. (That is, assuming you don’t have a ticketing/job tracking system like ZenDesk.) Are there reasons that those things can’t or shouldn’t be done, or are they just “not expected” or not common?
Seven Day Weekend* May 22, 2015 at 12:27 pm The system we use for said tasks doesn’t have a great reporting system – there’s no such thing, really, as a “productivity report.” We’ve spent the last 6 months (the amount of time I’ve been there) figuring out how to use this system to its capabilities, so we haven’t tried to do any productivity monitoring yet; it’s one of the many things on the to-do list and it’s near the bottom. We’ve also had a huge backlog of work to catch up on since it was a two-person department and is now five people.
Isben Takes Tea* May 22, 2015 at 11:58 am The first thing I would do is verify, verify, verify! There have been several stories here where coworker complaints were false, and you’d be relying on evidence from someone who seems pretty invested in proving their point. It also sounds way off base that one coworker is trying to evaluate another coworker’s effectiveness–that should be the manager’s job. This situation sounds like it’s a giant warning flag that whatever managing strategies you were employing ate not working, but you already seem to recognize that. If checking in several times a day doesn’t work, I suggest having all your reports send you weekly status reports: you can see everyone’s workload and how they’re moving through them. Good luck!
Isben Takes Tea* May 22, 2015 at 12:04 pm And I didn’t mean that to be condescending–“already seem to recognize” was poorly phrased. You identified a problematic situation and are getting advice, which is what all of us wish our managers would do!
Seven Day Weekend* May 22, 2015 at 12:40 pm I know what you mean and it didn’t seem condescending at all. Yes, that is what annoyed me, I think, that she spent her valuable time on running a report to see what Sue’s doing. I think it comes from the fact that it was a two-person department before the rest of us arrived. They were absolutely drowning before we got here. They were working very long days, couldn’t keep up with the flow, crying at their desks daily, etc. Finally the company was told by an outside party that they NEED to add more staff. So now when they see someone not being as productive as they could be, it really grates on them. They see it as, “Here we are, working our asses off, while Sue is taking selfies.” And I totally get that; it sucks. Not making excuses, but just explaining why Alex might have take it upon herself to run reports.
The Cosmic Avenger* May 22, 2015 at 1:04 pm Ah. It sounds like Alex is having trouble decompressing now that you actually have sufficient staffing. I still think the more senior people (whether it’s just you, or Joanne, or also Alex) should be doling out assignments to the junior staff. It seems odd to me to wait for them come to you to ask for work, although maybe it depends on the nature of the work and the work culture.
Seven Day Weekend* May 22, 2015 at 1:42 pm A lot of what we do consists of daily, weekly and monthly tasks. There aren’t a lot of “projects” that come along, so there isn’t a lot of extra work to dole out. When people are done with their regular tasks they will ask others if they need help with their work. Sue had been doing exactly that up until the last couple weeks, from what I’m told.
Beezus* May 22, 2015 at 1:24 pm It would grate on me, if I approved those additional people and then walked through to see someone appearing to be unoccupied. I’d assume it was a fluke once, but if it became a repeat thing, I would conclude you didn’t need quite as many people as you added. The wrong person drawing that conclusion could cost you a team spot.
RoseTyler* May 22, 2015 at 12:05 pm Unless Alex reports to Joanne, it was appropriate for Alex to come directly to you. I take from your question that you directly supervise everyone in the situation (i.e. nobody reports directly to Joanne), is that right? I would tell Alex that you appreciate that she came to you to voice a frustration, but next time you’d encourage her to come to you and chat about the issue before taking it upon herself to run a report, as that’s really something that should be left for you to handle as you see fit. You need to be more closely monitoring project flow if two members of the team are swamped and one person is plodding along on one task the entire week. I think it goes beyond checking in with people a few times/day – you need to be monitoring project completion as a whole, not just what individual people are doing. I’d look into online collaboration tools or other methods that will show you the big picture of how work is flowing across your department.
Seven Day Weekend* May 22, 2015 at 12:34 pm Yes, you’re right in that Alex does not directly report to Joanne. They all report to me. In between the time I wrote this and now I’ve talked to both Alex and Joanne – they were in my office for something else – and I told Alex that I’d take it from here and not to worry about it. Joanne admitted that she didn’t realize Sue was doing one thing the whole week. Joanne tends to be very heads-down with her work, since most of it involves research. Sue’s work is very routine (she’s Junior Teapot Analyst), and takes place daily, so it’s not a “project” she’s working on, but I understand what you’re saying. I want to see what our system can provide to us that would give some reliable productivity information.
Meg Murry* May 22, 2015 at 2:02 pm Is anyone telling Sue how long she’s expected to work on the task when giving it to her? I agree with other commenters that waiting for Sue to come say “I’m done with task A, now give me more” isn’t really the best way to dole out work – if I don’t think there is anything pressing going on, I could spin out one task to last a week to really dig deep into the heart of it, or I could bang it out in a less thorough but sufficient way in half a day and move on to the next thing on the to-do list if it is starting to back up. When I was junior like Sue, I worked much better when someone said “here is task A, and I need it by Tuesday at noon, here is task B – it’s quick but I don’t need it until Friday and here is task C that will take a while and I also need by Friday”. That way I could work hard on task A, but when I needed a mental break I could switch to Task B or C instead of switching to Facebook, Instagram (or, ahem, AAM).
Seven Day Weekend* May 22, 2015 at 2:08 pm We’ve talked about it as a group in the past (when we were all working on it to catch up), but I will now need to talk more pointedly to her about it since she’s doing the bulk of it. Especially now that we are going to start cross training and have an actual project to work on. Even as a manager, many times I find I work better when I’m given a task and told when it needs to be completed. Sure, I control my own workflow for the most part, but it helps to have my boss give me something that has a hard timeline.
Meg Murry* May 22, 2015 at 3:00 pm Can you also enable Alex to just say to Sue “Hey, I’m really backlogged/swamped/whatever here – when you finish with your current tasks can you please come help me out?” Sue might just need a reminder that just because no one is saying “do this now!” doesn’t mean there isn’t plenty of work to do. Or would you rather this all go through you, and you say that to Sue?
Seven Day Weekend* May 22, 2015 at 3:25 pm She already knows. She and Joanne were doing that for awhile, but I think they’ve been a little lax about that lately. Our work is mostly steady, but we definitely have times of much higher volume. I think it’s a matter of them being more “heads down” lately and me not being over there to “visit” as much as I should. And of Sue not asking for work like she used to.
Xarcady* May 22, 2015 at 12:51 pm I ran a report on a co-worker once, in order to bring an issue up with my manager. I wanted some sort of proof of what Co-worker was doing, so as to avoid the awkward, “Well, it seems like she is doing . . . ” and “I get the feeling that . . . ” Instead, I was able to show my manager the facts of what was going on. So my take on the report is that Alex was just trying to get some facts to back up what she was saying.
Not So NewReader* May 22, 2015 at 10:21 pm Joanne: Does she know you expect her to take some sort of lead? She does not seem to be aware of that. And so far, based on what you say here, she does not seem to have that global overview that a lead would need to have. Alex: As another poster said she probably felt you would not believe her or act on anything she said without some concrete proof. She already knows she can’t go to Joanne with a problem like this. Sue: She needs to have a sit down chat. It looks to me like you have been so focused on going through the learning curve of your new job that your employees have really been struggling. Yep, you do need to spend sometime observing them, but also ask them where their struggles and hassles are. Listen. You might find some surprises. If you have not done this already, let them know what your expectations are. This covers a lot of things such as setting limits on behaviors such as cell usage, what you expect for productivity and what you expect them to do if they need help.
Ask a Manager* Post authorMay 23, 2015 at 1:57 am How exactly are you managing Sue? How are you assigning and monitoring her work, checking in with her, and giving her feedback? How do you know what she’s working on, what she’s completing, and what the quality of that work is? I ask because in addition to everything else you mentioned, this situation is a flag sounds like a flag that you need a better system for managing her; you want this to be the kind of thing that you’ll spot without other employees bringing it to you. (After all, if Alex hadn’t, it could have gone on for a longer time.) I’d take it a signal that you need to more closely manage Sue and maybe create better systems to allow you to do that. I also wouldn’t go the group meeting route for addressing the stuff you said you might address as a group. These are Sue issues; address them directly with Sue.
weekend is here* May 22, 2015 at 11:30 am Does anyone have any “I left corporate America” success stories? I need some inspiration….badly.
Muriel Heslop* May 22, 2015 at 11:37 am I left Corporate America for public education and have never looked back. It’s not everyone’s definition of a success story but it definitely was the right choice for me. Hang in there! There are so many ways for people to make their own career path these days – good luck!
Adam* May 22, 2015 at 11:42 am I can think of a good number of Youtube presenters who did exactly that. Plug for one of my favorite Youtube shows: Nerdy Nummies! A host so sweet she may cause cavities creates nerdy treats in her kitchen. https://www.youtube.com/user/RosannaPansino Some of my favorites: The Doctor Who Ginger Bread House https://www.youtube.com/watch?v=fBtSdurumAE The Game of Thrones Cake: https://www.youtube.com/watch?v=mPY7hZhUHqA I don’t bake really. I just love her stuff.
Maxwell Edison* May 22, 2015 at 12:03 pm I left Corporate ToxicJob back in December and have been full-time freelancing ever since. I couldn’t have done it if I was solo, as I make a fraction of what I used to, but we live off spouse’s income and use mine for occasional big expenses like tuition, taxes, etc. I don’t mind the reduced income because I am so much happier. Over the years my position at Corporate ToxicJob had been morphed into something I hated and was not good at, and I was being targeted for layoffs (I was so paranoid that I might actually be fired that I resigned rather than wait for layoff and severance). Now, I do work that I actually enjoy and that uses my skill set. I have happy clients and repeat customers. My time is more flexible, which is a big plus since my spouse travels a lot now and the kid’s schedule is variable. My mental and physical health has improved and I’ve lost weight. I’ve been able to go off anti-anxiety meds. It gets a bit tight at times, and the spouse and kid don’t always like hearing that “we can’t afford X.” But I am so much happier. I’m still in touch with people at Corporate ToxicJob and things have only gotten nuttier since I left, so no regrets for me on that score.
Lucky* May 22, 2015 at 12:57 pm After a lay-off in 2008 (following a 2001 lay-off at the same company that made her into a contractor/vendor) a friend of my quit corporate recruiting and went to culinary school. Now she runs her own catering company and works as a private chef to several people, including a local-sports-team hero. Her clients love her, she loves her work and she is happier than I have ever seen her.
Zorro* May 22, 2015 at 11:32 am What is the proper etiquette for asking for time to accept a job offer when you are interviewing for multiple jobs, long distance, in several different states? For example, you fly out and interview for a job in the North West, and they offer you a job two days later. But the next week you have an interview in the Midwest and the week after that you have an interview in New England. Both of the future interviews are flying you out at their expense and have already booked the flights. Obviously the North West job wants an answer as soon as possible as they have other candidates waiting. Assuming you wouldn’t turn down the North West job even if it was the only offer you got, should you accept it and turn down the future interviews? ask for two weeks to decide to go on the other interviews? ask for one week and cancel only the New England interview? accept but go on the other interviews knowing you’ll be turning down any offers? Does asking for more time depend on how long you’d be asking for? what if it was three weeks or a month? What is the ideal way to handle this or a similar situation?
ElCee* May 22, 2015 at 12:11 pm Congrats on the offer! If you know that’s the one you want to take, there’s no sense in wasting everyone’s time. I’m not a hiring manager but a candidate asking for a week to think doesn’t seem particularly crazy. One thing to consider is that the other jobs might be able to reschedule the flights for other/future candidates if you give them enough time to cancel.
Traveler* May 22, 2015 at 12:16 pm First off, whoa! That is complicated. I don’t think you can ask for three weeks to a month. That means at earliest, they couldn’t have you on site for 6-8 weeks and that’s generally more time than a company wants to spend waiting. It also makes it sound like they are your plan b. If you are interested in the NW job, I’d take it and cancel the other two. If you’re on the fence, and the other companies seem interesting, I’d contact them now, relate that you have a job offer but you are still very interested in them and see if there is anyway possible to move up the date or switch the format (phone or skype). They can typically get refunds on flights, and I’m sure this isn’t the first time this has happened.
Dr. Ruthless* May 22, 2015 at 1:11 pm This is pretty common in my field, which has a compressed annual job market. It’s totally fine to call one or both of the places that you have interviews lined up with and say that you’ve received an offer with a deadline of X. They may scramble to interview you early, they may replace your in-person interview with a Skype or phone interview, or they may say “ok, good luck!” and move on to the next candidate. It’s reasonable (though perhaps not necessary) to tell them the terms of your offer–I got an offer from X company for $Y. (When candidates have told me that they’ve received offers, I’ve asked where from [but clarified that they didn’t have to tell me], and they’ve always chosen to tell me.) This can help the other places decide whether it’s likely that they will be able to make a reasonable offer. Your current offer might be $10k over their maximum–that’s important information for both of you to know before anyone scrambles to do anything. Last note: you should only ask companies to do a scramble if there are fair odds that you’d take the job if offered. If the North West job is your preferred job (and it’s unlikely that the other companies could offer you so much money that you’d take them instead), then it’s better to just say that you’ve gotten an offer and are planning on accepting it, thank them for their consideration, etc.
Ann Furthermore* May 22, 2015 at 11:33 am My 10 days of testing with needy, clueless, difficult, and unreasonable users mercifully ended yesterday. This project still has one month to go, but at least now I’m back working on my own and not having to lead testing sessions all day long, which is waaayyyyy too much human interaction for me. But the support for this project post go-live is going to be terrible, and I’m not looking forward to it.
Revanche* May 22, 2015 at 1:32 pm Yay for being done with that stage, at least. :/ for the non-support aspect of the go-live.
Nanc* May 22, 2015 at 2:23 pm I have no helpful response or suggestion but did want to say that your description of your 10 days of testing woes makes me want to write a parody to the tune/style of the 12 Days of Christmas. In my defense, I’ve had no coffee and am procrastinating . . . (not much of a defense, but there ya go).
sprinkles!* May 22, 2015 at 11:35 am Does anyone else out there hate Lync? Here’s the thing: I’m super responsive to emails and phone calls. I hate being interrupted constantly by Lync. Every when I put it on “do not disturb” people still try to get ahold of me. In my Lync account, I clearly state that email is my preferred method of contact. (Our culture is very much CYA and email seems to work best for me )
The Other Dawn* May 22, 2015 at 11:56 am We use Lync. I actually like it, but I came from two places that didn’t allow IM. The conversation history is saved in Outlook (not sure if that’s universal, though) so wouldn’t that be sufficient for CYA purposes? Obviously in situations that require more formal documentation that likely wouldn’t work, but I would think for just having a written record that would be enough.
The Cosmic Avenger* May 22, 2015 at 12:01 pm Nope, I don’t hate it because my co-workers are mostly pretty good about using it for a quick question that requires a quick answer for them (or me) to proceed with the task at hand. I do get a little annoyed at coworkers who IM me with just “Hi, Cosmic”. Come on! Just ask your question up front, don’t make me stop what I’m working on without knowing what you want! I could have looked up your answer if you had just done that! Not a big deal, just a minor but persistent annoyance. Luckily, I really do like the two people who do that to me. :) Actually my biggest annoyance are the people who never sign in.
The Cosmic Avenger* May 22, 2015 at 12:50 pm Sorry sprinkles!, I guess that wasn’t very helpful. This reminds me very much of the recent questions Alison has answered about bosses or coworkers expecting 24/7 responses to phone and/or email. Can you ignore IMs when you’re DND, or paste in “I’m sorry, I’m in the middle of something critical right now, which is why my status is set to Do Not Disturb. I’ll get back to you as soon as I’m free”? Or are these people who think they have a hair-on-fire emergency multiple times a day?
the gold digger* May 22, 2015 at 12:57 pm Oh! I do that to see if they are actually available. I mean, I never message someone unless I have an actual question or want to call, but perhaps I should append the “Hi Wakeen” with “Do you have the May TPS report ready? If not, when do you think you will have it?” You raised an issue I had not considered but I will change how I do things. I don’t want to annoy people! I just want an answer.
The Cosmic Avenger* May 22, 2015 at 1:09 pm Well, I know that’s some peoples’ communication style, I just find it a little irritating when I have to stop what I’m doing before I know what they want, because I see it as an unnecessary extra step. But since I really do like the two main offenders personally, I remind myself that they probably consider it polite to check in whether I’m free before asking a question.
Beancounter in Texas* May 22, 2015 at 12:20 pm My hubby uses it, but I’ve never laid eyes on it. Does it notify you visually, audibly or both? Can you control the notifications based on status? I would think a status of DND would also silence notifications to you, so that you’re truly not disturbed. I’m going to ask hubby…
Beancounter in Texas* May 22, 2015 at 12:29 pm Hubby said no, but I found this in Office’s support pages. The other thing you can do is establish boundaries. If someone repeatedly disturbs you, don’t give them what they want. Type, “I’m focused on an important task right now, which is why I’m DND. Please do not message me now.” How do I disable IM alert sounds? You can instruct Lync not to play your audible IM and/or phone alerts whenever your presence says Do not Disturb, and you can further instruct Lync to notify you only if the person trying to contact you is a member of your workgroup with that privacy relationship. To view and adjust these settings: Click the Options button in the Lync main window, and then click Alerts. To turn the audible alerts off altogether: Click the Options button in the Lync main window, click Ringtones and Sounds, and then clear the Play sounds in Lync 2010 (including ringtones for incoming alerts and IM alerts) check box.
The IT Manager* May 22, 2015 at 12:37 pm I really like it. My email is a black hole. Lync’s IMs are great for those quick, easy to answer questions.
The IT Manager* May 22, 2015 at 12:39 pm Doesn’t do not disturb prevent you from even seeing the Lync requests? If I see someone marked do not disturb, I don’t even try to IM them.
Helka* May 22, 2015 at 12:52 pm I actually wish my coworkers would use it more; for quick things, they’re more inclined to come over to my cube and try to talk to me face-to-face, and it’s the worst productivity killer for me.
Rebecca* May 22, 2015 at 1:12 pm We use both Lync and AIM. So, if I don’t answer one, the other pops up. And then the phone call. Never mind that I might just be busy and need a few minutes. I wish they’d both go away.
limenotapple* May 22, 2015 at 1:22 pm I hate it in my organization because it is not used for communication as much as it is used just to see if people are around, and if they are really at their desk, and it takes forever to get going when I turn on my computer. If we could use it to cut down on emails, I’d be all for it.
Ann Furthermore* May 22, 2015 at 2:03 pm That’s weird, in the version of Lync that we use, if you try to IM someone who is on Do Not Disturb, it won’t even let you send the message.
puddin* May 22, 2015 at 2:20 pm Lync is the devil. I also save my convo threads for CYA purposes. I frequently have to ‘move’ people off of Lync and into email, copying and pasting the thread along the way. My main issue is that people do not use it for a quick question. Not to mention that my new boss seems to want to use it to track where I am. Look at my dayum calendar!
LisaLee* May 22, 2015 at 11:35 am I’ve written here once before about Terrible Boss (brief recap: inefficient, ineffective, blames his inability to do his job on age, etc). Luckily, Terrible Boss has finally decided (or been forced) to retire! Yay! Unfortunately, The Powers That Be have decided to hire someone with the exact same problems. Lucinda seems like a very nice person, but prior to this promotion she was working at a job (a little below my level, even) at a wholly different department. She, like Terrible Boss, has very little knowledge of even the basic things we do. I’ve been tasked with training her these past couple weeks, and it’s just so annoying. She needs help with things entry-leve employees should know, like how to add or delete rows in Excel, and she has no ability to try and work things out on her own before asking me. For example, she’s had to ask me how to send, reply to, and edit (etc) emails in our email system. I get that this might be unfamiliar, but its a basic system that’s fairly intuitive and she really should be able to figure it out. She also has lots of ideas for changing things that are not really helpful or as easy to implement as she thinks. She keeps bringing up these ideas even after people have hinted that she doesn’t really know how our department functions or what systems we already have in place. I know the answer to all this is “find a new job” (I’m trying!), but what do I do in the meantime? Have you ever had to deal with a boss who is just incompetent and comes to you for help? And what do I or my coworkers say about her unhelpful suggestions? This whole thing is really driving me nuts–I’d hoped for a good boss after Terrible Boss’s retirement, especially since it seemed like The Powers That Be were aware of the issues with him.
infj* May 22, 2015 at 9:29 pm Ugh. I have a similar terrible boss. but he’s one of two partners at my firm. Wont write his own Emails, cant find documents on the server, everything you could imagine. Its nerve wracking. I decided that i wasnt there to do my actual job. But to be as pleasant and cooperative as i could be. I do the stupidest things with a smile on my face. It makes it feel like a game to me. Like the joke is on him. it sounds stupid but it worked for me for three years until i started job searching 6 months ago. you better believe i will be smiling even more when i resign and tell him to type his own emails. What a waste of resources to have an experienced senior project manager waste their time on that kind of nonsense. Good luck to you! Just keep your head up.
Not So NewReader* May 22, 2015 at 10:27 pm I guess you have to stop hinting and speak directly. Hand-holding really does her no favors. Can you teach her how to find answers on her own? It seems like you are basically running the place right now. Do you think that you can persuade her on some changes that you are interested in? It might help distract her from her own bad ideas.
LisaLee* May 22, 2015 at 10:45 pm I am definitely considering being more bold. My workplace is very hierarchical, which sometimes makes even reasonable disagreement difficult, but I’m thinking of laying out how we do things and why we do them that way, and hopefully she’ll get a sense of why her suggestions aren’t really reasonable. Giving her other changes to make is a good idea too, I’ll definitely give it a shot. She’s very nice and unlike Terrible Boss seems at least a little interested in picking up the things she needs to know, so I’m hopeful that this will get better. But she has so much to learn!
Not So NewReader* May 23, 2015 at 2:38 pm That sounds like a really good plan. Both of you should be feeling some relief if you reach out like this. Good luck!
Amber Rose* May 22, 2015 at 11:36 am Here’s a nasty problem. Yesterday one of the techs cut his hand on some racking. It bled a lot and looked awful but was pretty shallow and the tech said it was no big deal. Though he did ask for some good quality gloves (apparently the ones we have aren’t up to his standards.) I guess he forgot he has the safety coordinator on his Facebook though. She came to me (also in safety) super upset because he put up a picture of it and one of his friends said “where are your gloves, I’m reporting your company to OH&S!” And he replied “tell them my boss is the worst.” The question was, do we say something? If so, to who? I asked myself WWAAMS (what would Ask A Manager Say) and suggested reminding him that his FB isn’t isolated and he needs to speak up if he needs equipment because we can’t read minds. She wasn’t comfortable with that and talked to his supervisor instead and now it’s a shit storm. Problem is, we in safety are not managers, but we have some limited authority (writing people up, etc). It’s hard to tell what we should deal with or pass upward. And also, is stuff said on FB even something to act on? What would you guys do in my/her place?
Sunshine Brite* May 22, 2015 at 11:55 am I would get on his manager or supervisor really for not making sure their workers had the proper equipment. I’m not sure about the FB point, I liked your idea. My brother ended up in a situation where he got hurt – dislocated shoulder/tore some stuff after the people who ordered the equipment didn’t do the work or ask for manager input. So I think it technically met safety standards but didn’t make sense for the tasks they were doing. I almost wonder if that’s something here where the gloves meet standards, but don’t make sense for their work and the supervisor wasn’t sharing that. I hope he did the worker’s comp stuff in a timely fashion. Hand stuff is no joke. I know in my area there’s only a few specialists since I had something happen to one of my hands a couple years ago and all the nerves need extra attention.
Amber Rose* May 22, 2015 at 1:20 pm There was no workers comp involved. It was only as deep as a paper cut.
chump with a degree* May 22, 2015 at 9:45 pm Why would you not send him to a doctor and do the paperwork, though?
KJR* May 22, 2015 at 11:56 am This is timely. I was just doing some reading on social media, handbooks, and the NLRB (National Labor Relations Board). IANAL, but I would caution you strongly against disciplining this employee for his FB post. His post, while embarrassing for your company, would be considered a protected activity under the NLRA, since he is discussing his working conditions. (If you want to read more about it, Google the Walmart social media policy for some background info). Personally, I liked your idea of just going to him and saying that while you’re sorry he got hurt, he definitely needs to speak up about things like this because your company puts the safety of its employees above everything else.
Amber Rose* May 22, 2015 at 6:26 pm Not in Canada apparently. The employee in question was fired. Google says in Canada, this is legal.
Ask a Manager* Post authorMay 23, 2015 at 2:01 am Just to clarify: It would only be protected if other coworkers joined the conversation on Facebook. The NLRA only protect conversations about wages and working conditions with other coworkers; it doesn’t protect them if other coworkers aren’t involved.
LCL* May 22, 2015 at 12:46 pm Meet with the manager of the workgroup and the safety coordinator first. Purpose of the meeting is to discuss PPE requirement for the job. Then have a brief refresher with the crew at shift change reviewing PPE requirements, and asking for input. I would speak to the employee and tell him you don’t read facebook for work things, and that you want him to come to you or any of the safety reps if he has a safety issue. It sounds like the safety coordinator was concerned about the wrong thing. Your suggestion was a good one, but she didn’t take it.
Amber Rose* May 22, 2015 at 1:19 pm I think her problem was she was really upset at the implication that she isn’t good at her job.
Clever Name* May 22, 2015 at 2:07 pm I’m a little concerned about your comment that his gloves “aren’t up to his standards”. It’s clear he wasn’t wearing his gloves, for whatever reason, and cut his hand on the job. If I were in your place, I would go to him and ask about his gloves and why he doesn’t want to wear them and see if you can order gloves he can and will wear. PPE is useless if you don’t wear it or wear it incorrectly.
Amber Rose* May 22, 2015 at 3:08 pm We bought him better gloves already. After he got hurt, he asked for some and we got him to pick a pair he liked. The standing rule has always been that if you need or want something for your work, you ask for it and we get it. But we can’t know that people need something unless they say something. None of the other guys have a problem using the usual gloves. It’s fine that this guy doesn’t like them, but we can’t read minds. People have to speak up. That’s the frustrating part, that he blames us for not just knowing this stuff.
Not So NewReader* May 22, 2015 at 10:37 pm It seems to me that this guy did not follow proper procedure. I cannot imagine asking for gloves on FB and actually expecting an answer. But I think the FB thing is beside the point. He should have had gloves on or he would not have been cut? Okay maybe he did have gloves on but did not like them and he could have gotten what he liked? Either way that sounds like he violated procedure. He had a problem that he either caused by neglect or could have prevented by having the right gloves. He failed to follow proper procedure to get the correct gloves. Notice how FB does not even come into play here.
Beezus* May 22, 2015 at 2:13 pm Wait, did he mention the quality of the gloves as a “by the way”, or as a reason for not wearing them at all? He needs to wear the PPE; if it is so bad that he doesn’t want to wear it, it’s bad enough that he needs to speak up before he gets hurt…not wearing it and getting cut and then bashing the PPE sounds like an excuse. As someone who has purchased PPE before…I don’t want to hear about the quality of the glove when you get cut, unless you got cut in spite of the glove (and then, please, for the love of pete, don’t start the conversation by leaving a gross bloody glove on my desk for me to find.)
LCL* May 22, 2015 at 2:42 pm …I was left a cellphone in my office mailbox that I was told ahead of time had been dropped in a toilet and needed replacing. The cellphone wasn’t in any packing or container whatsoever…
Amber Rose* May 22, 2015 at 3:10 pm Both. He wasn’t wearing them because he doesn’t like them, which we only learned when he started bitching after he was hurt. :/ I am a lot of things, but not a mind reader.
Beezus* May 22, 2015 at 6:58 pm I would not hesitate to write someone up for causing a safety incident by choosing to not wear their PPE. I’d discuss his judgement with his boss, between the decision to not wear the PPE and the decision to misrepresent the situation on social media.
Sunshine* May 22, 2015 at 11:37 am I started a new job in March after being at my prior job for three years. I have a lot of positive memories and personal development from my last job but it was kind of a toxic environment, overall had a lot of unfairness (everyone was exempt would work weekends with no comp time), and no work life balance. The new job I have supports work life and is a HUGE improvement for me. When my current coworkers complain about something sometimes I will reference my last job and just how things were there (a lot worse than what they are complaining about) I am appreciative of my new opportunity but don’t mean to constantly be referencing my last job but I think it is worthwhile for people to know how other workplaces operate, so maybe they can see things aren’t so bad here. I don’t think I am being a total pain in the arse but I don’t know if this is something I need to cut out. I don’t badmouth my last employer but I just state facts of how they handled certain things, which is a huge reason why I left. I guess my question is does it seem terribly annoying if a coworker is referencing their last job, maybe like once a week?
Amber Rose* May 22, 2015 at 11:58 am So now I’m thinking of Magic School Bus, and the little girl who was constantly saying, “At my old school we NEVER [insert activity here].” I think once a week isn’t too bad, but I also think that instead of referencing past things at old job, maybe actually state the alternate perspective you want to get across. So, instead of, “at oldjob the managers did worse thing” maybe try “I think your manager is doing this for X reason, to avoid doing [worse thing].” We all have THOSE stories from old jobs and it’s fun to share them. But don’t get so caught up in past terrible that you miss all the current good.
Revanche* May 22, 2015 at 1:39 pm I think once a week is kind of a lot to be using that particular tactic. I know that I had the impulse to do it much more frequently when I thought people were complaining about really petty, overprivileged things (and that can be quite a lot of things hereabouts!) like the temperature of preheated water on standby for tea, and that kind of thing. In a lot of cases, though very well meant, I’ve seen people interpret it to mean you’re diminishing or dismissing their complaint which people take personally, that you’re always thinking about your old job or that you feel that going through that particular gauntlet makes you better than them, or just plain assume that you’re badmouthing the old job even though you didn’t. That sort of thing is difficult to shake. It might be better to respond with different phrasing that doesn’t directly reference your old job.
fposte* May 22, 2015 at 1:44 pm I think even once a week is probably too much. This is the work equivalent of telling somebody you had to walk to school in a snowstorm uphill both ways–whether it’s true or not, it doesn’t instill gratitude. I think it’s fine to respond with a smiling “I like it here!” but I’d save any description of the downsides of your last job for somebody who keeps bitching to you about the same thing repeatedly.
Clever Name* May 22, 2015 at 2:12 pm I used to work at a crappy workplace, so I get the impulse to kind of let your current coworkers know that what they’re complaining about really isn’t that much of a problem. If you feel like you’re talking about your old workplace too much, maybe don’t volunteer anything when your coworkers are complaining. If someone asks your opinion directly maybe you can shrug and say something like, “I guess compared to my old job Annoying Thing X just doesn’t seem like that big of a deal to me”. Or whatever. People will probably stop complaining around you, which isn’t a bad thing, in my opinion.
Not So NewReader* May 23, 2015 at 2:45 pm One time, I suddenly realized I was doing a similar thing at a new job. What I learned was they did not give a darn about anything I said about the old job. They did not want to hear it could be worse- they were absolutely certain they had found new levels of hell on earth. (I am here to tell you they did not, but that is beside the point.) No, what they wanted was agreement and sympathy, that was all. So, yes, I would stop mentioning old job. Just know for your own reference that this could be worse, use that to help yourself to keep humming along.
Vanilla* May 22, 2015 at 11:40 am What’s the longest interview process you’ve experienced for an internal position? I’ve been interviewing for three months for an internal position. They are past the original deadline for wanting to have the position filled. They are very happy with the candidates they are interviewing so they are not thinking about reopening the candidate pool.
Jillociraptor* May 22, 2015 at 12:48 pm I’ve been in two so far this year that neared the three month mark. It always takes so much longer to hire than you think it will — even internally.
Clever Name* May 22, 2015 at 2:16 pm At my husbands huge corporation, applying and interviewing for internal job transfers would often take up to 6 months.
Elli in Cali* May 22, 2015 at 11:41 am How do AAM readers organize their time at the end of their work day? Lately I’ve noticed I’m frazzled and leaving a little late as I try to finish my work (chocolate teapot processing and supervision of the teapot process in a small nonprofit). Any suggestions for ow to avoid this?
Dang* May 22, 2015 at 11:47 am I work a LOT better in the morning, so I try to get a lot of stuff done then (or at least prioritize). Around 3, I’ll think about what I can realistically finish in the next 2.5 hours and start writing a to-do list for the NEXT day with things that can wait until the morning.
CrazyCatLady* May 22, 2015 at 12:31 pm I organize my day so that toward the end of the day, I’m writing a list of things I want to get done the following day. I use calendar reminders and flag emails for follow-up where necessary to prevent the amount of things I have to remember. Doing this allows my workload to be heavier in the morning so that I’m really wrapping things up toward the end of the day.
nona* May 22, 2015 at 1:20 pm I keep a to-do list and a calendar. I plan/track everything I do on the calendar, down to 10- to 15-minute blocks. Everything gets done on time. And I learn to plan better as I see how much time things really take vs. how much I expect.
Not So NewReader* May 23, 2015 at 2:53 pm With a new job, I use trial and error for timing but I do time myself. My first attempt would be 15 minutes before leaving. I clean up, finish off whatever I can that is in process and button things up. If 15 minutes does not work I bump to a half hour. At this point, I try to be discreet because I don’t want to look like I am eager to leave. I finish off the in-process stuff that I can finish and I make a pile/list for tomorrow. Then when it gets to be 10-15 minutes before quitting time, I do things that make it a little more obvious that I am cleaning up and packing up to go home. Yes, my bosses can read that I am winding down, but it took them a while to recognize what that looks like with me. I have never had a complaint.
The IT Manager* May 22, 2015 at 11:43 am Happy memorial day weekend everyone! I have a 3 day weekend coming up. I just finished my last meeting of the day, and I really, really wish I had taken the rest of the day off because I know I will be spectacularly unmotivated this afternoon. It’s going to be a battle to start a tasks and stay on it (and not just keep refreshing this open thread among other web surfing). The problems are (1) I need to schedule normal annual leave in advance and not last minute like “I’ll be off for the rest of the day.” It’s supposed to be approved in advance. (2) I knew I would be totally unmotivated especially this afternoon, but I felt like I had too much to do to just take the afternoon off especially since I took a day off earlier in the week. But I should have just gone with my gut ants scheduled the afternoon off. Any one else fight this battle?
OfficePrincess* May 22, 2015 at 12:13 pm Yup! I’ve had a funky schedule for some medical appointments over the last few months, so I feel like whenever I don’t have a “legit enough” reason I need to be here, even though I was scrambling to use PTO at the end of last year. I’m almost out of actual work to do for the day and just can’t wait for the clock to run out.
The IT Manager* May 22, 2015 at 12:46 pm “legit enough” that’s it. And, like you, running out of PTO is not a concern.
Elinore* May 22, 2015 at 11:46 am Hi, everyone – I’ve been reading the site for a while but this is my first comment, as I could really use some advice! I’m in higher ed admin, and I took a position last August at a new institution that has turned out to be a really bad fit. The new institution and my coworkers are fine, but I also switched from one area of administration to another that I had far less experience with, and now that I’m over the initial hurdles it’s turned out that I really was happier with my old area. By chance I saw an opening in another department at my institution that’s in the old area and aligns very closely with what I did at my old job and miss most about it, so I applied on a whim. I got an initial interview that went well and have been asked to come in for a second round. My question is – at what point do I tell my current boss about this? Is there any expectation that you let your supervisor know sooner when it’s an internal hiring as opposed to an external position? Is it more likely that they’d want my current supervisor to serve as a reference since it’s internal? The opening is in a different school so it’s not really very connected to my current department.
ACA* May 22, 2015 at 12:01 pm I’m in a similar situation (interviewing in different departments within my university), and I don’t plan to tell my boss unless I get an offer. Definitely tell the interviewer, if you can, that your boss doesn’t know that you’re looking so that they don’t call him up to chat about it.
HigherEd Admin* May 22, 2015 at 12:28 pm Hello from a fellow higher ed admin! I think a lot of it depends on the culture of your office/institution. At my school, people are very territorial about their department’s staff. So, telling my bosses that I’m looking to move to another department could potentially hurt me. I probably wouldn’t tell anyone until I got to the offer acceptance stage, just like with any other role.
Stephen King's Constant Reader* May 22, 2015 at 1:10 pm Also in higher ed. I agree with HigherEdAdmin, some departments are very territorial but at the same time there are managers that understand your need to branch out and grow more. With that being said, it doesn’t sound like you’ve been in your current role for very long. I would probably err on the side of caution and tell your current boss since in many places it’s par for the course to exchange that kind of information between departments. Even if it’s another school, your new supervisor (if you’re offered the position) may just call your current boss and then she’ll be totally blindsided. You can do what ACA suggested and let the interviewer know that your current boss doesn’t yet, but I think you may have to find some way to let current boss know when you get a little farther ahead.
