10 questions you should ask your interviewer by Alison Green on November 6, 2018 The way some job candidates handle the portion of the interview where it’s their turn to ask questions has always surprised me. A lot of people don’t have many questions at all — which is ill-advised when you’re considering spending 40+ hours a week at the job and when it is likely to have a huge impact on your day-to-day quality of life. And other people use their questions not as a way to suss out information they actually want, but as a way to try to impress their interviewer with their insight and savvy. That’s no good either; not only is it often pretty transparent, but it also means forfeiting your opportunity to find out things you really need to know in order to decide if a job is right for you. To be fair, a lot of people worry about what questions are okay to ask. They’re concerned about seeming demanding or nitpicky or that their interviewer will draw unflattering conclusions from the questions they ask. It can be hard to elicit the information you really want to learn (like “what are you really like as a manager?” and “am I going to go home crying every day?”) while still being reasonably tactful. And other people are unclear on the purpose of the opportunity to ask questions. Rather than using the time to suss out the information they truly want about the job, the manager, and the company, they instead try to use it as a chance to further impress their interviewer and pitch themselves for the job. That ends up leaving them without the info they need to decide if the job is right for them or not. (It also tends to be pretty transparent, and will annoy interviewers who don’t appreciate having their time wasted that way.) So, what should you ask when it’s your turn to question your interviewer? Here are 10 really strong questions that will get you useful insights into whether the job is right for you. Questions About the Position 1. “How will you measure the success of the person in this position?” This gets right to the crux of what you need to know about the job: What does it mean to do well, and what will you need to achieve in order for the manager to be happy with your performance? You might figure that the job description already laid this out, but it’s not uncommon for a job description to be the same one an employer has been using for the last ten years, even if the job changed significantly during that time. Companies often post job descriptions that primarily use boilerplate language from HR, while the actual manager has very different ideas about what’s most important in the role. Also, frankly, most employers just suck at writing job descriptions (which is why so many of them sound like they were written by robots rather than humans), so it’s useful to have a real conversation about what the role is really about. You might find out that while the job posting listed 12 different responsibilities, your success really just hinges on 2 of them, or that the posting dramatically understated the importance of 1 of them, or that the hiring manager is battling with her own boss about expectations for the role, or even that the manager has no idea what success would look like in the job (which would be a sign to proceed with extreme caution). 2. “What are some of the challenges you expect the person in this position to face?” This can get at information you’d never get from the job description — like that you’ll have to deal with messy interdepartmental politics, or that the person you’ll be working with most closely is difficult to get along with, or that you’ll need to work within draconian budget restrictions on your program. It can also create an opening for you to talk about how you’ve approached similar challenges in the past, which can be reassuring to your interviewer. I don’t recommend asking questions just so you can follow up with a sales pitch for yourself — that’s annoying and usually pretty transparent — but if asking about challenges leads to a real discussion of how you’d approach them, it can be genuinely useful for you both. 3. “Can you describe a typical day or week in the job?” If the job description mentioned a combination of admin work and program work, it’s important to know whether 90 percent of your time will be spent on the admin work or if the split is more like 50/50. Or you might find out that the part of the job that you were most excited about actually only comes up every six months. But even barring major insights like that, the answer to this question can just help you better visualize what it will actually be like to be in the job day after day. Tip: Some interviewers will respond to this question with, “Oh, every day is different.” If that happens, try asking, “Can you tell me what the last month looked like for the person in the job currently? What took up most of their time?” If nothing you try gets you a clear picture of how your time will be spent, that might be a sign that you’ll be walking into chaos – or a job where expectations never get clearly defined. 4. “How long did the previous person in the role hold the position? What has turnover in the role generally been like?” If no one has stayed in the job very long, that could be a red flag about a difficult manager, unrealistic expectations, lack of training, or some other land mine. If just one person left after a few months, that’s not necessarily a danger sign — after all, sometimes things just don’t work out. But if you hear there’s been a pattern of people leaving quickly, it’s worth asking, “Do you have a sense of what has led to the high turnover?” Questions About Your Success in the Position 5. “What are you hoping this person will accomplish in their first six months and in their first year?” This question can give you a sense of what kind of learning curve you’re expected to have and the pace of the team and organization. If you’re expected to have major achievements under your belt after only a few months, that tells you that they likely won’t give you a lot of ramp-up time. Which might be fine if you’re coming in with a lot of experience, but it might be worrisome otherwise. On the flip side, if you’re someone who likes to jump right in and start getting things done, you might not be thrilled to hear that most of your first six months will be spent in training. This question can also draw out information about key projects that you wouldn’t otherwise have heard about. 