can I ask employees to stay late during busy times? by Alison Green on January 22, 2025 A reader writes: I own and operate a small business. The workflow is typically manageable within a 40-hour work week. However, occasionally an important project comes in with an especially tight deadline and usually affects a different person each time. I have difficulty asking employees to go the extra mile for that day or two when needed. I’m not even sure what constitutes a fair request. What are the “rules” about this? I almost always decide that I will take on whatever extra work is necessary myself, rather than ask for any extra push from employees. My logic is that I will “save it up” for when something is really critical. Of course that day never comes. Taking on the additional work from employees in this way has become distracting from my primary job. Hiring an additional person is not an option because the extra work does not always pop up in the same operational area, and typically the work overflow requires deep knowledge of a particular project. (Also, all but one of my employees are salaried exempt.) Under these conditions, is it appropriate to ask for an occasional extra push? If so, how do I go about asking for that? I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. You may also like:how can I avoid jobs with horrible hours?my employee meets deadlines ... but is much slower than the rest of usmy employee is way too helpful and accommodating { 83 comments }
Honoria Lucasta* January 22, 2025 at 12:37 pm I know this is an old letter, but in case someone is reading it today who is in a similar position: don’t forget that it’s easier to ask your employees for this if you are not nickel-and-diming them on their time during normal 40-ish-hour weeks. (It doesn’t sound like this is a problem that OP has!) If you get upset about employees arriving 3 minutes late, you’re teaching them to regard the hours quite strictly and they would be reasonably upset about being asked to stay 30 minutes late. But if you have people working a little bit of extra time when a big crunch comes up, and then they know they can take a longer lunch when their sister is in town or they can walk in 5 minutes after 9:00 without getting raked over the coals, it’ll be much easier to get buy in for crunch times.
A Simple Narwhal* January 22, 2025 at 12:43 pm This 1000%! If a company is going to be stingy about their time, I’m going to be equally guarded about mine.
Jennifer Strange* January 22, 2025 at 1:00 pm Yup. My first job was at a place where I got accused of being a clock watcher because I had a habit of “leaving exactly on time” (I was hourly, so I had years worth of timesheets showing that wasn’t the case). It never made me want to go the extra mile when I was able to. My next job was the exact opposite: no one was scrutinizing me over mere minutes, if I needed to head home early one day for an emergency situation it was fine, and I was allowed to track my own time, so long as I completed things. With that job I never had a problem staying a bit late or coming in on the weekend in an emergency situation (assuming I was able to). You get what you give!
Tradd* January 22, 2025 at 2:02 pm To be honest, if you’re hourly at a place that requires approval for *any* OT, you probably will be clocking in/out exactly or pretty close to it. I had that in my first few jobs in the 90s.
Jennifer Strange* January 22, 2025 at 2:42 pm Oh, I was told it was okay for me to work OT :) Like staying late was a gift (which, yes, I got paid for it, but that doesn’t mean I was always able to do it!)
Elizabeth West* January 22, 2025 at 4:44 pm Yeah, I’ve always been hourly and very few of my job have ever approved overtime. And then only if it can’t be avoided.
Macropodidae* January 22, 2025 at 4:51 pm I’m hourly but I come and go as I please, work from home when needed…heck, once I accidentally showed up in slippers after a particularly hairy morning with my kids. My boss just laughed at me. But if my boss needs something outside of normal hours, I AM TOTALLY ON IT. Because I can show up to work in slippers and he doesn’t care.
NoIWontFixYourComputer* January 22, 2025 at 1:05 pm The other thing is to make sure that YOU are there when they are, if they have to work over. It shows that you are also making the sacrifice.
TechWorker* January 22, 2025 at 2:02 pm I’m not sure this is always viable though! If there’s some big push that needs the whole team, sure stay with them. If this is more like 1 person needs to do 2-3 extra hours of work then the manager always needing to be there doesn’t give them any less work at all! They’re still having to do the same amount of overtime…
TeaCoziesRUs* January 22, 2025 at 2:15 pm I think it’s more that you very visibly and obviously share the wealth… AND the pain. Let your employees know when you’re doing the extra hours, share them around so it’s not always on the office singleton rather than parents, etc. If you know something big is coming down the pile, gather your team and talk about how to divvy everything up so that everyone is sharing the burden. Basically treat them as the respected adults you have hired and value greatly, and they’ll do the same in return.