AFT123* May 22, 2015 at 11:48 am Anyone have any thoughts or opinions on the recruiting industry? I’m looking at a client-side position for a large firm (Randstad) and I have no experience with the industry. Looking for some feedback on the industry and/or the company itself if you’re willing. – Would this kind of position be sustainable long-term? Is there a lot of burn-out? Is the field over-saturated or at risk for becoming over-saturated? Or anything else you’re willing to share. Thank you!
TheExchequer* May 22, 2015 at 11:49 am I had a lot of interviews last week but no offers or interviews this week. I’m just plain tired and can’t wait for the long weekend. For those of you also job searching, what keeps you motivated/inspired/encouraged while waiting?
Adam* May 22, 2015 at 11:53 am Keeping busy a.k.a. complete distraction. Right now I’m on an extreme de-cluttering kick (thank you, Marie Kondo) and it’s consuming every spare ounce of memory I have. Takes my mind of work woes and job search nuttiness. I find with both work and job searches sometimes you just have to compartmentalize it away when you aren’t working directly on it.
Traveler* May 22, 2015 at 12:08 pm Reading this website helps, commiserating about it, and keeping my job searches organized with Excel spreadsheets. Keeps me focused, which helps when another job I’m interested in comes up. I also just try to focus on the idea that the company already has someone in mind that they want, and I won’t get it and I’m just applying for practice. I know that sounds weird, but that’s how I keep from getting upset when I don’t hear from someone.
cali_to_carolina* May 22, 2015 at 12:32 pm I am working on staying BUSY! I am going to seminars/training in my industry, working on some projects around the house I have been neglecting, catching up with friends. Basically, trying NOT to spend 8+ hrs refreshing Indeed! The waiting just plain sucks!
Kelly L.* May 22, 2015 at 12:56 pm When I was job searching, it honestly was Wanting Stuff. I had a safety net for the necessities, for which I was really lucky, but I couldn’t do anything fun, go anywhere, buy silly things.
Adam* May 22, 2015 at 11:47 pm I know this feeling. Double the fact that this year I’m making a concentrated effort to get rid of all my debt finally. At last I’m sub $10K! So close, and yet so painfully far…
Sara* May 22, 2015 at 4:04 pm My firm belief that eventually, I will get a job. (I’m not freaking out because it’s not “eventually” yet. However, one day it may be really close to “eventually,” and if I don’t have a job then, I will be motivated by chocolate and hugs.)
Steve G* May 22, 2015 at 4:29 pm I’m depressed to from it. I spent a lot of time this week building a fabulous VBA template that totally stretched my programming skills this week and made me feel very smart and powerful, but the rejections and the “but we someone to do x (and I only do A-W)” type comments, which makes me moody.
SherryD* May 23, 2015 at 6:49 pm I think Alison’s written here that job searching really isn’t a 40-hour per week job. I know that when all you want is a paid job, it’s hard to appreciate your free time. But if you can, it feels good to clean, declutter, read, exercise, catch up with friends, and all do things that you will have a hard time fitting into your life when you’re working again. Good luck! If you’re getting interviews, it sounds like you’re on the right track.
LAI* May 22, 2015 at 12:01 pm Should I point out small mistakes made by someone who is more senior to me in my office? I have been in my office for about a year but have been working in my field for about 10 years. This other person has been in the office for only a few months longer than I have, but is much older than me and has been working in the field for his entire career. I have on several occasions noticed minor errors that he has made but always after it was too late to do anything about it (for example, he directed a client to complete a certain process, which was actually unnecessary, and I am seeing the client after they have already completed the process). I can deal with the client and there’s really nothing else to be done, but should I let my coworker know? I think I just feel hesitant because he has seniority over me. But different errors like this have happened several times – it hasn’t ever been the same error twice, at least not that I’ve noticed.
the gold digger* May 22, 2015 at 1:03 pm If you are going to point out the errors, 1. Do it in private 2. Present is as, “Hey I noticed this and I always thought it was X, not Y” 3. Do it when it actually makes a difference. Ie, don’t tell him after he has given the presentation to the client that he made a typo on the slide – it’s too late to fix it.
SherryD* May 23, 2015 at 6:54 pm Hm. I’m not a fan of pointing out errors just for the sake of being right. But I think the gold digger is right. Do it one-on-one, politely, with the focus on being constructive. I think there is something respective about pointing out errors in the right way. I’d be embarrassed if coworkers were shaking their head at my mistakes, but never mentioning them to me. It would make me feel like they thought I could never learn.
LBK* May 22, 2015 at 12:03 pm Any tips on avoiding sounding like a know-it-all? I am a really, really, frighteningly fast learner in a new department that has a few people who’ve been working here for 10-15 years. Sometimes in meetings I keep my mouth shut when I’m fairly confident I can address something or participate in a discussion because I haven’t even been here 3 full months yet and I don’t want to seem like I’m overstepping my boundaries. It’s also tough because my counterpart in my role only got hired a month or so before me, and she hasn’t picked up on a lot of the intricacies of our department the way I have. Should I just continue to silently absorb info for at least another 3 months or so? I want to be a good, productive employee that can contribute my problem solving skills to my department, but I’m also cautious of coming off as cocky.
CrazyCatLady* May 22, 2015 at 12:39 pm I think it depends on how you’re phrasing things. When I’m new and suggesting a solution, I usually start with “You may have already thought of this, but do you think XYZ would work?” and then I don’t push back too much if they disagree or whatever. Eventually, I think you can push back more but you should absorb the way the people in the department handle things.
fposte* May 22, 2015 at 1:51 pm I think it’s okay to contribute now. What I would prioritize is making measured, thoughtful, and non-rambling contributions–not so much the “OMG I couldn’t wait to say this!” kind of thing or the burst of enthusiasm with no firm ending. Also, overtly build on the contributions of others at meetings, so it’s clear that you’re listening and understanding other people’s input and history. You’re not there to be a know-it-all, but you’re definitely there to be at least a know-it-some.
LBK* May 22, 2015 at 3:02 pm That makes sense. I came to the team with some unique knowledge about the inner workings of my old department (a particularly weird branch of business that doesn’t follow a lot of the normal rules), which this department deals with but no one here really understands it. I helped them clean up the system to process that business more effective and made some other procedural clarifications, so I’ve already established myself as someone who can grasp and explain complex topics. I think if I can keep that kind of (as you say) thoughtful, measured tone when talking about other advanced topics, it’ll just kind of seamlessly blend into the conversation without anyone thinking twice about it.
Windchime* May 22, 2015 at 5:44 pm I think if you approach it this way, you’ll be fine and people will appreciate your input. Don’t be like our new guy, who advised a group of IT professionals with decades of healthcare-related experience (that he doesn’t have) that we need to be aware of HIPAA regulations when creating files. Yeah, thanks dude–good thing you’re here or we’d have never thought of that.
kac* May 22, 2015 at 12:05 pm Hello All! I am in need of a bit of advice. I work from home, and I have for the past year. I travel about once a month, and the rest of the weeks I’m working from home. (I live in a pretty small one-bedroom apartment in the city, while my husband and I save up for a home.) Anyone out there who works from home, either full-time or occasionally, have tips on how to stay focused and productive? Lately I’ve been really struggling to get my work done! Any morning routines that work well, or tips to bring yourself back to the task at hand when you’ve fallen off-course? Thanks!
Jessica* May 22, 2015 at 12:54 pm Have you tried the Pomodoro time management technique? Having that break helps me focus on my current tasks because I know a reward is coming up soon. I’ve started timing myself because I realized that I was futzing around on the internet longer than I thought I was.
katamia* May 22, 2015 at 12:59 pm Depending on the kind of work you do, try turning off the Internet for awhile if you can. That’s a major source of distraction for me, but I can’t turn it off because my work requires a lot of Internet research. If you use Firefox, there’s LeechBlock, which I hate (when I tried it, it seemed to work the opposite way I wanted to–I wanted something that would not allow me on ANY sites except for ones I specifically whitelisted, while it made me list specific sites it wanted me to blacklist), but I also have a writer friend who swears by LeechBlock, so if the Internet is a big distraction for you, you could try it or a similar add-on. Also, I have “acceptable distractions.” I play music and will typically have IM open with one or two close friends who don’t talk much (a few messages an hour, not constant). This keeps me from going, “Hey, I think I’ll open up Sims” or “Gee, I wanna watch a movie.” I might be a little slower when I do this than if I didn’t have to, but they keep me from the real productivity-killing activities. I also burn out very, very quickly when I try to go for a long time without any breaks with the kind of work I do right now, and the occasional IM/paying more attention to the music break helps a lot. Of course, this might not work if you spend a lot of time on the phone. Another big one for me is that even if I’m distracted, I don’t close the file I’m working on. It has to be open. It has to be there on my toolbar, shaming and judging me for not working on it, lol.
Revanche* May 22, 2015 at 1:45 pm Hah I use katamia’s open tab self-shame thing too. But it’s also a reminder. I’ll get 20 tabs deep into some project and completely forget about that one thing that I honestly didn’t want to do. So I open it in a fresh browser and leave it there as a reminder that once I close the first 20 tabs, it’s STILL THERE waiting for me. Otherwise, I set up my environment so that I won’t be easily distracted. I prefer to have some small amount of noise, and I know I’d always be checking on X, Y, or Z if I were in a secluded place, so I go with that and make my desk where I’ll be physically comfortable and able to easily see/hear what I would otherwise be straining to pay attention to if it weren’t right there in front of me. I would use LeechBlock but I notice that if I let myself have tiny 30-second breaks, especially when I’m working on something that I don’t like, I get back to work faster. That’s a highly individual thing though.
Marcela* May 22, 2015 at 4:31 pm When I was working as a professional blogger from home, the only way to actually work without being distracted was to set my working space as it was an office outside home and also prepare myself as I was going out. All of that meant I had to get up in time to dress (no jeans, yoga pants or piyamas, but the same clothes I would use in other jobs), put make up, have a good breakfast. It also meant my computer and desk were only used for work, and I had to sit at the same hour every day (I’m not a morning person, so I started about 11:00), only leaving for lunch and bathroom breaks, and ending my working day at 19:00. Unluckily, all of this takes time to work. It’s not an immediate solution, but in my case it helped my brain to recognize certain signals and put itself in working mode. Having said that, when I’m really unable to concentrate, I always take 10 minutes to really distract myself. For example read AAM, or play something in my phone, or read news or walk around. After 10 minutes, that’s it, I have to go back to my task, no matter how boring it is. This has always worked very nicely, even when I’m not working from home.
catsAreCool* May 25, 2015 at 7:33 pm If you can set up a space that’s just for work, that can help. I found that having specific hours for work (with a lunch break) helps me focus. When I have music on, especially instrumental jazz, that helps me focus. In general, I try not to use the internet for anything that’s not work-related during my working hours. I think my company can tell what I’m looking at, so that’s added incentive for me to stay off of most sites until after work (and on my personal laptop). Sometimes taking a quick break to walk around can help. I like keeping cold water by my desk, so I can sip it as I work.
GreenMachine* May 22, 2015 at 12:05 pm So it looks like I’m going to have to go on an unexpected company trip in two weeks. They want us to share rooms, and possibly even beds in order to do this trip. I have health problems that I absolutely don’t want to share with my coworkers but if we share a room there is no way around them finding out. I have tried gently pushing back on the idea but they seem to think this is fun. I don’t want to seem out of touch with the culture but I don’t like sharing personal information like this. Any suggestions?
Xarcady* May 22, 2015 at 12:11 pm Share beds? No, oh, please no. Just about the only thing I can think of, if you’ve tried asking for a single room and they’ve said absolutely not, is to offer to pay for your own room. Not at all fair, I know, but it would get you the privacy you need.
GreenMachine* May 22, 2015 at 12:35 pm I am reasonably certain my manager will be offended by this suggestion as the rest of the office seems to think this is a fun idea for us to share beds and spend quality time together. I am so glad other people are reacting the same way. I feel like I am the strange one for thinking this kind of togetherness is weird for professionals.
Jessica* May 22, 2015 at 12:52 pm I can’t imagine my coworkers going for this idea. Quality time together?? If I’m going to a business trip, I need time alone to recharge from the day of being ‘on.’
Dynamic Beige* May 22, 2015 at 4:00 pm Nevermind time alone to recharge, time alone to cuss the “special” people out!
Sparrow* May 22, 2015 at 12:59 pm Your managers and co-workers who think this is a fun idea are the ones who are strange. Sharing rooms is bad enough, but beds also ?!? No way. Can you phrase it in a generic way such that your medical needs require you to have a separate room? If your manager is so big on quality time, maybe come up with some specific examples of how you’ll still be involved even if you’re not sharing a room. Good luck!
limenotapple* May 22, 2015 at 1:27 pm I had to share a bed once, and it was awful. I feel like that is way too much togetherness. I am not sure if this is helpful, but would it be possible to look at what’s normal for your industry? If you had enough other people saying “We would never require that of our employees” would that matter? it’s also possible there are other people thinking the same thing who just don’t feel comfortable speaking up. Is there any way to discreetly ask some of your trusted coworkers about this?
kac* May 22, 2015 at 12:16 pm Share beds?!?!?! That is outrageously unacceptable. Offering to pay for the difference of your own room might be worthwhile; I’m sorry. Good luck!
The IT Manager* May 22, 2015 at 12:51 pm Yes! I was in the military – I shared tents, bathrooms, and rooms (with mostly with one other person but sometimes with 8 or 50), but sharing beds with co-workers is 100% something I will not do.
TheExchequer* May 22, 2015 at 12:25 pm Share a room? Maybe, with the right coworker. Share a bed? Oh, heeeeeeeeeeellllllllll to the no.
Windchime* May 22, 2015 at 5:48 pm Heh, me too. There is a certain co-worker I wouldn’t mind sharing with, but since that’s 100% unlikely to happen, I have to say , “Oh hell no!” to the bed-sharing idea. I’ve been on one business trip where there were three of us women in one room with two beds, and I immediately claimed one for my own. No. Way.
Jessica* May 22, 2015 at 12:51 pm Oh my god, no. I would never share a bed with a coworker. Absolutely never. I would actually have a problem sharing rooms too. You might have to disclose your health issues to your manager. I know, that sucks, and you shouldn’t have to. Maybe your boss doesn’t realize how out of the norm it is to ask employees to share beds/rooms? I have no idea how, but maybe tell them that it’s not really the norm and that it’s weird.
Xarcady* May 22, 2015 at 1:16 pm Well, in some industries, sharing rooms is the norm. OP, what is the norm in your industry? But sharing beds? Seriously? If the only option given me was sharing a bed, I’d refuse to go.
Jennifer* May 22, 2015 at 1:26 pm Yeah, I think that you might have to disclose. Or else say you are the world’s worst snorer.
Dynamic Beige* May 22, 2015 at 4:07 pm I had to share a room once in Monte Carlo because the whole damn place was sold out (not to mention très cher) and then a few years ago with the project manager, but we had a suite with our own bedrooms/bathrooms and shared common areas including a full kitchen. Once, we were supposed to share on another job, but she opted out and paid for her own room. She got really bad migraines, I knew that, but it would not have been fun to share with her, she likes to get up at 3am to work *shudders* And that is a summary of all the times I’ve shared a room for a work trip in over 15 years of business travel — NEVER a bed. Although I do have a somewhat skeevy anecdote of bed sharing and not knowing it — ask to hear it at your peril!
Sunshine Brite* May 22, 2015 at 1:45 pm Ugh, I hate sharing beds with people. I usually slept on the floor instead during sports and family trips over the years rather than sharing. I would most definitely not want to bunk with my coworkers.
Newsie* May 22, 2015 at 2:56 pm Nope. NOOOOOOOPE. I’m decently close with my co-workers and would share a room with my co-workers. But a bed? On a work trip? NOOOOOOOOOO. Big no. Can you get a doctor’s note that doesn’t specify what you have, but says you cannot share a bed? It SUCKS that it comes to that, and if your doctor charges for that, then obviously not. But in case your manager doesn’t hear you, it might be a last resort?
Anonymusketeer* May 22, 2015 at 12:05 pm Is it possible that some of us will never be superstars at work? I’ve had three or four jobs in my field and have never felt like a top performer. I’ve only been at my current job a couple of months but I don’t think I’m making a good impression. I don’t feel like I have enough good ideas, and it seems like the managers kind of have to hold my hand to get anything done. I don’t anticipate needs, or I anticipate things that turn out not to be needs at all. Am I just bad at working?
Partly Cloudy* May 22, 2015 at 12:22 pm If everyone was a superstar, the word would have no meaning. There are always going to be top performers, middle-of-the-roaders, and people who struggle. I think it’s fine to be a Steady Eddie and there’s no shame in being average (it’s not the same as getting a C in school). Also, give yourself a break — two months isn’t enough time to learn all the ropes of a new job and workplace.
Natalie* May 22, 2015 at 1:03 pm “(it’s not the same as getting a C in school)” We have performance reviews coming up and my boss just reminded us in a staff meeting “‘Meets Expectations’ is a good score. We all have high expectations, so meeting those is great.”
Tookie Clothespin* May 22, 2015 at 3:40 pm That’s a really, REALLY good point. I had my first performance review ever last December (never had one at my old job) and I was pretty crushed to receive a bunch of meets expectations until I talked to my dad who pointed out that that’s good for someone in their first year at a job and that if they didn’t like my performance they wouldn’t have given me a (small) raise.
Anonymusketeer* May 22, 2015 at 5:14 pm I’ve only had one formal performance evaluation and I got a 2.5 (out of 5, maybe? Or was it 4?) which was something along the lines of “meets most expectations” or something. The HR lady (who was based at a location 2 hours away) told me that was a good score to get after my first year with that role. The manager who gave me that score, however, made it clear that it wasn’t a score I should be proud of. It felt very much like getting a C in school. The eval mentioned, among other things, that I could not work independently – as evidenced by the fact that I called my immediate supervisor (not the manager who did the eval) for clarification when I arrived at my first offsite assignment, about two months into the job. Rumor has it she kept a file named Shit List, where she noted every mistake anyone made so she could bring it up during evals.
CrazyCatLady* May 22, 2015 at 12:28 pm Yes – not everyone can be a superstar; otherwise it would become “average.” That being said, I think your obvious self-awareness could go a long way toward improving things for you. Can you look back on examples of times where you didn’t anticipate needs and retroactively troubleshoot where you went wrong? Or analyze thought process you could have had in order TO anticipate needs? I think it might take practice, but surely recognizing it’s a problem will help move you forward.
Jake* May 22, 2015 at 12:34 pm If bet there are 2 things going on here. 1. You have a bit of imposter syndrome, meaning you are better than you think. 2. I’d say roughly 15%of people I’ve worked with are rock stars. Roughly 20% are bad enough that I’d fire them If I had the authority. The point being, this means most people aren’t Rock stars, but that’s OK. You don’t need to be a rock star to be valuable. The person that dependably comes to work every day, completes the assigned duties with help from the manager and is reasonably easy to get along with is hugely valuable. This person certainly isn’t a rock star, but I don’t know any managers that wouldn’t snatch up that person right away. I think the key is realizing it is still great to be a solid contributor on a great team.
Delyssia* May 22, 2015 at 12:38 pm I have mixed feelings here… On the one hand, it’s certainly true that not everyone can be a top performer. On the other hand, I had two jobs (not counting part time work during school or temping as a stopgap) before my current one. At both of those, I would say I was good, but not great. (There were some bumps on the road in the early days of the first one, but I got past those to where my boss absolutely valued me, but I still don’t think he would have described me as great. Good, reliable, solid performer, sure. But not great.) At my current job, I’m a top performer. This job is a good fit for my strengths and weaknesses in a way that the previous ones weren’t. That said, I didn’t know until I was in this job and had been for a while that this was the right fit where I’d really excel. When I first started here, my boss was very hands-on in training me. Ultimately, I think this was good, as I learned a lot from her, but it can definitely feel like hand holding. Have you talked to your manager(s) about how it’s going and how you’re doing so far? Having clear expectations set for you (instead of trying to guess what they want from you) is invaluable.
The IT Manager* May 22, 2015 at 1:06 pm Delyssia makes a great point. Not everyone can be above average or it wouldn’t be average. Not everyone can be a superstar because then that would be the standard and then everyone would just be meeting standards. But you can find a job that aligns with your strengths and doesn’t call on you to use your weakest areas very often. For what’s happening to you now, a couple of months is a very short time to get to know the ropes and be anticipating things. But if this is a known weakness for you, you can try to get better at it (do you just need to set aside some time to think and brain storm everyday? do you need to remind yourself to question needs when they are first presented) or you can look for jobs that don’t require you to make those kinds of decisions – process oriented jobs with checklists or processes that don’t have a lot of deviation or only deviate at certain point described in the process. Something to think about: if you have never felt like a top performer in your field, is that the right field for you. Or imposter syndrome or Dunning–Kruger effect (a cognitive bias wherein unskilled individuals suffer from illusory superiority, mistakenly assessing their ability to be much higher than is accurate. This bias is attributed to a metacognitive inability of the unskilled to recognize their ineptitude. Conversely, highly skilled individuals tend to underestimate their relative competence, erroneously assuming that tasks which are easy for them are also easy for others.)
Jennifer* May 22, 2015 at 2:11 pm Eh…I have been called a rock star at work, but in my job that means nothing since I can’t get promoted, get another job, or get a raise. I think “rock stars” are for management or more powerful jobs, really.
Anonymusketeer* May 22, 2015 at 2:12 pm There is definitely some imposter syndrome at play here, but how much? I start every job feeling under qualified and genuinely surprised that the hiring manager chose me over someone else. It makes me feel like I’m better at crafting resumes than I am at actually working. A lot of these suggestions are helpful, so thanks. I’ll check back later and see if there’s any new advice.
Partly Cloudy* May 22, 2015 at 3:03 pm Maybe you can turn crafting resumes (for others, contractually) into your career. ?
960 bpm* May 23, 2015 at 1:29 pm I’ve been a “rock star” in the past. There are many things I could say about it, but I’ll limit myself to this: there’s a lot of luck, timing, and circumstance involved. Talent and hard work are part of it, but – well, think about real rock stars in the music biz: there are an ungodly number of bands that are just as – if not more – talented than Metallica (for instance). But Metallica happened to be the right band at the right time, with the right connections, etc. I’m sure Lars and the boys put a lot of work into trying to make it happen – but they had no guarantees, and if you believe in the notion of infinite parallel universes, there are probably tens of thousands of other bands within sqrt(-2) meters of here that fill the ‘niche’ that is Metallica. So there’s an element of luck in addition to ability, plus you often need to work towards it as a goal. Carl Sagan, for instance, did not become a Famous Scientist simply because he was good at science – among other things, having a shrewd wife who is also a kick-ass writer helped a lot. All that said: if you’re only a couple of months into your job, then you’ve got some time to work with.
Not So NewReader* May 23, 2015 at 7:46 pm A bunch of questions: Do you want to change this? If yes, what parts are you willing to tweak first? If no, it could be that you are a relationship person, who values relationships above everything else. Or you could be a work-to-live person as opposed to a live-to-work person. If you are content then there is no problem. I noticed a lot of “feeling statements” here- you have never felt like a top performer, you don’t feel like you have enough good ideas and so on. If you don’t do anything else, change yourself over from “feelings” to “facts”. Collect up facts. What do your reviews look like? What kinds of compliments do you get? Are you meeting deadlines? Do you hand in work that is your best effort? Deal in facts, because if you are going to go along with what you feel it’s going to be a much harder road. This is because we are toughest on ourselves. Unless you are doing brain surgery or rocket science there often is a margin of error for various jobs. You make a little mistake, you fix it that is all. You make a medium mistake, you own it and you fix it. It’s not the end of the world in healthy work environments. I am not sure why the concern about anticipating needs, but here goes: This is nothing anyone is born with, it’s something we grow/cultivate in our thinking. It is a something one has to deliberately develop. One thing I did when I first started working was I watched everyone else. Well, I was so busy watching what everyone else did, I had no free brain space to think a process through and develop my own ideas of what is coming up next or what will be needed next. (Part of that is because if someone starts talking my train of thought totally derails.) What I did was start with the simpler, repetitive tasks. To do X, we need A, B and C. (We are having coffee, we need cups, spoons, creamer and sugar. )Decide to just nail down this primary layer of basic tasks. (It helped me to picture the process in my head. What do I need to do this? Whoops, forgot to check to see if there is a pot of coffee made or if I need to make more. I made adjustments as I went along.) You have been at the job a few months. Personally, I think you are hard on yourself. If you have a boss training you, I would call that “lucky” not “hand-holding”. But you can ask the boss how she thinks you are progressing, if you like. Bonus points for having specific questions such as, “I think I should have caught on to X by now, and I don’t feel that am moving along with that. Do you have any tips?” Last thing: I can say that I feel that for every ten suggestions I make at work nine of them get shot down. I don’t even blush anymore because it just seems to be par for the course. Making suggestions, offering help shows you are thinking and you are trying. Never stop doing these things, even if you feel you turn up wrong a lot. You keep doing it you WILL get better at it.
Anon Today* May 22, 2015 at 12:06 pm I volunteered to help facilitate a session for a professional group that I’m a part of, and I’m regretting it and not sure what to do. I have a background in leadership development and training, so when another member of the group had an idea for a session asked for help in designing I offered to help. It’s been super tough to work with him – he’s all over the place, does things at the last minute, and doesn’t have a great handle on the issue he wants to address (or how to do it well in the time we have, but that’s where I should be able to add value). We’re now a week away from the session and he just sent me his agenda. I genuinely can’t really make sense of it, and I’m frustrated. I don’t have the time to spend in the next week to make this something I could be proud of, and I don’t know that I could bring him along with my recommendations anyway (he’s not dug in, he’s just flighty – it would be hard to get him focused enough to make decisions about changing direction and move ahead with them). I’m also worried that the session will be a bust, and I don’t want my reputation diminished by that (it’s not a high profile thing, so this is probably an unnecessary concern, but still). Should I step back? Let him know that I don’t think I can be helpful at this point? That doesn’t feel good, but I don’t really know what else to do. Just let it go ahead in its less-than-ideal form?
Traveler* May 22, 2015 at 1:20 pm I know this will be difficult, but can you confront him on the issue in a polite way? i.e. “Tyrion, if I’m going to be co-presenting this material with you at (professional group) then I need to make sure I feel the session will be successful. I have a few issues here, here, and here. This is how I think it could be improved. Here is how that could happen. If we can’t come to that point with the remaining time, I’m afraid I won’t be able to help with it.” Tone and demeanor could go a long way with softening this, especially if you know him well enough to know what language to use with his personality.
Not So NewReader* May 23, 2015 at 7:59 pm Well, he wrote an agenda so you have that to go with, if you chose. I guess I would take one last shot by saying “What is the number one thing you want to accomplish here? I was looking at the agenda and I really can’t tell what people are supposed to walk away with. What do you want them to know/think about?” It could be that all the agenda needs is to be arranged in topics with subtopics. If I really wanted to do the project at some point I would say, “Bob, I want to help you but you have to quit flitting around, you need to land on some concrete stuff in order for us to proceed.” It could be that he wants to accomplish a lot, which is admirable and you can say that. Ask him if it is realistic given the time frame. Because he has an agenda written, I would be tempted to try. But I am sitting in my comfy house telling you this and you are actually living it. Think about the pros and cons of hanging in with this and decide which pro or con resonates the most with you. Perhaps you could end up saying, “This is a totally different experience and I want it to learn from it.” Or maybe you could settle on, “This is MY good name and I don’t want my name associated with this.”
OfficePrincess* May 22, 2015 at 12:10 pm Ugh. I know we’ve talked about this before, but WHY do people think it’s ok to ask if you’re pregnant. I have a couple chronic illnesses so sometimes I’m sick for what seems like no reason. But is it really necessary to follow up an admission that I’m not feeling well by asking if I’m pregnant? The people I work with are so far down the list of people I would tell right away. And while (thankfully) I haven’t had any issues with infertility or miscarriage, I also haven’t been doing anything that would lead to a baby in quite a while, which is a bit of a sore spot. People suck. Is it the weekend yet?
kac* May 22, 2015 at 12:26 pm Oh, god, why is right!! I had someone ask me in an airport security line the other day. Nope, just have a belly thankyouverymuch.
HeyNonnyNonny* May 22, 2015 at 12:40 pm A coworker the other said to me, ‘Your face looks fuller…are you pregnant?’ I stammered a little, but what I really should have said, as cheerfully as possible, was ‘Nope, just getting fat!’ to see how she’d respond.
Bekx* May 22, 2015 at 1:22 pm I was at a bridal shower and this random woman asked the bride’s FSIL if she was pregnant. She replied “Nope! Just fat” and the woman was like “Oh- No! No! I just mean you’re…um…glowing! You look so healthy!” It was really awkward and uncomfortable. Unfortunately the perpetrator didn’t seem too messed up about it. The victim was really upset, as she has fertility problems.
Traveler* May 22, 2015 at 1:23 pm I’m the type of person that hates when even people I know ask this question. No, thanks, I just feel like crap! Thanks for pointing it out!!
TheLazyB* May 22, 2015 at 1:27 pm I think it’s really ok to respond with “why on earth do you think that’s an appropriate question?!” Because I cannot imagine ever asking anyone that. Friends, coworkers, anyone. Just don’t. (Someone said to me today ‘time for another?’ while my son and I were at the park and I just wanted to say ‘that is a really painful thing for me to hear’ but I didn’t… I know she meant well :-/ )
TheLazyB* May 22, 2015 at 1:29 pm In fact when my friend disclosed her pregnancy I misunderstood her at first and even when I realised I waited for her to clarify, because just no. The contents of anyone’s uterus are none of my damn business.
afiendishthingy* May 22, 2015 at 3:11 pm At a happy hour with coworkers recently, one of my coworkers said to another coworker and his wife “I think you guys should have another baby!” The wife cheerfully responded “I don’t!” but I know from information her husband volunteered to me that there is some family medical history that could make a pregnancy dangerous for her. The coworker who wants to dictate their reproductive choices, meanwhile, has a history of boundary-crossing and being super inappropriate, so I guess I shouldn’t be surprised.
Chartreuse* May 22, 2015 at 7:54 pm Agree with the “why on earth do you think that’s an appropriate question?!” Nobody should ever ask that question. Very rude to ask. Believe me, if the person is in fact pregnant you will eventually be told. Just be patient.
Marcela* May 23, 2015 at 1:20 pm I think I’ll practice responding “why on earth…”, because the frustration and anger I got from those questions follow me for several days afterwards, even if I don’t want to conceive. At my age, being married 8 years, I can’t be sick or show I have a round tummy, because everyone feels with the right to ask stupidities. Honestly, can’t they think that if I AM actually pregnant, they WILL know it?
Lalaith* May 22, 2015 at 4:45 pm Oh Lord, yes, do I hate this! I’m “just fat” so I’ve gotten it more than I’d like. Once I was in an elevator making small talk with my (male) boss, and this woman just randomly interjects something like “Do you find that the wind affects you more, being pregnant?” I assumed she was talking to the other woman in the elevator, it was so out of left field. And when I realized she was talking to me, and stammered out “I… I’m not…” she apparently thought I meant “I’m not affected” not “I’m not pregnant” and started prattling on about I don’t even know what. I wish I hadn’t been so stunned, and could have said something. The elevator opened at my floor, Boss spotted someone he wanted to talk to, and I slunk off to my desk. Never wearing THAT sweatshirt again :-P
cuppa* May 22, 2015 at 12:10 pm I’m debating leaving my field for another career. My current career is one that I got a Master’s degree for, and I still have student loan debt, but I fared better than others in my saturated field and actually did get a related job for a number of years. I’m not very happy in my current position, and a lot of that has to do with increasing dysfunction in my organization. However, it’s getting to the point where it’s souring me on my whole field. I’m discouraged because I feel like I’m not going to be able to find another position in my field and get a good salary without doing the exact same thing I’m doing now in another organization (and I don’t want to do that). I found a position that I really could do, I have previous experience in, and it’s tempting. Half of me feels like I’m giving up my dreams and the other half of me just wants to give up on my dreams and just get the hell out.
Traveler* May 22, 2015 at 1:25 pm Wow. I feel like I could have written this. I’m not sure I have much advice, mostly just commiseration. At this point, I think if you can make money doing something else for awhile it might give you perspective on your current career. Help you decide whether or not you’d like to stay in it. It’s what I’m thinking of doing.
Anonfornow* May 22, 2015 at 3:07 pm I have no advice, but I could have written this, so I hope others do.
cuppa* May 22, 2015 at 4:23 pm Thanks for your responses! I hope things work out for both of you, and it’s nice to hear I’m not alone.
Lalaith* May 22, 2015 at 5:01 pm This sounds like me a few years ago. I double majored in X and Y in undergrad, and went on to get a Master’s in Y, and then a job in a Y-related field. It wasn’t what I wanted to do with Y, though, and I couldn’t figure out how to get the experience I’d need to do what I wanted. So I got frustrated and burnt out, and eventually decided to try to get back into X. In my case, jobs in X paid better and were a lot less emotionally fatiguing – I just had struggled a lot with it in undergrad and didn’t think I’d be any good at it. But I’ve found an area of that field that really works for me, and I’ve been really happy about it. YMMV, of course, but I hope it helps!
Not So NewReader* May 23, 2015 at 8:11 pm What is your primary thinking here with your new opportunity- are you running towards something or running away from something? It’s fine to give up on a dream if you think you have found something better. Dreams are just our way of guessing what we want, anyway. Dreams are not a commitment written in stone. What is the old saying– “Be careful what you wish for”. Lots of people have realized their dream and found out they did not want it. Out of respect for yourself, make sure you are going toward something better in some manner.
puddin* May 22, 2015 at 12:11 pm I am right at this very moment on the verge of frustration water (NOT tears). I have a new boss while I have retained the same role at the company I am patiently but ever more desperately trying to leave. I don’t like this one bit. I have little respect for this person professionally and feel they are ill equipped to manage. I am getting instructions that are not congruent with my depts purpose or goals. This is going to turn my role into something else entirely. Thankfully, I had a great interview last week. Un-thankfully the incumbent company takes months and months to make a hiring decision – So Sept would be a realistic date to hear any news at all. Oh, and there may be one more round of interviews. uhg. Feeling so trapped and overwhelmed right now. The company has already dampened my spirits about liking what I do. This new guy is not helping AT ALL. I have been depressed about it for a couple of months now. There is a role open where I am qualified. Do I move to this role knowing that I more than likely would continue my outside job search? It would be a promotion/raise. But would also take me further away from the types of roles I am seeking outside of the company.
GigglyPuff* May 22, 2015 at 12:25 pm Ugh, that sucks but can I say, I love “frustration water”, it’s perfect. I actually had a mini melt down earlier this week at work over personal things. The type of frustration water, where you can’t even catch your breath, and it really was just frustration at the entire situation I am in! Quickly got out of there, hopefully before anyone saw me through my giant glass office wall.
MaryMary* May 22, 2015 at 2:03 pm Ha! Frustration water. I’m going to start using that term. “I am not crying, my frustration is leaking out.”
Not So NewReader* May 23, 2015 at 8:16 pm Since this sounds pretty dire, I say go for the promotion. You have absolutely nothing to lose and everything to gain. You are in a bad spot, give yourself as many options as you can. It’s when we don’t have options that we sink to new lows. Keep job hunting, too.
Ella* May 22, 2015 at 12:13 pm I am honestly not sure if I am looking for advice or just need to vent. I am part of a team of about eight people. All of us have the exact same basic job description and task work, centered around the core task of packaging chocolate teapots. My boss has conveyed to me that she would like us to spend 50% of our time packaging teapots, 25% of our time take teapots off the assembly line, and the other 25% on other projects (often assigned by others, but there’s also leeway if someone comes up with an idea for their own project they want to do). In the past, my boss has spoken to me about making sure I have my priorities in order, and that I really am spending 50% of my time packaging teapots. I find that totally fair and have restructured my work patterns to make sure I’m pulling my weight and that the bulk of my time is spent packaging teapots. And, to be honest, I’ve basically stopped spending any time on projects, because it feels like whenever I do, I get reminded that packaging teapots is my #1 priority. It’s also probably important to note that most of our shifts are fairly unsupervised. We’re responsible for prioritizing our own duties from moment to moment. This also means that our boss has to rely a lot on inference and second hand information when it comes to who does what on any given day. I’m not saying my boss is wrong and that I’m a rock star, but I do think there is a disparity between what she thinks I do (or don’t do) all day and what I actually do. I’m also kind of getting to the point where I don’t even know any more. That is not the problem. I can live with all that. The difficulty is that I have a coworker who spends at least 50% of his time on projects, and almost no time on the core duty that I get so much flak for not doing (even though I do it). He’s consistently late, and today was assigned to go to another location for training (a training that I would like to do, and have asked to do, and have been told that I can’t do until I can prove that my priorities are in order), and the other location called because he was late there too (or possibly didn’t show up; they called us wondering if he’d come to his regular location by accident). But I know he talks about his ideas for projects with the bosses before he starts them, so I know they know at least that he’s doing them (if not, maybe, how much time they take). Maybe they talk privately with him about needing to spend more time on packaging teapots, but I don’t know. They at least aren’t holding additional training out of his reach until he gets his teapot packaging up to par. Part of me wants to talk to my boss about this perceived double standard, and part of me understands that how my coworker spends his day isn’t my business. And I don’t particularly want to open up another opportunity about talking about whether I suck. I guess I just learn to live with it, and continue job searching, but it’s frustrating.