6. “Thinking back to people you’ve seen do this work previously, what differentiated the ones who were good from the ones who were really great at it?” A job candidate asked me this question years ago, and it might be the strongest question I’ve ever been asked in an interview. The thing about this question is that it goes straight to the heart of what the hiring manager is looking for. Hiring managers aren’t interviewing candidates in the hopes of finding someone who will do an average job; they’re hoping to find someone who will excel at the job. And this question says that you care about the same thing. Sure, it doesn’t guarantee that you’ll do extraordinary work, but it makes you sound like someone who’s at least aiming for that — someone who’s conscientious and driven, and those are huge things in a hiring manager’s eyes. Plus, the answer to this question can give you much more nuanced insight into what it’ll take to truly excel in the job — and whatever the answer is, you can think about whether or not it’s something you’re likely able to do. Questions About the Company 7. “How would you describe the culture here? What type of people tend to really thrive here, and what type don’t do as well?” If the culture is very formal with lots of hierarchy and you’re happiest in a more relaxed environment, this might not be the right match for you. Similarly, if it’s a really competitive environment and you’re more low-key, or if they describe themselves as entrepreneurial and you prefer structure, it might not be an ideal workplace for you. If you don’t have a lot of other options, you still might decide to take the job anyway — but you’ll usually be happier if you know what you’re signing up for, and aren’t unpleasantly surprised after you start. 8. “What do you like about working here?” You can learn a lot by the way people respond to this question. People who genuinely enjoy their jobs and the company will usually have several things they can tell you that they like about working there and will usually sound sincere. But if you get a blank stare or a long silence before your interviewer answers, or the answer is something like “the paycheck,” consider that a red flag. 9. Ask the question you really care about. Sometimes people use their turn to ask questions in an interview solely as an additional chance to try to impress their interviewer — asking questions designed to reflect well on them (by making them look smart, thoughtful, or so forth) rather than questions designed to help them figure out if the job is even right for them in the first place. It’s understandable to want to impress your interviewer, but interviewing is a two-way street — you need to be assessing the job and the employer and the manager, and figuring out whether this is a job you want and would do well in. If you’re just focused on getting the job and not on whether it’s the right job for you, you’re in danger of ending up in a job where you’re struggling or miserable. So before you interview, spend some time thinking about what you really want to know. When you imagine going to work at the job every day, what are the things that will most impact whether you’re happy with the work, with the culture, with the manager? Maybe it’s important to you to work in an informal culture with heavy collaboration. Maybe you care most about working somewhere with sane hours, where calls and texts on the weekend or in the evenings are rare. Maybe you’ve heard rumors about the stability of the funding for the position. Whatever’s important to you or that you’d want to have answered before you could know if you’d really want the job, think about asking it now. Of course, you shouldn’t rely only on your interviewer’s answers about these things. You should also do due diligence by talking to people in your network who might have the inside scoop on the company’s culture or the manager you’d be working for, reading online reviews at places like Glassdoor, and talking to other people who work there. Questions About Next Steps 10. “What’s your timeline for next steps?” This is a basic logistics question, but it’s useful to ask because it gives you a benchmark for when you can expect to hear something back. Otherwise, if you’re like many people, in a few days you’re likely to start agonizing about whether you should have heard back about the job by now and what it means that you haven’t, and obsessively checking your phone to see if the employer has tried to make contact. It’s much better for your quality of life if you know that you’re not likely to hear anything for two weeks or four weeks or that the hiring manager is leaving the country for a month and nothing will happen until she’s back, or whatever the case might be. Plus, asking this question makes it easy for you to check in with the employer if the timeline they give you comes and goes with no word. If they tell you that they plan to make a decision in two weeks and it’s been three weeks, you can reasonably email them and say something like, “I know you were hoping to make a decision around this time, so I wanted to check in and see if you have an updated timeline you can share. I’m really interested in the position and would love to talk more with you.” Originally published at New York Magazine. You may also like:what are the best questions to ask in a job interview?these are the best questions to ask your job interviewerinterviewer asked what was the worst thing that's ever happened to me { 66 comments }
CatCat* November 6, 2018 at 12:41 pm #6 is my favorite. Since I learned of it in Alison’s book, I used it every time I had an interview when I was looking. It always made the hiring managers pause to form a thoughtful response, and it never failed to get me interesting insights into what the hiring managers valued.
