being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

my employee gets huffy when we play music in the office

A reader writes: We work in a completely open plan office, and are a PR/ creative services agency. There are separate meeting rooms, and two banks of unused desks round the side of the kitchen which feel slightly separate from the main seating area and are often used for hot desking or ad hoc meetings. […]

Read the full article →

employee’s girlfriend visits him at work every day

A reader writes: I manage a small independent business. We recently brought on a young new hire, “Jim.” There are usually only three of us working. Jim’s girlfriend works from home and has been coming in every day to bring him lunch. At first it was fine, but they started to be very affectionate towards […]

Read the full article →

my employee loves his job — but is bad at it

A reader asks: I manage a team and have run into a problem with “Bob,” one of my employees. Bob loves this job. Tells me almost every day how much he loves being at this company. But as much as he loves his job, he’s not very good at it. He’s gotten us incorrect information […]

Read the full article →

my employee is in obvious pain, but won’t get medical treatment

A reader writes: One of my employees, “Pam,” has been having pains that I won’t specify for the sake of anonymity. Her condition is degenerative but can be managed quite successfully through physical therapy and occasional steroid injections. I happily made several doctor-recommended accommodations and alterations to Pam’s workspace, at the expense of the company, […]

Read the full article →

my employees’ juice cleanses are disrupting their work

A reader writes: I manage a team of five. One of my staff, Helen, does some variation of a week-long juice cleanse or other liquid diet about once per year, and has for the four years she has been on my team. During that week each time, she arrives late or leaves early for three […]

Read the full article →

junior employee sends rude emails

A reader writes: A junior employee I manage writes rude emails. He will send three emails in 15 minutes, and then respond rudely when I answer the first one, as I haven’t gotten around to the other two or hadn’t seen them in my inbox yet. He’ll respond quoting his previous emails I haven’t had […]

Read the full article →