being the boss

All your questions about being the boss, answered — like dealing with low performers, lateness, weird feedback, and more.

how can I tell if I’m a good manager?

A reader writes: I’ve recently started managing a team of several employees. While I love the work, I’m not oblivious to the fact I’m still very new at managing people and have lots of room to develop. I once heard a speaker say that bad bosses are typically clueless about how they are perceived by […]

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employee expects us all to attend her destination wedding

A reader writes: I’m the owner of a company. Our team is mighty, but tiny — only 10 people, three of whom are in leadership/senior positions. One employee firmly believes that since we spend most of our time at work, coworkers should function more like family than like, well, coworkers. We try to find ways […]

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how can I be a more gracious senior leader?

It’s the Thursday “ask the readers” question. A reader writes: I was recently attending a departmental meeting when I realized that — through a combination of steady promotions, organizational shakeups, and senior colleagues leaving over the years — I have somehow become the #3 ranked person in the department, both in terms of title and […]

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birthday cards are causing mayhem in our office

A reader writes: I’m a team lead with a ridiculous problem. This January, a coworker who reports to me, Diana, said she thought it would be great if she kept a list of everyone’s birthdays and passed around a birthday card for everyone else to sign and then give to the birthday-haver. She said she […]

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my employee is a great worker but she’s quiet and aloof

A reader writes: A staff member I manage, Marianne, is very good at her job. She’s easy to manage in that she’s on top of her work, understands the organization, and takes constructive criticism very well. She’s also the most aloof person I’ve ever met. Though she’s been part of our small team for years […]

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