I saw my employee’s X-rated chat by Alison Green on April 2, 2025 A reader writes: Today, during a screensharing session with my new employee, Barb, I saw something inappropriate on her screen and did not speak up. I was so dumbfounded that I just quickly wrapped up our call. I’m almost sure I saw her chat session with a coworker with explicit reference to private body parts. Both the screenshare software and chat software are part of the same company-provided system; it’s typically used for training and collaboration. Should I say anything to Barb? Or try to forget I ever saw anything? Since my view of the chat window happened very quickly, and I have no “proof,” I’m not sure I should say anything, especially when the content was something I’d rather not repeat. Some background: Barb and I work at different offices. Her previous manager felt that Barb wasn’t a fit for her role and was trying to manage her out; there was a skill mismatch, but Barb also needed to improve her attention to detail. When I learned this, I thought she could be a good fit for my team and proposed bringing her over. I was up-front with her that she would need to improve her attention to detail. She indicated commitment to improving that area and seemed genuinely excited about the opportunity. But because she’s continued to make frequent errors, I’ve had to hold back on fully transitioning some portions of the job to her. I’ve had conversations at the time errors presented, and a general conversation about the pattern of errors, backed up by retraining. I would love your advice as this situation has made me uncomfortable. I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. You may also like:my boss sent a chat message I wasn't supposed to see -- but it popped up on a shared screenhow can I tactfully point out to coworkers that a miscommunication error is theirs?I accidentally sent my team erotica, mumbling boss, and more { 121 comments }
Not Tom, Just Petty* April 2, 2025 at 12:38 pm Reading the letter, the phrase “tip of the iceberg” popped into my head. OP was shocked by the content of the message, not the event of a NSFW message. Alison, “this sounds like the tip of the iceberg” Yep. OP, before you go BEC on this person who doesn’t realize the situation she put herself after you saved her from the previous situation she put herself in, accept that she has to go. How do you feel about that? More relieved over hiring a new person or more stressed that you have to hire a new person? Sunken cost fallacy? You essentially vouched for her and she’s letting you down, too. Ultimately, you can’t care more about her keeping her job than she does. Reply ↓
CubeFarmer* April 2, 2025 at 12:41 pm I think I would ask IT for the logs. If it was a one-time thing, then I would talk to her and explain that this absolutely cannot happen again. If this one instance was part of a pattern, I would use it as part of my documentation to terminate her. If she’s that sloppy in a new role–after being told that attention to detail was an issue with her work–then I wouldn’t want to risk someone else being exposed to this. Reply ↓
Liz* April 2, 2025 at 12:46 pm Yes, IT could absolutely get the log of this and then it can be addressed. Reply ↓
Elle* April 2, 2025 at 1:31 pm This does also seem to me to be the way to go, but I confess that I would really not want to read those. I get up to plenty of my own activities outside of work and am not judging that aspect, just the bad decision to do this at work. This is childish and selfish of me but I’d be annoyed that they disturbed my ability to think of them as non sexual beings. Reply ↓
Ally McBeal* April 2, 2025 at 1:57 pm I bet the logs could be fed into ChatGPT or similar and have a summary generated that way. But I don’t know that reading the logs would be the manager’s duty (or at least sole duty) in the first place – I imagine HR or IT may have a service/program that flags questionable content. Reply ↓
IT blues* April 2, 2025 at 2:03 pm Unless the company puts the investment for a monitoring software, mostly what happens is IT retains logs and a copy of all the messages. The problem with monitoring software is it becomes a game of is it jargon or a questionable content. Mostly what will happen is that HR will receive a complaint usually will go to somebody in IT usually a manager or above and pull the message logs. From there, it’s just a matter of searching the logs for specific messages or keywords. Usually by the time HR is involved screenshots of the messages were already sent so it’s just a matter of confirming that with what the server logs say. Reply ↓
It's not easy being green* April 2, 2025 at 3:12 pm ChatGPT really shouldn’t be involved in the decision-making chain towards possibly firing somebody. For all you know it might just make something up … Reply ↓
amoeba* April 3, 2025 at 4:03 am Yup, also, feeding private/sensitive employee information (which chat transcripts would certainly constitute?) into ChatGPT? I mean, I admit I’m European and thus maybe a bit more sensitive as we have pretty strict data privacy laws, but that does sound illegal to me? Maybe if you had a proprietary/local LLM available, OK. Still wouldn’t solve the problem of being sure you get accurate information, but it might give you a first idea, which you’d then definitely need to double-check by going into the actual raw data, anyway. But it might save you some time for screening. But please don’t just put that stuff into the cloud! Reply ↓
