should we hire a candidate who talked non-stop?

A reader writes:

We’re hiring for a candidate to fill in for me while I’m on maternity leave. The strongest candidate we’ve had so far has a great resume and industry experience, which is rare for us. But she was so talkative in the interview it was staggering. An interview that typically takes 30 minutes took over an hour and a half. I know about her favorite taco places, the renovations she’s doing on her house, how she met her husband, and where she gets her eyebrows waxed. My colleague and I could barely fit any questions in. She just talked until one of us interrupted her.

We hire exclusively through a temp agency (long story), so we are unable to check references or do a lot of extensive digging. I’ve already checked LinkedIn for possible connections and asked my network if anyone has worked with her – they haven’t. She was at her previous position for three years, leaving only because she relocated.

My colleague (hesitantly, admittedly) wants to hire her mainly due to the experience, but I have pretty strong reservations. It may have just been nerves that made her so chatty, but it’s not my gut feeling. We have other candidates who were more professional but would require way more training, which I think is a better bet. Any advice?

I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

Other questions I’m answering there today include:

  • Telling a low-performer we’re not giving her a new project she wants
  • Intern brings slime to work
  • Is it unreasonable to expect an employee to offer to pick up lunch for others when he gets takeout

how should I deal with an anxious and needy coworker?

A reader writes:

I have a coworker in her late 20’s, Patricia, who has been a part of my team for about five months now. I have been employed at this company for two years, but have been called back into the office after work from home was revoked. Patricia is supposed to be a social media manager, while I work in a different function of marketing.

Since my time back in the office, I have become more aware of how Patricia’s extreme anxiety is starting to impact our team. Patricia often asks to sit in on meetings she was not invited to, for no other reason than that she likes to work in a room with other people. The one time I let her, she interrupted the meeting with questions completely unrelated to the meeting I was trying to conduct.

Patricia also seems to constantly hit issues that require a group effort to solve. At a recent marketing off-site, she showed up with nothing packed and no plan for how to get any clothes for the excursion. Patricia has complained about missing Zoom messages and asks people to send messages for her. When I pointed out that she should probably put Zoom on her phone, she just didn’t install it.

Most recently, she has taken to showing up at the office at 2 p.m. I wouldn’t care since I’m not her manager, but she has started to message me after working hours expecting me to put together a social media plan for her. Which is not my job in the slightest.

I would be more understanding if Patricia were a new coworker adjusting to an office environment. But she doesn’t show any signs of improving or trying to improve. She still asks to sit in on random meetings, still expects other people to attend to her Zoom messages for her, and doesn’t seem to listen to any gentle suggestions to improve. What should I do?

Since you’re not Patricia’s manager, you can’t control her behavior but you can control how you let it impact you — and it sounds like simply maintaining firm boundaries on your own side might eliminate most of the impact on you.

For example:

  When Patricia asks to sit in on a random meeting you’re holding, you can say no: “No, it wouldn’t make sense for you to join us. It’s just for folks working on the new oatmeal launch.” If she says she wants to work around other people, say, “Sorry, no — it would be a distraction to have more people there.”

  If Patricia ends up sitting in on a random meeting that someone else is running (so you weren’t the one she asked about joining it), if she chimes in with unrelated questions, are you in a position to say, “We’ve got to focus on the barley data, so can you save that for later?” Whether or not you’ll have standing to do this will depend on the seniority of your role and who else is in the meeting. But if you can, you should. It’s very likely that other meeting attendees will be grateful, and seeing you assert that boundary might give some of them the push to speak up themselves in the future too.

  If Patricia tries to pull other people into solving an issue of her own making (like when she showed up without supplies for that off-site meeting), decline to get involved. If other people want to rush in to help, that’s up to them but you don’t need to. Of course, it might end up affecting you anyway if it delays everyone’s ability to move forward with other things — but I’ll get to that in a minute.

  If Patricia complains about missing Zoom messages, ignore her complaints. Stop suggesting that she should install Zoom on her phone; she already knows, and trying to help is just making it your problem to solve.

  In fact, stop making suggestions for improvement to her in general. It’s not your job, she’s not going to take those suggestions, and trying to help is just keeping you enmeshed and aggravated.

  If she asks you to send messages on her behalf, decline. “Sorry, no, I’m busy — you should send that yourself.” (Some people will say that you should drop the “sorry” since you have nothing to be sorry for. You certainly can drop it if you want! But using softening language like that can make interactions sound more collegial — including to third parties who might overhear them — and, importantly, it can be the difference between something you’re comfortable saying and something you aren’t. More on that here.)

  If Patricia messages you after-hours to ask you to do her work for her, say no. In fact, don’t respond to the message at all until you’re back at work and then tell her no. For example: “I don’t normally put together social media plans — that’s always been done by the person in your position — and I wouldn’t have room on my plate to take it on.”

All of that is just you declining to participate in whatever weirdness is going on with her. She can be as incompetent and needy as she’s going to be, but you don’t need to step in and solve that.

That still leaves the annoyance factor, of course! It’s annoying to see someone behaving the way Patricia is. And it sounds like sometimes her behavior does affect you, like if her lack of preparedness at the off-site delayed everyone else. But this approach will cut down on a significant amount of it.

However, you also have the option of flagging this stuff for Patricia’s manager. Probably not all of it — asking to sit in on meetings doesn’t rise to that level, for example — but you definitely have standing to mention to her boss that she’s asking you to do core parts of her job, and probably also that she’s missing Zoom messages and asking others to handle them for her. You could frame it as “I didn’t know if you were aware of this and figured I should let you know it’s happening. Here’s how I’ve been handling it.”

But mostly, your strategy should be to just decline to play along.

Read an update to this letter

boss makes us discuss all our mistakes in a group, elf work on a resume, and more

It’s five answers to five questions. Here we go…

1. My boss makes us discuss all our mistakes in a group

I hate my boss. She has this policy that she believes works where she insists on discussing your mistakes on a video call with our team of nine. No member of our team finds this effective. It’s embarrassing and makes everyone terrified of making mistakes. Nobody is willing to tell her that because we know she will not take it well.

She is also incapable of admitting when she makes mistakes. Instead, the mistakes will somehow be someone else’s fault. When it is apparent nobody else is at fault but her, she just moves on with the conversation. There will never be an apology. I have reported my discomfort with this behavior to a trusted supervisor before and was told that’s just her management style and that she does it because she cares.

I dread going to work every day. I am terrified of making mistakes, to the point I have anxiety about it, and any time I do make a mistake it keeps me awake at night. The pay isn’t really worth what this does to me, but I can’t bring myself to leave. The company has good benefits, like really really good. I like most of my coworkers. They’re very understanding when I have to miss work for health concerns. For the most part, I like the work I do here. Most importantly, it took me a long time to find this job. Going back into the job market scares me. I don’t know if my mental health can handle working here, but I don’t know if it can handle leaving either. Do you have any advice?

Job search.

Your boss is a jerk. Some people can work for jerks and be relatively unaffected, but lots of people can’t — and this particular boss is clearly terrible for your mental health (and understandably so). No job is worth your health and peace of mind.

You said it took you a long time to find this job, but (a) the market is pretty good right now, so it might be different than the last time you searched, and (b) even if it takes you a year, that means that in a year you’ll be free of this job, rather than still working there. Please look around and see what your options are!

To be clear, if you loved the work, the benefits, the pay, and the coworkers and the boss was a jerk but that wasn’t eating you up inside, I’d give you different advice. In that situation, I’d say that you should decide if dealing with your boss was a price you were willing to pay for the rest of the package. Sometimes, for some people, it will be. But that’s not your situation.

2. Elf work on a resume

My son is applying for a new job. Same field, better employer.

He’s very young and his work history includes such things as field worker on a hay farm, pizza delivery, and dishwasher. One of his jobs was a seasonal turn as an elf at a large store. Not quite like Buddy the Elf, but he did take pictures, manage the crowd, etc. in Santa’s wonderland. (They liked him so much they brought him back as the Easter Bunny’s assistant.)

I kind of like leaving that on there the way he listed it — “Elf, (employer) (dates)” — because it’s memorable and a little bit amusing. It has absolutely nothing to do with the kind of job for which he is applying, but without that job his entire work history looks like one year at his current employer.

Should he list it at all? My husband wants to change it to “photographer’s assistant,” which I think is boring.

Your son should keep the elf job, and definitely shouldn’t blandify it by changing the title the way your husband proposed! It’s interesting and he will almost definitely get questions about it interviews. It’s also something that will speak to his skills working with the public, which can be really valuable, particularly when he’s early in his career and doesn’t have a lot of other experience to talk about.

3. I’m annoyed that my team changed our lunch plans without telling me

On a recent work trip to a very warm location, my colleagues and I decided to go to lunch in the hotel immediately after arriving. I quickly showered and went to my colleagues, who then proceeded to leave the building. I asked what was going on, as this was not what was planned, and was informed that they were looking for a nearby restaurant instead.

I thought that was a great idea! I was rather miffed, though, that I wasn’t informed or even asked if that was alright with me, which would have been trivial to accomplish, and I was completely unprepared for a trip outside in the tropical heat. If I had been informed, I would have quickly packed my sunglasses, sunscreen, and hat (I do sunburn very quickly), worn actually useful shoes, and probably re-used an old shirt instead of using up one of my fresh ones (one of my teammates did run out of shirts later on).

When I mentioned this to my team, everybody replied that this was pretty regular and I should just go along with it. How right am I to be annoyed by this?

You do sound like you’re overreacting / being overly rigid. You’re right that it would have been more convenient if they’d given you a heads-up, but it’s not uncommon for a lunch destination to change on the fly in situations like this, and you generally just roll with it unless there’s a more compelling reason why you can’t (like if they’d decided to go to a restaurant where you couldn’t eat anything on the menu).

I’d put this in the category of “mildly annoying / reasonable to wish you’d had a heads-up” but not anything worth dwelling on after the fact.

4. Should I take my side business off my resume?

Recently I sent my resume to a consulting service that does resume reviews. I work full-time at a big bank, and I’m a photographer on the side. I have been a primarily wedding photographer for over 10 years, but I’ve still held a full-time job. His response to including this on my resume was: “There is a bias against business owners, especially those who currently have a side gig. 1) always flight risk 2) distraction risk 3) how well will you take direction 4) if so good at what you do, why do you need to find a job. Consider moving it to an Additional Experience section to keep the focus on the employer-based experience (or dropping it completely if it doesn’t matter for the role you are applying to).”

This kind of felt like getting kicked in the face by a giraffe, but is he right? Should I remove it? (It’s currently the third job down in my Work Experience section.) Does my experience not matter?

If it’s totally unrelated to the kinds of jobs you’re applying for, I would indeed take it off or move it to an Other Experience section — although mostly for different reasons than the recruiter gave you.