The Other Dawn* November 6, 2018 at 12:49 pm RE: Job descriptions I’m starting to look around at job postings and it’s frustrating to sometimes see a list of 25+ items on the list. Sometimes they’re really basic things that would be expected of pretty much anyone that walked in the door so it seems unnecessary to put these things in there, but other times they seem to be these over-complicated sentences with no real substance that leave me wondering, “What are they actually saying??” At the other extreme, I’ve seen a couple postings that list two to three items, which leaves me wondering, “What the heck will I be doing all day?”
Ali G* November 6, 2018 at 1:12 pm I had an interviewer straight up tell me that the job description was a bit of a unicorn (when they wanted to pay a My Little Pony rate). That was actually helpful because it led to a good conversation about what was most important, and what was “nice to have.”
Persephone Mulberry* November 6, 2018 at 1:13 pm The “typical day/week/month” question has become one of my favorites because it cuts right to the heart of both of these issues!
irene adler* November 6, 2018 at 12:51 pm These are good questions. A lot of the jobs I apply for turn out to be newly created positions. So a lot of these questions get the “can’t say” comment in response. Hard to tell if it’s a bad company to work for or what.
Persephone Mulberry* November 6, 2018 at 1:14 pm Same, and I would love a post from Alison on what kind of questions work better for a newly-created position, and what types of answers might be red flags.
ThatGirl* November 6, 2018 at 1:23 pm I have asked almost all of these, even for my current job which was a newly created position. I actually think it tells you something when they have no idea, for instance for the “what does success look like” or “what challenges do you expect” – it means they haven’t thought about it at all. And that may not mean the company is bad, but it tells you how thoughtful they were about creating the job.
Blue* November 6, 2018 at 1:52 pm Yeah, I think this is a really good point. If they don’t have any ideas or goals for the position, I’d be a bit concerned. I recently went through the interview process for a new position and was able to ask variations of almost all these questions at one point or another. I did change the way I asked them to make them more applicable to a new position, but if the hiring manager hadn’t been able to articulate her expectations at all, I’d have considered that a red flag. I also don’t think it’s common for new positions to be created out of thin air. No one may’ve been doing this exact combo of responsibilities, but various people were probably doing related work. In those cases, there should already be some basis for setting expectations or gauging success related to those tasks.
PromotionalKittenBasket* November 6, 2018 at 1:47 pm I like using the “what is the 30/60/90 day plan for this position” when they’re newly created or dramatically shifting. That tells me if they’ve really thought through what they need from the role and what kind of work to expect upon starting.
Mimmy* November 6, 2018 at 4:49 pm My current job was also newly-created. They (immediate supervisor and center director) admitted during my interview that they were still working out the details of the position, but it ended up being a fraction of what they were envisioning. I’m pretty certain I would not have moved forward with the application had I known it’d be this way (turns out Supervisor and Director have differing visions on how things should operate day-to-day, which has made the environment unsettling for some of us). Anyway, I agree with Persephone Mulberry about a post on what sort of questions to ask / red flags to look out for.
By and by, I come* November 7, 2018 at 10:24 am Having a newly created position where you have to report to more than one person is a big red flag. in a lot of cases, both parties may have wildly different expectations of the role, or they’ll expect the other person to train you and come up with your assignments. It can be pretty demoralizing, especially if after a few weeks or months your job duties are reduced to nothing but grunt work.