IndieGir* May 22, 2015 at 12:35 pm Have you tried documenting how much of your time you are spending on packaging teapots and showing this to your boss? That may be a good first step, do a time-log and show what you are actually doing. I wouldn’t try to address this as favoritism, in my experience those who practice favoritism are also masters of rationalization and will react badly to being called on it. Also, I hate to say it, but you may have to resign yourself to moving on if sometime like a call log doesn’t change Boss’s opinion of you. It sucks and is unfair, but sometimes that happens.
Ella* May 22, 2015 at 1:01 pm I actually did that after the first conversation we had about my habits. I would have to go back and find the graphs (I made graphs!), but I was a little bit shy of spending 50% of my time on packaging teapots. This is how I got the 50% number from my boss. She had initially approached the conversationg as, “I need to make sure your priorities are X.” I came back with, “I can’t document my priorities, I can only document my actions, so here is this spreadsheet of everything I’ve done for the past two months.” (I phrased it much more nicely and professionally, and it led to what felt at the time like a good conversation about what she wanted from me and how I could convert those things into action-based items that would actually hold me accountable to improving.) The last conversation we had was the most frustrating for me, because she’s back to “Your work habits are perceived as….” and I can’t fight perceptions. It feels like I’m being told that looking busy is more important than actually doing my job. I’m reasonably certain these days that I’m spending more than 50% of my time packaging teapots, but even if I were to re-document my time, I also don’t know how to have the conversation addressing the potential fact that her perception of how I spend my time and how I actually spend my time are disparate. But yeah. I need to stop taking mental notes on my coworker. It’s not helping anyone.
Jennifer* May 22, 2015 at 2:19 pm That is true: she’s convinced that you aren’t doing your teapots, and what the hell can you do if she doesn’t look at evidence? I’d be documenting all the teapots constantly as proof/backup/saving your ass, but….there may be nothing you can do if she’s convinced you never do teapots. Just pull out your tally marks of every teapot you processed (or however you do it) every time she brings this up again and again, and see if that does ANYTHING.
Jennifer* May 22, 2015 at 12:51 pm So….you spend 100% on teapot packaging and he’s spending 100% on projects, apparently. And your boss is…fine with that? I don’t know what to say other than “constantly document that you are 100% on teapots” to make up for him.
Judy* May 22, 2015 at 4:26 pm Could it be that she wants the department to spend those percentages? At a former workplace, a manager in a meeting noted that 10% of our work should be on innovative projects. So, we all started working on innovation ideas (there was a program company wide) more than we had been. The manager after looking at the time records then had to clarify he didn’t want all of us to spend 10% each. He wanted 10% of the project load to be innovative projects, and he’d assign who was working on them. So if there were 15 of us in the group, actually 2 people would be working half time and the rest of us were only to work about an hour on the innovation program, not everyone worked 4 hours per week on the innovation program.
960 bpm* May 23, 2015 at 1:42 pm It pains me to say this, but – to use male-female relationships as an analogy -it sounds like you have been relegated into the “friend zone”, while your co-worker somehow smooth-talked their way into FWB or better.
Not So NewReader* May 23, 2015 at 8:26 pm Having seen jobs go like this and there is probably not a lot you are going to be able to do. The only other thing you can do is just give daily reports of how many teapots you packaged on the previous day and how long it took you to do that. If you actually have repetitive work like that and it is measurable ask her how many you should be doing per day on average. I suspect you have a boss that has no clue how to manage people. Probably one of her main strategies is to keep moving the target and you have to guess which way the wind is blowing today.
Gaurang Pandya* May 22, 2015 at 12:14 pm There is no ‘master key’ or solution to different work situations pertaining to individuals. The reason? We are Humans, working with Humans. We are not programmed Robots or machines. There should be set policies, but to accept extra duties or not is like buying shoes. You can ask and get suggestions about which look good, only you know if they fit or not! I would analyze the benefit to cost and cost to risk ratio.
At First Job* May 22, 2015 at 12:20 pm Entry-level millennial here at my first job. I quite like the job and the office and the managers and senior staff, but not my coworkers. But I feel very ignored at my job, overlooked by my managers and my coworkers. My coworkers are cliquey and exclude me from their socializing at work and outside, which bothers me but I’m more concerned about my managers. While my managers and senior staff are very nice to me, everyone fawns over and trains this one particular coworker who gets to be involved in different projects. I’ve made my goals and desires clear to my manager, and they’ve assured me that once they get this major transition off the ground, I can be more involved. I wanted to take an outside course related to this transition, but the course was not approved since the project leaders aren’t sure what will be needed for the transition at this point. Anyway, I’m just starting to wonder if investing in me will ever come or if I’ll be stuck in my role without growth. To be fair, I’ve only been in my position for just over a year, but I’ve consistently received praise and positive feedback. Should I bother looking for another job or sticking around for a while longer?
CoffeeLover* May 22, 2015 at 12:36 pm You are your own champion of growth (cheesy I know). Sometimes you get lucky and have a manager that really supports your growth and involves you in outside projects, but that doesn’t mean you can’t be involved even if your manager isn’t willing to put that extra effort into you. It’s just up to you to make contacts outside of your department and to let people (not just your manager) know where your interests lie. Networking in your own organization is important for this very reason. An easy way to do this is to contact people in your organization to see if they are willing to meet for a coffee and an informational interview. Only do this if you genuinely want to learn about what the person does and it relates to your own career aspirations. Sometimes it could be about something they do well (like presenting) that you’d like to improve on rather than their actual job function. Anyways, you meet one of these people and mention you’re interested in communication work (i.e.), then when they need someone on a project to be in charge of the communication they’ll think of you. I think you should give this a try before moving on, especially since you’ve only been there for a little over a year.
katamia* May 22, 2015 at 12:38 pm Is there a specific timeline for the major transition? In the past, when they’ve given dates (“X will happen by this date”), has that turned out to be relatively accurate, or do things often get pushed to the back burner or forgotten about? (Basically, although it’s probably hard to tell since you’re relatively new to the workforce in general, do they do what they say they’re going to do/do you believe them when they say that more will come once the transition is off the ground?) Also, I’m not saying you’re doing anything wrong, but do you work closely with this coworker everyone loves? Are there specific things they do or skills you have that you could work on training for while you’re waiting? If they’re, say, a great public speaker, maybe you could check out Toastmasters or a similar organization or group and work on those skills if your company seems to value them.
At First Job* May 22, 2015 at 1:08 pm They want to wrap up the transition by fall of this year, but it’s been dragged out for so long that it may take longer. They are working hard on it, even involving this coworker to help on it, but there’s no guarantee that it will be finished on schedule. As for this coworker who everyone loves, she does not talk to me at all unless it’s work related, and I don’t even work directly with her. Like I said, they’re really cliquey and aren’t welcoming, and I’ve given up trying to fit in. As for her special skills, to be honest, it’s just because she has a degree and the other coworkers don’t so they’re investing in her, giving her more duties. I also have a degree and I can also take on more responsibility, but they’re investing in her only. I should also add that my coworkers socialize outside of work with some senior staff (although not our direct manager), so I worry that I’m further overlooked for more opportunities.
katamia* May 22, 2015 at 1:28 pm Oof. I was hoping your answer to the coworker’s special skills would be something like “She speaks a language that no one else does that is important to some of our clients” or something genuinely special. I’d recommend upping your skills now as cheaply as you can (library books, free online courses, etc. for some things that would come in handy either for your current industry or for jobs you want in the future), but it doesn’t sound like a good situation. If the transition is completed on time and you do start getting more opportunities afterwards, hey, that’s a pleasant surprise. But I definitely wouldn’t bank on it. The 2-year mark has been quoted a lot around here, and as someone with a jobhopper’s resume (have finally started to overcome that, but I’m sure it’s made things harder for me), having a little bit of longevity on your resume is a very good thing. But in the long run, once you hit the 2-year mark, you’re probably better off looking elsewhere.
Dynamic Beige* May 22, 2015 at 6:23 pm I’d recommend upping your skills now as cheaply as you can (library books, free online courses, etc. for some things that would come in handy either for your current industry or for jobs you want in the future) Agree with this. It’s so much easier now to get the training you want on your own time/dime than it was when I was an FTE. There are points on Udemy where they have sales on their courses where they’re $10, and that’s just one online training website. I don’t know what you do specifically, but it was my experience that I was always kind of the “last one hired” and there wasn’t any room for promotion or upward growth because there already were people in those positions who weren’t interested in moving and if they did, other “better” people would be slotted in ahead of me. At LastJob especially, they only cared that I cranked it out like a machine, there wasn’t any path to learn new things or move up that was obvious and spelled out… so I moved out and it’s sad but as a freelancer, I have both gotten more interesting projects and given myself more opportunities to learn and grow than I got being an employee. It’s still something I struggle with, and I’m not 100% it’s full Imposter Syndrome as I have had people tell me that I was bad at what I do to my face, and treat me that way. Now working on my own, it’s hard to judge against others if/how I’ve improved compared to others, I only have repeat clients and looking at some of my old work to judge by! So, take a tip from me and if you’re not getting what you want or need from work, give it to yourself outside of work whatever way you can.
Jesus Built My Hotrod* May 24, 2015 at 12:52 am It sounds like there are a lot of things going on at your workplace, and it’s difficult to get a good picture of the situation. But I think I’m seeing a couple of things: I’ve noticed this arise with millennials with some frequency: they get a job, they seem to do well at it – but after 3-9 months, they’re approaching their boss with ideas and plans for a new job that they like better. The boss is typically not excited – probably because they were hired to do a specific job, and for the new-hire to start to push to restructure their job is looked upon as “presumptuous”. The other thing I think I’m seeing is that, to be blunt, everyone seems to like your co-worker more than they like you. This could be due to any number of reasons, but I’m cynical, so I would initially ask: is your co-worker attractive, friendly, flirty, fun to be around? While you’re just another guy in a suit? (My first job, I was a carhop. A guy carhop. I remember the first time I made $10 in tips during a single shift, it was a big deal. But the girl carhops routinely made $10 *an hour* in tips. Sometimes there is simply no way to compete). The one piece of advice I have for you is: find a mentor at your job, and pay attention to what they tell you. Because, frankly, overall you sound very lost. You need someone to help you find order in the chaos.
Dr. Doll* May 22, 2015 at 12:22 pm A few weeks ago I posted about a job for which I was an extremely highly qualified candidate if not the best one in a large radius but I wasn’t sure if I would get called due to the weird hiring process — well, I *did* get called for an interview. (Good, their process does work!) I was one of four finalists. The interview went well but I think it’s the wrong move for me at this time. Not only do I feel like I’m not “done” at my current place, there’s a deal-breaker from my side and I think one from theirs as well. I’m wondering if I should email and politely withdraw, or just wait? What do you fine folks think?
CoffeeLover* May 22, 2015 at 12:27 pm I think it’s more polite to withdraw once you’re certain you won’t take the position (if the deal-breaker is non-negotiable). Otherwise, they’re wasting their time considering you.
Kali* May 22, 2015 at 12:22 pm What does everyone here think of coworking and coworking spaces? Is it big in your city? Do you do it? What do you like/dislike? My boss just decided to turn our building into a coworking space, so I’m trying to figure out how to actually make it worthwhile and not just the next fad.
S* May 22, 2015 at 12:41 pm I lived in San Francisco, working in tech, and that’s where coworking spaces are all the rage. Personally, I love it–I love the start-up environment and I love open office spaces. But I can see where the noise level (oh, the noise level…) would bother a lot of people, even if you’re renting one of the ~private~ offices. If your building management is great (we work out of one of the SF WeWork buildings and use other coworking spaces in other cities), then it should be a mostly pleasant experience.
Kali* May 22, 2015 at 3:00 pm Does your management help you get to know your coworking neighbors or does that happen organically?
Victoria Nonprofit (USA)* May 22, 2015 at 12:43 pm I love coworking spaces. Enough “energy” around that it feels better (to me) than working from home, not so much that I can’t focus. They usually have a nice split of open space and closed-door space. I worked for home for years and should have gotten myself a membership at one of the co-working spaces nearby.
S* May 22, 2015 at 2:57 pm Yes! I loved the energy and vibe as soon as I step inside (and I loved petting the occasional dog in the elevator, heh).
Kali* May 22, 2015 at 2:59 pm I can’t have a dog myself, so I’m going to quasi-selfishly make it a dog-friendly workplace so I can play with everyone else’s dogs!
Marcela* May 22, 2015 at 4:46 pm I’ve worked in academia, where only the boss gets a private office, and I love coworking spaces. It’s true thay the noise can be bothersome, but in my experience it’s possible to get to an agreement so nobody suffer so much when they really need to concentrate. The best part for me is the natural way conversations include everyone. In the offices I’ve been all come from different places, and the open space makes very easy for anybody to say “really? In my country is like this…” or “yes, I’ve had that problem, I solved it this way…”. Even when we have had a jerk postdoc, the way the open spaces allow us to interact, has make possible to develop civil relationships with him, instead of isolating him and making everything worst as it happened in the only place where everyone had an office of two people.
CoffeeLover* May 22, 2015 at 12:23 pm This is about volunteering so I’m not sure if it should be in the work thread. Basically, I would like to find a nonprofit organization to devote myself to in a volunteer capacity. I’m looking for something that’s more than physical labor (what I’ve done in the past) and utilizes my more “professional” skills. For example, there’s one position that helps new immigrants with resumes and interviewing. As someone who’s never REALLY volunteered before (for one organization in a longer-term capacity), how have you decided which organizations to volunteer for? I know their cause is probably the biggest factor, but are there other things I should consider? Any red flags I can look for that show the organization isn’t well managed or doesn’t successfully provide the services it boasts?
nona* May 22, 2015 at 12:51 pm Look out for things like poor organization, complaining, high turnover, general drama… if you see a little bit of it now, it’s the tip of an iceberg. The green flags are extremely good organization, happy volunteers, people who tell you they began volunteering after a friend told them about it, and good relationships between the organization and related ones in the area.
Not Today Satan* May 22, 2015 at 12:53 pm I think it’s a lot more rewarding working for a smaller organization that has few volunteers. Big, high-profile organizations tend to have a surplus of volunteers and not enough work to do–and then they bring you in anyway to “build a relationship” and hope that you’ll become a donor, but it can be a frustrating waste of time. Of course, the smaller, lower-profile orgs are harder to find.
CoffeeLover* May 22, 2015 at 1:08 pm That’s something I hadn’t considered. I definitely want to be making an impact. I don’t want what you described above, a bunch of volunteers with nothing to do. Do you have any suggestions on how to find lower-profile orgs? Alternatively, is there a good way to find out whether the org actually has a role to fill?
Mockingjay* May 22, 2015 at 2:34 pm I would treat it as you would a professional job search. Research the organization. Research the position. Identify the pros and cons. Is there an interview process? Can you request an informational interview? It is work, after all. The compensation is simply a different form than a paycheck: helping a good cause, personal satisfaction.
ella* May 22, 2015 at 3:59 pm Depending on your location and the size of the town you’re in, you might check with your local library. Mine has a computer lab at once branch and they’re always looking for volunteers who know how to use computers who can compassionately help people on the other side of the digital divide do things like open facebook and email accounts. I know a lot of people go to the library looking for resume help, too (though I don’t help them with that).
Volunteer Coordinator in NOVA* May 26, 2015 at 3:02 pm As someone who manages volunteers and does a lot of work in the sector, I would say look for somewhere that already has a program/volunteer roles identified before you start. It usually makes the process smoother but also means they’ve identified that as a need which is huge. I don’t use a lot of the huge databases like volunteer match as I don’t find them as helpful so you could always google organizations as you may find some smaller ones that way. You could also check with your local volunteer center as they usually have a pretty good idea of the organizations around them and their needs. A lot of homeless shelters or transitional programs are looking for volunteers to help with resume writing so I would recommend looking at those. I like organizations that have an orientation for their regular volunteers because I think it shows that they are transparent but they are also letting them know what you can expect from them and what they expect for you. Good luck!
LizB* May 22, 2015 at 12:23 pm For hiring managers: when you interview someone, how important is it that they have excellent answers to every single question? I’ve had a few phone interviews lately, and I feel like in each of them — and really in most interviews I’ve had in my life — there’s been one question that catches me off guard, or that I don’t have an example prepared for. I always come up with an answer, but it’s not nearly as good as my other answers, and even if the rest of the interview goes well I feel like I totally screwed up. I prepare pretty carefully for interviews, but somehow there’s always one question that is unique to this interview, or is phrased in such a way that I can’t really use one of my prepared examples. Does this kind of thing happen to other people? Hiring managers, would one less-strong answer be enough to make you reject a candidate whose other answers were strong?
Jillociraptor* May 22, 2015 at 12:36 pm I don’t think I’ve ever interviewed anyone who perfectly nailed every answer. When I’m hiring, I’m always looking at the interplay of strengths and weaknesses in the candidate, and how those complement the role and the team. It’s probably a flag if you can’t think of a time when you were successful at doing one of the core components of the job, or operating in a context critical to success in the job. But I’m not going to reject someone just because they didn’t have a strong answer to one question. Usually, if they’re overall strong, that’s just something I’ll probe in a different way in a future interview.
LizB* May 22, 2015 at 1:12 pm That’s good to hear! I think I know theoretically that it isn’t really possible to nail every single answer, but I’m so anxious about this job search that I’m second-guessing everything I do. Thank you!
Jillociraptor* May 22, 2015 at 2:07 pm I totally get it. I’m a long term commenter but job searching for the first time since visiting this site regularly. It’s amazing how often things that seemed like such no-brainers as a commenter suddenly seem impossible as a real-life job searcher. Second guessing and obsessing over details constantly! Good luck :)
Anonymous Educator* May 22, 2015 at 12:42 pm I can’t speak for other hiring managers, but when I interview candidates for a position, I don’t really think of interviewing as a quiz or test (with right and wrong answers). It’s possible a candidate could say something alarming or extremely inappropriate that would be a huge red flag, but if a candidate seems nervous and isn’t as eloquent on one particular point, that’s rarely a dealbreaker. The other thing to consider is that (again, unless there’s a huge red flag), your interviewer is very unlikely to reject or accept you based on your interview questions (especially in a phone interview). Again—can’t speak for others—but I use the phone interview as a way to just make sure the person is semi-normal… I’ve seen her paperwork and qualifications already. If she’s semi-normal on the phone and looks good on paper, then I’ll bring her in for an in-person interview. At any step of the process, I’m not looking to ding candidates or “accept” them. It isn’t college. It’s not accept or reject. What I’m doing is ordering them in my mind (“This is my top pick. But I also really liked this about so-and-so.”). Then, when it comes time to make an offer, I’ll make an offer to the top candidate and keep the other top ones in mind. If you are the 2nd-from-top candidate, you may have said everything “right” in your interview, and you may be an excellent candidate, but if the top candidate takes the job, then you got “rejected.” Does that make sense?
LizB* May 22, 2015 at 1:22 pm That does make sense, and is good to know. The phone interviews I’ve been having have seemed more substantive than just a quick is-she-a-weirdo check, though — lots of behavioral questions, etc. Still, I don’t think I’ve said anything super alarming, so that’s good.
KJR* May 22, 2015 at 2:34 pm The other commenters have summarized my thoughts nicely. It would be very unusual for a candidate to give a super impressive answer to each question. I am looking for an overall picture.
abby* May 22, 2015 at 5:01 pm This is similar to the approach I take. Like Anonymous Educator, I cannot speak for other hiring managers, but I am often alarmed if a candidate seems to “nail” every question. Did they just memorize phrases, or are they really thinking about the questions? And I don’t see an interview so much as a question-an-answer session; I prefer a conversation. Really, I do. We hire for fit as much as for skill, so the back-and-forth with the candidate is pretty important. If a candidate pauses to think through a thoughtful answer or asks for clarification, to me that is a good thing.
Anonymous Educator* May 22, 2015 at 5:16 pm Yeah, I’d actually say the most common way a candidate can screw it up for me (because candidates rarely raise up red flags like saying something overtly racist/homophobic/sexist) is to not be natural at any time… ever. I expect in the beginning for candidates to be on their best behavior and to be polite. That’s just being professional. At some point, though, during the interview, I want to see a little vulnerability. How do you actually behave as a human? What are you really like (to a certain extent, of course)? If I can’t see any part of that (the vulnerability/humanity… dropping the shield), then I usually move that candidate down the list or off the list completely.
Jake* May 22, 2015 at 2:50 pm In my experience different questions are weighted dramatically differently. For example, during my interview for my first job I was asked how I’d use my ROTC experience to fit in with the rough and tumble construction crowd. After my first month, my boss told me that my answer to that question nearly single-handedly got him to give the green light to hire me. I thought I’d done so-so on that interview, outright tanking at least 2 questions, however, that one question (and my answer) ended up outweighing any poor answers I had given.
Jubilance* May 22, 2015 at 12:28 pm Any tips for dealing with coworkers and partners who will run to your boss to “snitch” on you instead of addressing it with you? I’m encountering this for the first time in my career and it’s driving me crazy. It’s to the point that I’m feeling demoralized and questioning myself, when I know this really isn’t about me. It just seems so extra to run to someone’s boss and say they didn’t email you back fast enough, instead of reaching out to the person. But this is the situation I’m in right now, so I need to work around it for now.
CoffeeLover* May 22, 2015 at 12:41 pm Have you talked to the coworkers about this? “Jane, I’ve noticed you’ve gone straight to Boss about some issues you’ve had with my work recently. In the future, can you please speak to me first so I can try to address it before involving Boss.” Maybe someone else can weigh in on whether to loop the boss in that you either plan to have this conversation or have had the conversation.
Jennifer* May 22, 2015 at 12:54 pm Beats me, but I’m running into it too. Actually, I’m not at all sure I’d even want them to tell me their complaints directly, since my boss is more tactful and modify-ing and makes it a little less terrible to have to hear. But man, I wish people would stop reporting on every tiny thing I don’t do 100% perfectly. I’m trying, dammit. I’m sorry I’m not 100% smooth, knowledgeable, and perfect about everything when literally half of what I’m asked is stuff I’ve never heard of! I’m sorry I was “late” because I was dealing with someone else’s work drama and couldn’t just take off and leave! etc, etc.
Malissa* May 22, 2015 at 1:00 pm Can you ask your boss to redirect them to you? Say, “I’m finding it odd that people come bug you for minor things that I could address in half the time it takes you to deal with it. Could you please ask them if they’ve talked to me first?”
peanut butter kisses* May 22, 2015 at 5:25 pm I would also try to sing the praises where deserved of your co-workers when appropriate. If someone did a great job on a project, let them know when someone else can hear. You will soften your image and seem more approachable. No one likes to rat out Bambi.
Greggles* May 22, 2015 at 8:00 pm Went to a peer once about a mistake they made. Thought they took it ok until I got pulled into the office. I won’t go to a peer again.
Not So NewReader* May 23, 2015 at 9:43 pm The boss is probably encouraging it. I had one boss who said she preferred things were handled this way, as we were not capable of working it out among ourselves. sigh… Yeah, that’s what I thought, too. I would go to the boss, especially if the boss is the one relaying all these messages to you. “Boss, I am really not a wicked witch, it’s okay for coworkers to tell me they need a speedy reply, etc. I won’t get ticked at them. Is it possible for them to be redirected to talk with me personally? I won’t learn how they want things handled if we don’t have an on-going and open conversation.”
Jillociraptor* May 22, 2015 at 12:30 pm How do you include interim roles on a resume? My permanent position was eliminated earlier this spring, but I’ve been asked to stay on in an interim role through the end of the summer. Should I list the interim role separately, or as a bullet point in my previous role? I know what projects I will be working on in this position (and they’re pretty cool so that’s a bonus!) but I definitely haven’t done anything of note yet as I only started about a week ago. So I’m also not sure what to include. Any thoughts?
puddin* May 22, 2015 at 12:48 pm Hmmm, I think it might depend on how much you get accomplished with the interim assignment. Is it a ‘whole job’ unto itself with lots of valuable measurables to add to your resume? If so, I would add it as a separate role. If it is a very temp or very low involvement role, I might leave it as a bullet point to your previous role.
Jillociraptor* May 22, 2015 at 12:56 pm It is a whole job–it’s actually about two steps up in scope from my permanent role, though I’m filling in for someone on leave (so obviously I’m not doing her full job). At the end of the summer, I think I’ll have some valuable outcomes/accomplishments to include, but for right now, it’s really just anticipated outcomes.
puddin* May 22, 2015 at 1:05 pm Yeah def separate then. This would call out the advanced nature of the job. List the targets or desired outcomes as your achievements for now and then update them when they are accomplished. If I were the hiring manager looking a this I would want to see that you have a plan for the role. Listing the targets seems to be the best resume strategy for this when you are one week into something. Good luck!
HigherEd Admin* May 22, 2015 at 12:31 pm I just got a call from a recruiter from a Big Company, who introduced herself in a very confusing way on the phone, and then launched into a phone screen before my brain could figure out who she was and what job she was referencing! I managed to get in-person interview scheduled, so I guess I did well enough on-the-fly, but why do people do this?!
Stephen King's Constant Reader* May 22, 2015 at 1:12 pm No answers for you because I find this mind-boggling, but I totally sympathize.
CoffeeLover* May 22, 2015 at 1:12 pm It’s pretty rude, honestly. Like we’re expected to drop everything we’re doing to be interviewed on the fly. What if you’re at work? What if you’re driving? What if you have 4 screaming kids and 2 dogs around you? These things should be scheduled or at the very least she should ask if it’s a good time before jumping into a phone screen.
KJR* May 22, 2015 at 2:39 pm What?? I *SCHEDULE* phone interviews in the same way that I do in-person interviews. Rude & unprofessional!!
Mz. Puppie* May 24, 2015 at 1:39 pm Yeah, the Surprise Phone Interview is the reason that I stopped answering any unknown phone numbers while I was job searching. Let them leave me a voice mail so I can go back into my files and refresh myself on the job before talking. If they’d have a problem with leaving me a message and me calling them back same-day, then they’re too cray for me to work there anyway.
Nervous Accountant* May 22, 2015 at 12:31 pm I guess this is more of a venting post than advice. It was my birthday on Saturday. Ever since I started working here everyone celebrated their bday. Usually a coworker gets a card and cake and passes it around and everyone who wants to contributes. Takes about 5-10 minutes, no ones pressured to contribute and it’s a popular thing. As sad as it sounds, I couldn’t wait until it was my turn. And then I find out that there’s now a policy that bday celebrations once a month. My manager didn’t like this rule and the ppl in charge of doing bdays didn’t like it But didn’t want to get in trouble (which I totally understand….). I’m told There will be a joint bday on the actual day of the other persons bday but….idk. Then……the same upper mgmt that forbid individual bday parties threw one for the CFO. My boss personally approached me and said. “I didn’t know it was ur birthday…. I don’t check the list….i’m the type that doesn’t care if ppl remember mine or not but you–…well happy bday, we did this for CFO bc there’s no one from upper mgmt here–” Of course I’m taking it personally. I was excited to have a bday at work for the first time ever….. I haven’t vocalized anything to anyone though, but I guess my face said it all.
Jessica* May 22, 2015 at 12:42 pm Looks, that’s rough, but don’t take it personally because it clearly wasn’t meant to be. I also wouldn’t bring this up with anyone too. If it’s a company policy, there’s nothing you can do about it. Ask you friends and family to take you out and have a nice birthday celebration with them instead! Or, next week, bring in cake for the office and say that you wanted to share birthday cake with everyone.
Malissa* May 22, 2015 at 12:58 pm You could work with me where birthday celebrations are completely random. Some times they get acknowledge, sometimes they don’t. Once in a while it’ll involve a lunch out. It’s all so random that I just ignore everything, including extortion requests for gift money.
HeyNonnyNonny* May 22, 2015 at 2:00 pm Here is a story, because you are not alone in this: For three years, I went to graduate school, and every year they set up a ‘birthday bulletin board’ of all the graduate students. Every. Single. Year. I was left off. It sucks, because you want to know why you don’t matter, and it’s not fair. But I think Jessica had some great ideas…and the best thing about birthdays is you’ll get another one next year :)
Nervous Accountant* May 22, 2015 at 5:17 pm Ok I feel horrible for posting this becauseeeeee they threw me (and the other may bday) a surprise party! So sweeet!!!!!
katamia* May 22, 2015 at 12:32 pm I need to contact my previous/current employers within the last few years for my work visa (got the job in Taiwan, yay!), but I don’t want to let the companies I currently work for know that I’m leaving. (I’ll probably be leaving sometime in July.) Anyone have wording suggestions for how I can get letters that say I worked there from X date to X date without, er, indicating that I’m leaving? Or is this impossible and I should just tell them now because it would sound really weird otherwise?
CoffeeLover* May 22, 2015 at 1:18 pm You could just try emailing your HR person and ask them for confirmation without giving a reason. If they ask, you could say you need it for banking reasons (banks want to see stable employed when giving out loans, so it seems like a reasonable white lie to tell).
ALC* May 22, 2015 at 12:32 pm Recently, I had an eyebrow raising meeting with a headhunter who contacted me about a position a few days ago. I am not really in the job market but the opportunity seemed like a decent step up for me and would include tons of growth potential. I had a phone interview with the hiring manager for the job and that went well, but it is clear he is just starting to review candidates for the position. The headhunter asked me to meet them at a local coffee shop so we could discuss more things in more detail. I figured it a little strange since they’d already presented me to the client as a candidate but I was fine with it. I met with her before work and the whole thing seemed strange. The headhunter showed up wearing jeans and a casual shirt. I wore a suit. The first thing they asked was if I’d like to go ahead and buy a coffee, since they’d already had breakfast at home. I figured I had better since we are taking a table in the shop for this meeting. It seemed odd to me that they’d schedule this meeting and not plan to have a drink there, and that they didn’t offer to buy me a drink. (These things were not a big deal, just things I thought were mildly different than I’d been expecting.) Then they used the time we were meeting to pump me for information on my current company, my salary history, everywhere I’d interviewed before and the hiring managers involved…you get the picture. This came off like they were using this meeting as a way to find out information to expand their recruiting business and find clients. If I had known that was the purpose I would not have agreed to this meeting in the first place. I found it double rude not to even buy me a coffee in exchange for all this information (kidding)! Finally toward the end of the meeting the headhunter made a point to chastise me a bit about how I need to be careful about mentioning job titles too much to hiring managers, as it can come off like I’m not interested in the opportunity. This was said in a very condescending tone (which was odd because they had just gotten done telling me about how they knew one of my former colleagues, whom I was quite friendly with, and made a point to call him condescending, even after I mentioned our friendship). I just looked at them quizzically and said, of course that is what I mean, job title is a proxy for the opportunity that comes with more responsibility. I understand sometimes things can get misinterpreted but what I’m talking about is opportunity specifically. They backed down eventually but all in all I found this meeting to be very surprising and in their interest, not mine as the candidate. Maybe I am looking at it the wrong way, has anyone experienced something like this as well…?
College Career Counselor* May 22, 2015 at 1:19 pm Recruiter sounds full of him/herself. Trust your instinct that the person was pumping you for info and that it had little if anything to do with the job you are under consideration for. Good luck in moving forward with the hiring manager!
Workplace Birthday Parties* May 22, 2015 at 12:34 pm My workplace celebrates everyone’s birthday with a card and lunch out. The organizer for this is always a woman. This year, I was voluntold to do it by another coworker. She is a manager, but not my manager. About two organizers ago/a year ago, I suggested that we evenly divide the birthday responsibility among all the staff – everyone picks a name and organizes that lunch and card. Not hard, right? But, my suggestion got a lot of sexist push back, such as ‘I don’t think the men can handle that responsibility, haha’. I said that was unfair to our male colleagues and said that it is sexist, but no one cared to hear my opinions. I’m mostly annoyed and frustrated about the sexist push back. My male c0-workers are competent adults. I would feel terrible if my c0workers thought I was inherently unable to accomplish a task because of my gender. Like, what!?? This morning I mentioned again to a coworker that we should make the birthday celebrations more equal and, again, I heard a lot of sexist drivel. I replied ‘well, I don’t agree with that.’ I also mentioned that the worst that would happen is someone’s birthday is over looked – and that they would obviously bring it up and we would schedule something. It’s not like they would cease to exist if their birthday wasn’t acknowledged! Anyways, I’ve done about two birthdays so far, and I’m completely over it. I have my bi-weekly meeting with my boss next week. How can I bring this up to him so that 1/ I’m not on birthday duty anymore. 2/ birthday duty is equally shared?
Xarcady* May 22, 2015 at 1:14 pm Start by pointing out that working on birthday duty takes away from time spent on the work you are paid to do. Ask if you can be relieved of it. Ask for your manager’s help in getting this task moved to someone else. You can propose an alternative–everyone picks a name, but don’t expect them to use it. You could also propose a completely different system–a monthly celebration, with cake, for all milestones in the department–birthdays, good performance, new babies, etc. But they don’t have to change. And really, the point isn’t to remove the sexism, it’s to get you rid of this task. So focus on getting rid of the task, since you don’t like it and aren’t happy with it. There *are* people out there who would love to do it, I think.
Mockingjay* May 22, 2015 at 1:24 pm I totally get where you are coming from. If your boss won’t understand the sexist argument and rotate the duties, suggest that it’s time to think out of the box. If this were a technical task, there would be no shortage of staff willing to take it on to prove their mettle. Sign the boys up and see how they do! Years ago I was part of a tech writing group that happened to be all female. The department kept coming to us to organize b-day parties, picnics, baby showers, that sort of thing. After a while, we’d had enough of being voluntold to do this; we were coworkers, not office moms. En masse, we said we wouldn’t do it for the next event, and to find someone/some other team to organize it. So the IT team volunteered. There were skeptics; this was a team of young men known for frequent pranks. They threw the best department picnic, ever. Great food, keg of Killian’s Irish red (instead of the usual Bud or Miller – blech). The best part was that they had organized themselves as a cover band and rocked the night away. If, after your meeting you are still stuck with this “duty,” perhaps you can modify it. Consider doing a discreet, informal poll among your coworkers (those you can trust). How popular are these cards and luncheons? How often do they occur? Suggest alternatives. What about a monthly or quarterly gathering instead? Cake in the lobby once a month? Anything to reduce the load. People don’t think it takes much time, but trying to get a card signed by everyone can take hours out of the day. I hope you can get this resolved.
TheLazyB* May 22, 2015 at 1:36 pm Leave the mens out then. If they’re that incompetent that they can’t remember birthdays they don’t get a sodding card. Obviously I’m not serious but I am so mad on your behalf.
fposte* May 22, 2015 at 2:09 pm I totally get your annoyance, and the “oh, the mens” stuff is beyond stupid. But I’m afraid I think you’re doomed. I don’t think that even at the best of times you can force a workplace into changing a workflow so that an individual person’s tasks become communal. And the system you propose is one that almost always fails, in my experience, because some people don’t give a damn about bringing in a cake and a card, so somebody has to administer the overall list, and at that point, might as well have that person doing the birthdays. (And as you’ll see upthread, people do actually find it pretty hurtful when their birthday is the one that’s skipped.) Of course you can still raise the suggestion with your boss if you think it’s viable, but I think you’ll have more traction either proposing moving to a birthday month thing, where you just have a once-a-month event that counts for all the birthdays that month, or asking your boss if you can just pass this task on.
R10Tact* May 22, 2015 at 2:28 pm “Oh I’m so sorry, I already have quite a bit on my plate; why don’t we assign it to whatHISface this month to make sure that everyone feels included in the celebrations.” “No…men can’t handle it” “Oh…that’s too bad, I’m sure they would like to try – in any event, I won’t be able to do it this time, sorry!” THE END! I’m with you on the sexist crap…drives me up the wall! I’m pretty sure there are men in your division who actually would like to get involved but won’t because they’ll receive their own version of sexist crap! :/
afiendishthingy* May 22, 2015 at 3:21 pm what if everyone who wants their birthday celebrated this way goes into the organizer hat, everyone who doesn’t care stays out? Like a secret santa. You don’t want to take a turn to plan somebody’s, fine, but don’t expect somebody to plan yours. (I would probably opt out, sounds nice and everything but I can go without.) And yeah, the sexist pushback is total bs.
Ask a Manager* Post authorMay 23, 2015 at 2:18 am Would you please, please do me the personal favor of saying to the next person who gives you that sexist BS, “You’re not seriously suggesting that we assign work by gender, are you?” Ask it seriously and wait for an answer. Treat their response like you’d treat it if someone were proposing assigning actual project work by gender. See what happens.
SherryD* May 23, 2015 at 7:10 pm “But, my suggestion got a lot of sexist push back, such as ‘I don’t think the men can handle that responsibility, haha’.” Ooooohh, that makes me mad! Good for you for holding your ground.