It’s not that the experience doesn’t matter, but a resume isn’t supposed to be a comprehensive accounting of everything you’ve ever done; it’s a marketing document for you as a candidate. Done well, it should be designed to show how you’d be a match for the specific job you’re applying for. If you use prime real estate for a job that’s not relevant to the work you’re applying for, you’re wasting valuable space on something that won’t strengthen you as a candidate. Most hiring managers skim resumes very quickly, and you want their eyes to fall on the stuff that most screams “great candidate for this job.” If wedding photography isn’t that, it doesn’t make sense to mention it more than as a side project, if at all.

The recruiter is right to say that some employers will worry about the distraction risk if you’re currently running another business, and that’s more of a concern if you give the job equal billing with your full-time work; it will be less of one if you move it to a different section like he suggested. (I do find the rest of his concerns overblown, though.)

5. Paying back a PTO advance when you leave

I’m an exempt employee who has apparently already used one more vacation days than I have accrued as of my resignation date. Do I really have to pay it back? We get paid on the first of every month so I will literally have to give money to my company since I have already received my final paycheck. I have “unlimited” sick days, of which I have used none in the past couple years, and it just feels so petty for them to ask me to pay them back for that one additional day.

Yes, when you leave, companies are allowed to require you to pay back any PTO they advanced to you before you had accrued it. It’s considered akin to a loan or a cash advance. (I can see why it feels petty … but on the other hand, some companies won’t advance employees any leave in order to ensure they won’t run into this, which also annoys people.)

Ask a Manager speed round

It’s part 2 of this year’s Ask a Manager speed round! (Part 1 was last month.) Until 4 pm ET today, I’ll be answering questions live (using some of the questions that were submitted but not answered in part 1).

Last month I answered 78 questions in two hours; we’ll see if I can match that today.

How to read answers live: Refresh the page to see new questions/answers. I’ll post new answers at the top as I go so you don’t have to scroll down to see the latest.

How to ask questions: I’m not taking new questions for this round — I received 750 questions in part 1 and only answered a fraction of them, so today is to answer more of the questions from part 1 that I didn’t get to originally.


That’s it for today! I’ve met my goal and answered 80 questions — two more than last month — so I’m knocking off 10 minutes early.

80. irrational jealousy over colleague’s promotion

I declined to apply for an open teapot engineering manager position at least three times at my current employer. My manager regularly checks in with me to gauge my interest in the promotion. Nevertheless, when someone else with less experience than me got the promotion, I was quite disappointed and jealous. Is this normal? Is this some kind of opposite of sour grapes?

I don’t think it’s abnormal. It’s not rational, but that’s a different thing. Sometimes there’s a thing where you want to be wanted, and you don’t like seeing someone else wanted for the same thing, even when you’ve already rejected said thing. Also, sometimes it’s nice to feel like that option is out there, and then when someone else gets it the option is closed off for you. (You see this in dating sometimes too, where it tends to play out in much less healthy ways.)

I think the key is to remind yourself of the reasons you turned it down, and that you did turn it down.

79. Resume after short term job

I quit my last job after a month and a half. Should I still list it on my resume?

No — that’s too short-term to strengthen your candidacy in any meaningful way, and you’ll just end up having to answer questions about what happened there (which isn’t necessarily a problem in itself, but in this case there’s no payoff in exchange for doing that, so there’s no point).

78. Dealing with a Pedantic Co-worker

Several years ago I was working in a retail job that involved services for customers (a jewelry counter that also offered watch battery replacement and band changes/resizing). For one day (and I have no idea why) a co-worker from a different department was covering at the jewelry counter essentially as a warm body since he was not trained in any of the services we provided other than unlocking cases and taking things out. When a customer needed a watch band resized, I moved to the station we used and started to work on the watch band – to then realize that my co-worker was standing so closely to me that I could feel his breath on my neck. I am very claustrophobic when it comes to people, especially people I do not feel close with, and so I took a beat and asked him as calmly as I could to please just take one small step back as I am very claustrophobic. Classic socialization – I had to be polite, I had to make sure he knew it was my issue and not his (even though he was standing way too closely), I even offered to let him stand on the other side of the station so he could see what I was doing without having to try and peer between my head and shoulder.

I’m sure his response would surprise no one – he instantly got extremely defensive and high-tailed it to the other side of the department. The rest of that time he was in the department with me was tense and awkward, but I was thinking, “At least it’s over after today.” Wrong. Every single time this co-worker would see me in my department and one of the other women who worked in my department was standing within ten feet of me, he would shout, “Be careful, she’s VeRy ClAuStRoPhObIc!!!” while rolling his eyes at me. As a 20-something woman dealing with a 40-something man, I did not know how to handle this at all – and I still kind of don’t. I said something to a manager once, but when my co-worker was asked about it he claimed it was an inside joke that he and I had (nope, I think I would be “inside” if that were the case) and it was dropped.

It’s too late for me to deal with this particular person, but any advice on how to shut someone down when they won’t let something go – but when you don’t have much standing or power or even a reporting structure to back you up?

I like telling people who are being weird that they are being weird. As in: “It’s weird that you’re so fixated on this.”

But in a case like this one where this guy was being wildly disruptive to you and to others, as well as basically mocking something that could conceivably fall in the mental health category, talking to a manager was definitely warranted, and if I could put you in a time machine to handle him differently, I’d only suggest you pull that lever earlier. I’m sorry this guy was such an ass.

77. Employees just vanish…sometimes

How much does a manager, or organization in general, owe other employees to be transparent when someone leaves for any reason — quit, retired, fired, laid-off…? I know that policies and practices are so different all over the place, but what should happen in a normal functional office? Should there be a policy for a whole organization that an announcement is made, or should it be left up to individual managers? And how uniform should it be?

“As of August 18, Fergus Ferguson has left Oatmeal Inc. We wish him all the best. Please contact Wakeen Feenix for future cinnamon requests.”

You don’t need to get into reasons, just that it happened and what people should do from here.

76. When can I take time off at a new job?

I’m about to start a new job in September, and have three days in November I was hoping to take off for a pre-planned trip. I’m worried I’ll look unprofessional if I ask for time off right after starting, but also don’t want to wait and then ask when it’s too late to cancel or change my plans. What kind of ground rules exist here, I don’t know what the normal expectations are. For reference, I previously interned with this team so I’m not a fully unknown quantity, and leadership at this company has unlimited PTO and the local management seems pretty good about stressing people take time off.

Ideally you should negotiate it as part of accepting the offer so that you’re not springing it on them afterwards. If it’s too late for that, I’d raise it as soon as possible now and frame it as plans you already had and are hoping to keep, but acknowledging that the timing might not work. More here.

75. Discussing salary

If I’m a supervisor, does that prohibit me from discussing my salary with peer supervisors? Or am I prohibited from discussing my salary with any other employees of the company?

There’s a federal law (the National Labor Relations Act) that makes it illegal for companies to prohibit employees from discussing salary with each other, but it excludes supervisors. So if you’re in management, you don’t have the protection of that law and your employer can indeed prohibit you from discussing your salary (including with peers).

74. Perfume at work?

Is perfume at work considered unprofessional? I always thought it was a finishing touch, but apparently not a universal opinion. I’m not talking patchouli oil (a personal gag small), but what’s the answer?

Unless it sits incredibly close to the skin (i.e., no one will ever smell it unless they are hugging you)*, don’t wear it to work. There’s too much chance of it bothering someone with fragrance sensitivities, and you don’t want to be giving your coworkers headaches. Plus, that issue aside, it’s not great to push one specific scent that you have chosen into other people’s workspace. They may hate it! Keep perfume for non-work occasions where you won’t have colleagues who can’t move away if they need to.

* And honestly, even if it does sit very close to the skin, I’d be wary of giving you the go-ahead. Too often people are bad judges of what others can smell.

73. Only You Can Prevent Dumpster Fires

I’m tired of being responsible for fixing a careless coworker’s contributions to our projects. I don’t want to simply let her drop the ball, because this would have negative consequences for me and disappoint our clients. It would also be embarrassing. What should I do? Should I talk to her about the problems? I’ve tried, but I can try again. Do you think I should talk to her boss?

Talk to your boss. This isn’t about complaining; it’s about flagging a work issue that’s impact your own work. Flag it the same way you would any other, less personal-feeling work problem. Explain you’ve tried addressing it directly but nothing has changed and the impact is ___.

72. TPS

Is a TPS report real or is it just pop culture integration from the movie Office Space? People always refer to it and incorporate it into office vernacular, but I think it might be a joke?

As far as I know, it’s a joke (just something they made up for the movie), but I’m sure there’s some company or field out there that really has something called TPS reports.

71. Negative employee

Can a manager ever change an employee’s view of themselves? One of my staff members is so incredibly negative, she affects the whole floor. She’s loud (just a big voice) and negative and everyone can hear it. We’ve discussed and it was in her annual review and she commented that she’s not negative at all, she’s very pleasant and people like her. Even our HR manager mentioned that she was the only person (out of 60!) to complain about everything during our *free* staff day out of the office (fun and games that people could opt out of, etc).

She’s so negative, and she doesn’t see it, so won’t work on it, even with examples of the behavior and how that affects her coworkers. Can this be turned around?

I’m very skeptical that you can turn it around in the amount of time you reasonably have available as her manager. If she was open to the feedback, that would be different (although still hard), but she insists there’s no problem.

70. Title on Resume

My company was acquired during Covid, May 1st my title was changed to match the new company’s other comparable roles and I was given a ridiculous title change from Accounting Consultant to Intelligence Engineer. I am getting my resume ready to start looking for jobs in the next month or so. What is my best option on my resume to not be thrown out based on my current position?

List it this way:

* Intelligence Engineer (Accounting Consultant)

That way employers know what the job is, but if they call to verify your employment they won’t get a completely different title than you ever mentioned to them.

69. Should I get extra pay to cover my manager’s vacation?

I’m currently covering my manager’s position while he takes a vacation that is the equivalent of just more than a business week. During this period, I’m taking on his role and continuing to meet my own daily and weekly deadlines. I have more responsibilities, final say on our weekly product delivery, and am the go-to person for any and all questions. It basically doubles my workload and I’m putting in overtime (but I’m salaried). Should I get a temporary pay boost? If so, how do I approach that?

For such a short period of time, it’s not typical to get additional pay. But if you do it more than this once, you can note on your resume that you filled in for your manager doing XYZ in his absence.

68. FMLA

I’ve tried to figure this out but can’t for the life of my find an answer. I know you generally cannot claim FMLA unless you’ve worked for a company for a year, but if you get pregnant before you’ve been working at the company for a year, but the baby won’t be born until after you’ve worked there for a year, are you entitled to use FMLA when the baby is born? Or is it on some earlier date in the pregnancy?

In other words, can you presume you’d be entitled to FMLA if you get pregnant a few months into a new job, assuming the pregnancy has no complications and goes to full term?

You are eligible for FMLA after one year of working there (assuming you have also worked at least 1,250 hours over the past 12 months). It doesn’t matter when you got pregnant, only how long you’ve been working there when you actually need to take the leave. (Same thing with anything else — if you need FMLA to get physical therapy for your broken leg, it won’t matter that you broke the leg before you were FMLA-eligible … only that you’re eligible when your first PT appointment happens.)