Kevin Sours* April 2, 2025 at 3:43 pm “A computer can never be held accountable, therefore a computer must never make a management decision”. Reply ↓
Lenora Rose* April 2, 2025 at 4:06 pm And how would you know it wasn’t hallucinating if you didn’t check the source? Reply ↓
Daria grace* April 2, 2025 at 11:58 pm Absolutely do not under any circumstances. Apart from the fact that chatGPT routinely makes stuff up, you’d be risking breaching your employees privacy by potentially feeding personal info and images into an AI database. Reply ↓
Elizabeth West* April 3, 2025 at 10:03 am Why do people always go straight to AI even when it’s not appropriate? It’s starting to feel like Amway at this point. Jeez. The logs show what was in the chat, period. They can be searched. There is no need to involve HAL 9000. Reply ↓
MigraineMonth* April 2, 2025 at 2:18 pm Reviewing the logs themselves might be something HR would be in a better position to handle. Reply ↓
linger* April 2, 2025 at 3:19 pm Leaving aside the work-inappropriateness of the content, that’s a helluva distraction to have alongside you, and potentially explains Barb’s systematically poor attention to detail. (Either this has been happening repeatedly, and/or there is some underlying executive-function problem leading to more general lack of focus between and outside work tasks.) Reply ↓
Escape from the Bay Area* April 2, 2025 at 6:29 pm I am willing to bet this isn’t a one time thing. I briefly dated a guy who was the IT investigator for stuff like this. He said once the employee made it obvious enough to get reported to him, it was never a good result. Reply ↓
Don't You Call Me Lady* April 2, 2025 at 12:45 pm I’ve had the exact same situation happen, except it was with one of my best employees. He was sharing his screen on a client call, and his gf at the time who also worked there was IMing him and he forgot he was still sharing…Client was not happy and I had to do alot of tap dancing Anyway, it was a one time thing so I just told him please use better judgement in the future. Reply ↓
Strive to Excel* April 2, 2025 at 12:55 pm Reason #1001 why you should never mix your personal and work devices, ESPECIALLY your chats. Reply ↓
HelloWorld* April 2, 2025 at 1:16 pm I have co-workers who have completely separate phones for work for multi-factor authentication and email. I also have co-workers who ponder about not getting a personal laptop or phone because they’re on their work laptop/phone all the time. My workplace gave top-of-the-line computers for us. I’m in the camp for getting my personal phone and laptop, but am ok with using my personal phone for multi-factor authentication. Not having a personal phone is dangerous at time of a layoff. A former colleague worked for a phone company. No one from the team bought phones for personal use. Their workplaces also paid for their phone subscription. One day, the entire team was included in the layoff. Suddenly, my former colleague didn’t have access to a phone with her phone number. Reply ↓
Strive to Excel* April 2, 2025 at 1:33 pm Multi-factor authentication is the only thing I’m ok using my personal phone for. Anything else, no. Reply ↓
Mongrel* April 3, 2025 at 5:41 am I refused the MFA app on my phone due to the EULA leaving me with some privacy concerns. It’s EULA was OK but could, as far as I could tell, be superceded by the giant tech company who’d just brought them who were far more liberal about using your data. Reply ↓
Kuddel Daddeldu* April 2, 2025 at 3:10 pm I have one phone but two SIM cards/numbers (work and personal). Android Enterprise allows “splitting” a phone into a company-controlled work profile and a personal profile. They have separate Google accounts and apps. Reply ↓
Dahlia* April 2, 2025 at 5:33 pm I can’t imagine not having separate devices for most jobs (barring, like, light freelancing where you don’t make enough money to buy them because realism). I even use different word processing programs for personal projects versus school projects! Reply ↓
Junior Assistant Peon* April 2, 2025 at 5:51 pm That happened to my friend. 30-year employee unexpectedly laid off one day, never owned a personal cell and lost all his contacts. Reply ↓
Anonymoose* April 2, 2025 at 12:57 pm My coworker’s wife also works here, and we can’t have phones at our desks, so I know that they IM each other. Yet they have the sound judgement to limit the spiciness of their messages to which restaurant they want to try after work (he recently mentioned that he messed up and messaged another coworker about restaurant choices although that other coworker ended up making another recommendation so it ended up as a friendly and fun point of discussion). Reply ↓
BayesianByDefault* April 2, 2025 at 1:11 pm Love this!! My husband and I have worked in common office space a lot since COVID and most of our spicy IM/IRL dialogue is about where our Tupperware most likely has gone Reply ↓
MigraineMonth* April 2, 2025 at 2:21 pm “Help! I’m so embarrassed–I accidentally sent a message meant for my wife to a coworker, and they responded with a restaurant recommendation. How will I recover from this massive work faux-pas?” is the kind of content that would put Alison out of a job. Reply ↓
LifebeforeCorona* April 2, 2025 at 2:29 pm Today I was putting out a fire at work while receiving mushy love texts from my BF on my personal phone. I can’t imagine getting them at work because as the saying goes: assume anything on your company laptop can and will be read aloud in court. Reply ↓