The Ginger Ginger* November 6, 2018 at 12:53 pm These are great! I usually also like to include questions about how to succeed within the specific team/department dynamic as well as the company at large, and how the manager usually distributes feedback (post positive and negative) to try to suss out the team dynamic and whether the manager has a managing style I can work with.
Dr. Steph* November 6, 2018 at 12:56 pm My favourite: what do you like most about working at Company? It tells you about the culture, and if they don’t give a great answer, might send up some red flags. Most of the time people like their jobs and so leaving this question until the end means having everyone wrap up on a good note. I’ve even said: Wow, I would really like the opportunity to work in such a fabulous place.
Trillian* November 6, 2018 at 3:26 pm I like to ask that, but also “and what would you most like to improve?” I think it’s a kinder way to get at what annoys them or potential problems.
Doesn't reveal much* November 6, 2018 at 3:47 pm I feel like I get such BS answers when I ask this question though! Most people usually say something nice about their coworkers and they aren’t going to tell you anything they truly dislike about Company. One time, an interviewer told me that she disliked that they relocated some people to another floor because they aren’t as close in proximity anymore. Really?!
Unreal* November 6, 2018 at 12:56 pm I think I stand a good chance of getting an interview for a job I’ve been doing for 6 months and which they’ve encouraged me – v strongly to apply. What do I ask in these circumstances when I’m pretty much familiar with how everything works?
KHB* November 6, 2018 at 1:09 pm You’re familiar with the general culture and day-to-day operations, but is there anything you’re still wondering about the long-term dynamics of the position (e.g., how performance is evaluated, opportunities for growth, turnover trends in the department)? Or you could ask for feedback on your performance so far (e.g., if you continue in the position, are there any particular skills you should work on developing?)
Sleepytime Tea* November 6, 2018 at 1:12 pm I think I would modify these questions to ask more about if they expect anything to change with it being a permanent position for you. Sometimes when you have someone who is a temp or intern or in some way just filling a slot they have different expectations. So ask about what aspects of the job they see changing, or take it as an opportunity to also get some feedback. Ask what things you do now that they’d like to see you grow in for the position when it’s permanent. Ask if they anticipate any new responsibilities for the position. Obviously questions about the culture and things like that won’t be as relevant, but you can still ask a lot about the position itself, because for whatever reason it wasn’t permanent for you before but it is becoming so. And good luck!
Gloucesterina* November 6, 2018 at 3:48 pm Sleepytime’s and KHB’s suggestions make a lot of sense. Along those lines, you can use what you already know about the role or org as a whole to learn more: “From my time doing X, I’m familiar with challenge Y; are there any other challenges I should be aware of that might come in this position?” I also think it’s generally a good idea to talk about what “the person in this position” would be doing as opposed to “what I would be doing,” or at least start from there and take your cue from the interviewers, so that you don’t risk coding as presumptuous. But I have seen that some interviewers have a hard time not talking about what “you” would be doing even if they don’t ending up hiring “you.” Good luck!
Weyrwoman* November 7, 2018 at 2:36 pm My fave question that really helped me in my current position was one of Alison’s from that previous article, I think. I asked “What does someone who is successful in this position do? What does success look like?”. I took notes, and being able to look back at the answer I got and compare myself to it helps me shut Imposter-Me up really nicely.
Cressl* November 6, 2018 at 1:02 pm Oh, oops. I just got back from an interview, sat down at my computer, and this came up. Should’ve asked for a later slot, because this might’ve been helpful! (Though, it’s a new position they’re creating in anticipation of a lot of upheaval, so they don’t know what it’ll look like and there are no previous people.)
Yay commenting on AAM!* November 6, 2018 at 1:02 pm These are great questions, if the employers answer them honestly. That’s one of the things I’ve struggled with, is getting an honest answer. “Oh in this job for Teapot Administrator, you’ll mostly be supervising the manufacturing and shipping of teapots!” during the interview vs. “Hey, so you’re going to be in the llama field, you should be wearing rubber boots, and bring your lasso in case one of the llamas gets away.” once the job starts.
