March 2016

my coworker keeps bossing me around

A reader writes: One of my coworkers is constantly telling me what to do, and it’s driving me crazy! She does not give suggestions; she gives orders. She also disagrees with me on everything and insists on always having her way, both for things directly related to my work and things that are indirectly or […]

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my boss wants to talk about her feelings all the time

A reader writes: My team is currently under a ton of stress — and will be for the duration of the special project we’re working on through the fall — and it’s turned my boss into a crazy person. Let’s put aside that she’s lost the ability to organize, schedule, or remember anything she’s been […]

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how to handle customers who just want to chat

A reader writes: I am the “lead” of a customer service team (not in a supervisory or managerial role; I report to the manager, but report to her with ideas, problems and how reps are performing) of a company that provides services to older senior citizens. Part of our training is to teach our reps […]

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how to turn bad ideas into good ones

You want a staff that generates new ideas, but you’re not going to be able to say yes to every new idea someone comes up with. But if you say no enough, you risk shutting down the flow of creativity. Sometimes, though, you can turn bad ideas into good ones, with a little effort – […]

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am I being stingy with my contacts?

A reader writes: Four years ago, I worked at a company that hired a junior person to assist an adjacent department. She was never my assistant and I did not work closely with her; in fact, she only touched one project for my group. We were not close, but we were friendly and I think […]

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what you need to know if your job search skills are rusty

If you’re gearing up for a job search but haven’t pulled out your resume much in the last decade, brace yourself for some changes: Job searching has changed in some significant ways in the last 10 years, both in terms of what the experience is like for candidates and in terms of which strategies are […]

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how do I choose a career path?

A reader writes: How do you choose a career path? I’m a recent grad as of last May, and I currently have a pretty decent job (in terms of pay and benefits) as an admin at a university library. I like my job most days, but a lot of times I feel like it’s not […]

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