Turquoisecow* April 2, 2025 at 3:05 pm I don’t even work with my husband but he has avoided sending me stuff from his work computer (he’s logged into iMessage on all his devices) that he didn’t want his job to know about. Like when he heard his boss was leaving he messaged me that he wanted to talk about some work gossip later but didn’t want it on his work computer. And I know that with some coworkers or former coworkers they’ll use Signal to communicate rather than like Slack or whatever because they might be discussing things they don’t want the management of their company to read. Like, “should we get Italian or Chinese tonight,” or “Mom wants to have dinner this weekend,” or whatever is fine, but “hey babe let’s try that new sex position,” maybe not. Reply ↓
Turquoisecow* April 2, 2025 at 3:06 pm Yeah the risk of accidentally messaging the wrong person is big! I have a couple of times sent something to my mom rather than my husband (thankfully completely innocent and appropriate) and didn’t even realize until she responded. Reply ↓
Curious* April 2, 2025 at 5:08 pm Well, if you are discussing restaurants, I guess that spiciness is OK, so long as it is measured in Scoville Heat Units. Reply ↓
amoeba* April 3, 2025 at 4:11 am Yeah, I mean, some of my colleagues even have their partners who don’t work here as contacts in Teams (apparently that’s possible?) but they certainly don’t discuss anything spicy, it’s more like “oh, could you pick up some coffee from the supermarket on the way home” or “you need to pick up the kids, my meeting is running late”, I guess. I also sometimes chat about private stuff with colleagues on Teams – private stuff like “that’s the book we were talking about at lunch!” or “here’s a photo of my cat” or “check out that concert on the weekend, would you be interested in going?” You know. Stuff that IT would be fine/bored with if they ever decided to read it. Reply ↓
Citymouse* April 2, 2025 at 1:19 pm Had he not been a top performer I’m guessing he would have been fired. At some places he still would have been fired. Reply ↓
Don't You Call Me Lady* April 2, 2025 at 1:30 pm Well, this was at a fast growing startup in around 2011-12, so nobody would have been fired for this back then (there was much more work inappropriate stuff going on – there was a book written about it) Different story now though. Reply ↓
Heffalump* April 2, 2025 at 1:37 pm I’ve never heard “tap dancing” used this way, but I knew exactly what you meant. Good metaphor. Reply ↓
Grasshopper Relocation LLC* April 2, 2025 at 3:56 pm I had this happen last week, except I can’t tell what it was. A colleague (who was in the process of chewing two of us out) shared his screen, which included a YouTube tab which began with the word “BDSM”. I have no idea what the full video title was. I don’t think anyone else noticed. Reply ↓
Generic Name* April 2, 2025 at 12:48 pm Maybe I’m just a prude, but I’d pull the IT logs of the individual Barb is messaging as well. This company has 2 people who feel free to use company provided equipment to pass sexual messages during working time. And also to make sure that the messages are consensual all around and that neither participant is harassing anyone. Reply ↓
TQB* April 2, 2025 at 1:29 pm All those chats are discoverable if someone made a complaint! DEFINITELY check them!!! Reply ↓
Observer* April 2, 2025 at 1:38 pm Not a prude. What people want to do on their own time is their business. But when you do this stuff during work hours on work equipment, things tend to “happen”. We’ve seen more than one letter here from situations where someone made a mistake with some pretty severe repercussions. So in the best case, you have two people who are using the work systems in ways that are inappropriate and have a high potential for creating some real problems. And also to make sure that the messages are consensual all around and that neither participant is harassing anyone. Also true Reply ↓
IT blues* April 2, 2025 at 1:57 pm It’s amazing what people put in chats. IT isn’t in there looking at people’s chats all day, infact it would be a reason for firing if an IT person was doing that. But if we get the go ahead to pull them we will see everything, depending on retention policies even deleted messages. I have seen someone try to make an HR complaint about an individual only for the complainant to have it backfire because they gossiped about their plan in Teams and HR found their racist/bigoted comments in messages. Reply ↓
Her name was Lola* April 2, 2025 at 5:23 pm The one thing I wonder about is that the LW said the message popped up on Barbs computer. Did Barb write anything first to invite that kind of message? Reply ↓
mango chiffon* April 2, 2025 at 12:53 pm People who do this on company equipment on company time should not be trusted to have good judgment in other situations, imo. Like it’d be one thing if it was on a personal device on company time, but wow Reply ↓
Anonymoose* April 2, 2025 at 1:00 pm Over the years I’ve seen where people have affairs at work and they got in trouble when they tried to delete the emails and not because of the affair. Trying to access networks to destroy emails is a much bigger problem, and so easily avoided using a burner email! I was shocked by their stupidity. Reply ↓
Anon this time* April 2, 2025 at 1:19 pm At my company, this would be cause for immediate termination, no questions allowed. Reply ↓
Rogue Slime Mold* April 2, 2025 at 1:25 pm Yeah, this is “Woo hoo here is a public display of my bad judgment, recorded on a company device! With layers, like a bad judgment onion!” Reply ↓
