how can I tell if I’m a good manager?

A reader writes:

I’ve recently started managing a team of several employees. While I love the work, I’m not oblivious to the fact I’m still very new at managing people and have lots of room to develop.

I once heard a speaker say that bad bosses are typically clueless about how they are perceived by their teams. Since employees don’t provide feedback in the same way a boss does, how can you actually tell how you are doing as a manager?

I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

{ 4 comments… read them below or add one }

  1. Katie Porter's Whiteboard*

    The best supervisor I ever had, and the kind of supervisor I try to be, would seek out feedback from their reports. And when they received feedback, they wouldn’t get upset but would instead discuss it with us and sometimes make changes to their processes. It was always easier to talk about a problem when they brought the issue up than it was to have unsolicited criticism.

    Reply
  2. pally*

    A hiring manager told me she was the most liked manager in the company.

    Her evidence:
    (1) in the almost four years she’s worked at this company, no one who reports to her has quit.
    (2) people in other departments have mentioned to her that they wish they worked for her.

    As such, she felt inclined to be very choosy about whom she would hire. That hire would be very lucky to work for her, she explained.

    Oh gracious! I couldn’t get out of that interview fast enough.

    Thank you OP, for having the insight to strive to be a good manager.

    Reply
    1. restingbutchface*

      I was just about to write this comment!

      Funnily enough, every manager who has boasted to me about their amazing managerial skills has turned out to be a nightmare. Like those people who have to tell you they’re an empath. No, you aren’t.

      Reply

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