Anonymusketeer* May 22, 2015 at 12:37 pm Help me overthink the meaning of this gesture, would you? My boss’s boss (a senior VP) is a nice lady who’s old enough to be my mom. In fact, I (a woman) am a couple years older than her own daughter, and even went to the same college that her daughter went to. Yesterday, the senior VP walked past me while I was talking to a coworker in an open part of the office and gave me two quick squeezes on my shoulder. Exactly like my mom or grandma would do. She didn’t say anything and just kept walking to her meeting or wherever. Is that weird to you? Was she trying to be encouraging? I’d been having kind of a rough week. I’ve never seen her do that to any other employees.
Jessica* May 22, 2015 at 12:39 pm Hmmm, I think she’s trying to be encouraging. Or you could have been in her way and she didn’t want to interrupt your conversation by asking you to move?
Laurel Gray* May 22, 2015 at 12:55 pm Encouragement! I don’t think it was weird, however we do have a “don’t touch me, please” culture in America but I find that older adults tend to be touchy in very harmless ways. It is possible that you may have been wearing the “rough” of your week in your face and body language too. I say continue to be friendly to her and greet her in passing.
Jake* May 22, 2015 at 2:56 pm +1 I’d bet the farm you were wearing your frustration on your face. This is a common way for higher ups to give the, “it’ll be alright” without cluing in everybody that you seem down.
cali_to_carolina* May 22, 2015 at 12:59 pm Probably just a little friendly, overly so. I’ve had my boss pat me on the head before (I was seated, she was standing). Annoying for sure but it’s not a hill I was going to die on.
Editrix* May 22, 2015 at 1:04 pm Possibly unconscious and doesn’t mean anything? I have a couple of times just caught myself in time to not do this to people at work. Sometimes you just forget you’re not at home…
Fuzzy* May 22, 2015 at 3:12 pm Sounds like something my mom would do…but not to an employee. It’s a “hang in there” move. If it pops up again I would bring it up.
Wakeen's Teapots Ltd.* May 22, 2015 at 6:25 pm eh, I could possibly do that. I’m more of a rapid double upper arm swiper than shoulder squeezer but it could happen. It’s encouragement. (Why is it in 2’s? It’s a 2’s thing. Not one, not three. Two. Interesting.)
Not So NewReader* May 23, 2015 at 9:52 pm Definitely encouragement. And that is kind of neat, you had a rough week and out of the blue the big boss decides to cheer you on. NICE. Try to let yourself feel good about that and don’t let the bad week pull you down too far.
2horseygirls* May 22, 2015 at 12:50 pm I work in higher ed. Last year, I was restructured out of a business-services department, and (because of the union) was able to “bump into” an academic division administrative support role. The position was empty, and had been for several months. I don’t think the dean wanted to take me (but didn’t have much of a choice), and it has been a difficult transition, even now, almost a year later. I’m at a crossroads, and am not sure what direction to go. I am completely qualified for the position (the “skills test” for the position was alphabetizing 5 names, and doing 2 mail merge letters; in my previous position, I regularly pulled mailing lists for the college schedule/catalog mailing (50,000+ names), and merged over 1,000 letters for events). I have existing relationships with every single staff and administrator on campus, and am considered helpful, friendly, cheerful and efficient, which seems to irritate the dean to no end. In my first three months in the division, the dean told me I was passive-aggressive, negative and creating tension in the office. The faculty, students and parents tell me how much they appreciate what I do, and how much of an improvement I am over the last person in the role (who did nothing but surf and shop online, throw work in a drawer, and was PIPd out of her job). When someone shares something good/helpful/nice that I’ve done, it seems to make the dean (my immediate supervisor) madder, wind up tighter (visibly tense up) and avoid me even more (which I didn’t believe was even possible). I’ve requested to push back on a couple of deadlines for process documentation (to write it up after going through it one more time), but otherwise, meet all deadlines and complete all requests for work on time (and frequently before the deadline). However, lately, another admin (who works for another division housed in the same office) has mentioned that the dean’s behavior is exactly how the previous person’s PIP started, which ended with termination. It is obvious to people all over the college that the dean ignores me, leaves me out of communications within the division and office-wide (which includes the other division), and blames me for the smallest thing if given the opportunity, even if I never received training or communication about it. I’ve worked at this institution for 7 1/2 years; it is close to home, I like what I do, I can actually take a sick day or use my vacation, and I like my co-workers. I have spent a year keeping my head down, my opinions to myself, and trying not to breathe wrong – I’m exhausted, and go home at night, and have no energy or desire to anything but eat dinner and go to bed. I don’t really want to leave, but I also don’t want to get fired. Should I cut my losses, or wait it out? I’ve read all of Allison’s advice, and Evil HR Lady’s too – open to thoughts from the wise AAM readers (especially those who work for higher ed – is this just a higher ed thing?). Thanks in advance :)
2horseygirls* May 22, 2015 at 3:57 pm The union is aware. I have been told it doesn’t qualify as hostile work environment because the dean’s actions are not against me as a member of a protected class, just personally. I’ve also read between the lines to understand that they aren’t going to go up against the dean because of the success of the last campaign to get an employee fired.
2horseygirls* May 22, 2015 at 4:00 pm I am – unfortunately, I seemed to have missed a recent window of similar positions. Keeping my options open to all possibilities, and reaching out to some former co-workers from previous companies as well.
Delyssia* May 22, 2015 at 4:25 pm Good luck! Since you like the institution, I hope something opens up soon. I think exploring all your options to get away from your current supervisor is definitely the way to go. If this was a rough patch in an otherwise good working relationship, I could see the argument for waiting it out, but I think it’s clear that this isn’t going to magically get better.
BRR* May 22, 2015 at 6:35 pm He’s an ass. I’m really sorry. I would start looking. It doesn’t sound like he’s going to like you. In the meantime see if there are any trends he likes among people and try and copy them. Are you having one on one’s? Like most positions, you should be receiving feedback. If not you can ask for some? I’m surprised it’s so easy to fire someone in a union. I thought they usually required cause? Obviously depends on the CBA. You may not have the union on your side but you have the CBA still. Read it thoroughly.
Burkleigh* May 22, 2015 at 10:48 pm I don’t really have advice, but I can sympathize. My boss treats me similarly to how you are being treated. I hope I can get out ASAP but the job market is not great, plus staying in my field would most likely require moving to a new city/state. :(
2horseygirls* May 28, 2015 at 1:39 am Burkleigh, I’m sorry to hear that you’re in the same situation. I hope a better opportunity comes along for you. BRR, it seems like the dean’s favorites are the ones who never ask questions. I’m not sure how I’m supposed to learn how things are done in the office if I don’t ask, but the collective wisdom seems to be to start looking for a better opportunity, so onward and upward! :)
Female Construction Site Visitor* May 22, 2015 at 12:53 pm What do females wear to construction sites other than khakis? I’m looking at a job where I would need to be in an office for half the day (business casual, no jeans, etc.) and on construction sites the other half. I can’t change into jeans in between sites. Any ideas?
AnotherAlison* May 22, 2015 at 1:09 pm You could look at women’s Dickies pants or similar. They have a lot of different styles & they’re not expensive. At my company, you usually get to wear jeans in the office if you’re going to the job site later, even though we are normally “no jeans.” But, our jobs are all around the country, so it’s more like a once-a-month problem, not an every day thing.
The IT Manager* May 22, 2015 at 1:24 pm Just goggled and Dickies has options for women. http://www.dickies.com/womens-clothing/womens-pants.jsp
Jake* May 22, 2015 at 2:59 pm +1 In our company, if you’re going to be in the field at all, jeans are acceptable, as long as you aren’t in an important meeting. That being said, I think the easiest thing to do is where Khakis for the first couples days up to a week and then scope it out to see what everybody else does.
OfficePrincess* May 22, 2015 at 1:11 pm I also find myself needing to straddle between business casual and practical. In addition to khakis, I have a few pairs of pants in grey, brown, and one purple that are a heavier material like jeans but that are cut and colored to be equivalent to khakis. I’ve found them in a couple different places. Good luck!
The IT Manager* May 22, 2015 at 1:23 pm I’m not sure why you are eliminating with khakis. I mean you can wear some sturdy pants of another color, but that’s about it. I think skirts and dresses are not going to work so your options are pants. Depending on how much climbing, getting dirty, brushing up against things involved, you could wear nicer dress pants, but I think khakis or Dickies-type are your best bet.
Joey* May 22, 2015 at 4:05 pm depends on your position and function on the construction site, but jeans are usually safe if it’s common knowledge you go to a construction site frequently.
Come On Eileen* May 22, 2015 at 12:54 pm How would you go about asking your boss to provide the salary range for your personal position? These dollar figures are only available to managers, but I’d like to know where I fall in my range. I’d like to know for a number of reasons: 1) curiosity – am I on the low end or high end? 2) I’d like to make a case for a raise soon, and I’d like to use this as one piece of the puzzle. I plan to focus on my accomplishments and the added value I’ve brought to the position, but it would help to know if I’m at the lower end of the range (which I suspect I am, given that the only salary ranges I do have access to are those published for open positions identical to mine, and I’m at the lower end of those. Sadly.) Does it matter if I ask in person or in an email? It it as simple as “hey boss, I’m interested in seeing the salary band for Teapot Designers at our company — is that something you are able to share with me?”
cali_to_carolina* May 22, 2015 at 1:06 pm I’m not sure if your boss would be willing to share this? I suppose it depends on your relationship with them. It gives you a lot of power than most orgs don’t want folks to have. I’m coming from a private industry POV, though, without formalized salary bands or the like, so YMMV
BRR* May 22, 2015 at 6:37 pm I’m going to make a guess you won’t be getting the range. If you’re going for a raise look through the previous articles on here and come up with a number based on market rate and what your company pays.
Not So NewReader* May 23, 2015 at 10:01 pm Or you could simply go with the published information that you already have. I am not sure why the boss’ answer would be different from what is published. He might admit to having some wiggle room, but if you are at the low end of the published rates you already have wiggle room to use up. I really don’t think you need any further inputs to put together your case for a raise.
Dave#* May 22, 2015 at 12:54 pm So here’s probably a happy dilemma, maybe? But a stressful one. I’ve been pretty bored with my job, but got promoted a month ago. So far this has meant little in practice and I didn’t even know what my raise was. Until today. I got a raise–not as much as I would have liked, but probably about as much as I could have hoped, at 10%. I also got a lot of talk about more responsibility, a bigger role in the (small) company, some leadership opportunities, and so on. I also got a much better title. Flip side of this is that, because I was pretty bored, I had been listening to some guys I know who work for a company I used to work for. They’re starting up a new team there and were feeling me out about coming back for what would be a very different role from what I have now. We talked a lot, and I could have a formal offer from them as early as next week. I don’t know what the money will look like initially. I’d be back down the latter, but at a company that actually has a ladder and some definite opportunity to climb. I’d also be acquiring a more versatile skill set. In a year or two, I’d likely be making more than I would be with the current organization. There are also better perks and better benefits. The other thing is swaying me is that with my current gig, I don’t have a backup. This makes taking time off… onerous. Even in the event of illness. I raised this with my current employer today and they didn’t have a good answer for me. Before today’s meeting, I was pretty confident that even if the money was equal, I’d jump ship. The talk of more responsibility, however, is somewhat appealing; that said, right now it’s just a promise (and I’ve had my heart broken before). Now, if the money at the new place is significantly better, my decision becomes pretty easy, but I can’t count on that. So I’m trying to think of this under the assumption that the compensation is equal and seeing how I feel. Right now, I’m torn. I guess I’m looking for an outside, objective perspective. Any thoughts? Any suggestions? Any things I should be mindful of that I might not be considering?
katamia* May 22, 2015 at 1:12 pm I think it comes down to knowing yourself and your career goals. It’s great that you know that you’re interested in more of a leadership role, but what about further on down the line? Would those new skills you’d develop at the new company help you get to where you want to be 5 or 10 years from now? Would the leadership experience at your current company help you get there? I mean, I know what I’d do, but I’m not you so “I’d do X” isn’t really relevant.
Dave#* May 22, 2015 at 2:52 pm Thanks. Yeah, so part of the problem is I am not sure where I want to be in five years. That’s actually part of what the appeal of the new position is: it would touch on a lot of different parts of a mid-sized organization and I’d get to see a lot and learn a lot about different roles. On the other hand, I might be fast-tracked to leadership in my current gig, and then eventually move on to something else with what might be a more impressive resume, at least based on titles and duties.
Not So NewReader* May 23, 2015 at 10:08 pm How good is Current Employer at keeping promises? It sounds like you would make the jump if the money was better. So this means you have to wait until all the facts are collected up. If it turns out to be close or the same, I would look at how healthy each company is. Are they growing? Are they financially sound? Then I would look at bosses. Who would be my boss in each instance? Can I work with this person?
cali_to_carolina* May 22, 2015 at 12:55 pm For job seekers, how much are you personalizing your cover letter? If I have something *really* compelling to say about why I am applying to the company , or that I admire them for XYZ, I certainly include it. But if I don’t have much to say about it, I’m sticking to my talking points and accomplishments without much fawning. Hiring managers, how much stock do you put into “I am applying to company Y because of….” or are you looking for more of a skills fit?
katamia* May 22, 2015 at 1:06 pm I never personalized it much to the company. I personalized it more to the job ad, tailoring it a lot to the skills listed there and, if I were REALLY confident, maybe trying to intuit other skills that might come in handy and mentioning those. I always got a lot of interview requests, too. And then for some things there just isn’t much you can say. I interviewed with (and was eventually offered a position at, although I wound up declining it) a company that sold office equipment to businesses. How much can you say about that? Even the guy who interviewed me and I got along great, and he said a lot about how the products that they sold were dull and he didn’t expect me to be very excited about it. (Which…I mean, he was right because I don’t care, but that contributed to my decision not to take the job, too.) It would have looked weird, both in my cover letter (although I didn’t know what the company was so I couldn’t have said anything about my supposed passion for the product–I applied to a lot of job postings that didn’t list the company name on Craigslist) and especially in the interview.
Sara* May 22, 2015 at 4:17 pm I barely change mine at all – but I’m also an elementary school teacher, so 96% of the jobs I’m applying for are, for all intents and purposes, the same job. (All schools are committed to developing the whole child into a productive 21st century citizen etc.) If it’s an employer I have a personal connection to (i.e. a school where I used to sub, or I worked at their summer school) or that has a really unique feature that is obvious from their internet presence (i.e. STEM- or arts-focused schools) I do make sure to incorporate some relevant points. But for the most part, the reasons I’d be a great fit for one teaching job are no different from the reasons I’d be great at another teaching job at another school.
Ask a Manager* Post authorMay 23, 2015 at 2:23 am I’m looking for an explanation of why you’d be awesome at this particular job, and that can’t be just summarizing what’s on your resume.
Marcela* May 23, 2015 at 1:29 pm What can you say when the openings are super general, for example stating that one of the requirements is “to have a strong desire to learn from the experts”? I’ve seen quite of these vague job openings for software developers and I never know what to say…
Red Panda* May 22, 2015 at 12:58 pm Hi, Friday Thread! I’ve never commented before. So after a long hiatus I am able to get employment again! And I managed to snag a job with a company that needs my experience. I’m being given a lot of latitude right off the bat, and I’ve been invited to a meeting with a prospective new client next week – before my actual start date. In my interviews and after accepting my offer it was made clear to me that my expertise with teapot lids is a major reason I was selected to be hired, and that a large part of my job will be changing the way that we make teapot lids. I was asked to give my input on the present teapot lid making process by critiquing a some information about it in advance of this meeting, and I did so – offered my opinion on many of the teapot lid practices in place now and how we could update them, and why they may be making lids ineffectively right now. I was then contacted with the current lead of teapot lids (who I am working with/for) about setting up a call ahead of the meeting to discuss my thoughts about teapot lids. Now I’m second guessing, and I am worried that I stepped on this person’s toes. I’m pretty candid, and thought it was more of a general question, but I’m now thinking that I may look like a complete jerk, since I am so brand new to this job that I haven’t started yet. I plan to go into the call next week with an explanation that my comments were only meant to offer my personal view of teapot lid design, and that I didn’t intend to steamroll this person’s knowledge of teapot lids. Am I way overthinking this?
GOG11* May 22, 2015 at 2:16 pm I don’t think I’d bring it up again. Moving forward, you could make it a point to say, “From what I’ve seen of the Chocolate Teapots set up, I would suggest (observation/guidance/advice)” or “In my experience, (process) works well in situations where the lids are wibbly-wobbly, but only if it’s due to (some factor).” I would think that, if they hired you largely because they felt you brought experience and knowledge to the team they didn’t have and that they needed, they would want you to provide this information. I’d focus on delivery and less on whether or not you’re allowed to provide feedback when you’ve been explicitly asked for it. I hope others will weigh in, though.
Thinking out loud* May 23, 2015 at 12:29 am I think it’s good to talk to the current teapot lid designer. You can say that the changes you mentioned were some ideas that you’d like to look into but that you understand that some might not work out for any number of reasons. This is what I’d do at work, too – I generally come up with ideas and then discuss with other folks in my area or related areas to figure out whether the ideas should actually be implemented or not.
Not So NewReader* May 23, 2015 at 10:12 pm I agree. Just say something similar to what you said here. And let her know that you know that there are always unforeseens, so you have your eyes wide open.
Pennalynn Lott* May 22, 2015 at 1:00 pm I could use some advice about which university I should go to. I’m done with my Freshman- and Sophomore-level courses and now need to pick the place to get my Bachelor’s in Accounting. The two choices are: (1) University of North Texas at Dallas (UNTD), a very small, new school that is only partially affiliated with the University of North Texas. Most classes are only offered once per year (i.e., ACCTG 3110 is only offered in the Fall, ACCTG 3120 is only offered in the Spring), and what’s more, there is only one single session offered. (So, yes, that means that there is only once ACCTG 3110 class offered in the Fall, so (A) there’s not a lot of choice when it comes to customizing a schedule, and (B) when the class fills up, that’s it; you have have to wait a whole year to take it.) Also, being a new school, it doesn’t carry any prestige in the community; *and* I’m worried that even though it’s a state school it may not be around in the long-term (so I would have graduated from a university that couldn’t stay in business. Ugh.) Lastly, it’s a 30-minute one-way drive from my house, through and into some not-so-very safe neighborhoods. (2) University of Texas at Dallas (UTD), a well-established, well-respected school. Lots of classes are offered year-round, it would be easier to customize a schedule, and this university will still be going strong 100 years from now. The catch? I’ve got a full-ride at the small school, UNTD. And because it’s so late in the academic cycle I won’t be able to get any scholarships for the 2015-2016 year at the bigger school, UTD, so I’d have to take out about $5000-$10,000 in loans to get through my Junior year (I’ll get a Pell grant, but it won’t be enough to cover everything). I’m 48 and will be making my final student loan payment this coming September from the *first* time I was in school, back in the late 80’s, so I am terrified of taking out student loans again. The last piece of the puzzle to take into consideration is that I don’t plan on doing the typical 20-something career path after graduating. I don’t want to work for a Big Four (or whatever the number is these days) accounting firm. I don’t even want to work 40 hours a week. I plan on getting my CPA and then work from home doing the books for local small businesses. So, basically, I don’t need a brand-name degree to help get me into a competitive junior position at a Fortune 500 company. But the brand-name degree would be nice, and I think my experience at the bigger school would be more enjoyable. Thoughts?
the gold digger* May 22, 2015 at 1:12 pm If you plan to get a CPA anyhow and want to won your own business, then I say follow the money and go where it costs you the least. You probably already have a good network of friends and professional associates, so you probably don’t need the networking you would get from UTD or UT-Austin. If you wanted Big 4, I would send you to UT-Austin, with their top-5 accounting program. But you are sane and don’t need that hassle. :) (UT alum here – no bias!)
Millenial Banker* May 22, 2015 at 1:12 pm Would it be possible to attend the small school for a year and then transfer to the bigger school? Maybe that would give you time to get some scholarships.
Pennalynn Lott* May 22, 2015 at 1:27 pm That was my initial plan/hope, until the academic advisor at the bigger school told me that I’d have to take at least 50 hours at their school in order to graduate from there. Which would mean either sitting idle for a year or retaking a bunch of classes.
College Career Counselor* May 22, 2015 at 1:25 pm I agree with The Gold Digger–don’t take on needless debt. I think the smaller program that gets you the degree you want/need to be successful for your career path is the way to go.
De Minimis* May 22, 2015 at 2:01 pm Since it’s in the same system, you might also be able to utilize career services and other resources through the main UNT campus.
fposte* May 22, 2015 at 2:18 pm What I hear from you is that you don’t want to go to UNTD and you don’t want to pay for UTD :-). How long would it take you to pay off the UTD loans, and where are you in your retirement savings?
Pennalynn Lott* May 22, 2015 at 2:36 pm That’s exactly it, fposte! :-) It would probably take me five years to pay off the $10K. My retirement savings is pretty much the $1M house in San Francisco that becomes mine when my dad dies. I’m getting this accounting degree (and, later, a CPA) because I plan to still be working in my 70’s. I would be bored silly being fully retired.
fposte* May 22, 2015 at 3:41 pm I get the plan, but it’s never good to rely on the ability to work until your 70s. Life interrupts that plan with depressing frequency. Are you currently eligible for Social Security or is the house really it, full stop? (I seem to recall a spouse–does Spouse have retirement possibilities that can feed two?) That being said, I don’t think $10k is that daunting a loan, numbers-wise; I’m just thinking about the possible impact if you break your accounting bone at 62. I wouldn’t take on the loan–and lose 5 years of retirement savings–unless I knew I had food if I did have to retire earlier than planned.
fposte* May 22, 2015 at 4:10 pm The other thing I’d check is whether the rarity of offerings at UNTD means it would take you longer to get certified and working if you graduate from there. Find out how many accounting majors have to take longer than four years to get their courses.
Pennalynn Lott* May 22, 2015 at 6:06 pm I forgot about Social Security. Yes, I’ve been paying into it since I was 16. Plus Boyfriend and I have been putting several hundred a month into an IRA for about 5 years now, and the amount will increase when I get out of school. I will go bonkers if I break my accounting bone. Or all the other money-making bones in my body. Then I guess I’d have to draw disability alongside regular Social Security.
fposte* May 22, 2015 at 10:48 pm That Social Security cushion might be enough for me to go for UTD, if that’s what I really wanted. And by “really wanted,” I mean I’d rather have that degree than a degree and $10k.
Bonnie* May 22, 2015 at 2:54 pm I would lean toward the smaller school with the full ride but I would also look into a couple of things. In my state (not TX) taking the CPA exam requires a school with specific accreditation. There was a problem for a while with schools who had the wrong accreditation. Second make sure that your credits are going to transfer if this school closes before you graduate. We had an intern that wanted to change from one major university to another within the state and found out that only his undergraduate courses would transfer and he was going to pretty much lose his entire junior year.
Pennalynn Lott* May 22, 2015 at 3:13 pm Aaaand, yep, UNTD is recognized by Texas’ Accountancy Board. And, according to a UTD advisor I just talked to, my credits from UNTD would transfer to UTD; the problem would then be the “need to take at least 50 hours at UTD to graduate from UTD” requirement (which is three full semesters’ worth). I feel confident that UNTD will be around at least for a couple more years, long enough for me to graduate.
Future Analyst* May 22, 2015 at 3:11 pm Hello, fellow Dallasite! :) Have you talked to the financial aid office at UTD? Sometimes, FA offices don’t necessarily list all of your options on their website, and going in and talking to someone may reveal other options. Another alternative is to accept at UTD, and take only one or two classes for the semester, and apply for FA for the spring semester. I agree with fposte– it sounds like you don’t really want to go to UNTD, so I would fully explore ALL your options for going to/paying for UTD. The FA office may also be able to point you to some late-deadline scholarship opportunities. Lastly, if you’re currently working for an accounting (or related-type) company, you may want to see if they would be willing to cover any portion of your tuition. Good luck!!
Pennalynn Lott* May 22, 2015 at 6:22 pm Future Analyst – I haven’t talked to the FA office at UTD yet because they won’t speak to me until my application is processed. I filled it out on April 22, and they’re telling me it could still be another 4-6 weeks. Grrrrr…. The Academic Advising department told me they weren’t supposed to talk to me about specifics, either, but they were kind enough to break the rules so I could make some preliminary decisions.
Pennalynn Lott* May 22, 2015 at 6:37 pm Oh, and I’m not working for anybody right now, other than the small business Boyfriend and I own. Through the magic of [perfectly legal] accounting practices, my official income is well below the poverty line for a single person, so I ought to be able to go to UTD for free, eventually. (Combo of Pell grants, tuition assistance, and need-based scholarships. And probably merit-based, too, because I’m a straight-A student). I just have to get scholarship applications in before the cutoff dates. (I sent FAFSA info over months ago).
Jake* May 22, 2015 at 3:11 pm Don’t let the classes once a year thing deter you. I went to a university with 40,000 students, and half my 400 level courses were offered one time slot per semester and the other half were offered one time slot per year. However, they knew which classes all of us needed to graduate, so they were scheduled in such a way to make it very easy to fit all the classes in and make it work. I can’t say that that would be enough to sway your decision towards this smaller school, but definitely don’t let that worry you.
Graciosa* May 22, 2015 at 3:12 pm I’m strongly against needless debt, but I would advise doing some digging to find out if you’re going to be able to easily find a job from either school that would let you meet the experience requirements for a CPA license. I’m hoping it wouldn’t be a problem – but it’s better to find out now.
Pennalynn Lott* May 22, 2015 at 6:14 pm Graciosa – I talked to my accountant about that aspect of it, and she didn’t think it would be an issue (probably because she and her also-a-CPA husband have offered to hire me part-time when I get a few classes under my belt).
anonymous for this one - truly* May 22, 2015 at 5:48 pm I work at UNT at the main campus in Denton. We are celebrating our 125th anniversary this year so I don’t see them going out of business soon. Have you considered the program in Denton? I have one reservation that I heard from a student who went through the accounting program here recently though – he commented that he was upset that UNT “lost” 73 million through an accounting mistake would mean that his UNT degree was tainted by association. I would ask people in the accounting world if they think this is true or not. Disclaimer – My job at UNT doesn’t have a lot interaction with the business school professors but when I do, I have been impressed with them.
Pennalynn Lott* May 22, 2015 at 6:10 pm Alas, Denton is too darn long of a drive for me. I’m in East Dallas, and it would take me an hour to get there, each way, asuing zero traffic. I did it back in the late 80s, and I hated it.
anonymous for this one - truly* May 22, 2015 at 6:30 pm Hmm – I get what you mean. There is the Denton A train now that aligns with DART but that would be a lot of hours on those trains. You could study but . . . it is less than ideal. I work with a lot of students who commute and have set up their schedules so they are on campus just MWF or TTh but I think that is just as taxing. Another thought – a lot of universities offer online classes. I would see how many each college would let you do for your degree to see if that makes you lean one way over another.
Pennalynn Lott* May 22, 2015 at 6:46 pm Online is definitely a consideration. UNTD has none. UTD has plenty, though I’ll have to check how plentiful they are at the 4000 level. And, yeah, I did the Tue/Thu thing for a year. I ended up staying in a hotel in Denton on Monday nights, to at least avoid rush-hour morning traffic for one of my commute days. Plus, if there are required group study or projects, then that’s an extra burden to get back up to Denton. I just don’t think I can pull it off.
Anx* May 22, 2015 at 11:49 pm Since you already went to college, would the colleges recognize that you have many credits? If this is a second bachelor’s or you have more than the 2 years you just finished, you may be able to register for classes early, so they wouldn’t fill up. I have a bachelor’s so I pretty much have first dibs at comm college. Of course, if there are a lot of other second degree students that may not be such a competitive advantage.
silvertech* May 22, 2015 at 1:03 pm I posted last week about being laid off and being quite calm and happy about it… well, today my boss has told me that the company will work things out so that me and my coworkers can collect unemployment! We will also get a small bonus (almost my monthly pay) and of course the severance package: in my country when you leave a company, whatever the reason, even if you quit, you get bonus money based on how long you worked there and payment of unused PTO. I have a sizeable emergency fund but this is a huge relief, of course! You know, sometimes I’m so shocked by the huge differences between the USA and my (European) country when it comes to the working world… I’m thinking this could be a topic for a future post, mabye?
BRR* May 22, 2015 at 6:43 pm That would be interesting. What I’m confused about is why wouldn’t you be able to collect unemployed if you were laid off? You can in the US and there’s like no safety net here.
Anx* May 23, 2015 at 12:00 am Admittedly I don’t remember the details from last week (and the site is lagging for me right now so I can’t go look), but there are quite a few scenarios where you can’t get UI. I’ve been laid off (I think?) before I earned enough ‘quarters.’ So if you’re working a lot of short term jobs or fall into the last in first out trap you probably won’t have UI. What I find fascinating is the concept of severance.
Elizabeth West* May 22, 2015 at 6:57 pm You know, sometimes I’m so shocked by the huge differences between the USA and my (European) country when it comes to the working world… I’m thinking this could be a topic for a future post, mabye? I think that’s a great idea.. Alison? And I’m glad everything worked out for you.
Anx* May 23, 2015 at 12:03 am I don’t know if you can do a comparison very easily. Reading this site is like looking into another world to me. PTO, severance, EAP, sick days, employer based insurance, retirement plans…all things that seem pretty foreign. I live in the U.S.
Sabrina* May 22, 2015 at 1:05 pm Question about the belief that you should always negotiate a job offer. Let’s say you apply for a job and it says in the posting that the pay is $X/hour, which is more than you’ve ever made. They offer you $X + $3/hour. Do you still negotiate or accept off the bat? Assume that the pay is what is inline with what “should” be paid for this type of job.
Bea W* May 22, 2015 at 1:13 pm My last offer was a full 20K above what I was making plus an annual bonus plus way better benefits. Sometimes negotiating is just not necessary. If you are happy with the offer and it is fair market value and even more than what you were asking, I don’t think there’s any reason not to accept. I really think negotiation should not be the default and it makes no sense if the offer is waaaay better than you asked for/wanted.
The IT Manager* May 22, 2015 at 1:42 pm Don’t negotiate just to negotiate. You would have been happy with X (that’s the impression I get from your post) and they offered X+3; take it.
The Cosmic Avenger* May 22, 2015 at 1:44 pm I wouldn’t blame anyone for not negotiating if they’re being offered well above market salary/rate, but me, I’d probably still ask “So, is there any flexibility in that?”, unless $X is double what I’m currently making. (Maybe triple, if I was making entry-level wages.)
Felicia* May 22, 2015 at 1:55 pm Once I asked for what I had determined was fair (i could live fairly decently with it and it was about average what other people were making in similar roles in the same industry.) They offered me 5K per year more than that. I was ok with accepting right off the bat because it was more than i wanted. I think negotiation should be the default only if it’s below what you asked for, presuming what you asked for was researched and fair.
GOG11* May 22, 2015 at 2:11 pm The point of negotiating is to try to reach a mutually agreeable employment package. If you’re already there, what’s the point in negotiating?
The Cosmic Avenger* May 22, 2015 at 2:28 pm Because even if you’re happy with what you’re offered, the company might be perfectly happy to pay you more if you just ask. There was a good article about negotiations in the Washington Post this week. (Link in a reply)
The Cosmic Avenger* May 22, 2015 at 2:29 pm http://www.washingtonpost.com/posteverything/wp/2015/05/21/the-best-way-to-way-to-eliminate-the-gender-pay-gap-ban-salary-negotiations/
GOG11* May 22, 2015 at 2:51 pm This is a good point. I think you’re less likely to gain anything from a negotiation if you’re both happy with it and if it’s in line with what you could expect for the role, skills required, responsibilities, area, industry, etc., but with reasonable employers, there isn’t anything to be lost by negotiating., either If it’s lower than it should be, you shouldn’t lose anything in negotiating, but you stand to gain more money (or other perks).
BRR* May 22, 2015 at 9:27 pm They might consider you wildly out of touch with what you and the position are worth. $3 more an hour is a lot if they posted only $X and not a range.
Oatmeal* May 22, 2015 at 1:05 pm I applied for a position that I was very well qualified* for at the beginning of April, and have heard radio silence on it. I wrote a follow-up to the hiring manager and learned from his out of office email that he’d been away from the office basically for an entire month after the position closed, so I was still hopeful I’d hear from them, but nothing. *I know everyone thinks they’re well-qualified for everything, but I am really, exceptionally, unusually qualified for this… it’s a very niche position that requires a degree is rare subject matter, and I have a bachelor’s and master’s in that subject, plus years of work experience that is highly relevant. The sector I’m in is teeny-tiny, and now I’m running into the hiring manager EVERYWHERE within the context of my current job, and it is so awkward. Since I applied I saw him at an event (I was with my current boss) and have scheduled two meetings with him for my current boss, plus exchanged a bunch of emails (related to my current job). I’m still kind of holding out hope that they haven’t scheduled interviews yet. When I talked to the hiring manager this week, he made a point of mentioning how frantic and crazy things are right now. I know you’re supposed to move on after you submit an application, but I find it so weird in this case that they haven’t reached out to me. It makes me worry that either me or my company have a bad reputation in the field… or I wonder if they are afraid of “offending” my company by hiring me away… (we’re a funder in this field – the organization I applied for is a client.) I ‘m not sure I actually have a question… I’m just looking for commiseration? Stories of similar hiring processes in small fields? Possible explanations?
Traveler* May 22, 2015 at 1:37 pm I applied for a position in March that I was exceptionally well-qualified for. Just as you described, anyone having that very unique combination of experience that they needed seemed impossible. I have background in A that is very rare, and I have experience in B, which maybe only a handful of people in the country have. They needed A and B, with 2 years of experience in C. I had all of it, with excessive years experience in C. Everyone I described it to commented that I was perfect for it, even going so far as laughing at how crazy it was that the job description was practically written with me in mind. I got a form rejection about 5-6 weeks later. I assume they already had someone in mind who didn’t have those things, and they described them because they thought it would be impossible to find someone more qualified. They weren’t honest about what they needed. Or there is another snowflake unicorn out there like me who had more years or a better cover letter. Who knows?
Oatmeal* May 22, 2015 at 2:05 pm I’m sorry it didn’t work out for you. I know I need to mentally move on from this, but it is hard. There’s definitely some context around this particular opportunity that I don’t have – I can see in their archives that they’ve posted this position + another that is almost identical 3 times in the past year, and it has never been filled. I guess I shouldn’t take it personally.
Traveler* May 22, 2015 at 2:10 pm I totally understand though. I was sure the call was coming, and I got increasingly frustrated every week that went by. I couldn’t believe I got a form rejection and not even a phone call or an interview. It was just a reminder that Alison is right – you really never know. Sorry you’re dealing with it though!
Job-Hunt Newbie* May 22, 2015 at 1:53 pm Hiring processes are slow. They are unpredictable. You never know if you’re what they’re looking for. I just got callbacks from positions I applied to MONTHS ago. Like, beginning of the year applications. It’s not always a reflection on the company. I’ve been on a hiring committee for my field, and our process took months from job posting to finish due to HR , having to interview candidates, reposting the position due to not enough qualified applicants…ect. You really need to hit “send” and move on. I personally would not try to continue conversation with the hiring manager at this point; they said they were in a busy time, so it is very possible that there’s a lot going on that is prioritized over filling the position. If they want to call, they will call you. It’s really difficult, but you just have to be patient in these scenarios!
Oatmeal* May 22, 2015 at 2:01 pm Thanks… just to clarify, I haven’t been engaging with the hiring manager about my application other than the one follow up email I mentioned. The conversation about him being busy was in the context of me reaching out to him for something related to my current position (unrelated to my job application.) I swear before I applied for this job I’d never even heard his name before, and now he’s everywhere. Hazards of working in a small sector! ;) Usually I’m pretty good at moving past applications once they’ve been submitted. I think this one just seemed so relevant to my experience that I felt confident they’d call.
BRR* May 22, 2015 at 9:46 pm Hiring processes are slow. We posted a position in February last year and didn’t call anybody until July. Assume you didn’t get the position and move on. Even in the most niche of industries you never know which candidates will appear.
Bea W* May 22, 2015 at 1:05 pm Oh dear lord. I had no choice but to use the work tampon dispenser. I may as well have gone outside and wrapped some leaves around a stick.
Elizabeth West* May 22, 2015 at 1:09 pm I feel bad for laughing, but that was really funny. I keep stuff in my desk drawer, just in case. But sometimes you run out.
the gold digger* May 22, 2015 at 1:14 pm Yeah, mine is in my Emergency Chocolate Drawer, behind the peanut butter jar and the candy corn. Come on over. :)
katamia* May 22, 2015 at 1:15 pm Oof. I’ll be back in an office for the first time in awhile, and this would never have occurred to me, lol. *makes note to have a work stash just in case*
Bea W* May 22, 2015 at 1:18 pm And this was one of those times. Plus it’s Friday and everyone works from home except one menopausal woman. So no one to bail me out!