So yes, if you start a job in January, get pregnant in April, and give birth the following January, you will be able to take FMLA for your maternity leave because you’ll have been there one year.

67. Was this an interview faux pas

At the end of a series of interviews, to show how excited and interested in the job and company, I said if I was offered the job I’d definitely accept the offer. Since they my brain has been going “was that too much?” Thus my question, is doing that a red flag to people hiring employees? Because honestly, the job would be a life changing experience for me (a 24% increase in income, excluding bonuses. And my first job not involving sales)

No, you’re fine. In the future I’d avoid saying you’d definitely accept because it can make negotiating salary a little more awkward, but people say stuff like that and interviewers don’t consider it a red flag (unless there are other reasons to think that, like that you haven’t had a chance to learn anything about the job yet).

66. Do I put an interim title on LinkedIn/my resume?

I am VP of Teapots, and report to the President of Teapots. The President of Teapots is going on leave soon, and for several months I will be Interim President of Teapots. Is this temporary title change something I put on my resume in the future? On the one hand it’s just a few months, but on the other hand, I will be assuming President of Teapots duties fully for a few months! What makes sense?

Yes, you absolutely should. It doesn’t need to be a whole separate listing for that job, but it can be a bullet point:

* Acted as Interim Director of Teapots for three months in fall of 2022 (then add details)

65. recruited then quickly rejected

An in-house recruiter for a competitor reached out to me. I ignored the note until he followed up a week later, then I figured hey why not find out what they’re looking for, and we scheduled a call.

They gave me very little information about the role aside from a few bullet points. When I asked why they came to me, they said they found me through a team of people they have who scour their competitors for good candidates, who then supply those names to the recruiters. So I thought they must have known, you know, the basics of my background, and what I do, and what I’ve done.

But after we talked for an hour, and then they said they weren’t going to be moving ahead with me to the next stage. They didn’t say why.

Am I right to be a little put off by this? They reached out to me! Twice! It was my first time being recruited for something, so maybe this is just how it works.

Nah, this is how it works. They saw you had the basic profile of who they’re looking for and so the next logical step is to talk and probe more deeply — but it makes sense that at that point they will realize that some portion of the people they’re talking to aren’t as strongly matched as the others.

64. Pull back from being helpful

I started teaching the people a step below me. I think I’ve inadvertently taught them not to look up answers. I’ll give them the answer and where to find it for next time, and have started taking time before I answer. But are there other ways?

Next time, ask, “What have you tried so far?” or “What did you find when you looked it up?”

You can also tell them directly what you want: “Now that you have some experience with this, I’d like you to try solving problems like this on your own first and then come to me if you’re stuck — but I should warn you that I’m going to ask you what you’ve tried so far when you do.”

63. Dream life

If money was no object, what would you do all day?

Read novels. Eat carby things. Take many naps.

62. Company ghosted me, can I reach out again?

I had a phone interview with a company I’d be really excited to work for. I emailed them a thank you using your advice, and was told I’d hear back in a week. I waited two weeks and followed up, and they said they’d make sure my name had been passed on properly. I left it alone after that and never heard another word.

If I’m still job searching months later, could I email them again? Or would that be too pushy?

If it’s just been 2-3 months, it’ll be too pushy. They already know you’re interested and they interviewed you; if they wanted to move you forward, they would. If it’s been more like 6+ and the job is still open … well, I still wouldn’t, because the above still applies, but it won’t look as pushy.

61. Sick Time: Ask or Tell?

It seems like different managers/office cultures have different answers for this, but what is your professional take on the question of how to inform your supervisor that you’re too sick to work/have a doctor’s appointment or surgery scheduled? Some say that telling leaves no room for argument and is more clear/direct. Some are concerned that if you’re not phrasing it as an ask, you’re overstepping bounds of who is technically in charge here. Is there any right answer?

With sick time, you should tell, not ask. You’re not seeking permission; you’re explaining you will be unable to work for medical reasons.

60. Can I hang out with a coworker in the hotel if my company is paying?

Company is paying for an overnight work trip. Fellow coworker and I whom are friends want to do a movie and game night after the work dinner. Is it unprofessional/inappropriate for us to do the above? We’re both friends, we’re roughly the same age, and we’re both women. We are coworkers in the same department, neither of us has work overlap or supervisory anything.

Go for it, you’re fine.

59. Salary Badgering from Coworker

I was recently promoted and received a bigger pay bump than expected, such that I am now making within a few thousand dollars of a coworker who was promoted to the same job title several years ago. She’s angry about this and telling me that I should have rejected the raise. I told her I had no idea it was going to be that large (which was true) and wasn’t going to reject it. She’s continued to berate me, by email. Do I need to loop in a manager at this point? I’m not sure if this counts as “interpersonal conflict peers need to resolve.”

You should have rejected the raise?! She’s being ridiculous. Yes, at this point I’d bring your manager into it because your coworker is continuing to berate you after you’ve already tried to solve it yourself. (Be aware that might further inflame things, but it doesn’t sound like something you have the luxury of ignoring.)

58. old job

What is a polite way to tell the person who took my old job to look in the files before asking me? It’s been 4 weeks and she’s still hammering me with questions ALL the time, many of which are obvious.

Wait several days before responding and then send this: “Have you checked the files I left behind? Everything you’re looking for should be in there. Unfortunately I’m not available for ongoing questions because of my commitments to my new job, but best of luck with it!” And then feel free to ignore any further emails from her.

57. Asking Other Folks to Wear Masks in Meetings

I’m immune-compromised. I wear a mask everywhere at work. Thankfully I have a private office. In our large department meetings, am I unreasonable for asking folks to wear a mask in the relatively small room we sit in together for our 45-minute meetings?

No, you are not unreasonable. Explain that you are high-risk.

56. both sides

Have you ever received two letters that you’re pretty sure are two sides of the same story? Or multiple letters on the same specific incident?

I got two letters about the office with the turtles, in the same week! It turned out one was from the sister of the person working in that office.

I would very much like to get two letters that are different sides of the same story.

55. Asked to donate to employee at old job

Several years ago I worked for an organization where employees were constantly asked to donate for others’ expenses (usually weddings and baby showers). Since I left, I’ve been contacted multiple times about this, but I ignored the requests. I got a request by email a few weeks ago for a baby shower donation with a vague line about “If you do not donate, we will be forced to share this information with [your current employer].” I haven’t replied. Should I?

Wait, what?! A place where you no longer works is pressuring you to contribute to someone’s baby shower and is threatening to tell your current employer if you don’t? That’s incredibly weird, and you should tell them they can feel free to do that (because your current employer will not care and will also find it incredibly weird.)

54. Great Reshuffle

My question is, do you think the Great Reshuffle (aka Great Resignation, etc etc) will end soon? Ever? Never? At least in my field (higher ed fundraising), it feels like an endless loop, as people are bouncing around, filling and creating vacancies. I love the new job I got out of it, (fully remote, much better pay, better work environment), but I would also love it if my new team would stabilize and stop losing people/hiring/repeat again. Obviously, to be fair, I want everyone to get the benefits I got out of taking part in the reshuffle, but ouch, it’s starting to feel unsustainable to be constantly hiring and replacing and losing institutional memory.

I think it will end at some point. I don’t know when. I think/hope it will leave behind some permanent changes in the way people think about their relationship to work.

53. Should I talk to a lawyer first?

My boss is not applying my reasonable accommodations. I am planning to gather my evidence and speak with HR about it soon. A friend told me I should speak with an attorney first and let HR know I have spoken with an attorney. His reason is because HR might try to blow me off or not do all they can do unless I let them know from the outset that I know what I am legally entitled to. Is he right? Should I speak to a lawyer first (or at least get a list of my rights from google)?

You don’t need to talk to a lawyer first, and a decent company will act without the threat of legal action hanging over them. Plus once you involve a lawyer, things can get more adversarial (which isn’t to say you shouldn’t do it when you need to). But talking to a lawyer behind the scenes can still be really helpful; they can guide you in your next steps without your company ever knowing they were involved.

52. Venting to Coworkers about a Manager

What are your thoughts on coworkers venting about their manager? Just general work venting (tough deadlines, lack of support, etc.), nothing personal or malicious. I had a manager who would ask my colleagues if I ever talked about her and would tell me she saw any discussion of her with other colleagues as a betrayal. I always thought that venting about managers was a normal part of work life, that coworkers–who understand the environment more than friends or spouses–could offer insight into how to address issues or concerns with management, and that part of being a manager (especially one who didn’t take feedback well) was knowing that your subordinates sometimes would vent about you to others. What do you think?

Any sensible manager should know their staff will vent about them sometimes. If they’re doing it with a level of viciousness, that’s obviously a problem (but it’s a problem because it means something about the manager, or maybe the broader dynamics in the organization) but otherwise some amount of venting is normal and expected. In fact, I always tell managers it’s a good exercise to try to imagine what their team complains about in regard to their management — it can push you toward stuff you need to change without anyone having to tell you.

51. Frequent interview-ending answers

I work in HR for a company that includes jobs that are very entry-level, think retail, quick-service restaurants, roles like that. As can be expected, a very large portion of the candidates we get for those roles are people with less experience, and for many this is one of the, if not the, first jobs they have gone through interviews for.

My question is, when someone gives you an answer that is so out of left field, so irrelevant, and maybe even so inappropriate that it just completely torpedoes the interview, how do you react? I’ve been doing this for several years now and I still haven’t found a professional way to move on (not to mention I’m sure I’m doing the deer in the headlights thing). Do I half-heartedly continue the interview, knowing there’s no chance in hell this candidate will move forward? Do I end the interview right there (and what do I say)?

To add some context, here are some examples of questions/answers I’ve gotten in the last few weeks:

“Can you tell me about a time you disagreed with a decision that was made by a supervisor? Why did you disagree with it, and what did you do about it?”
“They slept with my dad. I didn’t agree with it because my dad is married to my mom. I knocked her front teeth out.”

“Do you have any questions for me?”
“So you get discounts on [product] right? Is there a limit to how much I could buy? What if I bought a bunch of [product] and then quit?”

“What’s something you’ve accomplished professionally that you’re very proud of?”
“Well, at one of my last jobs, I won a contest between me and some other employees. We wanted to see who could sleep with the most customers in one day. [Name] would’ve tied with me but her last customer was old and gross.”

I also had a candidate show up to her interview in a bikini (I’m in Hawaii. Not that that makes it okay, but it does kind of explain?) with a VERY loosly knitted sweater over it. It reminded me of a knit table runner my grandmother used to have. When I pointedly informed her about our dress code, she looked me dead in the eye and said, “are you saying I’m not sexy?”

Wow! It depends on the specifics, but if something is very offensive or obviously prohibitive, explain that and wrap it up right then: “Honestly, that would be prohibitive for this role (or “that would be so counter to how we operate that this won’t be the right match”). I don’t want to take up more of your time so we’ll end here, and thank you for coming in.” Or you can do a couple more questions and then wrap things up so it’s not quite so abrupt.

