being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

my employee is too accommodating

A reader writes: I am having a very backwards problem with one of my employees, Jill, being too accommodating and self-sacrificing. We have regular hours that we work, but it’s not uncommon for hours to need to change when something comes up. Everyone is aware of this when they come onboard, and we do our […]

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should I demote an employee who can’t do her job?

A reader writes: I have a staff member who was promoted beyond her capability. I have tried coaching her, and she simply does not have the skill or aptitude required for the job. I do think she could work in her original role — but to have the budget to replace her, she would need […]

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my employee is vaping on video calls

A reader writes: I manage a team that has moved to remote work. We are now holding all of our meetings through virtual interfaces. Recently I have noticed one of our employees vaping during our meetings with me and during all-staff meetings. Do you think this is appropriate or should I say something? I answer […]

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my employee never apologizes for mistakes

A reader writes: I manage an employee who’s in his first year out of college. He’s a great employee and has impressed people at all levels of the company and has received recognition for his good work. But there is one thing recently that has been driving me up a wall and I can’t tell […]

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my assistant doesn’t know how to prioritize

A reader writes: My team recently hired a part-time assistant, Jane, to help with my work. The problem I’m running into is that Jane either doesn’t know how to prioritize or doesn’t understand that certain things need to be prioritized even if I explicitly tell her “this task needs to be completed before you do […]

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I feel exploited by my employees

A reader writes: I lead a manufacturing business that I co-founded over a decade ago. It turned its first profit recently, but all this time, we as the owners have taken care of everyone by taking colossal personal debt and making incredible sacrifices, including working ourselves an average of 60 hours a week. We have […]

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how much socializing at work is too much?

A reader writes: I am a manager at an office of 35 employees and everyone is fairly autonomous in managing their workload. We’re a pretty social and casual group, so it’s no big deal for people to socialize with one another to a certain extent. However, I’ve recently noticed that there seem to be more […]

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my team member won’t stop talking about their Keto diet

A reader writes: I manage an employee, Casey, who has developed a passion for a Keto, fasting, and all things carnivore lifestyle. It is great that they have found a lifestyle that they love, but they are a bit overly passionate and it is a little overwhelming in our office. What makes it difficult is […]

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