TheLazyB* May 22, 2015 at 1:41 pm Someone asked me for a tampon once. She was clearly mortified to have to ask me. I use a mooncup so couldn’t help. I felt awful :(
Arjay* May 22, 2015 at 5:04 pm Someone randomly asked me for “a pad” one day, and I thought she meant a writing pad. Oops.
MaryMary* May 22, 2015 at 2:10 pm At OldJob, we had a problem with the chocolate in the emergency drawer disappearing. Then we made it the emergency chocolate/tampon drawer and stymied the chocolate thief.
Bekx* May 22, 2015 at 1:15 pm My grandfather “stole” one of those machines once at a job he was working at. It was in the trash so it wasn’t really being stolen….but he installed it in the downstairs bathroom of his house. His brother was there with him and was like “Why do you need this??” and my grandpa looked at him and said “I have 4 daughters at home.” My mom was too afraid to use it. But it was definitely a conversation starter!
The Cosmic Avenger* May 22, 2015 at 1:33 pm Did it take quarters? He could have used it towards their college funds. :D
Bekx* May 22, 2015 at 2:58 pm It did take quarters! My mom said they always had them under the sink though, so she never had to use it.
Natalie* May 22, 2015 at 4:58 pm My step dad has a duplex which has coin laundry in the basement (talk about a cheap landlord) and he just took the cover off the coin box. The same 6 quarters have been going through that machine for years.
the gold digger* May 23, 2015 at 9:38 am Really? I don’t think it’s unreasonable to have a coin laundry. I think about all the hours I have spent at laundromats when I was a renter and would have been so happy to be able to do laundry from home, even if I would have had to pay.
Maisie* May 22, 2015 at 1:07 pm I just got to listen to a 20 minute rant from the head of another department about the data that I’ve been asked to provide in about twelve forms this week. It’s really stressful to hear someone like that wish your predecessor hadn’t left, but then claim that their rant isn’t a criticism of you, rather, that it was a criticism of the department as a whole. He didn’t know I was there – he was complaining to my manager. I awkwardly pinged her an email to tell her that I was still in the office, but she didn’t receive it until he’d left. I’m so stressed out. I can only provide data that I’m asked for, and even then, if it’s not been entered right by the department, I’m not psychic. I can’t magic up the discrepancy. How do I work with this? What’s the best way to nip this in the bud? My manager has been nothing but reassuring and I know my performance is fine, but… I’m a one person department. My workload is skyrocketing. I came into this job with three months experience as a database assistant and now I’m responsible for managing the entire database for a national charity. I’m good at it, but the preconceptions other people have of me are really hampering my working self-esteem.
Soupspoon McGee* May 23, 2015 at 3:30 pm Ug. I’m sorry. Talk to your manager about the expectations for your positions–yours, hers, your internal customers’, and so on. Together, you should be able to sort out (and prioritize) what you can realistically do, what needs to be done but has to wait, and others expect but can’t happen without resources (or ever). Then she needs to take the lead clarifying your role to others in the organization, and she needs to back you up when you hit a snag. If you both can develop a process to identify snags, you can begin tackling things like incorrectly entered data or vague requests for information. So, long-term, you can standardize processes, develop checklists or request forms that help people think about what they really need, and generally make your job easier.
Jillociraptor* May 22, 2015 at 1:09 pm What is the higher education hiring process like for staff/administrative roles? The application process? I’m coming from the nonprofit sector, if that helps for comparison. Any major differences or tips for success?
Xanthippe Lannister Voorhees* May 22, 2015 at 1:16 pm Slooooow. I haven’t worked in the non-profit sector so I can’t really compare and contrast but I’ve applied for many jobs in higher ed. I applied for multiple jobs (at different times) at one institution and for each email the decision deadline rolled past and a canned email was sent to applicants about “delays in the hiring process.” So my biggest tip is “be patient” because it will get frustrating.
Job-Hunt Newbie* May 22, 2015 at 2:00 pm Seconding slow. This is the field I’m entering post-grad (not admin roles), and I’m getting contacted now for positions I applied for 2-3 months ago. Right now is a very “busy” time to hire, since they’re trying to place for the fall academic year and want start dates over the summer. Once September/October hits, it will slow down again until the spring academic year starts, around January. It may take months from start to finish, so be prepared for a wait! Higheredjobs is awesome for finding job postings. If you look under “Secretary/Admin Assistants” and “Other Administrative Positions” under the Administrative tab on the main website, you may find a ton within your area.
GOG11* May 22, 2015 at 2:05 pm I have been working in low level administration at a college for about 3 years. For the first role I had, I had worked for that department as a student and had special training that the role required. I sent a cover letter and my resume to apply and I had one interview with a committee. My responsibility expanded into another area after the person in charge of that area saw my work and heard of my reputation and he brought me on board in his department. For my third role (this one is full time, previous two were part), I applied with a cover letter and my resume and I had an interview with the Dean, an interview with the Dean and department heads, and a tour. I had worked in the nonprofit sector for a year prior to this job, but it was in a strange sort of area, so I don’t know that it would apply here. I think I would focus on how your skills would transfer to the role at hand. A lot of higher education institutions provide a lot of information to the public as a part of recruiting students, soliciting donations, general advertizing, so it would be good to take advantage of the information provided when researching the college/org where you want to work. If you were going for a faculty position, I think it would be more of a leap and the process for those positions is very different from mainstream hiring practices in some ways. On the staff/administrative side (as long as we’re not talking Deans and higher ups), it seems to be pretty comparable to other interviews I’ve been on. I am pretty young, though, and haven’t had a ton of interviews, so my perspective is somewhat limited. Best of luck to you!
GOG11* May 22, 2015 at 2:07 pm I forgot to add timelines. For both positions that I actively applied for, it took less than a month from application date to starting date. For higher-level roles, faculty positions, and more specialized roles, though, it can take significantly more time.
Jillociraptor* May 24, 2015 at 12:28 am Thank you all! It doesn’t surprise me that timelines are long, in particular…my partner currently works at a university so we are well-acquainted with the bureaucracy of a large institution! Appreciate you all’s input!
Xanthippe Lannister Voorhees* May 22, 2015 at 1:12 pm Don’t worry, I will not do this BUT! I wish I could just call about the job I applied for and say “are you gonna ask me to interview or nah?” I’m kind of in apartment lease limbo until I hear anything back and it’s frustrating to have my life on hold over this one thing. Of course it’s a job in academia so I know everything is just going to move extra slowly but I only want to know if I should keep my hopes up or just move on.
HeyNonnyNonny* May 22, 2015 at 1:51 pm This reminds me of the scene in 10 Things I Hate About You when Bianca, in French, asks Cameron when he’s going to stop messing around and ask her out. I think it’s something we’d all love to do.
Yeahright* May 23, 2015 at 9:46 am I know how you feel. I spend my days waiting for the job to call me about an interview, which is just not happening! So my trick to see if the job is still vacant is to ring up and ask the if they have filled the position. If they say they haven’t, I make out like I am interested in applying and then ask them what the closing date is for applications. This way, I find out if the job has gone (therefore no interview for me) and if it’s not filled yet I know the closing date, therefore the approximate time they will start interviewing. I’m not in the U.S. – the job hunting process here is a lot more straight forward and usually very quick. So, I know if I don’t hear from a job I applied to within at least 2 weeks, it’s likely they have already chosen the applicants for interviews. I hate waiting, so after 2 weeks I have been chasing them up & asking them outright if they job has been filled. I may get an answer I don’t want to hear, but at least I know one way or another. I’d love to ring and ask them “are you going to pick me for an interview”? Waiting for that call is the ‘worst’! Good luck, I hope you get an interview soon. In the meantime, keep yourself occupied by applying for other jobs – don’t rely on just one.
Anx* May 22, 2015 at 1:20 pm Does anyone have any resources for pursuing a career for the long-term unemployed? I think in the coming years I will have to double down on some of my ventures that never led to regular employment, or walk away and change direction. Sometimes I wonder if I need to go to school for a completely new major, but I’m not sure how I’ll find an entry level job a decade after my first graduation without much more intensive experience (to date, the jobs I felt I learned the most from were jobs I held in college, pre-recession). I think about giving up on so-called professional work, but I also worry that I’ll always have trouble fitting into the low-wage service sector and I have limited specific manufacturing skills (and no experience). I fail many online personality tests, am a little slow at first, and have a difficult time with following piecemeal oral instructions (fwiw, I have many ADHD symptoms although I don’t know if I actually have it), and I worry that having a degree and certain experiences make me not a good fit. Despite years of college graduates adjusting their expectations, I wonder if I’ve removed myself from the applicant pool for too many positions. I’ll be 30 next year and am starting to panic. I keep worrying that an employer will never want to take a chance on me; that I’ll forever be tainted by the fact that I couldn’t get a job and hold a job out of college. How can you figure out what educational or volunteering experiences may help with future employment when labor statistics don’t paint the full picture? For example, perhaps Teapot Engineers have a low unemployment rate, but do employers who hire TEs hire entry level workers in their 30s who don’t have a history at a previous employer? I’ve tried talking to people I know in tangentially related fields, but they offer mostly platitudes and don’t seem to understand why I’d be concerned about this; they assure me that someone like me won’t have a difficult time finding a job in that field. I’m skeptical, though. I know there are books and articles focused on the career changers, the 50+, the previously incarcerated, and other difficult-to-employ groups. But I’d love any recommendations on how to get a job in your desired field with these impediments and which careers are friendly to late bloomers.
katamia* May 22, 2015 at 1:50 pm Oh, man. I feel for you. I’m in my late 20s, but I graduated just before the recesssion, so I missed a lot of good working years and am still trying to catch up. I would recommend taking a long, hard look at your skills, interests, and especially your goals, and then making sure the jobs you’re applying for match what you actually want instead of what other people are telling you you want. (I’ve been living at home due to under/unemployment, and I had parents constantly in my ears telling me how I wanted “a job, any job, just to get some stability and security” when all I wanted to do was run off to another country and work there for awhile to experience something new.) What actually helped me a lot (I don’t know if this would work for you because I don’t know what your skills and interests are) was thinking outside the box a bit. I type incredibly fast, have excellent grammar and spelling skills, and am very detail-oriented, so I wound up with a work-from-home transcription job. Not ideal (almost deadly dull at times), but I’ve been doing it for almost two years now after a pretty disastrous foray into teaching. Transcription uses a lot of the same skills as the jobs that I actually want (editing jobs). So that’s gotten me some (nontraditional) experience. I still don’t seem to be in the running for all editing jobs (some of them want an English or journalism degree, while mine is in something else), but with my transcription experience I’ve gotten interview requests/editing sample requests from every single editing job I’ve applied to that didn’t have that requirement, and will be starting an editing job later this summer (in another country, even). I don’t know what your goals are so I can’t really offer more concrete suggestions, unfortunately, but see if you can find people in the fields you’re interested in who didn’t follow the traditional path, study what they did, and see if and how you can apply what worked for them to your own life. Also, I understand that money may be tight for you, but if you can, it might help to get some input from a psychologist about the possible ADHD symptoms. Good luck!
Graciosa* May 22, 2015 at 2:53 pm The recommendations for how to get a job in your desired field with impediments are going to be pretty much the same as the recommendations for how to get a job. You need to show the employer – first in your resume and cover letter (or application) and then in your interview – what you can offer. Then you just hope it matches their needs reasonably well. You will still be left with the basic math of applying for many jobs that you’re not going to get, and being one of many applicants for those jobs – only one of whom will get it. Finding the job for which you are the best candidate and the best fit is rarely a quick or easy process. The only thing I will caution about is to make sure you’re not presenting yourself as desperate when you need to appear confident. Have a good answer for how you’re spending your time while out of work (learning a new skill or volunteering is good, admitting you’re applying to any job you can find without discrimination is not). Alison has a lot of good advice available on this site – but none of it will contain the secret code to place on your resume to guarantee you a job. I wish I could make this easier for you, but being un- or under- employed is just hard. You have my sympathy and best wishes –
Ask a Manager* Post authorMay 23, 2015 at 2:30 am Anx, what are you awesome at? And do you want to email me and see if there’s any help I can give if we can do a little back and forth?
Anx* May 24, 2015 at 6:10 am I’ve been trying to think of something that I’m awesome at all day (and perhaps to some extent, for years) and still don’t know how to answer this. I have an incredible long-term memory about small details about people, have a habit of asking really great questions, and am usually great at finding patterns and drawing connections. But outside of personal quirks, I can’t think of any jobs where I felt I was doing anything awesomely. The few jobs I felt I I did a really good job in were ones that didn’t really rely on specific skills, but where I could immerse myself in the jobs (which were heavy on communications, community building, event planning, and advising). I will email you shortly. Thank you!
AvonLady Barksdale* May 22, 2015 at 1:29 pm It’s imposter syndrome time, yay! I have been at my current job for almost 6 months, and while I feel like I’m getting the hang of things, I still feel like I’m drowning in many places. Like right now– it’s a holiday weekend, we have some huge projects coming up, the senior person I’m working with is out, and I just feel like I’m expected to get everything right when I feel like there’s so much I don’t know yet. At my last job, I got used to being VERY good at what I did, but that took a good 6 or 7 years. This new gig is great, but it’s a different side of the business and requires a whole new skillset and way of thinking. So my question is… how long did it take you to feel like you really knew your job and could exercise some authority and independence?
CrazyCatLady* May 22, 2015 at 1:33 pm It totally depends on the job! Usually around 3 months for me to feel pretty good, and by 6 months, I’m usually independent. But YMMV. It takes a while to get the hang of things!
HeyNonnyNonny* May 22, 2015 at 1:46 pm I think my first ‘breakthrough’ feeling was around 6 months…I’m at around 10 months now and finally feel reaaaaaally comfortable.
Vanishing Girl* May 22, 2015 at 2:14 pm Me too. 6 months is generally the first time I don’t feel hyper-vigilant and worried I’m going to mess up. I’m at month 8.
AvonLady Barksdale* May 22, 2015 at 2:25 pm It’s so weird– I was feeling so good about things, getting the hang of them… then it all got dumped on me again and I again felt like I was drowning. It’s very up-and-down. So I know that “breakthrough” feeling well, I just wish it would apply across the board and not just to specific tasks!
afiendishthingy* May 22, 2015 at 3:36 pm It’s totally up and down for me. I’ve been in my position about 9 months and some days I’m totally at home, some days I feel like I know nothing. It’s also totally dependent on the position, most other jobs I’ve had I felt like I knew what I was doing after 6 months or even 3. But this is a higher level position than I’ve previously held so it makes sense that it’s taking longer. I was also told when I was hired that it took about a year to learn the job, so I guess I’m on track!
Xarcady* May 22, 2015 at 2:11 pm Statistics I’ve heard, and that seem reasonable to me, are 3 months to get a grip on the new job and 6 months to really feel at home. Also that if the work is cyclical in nature, you have to complete at least one cycle, be that 4 months, 8 months or a year, before you feel comfortable.
AvonLady Barksdale* May 22, 2015 at 3:00 pm That’s a good point about cyclical work, and probably why I still feel so at sea. My projects are unusual in that they don’t follow our normal processes– this client is a long-term one who gets all kinds of exceptions. None of our projects with them wrap up, they just keep going on and on, stuff gets added, deadlines get moved around, etc. I’ve been brought in on something that would be my first start-to-finish project if we win the business, and I really, really want to do it so I can feel more grounded. I’ve learned through this job that I’m really process-oriented; give me a clear list of things/steps to “check off”, I’m great. Be crazy and nebulous and throw a ton of balls in the air at once? Takes me three times longer than my usual to figure out what’s going on.
MaryMary* May 22, 2015 at 2:11 pm When I started at OldJob, they told me it took 12-18 months to really run on all cylinders.
Graciosa* May 22, 2015 at 2:22 pm I think those are almost two questions – but I’m a manager, and had to exercise authority and independence on the first day. Whether I knew anything about the work was actually pretty irrelevant; I still had to manage it. For independent contributors, our rule of thumb is that they start understanding a bit at three months, but mostly enough to know that they don’t know nearly as much as they want or need to know to really master the job. The worst of the learning curve is usually past after six to nine months, and real competence (meaning a fair amount of independence) usually takes a year.
afiendishthingy* May 22, 2015 at 3:42 pm “For independent contributors, our rule of thumb is that they start understanding a bit at three months, but mostly enough to know that they don’t know nearly as much as they want or need to know to really master the job.” Yeah, I often feel like I’m in a “the more I learn the less I know” situation. And after 9 months, I can step back and realize that I’ve learned a ton of stuff about “standard” processes, but I still end up focusing on how clueless I feel when I inevitably get thrown curveballs. I definitely haven’t gotten everything right, but the mistakes really are good teachers.
Professor Moriarty* May 22, 2015 at 1:31 pm Advice please! I am a student due to graduate in 2017. I have a 20hrs per week job that makes me full time diuring the summer months so is prefect for studying. It is not your average student job- I have a lot of responsibility, manage projects & do everything from customer service, expense reports, managing relationships with both clients and vendors and making new relationships for the company. I am torn as to wether to try for an internship in my chosen field (tax accounting) next summer, due to the nature of the job I would have to quit and not be able to return for my final year. So do I try for relevant experience or a fairly impressive 4+ year job when I graduate? I did a pre internship week with a company this Easter so my chances of landing one with that firm are pretty good, I am staying in touch etc. Anyone with experience hiring recent graduates please, please chime in!
Stephen King's Constant Reader* May 22, 2015 at 2:20 pm I’m piggybacking this. In some fields it’s crucial to have some hands-on experience in your actual field of study, regardless of the fact that you’ve been keeping busy elsewhere.
Professor Moriarty* May 22, 2015 at 1:32 pm Also, I have a couple of years experience in a full time office job in payroll before I came to university and will be 25 when I graduate if that makes a difference!
Professor Moriarty* May 22, 2015 at 1:36 pm I’m not sure, all the friends I have who have grad jobs say try for the internship but they are all in corporate finance or consulting. I just would be sacrificing an entire year’s salary for it so I’m not sure what to do!
Stephen King's Constant Reader* May 22, 2015 at 2:21 pm If the company tends to do campus recruiting and has a history of hiring their previous interns, I’d say go for it.
Millenial Banker* May 22, 2015 at 2:34 pm It sounds like your current job will add some great lines to your resume, but it’s time for an internship in your field. My accountant friends usually made pretty good money with their summer internships, which were all full time. I would think (but obviously couldn’t say for sure) you’d be fine financially to take an internship and then find some other job in the fall. But we’re talking about Summer 2016, right? I say apply for internships in your field and evaluate your options when you get some offers.
Bonnie* May 22, 2015 at 3:06 pm I would go for the internship. I would think that direct job skills would be a big booster on the resume and you still have three years at the other job and everything you did there.
Professor Moriarty* May 22, 2015 at 4:10 pm Thanks all! I will definitely try for an internship now- applications for summer 2016 open next month so I really did need to decide where I stood. I really enjoy he job I have now but I think it might be a good idea to do something a little less intense for final year anyway.
Seattle Writer Girl* May 22, 2015 at 1:33 pm So, I just discovered last week that my boss’ boss/Head of my Department has regular, monthly 1-on-1 meetings with all of the men on my team but not with me or the 1 other woman on my team. This has been going on since January when they re-organized our department. Any advice on how to handle this? Should I even bother bringing it up with my (male) boss?
limenotapple* May 22, 2015 at 1:38 pm Is it possible to ask why you do not have these meetings, without being accusatory and without mentioning the other employee? If you frame it as curiosity and keep it about yourself, it might be revealing.
HeyNonnyNonny* May 22, 2015 at 1:45 pm Yes, and maybe even add on something like, “I’d love the opportunity to touch base with you every month. Could we put our own standing meeting on your calendar?”
TheLazyB* May 22, 2015 at 1:45 pm How much do you trust your boss? Or your boss’s boss? Is there any difference in grades? Or job tasks? I hope it’s not the obvious answer :-/
LCL* May 22, 2015 at 1:51 pm Hi, male boss. You haven’t scheduled your one on one meetings with me yet. When do you set the schedule/have the meeting? Or you could do it passive-aggressive style-Hi male boss. You have had a one on one with John and Jon and Jhon. Did I miss our meeting? /This is not the recommended way, but is the Seattle way, and how I used to do things when I was much younger. It doesn’t work very well.
Stephen King's Constant Reader* May 22, 2015 at 2:31 pm I also hope it’s not the obvious answer, but be prepared for the possibility that it may be. It’s good, though, that you’re looking to address it and not shy away from it. I would definitely bring it up to him and ask for monthly meetings without mentioning the fact that you know there are other meetings going on. If he’s fair, he should agree if he does, great. That lets you know that the ball was in your court all along (I agree that he was doing you and the other female employee a disservice by not setting up these things with you guys as well, but it’s possible it may have actually been up to you two. We don’t know what the original setup was, no matter how it looks). If he doesn’t say yes, you absolutely should drop your knowledge on him regarding the meetings he’s having with the men and watch him squirm.
Sophia in the DMV* May 22, 2015 at 1:34 pm Anyone else following Retraction Watch (and the rest of the social science internet) and the Michael LeCour debacle?
De Minimis* May 22, 2015 at 1:55 pm I’ve seen a little bit about it due to the original coverage on This American Life. As the other researcher pointed out, it would have been less work to actually do the study.
limenotapple* May 22, 2015 at 1:37 pm My boss is a liar-head. It’s to the point that I just can’t trust anything she says. The most frustrating parts have to do with taking leave. “I have three days of doctor appointments” was really that she was visiting her boyfriend in another city. “I’m working from home to do a virtual conference” also visiting other city (and using one of the conference days as a travel day to get there). “I need an extra day for a memorial service” was her getting her nails done. This kind of thing happens very frequently…she’s been out of vacation for a long time, but just keeps coming up with more reasons to be out of the office. There’s other things she lies about also, she’ll often say, “Well, MyBoss wants it to be this certain way” and we find out later that was never the case, or “HR told me it has to be this way” and it will come out later that HR never said anything. There are so many examples I could give if I wasn’t worried about being too specific. She’s really, really bad at covering her tracks, so without any snooping on our part, we always figure it out. Right now, I’m trying to decide whether to call her out on the lies, or just make her as happy as possible so it’s easier to move to another job. I’m leaning toward the latter.
some1* May 22, 2015 at 1:45 pm Well, a boss isn’t like a friend or a spouse that you can “call out”. Can you alert her boss to what is going on?
GOG11* May 22, 2015 at 1:53 pm If you do talk to her boss, I wouldn’t focus on the lying. I’d focus on the effects of her being out, giving out information that wasn’t accurate (in the HR case, for example), etc. Outlining the behaviors and the negative impact they have on your work will look a lot more credible than calling her a liar (which may just come off as an insult).
The Cosmic Avenger* May 22, 2015 at 1:50 pm Remember, the lying is personally offensive, but if her boss isn’t willing to call her on that, you should stick to dispassionately and objectively pointing out how her “mistakes” about when she would be available, or what HR said, or what her boss said, affected your ability to do your work. Her boss may know and decide that she doesn’t care enough to confront her, so going to her boss might backfire unless you make it about how it’s affecting your performance instead of her lying.
limenotapple* May 22, 2015 at 1:58 pm This is really good. I think you are right. I think if her boss knew about it, that it would not go over well at all, but since we are in different offices, her boss will not know unless someone comes forward. Focusing on how it impacts me/the customers/our outcomes is probably the way to go.
AVP* May 23, 2015 at 12:43 am The owner of my company is a compulsive white liar and it drives us all CRAZY but doesn’t really affect our jobs so we all just roll our eyes when he’s not looking. Luckily his lies are so inane that they don’t really touch us – it makes no difference to me if he’s worked on 19 projects this year (really 16) or what vaguely important person he “knows.” If he tries to walk back something that really does affect me, like remembering a day off or something, I correct him and treat it like a memory issue. “Oh, you must have forgotten, we discussed that I would be off this Friday on the 20th after we finished meeting about the new teapot contract!” It helps that I very a very good anecdotal memory so I sound trustworthy. fwiw, it’s funny watching a new colleague or client slowly realize how full of crap he is.
Soupspoon McGee* May 23, 2015 at 3:38 pm What do you want to have happen as a result of her lies? And of those consequences, which ones matter to your ability to do your job? And is your workplace culture one that will deal with lying, or turn a blind eye because she’s management? Honestly, the most you can do is cover your own behind when she tells you to do something and uses her boss or HR as an excuse. I’d write her an email confirming you understand the instructions and ccing whomever she cited as the sources, like so: Jane, As you instructed, we will begin making the new batch of teapots without spouts, per Violetta’s directions. If there are any modifications to this, please let me know. Astrid.
Random CPA* May 22, 2015 at 1:43 pm On Instagram I follow a girl I used to be a youth leader for in church. She’s in college now, and I saw recently that she posted some resume templates to her peers for $15-$20 each, which is cheap enough, but maybe not for college students. The resume templates are graphic resumes that look pretty, but the outlined content is horrible. Some of them have spots for the candidate to add pictures of themselves, one contains a section for an objective, the experience sections are in block text format instead of bullet points, education is way down at the bottom of the resumes (for college students, they’d want the education at the top), and a lot of useless, wasted space on things hiring managers don’t care about. I remember being in college and wanting a “pretty” resume, but after being in the real world and making hiring decisions, I’d much rather see a resume with substance than one that catches the eye on looks alone. I thought about talking to her next time I see her at church when she’s visiting her family, because if nothing else, I think I could give her tips on how to change the content sections on her templates to make the resumes have more substance. Worth it, or should I mind my own business?
GOG11* May 22, 2015 at 1:49 pm To me, this feels like an MYOB situation. The only way I can see it going well would be if it came up organically and she said, “hey, Random CPA, I know you’ve done some hiring. What do you think?” I don’t know how likely that is to happen, but under any other circumstances, I just don’t know that she’d really hear what you say to her.
Random CPA* May 22, 2015 at 2:18 pm Yeah, that’s what I was thinking. College kids know everything and I don’t know that I would have been receptive to constructive feedback like that when I was in college. I just feel like she’s doing her peers a disservice by not only promoting these resumes, but also charging for them.
John* May 22, 2015 at 1:48 pm Okay, so here’s a story from my retail days that the paging question reminded me of. Where I worked, Sundays were very slow. Like, do inventory while the store’s open slow. But, we still needed at least one manager, at least one floor associate (me), and at least one cashier in the building. We got bored. Often. One exceptionally boring Sunday, my manager asked if I had a cell phone on me (that this was in question should indicate how long ago this happened). I did, and he asked me to go to the break room and call the store. That was the only instruction – go in the back and call the store. I called. The cashier answered. Because this cashier had been involved in a couple harmless office pranks as the prankster, I decided to play Crazy Customer Questions. “Yes, your ad this week says that 100-packs of blank DVDs are on sale for $100. I was wondering if there would be a way to get an even larger package and get a better discount?” Cashier: “I’ll have to check. How many DVDs were you hoping to buy?” Me: “Well, I called your other location, and they didn’t have any, but they said you had 72 of the 100-packs.” (At this point, our manager walks into the break room to eavesdrop for a couple seconds.) “I was hoping to buy all the DVDs. It looks like you sell 50-packs at $60, so about $1.20 a disc, instead of the $1 a disc for the 100-packs, and I thought maybe I could get a scaled bulk discount – 20 cents a disc for 7,200 discs?” Cashier: “I think we could probably shrink-wrap those together for you. Let me get a manager and see what we can do.” The cashier talks to the manager. The manager check to confirm that there’s only one line on hold, makes sure that the call she was answering was indeed a call about bulk pricing on blank DVDs, picks up the phone, says “Don’t ever call here again” to me, and hangs up. I go to the DVD shelf and get a 100-pack of DVDs. I walk up to the cashier. “This is one 100-pack of DVDs. How, exactly, did you think we were going to be able to shrink-wrap 100 of these together?” That Sunday became slightly less boring.
Stemmie* May 22, 2015 at 1:50 pm So I posted here a couple of weeks ago trying to figure out how to ditch a classist, exclusive application requirement for my summer camp. ($X00 deposit required for all registrants to prevent any flaking and therefore unfilled slots. For a free program. Which received govt funding. “Subsidizing the rich” as one commenter put it.) So…mission failed. I suggested the alternative of the waitlist, and pointed out I couldn’t do any additional outreach / recruiting I would be able to do to keep the waitlist full in only we could waive the deposit. He still said no. I really just think he doesn’t get it. It all just kept coming back to… “They’ll self select out.” “Not our problem.” I’m just not coming back next summer and doing my best to find programs that serve populations I’m more interested in serving, or at least have funding/service setups that make ethical sense. Honestly, so much talent has left the org since my boss joined, I don’t have super high hopes for its future anyway.
Job-Hunt Newbie* May 22, 2015 at 2:07 pm I’m confused…. so a summer camp requires applicants for work to put down money to reserve a spot on their consideration list? Or is this for people who want to attend the camp?
Sara* May 22, 2015 at 4:26 pm I think it required campers to put down a deposit, i.e. if Sara Jr. wants to go to camp, I have to put down a $x00 deposit until she shows up, and then we get our $x00 back. The idea being that if they have the funding for 80 campers to attend for free, they better have 80 kids show up.
Stemmie* May 23, 2015 at 11:59 pm Yup, that’s the deal exactly. What may not have been clear in the initial post is that no one’s check is actually deposited unless there is a no-show, but that’s still pretty off-putting.
The Cosmic Avenger* May 22, 2015 at 2:11 pm It sounds like they’re just not interested in serving all households, only those with a certain level of disposable income. It sucks, but that’s the message from management, even if it is due more to ignorance of the issue than malice. If you’re aware of any families affected by this, maybe you can encourage them to complain?
Stemmie* May 24, 2015 at 12:04 am I’m not sure how I would without bringing down the heat on the organization at large – I’d rather not do that because they don’t do this prohibitive stuff with their other programming (which predates my boss and is managed by other colleagues). Also, I have no idea who may have looked at the program and decided that the deposit was a dealbreaker. I did reach out to a few teachers I know who work in high-needs schools and encourage their students to apply with an extra note to me so that I might slip them through without the deposit, but I’ve got nothing from their kids at this point.
fposte* May 22, 2015 at 2:28 pm *sigh*. I remember this. They suck, you know they suck, and you just have to grit your teeth and leave them in the dust. At least you tried.
Steve G* May 22, 2015 at 4:04 pm And the ironic part of the policy is that requiring a deposit may directly lead to less applicants and thus more open spots.
Anx* May 22, 2015 at 4:08 pm That sucks. Application fees and deposits can be such a barrier to these experiences. A girl I worked with just won a small scholarship. It won’t cover the application fees for state school.
the gold digger* May 23, 2015 at 10:20 am The only college I applied to (early decision, so I wasn’t totally idiotic) had no application fee. There were other schools that interested me – a recruiter from an Ivy League school had talked to me when she visited my high school and wanted me to apply, but it cost $50 to apply. I did not have $50 to apply. Of course, I also did not have thousands of dollars to pay the tuition, so I guess it didn’t matter.
Sara* May 22, 2015 at 4:31 pm The sentiment “They’ll self select out” makes me want to throw up. Sorry you have to put up with this idiot, but I’m glad that you’ve resolved to look for a better opportunity!
Enigma* May 22, 2015 at 1:54 pm When is it acceptable to follow-up with a potential employer about their timeline? One of the jobs I interviewed for last week told me that they’d get back to me sometime this week to let me know about the job, one way or the other. But they haven’t gotten back to me and I’m not sure if it’s okay for me to reach out an ask? Part of me thinks that I should, because they gave me a specific timeline and the interviewer told me to feel free to email/call if I had any questions. But I also don’t want to be that obnoxious candidate who pesters them for more information before they’ve reached a decision, especially because it has only been a week since my interview. Any thoughts? Do I contact or do I leave this alone?
The IT Manager* May 22, 2015 at 2:02 pm Double their timeline. So if they say next week, give them two weeks before contacting them. Especially because tomorrow starts a 3 day weekend. Lots of people are off already.
Graciosa* May 22, 2015 at 2:08 pm Very good advice, and a useful rule of thumb. I will add that you get one follow up contact after that time period has expired – not before, and no more than one. Not one per contact – just one.
Anonymous Educator* May 22, 2015 at 2:08 pm I’d give it an extra week more than what they say. For example, let’s say they interviewed you on May 15 and said they’d get back to you “next week” (so presumably by May 22). In that case, I’d wait until May 29 to check in. At that point, you aren’t being bothersome, and they can respond in one of several ways: 1. “Sorry, we didn’t get back to you. We’re still a bit behind schedule, but we will definitely contact you if you are moving on to the next round. Thanks for your continued interest in the position.” 2. “Things have been super busy, but I’m glad you followed up. We’d like you to bring in for a follow-up interview.” 3. “Thanks for your email. We’ve decided to pursue other candidates at this time.” I know some hiring managers may disagree with me, but I actually appreciate check-in emails from candidates as long as they are infrequent. So, as I said before, if they said they’d get back to you next week, don’t send an email immediately when the week is up.
Job-Hunt Newbie* May 22, 2015 at 2:09 pm I’d wait an extra week. I was told for a job that they were pushing forward mid-month; I waited a week after that date to reach out and ask about an updated timeline.
ShortPants* May 22, 2015 at 1:55 pm Any suggestions for where I can buy long-length dress pants/slacks (for women)? All my pants are too short. Even my one pair of long Kohl’s jeans are a bit short, but at least they reach the tops of my shoes. All my other pants have that awkward shoe-pant gap. (I wear black socks but I still don’t want that gap.) And when I’m sitting, the gap only grows. See, the problem is that even though I’m only 5’8″ (which is tall but not THAT tall), I have the legs of a 6’0″ person and the torso of a 5’4″ person. Like really, my torso is almost comically short. (My arms are long too, so I have a sleeve length problem, but that’s a different post.) Thanks!
nona* May 22, 2015 at 2:01 pm Gap, BR, etc. Wearing Gap jeans right now, actually. Look for the long sizes online.
Newsie* May 22, 2015 at 2:48 pm Second this, and J Crew. Online sizing is great. And I generally order the talls and have to get them hemmed because I’m between tall and normal. (5’7″ but stork-legged)
Job-Hunt Newbie* May 22, 2015 at 2:10 pm New York and Company is awesome! Have a variety of sizes and lengths, and sometimes you can catch a great sale and get two pairs of quality dress pants for under $50/$60 total.
Stephen King's Constant Reader* May 22, 2015 at 2:35 pm I second this! Used to work here and they have great quality/fair priced dress pants for literally all sizes. Size zero petite all the way to Size 18, Tall.
Elizabeth West* May 22, 2015 at 2:56 pm I can never find them in my store–it must be hit by rogue tall people long before I ever get there.
TotesMaGoats* May 22, 2015 at 3:11 pm And their petites are petite enough for little 4’11” me. NY&C and LOFT are the only places I can buy pants that don’t need to be hemmed.
MaryMary* May 22, 2015 at 2:14 pm The Limited’s longs are pretty long, and they have great sales too.
limenotapple* May 22, 2015 at 2:16 pm eshakti will make pants to your specific measurements. I haven’t tried this yet, and I’m not sure which specific styles they have available at the moment, but the idea of having pants specifically tailored to my weird height and torso issues is really intriguing.
GOG11* May 22, 2015 at 2:20 pm OH! My boyfriend’s sister just graduated and I just looked into this for her and I found a (hopefully) helpful post on Corporette! I’m overall pretty short, so I haven’t tried any of the stuff on myself, but maybe it will help. Link to follow!
GOG11* May 22, 2015 at 2:23 pm By the way, I have the same torso problem. Compared to my torso, my legs are on the long side, but my arms are literally as long as my legs. My elbows are lower down than my lap when I’m seated.
Blergh* May 22, 2015 at 2:47 pm I’m 5’9″ to 5’10” and Banana Republic longs are usually too long for me, so they may be a good option for you.
Sunshine Brite* May 22, 2015 at 2:53 pm Me too! I usually go with the tall sizes of the worthington line at JcPenney since they are very affordable
afiendishthingy* May 22, 2015 at 3:47 pm I love Worthington, I have so many of their cowlneck tops for work
Elizabeth West* May 22, 2015 at 3:00 pm I’d say Long Tall Sally, but they are EXPENSIVE. They do have sales and coupons, if you sign up for their emails. You’ll also get 54028946498619678 catalogs in the mail (I like this because hey bathroom reading). I spent so much on three pairs of jeans; you don’t even want to know. But I bought them in London, which made them twice as much. >_<
Kara Ayako* May 22, 2015 at 3:31 pm I’m also very short torso’d proportionally, so what I do is buy pants that fit my length then tailor them to fit my waist. (Although, I’m also on the short side, so this strategy is probably easier for me than it would be for you.)
CheeryO* May 22, 2015 at 3:40 pm It’s also possible to let hems down in dress pants, if you find a pair you like that’s a bit too short (or if you want to hang on to some of your current pairs). Just check the inside of the hem before you buy to see if there’s enough for a seamstress to work with. It’s a pretty cheap and easy fix. (Also, I have the opposite problem… the torso of a 6’0″ person and the legs of a 5’4″ person. Thank goodness for long layering tank tops!)
