wee answer Wednesday — 7 short answers to 7 short questions

It’s wee answer Wednesday — seven short answers to seven short questions. Here we go…

1. Can I get this employer to cover my interview travel expenses?

I was recently contacted by a company that is the leader in an industry I have an intense passion in pursuing, after they found my LinkedIn. As far as I can tell, I have exactly the qualifications for the job they’re filling. The company is currently about 1,500 miles from me, though they’ll be moving 1,000 or so miles closer within the next year. Now, they recruited me, and I am currently employed and reasonably happy in my current situation, so I think I’m in a good position to request that if they want me to come out to interview, it should be on their dime. How do I ask for this? I’ve been digging out of debt and have very little available cash, though I could sell something or break into my emergency fund if I really really have to, to cover expenses, but I would prefer not to do this, if I can not-awkwardly get them to foot the bill.

Some companies pay for candidates’ travel expenses and some don’t, and some do for some positions (senior or hard-to-fill roles) but not others. If they approached you, they’re somewhat more likely to pay, but it’s still not guaranteed. (More on this here.)

If they ask you to come out to interview and they don’t mention travel expenses, I’d say, “How do you normally handle travel arrangements for candidates?” If they tell you that you’d need to travel on your own dime, you can certainly say, “I’d love to come meet with you, but would you consider covering the travel costs?” If they decline, then you’ll need to decide if it’s a deal-breaker for you.

2. Forgetting your interviewer’s name

I recently had a phone interview and wanted to write a thank you/follow-up email reiterating my interest in the job and highlighting some of the things we discussed, as per your recommendation. I am notoriously bad with names, and unfortunately I completely forgot the name of the person who performed the interview, as it was not the HR person I had been in contact with before this! The email address is one that from what I understand will not go directly to the HR person but to a variety of people on the staff, my interviewer included. Should I just not worry about it–something is better than nothing–or should I try and make an effort to find out my interviewer’s name?

Try to find out her name. Check the company website and LinkedIn to see if you can find the person with that role in the company. If you know her title, you can also call the company’s main number and ask for the name of the person in that position (without identifying yourself, because you don’t want it to be obviously that you forgot her name).

By the way, this is the third version of this question I’ve received in as many weeks — apparently a lot of you are forgetting to note your interviewers’ names. Consider jotting it down at the start of the interview, or asking for a card at the end.

3. HR told me my interviewers are hard to work with

I had an interview about 5 months ago for an admin position at a hospital. I met with HR, and she walked me to my interview, where I met with two women I would be working under and the head of the department. The interview went well, the two women that I would be working under said they I would split my tasks between them evenly, etc. We wrapped up the interview, they answered all of my questions, and right before I left they mentioned scheduling a second interview.

When I was walking back to the lobby with HR, she mentioned to me that the two women are incredibly difficult to work with, demanding, and get a lot of complaints from their admin. She mentioned something along the lines of, “It sounds like you can handle it but I wanted to warn you.” She completely caught me off guard, so I muttered something like, “Oh, I see, thank you for letting me know.” I never heard from then again, which is fine because that really soured me on the whole experience, but I’m wondering … Do you think HR was generally looking out for their candidates or do you think they use it as a way to “gauge” or “test” the candidates on handling information like that? Is there a better way I should have responded?

I’d take it at face value — they’re hard to work with, and so HR wants to ensure they get a candidate who is prepared for that. It’s unlikely that they were simply saying it to test your reaction if it wasn’t true (no one would want to say that about a colleague if it wasn’t true simply for the sake of gauging your reaction), but it’s certainly possible that she wanted to see if you’d blanche or take it in stride. (That said, it’s not really a conversation she should have had in passing — it’s worthy of a less cavalier mention.)

4. Why do so many internships require you to be a currently enrolled student?

I have a question about applying for internships as a post-grad student. For internships that require applicants to be enrolled in an undergraduate or graduate program, how uncouth is it to apply if you are a post-college student who is not enrolled, but meets all the other qualifications? For example, if I have a background and previous experience(s) in the qualifications listed, is it worth it to still apply? How much is the “currently enrolled” status weighed/important?

Internships that required this usually do so because they believe it helps them comply with federal laws on unpaid work. If that’s their reasoning, you’re unlikely to get them to change their mind. Some organizations are more flexible, but it’s going to be hard to know which are and which aren’t. There’s no harm in inquiring, as long as you’re braced to hear a lot of “it’s a firm requirement” and as long as you’re not spending a huge amount of time on the applications.

5. Start date keeps getting pushed back

I got a job offer about a month ago. The recruiting manager insisted that I respond to the job offer within a week, which I did. At that time, I had a counteroffer from the company I was consulting with (I was an independent consultant and was put on standby as work was put on hold indefinitely due to client management changes), but they offered me a very low position and salary (I have more than 25 years experience). Though I was very insulted, I knew that the counteroffer was done to keep me from joining a competitor.

Naturally, I accepted the new offer from the competitor with a start date in 2 weeks. After all the paper work had been submitted, I got an immediate response from the recruiting manager that there was a big chance the start date will be rescheduled. It has now been more than three weeks past the original start date and no definite start date has been confirmed. The new company called me a week ago and indicated that they are still very interested in me, but the delay is due to client management changes. They also stated that they would understand if I accepted another offer because of the delay. Now, I am beginning to worry that i should have kept looking and should have accepted the low counteroffer. I appreciate any advice you can give me.

Yes, keep looking. Until you have a definite start date, you can’t count on this job coming through. (That doesn’t mean that it won’t — it very well may — just that you can’t count on it.)