Generic Name* April 2, 2025 at 1:29 pm I completely agree. If I had to guess, I’d say that it’s likely they are using company resources because one or both of them are in relationships with other people, and want to keep their goings on off their personal devices. Which also tells you something of their character in addition to their judgement. Reply ↓
Don't You Call Me Lady* April 2, 2025 at 2:09 pm Not really since you made that up out of thin air.. There’s enough here already we don’t need to invent things! Reply ↓
many bells down* April 2, 2025 at 1:50 pm 100%. I reported someone after I found literally hundreds of sexually explicit emails he sent from his work account (I’m Outlook admin and I had to triage his literally thousands of unread emails after he left). Those emails launched an investigation that found FORTY YEARS of misconduct. I guess no one had ever had any “hard” evidence before? Reply ↓
Don't You Call Me Lady* April 2, 2025 at 12:53 pm With some of these letters lately, Barb and her friend could have simply been discussing the latest AAM posts :) Reply ↓
Stuart Foote* April 2, 2025 at 12:58 pm This is definitely very poor judgement, but…while I’ve never done anything near this inappropriate, I’ve definitely had Teams conversations go off topic and sent stuff I wouldn’t want others to see (mostly along the lines of “I’m can’t believe they haven’t told us about our bonuses yet” or “Why is management doing this?”). Firing for this seems like an overreaction. Pulling the IT logs definitely is an overreaction. Reply ↓
Venus* April 2, 2025 at 1:03 pm Interesting, I view pulling the IT logs as an obvious easy way forward because it will quickly show if this was an innocent conversation that was misread or another problem from a problematic employee. Reply ↓
FricketyFrack* April 2, 2025 at 1:06 pm Sorry, hard disagree. Firing someone for having off-topic but basically SFW chats would be an overreaction (assuming it isn’t an ongoing problem and there aren’t other issues) but anyone having NSFW chats at work on work software is crossing a huge line. Especially when that individual already has other issues. Like, damn Barb, read the room. Reply ↓
Meat Oatmeal* April 2, 2025 at 1:10 pm Are you saying that pulling the IT logs would be more of an overreaction than firing? That’s really interesting. I’m interested to hear why, if you’re willing to say more about it. Reply ↓
Stuart Foote* April 2, 2025 at 2:43 pm I think reading private conversations is pretty invasive. I understand that if it’s on company computers it is technically the company’s property, but reading (and presumably sharing and discussing) highly personal conversations (especially since we already know that yes, inappropriate conversations did happen) seems to be crossing a line. Reply ↓
SunnyShine* April 2, 2025 at 2:48 pm If it’s on a work server, then it’s not private. I work for two large companies and they make this a required training. This happened at my work. They pulled the logs and fired 5 others including a manager because this conversation was just the tip of the iceberg. It’s not an overaction at all. Reply ↓
Lady Danbury* April 2, 2025 at 3:12 pm There’s no such thing as a private conversation on a work device. There may be need to know conversation or confidential conversations, but never private. That disclaimer/warning is included in every halfway decent IT policy I’ve ever seen. The problem is when people treat work devices like they’re personal/private devices. Reply ↓
canuckian* April 2, 2025 at 3:26 pm Most workplaces should have IT/tech policies and I guarantee you every single one of them tell you that anything that happens on your work computer/device, etc IS NOT PRIVATE. And even if they don’t have policies, it behooves employees to expect that is the case. My school board just sent an email out reminding people not to store personal information, including tax info on their work devices or in the google drive (we have google education for now) attached to their work accounts. The line crossing is not the employer pulling the records it is the employees who have personal and/or nsfw conversations on equipment and accounts that do not belong to them. So, no, pulling work chats or work emails isn’t an invasion of privacy because you should have no expectation of privacy at work. Reply ↓
Great Frogs of Literature* April 2, 2025 at 4:19 pm I would rather have my employer read my personal chat messages than have my boss assume from a glimpsed message that I was getting hinky on work devices, on work time, with a colleague (and possibly fire me for it). Which is not to say that I have any reason to believe that Barb is innocent here, but if she is, those chat messages are the only thing that will prove it. Reply ↓
Kay* April 2, 2025 at 5:18 pm Well, conversations on work devices aren’t private – even more so when you SCREEN SHARE THEM WITH YOUR BOSS!!! Reply ↓
Jennifer Strange* April 2, 2025 at 1:23 pm The difference between the two examples you gave and this is that both of the examples you gave are things you might talk about at work/with co-workers outside of anything that might keep a log. An X-rated conversation is not. Pulling the logs is definitely not an overreaction, and depending on what is found a firing likely wouldn’t be either. Reply ↓
Arts Akimbo* April 2, 2025 at 1:29 pm An overreaction… to sexual conversations on work chat software? Seems like just a normal, baseline, due diligence reaction. Reply ↓
