how can I stay in touch with former coworkers? by Alison Green on October 30, 2024 A reader asks: I’ve been working for a while with a senior colleague who has been amazing — knowledgeable, supportive, and patient. He recently moved on from my organization. When he left, he told me to keep in touch. I’d love to keep in touch but have no idea what to say! I feel like the standard advice is to send relevant articles and say why I think they would be interesting to him, but he’s moved to a different industry and is more than 10 years senior to me. Should I just reach out and ask him how the move went and how the new job is? How do I follow up after that? What are the best ways to stay in touch with colleagues in general, once you no longer work together? I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. You may also like:is networking overrated?are we supposed to accept "touch" as an "appreciation language" at work?have your kids take notes at your meetings, and other weirdly out-of-touch advice for the quarantine { 27 comments }
Former Retail Lifer* October 30, 2024 at 12:47 pm I “stay in touch” with former colleagues through LinkedIn. Liking or commenting on their posts here and there reminds them that I still exist. That way, when I have a reason to finally email them, it’s not like it came out of the blue.
Annie* October 30, 2024 at 1:33 pm this is the major reason I use LinkedIn…to stay connected with folks I used to work with. I’m late career now.
High Score!* October 30, 2024 at 1:49 pm Yep, LinkedIn is a self updating rolodex. I know some people hate it but the platform is valuable for keeping in touch, checking references of candidates, finding jobs and people to do them, and keeping up with relevant news in your field.
Baunilha* October 30, 2024 at 4:12 pm Same! And if they (or me!) update their LinkedIn somewhat frequently, it gets even easier to keep in touch and congratulate them on promotions, new jobs, etc.
ApollosTorso* November 1, 2024 at 9:04 pm If I feel personally connected, I might connect on Facebook or Instagram too where it’s a little more personal. I don’t often do that while we’re still at the same company. I know that in my network many of us are connected on those social sites too
Caramel & Cheddar* October 30, 2024 at 12:47 pm Honestly, I feel like this is where something like LinkedIn could serve you well if they’re someone who uses it at least semi-regularly. Most of us don’t stay at one workplace our entire careers anyway, so when either you or they move to a new org, you’ll want to stay on top of where they are anyway, so why not use this as part of keeping in touch? I don’t even think “keeping in touch” needs to be a professional update or an annual coffee, it could just be commenting on their LinkedIn post when they announce a new role or share an interesting article. A quick reminder that you exist and are still interested in keeping up to date on their activity, without it necessarily becoming a Big Thing where now you have to find time to schedule coffee or whatever. This is more dicey, but I’ve definitely added past colleagues and even managers to social media when we no longer work together. Instagram is the safest one where I do that in terms of how I use it (nothing that could be considered even remotely interesting/risque), but the same applies re: commenting on or liking posts. Oh, you’ve just come back from a restorative trip to Costa Rica? Like. You’re presenting at the Llama Grooming Conference? Comment. Etc.
HonorBox* October 30, 2024 at 12:52 pm I think it depends somewhat on how close you were while working. If your relationship was one you’d consider more friendly, treat it as such. If it is someone with whom you were close from a work standpoint, an email every now and again to check in makes sense. If you can pick their brain about something, or share an accomplishment, that’s a good entry point. I worked with/for (they were on a board of an org I worked for) a couple of people for whom I have incredible respect. They treated me very well, offered great advice, helped me in my career, etc. And when I moved on (to a different job and state) the offer was made to stay in touch. We’ve touched base every now and again electronically, and when I’ve been back in the original area, I’ve invited them to grab coffee or a drink. It has never been weird and we’ve picked up right where we left off, filling in gaps about things that have happened in the interim. But it is always nice to reconnect.
Curious* October 30, 2024 at 12:52 pm I liked the answer but did wonder could the question be “What can I do to guarantee that if I contact them, they will they respond?”
Silver Robin* October 30, 2024 at 5:31 pm In that case, nothing guarantees anything. All you can do is be pleasant and try to avoid giving them a specific reason *not* to respond. But nothing will ensure the person does.