That doesn’t mean that you should have accepted your company’s counteroffer though. That was an offer you were insulted by, and at a low salary and lower position than you want. Instead, keep job searching outside both these companies. If the original job comes through in the meantime, great — but if it doesn’t, you won’t have lost time.

6. Should I have sent this employer my references?

My question is related to a job I applied at almost 2 weeks ago. I am very interested in it, and I know for fact that there were no more than a couple dozen applicants (it’s a very specific and unique opportunity) and I have experience and my cover letter is great, but I didn’t get a call! I think it’s because they asked for resume, a cover letter, essay, and references, and I didn’t felt comfortable providing references (my most recent one is not that strong but necessary for this!). What do you think I should do? Is it okay to send them an email (I feel it would be too pushy to call) and ask if they’ve made a decision yet and tell them I ”forgot’ to send them references and do it then? Or do you have better advice?

Don’t say you forgot — that will make you look careless, which isn’t the impression you want to make on a potential employer. You could contact them and say that you didn’t include references originally because you typically don’t give them out until mutual interest has been established, but that you’re extremely interested in the position and if it’s a strict requirement, you’d be glad to send them. That may or may not work, but it’s unlikely to hurt. It’s possible, though, that they’ve already screened you out for not following their instructions the first time, or that they’ve screened you out for other reasons (such as other applicants simply being better fits).

7. Should I stay or go?

I am a little over one year away from completing my EdD in Higher Education Administration, and I currently work as an assistant director in an office that operates like a nonprofit within the university (read — not well-funded and no chance for advancement). The university is currently constructing a five-year strategic plan that seems like it would give our office more prominence, more support, and more responsibility.

Prior to this, I had planned on job searching after graduation since that would give me the opportunity to work in an institution that values what I do, as well as the possibility for a pay and title bump. However, part of me is sure that I have the “grass is greener syndrome.” If these changes do indeed happen, I would be content staying as long as could take on more responsibility and receive a pay/title bump. The other extenuating factor is that once I receive my EdD, I will have a more advanced degree than my boss and my boss’ boss, which furthers my desire for a promotion.

As you may know, things move at a glacial speed in higher education, but I’m wondering how (and when) to approach my boss to see if increased responsibilities and pay and title bump may be in my future, given the university’s new plans. I don’t want it to come across as an ultimatum, but in reality if the university doesn’t hold true to what they are saying they would like to do, I am going to look elsewhere for an institution that is passionate about what I am passionate about.

Start job searching somewhere else. You can certainly talk to your boss in the meantime to inquire about the likelihood of new opportunities for you there, but it sounds like those plans aren’t finalized yet, and so anything your boss could tell you would be speculation, not any sort of guarantee. So I’d do both in tandem — actively job search, but also get your boss in the loop on your desire to move up.

By the way, this may be different in academia, but in general it’s not wise to have an issue with having a more advanced degree than your managers. It’s very common for that to be the case, and it doesn’t make you more qualified than them — and that way of thinking can lead to all kinds of problems.

when a potential mentor won’t respond to your emails

A reader writes:

I graduated from college nearly two years ago, and am looking for a professional mentor.

I’ve worked at my current job at a small nonprofit since October. After working in a similar but very corporate field for the past two years, I know this is where I want to be. A family friend connected me with this job opportunity, and I’m sure she’s part of the reason I got an interview. She has expressed interest in mentoring me, and help me navigate the working world. The only problem is she’s really hard to get in touch with. She recently started a high-profile job in the area, and is extremely busy. She has encouraged me to “rattle her cage” to get together for coffee, and my boss has encouraged me to do the same. I have sent her emails (generally every week or so, asking when she’s free), but I haven’t gotten any replies.

So here’s my question: how should I proceed? I’m somewhat frustrated, and part of me wants to give up on her as a regular mentor, and find someone else. But, I know she would be a great resource, and she knows a lot about my background and interests. If I should let it go, where should I look to find a mentor?

Well, first, stop emailing her. Emailing someone every week when you’re not getting any replies is going to come across as annoying. Yes, she should be responding, even if just to let you know that she’s really busy right now and probably can’t get together any time soon, but for whatever reason she’s not. You’ve got to take her silence as a response, and not keep contacting her. You could follow up once more in, say, three months time — but not before that, and only once then.

And I do realize that she told you to “rattle her cage,” but weekly emails without any response is just too much. Besides, if she needs to be emailed this often just to get a single response, she’s not going to be a great mentor. Someone who might give you good advice when you do happen to get ahold of her, maybe — but not a reliable or consistent mentor.

As for where to look for a mentor, there’s a lot of advice out there that advises approaching someone and asking them to set up a formal mentoring relationship with you. While I’m sure people have had success with this approach, I don’t think you need to set up something so formal — and actually, some of the best mentoring relationships develop naturally without ever being officially labeled.

Here’s what I would do: Start by looking for people you already click with — people you admire and people you have good chemistry them, and work on building those relationships. Over time, start asking them questions about their own work: “How did you do that?” “How did you realize that handling that altercation in the meeting that way would resolve it so well?” “What made you decide to revamp this project?” (Make it clear that you’re not asking in a challenging way, of course — you want your tone to convey, “I respect your work and would love to learn from you.”)

You can also start talking to them about dilemmas you’re facing in your job. Ask for advice, or run your proposed solution by them and ask what they think. You can ask bigger-picture questions about your work too, such as “What do you see in my performance or approach that I could do better?” Or, “How can I be perceived as more ___?” And, “If I want to get from ‘x’ to ‘y’ in my career, what do you think I should be focusing on, and what kind of path would be most helpful?”