Bleh* November 6, 2018 at 6:00 pm Yeah, I’ve had that happen to me before. Even though I got transferred about a month after, it put such a bad taste in my mouth that I’m surprised I didn’t quit on the spot. The company still does this to new hires, and they never last more than 8 months. Talent shortage, my ass.
Sleepytime Tea* November 6, 2018 at 1:08 pm I’ve used a combo of questions 1 and 5 that gave me incredible insight into jobs. “To consider someone successful after 6 months in the position, what would you like to have seen them accomplish?” I had one interviewer basically tell me he wanted their multiple, very complicated, reports that had no documentation completely redesigned. 6 months? Hahahahahaha! In the first 6 months I wouldn’t even have a full understanding of their system and data yet. I understood really quickly that this was a manager (well, he was a VP and I would have been their only analyst) who had zero understanding of how long things like this actually take. I’ve been there before, and I’m resourceful and I can make things happen, but I had no desire to be in a position again where I had an exec breathing down my neck to get something done in weeks that should take months, or thinking I’m failing to get my job done when in reality the expectations were just not realistic. It’s stressful and horrible. To that same question, the manager at the job I just recently accepted, told me quality and quantity. He wanted to see work getting done but he wanted it done at a quality level, not just banging things out. That is exactly how I like to work. Be productive but do things the right way. I have been here a month now and am extremely happy with how they do things here.
Kes* November 6, 2018 at 1:17 pm Along the lines of #8, I like to ask what they like most about working there and what they like least (or what is one thing they would change). I’ve gotten some interesting answers and I really think it gives me some good information about what people see as pros and cons of working there (and if they balk at answering either question, that can also tell me something. You don’t have to bare your deepest struggles with the job, but you should be able to come up with something on both sides in general)
ThatGirl* November 6, 2018 at 1:24 pm I like to ask not just about the position’s challenges, but the company’s/department’s – it tells me a lot about how people view their jobs and departments and if they’re thoughtful about weaknesses.
Tuesday* November 6, 2018 at 1:28 pm For #9, my go-to question is “How would you describe your management style?” if my interviewer will be the one I’ll be reporting to.
Ask a Manager* Post authorNovember 6, 2018 at 1:40 pm One big caveat about that — I would take anything you hear with a huge grain of salt. People are really bad at self-assessing their own management style, and especially if they’re bad managers.
JB* November 6, 2018 at 3:59 pm LOL, yep. I’ve met incredibly toxic leaders who were absolutely convinced they were the nicest, smartest, most thoughtful people.
StellaBella* November 7, 2018 at 7:36 am Same here. Amazing how some folks are just not at all self-aware. The key to this question I think (for Tuesday’s point) is to ask if you can have a few minutes on the phone or in person with some of the managers other reports (current or past, and if they even have reports). If the manager balks at having you talk to others they have managed this is a problem, in my view. I know this is not always possible to do/ask but worth it if you can. It is something I learned after 2 bosses in a row at two orgs that were both very dysfunctional.
Brett* November 7, 2018 at 11:33 am I think it can be worthwhile to ask managers behavioral questions as well, rather than just asking their management style. e.g. knowing that I was heading into a situation where a very large new team was being spun up, I asked my manager-to-be about the largest team he had previously managed and how he approached that differently from managing smaller teams.
New position?* November 6, 2018 at 1:39 pm What suggestions would you have if you’re interviewing for a new position? Obviously, most questions work for new or established position, but are there any you can recommend in particular if you know it’s a new position?
Combinatorialist* November 6, 2018 at 2:47 pm If it is a new position, I would ask why the role is being created with perhaps a followup on how those responsibilities have been handled in the past. Is the department expanding? Are they cutting back and combining roles?
Random thought* November 6, 2018 at 1:40 pm Allison, if you’re ever up for it, I would love to know how suggestions would change for internal positions where candidates likely already have a sense of culture, performance expectations, etc. This might fall into the “ask what you really want to know” advice but are there any questions that are particularly good for internal candidates to ask?
StellaBella* November 7, 2018 at 7:32 am I would think that internal could have a few dimensions: internal to a large, large firm – where you work in one division but are interested in another (or another state or country!); internal to a medium firm; internal to a small firm. Good question tho – as understanding culture in the wider company may be a benefit, but different divisions/sites may be completely different. I think about my cousin who works for a multi-national and often has in her US office people visiting from South America and the work cultures are different for sure (not bad, just different).