Heather* October 30, 2024 at 1:28 pm I have received messages from former employees and coworkers via LinkedIn occasionally as a follow up to a post or on the anniversary of a role or a promotion. Think of it like waving to a neighbor. You keep in touch casually so that when/if you need a cup of sugar (reference, connection, etc.) it isn’t so awkward to ask or reach out to them.
Glad I Don't Work There* October 30, 2024 at 1:44 pm A good idea in general is separately (and non-obviously) to save addresses, phone numbers, etc. of people in your company. If you leave for any reason, you probably won’t have access to the former company directory any longer.
Sam* October 30, 2024 at 1:45 pm People will say “keep in touch” to colleagues they liked but I have never known anyone to actually want to keep in touch. If he wants to keep in touch he will reach out to you.
Jessica Clubber Lang* October 30, 2024 at 2:00 pm In this letter the LW is the one who wants to keep in touch. It’s fine to send an email or LI message or similar.
Slow Gin Lizz* October 30, 2024 at 1:46 pm I keep in touch with my former manager, who was wonderful and who I worked with very closely, via text. Nowadays, that’s a more acceptable form of communication with former coworkers than it used to be, I think. Months go by and I don’t hear from her, but when one of us texts the other we usually have a nice little back and forth and it’s lovely and cheers me up. She’s got three small kids (and the twins were barely a year old when I left that job) so sometimes she sends me cute kiddo photos and I love it. Hoping to get a Halloween costume pic tomorrow, and if I don’t, I might text on Fri to ask for one. Anyway, my point being that I feel like it actually makes more sense to share life updates with former colleagues than work talk (or articles, as this OP was asking about), unless of course you and your former colleague never talked about anything but work. But even in that case, I also don’t love the “send articles” idea, because if former colleague is still in your field it’s likely he’s seen the article already if it’s a big deal. In that case, you could say, “Hey Bob, did you see that article about XX? Wonder what your thoughts about it are” or whatever. But OP’s thoughts on asking Bob about his move and new job are more in line with what I think keeping in touch with former colleagues is about.
Filosofickle* October 30, 2024 at 2:39 pm I’ve always been a reluctant texter, but this is a good example of where it (or LinkedIn messaging) works really well and why I’m coming around to using it for work. With an email I feel like I have to send something substantial, more than a few words and ideally adding some meaningful content. It feels formal and like a Big Deal. (And that assumes they even check email.) But a text or message can be a few words — hey, how’s x going? — and it’s more naturally interactive.
Bookworm* October 30, 2024 at 1:52 pm I think it really depends and on the context. I’ve mostly fallen out of with my co-workers (time, distance, all we had in common was the job, etc.) but I often keep in “touch” via Linkedin. Liking any updates they have, etc. For a few instances I’ll be on a personal social media with them but I mostly keep that with LinkedIn (lots of people leave various platforms for whatever reason, etc.).
ThursdaysGeek* October 30, 2024 at 1:53 pm Yeah, it’s time to set up another lunch with my former co-workers. Every month or two those who can meet do meet. For another job, we meet for breakfast.
EA* October 30, 2024 at 2:27 pm If your industry has annual conferences or events, reaching out to ask if the former coworker will be attending is a great way to connect.
Friday Hopeful* October 30, 2024 at 2:30 pm My 21 year old son has seemed to master this skill already. He often asks his professors and bosses from internships if they have time for a quick coffee (and makes an appointment when its convenient for them- i know he has also on occasion picked it up and brought it to their office also instead of meeting out), and no one has ever turned him down. I love that he is a people person and not afraid to network!
Lily Potter* October 30, 2024 at 2:36 pm A more general comment (not applicable to the OP): If someone in your company gets laid off but you were spared, reach out at least twice. First time within the first week (“sorry to hear that you got laid off”) and again about three months later (“hope you’re doing okay; let me know if I can help with referrals or resources”) If you know that they’ve gotten a new job, congratulate them immediately, of course. If you don’t hear back on either occasion, the laid off person doesn’t want future contact – but I’ll bet that they’ll appreciate it. I was laid off during Covid and had a number of these kind of “keep in touch” messages. Though they didn’t lead to further communication for the most part, I appreciated them tremendously. Also, you can bet that I initiated communication when a kind former co-worker got laid off a few years after it happened to me. What goes around, comes around…..