If the person is receptive, that’s going to lead you into a mentoring relationship, without any formal labels. And if they’re not receptive, pay attention to their cues and move your efforts to someone more engaged.

I’d love to hear from readers about their own mentors and how they formed those relationships — have they been formal or informal? How did you form the relationship? Do you agree the best ones are often informal, or do you support more formal mentoring set-ups?

should you listen to your gut when job-searching?

A reader writes:

I am being laid off at the end of February. It’s a single-role redundancy, not a mass layoff, and as much as something like this can ever be positive, it is. My managers have gone out of their way to make it clear that they hate to see me go and have been very proactive in putting me in touch with contacts for further opportunities.

Today I met with a hiring manager who is looking for a specific area of experience that I have. I was excited about the role before the meeting, but now that we’ve talked — and even though she seemed very nice and capable — I feel like I should run screaming in the other direction. I can identify a few concrete reasons, such as upheaval in their staffing arrangements, but my reasons don’t seem like they’re good enough to justify how strongly I feel about it — and it would otherwise be great in terms of hours and pay. It would also likely only be a 6-8 month contract, so a part of me thinks I should just go for it and stick it out if it’s bad.

I have always tended to listen to my instincts when I have such a strong response to situations, even if I can’t entirely work out why — but I feel like there is more at stake here. I’m afraid it’s a huge mistake to turn down the opportunity to go straight into new employment with no gap, and that it would make me look bad to the hiring manager and also to the person who recommended me. Obviously I can’t count on an offer being made — maybe they had the same reaction to me! — but my impression is that they’re likely to want to go ahead with it. Should I be trying to work past my strong negative reaction, or go with my gut?

I’m a big, big believer in listening to your gut, if your gut has a good track record.

Gut reactions are often based on real things that you’re picking up subconsciously. Here’s an example of how this can work: You go to an interview, and on the surface everything seems fine. However, what you didn’t consciously notice was that everyone you passed on the way to your interviewer’s office looked miserable and the interviewer kept looking nervously at her door when she spoke out of fear of being overheard saying things she didn’t want your future coworkers to hear. Plus, she avoided some of your direct questions a few times and never answered what you’d asked about. You didn’t notice these things on a conscious level, but your subconscious did — and filed them away. As a result, you now have a bad gut feeling, but since you can’t place your finger on why, you’re tempted to dismiss the worries because you can’t justify them on a logical level.

Now, this isn’t always how gut feelings work. Sometimes they’re not rooted in real external things at all. Sometimes they’re rooted in anxiety, or fear of change, or something else entirely. So it’s important to be honest with yourself about all your feelings about a situation, so that you can try to separate that stuff out.

And it’s also true that some people are really bad at reading situations. If you know from past experience that your gut isn’t calibrated that well — that you have a history of misreading situations and thinking they’ll be bad when they turn out fine — then you want to approach your gut feelings with some skepticism.

But if your gut has generally led you well, I’d listen to it.

Bringing this back to the specifics of your situation, that might mean that you turn down the job if it’s offered to you. Or it might mean that you take you take it only if it’s a short-term contract (as it sounds like it will be), and continue your job search during that time. You should also factor in how marketable your skills are, what the job market is like in your field and in your geographic area, and how much other interest you’ve had from other employers. Or it might mean that you take it and hope for the best — realizing, though, that you’ve seen some danger signs, so that you’re not blindsided if things don’t work out well.

And if you decide not to take it at all, you don’t need to worry that it will make you look bad to the hiring manager or the person who recommended you. People turn down jobs all the time if they judge it best for them. You can simply explain that you didn’t feel it was quite the right fit for you. That’s enough for most people — and if it turns out it’s not enough for these two, they’re in the wrong, not you.

But what I wouldn’t do is ignore your gut simply because you can’t quite figure out what it’s reacting to. Assuming, again, that it doesn’t have a history of overreacting, assume that it’s reacting that way for a reason.

Read an update to this letter here.

how I can be more authoritative now that I’m a manager?

A reader writes:

I’ve recently ascended rather quickly into a new leadership role at my company and I am struggling with communicating to those on my team such that everything is not a collaboration and debate. There are times when I need people to do what I am asking them to do, simple as that. Yesterday, a direct report looked at me and said, “Are you the lead on this or am I?” when I was instructing him on how a certain part of a project I’d assigned to him needed to be handled.  Today I will have a conversation with him about how he is the lead on projects I assign him, but that he is under my direction, meaning when I step in and say something should be handled a certain way, it’s not a suggestion, but a directive.

I believe in creative collaboration and it’s important to me that all team members contribute ideas, but I also need to clearly communicate directives that are received as directives and not suggestions. I need to figure out how to stop talking/being heard like I’m asking for people’s permission and buy-in, and start talking/being heard like the person in charge.

Much of this is about simply being clear with your language and your tone, so I’d start by taking a good look at those items. For instance, consider the difference between these statements:

  • “It would be great if you talked to Kathy and got her thoughts on this before you start working on it.”
  • “Please talk with Kathy this week and incorporate her input in your draft before you send it to me.”

You might think that they’re both equally clear, but the first can be heard as a suggestion, whereas the second is a clear directive. So if your statements tend to sound more like the first example, try more directive language and see if that changes anything. Also, ensure that you’re speaking in declarative statements and not ending sentences with a question in your voice, unless you truly intend it as a question. If you sound hesitant or unsure, people will assume you’re not speaking with authority.