PromotionalKittenBasket* November 6, 2018 at 1:51 pm I like asking about feedback styles, since on-going, consistent feedback is really important in roles I’ve been in. So I’ll usually ask what feedback styles have worked well for the hiring manager, and if there’s anything they’ve integrated into their own management from a manager they loved. I usually find a way to turn that into a question about the official company-wide feedback and performance assessment structure and the unspoken feedback culture (or lack thereof). Often when people won’t or can’t tell you accurate what they think they’re doing, they will tell you in great detail what actually happens.
Safely Retired* November 6, 2018 at 1:58 pm A question I always asked was “What do you see as the department’s biggest problem?” It was particularly interesting when the interviewer was just going through the motions, it sort of jarred them out of their rut. I used variations, such as biggest obstacle, greatest impediment, that sort of thing. Everyone always tries to paint a bright picture of the workplace. I wanted to know if they had a realistic view of it. Or had ever even thought about what needed improving. Since I was always a worker bee, one who never aspired to management, I was asking a question “way above my pay grade”, but then I had seen too many problems “way above my pay grade” that never got addressed.
Polymer Phil* November 6, 2018 at 2:01 pm I once asked an interviewer what happened to the last person in the position, and he admitted to me that they hadn’t worked out and he had fired three people in a row! I decided I didn’t want the job on the spot. The point about job descriptions being inaccurate is a good one too. I saw an ad for my last position with a wildly outdated job description (that I remembered from several years ago, before major organizational changes) cut and pasted verbatim. I imagine it would have been an interesting interview if the candidate asked about specific items in the ad and the current management team would have had no idea what they were talking about!
DeColores* November 6, 2018 at 5:24 pm I felt the same way when I interviewed for a job and found out the last person in the position had created the position and was the only one who’d ever held it. The way they talked about her made it obvious that they missed her a lot (it was like faaaaamily) and that no one would ever be able to measure up to her.
Anonymosity* November 6, 2018 at 6:25 pm The answer I usually get around here is “They left for another position,” or “They moved away.” Sadly, that’s the only way to advance here or get better pay, etc. because the market is so stagnant.
Alix* November 6, 2018 at 2:05 pm One of the questions I often ask is “Do you have any concerns about my ability to succeed in this role?” It is admittedly a “let me talk more about myself” question, but it accomplishes a couple things – 1) often the response I get is, “No, you’re a great fit for this position!” which lets me know where I stand as well as has them essentially saying for their own benefit that they should continue considering me, 2) if they do have a specific concern that I haven’t addressed yet, I have an opportunity to respond to it.
kc89* November 6, 2018 at 2:19 pm I use the question for internal interviews where I already have a relationship with the person interviewing me, but for some reason I’m not comfortable asking that question of strangers I just met. I know it works out well for some people though!
Gloucesterina* November 6, 2018 at 3:26 pm kc 89 – Yes, I’ve never tried any version of this question, since from my perspective (as the job applicant), it registers on the spectrum of sales-y or combative. I’m not sure how hiring committees would view it, though, and I can also see it work well for some people in certain contexts!
Rosa* November 6, 2018 at 4:51 pm I was a bit flummoxed when as an interviewer, I received this question. Over 150 applicants, I chose you for one of three on-site interviews…if I had concerns, we wouldn’t be talking! (My field is notoriously competitive, so candidates should have a general idea of the stats.)
Gloucesterina* November 6, 2018 at 9:43 pm Rosa – thanks for sharing this! Yes, I feel like if I were to ask this type of question, it would feel as though I were accusing the committee of having an imperfect interviewing or selection process!
Close Bracket* November 7, 2018 at 1:05 am Maybe you didn’t have concerns when you choose them to interview, but concerns came up over the course of the interview. That’s a chance to ask more questions about any answers that you thought were weak.
