update: I was hired to run a department — but the old boss is still there, 10 months later

Remember the letter last month from the person who was hired to run a department, but 10 months after she started, the old director who she was supposed to replace still hadn’t moved on? Here’s the update:

First off, thanks everyone for the advice. Due to vacations and conferences, my boss and I didn’t end up being in the office at the same time for about two weeks after my letter was published in AAM. I wanted this to be an in-person conversation, so I had a bit of time to plan how I wanted to approach the conversation.

Once we finally had a chance to meet, I brought up that I wanted to put some separation between our two roles and clearly define what each of our responsibilities were so we wouldn’t be on top of each other. I was just about to get into the question of what his plans for staying with the company were, when he interrupted and said that he had actually just accepted a new position with our parent company. He left the company shortly after that, and I was promoted into the director position! In an odd twist, we still work together, because his division sort of oversees mine in an indirect way. But, he’s loving his new role, and I’m loving mine, and we’re both happy working together–just much less closely than before!

As to why it took him so long to leave, your readers guessed correctly that it was harder to find a position than he was expecting, and he was being really picky in his job hunt. He loved his old position (he often referred to our company as his “baby”), so I think he found it harder to leave it than he anticipated.

open thread – November 14, 2014

It’s the Friday open thread!

The comment section on this post is open for discussion with other readers on anything work-related that you want to talk about. If you want an answer from me, emailing me is still your best bet*, but this is a chance to talk to other readers.

* If you submitted a question to me recently, please don’t repost it here, as it may be in the to-be-answered queue :)

how long can I stay home with my kids, invasive questionnaire for job candidates, and more

It’s five answers to five questions. Here we go…

1. Employer asks job candidates how much they spend on makeup, charity, and credit card bills

This question is for my sister. She recently went on an interview and thinks it went fairly well. They sent her some personality test type things and also a budget to fill out. When she told me about it, I thought it was an exercise in job skills because the job is accounting based. However, apparently, it is a personal budget that asks things like how much she spends on makeup, toiletries, how much she budgets for tithing and charity, as well as how much she has in credit card bills.

I don’t think it’s illegal to ask, but I do find it to be a huge violation of privacy. What would be the best way for her to push back and make it clear that she doesn’t want to share that information without giving up her chance at the job? It is a very small organization (she would be the third employee, including the boss).

Whoa, what? That’s not normal, and it’s not okay. Frankly, I’d take it as such a terribly revealing sign of dysfunction at the organization that I’d withdraw from the hiring process, but if for some reason she still thinks she might want to work there, I’d push back by saying, “Can you tell me more about what you’re looking for with this information?”

2. How long can I stay home with my kids before it affects my job search?

I just left my job of 2 years in a community college business office because my husband got another job out of state. We have two small children and have never made a move of this magnitude before so I’m choosing to spend some time at home while they adjust. I’m very ambitious and being a recent graduate (2012), I’m anxious to start my job search and get to work. I know the cardinal rule about not quitting a job without another, so how should I approach this? Will my decision to take some time off hurt my job hunt? How long is too long to go between jobs? If it’s any help at all, I have several strong references from my last employer.

There’s no precise formula, but in general, the longer you’re out, the harder it gets. A few months isn’t going to be a big deal, though, so if you’re talking about something short like that, I wouldn’t worry at all. This may help too.

3. Extending interview travel to fit in an interview with a different company

My family is moving across the country in a month for my career. My husband is in tech and looking for a new job. He’s had a lot of success scoring phone interviews, and has been asked to do some on site interviews as well. This is obviously great!

But scheduling has been somewhat of a nightmare because these are full-day interviews and it takes five hours to fly from point A to point B. What’s the protocol if he’s flying out on Sunday, has an interview Monday, and has a ticket to fly out on Tuesday, but would like to schedule a different on site interview for that week? Does he have to bite the bullet and take the ticket home only to fly back the next day? Or is there some way to gracefully reschedule his flight so that he can fit two or more interviews in during the same trip? His ticket is being paid for by the company interviewing him.

It’s totally reasonable for him to say to the company, “Would it be okay if I moved the return flight back a few days? I’ll cover the hotel for the extra nights, of course, but would like the chance to check out the area.”

4. When job postings are vague about the company

I’m on the job market for the first time in a while and I’ve noticed a weird trend of employers posting job advertisements without identifying themselves or their companies beyond a vague descriptor like “printing company” or “insurance broker.” It made writing cover letters and the research phase of interview prep difficult. What is the best way and time to ask “Who are you?”