If you’re speaking clearly and confidently but still getting push-back, you can simply acknowledge the staff person’s different viewpoint but reiterate your request. For instance, if you assign a project that you need by Friday and encounter resistance, you might say, “Thanks for that input. I do need you to do this by Friday, but I appreciate hearing your point of view.”

And if you notice a pattern of directives being ignored – or if someone openly undermines your authority – then you need to tackle that directly. For instance: “Bob, there are times when I’m going to look to you for input and ideas before we solidify our plans, and I value the contributions you make to those discussions. However, I’m going to make the final call on some things, and there are times when I’ll simply need to assign you work and know that it will be done in the way that I’ve requested. For instance, with the XYZ project, my instructions to you there weren’t suggestions, but you seemed to respond as if they were. Is there a better way for us to communicate in those situations?”

Of course, in all these cases, make sure that you really are listening when your staff pushes back – they might be giving you important input that you wouldn’t otherwise have. Don’t get so caught up in asserting your authority that you miss valuable information or tune out viewpoints that are worth hearing. (And in fact, adjusting a directive based on new information can strengthen, rather than weaken, your authority, because it demonstrates that you’re not defensive or insecure.)

And finally, eventually this should all come naturally the way you speak and act. When you’re truly confident in your own authority, you can simply be direct and straightforward – both in assigning work and in asking what’s going on if someone doesn’t respond well to that.

I originally published this at Intuit Quickbase’s blog.

tiny answer Tuesday — 7 short answers to 7 short questions

It’s tiny answer Tuesday — seven short answers to seven short questions. Here we go…

1. Being required to take vacation days

A friend of mine asked me a question about companies that require employees to take mandatory vacation. His company is making everyone take five days of vacation. If someone doesn’t have five days in their vacation bucket, they have to take these days unpaid. I asked why and the response was that the company is trying to recapture lost profit. If they make employees take vacation, they can write down how much vacation time they need to account for, which flows through to profit. Have you heard of this approach before? Do you see any red flags?

Yeah, this isn’t unheard of. Some companies require a certain amount of vacation to be taken each year and even at particular times. For instance, some close for a week in the summer or between Christmas and New Year’s and require employees to use vacation time for that (or to take it unpaid if they don’t have the accrued time). And in some industries, it’s common to require a certain number of days to be taken consecutively — one week or two weeks at a time — in order to guard against fraud (so that another person steps in and takes over their work while they’re away, thus presenting an opportunity to spot fraudulent activities). And last, some employers do what your friend’s employer is doing: requiring the time off because they carry that vacation liability on their books until it’s taken (owed vacation time shows up on a company’s balance sheet as a debt or a loss).

2. Can I mail my resume instead of dealing with a frustrating online application system?

I’m in the process of applying for internships as an undergraduate student. However, many search engines for these internships/jobs are requiring me to sign up in order to send my information. When I transfer over my resume, it becomes mangled in what they try to substitute as a non-biased profile with your actual resume attached. I don’t feel comfortable with limiting and chopping up my resume to fit into the profiles. The mailing address is provided but no specific name. Is it acceptable to mail my cover letter and resume when the internship is linked through to a website?

No. If a company asks you to apply online and you ignore that direction and mail your materials in, you’ll look like you don’t follow directions. Plus, very few people mail applications these days, and most companies are no longer set up to easily process hard copy resumes. They want to receive them electronically, because it’s easier to get them into their electronic systems that way.

3. Job searching during a surrogate pregnancy

I am in the process of searching for a new position, though I am pregnant. There are some special circumstances involved, as I am a surrogate and this is not my child; hence, I will not be taking a maternity leave, just a few days for delivery. I have an interview coming up with a staff placement firm, I’m pretty far into my pregnancy where it is obvious. Do I bring it up and state my plan?

You’re certainly under no obligation to bring it up, and legally they can’t factor the pregnancy into their decision-making. But the reality is that people often do, and so it might be to your advantage to address the question of leave, which is surely going to be on their minds. You could say something like, “I’m sure it’s obvious that I’m pregnant, so I’d like to address my plans for leave. This is a surrogate pregnancy, and I’ll only be taking a few days off for delivery.” (You could leave out the surrogate part if you feel it will only invite personal questions, but not including it may invite skepticism about your plans for such a short leave.)

4. Can you be required to work when you’re sick?

Can my sister’s employer force her to work when she is ill? She doesn’t get sick often, but when she does, it hits her hard. The last time she was ill, she was constantly throwing up and could barely keep her eyes open or speak. She works at a day care center and her employer still made her come in despite her symptoms. So she was throwing up all day at work and they didn’t send her home. She stayed till her shift was over, and she got all the kids sick too. Any time my sister is ill, and tries to call in sick they make her work. But if other employees call in, they get the day off. I would like any advice you have to offer.

First, yes, they can require her to work even when she’s sick. This is really poor management — and has the potential to be horrible PR for the day care center if word gets out to their clients — but legally they can do it. (Unless she’s in one of the small number of U.S. jurisdictions that require paid sick leave.) However, it’s odd that they’re letting other people call in sick, just not her. If they’re singling her out because of her race, religion, or other protected class, that would be illegal.

5. Are diversity initiatives legal?

I work for an organization that has recently become very into its diversity initiative. For all open positions, these hiring mangers now want to hire diverse candidates to feel like they are contributing to the program. Is it legal for a hiring manager to respond to a batch of resumes and ask what the racial/ethnic background is of a specific candidate or candidates?

