being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

my employee is passing off ChatGPT lists as his own ideas

A reader writes: I am an experienced designer and I lead (but don’t directly manage) teams of young engineers. Dan (who has two years of experience) has recently been assigned to our team and sat in on a meeting where other members were sharing testing results of new ways to “automatically perform X,” which is […]

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my new employee keeps leaving early

A reader writes: I’m new to management and am building a new team. I’ve hired a few people, they are all settling in well, and the team is gelling. I’ve tried to set the expectation that team members can have a flexible schedule as long as work gets done. However, while people are ramping up, […]

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how to tell an overstepping employee to stay in their lane

A reader writes: I manage a large team. Their job descriptions and roles are pretty clear and specific, but one of our subject matter expects, “Jane,” is constantly questioning the work of other team members on projects she doesn’t have a stake in (and by default, my support for that work and the decisions being […]

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how to tell an employee there’s no room to move up

A reader writes: I supervise my firm’s receptionist, who has been here for just over two years. In her most recent annual self-evaluation, under the section which asks about career goals and training opportunities, she wrote that she “curious as to where I can go from a receptionist position.” This is the first time she […]

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my intern thinks he’s great at things he’s terrible at

A reader writes: I have an intern who is book smart and a very hard worker. But there’s one big problem: he’s bad at things he thinks he’s a superstar with. A few examples: – He thinks he’s an amazing writer, but his writing is awful. He misspells words, leaves out words, has no organization, […]

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how should I respond to a complaint about my employee’s behavior outside of work?

A reader writes: I was in a popular online fitness forum last night when several posters complained about being doxxed by a popular Instagram fitness/weight-loss account. The influencer was looking up accounts that she felt had trolled her, trying to find their employers, calling the employer, and asking to speak to person’s manager. She complained […]

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