Your cover letter is nearly always going to be more effective if it focuses on why you’d be awesome at the job; stuff about the company is secondary. So I wouldn’t get too throw off by that.

But certainly once you’re contacted for an interview, it’s absolutely reasonable to ask for the name of the company if you don’t already have it — and then if you’re not able to find info on your own from there, it’s reasonable to say something like, “I wasn’t able to find much about XZY Company online and I’d love to learn more. Do you have materials about the company you could share with me?”

5. Announcing a pregnancy at work

I am about 12 weeks pregnant with my first child and am trying to decide how to tell my coworkers. I have already had a conversation with my direct manager, which went really well. It’s getting harder to hide the pregnancy because I’m starting to show, so I want to go ahead and get it out in the open. We’re a small nonprofit with 14 employees located in 4 locations. It’s a very friendly environment, and I’m sure everyone will react favorably. However, I want to be sure that my announcement seems professional (especially since I want everyone to be clear that I’m still committed to doing a good job, etc).

We have a weekly staff meeting where everyone is in attendance. We usually give updates on our work at the end. Would it be appropriate for me to give an update on this, including when I will likely be out of the office, etc? If so, should I approach my manager’s managers first? I don’t want my executive director or deputy director to feel slighted that they’re finding out about something that affects next year’s work schedule at the same time as everyone else (but they are extremely hard to schedule time with and I also don’t want to schedule a needless meeting with them). What are your thoughts about the best way to proceed?

You’re stressing out about this too much. You’ve told your manager, and it’s fine to just tell everyone else at the same time; no need to be strategic about telling your manager’s managers first or anything like that. Mentioning it at your staff meeting is perfectly appropriate, and a very normal way to do this. And congratulations!

I think my employee lied about damage to a company vehicle

A reader writes:

We had a company vehicle with a high clearance requirement come back with significant roof damage. The employee driving it pointed it out to me, the driver manager, as if it was like that when he got it. The vehicle had gone out daily with several different drivers over the past few days. Unknown to drivers though, that vehicle had GPS tracking on it and I was able to see where it had been over the last several days. When I reviewed the data, I identified a location where I believe the incident occurred, and it happened while the employee who reported the damage was driving.

I gave him a second chance to come clean about it by sending out an email to all drivers that had been driving it recently, asking if anyone had information about the damage and saying that if I didn’t hear back, I would have to resort to looking at the GPS log. I had hoped that this would jog his memory about the incident. It did not. In fact, he dropped by casually asking another employee if we had figured out the damage … kind of like the suspect hanging out at the crime scene asking questions the next day.

In all other respects, I have had no discipline issues with this employee and he has done well over the few months he has been with the company. This dishonesty does not sit well with me, though, and my instinct is to discharge him. Aside from the dishonesty is the potential that this was a hit-and-run involving property damage. Holding me back is our constant struggle finding drivers. It is a tough position to keep staffed and his shift is particularly difficult – nights and weekends. Is there any possible way to overlook this or discipline him yet keep him on?

Are you absolutely sure that the accident occurred while he had the vehicle? If so, then yes, you probably need to fire him. You can’t have someone working for you who’s willing to be dishonest — the risk of other issues is just too high, and you need to be able to trust employees on basic stuff like telling you the truth about job-related accidents.

But I can’t tell from your letter whether the evidence pointing at him is definitive or not. If it’s not (and actually even if it is), then I’d talk with him face-to-face about what you’ve found, explain what it looks like to you, and see what he says. You owe him an open discussion about the situation, and you don’t want to be an employer who fires people for things they might not have done.

 

what to do when your team disagrees with your decision

You’ve gathered input and heard people out, and then made the ultimate decision — but now you’ve got a team of unhappy staff members who wish it had gone a different way. How do you get them on board so that you’re all working in the same direction?

Well, first, you did the right thing by gathering input from your team before making the decision. Too often, managers make decisions that will affect team members without first giving people a chance to weigh in, and that increases the chances that you’ll get push-back. So it’s good that you consulted with people from the start.

However, now that you’ve chosen a different direction than they would have preferred, make sure that you’re being transparent about WHY. Explain the factors that you weighed and why you ultimately came out where you did, being specific about acknowledging the input that you considered. For instance, you might say, “I considered Jay’s point about X but ultimately felt it was outweighed by Y because …”  And, “I heard you, Sarah, about the importance of X, but my bigger concern was Y because…” The point is to make sure people feel you truly did hear them and that your soliciting their input wasn’t just lip service.