Federal law prohibits employers from making employment decisions based on a person’s race, including granting preferential treatment on account of race. It sounds like your organization has the wrong idea about what diversity initiatives are supposed to be about: They can make special efforts to build a diverse candidate pool, but they can’t take race into account in their actual hiring decisions, certainly not in the way it sounds like they’re doing.

6. Hiding your planned career shift from your employer

Do you have advice about being appropriate with your current employer while making yourself available for new opportunities, when it comes to making a career shift? For example, is it bad if your employer sees that you are publicly acknowledging that you are in grad school for an unrelated field of study? I hate the idea of being sneaky, but I also realize I work for a paranoid employer. Plus, I also feel that (within reason) I need to make sure I am doing what I need to do to get to a better place even if it makes my boss suspicious.

Yeah, if your boss sees that you’re in grad school for an unrelated field, she’s pretty likely to wonder if you’re planning on leaving when you’re done. That might be a big concern for her, or she might not care — it depends on the job and on the manager. (It also depends on your timing. Lots of managers won’t care that you’re leaving in two years, but many more will care that you’re leaving in six months.)

7. Resumes when you’re looking for part-time retail work

Do you have any suggestions for a resume and/or cover letter when I already have a full-time job and am looking for a part-time retail position to help pay down some debt a bit faster? I have some relevant experience, but it’s a little older, and I’m not sure how to represent my parallel full-time career path. Do I keep everything in separate sections? Only include my older relevant retail work and explain in my cover letter? Just do it chronologically with everything shuffled together? Help!

If you’re looking for retail work, they’re probably going to focus more on your application form than your resume, so I wouldn’t stress about the resume too much. Just use your typical resume and explain your situation on the application and in the interview.

can this salary negotiation be saved?

A reader writes:

I’ve got a weird negotiation issue. I was offered a job I’m very excited about and which, all told, was about an 8% raise from my current position. At this point in my career, I would ideally like to be making about a 15% jump for my next role, but for this organization and role, I am willing to take less. That said, when the offer was made, I asked for time to think about it and came back with a request to discuss the salary as “I was hoping to be closer to $XX” — which was $6,000 over what they offered. (I read through a lot of your archives for advice on approaching the conversation, particularly this.) The organization I’m dealing with is a nonprofit, but a big one, so I didn’t think that was an unreasonable number. In addition, I’d given a range during the interview process and this number was within this range, so I didn’t think they’d be surprised. I was hoping that for asking by $6k more they would scrape together another $2-$3 and meet me in the middle.

Instead, I got a call back saying they didn’t have room to move at all and that it didn’t seem like we were going to be able to come to an agreement because my number “was so far off.” The hiring manager also said she “understood” that they couldn’t expect me to take a job where I wasn’t adequately valued. I was floored, as I really didn’t expect that they would be so surprised at some effort at negotiation. It was like I invented the concept. At this point I asked if they were rescinding the offer and she said no, but they didn’t want someone to start on the “wrong foot” in a role that didn’t feel like they were being paid fairly.

My question is two-fold:

1. Their harsh reaction and seeming to take offense at my negotiating at all has left a bad taste in my mouth. After extensive interivews and a personal knowledge of the organization, I felt that the culture fit was a good one for me, but now I really am questioning if I’m wrong about that — given their inability to simply say: “We are’t able to offer more and hope you will still consider the offer” rather than making me feel like a money-grubbing ingrate for even asking. Is my gut reaction the right one? Should I run away screaming from such an environment?

2. I managed to get the conversation back to an ok place, and asked for the remainder of the day to consider it. As I mentioned before, I was assuming I would take the role even if they couldn’t move on the offer. But now I’m not only concerned about #1, but I can’t quite figure out how to get back to a happy place for both parties, since I’m a little appalled and they’re offended. Can I get this job offer back to a place where we’ll like and work with each other well and leave this uncomfortable conversation/situation behind? This conversation is happening with the person who would be my supervisor.

Tough day for job offers. I was so excited for the last 24 hours and now I’m just mortified and anxious. As Liz Lemon would say: Blergh. Any advice or thoughts would be much appreciated.

Hmmm. On one hand, penalizing a candidate for trying to negotiate — particularly when the number requested was in the range the candidate mentioned earlier in the process and not something shocking and out of left field — is ridiculous. On the other hand, it’s also true that — on the employer side of things — you don’t want to hire a candidate who’s going to be unhappy with their salary.

It’s possible that the hiring manager really didn’t mean this the way you took it. I could see a situation where a hiring manager might say and genuinely mean something like this: “We really can’t budge from our original offer. I realize we might not be able to work this out, and I understand if you can’t accept our offer. To be honest, our numbers are far enough apart that I worry if you’d be happy even if you did accept the salary we can offer.”

That wouldn’t be a harsh reaction; it would be a reasonable one in some contexts. Employers are allowed to worry that a candidate won’t be satisfied with the job or the salary, and it’s okay for them to share that worry with the candidate — in fact, by doing that, they’re making it possible for the candidate to say something that will address that worry.

However, $6,000 isn’t so much of a difference that I’d normally think that worry would be warranted. If you were $20,000 apart, yes. But not $6,000.

Moreover, so much of this depends on tone. Did she sound concerned and disappointed, or did she sound annoyed or frustrated? The first would be reasonable; the second wouldn’t be.

So I think that as you evaluate this situation, you need to factor in her tone and general demeanor during these conversations, as well as what you’d already gathered about her and the organization during the interview process. Does she seem honestly concerned about your satisfaction with the salary, or does she sound affronted that you want more money? Does she sound like she’s still hoping to resolve this, or does she sound like she sees an out from the offer and is trying to take it?