TechWorker* January 22, 2025 at 3:11 pm Yeah no disagreement with any of that, just the idea that good management is always being there when your team is. You can share the load without a presenteeism thing of literally making sure you arrive first and leave last. That’s likely to lead to burnout and this particular manager seems burnt out already :)
Turquoisecow* January 22, 2025 at 4:55 pm Oh yeah if the boss says “sorry about this last minute project can you stay late this week,” but then skips out early or on to dot on time I’m gonna be a bit resentful and feel like I’m being dumped on so they can take time off.
Sneaky Squirrel* January 22, 2025 at 4:02 pm Exactly this. I had a manager who determined that we always had to be onsite and available in rough weather situations, when most others would reasonably close the office or do work from home. Funny how this never applied to the manager who couldn’t ever be available in those situations due to their personal life situations.
Kevin Sours* January 22, 2025 at 7:30 pm I’m not sure I fully agree. It’s important to avoid that “some of you may die but that’s a sacrifice I’m willing to make” vibe. But I think it’s more important to be appreciative and supportive rather than performatively present. I’d rather the big boss provide overtime pay or comp time, arrange for dinner to be delivered, and make sure there isn’t any pushback if people leave early when work is light rather than show up and twiddle their thumbs when the team is working late but they don’t have anything useful they can do.
Name* January 23, 2025 at 2:43 pm They should find something useful to do. Very rarely is there literally nothing to do.
Allonge* January 24, 2025 at 6:04 am I really don’t get this – how is it useful in any way for the boss to be around, just to be around? Sure, it should not be the case that they always leave on the dot and staff has to stay longer, but I would find it really annoying for my boss not to go home just because I am working on something (as long as I don’t need her for it of course). Not to mention: if boss always stays as late as the latest employee, people will feel pressured to stay late themselves.
TheGrinchess* January 22, 2025 at 11:17 pm I totally get this. I had a work place where I was constantly working late. A manager would hold things and then pile them all on my desk at the end of the day, like 5-5:30pm, and tell me they absolutely had to be done now before I could go home. Then they’d announce they had to leave because they had dinner plans with family or had to go to the salon or a movie, etc, and off they’d go. Leaving me to work til 7:30 or later like I didn’t want to go home, have dinner with my family? The resentment was strong with that one.
Specks* January 22, 2025 at 1:20 pm This. I’m willing to do months-long intensive periods working almost double hours, but that’s because I know some other months I’ll be working half hours to make up for that and no one will say anything. It has to balance out for your employees unless you’re in a field with very high hours and pay set as an expectation.
Ama* January 22, 2025 at 1:22 pm Yup — my jobs where this has worked best is when there was a culture of trusting employees to manage their own time, whether that was working late when they needed to or being able to have a bit of extra ease when they weren’t busy. This also meant if an employee was struggling with knowing when they needed to work late and when it was okay to leave early their manager was handling it with them directly and not making some blanket policy that punished people who weren’t an issue. I’ve witnessed an employer completely tank morale by switching from a culture of trust to “we all have to abide by the same restrictive time policy so people don’t take advantage” and be completely mystified why all their top performers (many who had been at the company for 5-10 years) left within a year.
rebelwithmouseyhair* January 23, 2025 at 11:16 am yeah, my former toxic boss once questioned whether I had really done all the overtime I’d logged on my timesheet, I told him that I could prove each and every half-hour, but I wasn’t going to bother. Either he believed me (and I hadn’t ever given him a reason to not believe me) or I would just never do any overtime. He quickly decided to believe me.
Tea Monk* January 22, 2025 at 1:35 pm Nod if Im working 9 to 9, don’t make a fuss if I go to the doctor
Palmer* January 22, 2025 at 1:37 pm Exactly. I’ll also add that this employer would do well to at points send people home with pay on slow days. It’s very cheap to give folks some hours off, but it has huge motivation and productivity benefits. “Hey, today is a slow day and I feel confident in sending you home, so if you’d like, you can take off 2 hours early today and be paid for them. Thanks again for going above and beyond when you put in more than the normal hours.” Have a rotating schedule of who gets to benefit for those slow-day benefits to ensure it isn’t lopsided.
wordswords* January 22, 2025 at 2:32 pm Yes! That or just giving them flexibility to cut their day a little short, take a long lunch, etc. on an individual basis during slow times (unless you have coverage requirements or other reasons that won’t work). Generally, if people have to work longer hours during busy periods — especially if they haven’t been doing so in the past — then feeling like they can balance that out at other times goes a long way to offset it.