50. Kitties!

How are they? You have two, correct?

We had two at one time. Now we have six (four of them foster fails…). They are happy and loved.

49. References

I have been interviewing applicants for a position on my team. I had been setting up meetings to call their references, but I’m now told that HR emails the references a form to fill out. At least one of my colleagues thinks it gets a better response rate from the references than calling, but I’m concerned that these form answers are just going to be generically positive and not that informative. Is calling references becoming obsolete?

No, lots of people call references. The forms suck — they take way more of your references’ time, very few people are willing to put less-than-positive info in writing, and they don’t allow for nuance or follow-up questions.

48. Thank you letter

If you’ve had an interview with person A, and were told during that interview that next steps would be an interview with person B, but you’ve already got the invitation for the interview with person B less than 2 hours after your interview with person A and haven’t sent a thank you letter yet, should you still send a thank you letter to person A? And if yes (which I suspect is the answer) should it be any different then a regular thank you letter?

Yes. It doesn’t necessarily need to be different than it normally would be, but you could mention that you’re looking forward to talk with person B as a next step.

47. New Younger Coworker Holding Doors

We have a new younger male coworker that I don’t particularly enjoy working with who is new to the working world. Unfortunately, I am one of his supervisors.

I am fifteen years his senior and he often tries to hold the door open. He goes to great lengths so it doesn’t feel like a coworker thing, but more of a m’lady, chivalry thing.

I feel weird about it, I’m not sure why. Should I say something?

Is he holding it open for men too, or just women? If just women, the reason it feels weird is because he’s relating to you as a woman first rather than as his colleague/boss, and he shouldn’t be. You can make a point of declining — “no, you go ahead” — and see if that gets the message across.

46. Employee with excuses

I’m a new manager with an employee who isn’t meeting expectations. He does the bare minimum when given small, discrete tasks with a clear deadline, but this is a faculty position where we expect him to create and manage much of his own workload. Even when meeting regularly on his progress, he struggles to get from vague idea to plan to execution. And when he receives feedback, he’s a flutter of excuses (“I was too sick to work” -> Then you should’ve taken sick time!” -> “I didn’t know you wanted me to come into the office every day” -> It’s not a remote position!, etc.). I’m struggling to sufficiently communicate that it’s actually not my role to hold his hand through every detail and every intermediate deadline of every project, and our expectation is for him to manage those projects himself. Do you have some go-to phrases to use with employees like this to give them feedback and clearly set expectations?

“The requirements of this job are YXZ, and part of that is working independently to lay out a plan and execute it. I’m here as a sounding board, but the person in your job owns the responsibility of driving those projects forward and managing details like X and Y.” Frankly, it sounds like time to also say, “What I’m seeing as your strengths are ABC, whereas this job needs XYZ.” It sounds like he may not be the right match for the job.

45. Are some organizations more toxic than others?

I came from education and moved to a non-profit organization. My new organization is one of the top workplaces in our area, and it’s like night and day. I hear so much from teachers, and of course we see people leaving the profession in droves. Is that industry more toxic than most? Are small business more toxic than larger ones?

As a rule, I do think you find more dysfunction in small businesses than in larger ones. In larger ones, there are more checks and balances. In smaller orgs, one or two problematic personalities can have an outsized impact.

44. Burnout in employee who won’t stop working

I have a new employee who wants to work all the time (we’re in an industry where work does happen at all hours, but we have plans in place so someone isn’t doing it on their own). I’ve tried to stop him from being ‘on’ at all hours, but he’s salaried and since OT isn’t an issue, thinks he needs to be. A couple weeks ago he told me I was right and he was burnt out already, but then the cycle just continued. Any wording to get him to slow down?

Tell him directly to stop. Normally I’d say to use a lighter touch since normally it would be overstepping to say “you absolutely cannot do this” if overtime pay isn’t an issue, but if he’s already telling you he’s burned out while he’s still new, it’s reasonable to say, “I am concerned by what you told me, and I can see that you’re working more than you need to be. For the next month, I want you to stay logged out of work stuff once you leave for the day. No exceptions unless you clear them with me first. You’re worth more to me working reasonable hours and still here in a year, than working round the clock but leaving in three months because you’re exhausted.” You can also mention he’s modeling bad behavior for coworkers, or for other teams who will develop unreasonable expectations about when they can reach him.

43. The waiting game

is it reasonable to wait between an email telling you that you will receive an offer once it is approved and getting the actual offer? At what point can you ask for a status without seeming impatient?

Yes, sometimes there’s a delay in between hearing the offer is coming and it actually showing up. When it’s first mentioned, it’s okay to ask what timeline they’re working on. And if it’s been a few days (four-ish?) and you’ve heard nothing, it’s fine to check in and ask if they’re able to give you a sense of when you’ll hear from them. It’s OK to say, “I’m talking with other companies but I’m most interested in working with you, so I’m wondering if you can give me an idea of your timeline.”

42. AAM

How do you decide what letters to answer?

It’s a combination of what I think is interesting, useful, entertaining, and also frankly what I am motivated to write about that day. There is a LOT of writing that goes into this site every week and the only way to make it sustainable and not feel like a chore is to let myself pick letters based on what is speaking to me at the time I’m sitting down to write. I also think about recency/frequency — if I’ve just written on a topic recently, I try not to do it again right away unless it’s a different aspect of the same issue (and in that case, sometimes doing those close together can be an interesting juxtaposition — there are actually two letters like that coming tomorrow, the first about anxiety in a coworker, and the second about anxiety in a boss).

41. How to gracefully reject a counteroffer you didn’t really want?

I recently received a job offer from another non-profit in my city. When I told my (pretty great) boss, I got nervous and instead of just resigning, I asked for a counteroffer. I like my job and what I do, and more than that I really love my team, but I think I want to accept the other offer. So basically I am putting my boss through hoops, making her look into a potential counteroffer that I should never have seemed open to in the first place. How do I reject it gracefully? Because she’s genuinely trying, but it is time to move on.

Yeah, tell her now so she doesn’t expend any more of her own capital on it. “I’ve given this a lot of thought and I’ve decided to take the other offer. I know you’re in the middle of trying to put together a counteroffer for me, but I’ve realized that I’m committed to moving on because of ___. I really appreciate you trying to make it work though.”

40. Hierarchy Drama

What’s the most tactful way for me to ask my manager if I actually have to take direction from someone I work with?

“Can you clarify Jane’s role in regard to my position? When she makes suggestions for my projects, is that input I can take or leave depending on what I think makes sense, or are those instructions I should definitely follow?”

39. why are we meeting in the metaverse?

My company bought oculus headsets for us so we could have a business meeting in the metaverse. Am I suddenly becoming Old and Out Of Touch or is this as eyeroll-y as I think?

I am also Old but I vote eyeroll-y.

Read an update to this letter

38. How to support ‘toxic’ coworker

I’ve got a coworker who is very knowledgeable and who is mostly very fond of me and we usually work well together. She’s got a lot going on in her life (primary caregiver for a chronically ill relative) and has a tendency to lash out when something goes wrong.

Example: there was a data issue with something we do, and she intermittently makes references that *I* did something to cause it. (This data issue existed BEFORE my time at our company and I actually don’t have any access to update the data.) I decided to just take it on the chin and apologize, but she keeps bringing it up.

That sort of thing doesn’t really bother me, but I’m not the only recipient of this type of behavior, and she’s rubbed people the wrong way and has been demoted. She has a reputation for being someone who is difficult to work with in general. She has asked me to let her know if she’s ever too over-the-top in meetings, and I’m not sure how exactly to give her feedback without damaging our work relationship. (Yes, I know she ASKED – but I’m not sure how she will take the truth.)

You’re not obligated to do something that could be risky to you just because she asked. If you trusted her to take the feedback well, it would be different. But maybe you could ask her: “If I ever notice something like that, how exactly would you want me to tell you? I’ll be honest, I’d worry about damaging our work relationship.”

37. Can I ask to talk with female employees during the interview process?

As a female software developer currently looking to leave her current company (for a number of reasons that could go in a longer question), I’ve been interviewing around, always with a panel of men (almost always exclusively white men at that). One common thing that I hear is how great Company X’s diversity programs are, but always from the viewpoint of white men. My company also has “great diversity programs”, unless you ask the female devs (all 2 of us in a company of 100+ devs).

So, can I ask to speak with, even informally, with female devs at the companies I’m interviewing with to get their perspective on things? If so, what’s the best way to do so?

One thing I have going for me is that female devs with my experience are hard to come by, so I seem to be in high demand (even if only as a token hire).

Yes, absolutely you can. “Can you put me in touch with some female developers so I can hear about their perspective on working here?”

36. Don’t want to work

I like my job and I like the organization I work for, I’ve had a string of fantastic roles but I still never WANT to work. Is there something wrong with me? I’d rather do anything but work, even when it’s work I enjoy?

No, you are normal. That’s why they pay us! Most of us would rather be in control of our own time. Lord knows I’d like to be napping most of the time.

35. Culture question

I’m one of four full-time employees supporting a sales force of about fifty people. The four of us work in the office full time, but there’s space available for any sales personnel who wish to work from the office. Some do, some don’t. The problem is that the ones that spend time in the office REALLY like to party and routinely hold after-hours get-togethers in the office.

It’s part of company culture, but it’s starting to get out of control. They fill the fridge with alcohol to the point that our lunches don’t fit. They forget to close the refrigerator door, leaving our food to go bad. We don’t want to be petty, but we loose food on a regular basis. I feel like like my cottage cheese deserves as much space as their beer, but many days it gets crowded out. They also leave messes: like I spent a week with a giant, plastic tub of warm craft beer floating in ice-melt just hanging out under my desk. I finally threw it all out because it got a little disgusting.

We have spoken to our manager but nothing changes. We have cleaned-up their messes, thrown out partial bottles, etc. Sometimes they notice and complain, but they don’t quite know who did it. Many offices in our company have similar issues, but ours seems particularly egregious. This isn’t personal. I do drink alcohol myself, but I do it with my friends on my own time, not in the office. Liability could be an issue here. We are also concerned about the possibility that there are those who might be triggered by all the alcohol consumption, but are not brave enough to speak up. Do you have any advice on how to address this? Our manager often joins in the parties, but that’s also part of our company culture. And some of the major drinkers are important sales persons who have earned company acclaim. Are we out of line in wanting fridge space? We’re considering just buying our own fridge. Do we have any recourse here?

The drinking culture sounds widespread enough that it’s going to be hard to change without it coming from the top. But you should ask for a separate fridge for the support staff (ideally in a separate location so the sales staff don’t just take it over).

34. Employee insists on “keeping up with emails” while on vacation

I have an employee who has proactively told me that he will be “keeping up on his emails” while on his upcoming multi-day vacation. A lot of our team’s work is initiated via email so keeping up with emails can often translate into actual work tasks needing to be done.

