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my employee keeps joking about getting fired

A reader writes: One of my top executives has been regularly joking about being replaced in her position within the company. As the owner, I asked her why she was doing this, questioning if it stemmed from a place of insecurity or from unhappiness in her position. She said insecurity — that she was not […]

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what to say to employees who ask, “am I in trouble?”

A reader asks: I manage a team where, due to the nature of our work, I need to give our employees frequent informal feedback. We employ a young workforce; the bulk of our employees are 18-26 years old. Often when I approach these employees, they start the conversation off with, “Am I in trouble?” This […]

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how to deal with a client who’s always late

A reader writes: I run a professional services consulting business. I work from home and all of my clients are elsewhere, so our meetings are always over the phone or Skype. For the most part, I love my clients, but one of them has a chronic problem with being late or simply blowing off our […]

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our remote staff want the same perks we give in-office staff

A reader writes: I work for a company that has both in-office employees and work-from-home employees. When we plan events in the office such as chair massages and catered lunches, we offer work-from-home employees the opportunity to work in the office and participate in whatever event we are having, though they rarely come in for […]

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is rejecting people by phone more respectful?

A reader writes: I am just finishing up a highly competitive hiring process. We flew in the top two finalists for in-person interviews this week and have decided who we’ll extend an offer to. My question is around best practices for notifying the other finalist that she didn’t get the job. In the past, I’ve […]

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my employee is rude and combative

A reader writes: I manage a small group of long-term staff. One employee who has worked with me for years (“Jane”) is very talented, and I helped her develop professional skills beyond the typical level of someone in her position. I am now having a major problem with Jane’s attitude, which has deteriorated dramatically. She […]

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workers are running out of time off and companies don’t care

Nearly two and a half years into the pandemic, companies still haven’t figured out how to manage Covid-related sick leave. A single bout of Covid can knock out all of someone’s sick days for the year, leaving many more months to get through where other illness or injury might arise (to say nothing of time […]

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