From there, assuming you’re still sure that your decision is the right one, you’ve got to all move forward as one team. Decisions won’t always go everyone’s way, and that’s okay; what matters is that people feel heard (covered above) and that they’re willing to try to help make the decision a success. That’s what you want to convey now. You might also say something like, “Let’s see how this plays out in the coming months. We can revisit it down the road if we need to, but for now I’d like us all to move forward with this.” If you’ve built a strong team and done a solid job leading it, you should have the credibility and respect with your staff that they’ll be willing to move forward with you, even though the decision didn’t go their way.

my coworker is too nosy about how I’m spending my time off

A reader writes:

I have a new colleague who was recently hired. Although I have only known her for 2.5 months at work, I noticed that she has the habit of poking her nose into affairs where it doesn’t belong, particularly when it comes to how people are using their time off or even medical leave.

To give you an example, I was on annual leave last Friday. She texted me out of the blue (and I say this because her texts only come in whenever I am either on vacation or medical leave; otherwise she stays as professional as possible), asking what I was doing on my time off.

I understand that perhaps she is just displaying interest in a colleague’s private life, but I honestly believe that what I do during my down-time is my own private business, and I don’t really take such a thing too well when she asked if I was at home doing something else (like working on my thesis, as I have previously told her that I’m going to school while working at the same time). As our company has created a whatsapp group chat to inform and update each other’s whereabouts, I texted to inform my boss that I won’t be able to come in for work as I was sick. The next thing you know, my new colleague texted me in private “asking” (although it sounded like implying as this is her second time at this) if I was , I quote, “taking a break from work or staying home to work on my assignment?”

I really hope that you can help give me some pointers on how to resolve this issue because I know myself too well that I might just burn the bridges the ground, as I can be known as quite a forward person.

You can always ignore the texts, you know. Texts aren’t a subpoena; you can ignore them if you want to. If she asks why you never responded, say something vague about you get a lot of texts and must not have seen them.

Or you can be vague about how you’re spending your time: “Just taking some time off.” If you think she’ll continue asking and you want to signal that you don’t feel like engaging, add, “I’ll talk to you when I’m back on Monday.”

It is reasonable in some cases to ask whether you’ll be out on vacation or working from home, since that impacts whether she contacts you with work-related queries that day and whether she can expect responses before you return to the office.

Overall, though, I think you’re reading way too much into this. More likely than not, she’s trying to be friendly and just not getting it quite right. And you’ve got plenty of control over how and whether you respond to her.

does my boss want to have an affair with me, I feel guilty about resigning, and more

It’s five answers to five questions. Here we go…

1. How can I get my boss to turn up the temperature on the office AC?

Six weeks ago, I asked my boss to try to keep the average A/C temp at 73 degrees. When I come into work at 8 a.m., it is blasting at 71. I have my own small office and I have to wear a jacket most of the day or have my own little heater unit on to be comfortable. My boss agreed it was a little cold, and said he would find a solution.

Three weeks ago, I asked for a follow-up and stated that it was still freezing cold and the A/C temp was still at 71 degrees. Today, I asked again for an update and he said, “It is still on my list.” Is it time to go above his head, or buy my own larger space heater and submit the receipt for reimbursement?

Eh, I think you may need to accept that it’s hard for many offices to get a temperature that everyone agrees on. And actually, OSHA recommends (but doesn’t require) 68-76 degrees, so your office is right in the range many consider reasonable. I wouldn’t go over your boss’s head on something like this, but there’s certainly nothing wrong with saying, “Hey, if I buy a small space heater for my office, could I submit it for reimbursement?” (I’d ask first though, rather than assuming it will be reimbursed.)

2. Is my boss hinting she wants to have an affair with me?

I have a female boss who is married and about 10 years older than me. I’m 24 and male. I am beginning to wonder if our work relationship is just work. She is very personable and a great networker but has chosen to network best with me and I would say communicated far more with me than any other staff. She will casually mention she needs to do something as her husband is out of town until such and such date. She suggests she hasn’t been out in a while (bar, club, etc.) and is my so-called date for a formal event. I’m not sure if I am reading too much into this or if I am accurate in assuming she is attracted to me and perhaps looking for an affair?

I don’t know if she’s attracted to you or looking for an affair (it’s possible that she just has terrible boundaries), but she’s certainly being inappropriate, at a minimum.

