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my employee cries when she’s frustrated

A reader writes: I have an employee whose response when frustrated by a problem is to cry. It started to happen last summer when we were working through her visa renewal process. It was extremely stressful for her so I tried to support her as much as I could. It was uncomfortable for me, because […]

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how to gracefully decline a job offer

You’ve been interviewing for a job and now it’s paid off with an offer – but what if you want to turn the position down? There are lots of reasons why that might happen: maybe the salary is too low, even after you tried to negotiate, or maybe the manager seems awful or the work […]

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how can I get our employees to arrive on time?

A reader writes: My organization operates in a very traditional office setting: business professional dress code, strict lunch hours, and a strict 9-5 day. In theory, this is for efficiency and to allow employees to feel more separation between their work and personal life. However, new staff tend to struggle with it when they first […]

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what are the minimum benefits an employer needs to provide?

A reader writes: What do you think are the absolute minimum benefits an employer should provide? I’m a business development consultant, and work with a lot of start-ups assisting in total compensation development. I, of course, try to work with my clients to develop the most competitive benefits package they can afford. However, I’ve often […]

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your coworkers are stealing from you

You’d like to think that you can trust the people you work with all day – that coworkers who know you by name, hear about your kids, and trade jokes with you before meetings wouldn’t brazenly steal items that clearly belong to you. But in reality – at least judging from my mail – it […]

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is it time to put my employee on a formal improvement plan?

A reader writes: I inherited an employee who was never held accountable by his previous manager (for example, he completed a major web software overhaul nine months past the deadline with no consequences). As a result, I’ve been vigilant about giving him feedback every time he doesn’t do something he says he’s going to do […]

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a vendor pushed religion at a work dinner

A reader writes: I’m still Monday morning quarterbacking my response to this one in my head, I’d love your opinion. This past week, a colleague (let’s call him Sam) and I traveled to visit a vendor out of state. The first night, the vender’s (super enthusiastic and talkative) head of sales, Bill, took the two […]

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should managers ever push back when employees call in sick?

A reader writes: Should there ever be limits on someone using their sick leave if they have it available to use? We’ve had employees tell us “my allergies are acting up today” or “I have to stay home to make sure my pipes don’t freeze.” I don’t want to be in the business of questioning […]

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my new employee fell asleep in a meeting

A reader writes: I have a new employee who started this week. So far she seems great. But we were just in a kind of boring but important meeting with internal colleagues and she kept nodding off to sleep. She was trying to fight it, but it happened multiple times. Is this something I should […]

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