being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

I saw a private text about my intern having sex on her desk

A reader writes: I have a question about something that happened to me earlier in my career and what I should have done. I worked in a very small office: the executive director, myself, and an intern (who I managed). Often people would be in the office alone if others were out at meetings or […]

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how to tell my employee I made a mistake with a client

A reader writes: My employee, Joe, met with a client, Alice, who had previously met with me before Joe started in his role). I know that my meeting with Alice went poorly — she was making unreasonable requests and displayed a level of inflexibility that I knew would not get her where she needed, but […]

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my 2 dating employees are cuddling in staff meetings

A reader writes: I’m a youngish retail manager and I have two staff members about my age who are in a relationship. I worked with one at a prior location, and then she just transferred to my new location to work with her partner. (This decision was above my level.) It’s only been a few […]

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our employee retired … but now she won’t leave

A reader writes: Our employee, “Fiona,” decided to semi-retire after 20 years of working with us. She asked to reduce her hours and work mostly from home, which was approved. Since the start of her official semi-retirement date, however, she still comes to work almost full-time. Fiona hasn’t asked to go back to her full-time […]

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my employee keeps making meaningless edits to my work

A reader writes: I am a new manager who is quite a bit younger than my employees. One employee has developed an annoying trait of “doctoring” all my documents that I send out. For example, if I write a policy and procedure for one of our tasks, he’ll go through and make minor changes — […]

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can I ask my employee not to put papers on my desk?

A reader writes: My desk is (shamefully) extremely messy, both with crumbs and stray papers. I clean it once a week, but I’m not a naturally neat person. However, my direct report, Lauren, is very neat and loves physical media. If I send her a Slack message, she’ll show up at my desk with a […]

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