October 2020

a tale of two companies

I want to highlight two very different approaches by employers that were described in the comments on one of last week’s letters. The first: My friend just texted me and her office is doing “pants and shoes checks” before Zoom meetings to make sure people are complying with the dress code 100% even if you […]

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my manager has a million questions about EVERYTHING

A reader writes: Please help me identify some strategies to appropriately communicate with my new supervisor (“Jane”), who excessively questions *everything*. For context, I am a mid-level manager in the U.S. government, and she is my new supervisor who has never managed before. The excessive questioning covers almost all aspects of our work, but a […]

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weekend open thread – October 17-18, 2020

Tech update: We closed comments for a while  to work on the site but they’re back up now. There may be continuing technical weirdness on Sunday as the work continues; don’t be alarmed. This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for […]

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Friday good news

It is your Friday good news, with more accounts of success even in this weird time. 1. The minute theaters were recommended to close for Covid I pretty much knew I wouldn’t have a job to go back to when they opened again – and sure enough, I was furloughed at Easter and laid off […]

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nude spouses and no muting: when video calls go wrong

With so many people working from home now, lots of us are spending our days on more conference calls and video calls than ever before — and it’s pretty evident that we don’t have the etiquette mastered. I recorded a piece for the BBC about the many conference call and video call mishaps and misjudgments […]

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open thread – October 16-17, 2020

It’s the Friday open thread! The comment section on this post is open for discussion with other readers on anything work-related that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to talk to other readers. * […]

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how can I encourage complaints from my employees?

A reader writes: I’m relatively new to management. I’ve been in my role for about a year and a half. Prior to this, I haven’t had direct reports for over 20 years, and even then it was only for a year. All of my other friends who have been people managers say the worst part […]

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what’s the ideal personality type for a manager?

A reader writes: I consistently test one specific personality type on the Myers-Briggs personality test (it’s INTJ). I am great at planning and developing long-term, big idea strategies for my organization, but I really struggle making personal connections with staff. It kills me when hourly staff show up five minutes late for work, which I […]

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