That’s the stuff that’s going to lead you to the right conclusion here, I think.

is it wrong to Google job candidates before interviewing them?

A reader writes:

I recently was given the responsibility of finding interns for our company. In the process of reviewing applications, I Googled one of them. The first search result was her Facebook page so I clicked on it, and saw that many of her posts and pictures were set to “public.” I did not see anything out of the ordinary or really anything that would prevent her from getting a job, but decided to mention it to my boss and coworker anyway, just to see what they thought.

To my surprise, I was met by extreme resistance to what I had done. I was told that it is not okay to look someone up before an interview because what I find might “color my opinion of them” and that my own personal judgments might get in the way. I was under the impression that it is one’s personal responsibility to curate their web presence as they see fit and that whatever is found through a simple search is fair game. I was also under the impression that this is pretty standard these days. Am I wrong? Is looking up a potential intern or employee prior to an interview unethical?

No, you’re not wrong. Your boss and coworker don’t know how to hire. Small company, I’m guessing, and your boss doesn’t have significant experience hiring? Because this is the kind of thing people say when they don’t know what they’re doing.

It’s very normal to Google candidates. The vast majority of employers do it before hiring someone (77%, according to the most recent study I saw on this).

And yeah, you might indeed find something that would “color your opinion of them.” In fact, that’s the point. For instance, you want to know if they have a Twitter account full of racist rants or posts trashing their employer, or a blog full of terrible writing that demonstrates low critical thinking skills. You want to know if there’s evidence that information in their resume is false. Or, on the positive side, you’d also take note if you found a blog full of thoughtful, well-written posts, or a track record of contributing to discussions in their field, or additional information about their experience that solidifies your impression of them as a strong candidate.

Those are all legitimate things to take into consideration as you assess a candidate.

When you’re hiring, you want the most information possible about the people who you’re seriously considering. It’s an amateur move on your boss’s part to believe that you’re somehow supposed to be confined to only information the candidate herself offers up — it’s a misunderstanding of what good hiring means. You don’t rely solely on what a candidate chooses to tell you about herself.

Now, there are ways to misuse Internet searches when hiring, of course — like allowing yourself to be influenced by information that you’re not legally allowed to take into consideration, such as that the candidate is pregnant, or what her religion is. But it’s ridiculous to say that you shouldn’t do any Googling because you might find those things out, just like you wouldn’t interview all candidates behind a screen so that you can’t see their race, and with a voice distorter so you can’t tell if they’re male or female.

Most employers Google candidates. Your boss is off-base.

mini answer Monday — 7 short answers to 7 short questions

It’s mini answer Monday — seven short answers to seven short questions. Here we go…

1. Is my company handling a coworker’s outburst correctly?

I am new to the professional world and am wondering if my employer is handling an unprofessional coworker appropriately. Recently, in a meeting, one of my coworkers openly chastised another coworker for an innocuous comment. After the meeting, the chastiser followed the coworker into her office and proceeded to yell at her (using profanity) for about 10 minutes. The offender then left. Management is aware of what happened and is dealing with the situation by giving the person a verbal warning. Apparently, their procedure is to first give a verbal warning, then a written warning and then terminate someone. How they are handling this was not made public; I only know this because I personally spoke to management to voice my concerns over how the open display of hostility is affecting productivity. From anyone else’s perspective, it appears that the situation has been ignored, as business has proceeded as usual.

I’m wondering: Is this how companies generally handle unprofessionalism? Honestly, I was expecting the offender to be fired or at the least not be at work the next morning like nothing happened. I didn’t say anything when management outlined their strategy, but I was a bit surprised. In case it matters, this is not a union or government job, it is a for-profit company and we are all employed at-will.

Yes, that’s pretty typical. People don’t usually get fired on the spot for a first offense, unless it’s especially egregious (like punching someone or embezzling). Your company’s system of warnings is the most common system for handling problems. It’s also typical that your managers aren’t sharing with you how they’re handling this; disciplinary measures aren’t generally shared publicly.

2. When you struggle to sit still in interviews

I am a adult with ADHD, and it is very difficult for me to sit still. When I am sitting down to interview, this usually means that I talk with my hands a lot. I have been told that talking with your hands or fidgeting is a big turn off when being interviewed. Is there a way that I can tell whoever is interviewing me of my difficulty with sitting still without coming across as an excuse-maker?

I wouldn’t. It’s not that you’ll come across as an excuse-maker; it’s that you’ll draw attention to something that you don’t want attention on during an interview process and — rightly or wrongly — potentially raise concerns in the interviewer’s mind about your ability to focus on work. I’d just try to keep your hands clasped on your lap as much as possible to resist the temptation to move them, as much as you can.

3. Company requires employees to share email passwords

At my former place of employment, my boss required that our work email passwords be kept public and would frequently log into our work emails to find information, and encourage us to log into others’ work emails if we needed something. Is this practice ok? I had nothing to hide, but I feel there is a level of privacy that was being broken, especially on a coworker level.

It’s an unusual way to operate, and I’d be curious about how efficient it really was, but as long as everyone understands that they shouldn’t have any expectation of privacy, I don’t see anything to automatically condemn about it. But it’s certainly odd. (Although here’s a story about a company doing exactly this.)

4. Explaining why I’m leaving a job after four months

I have been in my current role for four months. I work at a children’s hospital as a child life specialist, which is providing direct patient care addressing psychosocial needs. I have decided I no longer want to be in a clinical role and want to get into nonprofit work for causes related to children. I have been getting callbacks for interviews, but I know it doesn’t look so great leaving a job after 4 months.