AF Vet* January 22, 2025 at 2:18 pm Yup! One of my spouse’s recent jobs had him traveling roughly two weeks of every month, plus more often as natural disasters arose. A great deal of his job was the travel, networking at locations, etc. When he was home, he was either coordinating travel, updating training, or catching up with admin tasks. His office made it a point that when he was home, he wasn’t expected to work past 3 unless it was NEEDED. They got enough out of him on the road. It’s still one of the organizations I’d be thrilled for him to go back to.
Grumpy Elder Millennial* January 22, 2025 at 4:56 pm Exactly this. Currently, I’m in a job where my management is generally as flexible as they can be. They recognize that we’re all human beings and human stuff happens. Because of that, when we have been in crunchtime, I have even offered to come in early or work a weekend day so we can make a deadline (in exchange for lieu time). They’ve been good to me, so I’m going to be good to them during the *infrequent* times when the only way to pull something off is by working a bit extra. (The infrequent part is important, too. I’d probably feel different if it was happening all the time.)
Tiger Snake* January 22, 2025 at 5:21 pm It is why flexitime is such a wonderful concept: when you feel like you don’t know how to be accommodating without being a pushover, you can instead look at how to give structure to BEING flexible. “You are expected to work 40 hours a week, but we allow for occasionally leaving early one day and finishing another day” can feel so nebulous, but “You are allowed to track up to +/-3 hours discrepancy each fortnight, which will be reviewed on your timesheet. If you are over that discrepancy limit, or aren’t equalled out again by the next fortnight, then you will be given a warning.” gives a very clear expectation about how quickly someone needs to make up time AND makes it easy for a manager to decide whether a situation requires overtime or not.
rebelwithmouseyhair* January 23, 2025 at 11:10 am Yes I was coming to say precisely this. If you let them slope off early when things are slow, or come in late because of having an electrician come to fix something at home, they will be willing to stay late when necessary. You can offer to let them have time off once the work has been done, if they haven’t taken time off before. Make sure they know that you trust them to get the work done, because that makes them feel good.
Craig* January 24, 2025 at 9:23 am or have completed time or shorter hours in your quiet period. People are much more understanding about working late in November if they finish at lunch time during August. match the dates to your business,
1234* January 22, 2025 at 12:39 pm Just make sure you’re paying them for overtime! Whether that be with banked hours or overtime pay.
Daughter of Ada and Grace* January 22, 2025 at 12:50 pm It’s not required, but I don’t know of anyone who’d turn down extra money just because they’re salaried exempt. I’d also be happy to get a bonus, or comp time.
MollyGodiva* January 22, 2025 at 1:15 pm “Work overtime but I won’t pay you more because I don’t legally have to.” is a great way to kill moral.
Happy meal with extra happy* January 22, 2025 at 1:31 pm I don’t know any exempt employee who works t a decent company who would expect overtime, so it that kills morale, that would be bizarre.
Melicious* January 22, 2025 at 4:39 pm I’ve always been salaried exempt and have never seen morale issues around no bonus or overtime pay. It’s just not standard or expected. The appropriate and expected compensation for occasional overtime is time flexibility in the other direction.
WheresMyPen* January 23, 2025 at 7:24 am Yep that’s how it is where I work. We produce magazines so have strict print deadlines, and sometimes things need finishing off at 7pm when normally I’d finish at 5, so typically if I work particularly late one day I can come in a bit later the next, or finish early when possible. Thankfully my boss isn’t a micro-managing clock-watcher so we don’t resent having to work late on exceptional occasions.
Kevin Sours* January 22, 2025 at 1:26 pm It’s not required but not forbidden. And comp time — formal or not — is pretty standard with exempt positions.