Isben Takes Tea* April 2, 2025 at 1:29 pm There is liability here around sexual harassment that would definitely call for pulling IT logs. One reason sexual content is off-limits at work is because everything can be consensual until it isn’t (such as being inadvertently exposed to sexual content during a screenshare!), and the moment it isn’t it’s grounds for sexual harassment. If you as a manager knew about the possibility that sexual content was being shared and it comes out that you didn’t investigate or address it, that ends up being very bad for you. Pulling the IT logs both gives proof to address and document a one-off situation with the employee and will show whether this is a minor judgment error or a serious pattern. Reply ↓
TQB* April 2, 2025 at 1:30 pm Assume any conversations you’ve had on work systems and work equipment could be seen by others!! Reply ↓
Annon* April 2, 2025 at 2:27 pm I have literally seen instant messages from my company’s IM system on the evening news. I assume that not only can my company read my IMs, they could show up on the evening news. Reply ↓
dbc* April 2, 2025 at 3:13 pm I once considered an involvement with someone who was employed at a well known research company. He passed his downtime sending his highly explicit, NSFW fantasies about me– From His Work Email Account! Even though I wasn’t employed there, I did not want my name associated with such questionable judgment if they came to light, (and– if someone shows you who they are, believe them), so did not pursue the relationship. Reply ↓
Strive to Excel* April 2, 2025 at 1:32 pm Always assume that anything you send on a work chat will be visible to everyone. Assume it has a chance of ending up on the front page of the Times, or spread across every social media platform. Assume you will have to read it out loud in front of the Supreme Court at a deposition. Am I exaggerating? For 99.999% of communications, yes. Am I bad at following this rule myself? Somewhat. Should you still assume this is what will happen with workplace communications? Absolutely. While this is an extreme example, there’s a massive database out there somewhere that’s a dump of Enron emails. *All* of them. Not just the executives. We analyzed them in business class. Someone in the last days before the company folded – after the fraud came out – wrote a very funny snarky poem about all the fraud and sent it to a colleague by email. All of it became discoverable. Reply ↓
LifebeforeCorona* April 2, 2025 at 2:34 pm IIRC there was another big investigation involving the govt and the discovery process discovered several affairs among married personnel. Reply ↓
Orora* April 2, 2025 at 2:36 pm Because employees do not generally have a right to privacy on work devices or on work networks. It’s the company’s property, so unless they are using it to proceed illegally against you (monitoring for whistleblowing or union activity) they can absolutely view and publish whatever they want. Reply ↓
Observer* April 2, 2025 at 1:44 pm You don’t see the difference between the stuff you mention and the stuff the LW is talking about? Add in the context of a poor employee who is not getting the job done and doesn’t even realize that they are falling short, and it’s not an over-reaction at all. If I even heard a supervisor dismiss it this way, I would question their competence to manage, TBH. Pulling the IT logs definitely is an overreaction. Absolutely not. And I cannot imagine why you would think that. For your own sake realize that you have *zero* expectation of privacy on your work equipment / accounts. IT can pull your chats, emails, etc. at any time for any reason. Sure, a functional workplace won’t do it for funsies. But if there is ever *any* potential issue that management needs to deal with, they can and generally will pull logs to check stuff out. So don’t ever put anything into email that you cannot defend, you don’t want to be part of a discovery process and / or would be embarrassing to you for others to know about. Reply ↓
Excel-sior* April 2, 2025 at 2:32 pm but this isn’t a teams conversation going off topic. this is what OP described as “explicit reference to private body parts”. if, as in your example this was OP spotting some grumbling between coworkers then yes, leave it. but this isn’t that, not by a long stretch. Reply ↓
Radioactive Cyborg Llama* April 2, 2025 at 2:34 pm I think pulling the logs will show if this was a one time oops or a continued pattern of bad judgment. My husband occasionally texts my work phone by accident (because it’s an Apple and his is an Apple and Steve Jobs wants to control people from beyond the grave or whatever). it’s never been anything spicy but it does happen occasionally. (And I text back immediately, “this is my work phone” so he doesn’t!) Chat is harder to make that kind of mistake in but if it was once, I’d tell her to be careful, a pattern, fired. Reply ↓
Turquoisecow* April 2, 2025 at 3:10 pm I think I’d pull the logs just to be sure – OP saw the chat briefly and possibly out of context, so first things first make sure that what you think you saw is what you saw. If it really is a sexually explicit message then yeah, bye Barb. If it’s just something that looked like it, then a serious chat about attention to detail &etc Reply ↓