I have repeatedly told my team that no one is ever expected to work while on PTO even if they are enjoying a “staycation”. Team members are expected to back each other up and I am also available to pick up any slack. While I know I can’t physically stop my employees from checking their emails when they are out (nor do I want to become a micromanaging email cop) I am concerned about the impression this sets for the departments we support, that we operate in an “always on” culture, which we don’t.

I remind my team about the need for setting proper boundaries and tell them that just because someone comes to you with an issue that they feel is urgent doesn’t mean it automatically becomes urgent for you. If this employee does end up responding to emails while on vacation, it may cause confusion if his backup is already dealing with that issue.

While I admire his drive to prove he is a good team player, his insistence on keeping up with work while out sets a bad precedent for the team. I am tempted to tell him that going forward, I don’t care if he checks his email but I don’t want to hear about it and he must not respond to messages from his departments. If he ignores these instructions, we will have a serious conversation upon his return. Do you have any other advice about how to get him to stop this behavior or am I making a mountain out of an email mole hill here?

“You’re welcome to check your email if you want to — although I’d prefer that you fully disconnect so you come back refreshed — but I don’t want you responding to anything while you’re away. We’re setting up coverage for you so it’s going to cause confusion if you’re responding to things that your back-up is already working on. Deal?”

And all your points are well taken.

33. Phone in Meeting

What is your opinion about someone quietly playing games on/using their phone in a 4 hour meeting when their contribution is approximately 5 minutes. (Essentially it is several meetings with a customer rolled into one)

If it’s a customer meeting, they shouldn’t be playing on their phone; rightly or wrongly, it looks bad. But I’d argue the bigger questions is: do they really need to be there for that entire time? Can they be brought in just for the relevant section?

32. Multiple letter submissions

What do you think about people who submit the same letter to multiple advice columns (like to you and Dear Prudence and Hax)?

It’s an understandable impulse — I assume they don’t know if they’re going to get an answer from anyone so figure they’ll cover all their bases. Or maybe they want different perspectives on their situation. It doesn’t seem to me like an unfair number of bites at the apple, if that’s what you mean.

And it’s interesting to see how the answers differ when it happens! (And also sometimes not surprising that we all spot that same letter in our mail and pick it to answer — there are some letters that are irresistible.)

31. getting up and sitting down

I’ve read before that if you have a desk job/ sit all day that you should get up every hour and stretch or walk around for ten minutes or so. Is that actually acceptable to do? This sounds like a crazy question I’m sure, but if your productivity isn’t affected by doing this, that seems ok right? But then again you wouldn’t be producing work during those stretch breaks…

It *should* be acceptable, but you’re right that in a lot of jobs it would seem like a lot of time when you add it all up. Capitalism!

Try to combine it with other stuff you need to get up for anyway — going by someone’s desk to talk to them, getting coffee, hitting the bathroom, etc., although it still might not add up to 10 minutes every hour.

30. Resume

What kind of achievements can I list if I work as a receptionist? There are no goals in the job and no advancements

Imagine someone in the job who was doing it badly, or even just sort of mediocrely. What’s the difference between the way you do the job and the way that person does that job? That’s what your resume bullet points should capture. For example, maybe it’s “Interactions with office visitors regularly elicited unsolicited praise” or “promptly and efficiently answered and directed calls for busy 65-person office” or so forth.

29. New job adjustments

How long should it take to tell if a job is “right” for you or not? I started a job three months ago, and while the promise of projects is exciting, it’s been very slow and the culture around onboarding/filling your plate seems to be a long one. How long is too long to wait for it to pick up?

I think you need more information. Can you talk to your boss and ask what timeline to expect for more work coming your way, and what that process will look like, so you know what to expect?

28. Dishonest manager

I recently resigned from my job. There were many reasons, but one is that I realized my manager was generally a dishonest person. She’s friendly and nice and desperately wants to be liked. As a result of being totally unable to have direct conversations, she often straight-up lies: She says she’s handling a problem that she actually isn’t; she tells one employee that “Joe said they’d be happy to do XYZ!” and then tells Joe the inverse, etc. I know she is going to ask me why I’m leaving. Is there any way I can say “You lie too much” in a way that she will actually hear and process? Or do I just say nothing and stay on good terms?

The only reason to say it would be if you wanted the personal satisfaction of saying it. If you’re hoping she’ll hear and learn from it, she won’t. I’d say nothing and leave on good terms.

27. Interview upcoming

I work in an office with a lot of turnover. In the eight years I’ve been here I’ve had three bosses, six people in the fiscal position, six people in the coordinator position, and various other positions that come and go. Since we have such frequent turnover, my old position was combined with the fiscal one (both grossly underpaid) and I now do two full time jobs for still terrible pay. I have an interview coming up. When they ask me why I am looking to leave my current position, is it okay to say because of the pay and high turnover? Or does that come across as too negative?

The fact that you’ve been there eight years is a very good reason! You could simply say, “I’ve been here eight years and I’m ready for something new.” No one will question that. (That’s not to say the others aren’t acceptable reasons, but this one is even more bland and neutral, in a good way.)

26. In a perfect world…

If you had the power, what single mandatory employment law would you enact?

Would it be something fanciful (like that each employee has the opportunity once every 12 months to vote to keep/change/demote/fire their Manager), or would it be something practical (like minimum annual leave conditions)?

I think I would make it easier to enforce the laws we already have. Employers get away with violating so many workplace laws because the bar for employees to take legal action against them is so high. That’s not generally the case with really straightforward stuff like wage violations, but it’s definitely the case with things like discrimination, harassment, and retaliation.

25. Iced coffee or hot coffee?

Is iced coffee or hot coffee better?

Iced coffee. Hot tea.

24. I quit no-notice; could I have handled it better?

This Monday, I quit a job that I’d been working at since March of this year. The advertised job role was one of an “administrative sales assistant” to the semi-retired company founder and his son. In reality, I was performing the role of an executive/personal assistant, a sales administrator, and a salesperson, since the son largely does not perform his job and all responsibility for his performance would eventually fall on me: did I make sure he was following up on his new leads? Did I make sure he’d responded to his current customers? Did I ensure that he passed on updated pricing, sometimes acquiring updated costs, applying the desired margin, and sending along the numbers myself?

I had tried to negotiate commensurate pay for my increased responsibilities (I was making 37k a year), with consideration that I hadn’t been there long. When it was made clear that that would not happen (even though my boss had hinted at me earning commission around month 1), I asked about implementing a process for delineating between my listed job description and the son’s responsibilities, and how to proceed when he was pushing his job onto me. This conversation was had 2-3 times and nothing was ever implemented by my boss or the son’s (supposed) boss, the VP of sales.

My boss (the company president), the founder, and the son all spoke with vitriol about my predecessors. My boss had also recently laid off one of my coworkers without notice, and had been known to fire people in response to them putting in a notice. So, this Monday, I realized that I would rather be dead broke than work another day at the company. I packed up my things, left my paperwork in order, and told my boss I was quitting, effective immediately. I explained that, based on how the son had spoken about my predecessors, I believed that work would become a hostile environment if I were to put in a notice. He said, simply, “well, I don’t appreciate that. Goodbye.” and turned away from me. I said some goodbyes to my coworkers and walked out.

I’m so, so glad I’m not working there any more, but I still feel a deeply ingrained sense of guilt. The son sent me a long text about his disappointment, and the founder called me and said he was also disappointed. Both expressed that I should have “talked to [them] about it,” but it ultimately came down to that the son was making 6 figures while I did his work.

In short: was I wrong to quit no-notice? Or could I have handled this better? Our HR person and one of the top sales people who trained me both encouraged me to quit as soon as I was ready, and both are providing references as to the quality of my work.

If your boss has a track record of making people leave as soon as they give notice, it shouldn’t be any surprise that people will start to leave without giving notice. Why would they? That’s what this guy gets.

There’s always the question of what you might lose by doing it this way (like a reference if he’s contacted directly) but if you decided any possible trade-offs were worth it to you, you don’t need to feel guilty.

23. What language should I learn?

I am working at a tech company that does business around the world. One of our available “lifestyle benefits” is a subscription to a language learning program. After English, what language do you think would be most valuable in today’s workplace?

It depends on your field and your location! But absent any other information, if you’re in the U.S. I’d say Spanish.

22. Management Tools & Techniques

What are some of your favorite tools (applications, etc.) and/or techniques for effective team/process management? E.g. “Trello”, or “Use a recurring calendar event to reserve time for focused work.” Just the most impactful (and perhaps easiest to overlook) things which come to your mind.

Postmortems — debriefing a project after it’s over to figure out what went well, what could have gone better, and why.

Also regular one-on-ones as a way to stay engaged with the work your staff members are doing and have a regular place to giving feedback and talk about priorities, obstacles, etc. If you use them well, they’re essential. (Too often managers don’t use them particularly well though and they end up not feeling like a great use of time.)

21. Peer to Manager – when everyone leaves

I recently went from being a long standing member of a team (one of the last original members from 3 previous managers ago) to now being the manager. Since my new position, the other 2 long standing members of the team that were direct peers in position have left. They have promised up one side and down the other that “it’s not me,” but it’s certainly hard to not feel that way. On the flip side, I am excited that I now get to build MY team. Is it wrong to feel that way?

I don’t think it’s wrong, as long as you’re taking a rigorously honest look at whether things on the team might have driven them away. Two people isn’t a huge pattern, but it’s always good to look at stuff like that (because people will rarely tell you that it’s you).

20. When will I feel settled at a new job?

I just started a new job in July in a highly technical field (PhD + 5 years post experience) when should I feel ‘settled’? 3 months? 6 months? When will I be ‘useful’?

I can’t speak to your field specifically, but if a general answer is helpful — I think in many jobs there’s often a moment about 3 months in when it suddenly feels like things are starting to click in a way they weren’t before, but it’s often 6 months before you really feel settled and like you’re useful.

19. Probation Period

How much notice is required if you quit within a probation/introductory period? I recently quit a new job while in my probation period, my offer letter did not specify a specific notice period to give, just that employment is at will and both I and the company could part ways at any time. The job was basically a bait and switch and I was really unhappy and dreaded going into work every day. I gave notice and said that I could work through the week if they wanted, assuming that they were going to let me go that same day. They balked and said I needed to give a months notice. I think they’re out of their gourd. What it typical when you quit during your probation period?

It’s less a question of the probation period and more a question of how new you are. Some probation periods last a year or longer! But if you’ve been there a couple of months or less, offering to work out the remainder of the week is perfectly reasonable. Your company expecting a month is ridiculous and they were indeed out of their gourds.

18. Can a candidate be too honest during the hiring process?

I recently had a candidate who cancelled a round of interviews, citing not feeling mentally ready after a breakup that occurred some months ago. This would have already been a factor when the interviews were scheduled initially, so it adds some concern to the sudden cancellation. Normally I’m all for honesty from both sides during a hiring process, but am I right to think this would be a yellow to orange flag?

It’s definitely an unusual thing to say and it raises some questions about … resiliency. And judgment too, really, in that they said it. So yeah, I’d be concerned. I wouldn’t necessarily reject outright over it, but I’d be looking for other indicators on those fronts.