Digigirl* May 22, 2015 at 2:01 pm Our director clearly favors the man who is our assistant director. We all report directly to our director, though. The AD recently boasted, in front of a colleague and our director, that he “found” another department’s performance reviews and read through all of them. He then started to mock the people whose reveiws he read, and what was said in them. My colleague said our director giggled along as he talked about it, but that she seemed uncomfortable about him saying it. My colleague came to several of us, unsure what to do, but to warn us to keep any personal information in secure folders. She and all of us believe someone higher up needs to be made aware, but since she was the only other witness to it, it will be clear that she is the person who blew the whistle. We all fear the retaliation she could face from the Dir. and AD, but we all have her back, if anything happens (we all have issues with both of them— extended lunches, speaking ill of other coworkers, making fun of anyone who isn’t on board with their ideas). I have, personally, confronted our director about the favoritism and the AD’s bad behavior, but her response has been to either excuse his behavior or tell me I should be understanding because he feels like no one listens to him or likes him. Is it illegal to read other people’s performance reviews (I don’t know if our company has a clear policy on this)? Also, how do we let someone know that our AD and Dir. are so unscrupulous, without getting our colleague in trouble?
Job-Hunt Newbie* May 22, 2015 at 2:14 pm I would highly doubt that those were “found” accidentally. I don’t know if it’s illegal, but it’s definitely unethical. I would personally bring it up to HR, or someone above your director. If those reviews were meant to be confidential, that could be a pretty big breach of privacy and confidentiality, especially given what can be disclosed on them.
fposte* May 22, 2015 at 2:33 pm If you’re in the US, I don’t know of anything federal that would make this illegal. I also think that since they were shared only within the company, that’s less likely to trip alarms than external sharing. If the director is the head of the org, I don’t think there’s much you can do; this isn’t go-to-the-board level stuff.
Digigirl* May 22, 2015 at 3:14 pm She isn’t. She has a boss. I believe we need to tell him. The two of them are ruining the morale in the department. Another 2+ hour lunch today!
fposte* May 22, 2015 at 6:03 pm I wouldn’t worry about the time spent at lunch–that doesn’t directly hurt anybody or mean he’s not doing his job, and the more things you throw in, the more it will sound like “We just think he sucks!” True though it might be, that’s not a significant or actionable complaint; they’re not going to go straight to firing him because you think he sucks. I’d focus on the personnel stuff and the concern for retaliation.
peanut butter kisses* May 22, 2015 at 6:10 pm You need to tell someone in charge. Document all that you can.
AmyNYC* May 22, 2015 at 2:03 pm Any advice for making friends at work? I’ve been here two years and there’s a lot of people my age at the same level as I am and there’s a group that hangs out together at lot. Like lunch a few times a week, happy hour once a week – it’s kind of clique-y, but they’re not mean or un-inclusive, they just don’t invite me. Well, they invited me once or twice, but not often and I’m not in the group texting that’s always buzzing around. I think it’s one of two things – 1) all the people in this little group are new to New York, so maybe don’t have friends outside of work and latched on to each other. I do have good friends outside the office, but I still want to be social at work. 2) I’m somehow giving off an unavailable/uninterested vibe. I wear one earbud and listen to the news all day, but so do most people, and it’s not like we’re a super chatty office. I go to the weekly in-house happy hour most weeks (60% ish) and I ask about people’s lives and always say good morning…. Questions – what makes someone seem unfriendly? My job is fine, a little boring, and having a lunch group would make it so much better, so any tips on joining an established group? (even though I’ve been working here longer than all of them)
Digigirl* May 22, 2015 at 2:12 pm When you attend the happy hours and chat, find out if anyone has the same interests as you. If you like hiking and find a lot of others do, too, you can try to organize a weekend workgroup hike. If you like to read, and you find a lot of others do, you can start a company book club that meets for lunch once a month. Sometimes it takes getting people outside of their “comfort zones” to notice you. It may just be that everyone is in the work-friend-groups that they are used to, and don’t really think about the fact that you may feel excluded. Try reaching out to invite two or three people to join you for lunch. You’ll get noticed, and you’ll break them of their usual habits of hanging out with the people they’re used to hanging out with. Good luck!
Perpetua* May 22, 2015 at 2:07 pm So, my ex-boyfriend starts work at my company soon and I’m of two minds on whether to mention something about it to my coworkers in advance or not. The two of us are on pretty good terms (reconciling is not entirely off the table, but let’s just say the future is unclear for now) and of course we’re both committed to being professionals regardless of the state of our relationship, so my first instinct is to leave the personal side out of it. However, since I’m HR, on the first day I always go introducing our new hire through all the offices (it’s a smallish company, less than 60 employees), and in this case most of them will already have met him (albeit briefly) as my partner at our last Xmas party, I’m wondering if it might seem weirder if I don’t mention anything at all about him joining the company, prior to him actually showing up? By mentioning it I don’t mean starting a whole conversation about it, just mentioning it in passing over lunch/by the watercooler, when they ask me about any new people joining us soon.
puddin* May 22, 2015 at 2:27 pm Which is more awkward? “Hi Paul, this is Ringo. He is starting today in the Accounting department. Remember him from the Xmas party? He was my boyfriend then, but he is not now, but its cool. Please welcome him aboard!” “Hi Paul, this is Ringo. He is starting today in the Accounting department. Please welcome him aboard!” One week later… “Hey Perpetua, I thought I recognized Ringo from somewhere…wasn’t he with you at the Xmas party?” “Oh yeah he was my guest, we were dating at the time.”
Sarah Nicole* May 22, 2015 at 4:32 pm Agreed with Puddin. Don’t mention it. It will seem way weird to say something up front, and then it gets people talking unnecessarily. Sure, if someone asks, you can say that you had dated and he was your guest at a party, but I think it will speak volumes to your professionalism if you choose to leave out the personal side unless directly asked. Also, I would think about it this way: While it may comfort you to break the ice with your coworkers that way, it maybe does him a disservice by robbing others of the chance to get a first impression of him and get to know him in a professional capacity. So you’re sort of thinking about speaking for both of you, which I don’t think you should do.
Lay on McDuff* May 22, 2015 at 2:21 pm I’m applying for a job online at a company and there are actually 2 positions I am interested in. Do I apply for both??
puddin* May 22, 2015 at 2:29 pm yep. If the company is large enough the hiring process can be handled by completely different HR chains and hiring teams. Even if it is a smaller company, how will they know you are interested if you don’t apply?
Apollo Warbucks* May 22, 2015 at 3:36 pm When this has come up before there have been a couple of suggestions of things to consider Are the jobs widely different, is one more senior than the other. You might come across as over or under selling yourself if applying for an admin job as well as one for a director level position. Do you honestly have the right expirance and background for both jobs, you don’t want look as if you are resume bombing the firm and just applying for any job going. Make sure your cover letters have a compelling narrative that explains why you want both jobs and that they are entirely different (don’t resuse parts of one letter in the other when you’re sending them to the same firm)
Tlake* May 22, 2015 at 2:21 pm Co-worker interaction question, on how NOT to be the go-to person. A little background I work in a small company about 10 people, as a bookkeeper. My co-workers keeps coming to me to ask simple questions they should be able to figure out themselves or how to do their jobs. Examples (one of the more annoying one) “Do we have any pens?”, to reach my desk they would have had to past the supply cabinet, but for some reason the same people will come to me asking if there are pens (or other office supplies) available. The first couple of times I would walk them back to the cabinet and point out the shelf with the pens, but after being asked the same questions 20 times I just answer with the question “Did you check the shelves, yet?” without getting up or even looking up from what I’m doing, but still this does not stop them from coming to me first. Or from the person whose runs the Shipping and Receiving Department “Is the truck still coming today to pick up the order today?”. I only process the pick up request, but once that is done all paperwork is given to this co-worker to crate and load. The paperwork includes terminal contact information and at that point he should take over, in coordinating the logistics and working with the trucking companies. Or “Does this order have books included?” while holding the packing list, customer purchase order, and company assembly list of parts in his hands that if he just read it would answer his question for him. In both cases I have answer with “You can call the terminal number on the Pick Up order to check” and “What does the PO say?”. So far this has not stopped him from interrupting me, and I do feel theses are the basic duties of his jobs that he needs to be able to do himself.
Natalie* May 22, 2015 at 2:40 pm Are you me? I have the same problem. On issues like the pen question, I say something like “I don’t know” while I keep working and then basically ignore them. The important thing is to keep your tone light. Think of how you would respond if someone asked you if it was going to rain today. If there’s someone else they should be talking to, just direct them to that person and don’t help them any further. “Jane can help you with that.”
Wakeen's Teapots Ltd.* May 22, 2015 at 4:09 pm What I would do, at this point, having tried the things that you’ve tried: “Why are you asking me?” I’d stop whatever I was doing and turn my full attention to the person who had asked. Relaxed body posture, inquisitive, mildly pleasant, look on my face. “Why are you asking me?” Nothing more. And then wait for the answer. Whatever they say next: “because I thought you’d know”, “just thought I’d ask”, whatevs, then the next thing is, oh, I don’t know anything more about that than you do. And return to work. I’d do that over and over until all of those questions went away.
AVP* May 23, 2015 at 12:54 am This is great! I’ve asked that on more than one occasion only to find out that there was a legitimate-seeming reason the person thought I was the person to ask about something. They turned out to be coincidences, or referring to the one time I was the right person in the right place to fix something, not at all meant as a permanent solution. It helps because, if there does turn out to be something weird like that, you can nip it in the bud before it drives you crazy.
Anonynonnon* May 22, 2015 at 2:24 pm Anon for this… right before I left work this evening I made a stupid mistake with potentially big consequences. (We’re talking sending client details to another client by mistake.) As soon as I realised, I emailed the person who’d received the details and asked them to delete the previous email, then emailed my boss to outline what had happened. The recipient emailed me back almost immediately to say they had deleted the email. The information that was forwarded wasn’t highly sensitive, and there’s a pretty good chance that in this specific case, it isn’t a big deal, but I’m so furious with myself for doing it in the first place. I work in a department with a really high bar for confidentiality of clients and even though I don’t think this will have done any harm, I’m very conscious that the same circumstances with a slightly different combination of clients could be completely catastrophic. And, of course, I don’t know yet what the consequences will be for me personally. My boss will almost certainly take a “no harm done” approach, but I am conscious that with the standards we are held to for dealing with client information, they could discipline or fire me for it. (To be clear: knowing my company, boss and working environment, I don’t expect to suffer serious consequences for this, but I am painfully aware that if someone decided I should, they would be justified.) I guess I would just like a hug.
OfficePrincess* May 22, 2015 at 3:28 pm How about a hug and a been there? I responded to an email not realizing that several people from the client were on an email that should have just gone to another department. It’s all the same account, so it might not have been bad if it weren’t for the fact that the email was basically, where is all this stuff for client that should have been in days ago and you just effectively told them was already in? Ugh yeah.
Wakeen's Teapots Ltd.* May 22, 2015 at 4:02 pm Hugs you shall have. We’ve all done it. Every one of us.
AvonLady Barksdale* May 22, 2015 at 4:19 pm Many hugs. Like Wakeen said, we have ALL DONE IT. Know this: it speaks very well of you that as soon as you realized what happened, you took steps to minimize the impact. I know many people who would throw up their hands and be all, “Oh well.” Those people are the ones who suck.
TheExchequer* May 22, 2015 at 2:28 pm Oh, I forgot to tell you all about one interview I had! They actually asked me what my favorite function in Excel was! No, really! And when I told them it was the sort function (it just makes things so tidy so quickly!), I felt like I got judged and marked down. In a different interview, I was asked what superpower I would have if I could. Apparently, telekinesis was not the right answer. And then there was the interview where, when asked if I had a sense of humor, I of course said yes. They then demanded I tell a joke. I do not have a career as a comedian in my future.
The Cosmic Avenger* May 22, 2015 at 2:34 pm Having a sense of humor does NOT mean you can tell a joke! Ugh! I am not great at telling jokes, and I’m even worse at being put on the spot, so I would probably just give up right then if an interviewer pulled that on me. And how can there be a WRONG answer if they’re asking what power you’d want? (Mine would be to control time. I could pause, rewind, or slow down time whenever I wanted.) Remember, these were for the best, because they helped you dodge a bullet. Now you don’t have to work for CRAZY PEOPLE. (And crazy in a bad way, not like us here. :) )
afiendishthingy* May 22, 2015 at 3:31 pm Power to control time is a GREAT answer if you ask me. I’m disappointed every morning when the snooze button fails to pause the passage of time until I’m ready to get up.
AvonLady Barksdale* May 22, 2015 at 4:21 pm I know very few people who can tell jokes on the spot! Ugh. It’s like when people find out I sing: “Sing me something!” I can never think of something to sing.
The Cosmic Avenger* May 22, 2015 at 7:28 pm Oh, at least that’s not a problem for me. 25 years later, I still know the bass part of Mozart’s Missa Brevis by heart, and it’s still one of my favorite things to sing! Although I also have a fondness for STP (their stuff is in a great range for me, and it requires really good breath control to get it right), and when I played “Interstate Love Song” for my daughter and sang along in the car she said “Wait, stop…. [listened] Was that you singing?? Because that was really good.” :)))
a* May 23, 2015 at 5:05 am The only joke I can consistently remember is this one: “Where does a king keep his armies?” “In his sleevies.”
R10Tact* May 22, 2015 at 2:36 pm Mind Control….ALWAYS MIND CONTROL!!! I don’t know…maybe? What was the right answer?
The IT Manager* May 22, 2015 at 3:32 pm According to en episode of This American Life the big two people gravitate to are invisibility and flying.
Felicia* May 22, 2015 at 2:38 pm I said telekinesis when asked what I would want as a superpower in an interview too! I was happy to not get that job. Also having a sense of humor is not the same thing as being funny. I have a sense of humor. I can rarely be funny, at least on purpose.
Perpetua* May 22, 2015 at 3:00 pm If it makes you feel any better, in one selection process (it was sort of a “written” interview, with 15-20 pages of interview questions both usual and less usual, scenarios, etc.), when asked about a superpower I’d have, I wrote INVISIBILITY. :headdesk: For a position dealing with people. :P Telekinesis seems pretty great to me. Also, I totally agree with “a sense of humor” != telling jokes. Silly people.
That Guy* May 22, 2015 at 3:26 pm The Excel thing is a super dumb question, but I imagine they were looking for something like “percentile” or “rank”. Sort isn’t technically a function (as in, the things you type in after the equals sign). Still not something I would penalize a candidate for, unless advanced Excel skills are essential for the role. (And even still, I can totally imagine forgetting that “function” has a specific meaning within Excel and answering with anything that you can do to manipulate data.)
Anonyby* May 22, 2015 at 2:32 pm Looking for resume wording advice, if anyone is willing. I really need to get mine polished… Had a last-minute interview for an internal position this week (first interview in over a year, and HR was more upset that I didn’t get it than I was!), and the fact that I didn’t get it just proves to me that I really really need to step up my game. 1. One of the things my company LOVES about me (as a floater) is that I cheerfully go around to a lot of offices, some pretty far away (think 50+ mile drive), and on short notice. There have been plenty of times when someone called in sick and they called me the morning of and asked me to come in and I get there ASAP. I’m often getting comments along the lines of “Anonyby, we love you, you’re such a lifesaver!” for it. And honestly, with as much downtime and as little busywork as there is for me, that’s one of my huge pluses, so I’d like to have it on my resume… but I have no idea how to word it. Nothing I’ve been thinking of really gets it across. (Not to mention that I really would like something more stable…) 2. I’ve been helping one of the offices catch up on uploading all of the necessary paperwork to our digital systems, and that’s really the direction I’d like to move in. However, there’s no real way to track the amount I’ve been doing, so what would be the best way to put it on my resume? Thanks everyone!
Ms. Oxymoron* May 22, 2015 at 2:33 pm Does anyone have advice on where to find good recruiters/how to reach out? I’m fairly junior still, but I know many of the midwest ad agencies/marketing positions I want to get into use recruiters and sometimes staffing agencies for entry positions. I’ve been applying directly for a while now, but I think it might be time to give this a shot. Is this just a thing where they have to reach out to you first? If I try to go through a staffing agency, any idea of which ones are good? I’m primarily looking in Chicago and currently employed in the field (so I don’t have a ton of vaca time to go in and do those practice interviews at staffing agencies…but I’d give it a try if one of you had a recommendation!) Any advice would be great!
Newsie* May 22, 2015 at 2:39 pm I’ve been waiting all week for this open thread because something happened to me that wasn’t in the archives! WHAT. We have an office party coming up in a few weeks. Earlier this week, our entire office received an e-mail from one of the lower staffers asking for nominations for what I’m going to call the Bad Dundies. This was solely the idea of someone who’s high up in the chain of command. Why the Bad Dundies? Because every single award here was something like “most likely to let work slide to someone else” or “most likely to dress inappropriately.” There was not a single positive award in the bunch, and there were SEVERAL examples. You were supposed to nominate someone else. I seriously went through the archives here to look for an example to print out and leave in the nomination box but it didn’t exist. I was flummoxed as to what to do – who knew who was in on the joke and would think you were a humorless bug for you know not wanting to be embarrassed in front of your work colleagues and their plus ones? And yet, who would want to sit through literally the worst version Dundies? At least there were a few positive, if inappropriate, awards in that one. My office admin, who is an angel on earth, put her foot down a few days later. She chastised the lower staffer on two consecutive days for even thinking of sending that e-mail and went around telling everyone privately not to send nominations because it was banned from the party. I need to get her a present. But seriously. What just happened.
Graciosa* May 22, 2015 at 2:59 pm Another terrible, terrible idea that someone probably erroneously thought would be a humorous team building activity. And your office admin’s present should be a bonus, because she just took care of a serious management problem with the potential to become a major cluster that apparently no one else on the team had the guts to address.
Newsie* May 22, 2015 at 4:21 pm The worst part is, her bonus is decided by a totally outside chain of command – she (and all the other admins) are technically a different department. So my boss can’t even reward her bonus-wise for that. I only hope he tells the admin department.
Wakeen's Teapots Ltd.* May 22, 2015 at 3:58 pm Wow. This is an impressive story. Congratulations! We’ll give you a: WTF Wednesday (hey! that’s not A Thing!) Award for that one.
Blergh* May 22, 2015 at 2:41 pm That feeling when: You apply for a job you are very interested in (yay!) You hear back from HR the next day asking your salary requirements (yay! and boo! – but I used the AAM advice regarding this) HR lets you know that their salary is almost half what you currently make (boo!) And herein lies a big dilemma. I switched careers two years ago from a more interesting field with an oversaturated market in my area to a really dry subject matter field. If I return to the potentially more interesting former career, I’m looking at a roughly $20-30k pay cut. What to do? What to do?
Anonymous Educator* May 22, 2015 at 2:52 pm I know this is a minority opinion here, but I recently took a huge pay cut ($15-20 K), and it was one of the best decisions I ever made in my life. I left an extremely toxic work environment that was a ton of work (read: unmanageable—more than two full-time jobs’ worth of work) for a much better environment with a manageable amount of work in which I’m actually learning a lot. So, for me, the happiness v. money tradeoff is well worth it. I think it’s just a matter of, for you, determining what the balance is. Will this new job be interesting? Will it advance your career prospects long-term? Will you be happy? And, from a practical standpoint, even with the $20-30k pay cut, can you still pay your bills, save a little money, and have a bit of recreation? I’d say if the job sounds good and you can afford the pay cut, why not?
Blergh* May 22, 2015 at 2:58 pm I guess that’s the problem. I’ve become accustomed to my current rate of pay and am terrified of taking a huge cut even though it may be better for my mental health. I think I will continue applying / hopefully interviewing for the lower paying former career jobs and if a good fit becomes available (is offered) to me, then I can really look at my finances and determine whether it is feasible.
Beezus* May 22, 2015 at 3:07 pm If you have an idea of the pay cut range, why don’t you try to live as if that is your salary now? Then you’ll be better informed if you can swing it.
Anon Today* May 22, 2015 at 4:09 pm And it will give you some savings if you do take the cut! We updated our budget based on the potential new salary (while I was considering making the change), but it still surprised us with how much it actually changed our lifestyle.
broke* May 22, 2015 at 5:40 pm Yes, make sure you can survive. My job change was not by choice, but my current salary is about $50,000 less than my previous salary, and I do not receive bonuses, whereas I previously did. It’s been a huge adjustment and the one thing that makes me less-than-thrilled with my position. I think the advice to live on less is good. Plus you will build up savings. When I first started working for my current employer, my pay was even less and we had to dip into savings to survive. Even today, we need to dip in for unexpected expenses and it’s nice to have. It’s a tough call. The change in work might be better for your mental health, but I can tell you I am feeling some anxiety right now due to unexpected expense after unexpected expense after unexpected expense, which has dropped our savings precariously low. I am worried about building it back up, making so much less. Huge lifestyle adjustment.
Blergh* May 23, 2015 at 8:44 am Thank you for that insight. Yours is a helpful perspective. I am sorry that this happened and that you are experiencing such anxiety.
Anon Today* May 22, 2015 at 4:08 pm Yup, me too. I recently took a $29,000 pay cut. And I genuinely don’t have any regrets. My life is vastly improved, and fortunately we were in a position to absorb that change in income.
Blergh* May 23, 2015 at 8:46 am Wow! That is pretty big. I am happy to hear that you have no regrets.
EvilQueenRegina* May 22, 2015 at 2:47 pm Any tips on how to train a new coworker on tasks you barely know yourselves? I work in a team that was formed as part of a restructure, with everyone bringing their own specialty to it. Emma, our manager, has always talked about how we shouldn’t have single points of failure and everyone should know what everyone else does so we can all cover each other. In the case of Ruby, Kathryn, Neal and myself, it’s mostly happening although there are still a couple of things Neal as the newest needs more training on, but it is planned. For some reason, Belle continued only doing her own work and never cross trained anyone, nor learned much else. I don’t know why Emma allowed only her to continue with this. Recently, Belle gave notice to quit. She gave the full month required, and instead of using this month to cross train the team, Emma decided to get a temp in to cover all her work while a replacement was hired. After two weeks, Ingrid the temp started, had three days of training then emailed to quit on the fourth day. It was decided not to replace her but to give me a crash course (an hour) so I could cover until Lily, our new lady, starts. There’s been a lot of conflicting reports about when that would be, but it’s now confirmed as 1st June when I won’t even be there to train her as I had a trip to Edinburgh booked months ago. And I don’t feel at all confident since I have so little experience of Belle’s work, have to keep referring back to scrappy notes and winging it myself so don’t know how I’ll train her. To make it worse a lot of this work is for someone who is hard to please at the best of times anyway. Has anyone else ever had to train in these circumstances? I think Emma got a pretty big lesson in the “hit by a bus” rule.
Elizabeth West* May 22, 2015 at 7:33 pm I love that you made Emma the manager and Lily the new lady. :) I’ve never had to deal with this, but if I were in this situation, before I went on my trip, I’d sit down and go over all my notes and make a draft of a procedural as best I could for Lily. I’d make a mark where I was shaky on stuff and if there is anyone to ask, go back and clarify those bits later. That will at least get her started. Go over it with Emma too, so she understands what you’re doing. Good luck! *Off-topic, but I just finished catching up on OuaT through the season finale, and OMG. O_O
Not So NewReader* May 23, 2015 at 10:37 pm Well you need to be allowed to have time to train, first. What a mess. I assume you do not have a job description to guide you? The only thing I can think of that I would do is tell the new hire that you are both learning as you go along. That way at least the new hire might not add to your pressures here by having high expectations of comprehensive training. Tell her you will show her some basics and you will be counting on her to ask questions. Also, look around for resources for her. This is so she is not totally dependent on you. Make a list if necessary- “Call Harry at 215 if you have a computer problem. Call Sue at 234 if you have a problem with Xs or Ys” and so on.
Dawn88* May 22, 2015 at 2:48 pm Being broke and desperate, I ignored so many Red Flags, prior to being kicked to the curb from a recent job I took, knowing it was risky, yet thinking I could handle the toxic environment… RED FLAGS YOU SHOULDN’T IGNORE: – The hiring manager doesn’t know the company computer Operating system! (Windows 7 or 8?) – HR doesn’t have any employee guide, but “they are working on it.” – I’m told to “watch out for the Owner, he tends to be a drama queen type and overreacts a lot.” (why he ripped my complicated Timesheet in half, since it wasn’t filled out 100% correctly, instead of redline and return it). – The Owner tells you (when he walks in and I’d quietly repeated some numbers to myself when doing a large file inventory), “Who are you talking to? I don’t like people talking to themselves here, it distracts everyone else” (but I’m alone in a huge room for hours?) – The Owner takes you aside to specifically nitpick: “Why are you in your office so much?” (instead of sneaking around, hiding with a smart phone, like the rest?) – “Don’t tell me X did a great job, tell them yourself…I don’t need to hear it.” (WTF?) – “I know this place is a f*cking mess, so don’t ask me if I want X organized, just f*cking do it.” (such a professional way to put it). – The exterminator comes, and dead cockroaches the size of field mice were everywhere. Lovely. Being one step from poverty, I didn’t follow AAM advice…I didn’t negotiate my pay, I didn’t find out the office rules, accepted too many unanswered questions, allowed myself to be a scapegoat and maid, and was in early every day for weeks, except my last day was 3 minutes late (8:03am) to run into the Owner standing there, pointing to his watch. Another “family” company, where his 18 year old daughter pushed everyone around, when not backstabbing them constantly….I could feel myself on the way out the first week. Lesson learned. Time to take my skills where they get used for more than heavy dusting. Ugh!
The Cosmic Avenger* May 22, 2015 at 3:02 pm I’m sorry you had to go through that, but I’m really glad you’re shut of them, and at least you know what to look out for next time!
Steve G* May 22, 2015 at 4:22 pm I love the “why are you in the office all of the time” one? I remember a former manager always asking a coworker why they were always on the computer. Um, because we did jobs that were 80% spreadsheet based?! But according to them, we were more productive traveling to the far ends of NYC to meet customers that for the most part didn’t want to waste time with meetings because they were happy with our program and had nothing to discuss.
Elizabeth West* May 22, 2015 at 7:35 pm That’s one of those things where people say, “You can’t make this stuff up!” I’m so glad you’re out of there!!
HB* May 22, 2015 at 2:48 pm This is an incredibly silly question and I’m sorry if it’s been asked before but if a hiring manager asked me to email him a copy of my resume (straight to email, not through an online application system) is PDF OK? Is there a better format? I figured with PDF I’d know how it looks as sometimes word can open funky on other computers. Thanks!
GOG11* May 22, 2015 at 2:54 pm I think PDF is your best bet, that way you’re not dealing with compatibility issues if his version of Word is different from yours.
The Cosmic Avenger* May 22, 2015 at 2:58 pm Can you do Word 97 (pretty backwards compatible) and PDF? I think I’d be slightly impressed by a candidate that gave me a choice of formats. :)
Perpetua* May 22, 2015 at 3:07 pm As someone who reads a bunch of CVs all the time, PDF is perfectly fine (my favorite format even), a Word document is okay as well, and I’d be just sliiiiiightly annoyed with being given a choice of formats.
The Cosmic Avenger* May 22, 2015 at 3:21 pm Good point. I should also have said, HB, if you have to pick one, definitely PDF.
Traveler* May 22, 2015 at 3:32 pm PDF is pretty standard as I understand it. Best way you can be sure the person will have a way of reading it, formatting won’t be strange, and so on.
Chloe* May 22, 2015 at 2:58 pm I need help on how I can get people to communicate with me better, particularly when it comes to following up. I’m an admin assistant and a huge chunk of my work is dependent upon the approval of my boss (the ED) or other people following through with what I need. For instance, before I can order supplies my boss needs to approve. To plan a company outing, I need to know the budget we’re working with so that I can be mindful of that while organizing it. I’ve asked my boss for these things and she always says “I’ll take care of this on Monday” or some other day, and it just comes and goes. I hate to keep pestering her because I know she’s got other things on her plate, but I don’t understand the delays. As for my other coworkers, sometimes I need them to give me information so that I can move forward with my other duties. For instance, for the last 2 weeks I’ve been waiting on accounting to give me some lists and donation information (we just had a major fundraiser and we don’t have a donor database so they just give me copies of donation checks, which I haven’t had for almost 2 months now) so that I can send acknowledgements. I’m still waiting. It just gets very frustrating when I have things to do but can’t get them done because people can’t be bothered to follow up with me. Any advice?
Bonnie* May 22, 2015 at 3:27 pm We had a soneone here like that and the administrative assistant would schedule a weekly meeting with her boss for about an hour and go through the list. Here are the supplies we need, last year’s budget for the event was X and so on. In addition to very often getting the information she needed, if she didn’t she had another meeting scheduled for the following week and could follow up directly. She found that often when someone had the time carved out on their schedule the would take the time that they otherwise didn’t to answer the questions.
GOG11* May 22, 2015 at 3:42 pm +1,000 I’m still trying to get my boss to have regular meetings with me, but when I run into her, we end up getting so much ground covered. It’s amazing. I’d highly recommend this if you can get your boss to do it.
Chloe* May 22, 2015 at 4:27 pm I did ask her about regularly scheduled meetings and she decided that we should have monthly admin meetings, but they’re not one-on-one. They’re with other team members. I report to her and only her so I do think these types of meetings would be beneficial, so I’ll try to propose something more frequent and just her an I.
GOG11* May 22, 2015 at 3:37 pm I’m also an admin assistant, and I’d recommend following up with them. In fact, I have a tag in my gmail that is “Pending/Waiting on” which I check daily. I also write in my planner when I need to follow up whenever I make a request. For example, if I know a form I sent out should arrive back to me in 7 business days, I flip forward to the 8th and make a note to follow up with so-and-so if it isn’t received. It might seem like you’re being a bother, but you’re advocating for the things you need to get work done that benefits the organization. It’s your job to facilitate these processes and to bring everything together to get them done. Ideally, people would get you what you request within a reasonable time frame with minimal prodding, but they get distracted or overwhelmed by other work more central to the focus of their job, more pressing time or priority wise, etc. I’d start with the least intrusive reminder (an email probably, especially if that’s how the original request was sent) and then follow up with a phone call or mentioning it in person when you see them next. Keep a professional tone (don’t let your annoyance show through), but don’t be afraid to say, “In order to get the food ordered on time for the Teapot Glaze Launch Party, I need to know the final count/approval of the quote/etc. by X date.” Feel free to build in a day or two of buffer if needed (but don’t tell them that, or they may not take your deadlines as seriously).
Chloe* May 22, 2015 at 4:32 pm I think I remember Alison making a post about this recently. I do flag and make note of things that I need to follow up on. My issue is that I feel like I’m always following up. Email, in person, I’ve tried being more assertive. I guess I just have to keep at it until I get what I need. I know I can’t make people do anything as quickly as I want, and I know I should assume the worst. But it makes my job harder and less productive.
GOG11* May 22, 2015 at 9:26 pm If you follow up at reasonable intervals, even if you don’t get what you need, at least there’s a paper trail to show that you didn’t blow off your duties or drop the ball. Unless you have authority over some of these people, you can’t make them do anything.
Graciosa* May 22, 2015 at 3:37 pm I think you’re being a bit too nice about this. You have to (politely) make it very easy for people to do what you need done, and very painful for them not to do it. In the case of certain things you need from your boss, would it be easier for her if you handled it differently? For example, are you allowed to send a message saying you’re going to place the attached order for office supplies at 4:00 on Tuesday unless she tells you otherwise? Can you get blanket permission to place orders valued under $X at a time / $Y total per month without additional approval? Can you get the budget information from someone in accounting, or tell her you’re going to plan on using the previous year’s budget unless she gives you different direction? All of this should be done from the perspective of how to make her job easier – which is, actually, your job. Talk to her about options for handling things more effectively to simplify her work. This is better all around for everyone than creating a dynamic which involves your hounding her. On the painful side, I would follow up with whoever should have produced the report the first day it was late – first by phone at increasingly shorter frequencies, and then by going in person and sitting and waiting for the report if necessary. It is perfectly polite to tell someone who tries to put you off that the report was due the previous day, and that no, it cannot wait until next week – you needed it yesterday. It will require extraordinary effort on your part to try to cover for the existing delay, and you need it immediately. You will come down and help / wait until it is finished. You may do this while being formally disapproving and looking quite stern (but don’t raise your voice or use impolite language). You may use your boss’ name as needed – Boss needed this yesterday to get the acknowledgements out and expects them to do everything possible – including overtime – to minimize the impact of their failure. In the interim, You Will Wait. Would you want to have someone sitting in your department like this waiting indefinitely? Especially if they’re making a lot of phone calls explaining (politely) to others that you can’t get their work done on time because Reporting Department failed to get the report out in time, and it’s quite late and you’re stuck waiting for it until they finally complete the overdue work (you can recruit other assistants and admins to help you by making or receiving calls). The next time you need a report, you call in advance of the deadline to make sure it will be ready as scheduled, because Boss would not appreciate having it be late a second time. It is incredibly frustrating to sit and wait for people to respond, and you have to do a fair amount of that in these types of jobs – but there are times when you can and should do more. It is your job to get things done, and there are ways to do it politely, professionally, and within the scope of your job – think about your options and take advantage of them to the fullest.
Jill 2* May 22, 2015 at 3:00 pm I posted about this last week, but my manager just can’t live with a single decision she makes. She approves things in an email and in person, and five minutes later, wants to change it. Even when she emails a whole group of people it’s approved. Then I have to go back and get her change made. She just did it now with a piece we approved a week ago, and now she feels it wasn’t aligned right when it sent out. You had your chance already! Live with your decision, and learn for next time! Sending stuff for approvals is the worst part of my job, and somehow, I’m still doing it, 10 years later. I want to just not do this anymore. Is there anyone out there in marketing who DOESN’T have to do this? Please tell me what you’re doing and what I need to do to get there. UGH.
Graciosa* May 22, 2015 at 4:46 pm Well, you mentioned trust and respect issues (your boss’) in your previous post. That makes me think that there are other professionals in your business who are together enough to see that your boss is not (hence creating the trust and respect issues). Although I’m not in marketing, it seems like your boss is the problem here. If direct conversation is not working (her feelings get hurt at work that much?!?) then your options include living with this or finding a new boss. I’m not trying to be harsh about this, but the essence of your question is how can you change fundamental aspects of your boss’ personality and way of dealing with the world. You can’t. This is hopeless. If you think about it, I bet you have already tried everything you could imagine to change her behavior and failed. There may have been an occasional temporary improvement, followed inevitably by relapse because she can’t manage to force herself to act out of character for very long. Accept it. This is how she is. Then decide to live with it or leave (depending on your tolerance for this nonsense). I’m sorry I don’t have the magic wand you need.
Beezus* May 22, 2015 at 3:03 pm My IT department is driving me up the wall. Gists of responses I have gotten from them in the last week or so: -You need the Mystery Machine Team’s approval for that. OK, what is the Mystery Machine Team and who on the team specifically can I follow up with? Oh, you’re not high enough level to talk to them. (Actual answer – it was her boss, and he actually responds to email pretty quickly, even when it comes from little old me. He’s also very accommodating, tyvm.) -Here are some illogical and poorly thought out reasons why we won’t do what you’re asking us to do. Vague doomy sounding things! Dooooom! Are these reasons good enough or do you want us to identify more reasons? (No BS, they actually asked if I would accept the answer or if they needed to find stronger arguments for refusal. I know our system well enough to poke holes in the arguments. You can waste your time coming up with more arguments, but if you’re just going to make stuff up like you did here, I suggest you spend time doing what I asked instead. It’s literally a thirty second task including login time.) -We can do what you’re asking us to do, but nobody on the business side of things will go along with it anyway, so we’re not going to bother. (Making them bother is my job. If you’re concerned about my ability to get people to do things they don’t want to do, I will humbly point you at my track record with you.) I don’t understand why people assume that I’m not going to push back or do a basic BS test if they tell me no on something I really need, especially if they have a track record of BS. I was raised by some of the stubbornest people on earth, and I enjoy breaking stonewalls down with my hard, hard head.
A Definite Beta Guy* May 22, 2015 at 3:29 pm My IT team wanted to load some files, and a junior member asked what would happen if these files were wrong. Didn’t want to break the system. He didn’t get a response, so he responded with “I loaded all of them for tomorrow’s batch. YOLO!” Many lulz were had. Long story short? All the files failed.
Chloe* May 22, 2015 at 3:04 pm I have another question. Is there anyone else looking for new jobs while they’re employed? I’m currently updating my resume and it’s been kind of hard getting the momentum going. Maybe because I’ve been out of the game for a while. Since it’s the summer I decided to take a break from school because I was working and going to school part time all year, which is NOT easy to say the least. I would like a job in a more technical role (I have a bachelor’s but I’m pursuing my second degree in computer science). I just don’t know where to start. So far I’ve learned java and am going to use the extra time I have to learn more, but I’m not sure if that’ll be enough to get into my desired field. Anyway, enough about me. How’s the job hunting process going for you?