I Have RBF* January 22, 2025 at 4:50 pm IMO, most places should do either comp time or straight time for hours over 40. The places that want salaried people to put in regular 50 hour weeks without comp time or extra paid time just suck, and should be abandoned as soon as possible. BTDT, got the burnout and layoff.
Kevin Sours* January 22, 2025 at 7:07 pm Even the places I’ve worked without formal comp time had an informal “I worked fifty hours last week so don’t expect me in early this week” policy.
I Have RBF* January 22, 2025 at 7:54 pm *cries in tech startup worker* I’ve worked some shitty places where all of the accommodation on hours came from the employees, never the company.
A* January 23, 2025 at 1:45 am No, and in my experience the important thing is that flexibility goes both ways—today I need to stay a few hours late because there is something important, but when I need to leave two hours early for something important in my life it’s also fine. We both get to be flexible with the ebbs and flows. It’s a good idea to explicitly tell your employees they can take a breather after a busy period because some people won’t! “Thanks for pushing that out, if you need to hand over anything so you can take off early tomorrow let me know so it can be handled!” I had a team where generally you’d get a busy couple weeks right before a launch but that’s like twice a year and then the manager would tell you to take a comp day or two and just talk amongst the team so everybody isn’t gone at once if the newly launched product has a hiccup. Making it clear that you’re allowed to take some time after working extra is important! Being flexible goes both ways
Archi-detect* January 22, 2025 at 12:45 pm unless they are exempt, in which case let people have afternoons/whole days off without PTO when work is light
Percysowner* January 22, 2025 at 2:14 pm That or comp time at time and a half. Money is nice, having extra hours so you can leave early or take a long weekend is also nice.
Chad H* January 22, 2025 at 12:51 pm You can ask for anything you like. What matters is how you ask, what incentive you’ll offer, and how good you are at accepting a no.
ChurchOfDietCoke* January 22, 2025 at 12:53 pm Ask. But do not insist. Pay them for their time (in wages, or in TOIL, or both).
Jennifer Strange* January 22, 2025 at 1:01 pm Ask. But do not insist. This. I’m fine with, “Hey, I know it’s short notice, but would you be able to stay a bit late today to help finish up [important project]?” so long as I’m not going to be dinged if I can’t do it (which, sometimes I really can’t!)
Bast* January 22, 2025 at 1:42 pm This is important too. If this is a job that is going to require some OT, I would like to know in advance. While there are some days staying over is no big deal, there are others where it would be a serious inconvenience (or outright impossible) and would require me having to attempt to move around other puzzle pieces. The courteous thing to do, when at all possible, is to provide as much notice as you can so arrangements can be made.
Curious* January 22, 2025 at 2:55 pm Well, by asking them to work extra, you are certainly providing (or, rather demanding) toil :)
Alicent* January 22, 2025 at 12:54 pm I think balance is the key here. You can’t micromanage their hours and prohibit flexibility during slow times and then demand extra work during the busy times. My last employer tried that and half his money making staff quit at once. An extra hour here and there is one thing, but asking people to give up their days off or stay hours late for days at a time is also not really a great way to encourage loyalty. I don’t stay at employers who want me to work Saturdays and doubly so without compensation.
Nomic* January 22, 2025 at 12:55 pm Ask. If they do the work then give them a Friday afternoon (or if it was a big crunch, the entire day) off as a thank you, and a quid pro quo.
blupuck* January 22, 2025 at 12:55 pm Agreeing with the comments above. I have no problem staying late or giving a little extra as long as the same flexibility is given to me. Let me take an occasional long lunch or an early departure without complaint and staying late to pitch in during crunch time won’t be an issue at all.
L-squared* January 22, 2025 at 12:56 pm I think a big thing is notice. As Alison said, giving ample notice about a busy period, or a project that needs to get done is ideal. Telling people on tuesday they need to stay late tomorrow is not. People know when they typically get off, and they plan around that. I’m usually fine with staying late given some notice. But don’t expect that I can always do that on demand.
Blue Pen* January 22, 2025 at 2:57 pm Yes, I agree. I know sometimes it can’t be avoided, but the more notice the better. Even if employees do want to stay on and help, sometimes they actually can’t due to daycare pickup times, volunteer board meetings, etc. Don’t hold this against them.