17. Fostering

How is fostering going?

Good! We’re taking a break right now because my mom is sick and I want to be fully available to her but I highly recommend it. Especially fostering teenagers — there is a huge shortage of foster homes willing to take teenagers and a lot of them end up in group homes or sleeping in social workers’ offices as a result.

All: If you have ever thought about fostering, and especially if you have ever thought about fostering teenagers, please contact your city/county and they can tell you more about the process in your area.

(And also teenagers are funny! And you will discover so much new music — my phone is full of Megan Thee Stallion now.)

16. How can I stop helping my friend?

I have a friend from college who truly makes unwise decisions. He has had some bad luck that isn’t his fault but he also quits jobs to get-rich ideas, then whines on social media about being left alone. He needs help I can’t give him.

But now that I’ve gotten to a good place professionally, he keeps asking me to refer him to things. He is very very sensitive, but I wouldn’t trust this guy to complete any job. Is there a gentle way to let him down or am I doomed to slowly freeze him out or enrage him by being forceful?

Am I reading correctly that you’ve never worked with him? If so, there’s your easy out: “I can’t recommend you because we’ve never worked together. My reference wouldn’t carry any weight.” If necessary you can add, “And it’s been drilled into me that I can’t vouch for people professionally unless I know their work firsthand.”

15. What should student employees learn in college jobs?

As someone who manages student employees (in a college/university setting – they are serving as peer educators) – what are the most helpful things for them to learn about working and professionalism? They are working very part-time (3-10 hours/week) and arrive with a range of professional experiences. There is required training as part of the job where we sometimes focus on professional development and their career goals (frequently as they relate to the work) and I want to make that space as valuable as possible for their future work experiences.

How to receive feedback. How and when to ask for help. How to observe what’s happening around you to figure out the culture (in both large and small ways — from how people answer their phones to understanding the dress code to how to be in meetings to how to agreeably disagree). What good business writing looks like (because it’s very different from academic writing). And when someone asks to talk to you, always bring something to take notes.

14. Eating at work events

Please settle a debate I have with my partner. He says at work events with food, you should break the ice and get up to eat first because no one likes the uncomfortable dance of “no, you first.” I am a passive aggressive midwesterner through and through and believe you should eat last (especially if you/your dept is hosting). In 15 years together, this is one of our only disagreements so your input is much appreciated!

I actually think it depends on the context. If you’re very senior, ideally you’d hang back and ensure others get to eat before you do (you don’t want a situation where all the senior people take the best food and the lower-paid staff who have more reason to appreciate free food get left with the dregs). On the other hand, though, if no one is going up to get food, you can do a good deed by leading the way and breaking the ice. It’s also a good deed to say, “Let’s have all the interns come up here first.” (On the other hand, then you will get interns who deliberately take less food than they really want because they worry about looking greedy and they haven’t seen how much others find reasonable to take yet, so really this is much more of a clusterfuck than I thought when I first started writing this answer.) (Except that it’s not because you, I, and your partner are all overthinking it.)

13. good definition of manager/management

In a recent conversation I realised there isn’t widespread agreement on what it means to manage or to be a manager. I didn’t find any simple definitions in your book or the AAM website.

Do you have a simple elevator definition for what the job of a manager is?

In my book for managers, my co-author and I define the job of a manager as to get excellent results through other people. That sounds awfully broad, I know, but so many things follow logically from that — it means you need to set the right goals, ones that represent meaningful progress but without being unrealistic or insufficiently ambitious. It means you need to hire and retain a great team and develop their skills. It means you need to be the kind of manager people want to work for (since otherwise your great team will all leave). It means you need to clear about what you expect, help people meet your expectations, and get everyone aligned around a common purpose.

12. Embarrassed by Age

I (22) am fairly new at my job, it’s my first post-college job, and have realized that the large majority of people in comparable positions at other organizations are usually in the mid-30s to 40s. People often assume that I’m in my mid to late 20’s but not that I’m fresh out of college. I’m worried that if they found out my actual age that I would not be taken as seriously as I would be if I was older. Is it weird/unethical, if when asked what I did before I got here, to be vague about my past job history and just go “oh I worked at XYZ” but leave out the fact that I was actually just an intern there?

It’s not unethical. It’s accurate!

But I also, I think you might be feeling more weird about this than they would if they knew your age.

11. We Don’t Talk About Sal-a-ry, No, No

I know it’s not legal for employers to tell you you that non-supervisory coworkers can’t talk amongst themselves about salary. Is it legal for employers to put clauses in their handbooks/sign-on paperwork stating non-supervisory coworkers can’t talk about salary amongst themselves then pull the “Well you signed this, so you can’t talk about it, stop” routine?

Nope.

10. Recommended books

Do you read all of your recommended books the week that you recommend them? If so, what happens if you don’t like the book you read that week? Are you reading multiples books every week? (Love the recs!)

No, they’re not all from that week! Sometimes I didn’t read anything that week, and sometimes I didn’t like whatever I read enough to recommend it. So on those weeks I just pick a book that I read and liked in the past — long ago when I first started doing a weekly book recommendation, I made an initial list of stuff I loved and wanted to recommend. So when there’s not something I read and loved this week, I just pick something off that older list.

9. How do I respond when I get a raise?

How should I respond when I receive notice of a raise? We are notified several months after performance reviews, usually through a somewhat formal letter emailed by my boss (I work remotely). I never really know what to say. I usually say “Thanks!” and end up feeling like a clod.

“Thank you, I appreciate it!” is perfectly fine (and normal).

8. No Contact After Interview

How common is it to just never hear back from a company after you’ve applied and interviewed? This has happened to me twice now, both with presumably reputable agencies – I applied, interviewed, thought it went well, and never heard from them again. Is this normal?

So, so, so, so common. Companies routinely ghost applicants, even after multiple interview rounds. It’s rude as hell, but it’s incredibly common.

7. Bring straightforward about performance issues

I have two direct reports current struggling with performance – one due to quality issues in his work, and the other with attitude problems. I’m somewhat new to managing and I’m really struggling with how to talk to these two:

For the first, it seems like either his past manager wasn’t totally up-front with him about the quality issues being the main reason for not being promoted/given increased responsibilities – that, or the past manager was, and he just refuses to acknowledge it. I get the feeling like he drastically underestimates the effect past quality issues have had on our trust in him and seems impatient for us to move past it. He also is starting to display some bitterness about other people being promoted before him. I’m sort of concerned that no matter what I say, he’s already got this idea in his head that we’re taking a couple of minor issues too seriously and are committed to being unfair to him.

For the second, I’m just not sure how to say “you need to be not completely unpleasant to deal with.” She has a habit of jumping to the worst possible conclusion about others’ motivations/intentions and responding aggressively to people outside our team. Part of her job is dealing with other people effectively; I genuinely don’t understand how she could have gotten as far as she has if she behaves this way. I keep having conversations with her about individual behaviors/incidents, but it feels like this is a bigger problem (ego/overall negative outlook) that seems inappropriate for me to try to address.

For the first: I would name what you’re seeing. “I’m getting the sense that you think too much weight is being put on X and that you’re impatient that it’s still an issue. I want to be up-front with you that I see these as serious issues and I will need to see significant, sustained improvement in those areas before I can give you additional responsibility. I’m of course willing to listen to your perspective if you want to share it, but I want to make sure you have a full understanding of where things stand right now.”

For the second: “Part of your job is maintaining good relationships with colleagues, which includes things like XYZ. That’s part of what you’re being paid for, and it’s as much a part of your job as meeting deadlines or producing error-free work. I need to see changes like ____ in how you work with people.”

I would also start thinking about what you’ll do if you don’t see those changes — is it bad enough that you’d move her out of the role? If so, I’d be up-front about that too if the first conversation doesn’t get through to her.

6. I’m seeing a coworker… we aren’t “out” yet, and this offends a third coworker.

Per my company’s policy, the dating thing is above board. We’re at the same level of seniority so neither of us is in charge of the other. We’re both… shy, private people, so we haven’t come out at work yet, which wouldn’t be an issue if me being “single” didn’t apparently physically pain another coworker.

Short of coming out as “I’m dating so and so,” is there a way to say “Please don’t involve yourself in my relationship status?”

Good lord, whether you were dating someone or not, your pushy coworker needs to back way off! How to say it will depend on how pointed you’re comfortable being, but it would be very reasonable to say, “I don’t want to discuss my dating life at work, please stop bringing it up” … and if it continues, “It’s really weird that you keep raising this after I’ve asked you to stop.”

5. Rejected for being an MBA candidate

I was recently laid off and am now job hunting. I am also in the process of getting my MBA. I have it on my resume with an expected graduation date about a year and a half in the future.

I recently made it to the final round of interviews at a company and they asked about my plans with my MBA. I said most of my experience was self taught or hodge podge (I’m an analyst with a liberal arts degree and I learned most of my skills from free classes or Google). I want to fill in the gaps, advance my career, and I just genuinely love learning. The interviewers were unimpressed. I did not receive an offer because they said MBA candidates would always want a promotion once they had their degree and they didn’t envision one. My degree is close to two years in the future so a promotion doesn’t seem that unreasonable (I didn’t say this).

Is this a thing? Do MBAs in progress read as too aggressive? Did I answer the question wrong?

If you’re in the middle of getting a graduate degree, most interviewers’ assumption is going to be that you want to use it professionally in some way. (That’s especially true of an MBA.) So yeah, they’re going to assume you’ll either leave quickly, or want a promotion quickly, or just that your professional interests don’t line up with the job. Or even if they don’t assume it’s *definitely* going to be the case, they’ll figure it’s likely enough that they’d rather focus on other candidates who don’t have that particular risk profile.

4. Am I doing everything wrong?

I read an article that said that you should apply for jobs that you meet 40-70% of the criteria because recruiters don’t want to hire people who are 100% a match because there isn’t enough room for growth and people are more likely to get bored and leave. Is that accurate?

Assuming it is, I am wondering if I have been choosing jobs to apply for poorly, because I am attempting to change fields. I have a masters degree and some experience from my previous job which I was in for like a decade. I have been mostly applying for jobs that require 0-3 of experience because my experience is mostly in a different field (although I was able to get some experience in my previous role and there is crossover). Should I be looking for positions that are more of a stretch?

I’d say a lot of hiring managers do like to hire people who meet 100% of the criteria, but that they’re often very, very willing to hire people who meet less than that — like 75-80% of the criteria, as long as the ones you do meet are key things. You’re not entry level because you have a decade of work experience, even though it’s in another field, so I wouldn’t apply to jobs that are targeting people with zero years. Try applying for more of a mix and include positions that are a little higher than what you’ve been going for, and see what happens!

3. Is everyone really saying “commentariat”

Or are you editing them and putting that word in there? I see it so much here!

It’s not me! I say “commenters.” I think “commentariat” is an internet thing though.