I’d recommend making your interactions as professional and work-related as you can, and see if that stops it. (I’m assuming you’d like it to stop. If I’m reading that wrong, then I strongly advise you against an affair with your boss, which has all kinds of potential to end terribly.)

3. What to do when an employee refuses to stop working unauthorized overtime

I’ve recently started trying to learn the ropes at my dad’s small business. He is getting older and works less and less. I have a full-time job, so the time I spend there is minimal, but enlightening.

He has an office manager who runs the day to day business. My father depends on her totally to run the office, dispatch employees, and handle all bookkeeping. She is paid hourly and he wants her to work 8 a.m – 5 p.m. with a one-hour lunch. He has communicated this to her, but she continues to skip lunch, punch in early and leave late, etc. I have read your column for a couple of years now and advised him he either must accept that she will work a flexible schedule or give her clear expectations and a warning for failure to comply and be ready to follow up with termination. Whatever his choice, being upset week after week because of her timesheet is a complete waste of efforts.

He has another idea. He wants to post a “no overtime” sign, and then not pay her when she punches in over 40 hours. I don’t think this is legal. Along the same lines, could he have her sign a policy that states that no overtime is allowed? He doesn’t want to make her salaried because that opens up the opposite problem, that she won’t be there the full 40 hours each week and there are phones to answer, etc. Thought I would pass it by you in case I’m missing something and I can show him your answer.

If an employee works more than 40 hours in a week, she must be paid overtime for that extra time — even if she’s been explicitly told that it’s prohibited, even if she’s signed an agreement acknowledging the prohibition, and even if there’s a “no overtime” sign posted. The law requires that people be paid for the time they work, period.

If your father wants to put a stop to the overtime, he needs to clearly tell the office manager that overtime is prohibited and put in places consequences for working it without approval. Those consequences could be anything from a serious and unpleasant conversation all the way up to firing. But if there are no consequences, she’s apparently going to continue to work the overtime anyway. So his choices are: (a) enforce consequences or (b) accept that he will need to pay her overtime. There are no other choices here.

(Also, just to be clear, converting her to salaried isn’t a solution. She’d still need to be paid overtime if she’s in a role that the government categorizes as non-exempt — regardless of whether she’s salaried.)

4. Will job-searching long-distance be easier if I’m looking for internships rather than full-time jobs?

I currently live in Wisconsin but would love to move to a new city for a new experience. I keep applying for jobs out of state, but very seldom hear back. I read on another site that when looking for jobs out of state to apply for an internship since recruiters might be more willing to hire someone from out of state for an internship than a full-time position. I’m currently 24 and will be 25 in March. Is this too old to be an intern? Will I be laughed at or tossed aside for being older?

Well, many internships are only offered to college students, but there are certainly ones that will consider other candidates. However, I wouldn’t apply for internships solely as a strategy to move — if you’re doing an internship, it should be because that’s what makes sense for you at this stage in your career.

As for the idea that it’s easier to get an internship as a non-local candidate … I’m pretty skeptical. It’s hard to get a job long-distance in general. It’s possible that employers will have fewer candidates for internships than for full-time jobs, which could up your chances, but as a general rule, there’s nothing about internships that makes long-distance searching easier. Instead, I’d follow the advice I wrote up here about searching long-distance.

5. I feel guilty about resigning

I’m 23 and I’m about to give my resignation letter to quit my student job, so as to do an internship abroad and gain experience in my field. But I feel very guilty about resigning, all the more since times are tough, and also I made a lot of friends, some of them even became my best friends, and I’m just wondering if I’m making the right decision. Is it normal to feel guilty like this?

Very, very normal.

And it’s also very normal to leave jobs — especially student jobs. In fact, you’re going to leave every job you have at some point; it’s part of having a job in the first place. It’s a normal part of business and work life, and you shouldn’t feel guilty, assuming that you didn’t intentionally mislead anyone about how long you’d stay, and that you give a reasonable amount of notice and assist in a smooth transition.

Go do your internship in your field with no guilt.

my interviewer asked me to buy make-up from her and then rejected me for the job

A reader writes:

I have been after a position working with autistic children for four months, after researching the facility and deciding that it would be the perfect place for me. I finally got an interview, but after it was over, my interviewer walked me out to my car and gave me a whole speech about how with my previous sales experience, I might do better being a representative for a make-up company that she works for, and she asked me to sign up under her. (That would mean that anything I sold, she would get a percentage.) I told her I don’t want to sell make-up; I want to help people. Then she said that I could always just buy directly from her and that she had 3 mascaras on her right then. I was devastated and appalled, and I started crying in front of her because I knew that meant whoever buys the most make-up would get the job.