SundanceKid* January 22, 2025 at 12:59 pm Agree with Chad H and 1234 above — it’s absolutely best to have a plan for compensation. Calling it “overtime” might be off the table for the exempt people, but comp time is awesome. Was it a particularly egregious week? Add a few extra comp hours. Speaking for myself, I have two kids, and it’s honestly hard to work more than 40 hours most weeks. If I scrape to make that happen for work, I expect work to return the favor.
TexasLisa* January 22, 2025 at 12:59 pm I think in certain situations, asking for *volunteers* to work extra hours, in exchange for some kind of reward, could be really helpful. Some employees (non-exempt OR exempt) might just jump at the chance, maybe just to earn goodwill or experience. Some may appreciate the OT, others (salaried) may be motivated by a bank of comp time. Open communication and asking the impacted employees could pay dividends.
Dido* January 22, 2025 at 1:02 pm You should be upfront with them during the hiring process that the role will occasionally require late hours (in case they have obligations like picking children up from school), and be flexible with them and allow them to leave a few hours early the next day if there’s no urgent work to make up for it. And let them work the extra hours from home if it’s possible
Tradd* January 22, 2025 at 1:02 pm When you’re in international transportation, there are definitely times where it’s busier than others. Years ago I worked at a place where we didn’t often have to stay late, but when we did it wasn’t a huge amount, maybe 30-45 min a day, and not every day that week. We were hourly, so we got time and a half. But there was one person who refused to stay, ever. Refused, even with OT. Their refusal to stay extra put more work on coworkers. And what would you know, when layoffs happened, that person who refused to do any extra was the first to go.
Annie* January 22, 2025 at 2:50 pm Yup, we had a guy who I worked with who refused to stay a multiple times when extra time was needed for a deadline, and he would’ve gotten time and half. He left, and then later he wanted to come back and he applied for the same job he was in before. Needless to say no one wanted to hire him back. I honestly was young and was late more than I should have been, but I was willing to stay late and pretty much always stayed at least half an hour late to make up my time and work late for any deadlines.
anon for this* January 22, 2025 at 3:00 pm My ‘refusal to stay’ is due to medical issues that I don’t care to share unless forced. If pressured, there will be lawyers involved. Maybe folks with hard boundaries have similar issues.
Tradd* January 22, 2025 at 3:30 pm That’s a lot different from someone who always did the bare minimum and pushed as much work as possible onto other coworkers.
Elf* January 22, 2025 at 4:36 pm But does perfectly align with the situation as you initially described it.
Anon mouse* January 22, 2025 at 11:24 pm “Their refusal to stay extra put more work on coworkers.” Actually, the staffing or management/owners wanting to bite off more than could be comfortably chewed put more work on coworkers. The person who refused to stay didn’t create that extra work, they just chose not to make sacrifices to fix the company’s mistakes.
Tradd* January 23, 2025 at 9:51 am In the situation I described, everyone had their own customers to handle. It was busy season for shipments, which is common a few times through the year. The person who refused to stay walked out at regular quitting time with their work undone. It had to get done, so others had to do it. Shipments are very time sensitive. Would you put the blame on an employer or the CPA or tax preparer who refused to work extra during tax season? It’s usual here for commenters to say companies should have enough staffing, but if the busy seasons are a few times a year and a ton of extra time isn’t needed, what are the additional employees going to be doing during the rest of the year? They won’t have enough work. There are plenty of jobs that have varying workloads throughout the year.
Sola Lingua Bona Lingua Mortua Est* January 22, 2025 at 1:05 pm When I worked onsite, if the boss were asking for more than 1-2 hours, providing a meal meant a lot. Pizzas, grinders, entrée salads, etc; easily delivered foods. I agree on comp/flex time and leaning into the “it’s the work, not the hours” mindset for salaried/exempt as well.
AF Vet* January 22, 2025 at 2:22 pm Yup! If you’re a boss, grabbing a veggie platter or fruit tray to add to a meal is great, too. We’ll get free pizza for staying late… but we’re still expected to maintain weight standards. >.<
Jackie Daytona, Regular Human Bartender* January 22, 2025 at 1:16 pm If you can swing offering comp time to exempt employees, that could go far. Certainly, you don’t *have* to, but it could b productive and morale boosting. I used to seek out opportunities to earn comp time when I was at a job that offered it.