Audiophile* November 6, 2018 at 2:13 pm Here’s the part I struggle with, it’s often unclear whether there will be additional interviews. I’m often stuck and feel unsure whether I should ask all my questions at that point or whether I leave some of the bigger question until later.
irene adler* November 6, 2018 at 2:46 pm Let one of your initial questions be ” Can you tell me what the hiring process is for this position please? ” Then you’ll have a better idea of getting all the questions out during the interview or saving them for the next interview.
Audiophile* November 6, 2018 at 3:35 pm That’s a good idea! Sometimes during the wrap-up the interviews will talk about the process, but usually at that point I’ve already asked a question or two.
Close Bracket* November 6, 2018 at 3:14 pm If there are no more interviews and you get an offer, you can ask for a phone call to ask your other questions at that point.
Sleepytime Tea* November 6, 2018 at 4:31 pm I have found that I usually don’t end up interviewing with the same person multiple times. The questions will be new to the person you are talking to next and you could get some very different answers. Even if your interviewers chatted and found out you asked the same questions, so what? Especially when it comes to things about culture and things like that. Two people at the same company very reasonably may have different answers, and you would want to know that. Or it turns out that the person who is senior to you but not your boss has a totally different perspective on what the day to day of the job looks like compared to the department manager who doesn’t interact with that role every day but has certain expectations about it. Use your judgment for some questions. I probably wouldn’t ask the recruiter from HR doing your phone screen about the day to day of the job, for example. All they know is the job description in most cases. But you get the idea. My bigger concern is that they’ve set aside a specific amount of time for interviewing me and if I’ve saved questions for later but for whatever reason didn’t have the chance to ask them (interviewing process is shorter than I thought, etc.) then I am asking them to take even more time out of their day to talk with me (I worry I will be an inconvenience) and have them think I wasn’t prepared for the interview because I didn’t ask my questions then. One or two that you think of later is fine, but if it’s your “bigger,” more important, or most insightful questions and you’ve held back on them until that late in the process, I just worry I look like I didn’t think things through earlier on.
Someone Else* November 6, 2018 at 3:34 pm Something I’ve come to realize is extremely important to me about jobs is the culture. I’ve been wondering a lot recently how to go about asking about that without just saying “what’s the culture like?” because I suspect it’s quite common for people to be bad at self-assessing that. So I figured there must be more specific but still acceptable without seeming high maintenance questions one could ask to try to get to the heart of that…but I’m not exactly sure what they are (or how not to cross the line into “too much”). Or like, what more general questions about the office would give insight into the culture naturally. For example, I found myself wanting to ask “how frequently do meetings start and end on time?” because I’d genuinely like to know and because I think it gives a certain sense of the culture. Of course, even at a place that tends to be more fluid with type of thing there may be some people who keep very tight schedules, or vice versa, but if the intention overall is that it be the type of place who does things one way or the other, that seems useful. That’s not my biggest concern of anything, just an example.
YesYesYes* November 6, 2018 at 4:31 pm I think you’re right to ask about the specifics that you care about, to learn about culture. I care a lot about flexibility, so I ask about things like “What are the core hours for this team? Can you give me a sense of the typical cadence in work hours – do you tend to have busy periods and slow periods? Do you find the team is able to truly disconnect and recharge during their time off, or do they tend to continue to check in?”
Sled dog mama* November 6, 2018 at 4:37 pm My go to for the ask what you want is “Is there anything I haven’t asked about that you would like me to know about the position or about working here?” I always hesitated over asking it but I’ve been offered every position when I asked this question. In my field interviews are typically a phone screen plus a full day on site so I make sure I am asking the same questions of multiple people. I think that helps when you’re asking the hiring manager to describe her leadership style plus asking two of her reports to describe her leadership style, you get a much broader perspective.