I decided not to speak out until after hearing a final decision about the job. After I was rejected for the job, I called the interviewer’s boss, which yielded no response. It wasn’t until after I contacted the president of the corporate office that her boss graced me with an email in return, which was very technical and “corporate.” There was no apology, but at the time I was just happy to have been acknowledged. He stated that I would be given a second interview through the phone by a separate location, which did happen. I gave the same answers to ensure a fair decision; however, when I called the interviewer who did my second interview, I was informed that she had not scored any of the information, but was instructed to forward my questions to my first interviewer, who was the one who attempted to sell me make-up. I am now beyond frustrated and angry as I know that I am more than qualified for this and also that I gave an amazing interview. 

Also, I later contacted the first interviewer via her personal cell (as she had given me her business card, something I did not make a secret of from her boss or the president). I told her that I was sorry for getting upset, and I turned it around to be my fault and not hers, but let her know that I had no intention of purchasing anything. There were four jobs and 12 candidates. I am self-aware enough to know that I gave an amazing interview. I also have a friend on the inside who stated that two people who were hired did not have degrees (not that there is anything wrong with that). I genuinely feel that I was discriminated against and do not know what to do. If I were to pursue this any further, what should I do from here?

This whole thing is a mess. Your interviewer certainly shouldn’t pressure you to buy make-up from her or become part of a multi-level marketing sales set-up. She absolutely was in the wrong to do that.

But you handled this pretty bizarrely too — the crying when your interviewer brought up the makeup, the assumption that candidates were being chosen based on who purchased makeup (which is possible, but far from a certainty), the certainty that you should have been hired (something that no candidate can judge from the outside), the call to the first interviewer’s personal cell, the pushing to still be considered after all of this — it’s all a ton of drama, and it’s unsurprising that it didn’t lead to a job offer. (And frankly, if it did result in an offer, I’d be wary of taking it, because at this point you’d be walking into a messy situation with a label on your back as the person who stirred up a bunch of drama. Jobs that you force your way into don’t typically go well.)

As for pursuing this further, there’s really nothing to do here, other than to move on to other employers. Even if you were rejected for not buying the makeup, which isn’t something you can know for sure, there’s nothing illegal about that. Icky and unethical, yes, but that’s not discrimination in the legal sense of the term.

Sometimes employers and jobs that look great from the outside turn out not to be places you’d want to work once you learn more. And sometimes jobs that you’re convinced you’re the perfect candidate for turn out to have other candidates who are better fits. That’s just a normal part of job-searching. All you can do is accept that, let this one go, and move on to other employers.

how to search for a new job – without your current employer finding out

Job searching when you’re employed comes with plenty of advantages: Employers often prefer employed candidates, you don’t have to explain why you’re not currently working, and you have the option of staying at your current job if your search doesn’t work out. But job searching when you’re employed also means that you usually need to keep your search hidden from your current employer, since many managers bristle when they find that an employee is trying to move on. (Some managers are supportive or at least tolerant, but they’re in the minority.) Too often, having your job search outed to your manager can lead to uncomfortable conversations, being pushed off of desirable projects, or even being pushed out of your job earlier than you wanted to leave.

So how can you keep your job search off your manager’s radar? Here are eight guidelines for keeping your search on the down low.

1. Be careful about what you put on LinkedIn. If you change your LinkedIn profile to indicate that you’re actively searching, not only might your employer stumble across it, but if your activity broadcasts are turned on, your manager might even get an email about it! You can prevent that from happening by turning off your activity broadcasts in your privacy settings.

A smart strategy for LinkedIn is to keep your profile up-to-date all the time, so that it’s not a sudden change when you start searching. Otherwise, your manager may wonder why you’ve suddenly done major work on it. And speaking of social media …

2. Don’t tweet, blog or post on Facebook about your search. It might sound obvious, but job seekers often forget that they’ve friended their co-workers on Facebook, or that their tweets are public. If you must post about your job search, make sure you have iron-clad privacy settings and that you know exactly who can see your posts – and even then, it’s a risk.