SqueezedInTheMiddle* January 22, 2025 at 1:32 pm Give employees as much advance notice as possible when asking them to work evenings. My spouse and I are caring for a sick family member in our off time, and I need to leave on time in order to get home for my spouse to leave for work on time. We both need advance notice in order to find a third person to pinch hit.
kiki* January 22, 2025 at 1:54 pm I am really curious how this would go over with employees who had been working exactly 40 hours per week for a long time because it does seem like a change in expectations for the role. Not a huge or unreasonable one, to be clear, but still a change. Some people put a lot of value in always being able to clock out at 5pm. I’d make sure folks feel well compensated and appreciated for the extra time (bonuses, etc.)
An Australian in London* January 22, 2025 at 2:01 pm If an owner wants the staff to care as much about the business as they do, they can share the ownership. I know this is from years ago so in case any other owners are pondering this: would •you• act like an owner if you held zero equity? Then when should anyone else?
Kotow* January 22, 2025 at 2:46 pm I don’t think this is a fair take. The OP doesn’t say anything indicating they would be unreasonable, but occasionally additional time is needed. She states that she shoulders all or almost all of the extra burden right now to the point that it’s distracting from her primary responsibilities. If the owner cannot function in her primary role or gets burned out because of trying to do too much for too long, then the employees are eventually not going to have jobs because the business will no longer exist. The next employer they go to likely will not be this generous. Occasional extra hours are the norm in my professional fields. Alison’s guidance is good that if it’s a regular occurrence, there needs to be an evaluation of why that’s the case. But an occasional day or two here and there is a reasonable request and is not asking employees to act like owner.
An Australian in London* January 23, 2025 at 8:28 am As others have said much depends on how the employees are currently treated, and what’s being offered to take on this surge work. We’re told most employees are salaried exempt… that means that the owner doesn’t *have* to pay for the extra work. If the reality was that employees are allowed to arrive late and leave early in quiet periods then yes it’s fair to *ask* (not to require) that they also increase the hours when the work is increased. I’ve worked in places that had a “surf’s up” attitude and we did indeed work less when there was no work to do. I was fine with working more on an occasional basis. But look at this bit from OP: “Taking on the additional work from employees in this way has become distracting from my primary job.” Maybe I’m overthinking this. I read that as the owner being frustrated and resentful that employees aren’t doing work they’re supposed to do. That could have been written for if staff just all disappeared for half a day on the first Monday of the month and the poor owner had to pick up what they were supposed to do but weren’t doing. My comment about equity was based mostly on that one sentence.
Can't Pass Again* January 22, 2025 at 2:23 pm I think when I’m asked to put in extra effort/time, it’s really important to me that I’m provided the maximum amount of flexibility to prepare that additional work. If I’m provided a range of time to complete, as well as the option to complete remotely, I am certainly much less likely to get salty about it. The worst is when I have to pay out of pocket for childcare arrangements when I get very little notice about work that MUST be done at a specific time/place.
NCA* January 22, 2025 at 2:26 pm If you’re able to offer comp time, depending on the social circumstances, that might be a very useful thing. I’ve been burned before by informal ‘oh we need a bit extra for a few weeks, but you can make it up later’ type arrangements, where I put in the former (and it was more than a bit and for more than a couple weeks!), but the ‘later’ was never allowed. It also can help cut off any arguments on the other side if someone is taking “too much” leeway later after doing the OT
sofar* January 22, 2025 at 2:46 pm Yes, my old job had a very busy month (November) with long hours. We were asked to track the extra time we worked, and we got it all back as comp time. Leadership was super gung-ho about us using it, too, as long as it was by the end of the year. Some folks used it by hour and took half days. Some people took more time off at Christmas. It worked because there were no strings attached to how we used our comp time as long as we were fully IN during the busy time and used our comp time by end of year.
Mrs Kung Pao* January 22, 2025 at 2:47 pm I echo the sentiment of getting dinner/lunch or some small effort of good faith and care – that can really go a long way. On the flip side, I had a boss who overused this ask – frequently there was no difference to ask us to stay late to get something done by 7pm when in reality, if it wasn’t turned in by 5, the product would sit there until the next morning and could have been worked on in the AM and amount to maybe a non-critical difference of being turned in at 10am instead of 9am the following day. Sometimes our work did genuinely need to go late into the night and would matter, and sometimes it did not – it was frustrating when stuff fell in the ‘did not’ category but was an ask anyhow.
