being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

my employee faked an email

A reader writes: My employee lied and said she cc’d the payroll department on an email about another employee, but payroll didn’t see it in their inbox. When I followed up with her about this, she forwarded the email to payroll “again,” but in fact just typed in “payroll@mycompany.com” in the cc section of the […]

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my employee complains he’s overwhelmed while golfing mid-day

A reader writes: My employee, “Jim,” has been in the workforce for about 2.5 years and with my company for 1.5 years. After working with him closely for that time, I’d rate his work ethic as 5/10 (it’s not a concern, but he’s not impressing). However, he seems to believe that his work ethic and […]

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an employee keeps complaining about her boss, who I manage

A reader writes: I have an employee who I’m having a hard time understanding how to manage. I manage Jessica, who manages Cynthia. Cynthia is very meticulous and holds people to incredibly high standards. This sometimes makes her difficult to work with, as she gets upset when others don’t work in the same manner as […]

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I manage a friend and it’s not going well

A reader asks: Late last year, when my company had some turnover and we needed a high performer in right away, I weighed the pros and cons and hired a friend, “Mike,” who I had previously managed. The benefits to the business (at the time) outweighed the risk of jeopardizing our friendship. My issue now […]

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my new employee refused to help a coworker

A reader writes: Today I had my first 1:1 with a new employee. At the time he was hired, we were filling two roles, one mid-level and one entry-level, and they both started last week. He did not interview well enough for the mid-level position, but we offered him the entry-level role and he accepted. […]

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the employee I just promoted wants to step down

A reader writes: I promoted one of my employees to manage her department about 10 weeks ago. This is her first management job and she has done an amazing job in her new role — implementing much-needed changes and efficiencies while gaining the respect of her entire team. This was verified in a recent anonymous […]

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