How should I explain my situation at interviews? I thought about saying something on the lines of, “I am looking for more career growth and a challenge and want to still be helping children but in a different role.”

Don’t say that! You’ll sound unrealistic, like you think that you should be getting more career growth and challenges from your current job after just four months. If you’re leaving a job so quickly, you can’t attribute it to any of the usual safe answers, like looking for more responsibility or being ready for a change. You need to more specifically address why you’re leaving after such a short time. In your case, that probably means addressing why you want to leave clinical work — but you’ll also probably need to address why you didn’t figure that out before taking your current role.

5. How do U.S. employers see foreign degrees?

Can you tell me what hiring managers in the U.S. think when they see a resume with a college degree from a foreign university? I graduated with a college degree from a national university in France. I have 2 internships under my belt and I worked for a couple years after graduating as a marketing assistant and as a bilingual executive assistant. All Fortune 500 companies. When I came to the U.S. 5 years ago in 2008, I took a retail job because I needed to work and the job market in my area was pretty small and bad.

Now that I am divorced, I want to go back to a career and I don’t know if having a degree from a foreign university is lowering my chances. I had it accredited by 2 companies that are recommended by top-notch universities in the U.S. They determined that I had the equivalent of a U.B. bachelor’s degree. On my resume, I specify that I had my degree accredited (and I can provide proof if they ever requested it). What do you think?

You’re probably worrying about it too much. Being out of your field for a while and not having a ton of experience is likely to be a bigger obstacle for you — the degree won’t register too much with most interviewers. They may be curious about how the school ranks in a general sense (since when they see a U.S. school, they typically have at least a general idea how good it is, and they typically won’t have the same reference points for foreign schools), but most employers don’t care much about where you went to school once your graduation is more than a few years in the past anyway. (A few fields are exceptions to this, like law, but in most it barely registers.)

6. Will leaving my job make me look like a job hopper?

I have been at a new job as a mechanical engineer for 10 months now, and it has become apparent that it is not a good fit for me. I have started the process of updating my resume to search for new jobs, but am nervous that only being in this position for such a short time will not look good to potential employers. My previous two jobs since I graduated college (May 2010) were also short term, but they were contracted positions (a 5 month stint followed by a 10 month stint). Will this hurt my chances with other employers by looking like I will jump from job to job?

Potentially. You should make sure that you indicate that the first two jobs were short-term contracts, but yes, having three short-term stints in a row does potentially raise red flags with employers.

7. Should I list a side business on my LinkedIn profile?

Should list a business I own/run on my LinkedIn profile? It’s an online niche retail shop that I started a couple years back from an idea for fun and to earn extra money. It’s really different then any of my professional “day job” experience.

My concern is with any new potential employers and/or recruiters. On one hand, it shows I have a lot more capabilities, but on the other, it could be a potential red-flag making them think I wouldn’t give 100% to full-time employment. I accomplish more than most and it’s never been an issue. I’m proud of what I’ve accomplished, but don’t want it to hinder my employment opportunities.

I’d list it, since it demonstrates additional skills that your main work experience doesn’t. You might run into an employer who will express concern and even ask if you’d be willing to close to it to focus 100% on work with them, but if that happens, you can decide at that point if that’s something you’re willing to consider. (And frankly, if an employer has that concern, you’re far better off finding out before you’re working for them than after.) In general, though, it’s unlikely to hurt and could possibly help you.

update from the reader who hated her job and wanted to wear jeans

Remember the reader in December who was wondering if she needed to thank her employer for a Christmas bonus? Or at least that’s what her direct question was, but her letter was about being bored with her job and feeling frustrated that she’d been promised flexible working hours and a casual dress code when she wasn’t being allowed to take time off when she wanted it and had been told to stop wearing jeans. Here’s her update:

You may remember my question about Christmas bonuses, which was really about how much I hated my job and how it was sucking the life out of me.  After getting your response (and seeing the comments), I decided to submit a few grad school apps in hopes to switch fields and get training in an area that holds a lot of interest for me.  I also bought some corduroy pants with my Xmas gift money, that fit like jeans but clearly are not, and which seem to garner no complaints from my bosses, as well as keep me warm during my long commute.  So it’s relatively good news all around!

short answer Sunday — 6 short answers to 6 short questions

It’s short answer Sunday — six short answers to six short questions. Here we go…

1. Are interviewers Googling me and not liking what they find?

I have applied for many jobs starting at the beginning of this year. About 20% of the time I will get to the first interview, which I consider a feat in itself, but I never get past that point. I never get called back for a second interview even though I’ve felt like all of my interviews have gone well.

What I am wondering is if the hiring managers are Googling me and discovering something they don’t like. I own a domain name that is my name on which I have posted a personal statement of sorts. I do not put this on my resume or cover letter, but if you Google my name it will come up in the search results. Do you think hiring managers consider this gimmicky, tacky, or otherwise in bad taste?

In general, that’s possible, but I looked at yours and it’s wholly inoffensive; I can’t imagine that’s turning anyone off. What I think is more likely is that it’s (a) math — there are far more qualified candidates than there are openings, so even though you’re getting interviews, there might have just always been someone more qualified, and/or (b) your interviewing skills aren’t serving you well. It’s impossible to say from here, of course, but one option is to try asking for feedback from any interviewers who you felt particular rapport with. You could also check out my (free) interviewing guide and see if anything there helps. Good luck.