Claire* January 22, 2025 at 4:01 pm You can offer comp time, so that on average people are still working 40 hours a week. The flexibility should go both ways, not just in the employer’s favor.
Raida* January 22, 2025 at 5:50 pm I would firstly look into the employment laws in my area. Then, based on those, I’d ask the staff what they would prefer: Overtime Pay Stayed Late Worked Long Bonus if overtime isn’t applicable Stayed Late Worked Long Bonus x 1.2 for Last Minute Request Time In Lieu Time In Lieu at 1.2x or 1.5x hours EOFY Bonus calculated at 1.2x extra hours worked Fruit Basket Movie Voucher My Shout for a couple of drinks after work Dinner with partner/friend Quarterly Pizza Party Mentioned by name to Client Then, hey if everyone wants the same thing great – I have a policy. If not, I’d detail the couple that are wanted and apply them to the appropriate staff. I would only do this at a small business level where it’s not that much overhead to manage. The important thing would be to present the concepts, then have a meeting the next week to discuss so that everyone can do the maths, come up with questions. If I could get a calculator going for them to figure out what it means for them specifically, even better. Obviously, the earlier in the project the better to allocate more resources. If it’s Friday and there’s a new thing that’s come up, well shit nothing can be done. If it’s a one month contact with a deadline, we should know each week’s goals. Also – This would be an opportunity to get feedback from staff on how to minimise the need for A Couple Of Long Days, how to uplift to maybe need just an hour but a few people, what we can crosstrain to get more coverage. The idea is that at the end of the process everyone would know why it happens, how it happens, what is considered a reasonable amount in time and frequency, how they are compensated.
TheGrinchess* January 22, 2025 at 11:20 pm It’s funny. If you asked my managers if they needed to hire more people or if our team was managing the workload just fine in a normal 40 hour week, they’d say we were fine. Meanwhile staff is coming in 30-60 minutes early every morning, working through their lunches, and staying at least 30 minutes late or more every evening. More staff? Pfft. We’re running great! Go Team!
fluff* January 23, 2025 at 7:17 am I recommend tracking any requests you make (or want to make). Not by employee, but by YOUR asking. Track days and # of people you asked. Now you have a measure. The view from the boss is different from the view of the workers. Tracking this may show that you ask for early / late work might be 20 % of the time or 5 % of the time.52 days vs 13 days. We humans favor the stories in our heads from our character’s view. Using concrete methods like this tracking exercise can get you out of your head.
marlon* January 23, 2025 at 7:33 am No advice to offer, but I think you’re a really good manager for having written in with this question.
HonorBox* January 23, 2025 at 8:51 am Based on what the OP included in their letter, I don’t think just asking/assigning is out of line. It seems like this is on the rarer side, and you’re not expecting someone to put in more hours every week or every month. Telling someone you have a tight deadline with a client project this week isn’t out of the ordinary in a lot of businesses. Just give the person/people involved as much notice as possible. Don’t wait until Thursday to expect a turnaround by Friday at noon. If you can let them know Monday or Tuesday, they can make adjustments more easily with other things. If these are projects that need specific expertise, treat the team member(s) as experts and give them some say in what they might need to set aside or have you reassign to another person. If you’re giving information far enough in advance, it may even mean that someone has to give up half a lunch hour three days versus staying 2 hours late one night.
Bob k* January 23, 2025 at 2:42 pm First thing I would ask myself is if these folks are actually working 40 hours. Are they coming in early, working through lunch and staying late or working from home. A lot of bosses don’t bother to track that because it doesn’t matter for payroll. Last job I had we were supposed to work 6am to 3 pm with an hour for lunch. Most of us started at 5:30 am worked through lunch and if I got out at 4pm I was lucky. Weekend work was 12 hours and I loved the 2am calls from the emergency desk. Also be sure your people are really exempt. A title doesn’t matter. I was made exempt in order to cut down on overtime pay. Trying to fight it meant you got let go. I know this personally. Start of the 4th quarter was when the knives came out.