Anonymosity* November 6, 2018 at 5:42 pm Good timing; I have an interview tomorrow. I am not down with employers trying to fancy up job titles. First they changed receptionist to administrative assistant; now they’re trying to call admins “coordinators.” I’m really wondering what it even is; the title is X and Y Group Coordinator; and it was listed as Project Coordinator on Indeed. Plus there’s something in the skimpy admin part of the job description like “Acts as initial contact for clients” that makes me think it’s the bloody front desk. I said right in my cover letter that my weakness is numbers–I know y’all told me not to do that, but I HAVE to say something. So I have a question that actually delineates what I can and cannot do. It goes like this: Blah blah severe dyscalculia, it’s like dyslexia with math, etc. I can make accommodations depending on what the task is. I can do data verification (matching); I can do data entry; I can pull reports and maintain a spreadsheet with the assistance of procedural documents, which I can also write during training. I cannot write formulas in Excel or see mistakes in a balance sheet, for example. Are there aspects of the job that would be impacted by this, and hearing it now, do you have any ideas about how we could work around it? TBH, I think I’m fudged and they only emailed me because my last job was at a tech company for the banking industry. I don’t know jack about banking, can’t do any math, and can’t make a chart in a spreadsheet, but by golly, I emphasized the shit out of my editing and writing skills.
Mainly Lurking* November 7, 2018 at 5:18 pm Good Luck! It’s great timing for me, too, as I have an interview on Friday morning. Like you I’m not sure of my chances, as the practical exercises before the interview starts make me think they want someone with much better Excel skills and more in depth data analysis experience than I actually have.
Duchess Consuela Banana Hammock* November 6, 2018 at 7:16 pm I’m a third year law student currently going through the job application process. My problem is that I’ve already interned for/done a clinic at almost everywhere I’m applying, so I’ve both worked there and have lots of contacts to get advice from. I’ve been wracking my brain about what to ask that I don’t already know. I should be clear for the non-lawyers that law school internships are not like undergrad internships–the ABA requires that interns are substantially doing *legal* work. I’ve written motions, met with clients, gone on the record in court, etc. So I have a fairly solid idea of both what the work entails and what the office culture is like etc. (I can re-post in the open thread if it’s more appropriate for there.)
Gloucesterina* November 6, 2018 at 9:51 pm I wonder if you could approach this less as information-seeking about the orgs, since it sounds like you don’t need information, and more about exploring how potential colleagues think. (This approach makes a lot of sense in my context but I have zero idea if it applies to law!)
Gloucesterina* November 6, 2018 at 9:53 pm Or what questions to ask to explore how someone thinks–it would have to keyed into how they think about, say, particular trends, tensions, or shifts in the field, but again, this may not make any sense in the context of the law.
Wendy Darling* November 6, 2018 at 9:46 pm If the answer to #1 is “We don’t know,” proceed with extreme caution. If the answers to 1, 2, AND 5 are “we don’t know”, RUN. I could have saved myself from 8 months of a complete disaster soul-crushing job if I had been more worried about their inability to answer these questions.
StellaBella* November 7, 2018 at 7:24 am Interesting I will look at those specifically as have skimmed the article only, for now.
StellaBella* November 7, 2018 at 7:24 am Brilliant timing, thank you ALison, as I have an interview on 14 November! I also have pulled up my copy of your interview guide, too, and am outlining things for my research…and have an appt with the career coach at the university on Friday morning too. :) Fingers crossed! Thank you again!
90% Stubbornness By Weight* November 7, 2018 at 4:23 pm I have a list of stuff I look for, both positive and negative. Some are questions that can be asked in the interview like “Do I get admin rights on my laptop?” (I’m in tech and that’s a big red flag if the answer is no), some are stuff I look for as I walk through the office to whatever interview room they’re putting me in. No personal stuff on the desks? I don’t want to work somewhere that controlling, thanks. I tell my interns that if they leave a job/internship without at least one thing they want to see in future jobs _or_ one thing they never want to see, they’ve probably wasted their time at that job. And it counts to add specific people to their “I want to work with again/never work with again” lists.
master of all sciences* November 15, 2018 at 11:01 am Where on earth can you ask 10 questions? Where I seek for jobs (yes, mostly in Europe but been interviewed in US, too), the final opportunity “Do you have any questions?” means “Do you have a question?”. That is, one, uno, un, ein, en, 1. Well, maximally two, but three is already excessive and shows that you do not respect their time, have not listened their monologue, have not done your homework, or whatever. (OK, my favourite question may be quite tricky and take time to answer, and I do not share it as it has not been successful.) Maybe the third interview may be more conversational when they consider offering the job, but I have not advanced that far.