kenough* April 2, 2025 at 7:43 pm Firing for this seems like an overreaction. Pulling the IT logs definitely is an overreaction LOL, what? Employee (who is already pretty mid, by the way. This isn’t even a top performer) lets her x-rated chat with another employee become visible to the boss of all people. Her new boss at the company where she already has a reputation that is holding her back. If nothing else, pulling the logs will show if it’s a one-time occurrence or ongoing. If nothing else, pulling the logs will show if Barb was the very unfortunate victim of both sexual harassment and terrible timing, or if the LW actually has two employees who are stupid enough to conduct blatantly inappropriate behavior on workplace devices during the workday. Assuming Barb wasn’t the victim of unwanted overtures from the other coworker, then firing Barb and the other employee is absolutely not an overreaction. It’s the appropriate reaction. And a manager failing to do that shows incredibly poor judgement that would tank morale among the rest of the team, which will have ripple effects across the entire company. Firing for this seems like an overreaction. Pulling the IT logs definitely is an overreaction Of all the stupid things I’ve read this week, this is definitely one of the stupider ones. Reply ↓
Citymouse* April 2, 2025 at 1:00 pm This would be a firing offense anywhere I worked. X rated chat at work on a work system with a coworker? Insane. Reply ↓
geek5508* April 2, 2025 at 1:04 pm I agree, and bet that it likely violates the company’s Code of Conduct as far as IT systems Reply ↓
Wednesday wishes* April 2, 2025 at 1:10 pm What would happen if a client or another employee saw those messages! Act now, and get the logs to see whether this is a problem. Also, this could be the reason she is not focused! Reply ↓
HonorBox* April 2, 2025 at 1:15 pm It sure seems like there’s plenty of reason that Barb is not working out. I’d start the process of dismissal. Talk to HR and figure out exactly what you need to do in order to follow the rules, but I think she’s showing you that she’s not capable of doing the job AND is making very questionable decisions. Reply ↓
Synaptically Unique* April 2, 2025 at 4:43 pm I know everyone is focusing on the NSFW content, but the other (arguably bigger) part of this is trying to turn a bad employee around and realizing they are just not a good fit for your company/field. I’ve taken on problem children – along with some rockstars – from other departments. What I’ve learned is that rockstars are almost always going to be rockstars. Problem children are way more hit or miss. If you are going to risk taking on a problem child, be really clear in your head that you’re going to ramp up quickly and systematically, and be ready to escalate faster than you would be for a complete unknown. They don’t need the benefit of the doubt – they already had that by remaining employed in the first place. If they aren’t going to buckle down and show you their best self after getting a second chance, they need to be gone before you destroy morale for the entire department. Reply ↓
1-800-BrownCow* April 2, 2025 at 4:41 pm The original letter is from August 2019 and doesn’t appear to have an update (yet). Unless OP wrote more in the comments at the time. But I didn’t go digging there to check. https://www.askamanager.org/2019/08/i-saw-my-employees-x-rated-chat.html Reply ↓
The Body Is Round* April 2, 2025 at 1:27 pm I wanna know what that “almost sure” means. Is it possible the content was not what it looked like? Reply ↓
Juicebox Hero* April 2, 2025 at 1:31 pm All the more reason to pull the logs and find out what was really going on. Reply ↓
Turquoisecow* April 2, 2025 at 3:12 pm Yes. Pull the logs and you’ll be sure. If it was innocent but looked like something else, then have a conversation about perception and not sharing chats on screens. Reply ↓
Bast* April 2, 2025 at 2:47 pm This is my big issue as well. “Almost sure” makes it sound like LW has doubts. Reply ↓
Blue Pen* April 2, 2025 at 3:22 pm Is it possible Barb was referring to a medical issue and just speaking off-the-cuff here? Still not great, but it takes a “special” kind of person to send explicit messages to another coworker on a work chat program. Also, and while I know Alison touches on this in her response, where is the other person in the message exchange? Are they responding in a way that suggests the dialogue is welcomed? Again, not great and not OK, but if so, they should also be reprimanded. Reply ↓
Hyaline* April 2, 2025 at 3:52 pm I was curious too–and it really seems like a red herring, after reading the rest of the letter. Do you need to know for sure that Barb sent inappropriate messages on work communication software? Actually…no, you don’t. She’s not working out. Either take steps to formally improve or fire her. Reply ↓
M* April 3, 2025 at 12:02 am The choice of language to describe it is interesting to me on a few levels. “An explicit reference to private body parts” is not *safe* for work, but it’s not *exclusively* things that are on the “Barb has to go!” level of seriousness, even if OP had been *completely* sure of what they saw. I mean, I’m Australian, so have a higher tolerance for casual, undirected vulgarity than the average American, so your mileage may vary. But there’s plenty of very explicitly specific things one might say about their private body parts that really aren’t firing offences. A description of how one’s bra is murdering one’s boobs – something that pops up in discussion about dresscodes *on this site* pretty regularly – is an “explicit reference to private body parts”, for example. Reply ↓
Ipsedixitism* April 3, 2025 at 6:45 am If the conversation was about the Annual Net Usage Statistics, or they were hating the Direct International Convention of Kickboxers for their recent weak performance then it would be great to know now and dismiss that aspect of the concerns so no one makes an Association of Silly Suspicions of themselves :) The performance issues would remain regardless, but it would be good to get really 100% sure about the nature of the problem. Reply ↓
