September 2015

how to manage during a crisis

If your team is going through a reorg, losing key staff, having its budget or a popular program slashed, or battling negative PR, it can be tough to rally your team to stay productive. When it’s not business as usual, how can you effectively manage your (probably distracted and anxious) team? 1. For starters, be […]

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my manager wants us to IM each other to reduce email

A reader writes: I’m a work-at-home contractor who is part of a small team (under 10) with folks located in two different cities. Some work from home, others go into the office. We all work for a very large corporation that has contractors and employees scattered throughout the world. My manager wants to reduce the […]

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how to ask an employee to address a body odor problem

A reader writes: A new secretary in my office has body odor. The other staff members have asked me to talk to her about it since I’m the acting manager. Should I tackle this, and if so, how? You can read my answer to this question over at Inc. today, where I’m revisiting letters that have been buried in the […]

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can I ask to see the interview questions ahead of time?

A reader writes: Would it be considered rude or off-putting if I asked to either hear or glance through the questions, either in person or on the phone, at the beginning of the interview? Typical interview questions are disjointed. If I knew the questions up front, it would help me to think of answers beforehand […]

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my manager doesn’t defend me from mistaken complaints

A reader writes: I have a great supervisor who is also somewhat of a people-pleaser. She likes to see the bright side of everything and give people the benefit of the doubt, which is great, but lately I am wondering if she is going to hurt my reputation by refusing to defend me against other […]

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