3. Schedule interviews first thing in the morning or as late in the day as possible. Your manager will likely notice if you’re suddenly out of the office for multiple midday appointments. While some of that is uncontrollable, to the extent that you can, try to schedule interviews for the least disruptive times. Many employers are willing to accommodate employed job candidates by offering interview times at the very start or end of the day.

4. Don’t use your company computer, email or other resources to job search. You might think it’s fine to browse job postings on your work computer during lunch, but many employers monitor Internet use and will be able to figure out you’re job searching by seeing the sites you browse. Similarly, don’t print out your résumé on your company printer, even after hours; the risk is too high that someone will see it there.

5. Avoid conducting phone interviews from work. If you have the option of working from home on occasion, the day of a phone interview is a good time to do it. Otherwise, take the call in your car, from a coffee shop or any other space that isn’t right in the middle of your co-workers.

6. Don’t post your résumé on online job boards. The risk is too high that someone from your current employer will see it there – after all, your company might search those boards for job candidates, too. This won’t hobble your search too much, because posting your résumé and passively waiting to be contacted isn’t an especially effective strategy anyway.

7. Watch how you dress. In some offices, showing up in a suit for the first time in months is a surefire trigger for questions about whether you have an interview. If you have the luxury of planning in advance, one way around this is to dress up periodically all the time, so that people are used to seeing you in occasional suits and won’t think anything of it. Otherwise, you might need to say it’s laundry day or bring a change of clothes with you.

8. Make sure the employers you’re interviewing with know to keep your search discreet. You don’t need to request discretion with every application – it will look little odd to do that – but in small fields or in cases where a hiring manager knows your current manager, it’s reasonable to explain that your search isn’t public and ask that it be kept confidential.

my boss refuses to give me a job description and told me to stop asking for one

A reader writes:

I’ve been without a job description for more than two years now. I sent the following email to my boss at the beginning of the week:

“I was hoping to check in on the job description – I know you’ve been slammed and I don’t want to be a nudge. But I’m mindful that my job has been changing subtly over the last year and without a description, I’ve been worried that I haven’t been doing what’s expected of me. Hoping, too, that with a job description I’ll be able to work toward a review so that I’m able to get some clear feedback. Very sorry to be such a nudge and I hope I’m not chasing too much, I know there are probably others without a description and don’t want to jump the line.”

There was no answer, so today I said causally I just wanted to put a bug in her ear about the description. I was expecting a quick, “I’ll get to it eventually” type response; she was obviously just passing through the department. Instead she pulled me into the other room, closed the door and told me that I’ve been harassing her about the “damn job description,” to “back off” and “stop asking her,” and that if she doesn’t answer an email, I should know that it’s because she’s busy.

I tried to stay totally neutral and said I understood and didn’t think I had been harassing her, and left the room as quickly as possible.

This is pretty weird behavior – I’m very civil in the office and have maybe mentioned the job description to her twice over the past several months. The problem is that I really DO need something to work off – everybody else has one because things are very floaty here and tasks are taken away and given out pretty freely. And there’s nobody else to go to – she runs the company. Is there another way to deal with this, or it just time to start looking elsewhere?

Well, I wouldn’t leave over the lack of a job description if everything else is pretty good. Lots of people work without formal job descriptions; it’s not a must-have as long as you have clear expectations and understand what outcomes you’re working toward. But you can get those things through simple conversation; it doesn’t need to be a formal document.

I mean, a formal document is generally ideal — because it can help make sure that everyone is aligned about what success looks like in your role and prevent miscommunications. But not having one isn’t a horrific working condition or anything like that.

Your boss sounds like she was far too sharp with you about this. But if you haven’t had one for two years and she hasn’t responded to your nudges about it (and it sounds like the email wasn’t the first nudge), she’s signaling to you pretty clearly that she doesn’t consider it a high priority.

I’d look for other ways to get what you need: check in with her about your priorities, go over what you expect to achieve over the next three months / six months / year (maybe all of those periods, or maybe just the one or two that make sense for your particular role), and periodically ask for feedback on specific projects and how things are going in general. If she won’t connect you with on those things, then that’s a more serious problem.

But I think the bigger issue might be this: “things are very floaty here and tasks are taken away and given out pretty freely.” (And if I’m reading your letter correctly, that’s happening to people who do have job descriptions too.) That sounds like something fundamental to the way she runs the company, and not something that’s going to change just because you have a written job description. Some people are totally fine with that environment and can roll with the changes, and other people are driven crazy by it. I’d give some thought to whether you can be happy in that kind of workplace — that’s probably the bigger question for you.