2 late in another country* May 22, 2015 at 3:19 pm I’m sorry I probably can’t respond to any answers but I’m grateful all the same. How do I cope in my workplace where our salaries are very similar (not in the US) where poor performing colleagues are treated extremely well and full time rock stars are slammed with the work without recognition? I was furious when a part time colleague was told to.pack up and go after 10 minutes because “you never leave on time”. She leaves briefly late cos she’s not gòod at her job. Nobody recognises when I stay late to fix up their fuck ups. And I cant point it out without lookiñg like a dick. Any ideas pleas.
fposte* May 22, 2015 at 5:58 pm I think the short answer is the same as it would be in the US–leave and find work someplace that appreciates you. Another possibility is the meantime would be to go ahead and leave on time, and stop staying late to fix up their fuckups. Let their fuckups stay fucked. They’re taking advantage of your oversized bump of responsibility, so right-size that bump. You may not get rock-star appreciation, but you’ll get to leave at a reasonable time.
2 late in another country* May 22, 2015 at 10:10 pm Thanks fposte. I actually quite like my job. It suits me in many ways. It’s just these inequities that burn my biscuits. Also management seems to be personality based. I am pleasant and sociable but I’m also busy being a rock star so I m not gossiping and schmoozing all day.
Not So NewReader* May 23, 2015 at 10:51 pm It’s entirely possible to like your job and also be working in a toxic environment. From what you are saying here, you have a very likable job except for the part about a few people do all the work and get treated like crap for it. You work hard and get no recognition for your work. What is going on here is that you have managers that can’t manage. They don’t know how. I think if you make a list of how the job suits you, you will find that other jobs will have similar characteristics and be a more pleasant working environment.
2 late in another country* May 24, 2015 at 7:12 pm What you suggest is worth thinking about Not So NewReader. Unfortunately it seems to be an industry phenomenon that TPTB decide who they “like” and therefore who will be treated well and promoted and those who must remain as drones. It is not merit based at all and is in a self perpetuating spiral. I’d like to get out altogether but you know, golden handcuffs.
Super anon* May 22, 2015 at 3:19 pm Not sure if I’m too late but… I have been super horny at work lately. Like enough that it’s distracting me. I’m single and not into any casual way to, ahem, fix this, but I really have no idea what to do! Any advice? I’m pretty embarrassed.
Seven Day Weekend* May 22, 2015 at 3:28 pm Hmmm…get some reading or viewing material for home in order to relieve the tension? Find a really challenging task or project at work so you don’t have a lot of time to think about it?
That Guy* May 22, 2015 at 3:30 pm Uhhh… are you fulfilling your ~needs~ at all during your off-the-clock hours? Not sure if that’s covered under “casual ways to fix this,” or if that’s referring to casual sex.
GOG11* May 22, 2015 at 3:47 pm I can’t tell from your post if this is prompted by someone specific at your job, or if it’s just general built up tension, but if it’s someone specific, imagining them in a more human light could help. In previous open threads, other commenters recommended imagining an office crush doing things that grate on your nerves in order to balance out an idealized image of them the original poster may have (for example, imagine them chewing with their mouth open, never putting the toilet seat lid down, and leaving their dirty sweaty socks on the bed every night). I imagine the same could work for coworkers that you were attracted to in other ways as it would make them less idealized and also make them more human, which might make it easier to see them in nonsexual ways.
Kas* May 22, 2015 at 4:43 pm I agree – I’ve had some really inappropriate crushes in my time. Even seeing the object of the crush involved in mundane activities, like giving a talk where they were obviously nervous, was enough. I still liked them, but it was enough to blunt the crush feelings to the point where they were out of the inappropriate zone.
Kas* May 22, 2015 at 8:53 pm “like giving a talk where they were obviously nervous, was enough.” Enough to see them in a non-sexual way, I mean. In case that wasn’t clear.
Malissa* May 22, 2015 at 4:00 pm Invest in a good tool or two. It should cost more than a co-pay at the doctor’s office, unless you buy off amazon–they have amazing prices. Then you shouldn’t have to quack at your coworkers.
Not So NewReader* May 23, 2015 at 11:01 pm I have done a lot of alternative medicine type of things for a couple of decades. I have picked up some stories here and there just because of being in the environment for so long. One thing a former doctor told me is that sex drive can get jacked up by some foods. Please take a look at what you are routinely eating. Some foods are known for calming properties, you may want to incorporate some more of them in your diet, while removing foods that tend to raise energy levels. (Calming properties are not just for anxiety/worry/stress.) If you have started any new scripts, google those for side effects. Even OTCs, check those out, too. Basically you have excess energy suddenly for some reason. It sounds like too basic an answer but make sure you are drinking plenty of water and getting good exercise. See if you notice any changes.
Carla* May 22, 2015 at 3:31 pm I’ve been considering grad school but I am trying to decide if it makes sense at this stage. I feel kind of bored and unchallenged at work so returning to school sounds like a good idea. But I already have a good amount of student loans and I don’t really want to take on more loans if the payoff isn’t worth it. I have a BS in accounting/finance and I’m currently working in the finance department of a nonprofit agency. I have been at this job for two years and have received a substantial raise and title change but I don’t feel challenged and I am bored with the work. What I think I’d really like to do is go into a different line of work altogether. I have toyed with the idea of a career change into the STEM fields or in health care instead. I’m very hesitant to invest a huge amount of time and money in such a huge change from my current job especially when I can’t even make up my mind. So now I’ve been thinking about an MBA. My university offers several MBA options including one in nonprofit management. This seems interesting to me and it is related to my current job so it seems to make more sense. Going for this degree while in my current job feels weird since I’m relatively young and inexperienced and I don’t even have without a clear vision of what I want to do with it. On the other hand, I think returning to school would help me broaden my network, increase my job prospects and salary if I decide to leave this job and move on in the future. I’ve also thought about taking the CPA exam which would be cheaper but I lack the drive and motivation to study for the exams on my own. Also, working at a CPA firm doesn’t really appeal to me at this point so I don’t really want to start over as entry level to be a CPA. I’m not sure the cost is worth it especially when I’m not even particularly excited about this career path. Does anyone have any thoughts/wisdom to share about what my next step should be?
afiendishthingy* May 22, 2015 at 3:54 pm Don’t go back to school because you don’t know what you want to do. Many nonprofit managers don’t have MBAs. My sister has a masters in arts administration or something like that (so related to nonprofit management) and while that was fine for her because she got it for free while working for the university, other graduates of her program don’t feel like it was worth the money. Instead, look for ways you can develop skills at your current job, or look for a new one. If you think you might want to go into a different field, look for entry level opportunities there. If you don’t like it, at least you’ll have earned some money rather than spent it.
Graciosa* May 22, 2015 at 4:29 pm I completely agree. Carla, you sound pretty unfocused (an observation, not a criticism) and it would be incredibly stupid to take on a lot of additional student debt in the hope of finally figuring out what you want to do. Developing new skills at your job or finding a new one is the right next step. Actual work experience is a much better gauge of where your interests lie than going back to the classroom. Think about career or personality assessments to give you some ideas (you may be eligible for help from career counselors at your alma mater), but focus them on your existing work. Do you hate preparing analyses, but love strategy meetings? Enjoy creating a more efficient algorithm, but get tired of hearing senior managers proselytize about the organization’s mission? Like helping your co-workers, or find the intrusions annoying? When you figure out what you enjoy – or might enjoy – talk to your boss about how to do more of it. Even if the opportunities are limited in your department, there are generally cross-functional teams that can give you a chance to step out of your normal role. Volunteer to do extra work you think you’d like (teach non-accountants how to analyze a budget or quarterly results, create a system to shorten report generation, help with a donor pitch, etc.). These will let you stretch yourself without increasing your student loan debt, and it’s a much easier way to find out you don’t like something than when it’s a major part of a new job you can’t afford to quit. Finally, boredom is not unusual at work. I have a low tolerance for it, so I tend to either change roles or reinvent my current job. I know others who compensate in their personal life. However debt reduces your choices and your freedom, so I would strongly recommend you don’t make that millstone around your neck any heavier.
afiendishthingy* May 22, 2015 at 4:55 pm Also wanted to add, not knowing what you want to do is pretty common. I bounced around a lot for a few years after college. I did eventually go back to school, but I started off with some additional undergraduate courses at a local public university (so not much debt associated) and when it turned out I liked that field, I sought out entry level jobs, made sure I really wanted to do it before going for the masters (which was necessary for the certification I needed to advance to the level I wanted to). I think if you’re interested in exploring other fields, a class or two at a community college would be a lower risk way to test the waters. Still, on the job experience is going be your main clue in figuring out your next steps. Good luck!
Anx* May 22, 2015 at 4:13 pm One thing to consider about STEM: Many STEM graduate programs offer stipends and waive tuition. However, there is very limited opportunity to work outside of school. Not only is it extremely frowned upon (senior scientists wax nostalgia about their ramen eating days as if the cost of living/cost of higher education ratio is the same, never mind the actual job prospects), but it’s nearly impossible to find a program that allows for online/night classes.
Kimberlee, Esq.* May 22, 2015 at 5:39 pm Yeah, I really agree with what others are saying. Step One is figuring out what you want to do, or at least SOMETHING that you LIKE doing. Then you determine if you need to get a masters in order to pursue that (often you don’t). I see comments on here (and elsewhere) of people all the time who come out of grad school still not knowing what they want to do, but being another 2 years behind in actual work experience and knowing that they really don’t want to do the thing they took their Masters to get, but felt pot-committed after a certain period to finishing the program.
mngreeneyes* May 22, 2015 at 3:35 pm I hope this question/concern makes sense. I interviewed for an amazing job yesterday. The job is fantastic and a great career move for me. The boss seems really fabulous. I already work in another part of the same organization. Sounds perfect, right? Here’s what is holding me back. I have been an administrative assistant for more than 10 years. I am very good at my job. I am very organized, but I am not a neat desk person. I tend to organize geographically. I always know where everything is but have had bosses who were sticklers for neat desks complain that I couldn’t possibly be organized with the mess. (not unsanitary mess, just piles for various projects which I am multitasking on.) I also know I can be neater and not having to multitask to the level I do at my current job would help that, I am not infallible. Anyway, the boss of the job I interviewed for is beyond a stickler and seems to consider neatness as a sign of organization. Case in point, we were in her office and she explained that she was very organized and pointed at her desk by way of example. There were a few stacks of papers on her desk – all perfectly straight both with the desk and each other. When I asked if it would bother her if someone didn’t keep their desk that neat, she paused for a long time and said, “Well, I guess I would have to learn to accept it.” I joked about the research that shows that messy desks indicate a creative mind and she said she wasn’t creative and we went on with the interview. Everything about this job seems perfect, but we will be working one on one as a two person department. Where I work now is dysfunctional, but I love my boss and don’t want to switch jobs until I find the right one. Thoughts? Am I making a mountain out of a molehill so to speak? Is it a red flag about what our working relationship could be?
Wakeen's Teapots Ltd.* May 22, 2015 at 3:49 pm Well, it would be a red flag for me. I am the World’s Messiest Desk Person. Curiously, I have a hyper organized mind and I’m utterly anal about data cleanliness and all manner of precise organization in my computer and shared drives. Curiously, I am a systems and process person who insists on excellent organization and flow in everything, but my personal work space? Always and forever, just a mess. (Archeological dig method: I can find anything as long as I know the month of the year I’m looking for because it’s all in piles.) Point being: I could not possibly change and I have HUGE clashes with anyone who looks askance at my own personal way of doing things. For me, I would not take a job with the woman you have described because I would fail.
Wakeen's Teapots Ltd.* May 22, 2015 at 4:48 pm BTW, I would just like to say: I am going paperless. I’ve been joking about renting one of those dumpsters and throwing my whole desk in, but I’m actually serious about the “throw it all away and get no more” part. Tuesday, this is it, Tuesday. In the trash. I’ve spent the last year making sure that everybody who gives me anything sends it electronically. They try to hand me paper I say, “would you email that to me please?” and motion to my desk and they back away horrified and email it right away. Throw it all out! I don’t even know what it is now! Out! No sorting, all in the trash. And then I will be a clean desk person, too, so there. Can I borrow your Windex?
katamia* May 22, 2015 at 3:55 pm Huuuuuuuuuuuuuge red flag for me. I’m another messy desk person who’s a bit absent-minded and tends to forget drawers exist and therefore can have things in them, so I like to keep everything spread out where I can easily see it as much as possible. (I can find whatever I need without problems, but I’m sure she would think poorly of me on some level even if my work was always fantastic.) Some of the very neat people I know also seem very stressed by my clutter, and if that’s the case for her, you would probably be setting yourself up to be associated with negative rather than positive feelings in her mind. She said she’d “have to learn to accept it,” which makes it sound like she either hasn’t tried to or hasn’t succeeded in accepting it in the past. So not a good sign at all.
Graciosa* May 22, 2015 at 3:55 pm It’s not a huge red flag given that she said she would learn to accept it, but it is going to be a difference in the way you work that could be treated as either a charming idiosyncrasy or a sign of incompetence. If you’re asked to proceed further or receive an offer, I would talk about frankly with the new boss before accepting. Frankly does not mean making jokes about creativity (do you realize you insulted hers during the interview?). It means stating clearly what your working style is, and asking if this would fit with her expectations. Someone not keeping a desk “that neat” could cover a lot of territory. She may be thinking that the stacks of paper won’t always be perfectly straight, but will be kept to a minimum (less than three) on a basically clean surface and filed away every night. Your version of not “that neat” may mean you rarely see any part of the desk (rather than the papers covering it), no one else could find anything if needed because your “organizational system” is your memory, and you don’t do any filing until a project is done. If the two of you are going to work closely together in a small department, it may matter to her whether or not she can easily find – and understand – the material on the Teapot Project when you’re out to lunch. Or she may not care as long as you can produce it upon request when you return. She may intensely dislike the appearance of your desk in her department and think it reflects badly on her, or she may think that that the piles of papers are evidence of productivity. You may decide you can agree to put things away in labeled files every night and only have out what you’re working on right that minute, or you may decide you can’t function properly taking things in and out of files all the time. But have the conversation – frankly, but not defensively – before going further with this job, and really listen to what your prospective new boss says. She may think she ought to be able to be more accommodating of different work styles than she will really be able to be with day to day exposure, and you need to find that out beforehand.
afiendishthingy* May 22, 2015 at 4:10 pm I think you’d be setting yourself up for a strained working relationship. Maybe if it were a bigger department, but just the two of you? The fact that she pointed out her neat desk in the interview says she places a lot of weight on neatness, and you’re either going to feel judged every time she looks at your messy desk or you’ll feel pressured and resentful if you have to change your organization habits to fit her needs. My desk is pretty messy, I do my best to declutter it every so often for the sake of my own productivity as well as appearing more professional/competent, but I couldn’t work that closely with someone who could “learn to accept it”. (By the way, I’m not really sure she could.)
Not So NewReader* May 23, 2015 at 11:09 pm Why not just ASK her? It sounds like she is willing to work on her side of the concern. Perhaps you can indicate you will meet her half way- you will try to be neater. Or maybe you can get her to agree as long as your desk looks bearable when you go home each night, she can live with that. It could be that with the way she handles her work, your desk will indeed be neater. Oddly, it may work into a non-issue because of how she handles her stuff. In the end, she is the boss. And the final answer is hers. Can she live with a subordinate who may not be the neatest person around? I am advocating that you let her decide the answer, as opposed to you making the decision for her by backing out of the application process. The reason I am saying this is because everything else sounds great. It’d be a shame to let this become the hill to die on.
MnGreeneyes* May 26, 2015 at 1:26 pm Thank you for your thoughts. I spent the weekend thinking about it and decided to withdraw. I notified the Talent Acquisition specialist who did my phone interview, as the boss instructed. She wrote back thanking me and asked if I would be willing to give more details about the personality/work style issue. She will continue to be my contact for future jobs with that part of the organization. Do I or Don’t I?
nicolefromqueens* May 22, 2015 at 3:36 pm Can someone please explain what exactly a start up is? What I understand is that they’re run by predominantly Millenials with very little structure and a great deal of Positive Thinking. And very few of any have anything tangible. Are they all trying to be the next Facebook, Yelp, Uber, etc.?
Carla* May 22, 2015 at 4:04 pm A startup is usually a company working on developing a brand new innovative product/service. They don’t usually make any real revenue during the start up period so they are funded by investors/venture capitalists who believe the start up company has the the potential to payoff. They are predominantly run by millennials probably because millennials would tend to be the ones most likely to be working and developing these new technologies. They are only supposed to be startups for a temporary period of time as after a period of time they are supposed to be raking in the dough and making money for their investors. Of course a lot of them are failures too so they could go under and give up or try to start over with a new idea if they have the capital to do so.
The IT Manager* May 22, 2015 at 8:50 pm Yes, startup are usually tech/ dot com companies. They start with an idea that the founders believe will be the next big thing. In the beginning they only have the idea – no product and no customers. The founders usually invest all if their own money and time (zero work life balance), get investments from family, and have seek out other investors – venture capitalist – to get them to the point where they can develop a product they can market. Interestingly to me is that I’ve seen/read several start-up stories lately where they start with an idea that changes rather dramatically based on the market or investors … by that point the founders are so invested in the company/success/continuing to pay their employees who are usually putting in crazy hours that they totally accept the new product to keep the money flowing. At one point it seemed to me the point was to become the next Google or Facebook, but now the goal is to be acquired by them for big bucks. That’s because the venture capitalist want an exit strategy which earns them fast money and that’s being bought out by for big bucks not gradually becoming a huge new tech company. Gimlet media’s startup podcast was fascinating. Season 1 was about Gimlet’s own startup as it happened. It seems to me they stayed true to the dream (producing marketable podcasts and not podcast distribution technology) whereas season 2 (in progress) is focusing on another company – Dating Ring – that can’t figure what it’s trying to market. Yeah, usually only very young people have the energy and lack of responsibility to be able to found and work for a startup. It’s creative, but demanding so often they make the office “fun” with foosball tables and alcohol because people work 12+ hour days, 7 days a week and sleep in the office. It’s the “new” success story for the new college grad for the big bucks and the creativity and being your own boss. An article someone linked to yesterday said the old dream – lawyer or wall street trader has been replaced by working for a startup.
Marcela* May 23, 2015 at 1:51 pm +1 to they start with an idea that changes rather dramatically based on the market or investors In the now defunct startup I worked the last two years (murdered by lawyers), we started with one idea and managed to advance quite a lot, but along the time we had to change to something completely different. When our first “client”, the founder, didn’t use our product, even when it was designed 100% to fulfill of his needs, it was obvious we needed to change. I have to say, though, that the CEO always made sure we had a good life/work balance. This wasn’t his first startup, so he was aware of the challenges. I’ve always thought he is a great boss, but after reading this blog, I think even highly of him. And the best part is that from his experience trying to create a startup in academia, now he is convince in open salaries.
Anon for this one* May 22, 2015 at 11:45 pm Boomer here, working in a pretty successful tech start-up. It’s…. hard and it obliterates your life. Everything about the culture caters to very young workers and the management style is often infantilizing. Very long hours, nonstop demands, open office. Because I’m older, my (significant and interesting) experience is seen as a liability — I’m not being chosen for any committees or task forces, even those where my experience would serve them well, but I’m obviously not going to be on their leadership track. A lot of lip service for “flexibility” but there’s no way anyone can ever take time off without coming back to a tsunami.
Steve G* May 22, 2015 at 3:51 pm Ugh, just got home from an interview where the interviewer barely asked any questions (though I’m not sure it went bad, it just wasn’t what I was used to, they seemed a tad inexperienced) and found a few rejections from job apps I did. Very disheartening to read “we have reviewed your resume and have decided not to move forward with your candidacy for the role at this time,” even though you met all of the qualifications in the ad and have only been focusing on jobs you qualify for and have been custom-writing cover letters. I feel like I should start shooting out resumes to the wind and see what sticks, because I’ve not even gotten to the interview stage on so many jobs that I met all or 90% of the qualifications for.
Malissa* May 22, 2015 at 3:54 pm I would overjoyed just to hear something back! Also I’ll offer you a virtual drink because that many rejections sucks.
Steve G* May 22, 2015 at 4:16 pm Thank you, I so wanted a drink after the interview when I went to a restaurant in Manhattan filled with people drinking wine and beer, but I’m holding out until after the gym:-)
Jill 2* May 22, 2015 at 3:55 pm In “I suck and it’s not always other people” news, I sent out something yesterday riddled with errors. But, it’s not typos, but rather a very important diacritical that doesn’t always take. I should have caught it on what I controlled. Our VP wrote back a note saying, “I know we’re all working hard, but please proof before sending out materials for review. We only have one chance to make a good first impression.” Well, I felt like an idiot. I take criticism very personally, even constructive and fair comments like this. Probably even more so. There are reasons for why it happened, and it’s the first time I’ve ever received anything like this in my 9 months here, but ouch. That kind of things, especially when you pride yourself on attention to detail and only submitting the best to senior-level staff. At least I learned my lesson.
Anonymouse* May 22, 2015 at 3:59 pm Ouch. I feel ya. I’ve been there, too, so don’t worry; it’s not just you. In my case, I sent out an end of year electronic appeal on Dec. 31 that said New Year’s is only three days away. Both the VP, my then supervisor, and the CEO wrote back pretty nasty emails like “PLEASE tell me this DID NOT go out like this! This look so bad!!” My job went down hill from there, with every single little tiny mistake being blown up. Word of advice: apologize in person as fast as you can and come up with a few ideas on how you can prevent the mistake from happening again.
Victoria Nonprofit (USA)* May 22, 2015 at 4:03 pm I once sent out a mail-merged email, in which all the track changes showed up. Also, the month before I took over editing a publication, an article references “pubic policy” instead of “public policy.” It wasn’t on my watch but it made me so paranoid. Cracking open the box of journals that was delivered to us (after the rest had been processed by the mailing center) was the worst day of my month. I lived in fear of a mistake like that being mailed out to the whole list.
afiendishthingy* May 22, 2015 at 4:17 pm I once sent out a cover letter where all the track changes showed up (so they could see where I’d modified it from a letter for other positions). I did not get that job.
afiendishthingy* May 22, 2015 at 5:15 pm oh good! To be fair I also wasn’t particularly qualified, so the letter might not have been the problem.
Elizabeth West* May 22, 2015 at 8:14 pm I hate Track Changes. I just save a new copy and modify it there.
Anonymouse* May 22, 2015 at 4:28 pm I love hearing these stories because it reminds me that I’m so not alone. I was applying for a job at a local hospital for a fundraising position and in the qualifications it said “must have two years of stewardshit experience.” Geez, it’s so good when we can smile about these mistakes.
TheLazyB* May 22, 2015 at 4:43 pm Pubic for public turns up in so many jobs. I used to work in public health. If you work with public houses. Can’t remember any more examples but they are legion. That track changes thing, yeah, been there too :o
De Minimis* May 22, 2015 at 4:56 pm I’m always afraid my resume will say I’m a Certified Pubic Accountant.
Joey* May 22, 2015 at 5:10 pm Better than pubic relations which I’ve seen. I knew a guy who worked at a chicken plant and I could never hold my laugh in when he would mention he’s looking for De-boners.
Elizabeth West* May 22, 2015 at 8:17 pm I used to work for a shopping paper, and when I started, they told me a story where an older lady had advertised an organ for sale. Whoever wrote the ad copy (someone who was before my time) put the ad in as “Orgasm for Sale.” They had to run the corrected ad for free until it sold.
Jill 2* May 22, 2015 at 5:00 pm I do want to apologize, but worry I’ll look grovel-y, since I’ve had to apologize on behalf of other people screwing things up. This time it’s actually me, and I’m worried I apologize too much! The other thing is that the VP is traveling right now, so he’s not accessible at all. But I do think I’ll seek him out in person and tell him what we’ll do in the future. Good advice!
Anonymouse* May 22, 2015 at 5:45 pm I think if the apology is sincere, then you’re definitely not looking grovel-y!
Not So NewReader* May 23, 2015 at 11:19 pm Screw ups happen. It’s how we handle the screw ups that make a lasting impression. Sounds like you own it, you’re mortified, etc. These are all good things- it means you have integrity, sincerity and you are committed to doing a good job. A good boss will see that and silently be impressed. A boss knows he has to reprimand people from time to time, but a good boss also knows when a person has had a major learning experience and will not allow it to happen again. I told my husband this one time: Sometimes bosses are impressed with how we handle a bad situation. They cannot tell us they are impressed because it detracts from the main point. However, in the long run, the boss has even more respect for an individual because of how they handled the bad situation.
SouthernBelle* May 22, 2015 at 4:29 pm I just had an initial phone screen for a position that I didn’t know that I really wanted until they contacted me for it. There is just something about this company that gives me the warm fuzzies and that just does NOT happen for me, so I want to capitalize on it. This is a fairly young company and it appears that is staffed by younger professionals; because of that, I was somewhat hesitant on sending a thank you email. I sent one, but I wonder, do younger professionals care about thank you emails? I think that the culture of this company would lead me to believe that it would be appreciated, but I’m still wondering.
afiendishthingy* May 22, 2015 at 5:13 pm In my experience, younger professionals like a thank you email but don’t expect one – which I think is probably pretty typical across the board at this point.
Cruciatus* May 22, 2015 at 4:30 pm I’m very, very late. Today is my birthday and it’s been the craziest day at work (of course!) There are certain jobs I keep applying to at universities. The latest is a Student Adviser (yes, -er, not -or) position that I just feel really like I’d be good at. The listing is actually vague. It does say 1 year of previous experience or education and experience in lieu of that. Then says experience with MS Office and email. This is for a major school most people could name. Can anyone give more details about what they might be looking for in a position such as this?
afiendishthingy* May 22, 2015 at 5:11 pm From poking around a bit, looks like you’d probably need at least some experience working with college students (counseling, advising, recruiting) and many places want someone with a masters. Happy birthday!
Cruciatus* May 22, 2015 at 5:19 pm I’m an administrative assistant at a medical school with 90 students in the pathway I work for. I’m the only administrative assistant and I’m in charge of everything related to them from our pathway–exams, evaluations, schedules (and updates), student files, every single piece of paper they get, etc. It’s not quite the same as an adviser but when they have an issue, they come to me. I might not know the answer but I know where to direct them. I just don’t know if that’s good enough for an adviser/0r position. And I do have a Masters in sociology.
afiendishthingy* May 22, 2015 at 5:46 pm sounds pretty qualified to me. Good luck. I just switched from my work laptop to my dying home use chromebook and most of my top row, so exclamation points etc, stopped working yesterday, other wise I would be using some here. insert smiley face, my parentheses are broken too
Cruciatus* May 22, 2015 at 9:24 pm Thank you, everyone, for the birthday wishes! It was a busy day and I had to be at work, but at least the day went quickly–and my lunch group ordered Chinese to mark the occasion so that was nice (sometimes it’s the little things)!
Credit where it's due?* May 22, 2015 at 4:32 pm Hi, folks While I wrote the thesis for my graduate degree, I also did some teaching with the department I was registered with. I’m still involved with this teaching now that I have moved on. I have been teaching there for six years and am on good terms with the department staff. One of the blocks of classes we taught had an exercise that, in its form at the time, was acknowledged to be difficult to get the students to engage with. I wrote a different one and emailed it to the teaching coordinator as an alternative to consider for future versions of the class. He liked it and sent it round the other teaching staff with due credit to me for writing it. Some of the other teaching staff also liked it and said so to me at the time. Last year, I didn’t take part in teaching this specific topic because I was in the last stages of completing my thesis, which everyone acknowledged was more important than teaching this block of classes. So I don’t know how the issue of the alternative version of the class exercise was managed. Two years later, I’ve just received the teaching material for this class and it contains the exercise I wrote, but presented as if another individual wrote it (one of the senior teaching staff members). This doesn’t sit right with me, but I would normally let it go. The one thing that makes me want to speak up, however, is that I intend to apply for any permanent teaching openings that might come up in this department, and my creation of this new exercise is something I’d want to present if asked the classic “describe a problem you’ve encountered and how you fixed it” interview question. I obviously couldn’t do that if everyone thought that someone else was the one who wrote it! So, I’m looking for a script to say “hey, actually it was me who wrote that exercise” without causing anyone to lose face over it. I’m also not sure whether to do this in email (which I can do immediately, but has issues with misinterpretation of tone) or face-to-face (which I think is better for communications of this nature, but will have to wait until Monday). Gosh, this is long – and I know most of you have moved on from this thread by now. If you’ve read all the way down, I thank you! Does anyone have any ideas on how I might proceed?
fposte* May 22, 2015 at 5:26 pm What I’m missing here is what it is that you want them to do. Are you asking for the packet to be reissued but with your name on it, to have the attribution corrected going forward, or something else? I think reissued is a long shot but corrected going forward is a reasonable request. I think Monday is fine; I think treating it as innocent (and there’s a good chance it was, given what happens when stuff gets sent around) error is probably the best bet. “Hey, I was really proud of that thingummy that I created in 2013 and that got adopted as part of the curriculum; I’m hoping to use it as a career achievement when I’m job-hunting, but I noticed that this year it got misattributed. Could that get corrected next semester? I’d hate to look like I’m stealing somebody’s work, and I’d hate to lose it as a credit.”
Credit where it's due?* May 22, 2015 at 5:52 pm Thanks for replying – your script looks like a good way for me to address this :) No, I don’t want the packet to be reissued. I’m just hoping that I’ll get credit for the exercise in future, rather than having my contribution buried because there was a miscommunication. I’m pretty sure that it was an innocent error. It’s entirely plausible that the person getting credit found the document on their computer and forwarded it to the coordinator without mentioning that they didn’t write it themselves, which I can see as a way for the coordinator to get the wrong idea, especially if the materials are prepared in a rush.
fposte* May 22, 2015 at 6:05 pm I also agree with Anonymouse that it’s still okay to claim it even if they don’t fix it; building on that, I’d say this is worth a request but not a battle.
Credit where it's due?* May 22, 2015 at 6:19 pm Knowing these people, I think a request would be enough. Thanks again :)
Anonymouse* May 22, 2015 at 5:42 pm I work in fundraising for nonprofits, and the letters and articles I’ve written don’t have my name in the byline. They usually have no name (as it’s coming from the organization) or it has an executive’s name as their title is more important and they’re the signer. However, I still submit the letters and articles I wrote and ghostwrote for writing samples. I usually have a paragraph at the top of the Word document explaining what the sample is (like a stewardship letter that I ghostwrote for the executive director). I’m sure that you can take this approach, too! No one’s ever chided me for not having my official name on the document as they know that it’s commonplace. I’m sure at universities, too! Although, I imagine this would be different if it was a scholarly article. Then you’d definitely want your name on it. Hope this helps!
Credit where it's due?* May 22, 2015 at 6:08 pm Thanks! Yes, my name would not appear on the document distributed to tutors or students. In fact, there are no writing credits for any of the other materials we use. This, and the fact that it is new material being integrated into an otherwise long-established curriculum, makes the erroneous credit stand out more than it might in other scenarios.
wannabephoenix* May 22, 2015 at 4:44 pm Need help surviving this job or finding a new one. I am a blue collar worker in a male dominated, dying manufacturing field. I’m currently working with an emotional co-worker who is backstabbing, gossiping, undermining me, devaluing me, withholding information from me, hiding job projects from me and preventing me from doing my job. He is also prone to angry outburst, snide and snotty comments. Having time to go to school to learn a different trade or career isn’t an option at this point because of work hours (night shift, 12 hour shifts, work three days have two off, work two days have three off, work two days have two off, rotation starts over), unless I get another job with traditional hours. I have no idea how to use Facebook or LinkedIn or how to network within my industry, or how to do a telephone interview. I got this job because the department head was an ex-boss from over 20 years ago and remembered my work. Have 35 years of manufacturing production history including 15 years of freelancing so I am currently using a functional resume because it cuts down on the size of my resume and highlights my skills across various jobs. It’s been over 15 years since I have had to fill out an application or even look for a job, things have changed drastically since then. I don’t know the new rules. My references are out of date and I haven’t cultivated new ones. I don’t know what questions I should ask, how to write a cover letter or thank you letter. I don’t know how to answer interview questions especially about my being self employed for 15 years. “Self employed” is now used as an euphemism for not working or unemployed, which in my case is untrue. I was actually working harder at freelancing than at a regular job. How do I explain that? How do I address a cold letter when I don’t know who it’s going to, etc. I am over 50 years old, overweight and a woman, found getting a job to be very hard, accepted this job at below industry scale (making the same wages I made in 1993) because it was the only job offered to me. Should I spend the time going back to school at my age to get into a different career? How hirable will I be if I choose to go back to school at this age? How will my age, gender and weight affect my job prospects? How will having no current references affect my job prospects
Wakeen's Teapots Ltd.* May 22, 2015 at 5:01 pm Okay, one step a time. If you’ve lurked around here for a bit, you’ll have noticed a couple of things: 1) Alison’s resources are great and there is tons of helpful, good advice reading material. I’ve never read Alison’s ebooks but people rave about how helpful they are also. 2) Commenters here are super helpful. You can get advice on Fridays all the way along your journey. So, you’re not alone! It’s scary to think about interviewing but you can do all of this. It’s scary to think about age and weight and gender possibly holding you back but none of that makes you unemployable. I’d start with getting your resume and your references in order. I’m not a resume (or job hunting) expert, but I’m sure that Alison has said multi times not to do a functional resume. So look through the resources, get Alison’s book if that’s possible for you, and set to work on your resume. Think about references from your freelancing days. Come up with a few people you can talk to about being references. My advice: resume and references. then come back next Friday and talk about either what happened/didn’t happen with that, and next steps. You can do this!
land of oaks* May 22, 2015 at 7:40 pm Wakeen’s advice is good, start with one thing at a time. you can do this. Two thoughts: 1) have you looked for a “Women in Trades” organization in your area? I know they exist but don’t know how common they are, but the one I know about offers workshops, job hunting help, and help looking for training resources to see if there are new skills you want to learn. Plus just the opportunity to get to know some other women who might have been in your situation. 2) Have you looked at staffing agencies? I know I worked for one temp/staffing agency that staffed manufacturing jobs in addition to standard office jobs. That might be a good place to start, because they often will help you with your resume and other job hunting tools. Plus, it’s in their interests to help you get a job, because you make them money. if you want to look for those opportunities that might help. Or post more about your location and maybe people here can help. Good luck! I think you can do this!
The IT Manager* May 22, 2015 at 8:16 pm You should not need Facebook for a job search – that’s for personal networking. You do need to get your resume in order (no functional resume) and don’t fear the self-employed years. You’ll describe your accomplishments during that time and it will be clear that you worked. You should not be sending cold letters, but for cover letters who you address it to is not a huge concern. (Dear Hiring Manager is fine.) Work on the resume, think about the kind of job you want next/make plans, read the archives here to learn nearly all you need to know about job hunting and interviewing.
Not So NewReader* May 23, 2015 at 11:27 pm I am over 50 myself. I have found that some people actually prefer to hire a person like us. They want someone who has settled down and will be a consistent, reliable employee. I went to one interview, the interviewer took one look at my graying hair and I swear I saw relief on her face. (I quickly learned she had major-major problems with reliability.) People like this person DO exist.
Gingerbread* May 22, 2015 at 4:54 pm I posted a couple of weeks ago about how I’m being overworked and underpaid. I’m going to start looking for a new job soon, but I decided to suck it up until I gain a little more experience in what I’m doing now (ecommerce – thanks for the advice, Wakeen!) For you ecommerce managers out there: Did you get a master’s degree or certificate? If so, in what subject? I want to go to back to school, but I’m not sure if there’s any subject that will be particularly useful for what I’m doing now.
Wakeen's Teapots Ltd.* May 22, 2015 at 5:27 pm Yay!! I’m telling you, that’s the ticket. There’s a finite universe of people qualified to be ecommerce managers. As far as schooling, that’s less important IMO than experience and well rounded skill sets. An ecommerce manager isn’t going to be doing programming but she should be comfortable interacting with programmers, which, hello is a skill set. An ecommerce manager may be doing the merchandising, all or some, or may just be interacting with merchandisers. In any case, she needs to understand merchandising. A business degree is helpful but not necessary, again, IMO. A creative degree of some sort (since merchandising is just as visual as it is hard hitting statistical) is also helpful. EXPERIENCE is the most helpful thing of all. Statistics and analytics, that’s the hard skill thing to learn. If you have access to your google analytics on the job now, start hitting it. There are free resources and you can get certified by google (free, I believe) as well as paid course. I’ll link as reply. Yay!
Gingerbread* May 22, 2015 at 5:02 pm Second question: how many times have you changed fields in the course of your career? Was it a drastic change? I tried writing down my 1, 3, 5, and 10 year career plan and realized that after year 5, I have no idea what the hell I want to be doing.