The Rural Juror* April 2, 2025 at 1:49 pm Semi-related – I was recently driving myself and a colleague to a meeting several hours away from our office. This colleague has been at our company a few months and this was the first time I was getting to know them. We started talking about long drives/roadtrips and listening to podcasts to pass the time. I recommended “You’re Wrong About” because I love that podcast and find it fascinating. My colleague thought the podcast sounded like something they’d enjoy and asked me to pick an interesting episode for us to listen while we rode in the car. So I picked an episode I thought wouldn’t be NSFW… and boy was I wrong! I had totally forgotten about a part of the story in the episode where two people had an affair. The hosts explained some sexual encounters with great detail (the hosts even said it felt cringy to describe it all). I paused the episode to tell my colleague 1) I don’t usually expose coworkers to sexually explicit material, 2) I totally forgot that was in that particular episode, and 3) we could turn it off! They just laughed and said the episode was really interesting and they wanted to see how it turned out, so we could keep playing it. They weren’t offended and we had a good laugh. I was still pretty embarrassed, though. I don’t think Barb deserves the benefit of the doubt, knowing what OP knows. Sometimes colleagues slip, especially when we become familiar and comfortable with each other. But we have to know to catch ourselves and apologize when it happens! (and obviously not do it again) Barb’s pattern of bad judgement makes this incident worth the investigation to find out if others are victims of the behavior. Also – if you’re going to listen to “You’re Wrong About,” be aware that there is strong content! Reply ↓
Everything Bagel* April 2, 2025 at 2:29 pm Nice! I’m glad to see you introduced someone to You’re Wrong About, one of my favorite podcasts! Reply ↓
Joseph* April 2, 2025 at 1:52 pm Back in the olden days, before everyone used Outlook, I was at college and given a user guide to Eudora which was being rolled out to students – starting with those of us doing IT. It contained a whole bunch of screenshots showing you how to use your email. In almost every single screen shot was an email from the person who made the manual to their partner explaining in the subject line exactly what they planned to put where when they got home. Thankfully it never made it past the first test group of a dozen or so people Reply ↓
Wendy Darling* April 2, 2025 at 4:51 pm I was just thinking that forgetting to hide your chat when screen sharing lacks attention to detail. I’ve worked for a series of remote companies where we do a lot of social conversation on our work computers and it’s never been an issue but the reason for that is that we’re relatively circumspect. Anything that would ruin our lives if it was read aloud in open court or by the IT department is taken off work systems, and screen share hygiene is critical. Reply ↓
antisocialite* April 2, 2025 at 2:19 pm I would also be concerned about the other party, too. I feel like having IT look into it (check if both parties have a high usage of chat/messaging, any NSFW keywords, etc.) and then engaging HR might be the way to go. But even outside of that, she’s already demonstrated she’s not great at her job(s) and hasn’t stepped up to the challenges to keep her latest job. So it’s not just poor judgment but also her work ethic and productivity is pretty terrible. I’m also curious about the other person’s so if it was me I would look into both equally. Reply ↓
I'm just here for the cats!!* April 2, 2025 at 2:19 pm i do wish we had more of an idea of what was in the chat besides “chat session with a coworker with explicit reference to private body parts” who was the other person? Could they be dating and they are just sending inappropriate love messages. Or is it a friend and they are talking about someone. was it something like “damn that new guy has a fine X” or was it more detailed. Reply ↓
Charlie* April 2, 2025 at 2:31 pm I had this happen once but I was the employee and the person sending explicit messages was my boss… I think they were sent from a personal device that happened to be linked to the work computer, though. Still not great judgement but I never even considered telling anyone in HR or anything! I was just like that’s none of my business lol He later got fired (for unrelated reasons). And divorced. Because no, the person he was texting was not his husband (though at the time I was just like well I don’t know the terms of their relationship). Reply ↓
Czhorat* April 2, 2025 at 3:22 pm That’s another thing that happens, and a reason to be careful about sharing entire screens. I’ll sometimes link my personal texts to my work laptop so I can see them as I’m working – I also get professional calls on my personal cell, so there’s somewhat of a business use. Reply ↓
SunnyShine* April 2, 2025 at 2:43 pm Does Barb even have anything redeemable to keep her around? Between work performances and poor judgement on doing such a thing at work, it doesn’t sound like it. I would talk to HR, but my company requires us to report these things. Reply ↓