2. Should I give my co-worker advice

I recently had a meeting with my manager and other 2 co-workers. At this meeting my much younger and new to the company co-worker expressed how bored she is, how slow things are, and have been since she got here. She came from another company doing a similar job but in a different setting. Think an urgent care nurse versus private clinic. My manager was trying to be sympathetic and supportive, but didn’t just honestly say that this is how things are in this practice, and they aren’t going to change. Should I have a talk with her and let her know that this is just how things are, and if she isn’t happy she should look for other opportunities? Or keep my mouth shut and do my job?

It sounds like it would be a kindness to let her know what to expect there. There’s some risk that if you have this talk, it could get back to your manager, so if that’s a concern I’d choose your framing with that in mind — i.e., maybe don’t suggest she job search, but do lay out for her a realistic picture of how things work there and what’s reasonable/isn’t reasonable to expect. (And yes, it’s BS that you have to think about whether to pull your punches, but I think you can convey the important stuff here regardless.)

1. Should I take away responsibilities from an employee because they seem to trigger anxiety/panic attacks?

One of my team members overseas a large team of people. He is amazing at his job! And the reason he is so amazing is that he is personally invested in every person on his team. Unfortunately, he is so invested that when things happen outside of his control, like schedule changes or people quitting, he gets anxious, even to the point of panic attacks.

Some aspects of our job are not going to change: we work in an industry with high turnover, so people are going to quit. But one thing I can change is to take responsibilities off of his plate that seem to cause more anxiety.

I hesitate to do this, because he is amazing at his job and I don’t want to undermine him. However, I want the best for him as a person; I don’t want him to be in a role that causes so much anxiety. However, I think if I asked him about this, he would balk at losing those responsibilities. But should I do it anyway, for what I see to be his own good? That seems to be a huge overreach in trying to solve someone else’s problems, but it is hard for me to see him get so anxious.

I don’t think you should take things off his plate if it’s just because it’s hard for you to see him get anxious. But I do think you should look at the impact on you/others/the workflow when he starts panicking — if it’s affecting you/others/the work, that’s a legitimate discussion to have with him.

my coworker keeps trying to undermine me

A reader writes:

I left a toxic job back in June, and accepted a higher-paying, higher-title job at a nonprofit organization I respect very much. The culture here is wonderful, my manager is fantastic, and, for the most part, so are my coworkers.

There is one coworker, though, who I’m having a tough time with, let’s call him James. We report to the same manager, and we are equal title-wise. He has been here for about three years. My position is new and I took over one of his main responsibilities, mostly because it fit well with my job. This task is mostly an internal service for staff, and many, many staffers experienced frequent issues with it. The software program was blamed as the culprit. A few of these issues occurred in my first few weeks, while I was transitioning into the lead, and I discovered that it was not the program at fault. The software log showed that James was clearly, undoubtedly making mistakes. I didn’t say anything at first since the issues were quickly resolved, and I was taking over the task anyway. However, I became irritated when James made a big scene out of every instance, dragging me to the staffer experiencing a problem and theatrically ranting about how terrible the software is. He would then follow me back to my office, still ranting over and over about the software.

My final straw was when James made yet another mistake in the program, and put on his usual theatrics when I caught it. I pulled our IT manager aside (he assists with some aspects of the task) and showed him the log. He immediately saw the problem and said he would talk to our manager about it. The next day, our manager informed James that I would be solely responsible for the task, took away his software admin privileges, and that was the end of it. There have been zero issues since I’ve taken over.

However, now it’s two months later and James cannot let this go. He will often come to my office to “remind” me of very basic task-related things, and when I ask if there’s a reason, he’ll say, “No, I’m just reminding you.” I avoid asking him any questions, because it inevitably leads to a condescending lecture that veers completely off-topic. I’m writing now because yesterday he pointed out something in the software that is so basic I could not even begin the task without knowing it. It would be like coming up to a typist and saying, “If you need a capital letter, hold the Shift key.” I looked at him and (admittedly curtly) said, “Right, I know. Obviously.”

I know I need to address this, but I am still new and I don’t want to come off as someone who makes mountains out of molehills. Also, I realize I have built up some resentment for James, and I want to make sure I’m staying completely professional. I notice that most of my coworkers seem to feel similarly about him; I’ve overheard conversations about his daily, loud personal phone calls, and his tendency to spend significant time “socializing” (really just bothering coworkers).

Oh, James. It doesn’t take a psychology degree to surmise that James is reminding you of basic, core elements of your job because he feels insecure, not only because you took over one of his main responsibilities and are doing it better than him but also because you’ve presumably figured out that his dramatic complaints about the software were actually a cover for his own incompetence. That’s got to sting.

Most people in James’s shoes would lick their wounds privately, but instead James has made the odd (and yes, probably sexist) choice to try to build himself back up by lecturing you on how to do your job … a job he couldn’t do successfully himself and at which your skills are clearly superior.

You’ve got a few options for how to deal with him. The first and easiest option is simply deciding not to care. James’s “reminders” to you are clearly about him, not you — and they’re loud signs that scream, “I’m embarrassed that you’re better at the job than I was.” Any chance you can find your way to a mental framework where you feel more pity than annoyance when he does it?

Alternately, you’d be on solid ground just letting yourself have a natural reaction to his condescending “help.” When he informs you of the basics of your job, you don’t need to struggle for a polite reaction. Give your face permission to express how weird the reminder is and say any of the following:

  • “Are you really telling me how to do X?”
  • “Have I done something to give you the sense I don’t know that?”
  • “This is really remedial guidance. Is there something I’m missing?”
  • “That’s a really odd thing to think I wouldn’t know!”

If he responds that he’s just reminding you, you can say, “Please don’t, it’s unnecessary.”

That’s probably more blunt than the way you’re used to speaking to co-workers! But it’s reasonable when someone treats you like an incompetent child. (And bluntness isn’t inherently rude, even though it can feel that way when you don’t normally need to employ it.)

It’s possible that responding like this a few times will make James feel foolish enough that he’ll back off.

But if he doesn’t — or if you want to skip that step and move right to this one — your next option is to talk to him directly about what he’s doing. For example, you could say, “You’ve been reminding me of things like X and Y — very basic things that of course I already know as part of my job. Can I ask why? Have I done something to make you worry that I need that kind of guidance?” He’ll presumably say no and that he’s just trying to be helpful, to which you can say, “I appreciate your interest in helping, but it’s getting really odd to be reminded of such basic pieces of the job. I’d appreciate it if you’d stop. I’ll let you know if I ever need guidance.” If he keeps insisting he’s being helpful, you can say, “Even so, I’m asking you to stop.”

It’s pretty likely that this will put a stop to it. If it doesn’t, then something is going on with James that is beyond a peer’s ability to handle. At that point, if you don’t feel you can comfortably ignore him, you’d need to enlist your boss. If you go that route, you could frame it as asking for her advice (which is a good way to bring something to your boss’s attention without just complaining): Explain that he continues to interrupt your work with strangely remedial reminders even though he’s seen that you have everything under control, and even though you’ve asked him multiple times to stop. Ask if she has any insight on a better way to approach it.

But again, ignoring him remains an option too, and possibly the easiest one if addressing it yourself doesn’t work.

Originally published at at New York Magazine.

my boss only wants to hire attractive young women

Announcement: At 2 pm ET today, it’s part of 2 of last month’s speed round! Last month’s speed round had 700+ questions submitted, so this time I’ll be answering some of the questions I didn’t get to in round 1. Follow along live on the home page later today.

A reader writes:

My boss, Todd, who is the company CEO, believes that we should hire attractive women for roles on my team. Role A’s primary responsibility is to cold call prospects and convince them to take a meeting with our sales team. Role B may occasionally involve coordinating virtual events with our customers and prospects. Our market is primarily middle-aged men, and my boss believes that they will be more receptive to these outreaches if they’re attracted to the person making the request.

We do have an attractive, young woman (Pam) in Role A right now. Recently, one of our prospects told a sales rep that he had only shown up for the sales meeting because Pam “sounded hot.” That prospect ended up not being a good fit. I know of one call where Pam was harassed by a prospect who pressured her to meet him for drinks. Pam deferred and the prospect never agreed to a meeting. From the metrics, there is no evidence that Pam outperforms her male colleagues in terms of booking meetings, and she actually has the lowest show rate for her meetings.

I have told Todd that I don’t believe this is an effective business strategy, citing the data and examples above. But he keeps bringing it up, referencing pharmaceutical sales as an example of using women’s attractiveness as an advantage in prospecting.

What I haven’t told Todd is that personally (and as a woman myself), I find the idea reprehensible and exploitative (and possibly illegal?). I feel like he wants me to dangle inexperienced young women as bait to lure in leering creeps. He would likely brush that off by saying that (1) my responsibility and priority is to optimize the team to get the most meetings and (2) young women who are dedicated and smart should want to use their attractiveness as a professional advantage.

The whole thing might be moot depending on the candidates we get. Maybe the most qualified candidate just happens to also be an attractive young woman and he can feel like he got a win. Or maybe no attractive young women apply and we have to choose somebody who doesn’t meet his gross requirements.

Or maybe I should just quit.

Eeeww, Todd sucks.

Where to even begin!

First, yes, it is indeed illegal in every state in the U.S. to factor candidates’ sex or youth into a hiring decision. It violates the federal laws against sexual discrimination and age discrimination. (A few jurisdictions also make it illegal to discriminate based on appearance, but not federally.)

Then there’s the fact that Todd wants to use young women for this purpose at all — to, as you say, dangle them as bait to attract men who by definition are more likely to be leering creeps. That’s gross enough, but I also assume he’s doing this without the consent of the women involved, since presumably he’s not explaining his “strategy” to candidates before hiring them. Imagine starting a new job, which you felt good about getting on merit, and then realizing that you’re actually there to be bait for men.

Then there’s the fact that Todd’s strategy doesn’t even work! It just draws in men who want dates, not sales meetings. (To be clear, even if the strategy did work, it still wouldn’t be okay! The fact that it doesn’t is just icing on Todd’s sexist cake of misogyny.)

As for what to do, your best bet is to tell Todd flatly, “This would violate federal discrimination laws and we can’t do it.” And if he keeps pushing, keep up a flat response of, “It’s illegal so we can’t do it.” Or, “I’m not willing to violate the law, and we could get in legal trouble for this.” Feel free to add, “It’s also really gross and I am not willing to do it.” (But if you’re more comfortable sticking to the law, that’s perfectly fine too.)

Whether or not to quit is up to you. I would love to tell you to! Todd deserves to lose his employees. Todd shouldn’t be running a business. But since there are a lot of Todds out there (some more open about their Todd-ness than others), what makes the most sense is probably to look at Todd and the company more broadly — does sexism pop up in other ways there (I’m guessing yes)? What’s your experience there been generally, and that of other women? Is Todd’s judgment this off in other areas too? Basically, take this as a flag to step back and look at the whole picture of what’s going on and decide if you want to be a part of it.