2. Coworker has naked photos displayed in his cubicle

My husband can’t figure this one out. Context: he works for a small tech company and is the most junior-level employee there. He has a coworker who has a cube right across from his. This man is senior to him, but not in a mangerial role. The man is a white guy in his late forties and has what can only be described as nudie pics as his desktop background and also as his calendar, which is all Playboy-like beach scenes of naked women basking on sandy shores. Whatever. I told him that this is rude and innappropriate. There are three women who work there, but they are all in their forties and fifties and seem resigned to the adage that “boys will be boys” or something like that.

By law, all my husband has to do is report this behavior to the HR representative and indicate that this behavior makes him feel uncomfortable (because it weirds him out). Yet, the HR rep is also the company CFO…and my husband does want to move up in the organization and would rather not jeopardize his role in front of an exec. What would you advise he do?

Does your husband really think that’s he’s going to jeopardize his future in the company by saying, “Hey, Bob has photos of naked women hanging in his cubicle — can someone ask him to take them down?” It’s a rare company that’s going to take a stand against someone who points this out — more likely they’re going to appreciate the heads-up before it becomes a bigger problem with someone else.

3. I want my old job back

I became interim director of my department in a large hospital almost a year ago. There has only been one interview for the director’s position in all that time because of the scarcity of the particular talent needed. I did not want the position. I have increased the size of the department during the time I have been interim and we still can’t keep up with the work. Part of it is because our organization has had one regulatory survey after the other which requires my department’s particular expertise. I am working 6 and 7 days a week, usually 10-12 hour days. I am exhausted and sick of this but don’t want to bail out on the organization. I keep waiting for us to get done with surveys or to hire a director so I can go back to my position and my life, but after a year and 4 big surveys with 2 even bigger ones to go, there is no end in sight.

The company has hired a consultant team to help us get ready for the upcoming surveys, but it has resulted in a lot more work because a revamping of our structure was needed. The director’s work is very different from the work I was doing, so I am having to direct preparation efforts for a large organization with a very small staff, keep the usual tasks of the department going, AND master the information and tasks of a really critical director’s job as I go. The consultant team recommended the hospital hire a professional interim for the director’s position but the hospital has elected not to do so. I’d like to keep my old job, or at least get my weekends back. What are my best options?

Ask for your old job back. Say that you can’t keep us the hours that are required in your interim role. Say that you can do it for two more weeks (or whatever) but that you can’t continue beyond that. If they tell you that you have to, then explain what you’ll be able to get done in X hours (fill in however many hours you’re willing to work), and let them know that they’ll need to make different arrangements for the other items (which you should list for them).

You might also start looking at other jobs, in case this goes on indefinitely.

4. Explaining you’re moving because of a spouse’s new job

My husband is finishing graduate school this May, and we are planning to relocate to either Los Angeles or NYC to support his career. I am in an awkward position with applying for new jobs. My field has been hit hard by the recession, but luckily last March I was finally able to land a job. I feel it looks bizarre to be applying for another job so quickly and that it needs to be addressed in the cover letter. How is the best way to state it? I have been using this line in my first paragraph after expressing my interest in a position — “In late spring, I am relocating to New York City to support my spouse’s career. I will not need assistance in traveling for interviews or for moving.”

That’s the general idea, yes, but I probably wouldn’t say “to support my spouse’s career.” Even though it’s accurate, it puts a little too much emphasis on supporting his career rather than your own. I’d instead say something like, “I’ll be relocating in New York City because my husband has accepted a job there.”

5. How do employers look at distance learning?

After I graduated from college, I immediately entered the work force as a retail manager while I looked for work in my field. Years later, I’m still working that same job and realizing I need to pursue a Masters degree to move into the field I want to be in. I don’t have the ability to quit working full-time to go back to school and have been looking at schools that offer distance learning degrees. I’m particularly interested in a university that is based in Ohio with brick-and-mortar schools but an extensive online presense. Because I live on the West Coast, I am concerned about how it will look to future employers to have a degree from a school from one state despite working and living in another. I am also curious what the general opinion of hiring managers is when it comes to distant learning. This school is a private, not-for-profit university that is accredited, not a for-profit like University of Phoenix.

It depends on the hiring manager, but in general distance learning is being more and more accepted, as long as you’re doing it through a program connected with a brick-and-mortar school (and, for many hiring managers, at one that has a recognizable name).

6. Recruiter contacted me about a job I’ve already spoken to the employer about

I am unemployed after recently graduating, and desperately looking for work in a certain field. I have been applying through job sites, but I know exactly which area of the city I want to work in so I have been researching big companies I might like to work for.

Today I got a call directly from a company that I applied for — sort of a pre-interview thing. We chatted for a few minutes and then he said he’d pass my info on to the hiring manager. I was super excited because it’s a great role, and I’m thrilled to finally speak to a “real” person as opposed to recruiters. But then literally 15 minutes later I received an email from a recruiter with info on a job I had applied for, asking for my thoughts and for me to contact her. I opened the document…and it’s the SAME company!

Have I made a huge mistake? I’m not applying for hundreds of jobs so this isn’t a case of resume bombing, but I’ve been seeking out really specific roles so when I find them, I apply. Did I commit a huge error by somehow not recognizing a similar job description? Do I tell the recruiter what happened? Wait until the hiring manager from the company calls me? I have never searched for a “real” job before so I’m not familiar with recruiter etiquette. What do I do? I really want this job!

Just let the recruiter know that the company has already contacted you directly about the job. You can then continue with the process you’ve already started with the company itself. No need to do anything more than that. (The recruiter will bow out at that point, because you’re already a “direct” candidate with the company; she won’t get paid for placing someone who they located themselves.)