Seen Too Much* October 30, 2024 at 3:07 pm My feeling is, if you consider them a mentor, or someone whose opinion you value, you can, occasionally, reach out for their thoughts. I’m thinking about a time when you want to move up in your career, but are unsure about what step to take – or, if you are thinking about a new job outside your organization, do they think you would be a good fit. Or, let’s say, you move into a similar position to the one they had and you have an issue come up – you can always send an email or message saying “I have this situation and I was wondering if you ever came across something like this? If so, would you be willing to walk me through how you handled it?” If they say no, or are non-responsive, no big deal, keep to just liking their posts.
Not the Best Networker, But I Sometimes Try* October 30, 2024 at 3:38 pm This post is perfectly timed for what I do – I text Halloween photos of my kids to the coworkers in my small former unit (a group of 4 people, including my old manager). We used to share those type of things before I left, so I kept it up as a way to keep in touch with them and say hi once a year. I also include some coworkers on my annual holiday photo card. It’s more informal than other types of professional reach outs, but it’s people I was closer to at work, who would have received these types of connects previously. YMMV! Mostly I just suggest being authentic. Sending an article the vast majority of the time would seem like an artificial connect to me, but dropping a “hi, how are you doing, I was thinking of you because I saw X today” with some life updates via email or Linkedin seems more natural.
Best Wishes* October 31, 2024 at 2:50 am I do something similar (not Halloween, because that is not much of a thing here): If I know their birthday I send a greeting on that day, if not I use new year greetings. It is very easy and natural to write “Happy new year, how are you, this is going on in my life” and you stay in contact at least once a year.
Cheezmouser* October 30, 2024 at 3:39 pm I agree that you don’t need to constantly stay “top of mind” with former colleagues/mentors if you worked closely with them for a while. It’s not like they’ll suddenly forget you existed after working closely with you for the last two years. Reaching out once or twice a year is plenty. I’ve found that doing good work and building friendly relationships with people *while* you’re working with them is the best “networking,” because they’ll remember you years after they leave even if you haven’t kept in touch at all.
Beth* October 30, 2024 at 3:46 pm On a practical level, make sure you have contact info for them–things like linkedin, their personal email (not work email, which will disappear if they change jobs), their cell phone number, etc. Keep that info somewhere centralized where you’ll be able to find it later. It’s okay to reach out regularly if you want, but it’s also okay to let contact lapse for a while and reach out when you have a reason to connect. These are professional relationships, not personal ones–there’s not the same expectation that you stay in routine contact. Plenty of people reconnect when they need a reference, a referral, or advice from a mentor.
Cats and more cats* October 31, 2024 at 12:34 pm I like the idea of sending a New Year’s email. I try to send holiday emails (and my office does an electronic holiday card which I forward to lots of my contacts).
YNW* October 31, 2024 at 4:22 pm Annual Potluck Brunch! I currently work in a university department that my mother worked in for years; we did not overlap with each other, but it was lovely to work with her friends. Before COVID we were full time in office, and during the sudden transition to fully remote we worked hard to maintain connection and community. When we returned to campus in Fall 2021 many people had various flexible/hybrid schedules, and it was just not the same as pre-COVID. I hosted a backyard brunch for my current coworkers, and lots of friends who had moved on to other departments on campus, and my mother invited her work friends too, many of whom had retired. This has evolved into an annual potluck brunch in my backyard, set on the last Sunday in September so that everyone can plan ahead, and its easy to remember if you are not a current employee. Yes, its a bit of work to have 50+ people, but my backyard is big, and after the first year only I provide tea/coffee/paper products, and everyone else brings food and adult beverages. We treat it like an event in a park (bring a folding/camp chair if you want to definitely have a seat as seating is limited) but with the conveniences of a home event: backup supplies that can stay in the garage unless needed, clean well-stocked bathrooms, microwave, safe spot for personal items etc. Every year there is a different mix of people, so the conversation and menu are always interesting. This year we even had an out of state coworker coordinate their work trip back to campus to align with the potluck!!!