Bast* April 2, 2025 at 2:44 pm I keep coming back to the words “I’m almost sure.” “Almost sure” is not sure. Pulling the logs would be the way to be sure. I’m wondering how long LW had to look at the screen before it was switched. I’m sure at one point or another, we’ve all looked at something/read something quickly and had to read it again to make sure we read it correctly, and the phrase “almost sure” is making me lean toward this being the case. I can also see some usages that while not exactly appropriate for the workplace, are not necessarily sexually explicit: (ie: “Boss is being such a d!ck.” “Stop pu$$y footing around the issue.”). In both of those instances, your eyes go right to the more problematic words and tend to skim over the context, particularly if you see it only for a split second and then it disappears. I’m not saying this is the case here, but as LW appears to have some doubt, so do I. Put your mind at ease. Pull the logs. Reply ↓
constant_craving* April 2, 2025 at 3:03 pm Yeah, I agree. LW doesn’t even know what she saw, just thinks it might have been something. That’s not something that should be acted on without getting more sure first. Reply ↓
Czhorat* April 2, 2025 at 3:21 pm It’s not overreacting to an employee exposing others to sexually explicit content. Over on Bluesky I commented that this isn’t the real issue, but we should all get out of the habit of screen-sharing. Share only the application or window you need the other person to see because, as you said, there are TONS of things that aren’t illicit but would be inappropriate or embarrassing, even if it’s as simple as a message from a different client. It’2 2025. Let’s learn to use our tools responsibly Reply ↓
Wendy Darling* April 2, 2025 at 4:55 pm An ongoing problem my team is having with that feature is that if you just share one window, the Zoom sharing control overlay blanks out part of the window. It’s driving us nuts. But it’s still better than, like, having the whatsapp group chat about what an asshole that one coworker is appear in the background. Reply ↓
Retired Vulcan Raises 1 Grey Eyebrow* April 2, 2025 at 3:41 pm People need to save the NSFW stuff for … when they are not at work. You can still text your honeybunch(es) but keep it clean in case someone sees it or you accidentally send to a coworker, boss, client etc. Don’t let private messaging of any kind interfere with getting your work done, for hich you are paid. Reply ↓
Ha!* April 2, 2025 at 8:17 pm Or, you know, in case you accidentally send it to a journalist at The Atlantic. Reply ↓
Hyaline* April 2, 2025 at 3:55 pm It kinda feels like the LW wants to fire Barb, and is hoping that a NSFW chat popping up gives free rein to do so without needing to beat around the bush with a PIP or make the difficult decision “is her work really poor enough? have we given her enough of a chance? what else might I have done?” But after reading the letter, it feels like Barb is not working out and the NSFW chat is a footnote, not the actual problem. LW, if there was any part of you that felt relieved that you had a good reason to fire her now…you already had good reasons to fire her. Reply ↓
SnarkyLibrarian* April 3, 2025 at 8:01 am Thank you! The whole letter I was waiting for someone to point out the real issue, which is the LW went out of their way to hire a known problem employee. And is now experiencing…problems. Reply ↓
Raida* April 2, 2025 at 6:37 pm I’m almost sure I saw her chat session with a coworker with explicit reference to private body parts. Both the screenshare software and chat software are part of the same company-provided system; it’s typically used for training and collaboration. She’s your staff member, bring this up at the next 1:1 – “I’m sure I saw a chat session that was explicit. That chat software is considered a Business Record. It can be searched, retrieved, used for legal investigations. It is fine to use it for chatting! It should not be used for anything that’s going to be able to be used against yourself, another coworker, or the business. Do You Understand? Alternatively… You are their manager – ask IT to get your the chat logs for that day. Use them as a good reason combined with poor performance to get rid of them. Say poor performance, and if they arc up, say “I don’t want to bring these to HR and have a record that you display poor judgement like this.” Reply ↓
Jane* April 2, 2025 at 11:14 pm The part of the answer that really jumped out to me is: “First, take this as background info confirming that there are serious issues with Barb’s work and judgment and that you need to get much more hands-on in managing her. That means resolving to figure out quickly if she’s going to be able to do the job, and whether she can bring the level of professionalism and attention to detail you need. That’s something you’d want to do anyway, regardless of this incident, so this would just be the impetus to come to a conclusion quickly. This might mean giving her really clear feedback about what needs to change and a few weeks to demonstrate the changes you need.” I am in this position with an employee I supervise. I am very new to managing and I feel very uncomfortable giving continual corrections – it feels “unkind.” Nevertheless this individual is not performing at a level that’s actually helpful to our organization, such that I actually have less free time than before they started working which is of course the opposite of what was intended. Basically I feel like I need to get more comfortable with being firmly instructive and with the idea of having a big picture conversation about what needs to improve. Reply ↓
Cats and dogs* April 3, 2025 at 3:25 am What about the other person on the chat? Why arent they getting spoken to/going to be in Trouble? Reply ↓