Graciosa* May 22, 2015 at 7:29 pm It’s hard to figure out how to count them, but probably at least a few. I had a ton of what I think of as pre-career jobs (before I was out of graduate school and licensed in my profession), spanning a huge variety of industries, jobs, and work environments. Counting those would put me well into the double digits, but I don’t. After getting my license, I had one area of professional practice before I switched to work in a corporate environment (change one, and fairly major). Since then, I have arguably worked in the same broad field, but I had multiple changes in jobs and areas of focus as well as industry. I could probably make an argument for counting this as anything from zero to eight additional changes. I think there were probably three significant changes that required a fair amount of mental adjustment, but it’s arguable in a lot of ways. If you had asked me for a ten year plan – or even a five year one – at any point in this timeline, I would have gotten it wrong. My career growth has been pretty organic – opportunities arose that I could never have predicted, and I took them. Even now that I have a fairly specific next major career goal in mind, I still can’t plan the interim jobs that will get me there. I need additional experience in a range of areas, and I don’t know which ones will become available or when. I’ve hit the point where opportunities are pretty limited (even at my very large company) and I’m not willing to change employers to advance, so I’m just focusing on the work in front of me and waiting to see what happens. Even a year ago, I never would have guessed I would be in my current role. We just had a huge reshuffling at the head-of-function VP level (above me) that resulted in a lot of VPs moving to new roles that none of them would have predicted a month before one departure started the chain of dominoes. One move involved someone taking on an entire new function after a multi-decade career devoted solely to a different one – you just don’t know where your skills and experience will take you. I would not worry *at all* about not being able to come up with a ten year plan – think of it as refusing to close your mind to the possibilities that await you. If you have a good idea of the things that interest you and the next step or two, you’re doing very well.
Gingerbread* May 23, 2015 at 2:23 am Thank you. It helps to know that I’m not the only one without a plan and that switching career paths is pretty normal.
Marcela* May 23, 2015 at 2:07 pm I changed fields once, from physics to software development. It was then a very drastic change, because I wanted to enter to a PhD program in physics, but for several reasons I could not get funding, so I had to find something else to do. I had worked as a windows/linux administrator and html/php website developer while I was in the university, to pay my studies, so that seemed something I though I could do for a living. Later I moved from website development to general purpose software development, which is itself another field change, although less serious. Perhaps because my husband is in academia, where stability is something you acquire maybe when you are about 40 years old (and lucky), I’ve never tried to make a long term plan. I only know the general direction where I want to go and the area where I want to stay. The future is always so foggy, anything can happen tomorrow and I can find myself in any place, so I’m always willing to take any challenge or opportunity to do something different while in the same are as I want to stay.
Anonymous Educator* May 24, 2015 at 2:05 am I changed three times (so far). I don’t believe in career plans. My original plan was to be an English teacher for the rest of my life, and now I work in tech. In fact, my boss (for my current job) asked where I saw myself in ten years, and I told him honestly that I didn’t know, because ten years ago I would never have imagined myself where I am now. He conceded that ten years ago he’d had no idea he’d be where he is now, too.
Kat* May 22, 2015 at 5:23 pm I emailed Alison earlier today but i need some advice pretty quickly and I didn’t know about this thread until just now… I have verbally accepted a job offer at a company in NYC. HR has told me they are awaiting the approvals in their system before a background check is conducted and a formal offer is generated. They have told me to not resign until I have the formal offer in hand, which I would agree with under normal circumstances. The problem I am facing is I am scheduled to go on an all-expense paid training in NYC in about a week and a half for my current job (my current employer is located in Florida). I am worried that I will not receive the formal offer in time to cancel the trip and training. My current employer will be charged an $800 late cancellation fee if I do not cancel on the next business day. Furthermore, I could potentially not receive the formal offer until the week of the training or just after. I am worried about burning bridges by going on the all-expense paid training and then resigning immediately after. I have communicated this issue to the new company in NYC but they have not been able to offer a solution or speed up the process. Any thoughts on what I should do and when I should resign?
Wakeen's Teapots Ltd.* May 22, 2015 at 5:49 pm Agh. Rock and a hard place. I sympathize because I would be upset also. Here’s the thing: What are you going to do? You can’t quit this job until you get the offer from the new job. If you felt safe enough, you could heads up your current employer this other offer might happens and let’s hold off on the trip, but, even if you did – the offer doesn’t come through, you stay in your job and then you don’t have the training your employer felt important enough to spend that money. I don’t see that you have any choice but to proceed as if the offer doesn’t exist until it is firmly in your hands. This does suck because of the expensive training but what else are you going to do? If the offer comes, apologize sincerely for (whatever), give them as much notice as you can, and leave them in as good a shape as possible.
The IT Manager* May 22, 2015 at 7:57 pm 100% agree. Only give a heads up (the best option) if you fully trust that you won’t be punished for job hunting.
AnonForThis* May 22, 2015 at 5:53 pm Trying to figure out how to handle a potential/probable job offer next week. TL;DR I feel like my options are 1) try to support my family on a very low salary, 2) turn it down and lose unemployment, or 3) screw over a great organization. The job itself sounds engaging and like I could do it well. It’s a small nonprofit (the ED is be the only other full time staff member besides this position) doing really good work, the kind where you go to bed at night knowing you genuinely made someone’s life better. The ED and board have been flatteringly enthusiastic about my candidacy, and although of course I know that’s no guarantee of a job, I want to be prepared if I get an offer next week. Unfortunately, the salary they mentioned in the interview is 10k lower than what I was hoping for, and because it’s such a small organization, unlikely to go up much beyond 1 or 2% a year. To make things slightly more complex, I am on unemployment, which requires that I take any job I am offered. My family could scrape by, barely, on the salary offered, but definitely couldn’t afford to lose my unemployment money if I turned it down. I suppose I could also try to pretend I’d never gotten a job offer and try to keep collecting unemployment, but that’s, you know, illegal, and also would have extremely negative effects if it got found out. Potentially I could take this job and then a higher offer might come through from one of the other jobs I’ve been applying to recently. If it was a larger organization I might be willing to leave after a month or two for a better offer, but I feel like this’d really screw over this tiny organization and give me bad karma forever. ;) I’d love to figure out a way to make it seem financially feasible to accept this job if I’m offered it. Anyone have suggestions for non-monetary compensation I could ask for? They mentioned that flexible hours and occasionally working from home might be an option, so I will follow up about that. What option would you pick?
Jennifer* May 22, 2015 at 6:23 pm I think your only option is to take the job. If you don’t take it, you will have zero money when you lose unemployment. As usual, keep job hunting because you never know if you can ever find a job again. Don’t think that you’ll find another in a month or two necessarily these days. No idea on suggestions to ask for, sorry–no experience on nonprofits.
The IT Manager* May 22, 2015 at 7:53 pm +1 Don’t take the chance of losing unemployment. You can check with the office to find out if you have to take the job despite the pay being so low you can barely support your family.
Natalie* May 22, 2015 at 9:16 pm Have you double checked the employment rules in your state? It’s often allowed to turn down jobs that pay too low, are too far away, or are in a different field.
Not So NewReader* May 23, 2015 at 11:33 pm This. Check the rules first. I am not even sure how they would find out you turned down a job. If you have informal channels to check with, check there also.
Alistair* May 22, 2015 at 5:58 pm Hey all, I done messed up. Not critically, but repeatedly over the past few months. A large part of it was me being lazy and not really caring heavily about my work. Well, this week I got to see the fruits of my non-labor. And I feel like shit about it. I mean, I saw consequences to my laziness that I suppose I was shielded from before, but not this time. We got our project finished, but it was some long hours. So the question is: now that I’ve ‘seen the light’ how do I go forward and become the solid employee I used to be? If you’ve had a very low spot, how have you come back from it? Thanks for all the thoughts; hope this isn’t too late for anyone to see!
fposte* May 22, 2015 at 6:23 pm First, congratulations–seriously. A lot of people hit a screw-up moment and never realize they could reset themselves to avoid doing it again. It’s a really brave move. A few different elements here. First, would it make sense to apologize to your team? Bring in doughnuts or something on Tuesday and say “I’m sorry I put us in that position; I’m taking steps to be sure it doesn’t happen again.” (That’s optional–in some arrangements that wouldn’t make any sense.) Second, can you make an action plan? Identify habits to substitute for the being lazy version; lock down browsing if it’s checking Facebook; make yourself a checklist to follow if it was skimming the stuff that was supposed to be carefully checked. Maybe also change up anything else you can about your desk or office so you’re literally looking at your work another way. Consider even dressing differently, at least for a while, so you can feel different. You’ve got some momentum in the immediate aftermath here and I think you want to make use of it while the motivation is still fresh. And if there’s something else going on that made you lazy–if you’re angry at the job or something else, if you’re burned out, if you got complacent and started spinning your wheels–think about ways to deal with that that aren’t cutting off your nose to spite your face. Is it time for you to think harder about a career trajectory? Or a vacation? I think if you’ve been honest enough to admit this, you can definitely turn yourself around. Good luck!
Jennifer* May 22, 2015 at 6:26 pm Start working harder and stop slacking or whatever it was you were doing. Accept that you may have ruined your reputation permanently at this point. It’s very hard to recover once you’ve made big screwups at work, unfortunately. Start job hunting. You know, the usual.
Victoria, Please* May 23, 2015 at 12:25 am Goodness, Jennifer. That’s kind of like saying, “You’re fat. Accept it. Move more and eat less. You know, the usual.” I think Alistair is looking for strategies to get out of a bad spot less than confirmation that he is in a bad spot. (Everyone, I don’t intend fat shaming here, it was an analogy that came to mind because people tend to give simple, judgmental “solutions” to that “problem” too.) Alistair, I had the same impulse that fposte did although I’m sure coming from her it was a thoughtful directive, not an impulse! — start with an apology if possible and then make yourself a plan. Also a good coach would be helpful.
Not So NewReader* May 23, 2015 at 11:40 pm The times I have hit a low spot I have used that to scare the crap out of myself whenever I caught myself slipping again. This goes for watching my weight, to sloppy driving,or anything. I force myself to say “hey, remember the time when…. and remember what a disaster that was?” We are supposed to let life teach us things. I get a little scared by the concept of “you will keep having this learning experience over and over until you finally get it”. Nooo, I don’t want to keep having this particular learning experience over and over.
Usually lurking* May 22, 2015 at 5:58 pm I’m late, but maybe someone will see this. I scheduled what I thought was a networking meeting with a lower level person at a company in my field. It’s definitely a company I would be very interested in working at, but I had heard they probably weren’t hiring. So I was just meeting to chat about the area (I recently moved here) and make a networking connection. When I arrive I learn that I will be having lunch with the lower-level person, but also with the owner of the company who would likely be making any hiring decisions (for reference it’s a small company). The owner has clearly read my resume. The lunch felt very much more like an interview than a networking lunch. They were asking all the questions until the end, when they asked if I had any questions for them. Normally, when I do informational interviews it’s more of a back and forth. When it came time for my questions I only had informational interview questions, which were about the broader market and questions about the type of work. But I did ask a few questions specifically about their company, which is what it seemed like they wanted to talk about. And thankfully I had some knowledge of the company from some research I did beforehand. Afterwards they both told me to keep in touch and let them know if I had any more questions. I was a little overwhelmed, but excited, since as I said, I would love to work there and I basically feel like I scored an accidental interview. I wasn’t prepared for that, but I was dressed appropriately, and I think I handled myself well. My question is: What now? I usually follow up networking meetings with an email thanking the person and saying something like “You mentioned at lunch that it might make sense for me to speak with Lavinia at Teapots LLC, do you mind if I mention your name when I contact her?” Or some sort of follow up. Here, we only talked about their company, so that wouldn’t really make sense? Also I would like to let them to keep me in mind if they actually do have an opening, but I’m not sure how to say that. Every way I’ve thought about wording it sounds presumptuous. I have some time as both of them mentioned they would be out of the office today until Tuesday. Any thoughts of how to go about this?
fposte* May 22, 2015 at 6:11 pm I think you’ve basically got it. “Thanks so much for talking to me on Thursday. It was a real treat to learn more about Teapots, Inc.; the work you’re doing in spouts is really exciting. I’d love for you to keep me in mind if you ever have a suitable opening.”
Wakeen's Teapots Ltd.* May 22, 2015 at 6:55 pm For context, sometimes the person comes before the job, and especially in a smaller company where decision makers have control to create positions. If I have no jobs that I’m looking to fill and tomorrow somebody with industry experience falls in my lap, we’ll bring that person in “to talk”. If the talk goes well, then we’ll bat about creating a job for the person, what kind of job, what can we pay, etc. At that point, if we formed up a budgeted position, we’d request an actual interview. As far as what next, what fposte said.
Layla* May 22, 2015 at 6:31 pm Hope everyone has a fabulous weekend! Had an uncomfortable conversation with an employee today. What do you say to an employee who feels she is being targeted by the manager but is giving the manager valid reason to do so? I am the supervisor in a department, and our new manager came four months ago. The employee said the manager is targeting her about her attendance and production, but she has called out more than everyone else, used up her PTO a couple of times, and since she is dating someone within our company, has had 120 extra hours given to her. (She is not in the situation of having surgery or family being ill. She has been sick with cold, allergies, and such, and will take vacations as well.) Her production is the lowest in the department. She is by far the most talkative. The employee says the atmosphere has gotten negative since the new manager came and she is not supportive, but she said the same thing about the old manager. I’m between a rock and a hard place because I feel the manager does sound harsher with her, but the employee refuses to take responsibility for her actions (for example, when I showed her in black and white she has taken 120 hours more of time than she has accrued within the 18 month span she has been here, she said that wasn’t right.)
Graciosa* May 22, 2015 at 6:45 pm “If you feel Manager is using your performance to target you unfairly, why don’t you correct your performance issues to ensure Manager has no excuse for calling you out?” This isn’t going to convince someone who doesn’t take responsibility to take it, but it does redirect the conversation in the right direction. I would strongly advise you not to let the employee get even a hint that you think the manager is too harsh with her. The objective measurements of her performance as an employee are more than enough for a “shape up or ship out” conversation, and you do not want to appear to undercut the message the manager is trying to send. If the employee isn’t getting it, there’s a reason for the manager to get tough.
The IT Manager* May 22, 2015 at 7:43 pm Tell her she’s not being “targeted,” she’s being managed because of her time and attendance issues. Graciosa said it better than me, but in no way validate her use of the word “targeted” How did she get an extra 120 hours? Poor tracking or did another employee (her boyfriend?) actually transfer his PTO hours to her. Why would that even be allowed for someone without a major health/family health issue? Why is it allowed for an employee who not producing?
Layla* May 22, 2015 at 8:10 pm The way our company’s PTO donation policy is set up, it can go from employee to employee without going through management. Payroll just enters it. No explanation is required since it’s the right of the earner to do whatever with the time. And since my old manager was overwhelmed with doing manager and director duties (also before I became supervisor, so she had no support), she only denied people when she didn’t have the PTO. My new manager noticed she called out four times in the first two months of her arrival and decided to check her off time. And, yes, it was her boyfriend donating. He would transfer 2 hours 2x a week to her, and she knew I checked time only when someone turned in a request or on payroll week. Unless you were lloking for it, it didnt look out of the ordinary. My new manager nipped it in the bud and told her no more donated time.
Marina* May 22, 2015 at 7:47 pm Do you actually want the manager to sound less harsh with her? It sounds like she’s been a poor performer for quite some time, which means it’s appropriate for the manager to be harsh with her. (Within respectful boundaries, of course–if there’s yelling or swearing or personal remarks or stuff like that, obviously that’s over the line.) Fairness in the workplace doesn’t mean that everyone is treated the same–it means that everyone is treated appropriately, and in this case, it honestly sounds fair that the manager is harsher on this employee than others. Also, what does this employee actually want you to do…? Tell her manager not to be mean to her?
Layla* May 22, 2015 at 8:33 pm No yelling, swearing, or anything like that. Just a curt tone and her saying if she couldn’t abide by the policies she needed to find a job with rules she could. She wanted me to ask her if she was okay and support her since I knew what it was like to be targeted and we basically ambushed her. I don’t know how much good being firmer with her would do in all candor.
The IT Manager* May 22, 2015 at 9:06 pm It sounds like this employee is a bad employee. It sounds like you manager is managing any doing her job. Do not baby or sympathize with the poor performing employee. Support you manager. I don’t think you’re between a rock and a hard place. It doesn’t sound like your manager is being unfair, mean, or overly harsh. Just support her.
Greggles* May 23, 2015 at 9:41 am Are the expectations in writing? In other words you need to produce x in y time?
Graciosa* May 23, 2015 at 10:52 am Does it matter? The expectations need to be clearly communicated, but there’s nothing that requires that communication be in writing. Sorry, this is a bit of a hot button for me after a post on a previous thread where someone advised an employee having problems at work to insist that the manager communicate only in writing. Companies don’t work this way. Yes, frequently there will be some final documentation in writing (like a PIP) but that’s more a matter of prudent practice than a requirement. Managers have conversations with employees about performance all the time. This is how most management occurs – from “Nice job” to “Fix the typo and then send it out.” Speaking is typically how this is done. What there needs to be is clear communication, and in this case the employee seems to understand the requirements – she just doesn’t think they should apply to her. If this employer uses written PIPs pre-termination, the employee probably doesn’t want one (although I certainly think it’s coming).
Not So NewReader* May 23, 2015 at 11:54 pm Employee: I feel like the boss is out to get me. Me: What is the boss saying you need to do? Employee: She says I need do to x, y and z. Me: She asks the same of all of us. Employee: But it’s not fair. Me. She is the boss and we have to do what the boss says to do. Everyone else is doing these things. Definitely support your boss. It is okay to explain the reasons as long as you are reinforcing what the boss is asking of her. Sometimes people feel differently if they have things explained to them. If that feels less harsh to you, then explain away. However, your boss is totally correct. The employee’s behavior is bringing down the whole group and it must be checked. For your boss to ignore her behavior or hand-hold her would make things even worse than they are now. I have stood for 15 minutes or longer making statements of the obvious- or should be obvious. But for whatever reason it just did not register with the person as obvious. “Yes, you must show up at 8 am exact every day. Yes, that is what the rest of us are doing. We need you here to start the rolling out the day. If you are not here on time, we, as group fall behind.” This employee sounds like a lot of work.
Graciosa* May 22, 2015 at 6:57 pm The same clothes I wear normally – possibly with an extra sweater because our air conditioning is extremely enthusiastic, and temperatures inside are inversely related to heat and humidity outside. If you’re looking for real suggestions (rather than sympathy) you might add a bit more about your industry and your employer’s dress standards and environment. For example, I like seersucker in hot weather, but we can generally only wear it on casual Fridays.
JAL* May 22, 2015 at 7:03 pm I’m personally lucky to work in a casual work environment because we don’t work with the public. As a woman, my go-to has been maxi skirts, t-shirts and a scarf or a pair of cropped pants and a blouse. I sometimes add a sweater depending on the temperature, because of the AC.
AvonLady Barksdale* May 22, 2015 at 7:34 pm My boss wears shorts and t-shirts! Super casual workplace. I wear long skirts and dresses with sandals and always a sweater. I recently bought a pair of flowy print pants that I wear sometimes. Jeans occasionally, with nice t-shirts. I often wear a tank and a long, light cardigan.
CoffeeLover* May 23, 2015 at 7:43 am I think we’ve discussed this before, but light, natural fabrics are where you need to go. Natural fabrics breathe better than synthetics. My summer and winter work cloths look essentially the same just varying thicknesses of fabrics and more or less layering.
Marcela* May 23, 2015 at 2:15 pm Long sleeves, cardigans, light scarves. In my ex office it’s colder now than in the middle of the winter (we were 8 persons, mostly European, two Americans and me. As soon as we would be distracted, the Americans would go and put the AC to the higher setting. It would be freezing, but they didn’t seem to notice it).
JAL* May 22, 2015 at 6:56 pm I wrote last week about wanting to leave my first job after 8 months and I have a little follow up: Apparently it’s just not my team that’s getting cuts in hours. I referred someone to the job and it’s the same for her team, and the same is going on for someone else she knows that works for the company. This week I only got 20 hours, and I’m employed as a full-time employee. I’m not making ends meet currently, and it doesn’t seem like it’s going to get any better any time soon. The people I know in the company agree that they’re over-hiring and the last time I checked, they still have the position open in my department. I’m getting extremely frustrated, but there are limited jobs in my field. I’m going to have to end up taking something outside of my field that will give me general skills. Would this hurt me in the end?
Graciosa* May 22, 2015 at 7:03 pm In what sense? Cutting your hours in half is a good reason to move on, and a good explanation for leaving, so that’s probably not a long term problem as long as you stay at your next job for a few years. Switching to something outside your field could hurt you in the future as you won’t have as much experience in your field as someone who didn’t make that change, but it’s probably a better choice than not making ends meet. This isn’t what you wanted to hear, but some things just aren’t fair.
Why, HR, Why?* May 22, 2015 at 7:29 pm I want to fire someone I just hired. He started with the company 2 weeks ago. HR says I have to have a come to Jesus meeting with him, even though he has only worked with us for 2 weeks. Does that make sense to do? I don’t know how to tell him to improve – I truly think there is nothing he can do; he’s just a bad fit. – He was completely disingenuous about his level of excel skills in the interview. This is an analyst position. I am spending so much time teaching the basics of excel. Basic formulas. Even how to use shortcuts to copy and paste. – He doesn’t ask questions. I will teach him a task by first walking him through an example. I will ask him to do the task on his own. His numbers will be wrong. I will try to understand why they are wrong. It doesn’t make sense. I explain how to correctly calculate the numbers. He goes back and tries again. He makes even more illogical mistakes. I wonder why he does not ask questions. – He is arrogant and always assumes that he know how to do things, even if he has not been trained on it. His assumptions seem to always be incorrect. I wish he would just ask how to do something before he messes up our spreadsheets. – I think he fundamentally will be a bad fit for the job because every time he does something incorrectly he blames it on me not telling him or lack of procedure. When there is an error or something doesn’t seem right – he assumes that the reason is external. He never thinks – What did I do wrong here? He thinks that the formula I showed him is incorrect or I didn’t tell him something that I did tell him. I have to walk him through basic excel tasks – how will he ever prepare his own analyses? I think those are the main reasons. He isn’t interested in learning and he needs to learn to do the job well. I think there are other people out there that would be better suited to the position. What do I say in the come to Jesus meeting. In my mind, there is nothing he can do to change. What is the purpose of the meeting then?
Marina* May 22, 2015 at 7:42 pm From HR’s perspective it’s probably a CYA meeting, and I agree it’ll probably be pretty pointless from a perspective of actually improving his performance. About the best outcome you could hope for would be that he would quit rather than being fired. And in the future, you may want to include actual Excel exercises in your interview process, rather than only asking people what their skills are.
BRR* May 22, 2015 at 11:12 pm Yeah I feel without the skills test it’s the right thing to do to have the come to jesus meeting. I forget the article but somebody wrote about how hiring the wrong person is a manager’s mistake. I’d do a come to jesus and as Graciosa says say his job is at stake. But it sounds like he’s done.
Graciosa* May 22, 2015 at 7:48 pm The meeting has a lot of purposes, including demonstrating to your other existing employees that the company will treat them fairly by telling them directly when their performance does not meet the requirements of the job and giving them an opportunity to correct it. What you do in the meeting is specify the requirements somewhat the way you’ve done above (but without commentary about how he is incapable of change). HR should be able to walk you through this ahead of time. You give him the courtesy of making it very clear that his job is at risk. There’s a huge difference in how people perceive “This is a requirement of the job, and I need you to be able to do it” and “You need to understand that this issue is placing your job at risk. If you’re unable to demonstrate by Date that you can do X consistently correctly and without support, we’re going to have to let you go.” The most important thing you can do is think seriously about how this happened and how to ensure it never happens again. When an employee is failing this badly this quickly, the problem is with the manager – either related to the hiring process (you didn’t screen for the Excel skills – or attitude – you needed) or the training (you didn’t provide appropriate training or instruction to enable someone with the necessary foundational skills to learn the job). Fixing these problems is an essential requirement of your job. Investing the time to hire and train properly is infinitely easier than firing someone later, and you do not want to repeat your mistakes.
Steve G* May 22, 2015 at 10:06 pm Yes there are better people out there!!!! I can barely even find jobs to apply to where I will get to use all of my computer knowledge (and there is so much I don’t know still) , I’m sure there are other people like that out there. But how did he get hired in the first place??? How did he even make it past the interview screen? Maybe you need to test hard skills? Spoken as someone who recently interviewed for a role where Salesforce administration was 1/2 of the work, and all they asked was “how would you rate your Salesforce.” (I rated it low because I always underestimate myself . Its a bad way to screen candidates). I interviewed for a very intense Analyst job last month and they didn’t ask any details about my Excel experience (in a role where there would be tens of thousands of data points, unclean data, things would need to be automated, etc.). It’s kind of scary that HR depts. are sticking to questions like “how do you handle stress” (poorly, but then again, not much stresses me out) and not testing hard skills, or at least I’m seeing that in my job search, and apparently, in how your company hired this guy in the first place.
Rebecca* May 23, 2015 at 8:20 am We ran into this in our office many times. We use Excel for a lot of things, and one woman stated flat out “I am an Excel Guru”. She couldn’t even use the =sum function. She typed +A1+A2+A3+A4 to add a column of 4 numbers. I imagine that would get quite tedious with a column of 20,000+ numbers. No, she didn’t get the job. I have no idea why people do this, unless they think they’ll learn as they go, and there won’t be a skills test during the interview process.
jhhj* May 23, 2015 at 10:00 am My father, who is in fact an Excel guru compared to everyone he knows but me (this terrified me when I found out), will do stuff like this: Type of teapot course / no sold / sale price / months in FY / gross revenue So he can compare year on year easily, but instead of having gross revenue be something like =B2 * B3 * B4/12, he retypes in the numbers in that square and edits it year on year. It makes me angry just to see the sheet, and he won’t change it. *twitch*
Marcela* May 23, 2015 at 2:28 pm I had the same problem and I think Graciosa is right. It’s better to be 100% clear, in no uncertain or debatable terms, what you expect from the employee. It’s not only for the sake of the employee: for me it was easier to deal with the extreme frustration caused by all the mistakes, all the times I could not help to wonder if she was really thinking about what she was doing or the anger I felt because apart from doing my job I had to spend time fixing her mistakes and discussing the same things over and over again, when she knew she was going to get fired if she didn’t adapt to my requirements (because a big part of the problem was that she refused to accept I was right in asking what I did: it’s not that I wanted her to behave in certain ways because I said so, but because we needed it). I am a firm believer in forewarned is forearmed”, and after the meeting I felt very relieved. And my boss fired her soon after.
catsAreCool* May 25, 2015 at 7:40 pm Based on the below quotes from the comments you made, he doesn’t sound like he’s going to be a good fit for almost any job. Maybe if you explain to him the problem now, then the 3rd or 4th time a company throws him out for these reasons, he’ll start paying attention. Sorry. “He was completely disingenuous about his level of excel skills in the interview.” “He is arrogant and always assumes that he know how to do things, even if he has not been trained on it.” “every time he does something incorrectly he blames it on me not telling him or lack of procedure. When there is an error or something doesn’t seem right – he assumes that the reason is external.” “He isn’t interested in learning”
GOG11* May 22, 2015 at 9:21 pm I know this is super late, so I hope people will still see this, but maybe I will share tomorrow or in next week’s open thread. Behold, in reference to the duck game someone’s employees played on company property/time… https://twitter.com/TumblrsFunnies/status/393267943741865984/photo/1
LizzyP* May 22, 2015 at 9:22 pm A question for Alison and any other recruiters or hiring managers or anyone really: does it make sense to send my resume with cover letter to a company that is not currently hiring or does it make more sense to wait to see a job posted? Thanks in advance!
Graciosa* May 22, 2015 at 9:52 pm I’m never going to see it if I don’t have a job posted, but I work for a very large company. Your chances of having your resume seen may be better with a smaller company – but such a firm is less likely to have frequent openings. I would focus your attention on applying for jobs that at least appear to be open.
LizzyP* May 22, 2015 at 10:14 pm Thanks, I figured my energy would be best focused on actual openings :)
Dawn88* May 22, 2015 at 10:18 pm I have heard from many companies that people lie often about their “Excel skills.” They get the job by misrepresentation, knowing they’ll get caught sooner or later….unless they are good at blame shifting! If the software use is fundamental to the job, a simple test should be given before the interview, at the office. Granted there’s 2-3 ways to do a task in MS Office software, but at least find out beforehand if an applicant can do the most basic of formulas. Meanwhile this guy is in denial and argues? He’ll still make money until forced out. Graciosa is correct, and more fair than I would be. I really have a problem with lying.
Recent Engineering grad* May 23, 2015 at 1:00 am I just wanted to say thanks to this webpage for being such a helpful resource for job searching, resume writing, and cover letter writing. I received a job offer the same day I graduated and the offer was $15k more than what I asked for. I am SO excited and thankful. All those years of hard work have paid off!
Social Media Wiz* May 23, 2015 at 4:09 am So I got fired this week for a comment I made on Facebook. I said something to the effect of ‘it’s a crap job for money’ – I’m in college, it’s a shitty weekend job I did for money – I was telling the truth! Obviously, that’s not what employers want to hear and mine managed to track the comment down (it was in a private group) and worked out it was about them (their name doesn’t appear anywhere on my profile, nor on the thread in the group), and decided to fire me. This is obviously a learning moment, and I’m considering myself lucky that the job A isn’t on my resume B I don’t need a reference C due to other work I won’t have a gap and D they really did me a favour – now I have more time to focus on my career, Teapot Making (which is also what my Masters is in that I’m currently studying). Today in fact (Saturday) I was meant to be at the crap job all day but instead I was able to work in Teapot Making in a sub-field I hadn’t worked in before (I’ve worked in one area of Teapots for 7 years and recently signed up with a temp agency which does various types of Teapot Making). It was so fantastic, I learnt heaps, made contacts and am going to be paid so much more than the crap job! I couldn’t help but think if I hadn’t’ve got fired I would have been at crap job, not this amazing Teapot Making organization which was a million times better. When I told my sister I was fired she laughed and said good, about time, you worked with high schoolers, it was a crap job. I have comes to terms with it and it’s no big loss, but what I haven’t come to terms with is the blow to the old self esteem. Anyone who’s been through this have any tips? I know I am so lucky for all the above reasons, and in the long run this isn’t going to effect my career at all, but merely thinking ‘I was fired this week’ isn’t a nice thought (despite that fact one minute after I got off the phone after being fired my Teapot 7 year job called asking me to do a shift. I couldn’t help but laugh!). Any advice?
CoffeeLover* May 23, 2015 at 7:37 am I’ve never been fired, but I did try being a server for a couple of months and sucked. I quit before they could fire me. It was a blow to the self-esteem to admit I really wasn’t good at this (I’m usually at least decent in most things I try). I think it just comes down to accepting no one’s perfect (including you), people make mistakes, and that’s ok. That’s part of being human and it’s things like this that make good stories later ;).
Social Media Wiz* May 23, 2015 at 8:06 am I think my biggest problem is I can’t seem to escape them – for anon purposes let’s say it’s a Chocolate Factory. I babysit casually for many families who regularly take chocolate-making classes at the factory. And in two weeks I start a temp nanny job where every week the kids take chocolate-making classes I am meant to take them too. Tonight when I got to babysitting the mom asked if I was at the factory today (I said no) and then she started saying how great the factory is. I can’t make a clean break. I obviously can’t take the new kids to the factory (and need to think of an excuse) but half the families I work for go to the factory. I have no idea how I’m going to escape this cleanly. I don’t know how discrete the factory will be. I could – somewhat plausibly – say I left to focus on Teapots but if one person from the factory says otherwise then that comes crashing down. My fear is they will hear the truth and then think I’m complaining about the families online too. :/ Advice?!
just a girl* May 23, 2015 at 10:49 am If asked, I would be honest about it. I think if the families like you and you are overall a trustworthy person, it should not affect your babysitting. I used to babysit all the time and loved it. I would chat with the families all the time about my career, etc. It’s actually a good way to network :) Good luck.
Ask a Manager* Post authorMay 23, 2015 at 1:14 pm Just say you don’t work there anymore — that you realized it wasn’t for you. That’s not a lie (it clearly wasn’t for you!) and you don’t owe them a big explanation, nor do they need one. I don’t think people will dwell on it too much.
Josie* May 23, 2015 at 11:39 am I’ve been reading up on working conditions lately, and came across an article about workers in NY nail salons: http://www.vice.com/read/the-women-working-nycs-nail-salons-are-treated-even-worse-than-you-could-imagine-507 I’m having trouble wrapping my head around people being treated like this in 2015.
Tuesday* May 24, 2015 at 12:45 am I have sort of a fundamental philosophical question about work based on my current situation. I’ve been in the same job (a couple of promotions, but not much change in actual duties) at the same company for almost 8 years. It’s had its ups and downs, but over the past couple of years, it’s been a pretty sweet gig. I work in a niche industry that is related to my primary hobby (but not so closely related that I risk burning out on that hobby.) I have a fair amount of creative freedom and responsibility in my role. I get along well with my boss and I respect her. I work from home sometimes and could probably do it more if I asked–we have several employees that have relocated and been allowed to continue in their jobs as full-time remote workers. Although I don’t think it’s official, in practice we have flex schedules that allow people to essentially set their own hours (within reason.) We can even bring our dogs to the office. Basically, I’m living the dream. The one big fault, as you may have predicted, is that the pay sucks. I’m not making much more now than I was at my previous job as an office admin, and that was 8 years ago. The company went through some pretty dire financial times a while ago, and while things are better now, they’re not great. So I’ve had a few raises in the years I’ve been with the company, but they’re almost negligible–outpaced by regular increases in living expenses. I’ve accepted that I will have to change jobs if I ever want to be able to have enough money to put away real savings or buy a house or a car with less than 100,000 miles or clothes that aren’t from TJ Maxx. I’m passively looking for jobs, but there aren’t many in my field in my current city, and I’m committed to living here for a few more years, so I’m sort of just holding steady and getting better at budgeting for the time being. A better paying job would likely come with work that is less interesting to me and less work/life/dog balance than my current job offers. I probably wouldn’t have the creative freedom I do now, but at least I would have financial freedom. OTOH, I’m pretty happy with my work and life right now, and once I give it up, I probably won’t get it back. So I could just coast like this and enjoy the upsides until I’m pushed out by some external force (layoffs, for example.) So the philosophical question, I guess, is whether or not a sweet gig is worth the price of low wages, especially knowing how a low salary early in your career can haunt you for the rest of your working life. I’m curious if anyone here has gone from great job/low pay to meh job/better pay or vice versa and can provide some insights.
Xarcady* May 26, 2015 at 8:49 am What struck me was that you want to remain in this city for a few years. Can you use that time to gain new skills that would allow you to move to a different career path with more money, in a field that you would enjoy? Also, from my own experience, it’s a lucky thing for you that you can get your creative freedom through your job. I’ve pretty much never been able to do this. I focus on my hobbies at home, and on work at work, and never do they overlap. So maybe a shift in focus, from creative expression on the job to creative expression at home? And then you can use those higher wages to advance in your hobby.
BadAdvice* May 24, 2015 at 1:44 am How do you suggest handling bad advice from an elderly friend, who probably hasn’t searched for a job in decades. Such as mentioning minimum wage jobs advertised that are way below my previous salary and totally out of sync with my previous experience.
Ruffingit* May 24, 2015 at 9:41 pm Agreed. This is about all you can do in the face of the good-intentioned geriatric.
Ruffingit* May 24, 2015 at 9:46 pm Don’t know if anyone is still reading, but I had a rough week at work. Last Monday, I was sick, thinking it was just a cold. Got worse on Tuesday and Wednesday. I was coughing constantly and finally on Thursday I took the day off to go to the doctor. First sick day I’ve taken in almost a year of working at this job. Verdict was bronchitis. Again. Had it at the end of March. Back to work on Friday and just wanted to drop. Had to slog through. Never been so happy for a 3-day weekend in my life. Working while sick is really tough, but I’m glad I took that sick day. I needed it.
Knits and Giggles* May 25, 2015 at 9:27 am Do I try to apply to a job posting that appears to have expired? (Note that this job was posted less than a week ago.) I spent several hours crafting a cover letter for this position – in my industry, cover letters matter – but when I clicked on the “apply now” button on the listing (on a job site), I got a 404. As I mentioned, this job was posted last week. I was thinking of sending my résumé and cover letter directly to the company as an email attachment, but I can’t find a “careers” email on the company’s site (however, there is an “info (at) blahblahblah (dot) com” address posted on the “contact us” page). The company’s site does have a link to submit résumés (for general consideration) via the OpenHire platform, but I fear it will be lost in a black hole.
zora* May 25, 2015 at 9:22 pm ONE job app SENT!!! gah. I have been so far behind on the job hunt, and just needed to proclaim my one teeny little baby step somewhere. Now I have to make myself do more tonight.