January 2016

former cofounder is trash-talking our organization, new boss quit right before my new job starts, and more

It’s five answers to five questions. Here we go… 1. Former cofounder is trash-talking our organization The cofounder and initial executive director of our small nonprofit was fired a few months after we launched for gross failure to carry out responsibilities and in no small part because of the way she treated the staff and […]

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is it ever okay to ask to talk to a customer’s manager?

A reader writes: I a new supervisor (six months) for an inbound call center for a larger company. We don’t have a manager for the department, but we do have a director who is over us. We provide transportation services. Often times, we deal with third parties who are booking service on behalf of their […]

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why won’t my manager let me work extra hours?

A reader writes: I graduated in May 2015 and accepted an internship position in December. I work for a very large corporation and am part of a two-person team (me and my manager). After two weeks, our full-time, permanent recruitment coordinator (RC) gave her notice and officially left at the end of the year. My […]

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4 of the toughest work personalities — and how to deal with them

Unless you work all on your own in a cave somewhere, you’ve probably had your share of difficult coworkers over the years – from the guy who thinks he knows everything to the person who sees work as an interruption to her day-long socializing. But there are ways to deal with difficult coworkers reasonably effectively, […]

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is it okay to mention “mommy brain” in a job interview?

A reader writes: I’m curious whether you think it’s ever okay to mention that you have “mommy brain” as a sort of disclaimer to an interviewer. I ask this because I am a new mom (five months postpartum), and I noticed that since I’ve gotten pregnant and especially since I’ve had my baby, I feel […]

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