references

Everything you need to know about job references — who to ask to speak on your behalf, what they’ll be asked, what to do about a bad reference, and more.

how do I ask references about a candidate’s personality?

A reader writes: I am a manager at a nonprofit and hire part-time workers to work in recreation-type centers across the city. Since they are working with kids, adults, volunteers, stakeholders, etc., strong interpersonal skills are part of what we look for. However, interviews make people nervous, and it can be a little hard to […]

Read the full article →

when a positive reference suddenly turns negative

A reader writes: My sister was recently chosen for a permanent position at a large organization where she had previously worked as a temp. They performed over three weeks of scrupulous recruitment procedures, and she passed a background check with flying colors. She was asked for a list of her references, which of course included the […]

Read the full article →

did my friend give me a damaging reference?

A reader writes: I just had an interview and they moved incredibly fast and got back to me the very next day, saying they would like to check my references. I have a friend who works at the company, so I gave her name, as well as two other people from a previous company. They […]

Read the full article →

my manager told me I can’t list this job on my resume

A reader writes: I recently resigned from my first job, which was a seasonal sales position. Upon quitting, my manager told me I cannot put this work experience down on my resume, nor can she be my reference since I did not work for 3 months (seasonal positions are for 2 months). I was also […]

Read the full article →

what to do when a bad employee asks for a reference

Most managers love being able to give references for good employees. It feels good to help someone land a job, and to help an employer land a good worker. But what do you do if you’re asked for a reference for an employee who you can’t honestly recommend? At Inc. today, I talk about how handle […]

Read the full article →