Read an update to this letter

my coworkers are sick of me having cancer, replying to late-night messages, and more

It’s five answers to five questions. Here we go…

1. My coworkers are sick of me having cancer

I am living with Stage 4 breast cancer. I’m doing well and working full-time in an outpatient healthcare setting. We have a loose rotating schedule of taking various roles in the office during the week. Some weeks, your role is heavier and you have less schedule flexibility; some weeks you get a lighter role. Also, we are salaried and I have FMLA paperwork filed.

Right now my treatment includes infusions every three weeks (which takes about two hours) and scans every three months (which takes four to six hours). I make every effort to schedule them during the weeks I know I’ll have a lighter workload and I schedule them as far in advance as I can. But invariably, someone winds up scheduling PTO that week or at the last minute my team members change my assignment for that week to a heavier role. And then my treatment appointments become inconvenient. I get heavy sighs; statements like, “We’ll figure it out, I guess” in a clearly annoyed tone; and if I flex my time to make up my hours, sometimes, “I don’t know how you’re going to make up all this missed time” (from coworkers, not my manager).

I get that my coworkers are over me having cancer — trust me, I’m over it, too. Do I need to speak up and be more firm than I can’t cover other people those weeks? Do I accept that they’re going to act like they’re inconvenienced no matter what I do and ignore the snark? I don’t know what else I can do to lessen the impact my appointments have on my teammates. My manager has repeatedly said, do what you need to do. It only seems to be an issue for the people on my team.

Your team members are snarking about your cancer treatment? Of course it can sometimes be inconvenient when someone has ongoing schedule restrictions, but decent people generally understand that being treated for a serious illness is Extremely Important and won’t make you feel like a burden for it — and doubly so when the treatments are on a predictable schedule weeks apart. I’m sorry your coworkers are behaving this way.

Yes, you should indeed stay firm that you cannot cover other people those weeks. Don’t let their (rude) responses affect your resolve to do what you need to take care of yourself. It also sounds like you should alert your manager that you’re fending off these reactions; a good manager would want to know this is happening so they can speak with the people doing it (and also because if there really is a scheduling problem, the manager should be involved in resolving that, rather than other people pushing their frustration on you and you feeling pressure to change your schedule).

2. My reference hit it off with my hiring manager and now has their own interview

I’ve been using A, a former colleague and very close friend, as a reference for many years. I recently got an opportunity to escape an awful company for a potential dream job, so of course I put A down as a reference.

The hiring manager called my other two references, and the calls took 10 minutes each. When the hiring manager called A, they somehow hit it off and ended up chatting for nearly an hour about their families, their professional hopes and dreams, and A’s connections. A now has an informational interview with the same team, though luckily not for my potential position, and doesn’t even really hide how excited they are about it.

I’m not sure how to feel or how to proceed. I’m annoyed that I had to go through a formal process whereas A seems to be sneaking in the back door on a call that was supposed to be about me. I’m also now concerned about what this team is like; this seems like a weird way to find candidates. Finally, I’m not sure if I want to use A as a reference anymore. Are these reasonable thoughts? If not, how should I approach this?

If A had come out of that call with an interview for the job you’re being considered for, that would be an issue! You want to be able to trust that a reference has your best interests in mind and won’t use their access to try to swipe jobs you’re applying for. But this is different — A happened to click with the hiring manager and they ended up talking about a separate job, in addition (presumably) to handling your reference. Assuming that A also gave you a good recommendation during that conversation (and there’s no reason to think they didn’t), no one did anything wrong here.

There’s no rule that references must talk only about you if the conversation naturally goes in other directions. For example, if A and the hiring manager discovered a shared interest in some obscure aspect of your field, there’s no reason they couldn’t talk about that. It’s the same thing here — they talked, they clicked, they discovered a shared interest in talking further. That sometimes happens when two people talk! But you still presumably got a good reference … and if anything, it seems like the hiring manager might put extra weight on A’s endorsement of you as a result of liking them so much.

3. Coworkers who message late at night their time (but during your hours)

I have quite a few coworkers in another time zone, 8-10 hours ahead of me. My boss (same time zone as me) has always advised me to schedule messages to these coworkers to encourage work-life balance. No problem, I agree! But what should I do when they message me on Slack at what I know is 10 pm or later their time? It’s rude not to reply, isn’t it?

I had one coworker specifically ask me not to schedule my messages because she wants to get them right away … but my boss also warned me that she will work herself into the ground and to not encourage her. She’s below him in rank and experience but above me in both. What do you think? Should I play it by ear?

I wouldn’t say it’s rude not to reply when someone messages you at 10 pm their time, when they know it’s working hours for you. But it’s a bit of an overstep if you’re trying to stop them from working late, or maybe just an overthink. During your work hours, go ahead and respond whenever you normally would. It’s up to your colleagues, not you, to decide when they work (and they could be flexing their hours or trying to get caught up so they have room in their week for other things, or who knows what). Plus, your reply doesn’t obligate them to do any further work at that hour if they don’t want to. (I’d give you a different answer if you were their boss, but you’re not.)

All that said, you should defer to your boss if he’s giving you a clear instruction about this. But if he’s just expressing his own preference and then leaving it up to you, just message as you normally would and trust people to manage their own side of things.

4. My manager wants to discuss my personal, non-work goals

I have a new manager, and we have regular one-on-one catch-up meetings. At the first of these meetings, I was told that I should share some goals for us to discuss. Professional ones like “learn ASP” (a coding language) or “get Microsoft certified” … but he also wants me to share non-professional goals. Personal ones. I asked for an example and was told that other staff members have shared things like “go to the gym more” or “take a pottery class.”

I found this bizarre and somewhat intrusive. I don’t have personal or life goals which I want to share with them. If I did, we would be friends and it would come up naturally.

Other people I’ve talked to also find this a little strange. It seems like an attempt to shoehorn a social (para-social?) relationship into a professional one. Is this a management technique they’ve got out of a book, or something they came up with themselves? What do you think?

Nope, it’s not a management technique, nor should it be. It’s invasive and inappropriate; your manager isn’t your life coach or therapist or friend.

Try just offering up work goals and see if your manager pushes for personal goals too. He might not. But if he does, then it’s reasonable to say, “I’d prefer to just focus on work goals in our meetings.”

Alternately, if you feel pressure to go along with it, you can always use really bland goals like “walk more” or “read more” … or you can use self-serving goals like “get better at disconnecting from work” or “carve out time for a real vacation.”

Related: my boss expects me to share my personal health/diet/spirituality/fitness goals every week

5. Should we not tell candidates our policies on advancing?

I’m in HR and helping a team screen candidates. I mentioned to them that we can manage incoming employee expectations and let candidates know they generally won’t be considered for manager positions for three years, which is true for this position. The HM doesn’t want to communicate this because she feels candidates would be turned off, but I feel like this disclaimer keeps us from hiring employees who will end up leaving after a year because they want to move up quickly. Is there something wrong with saying this to candidates?

No, you should say that. Being as up-front as possible is a good thing when you’re hiring, so that you screen out people who will be unhappy in the position (and leave earlier than other people). If you ever find yourself considering not being transparent about an aspect of the job, that’s pretty much always a sign you’re heading in the wrong direction.

the wallets of destruction, the backpack indignity, and other corporate gifts gone very wrong

On last week’s post about corporate year-end gifts, some readers shared stories of company gifts that went terribly wrong. Here are 10 that made me laugh. (Also, who would have anticipated the surprising enjoyment of umbrellas as a corporate gift that was revealed in that post? But for the record: the only two universally loved gifts are money and time off. MONEY AND TIME OFF.)

1. The wallets of destruction

“I will never forget the ‘space-saver’ wallets our CEO gleefully gave out to all employees one year-as a token of his appreciation for all our hard work.

This wallet was slim, sleek and looked like a little rectangular case with the two sides made of gold-toned metal. It looked expensive. Its size was a little larger than a credit card. And it accordioned out to provide slots for all your credit cards, ID cards, and cash too.

Only there was no visible latch to keep the ends together.

‘Ahh! That’s the best part!” the CEO explained. The ends were magnetized so it will never come apart until you open it.

And yep, more than one person actually loaded up their new gift with their old wallet contents before realizing the harm this fancy gold wallet would do to the magnetic strip on all their credit cards.”

2. The rock

“As far as what doesn’t go well — my hospital just gave every employee a ‘care package’ for mental health awareness. It had a card describing us as all unique, so of course we all got the same gifts. We got a worry stone (literally a rock), an eye cover, a exercise resistance band, and a pack of cards with mental health tips. It has not been popular.”

3. The triple disaster

“For the purposes of entertainment only, don’t do what my company did! This is an org that provides training to a lot of contractors who come to these giant, multi-day conferences (but think super-budget and bare bones, not at all posh). The company issued a gift with all the registration materials at check-in so it was not possible for individuals to decline it.

First year I was there, they gave out backpacks. Identical backpacks to people who were going to spend a week together in an enormous arena. People promptly packed them up and brought them to the conference, and then lost track of which one was theirs. People were stress-crying because they couldn’t find theirs, people accused others of stealing, and a chunk of time had to be taken away from conference activities to get everyone to look inside ‘their’ backpack and make sure it was really theirs. At least two people were dismissed from the event due to what was found inside their backpacks.

Next year: tumblers. Same problem, but with an added gross factor of drinking out of a cup not actually your own. The conference leaders were begging people to label their cups, which nobody did. This even affected the big boss, who took a swig from a cup only to realize it was somebody else’s … and contained butterscotch-flavored alcohol.

Final year before I thankfully got a new job: fleeces. These fleeces were actually nice and came in a wide range of sizes and were good in theory. But because many people had flown in to the conference city, it became one more bulky item to figure out how to transport home at the end. One brilliant person asked if they could coordinate donations of unwanted fleeces but because the jackets were branded, leadership said no. So people just abandoned their jackets in random places in the hotel and conference center on the last day, especially people who were going back to warm climates who weren’t going to wear them again. Some of us lowly staffers from cold climates adopted the fleeces and even 10+ years after being gone from that org, one final fleece from my collection has survived and still hangs in my closet.”

4. The orange soda

“The worst gift I ever got was a six pack of orange soda with my photo on the logo. I worked at a university with orange as one of their colors. It is a public university so getting gifts was unusual, but this was very useless. To make matters worse one of my colleagues received his sodas with the wrong name!”

5. The turkeys

“Worst gift: Frozen turkeys on Thanksgiving … which they received in the morning but didn’t distribute until 3:30 pm, when first and second shift were changing over, so the HR lady and company president could give them out personally. In the meantime, they stored the turkeys in the chemical cold storage, right next to the vat of acrylamide monomer.”

6. The gratitude journals

“Here’s a Don’t Do: a couple years ago, the org sent us all cheaply-printed gratitude journals. In 2020. So we could write all about how grateful we were for the good things in our life. In 2020.”

7. The shocker

“A what-not-to-do: My last job liked to give us lots of gifts, but all the gifts were crappy. They gave us water bottles that LOOKED just like a popular brand of insulated water bottle, but they weren’t insulated and leaked. They gave us wireless earbuds (nice!) that became infamous for shocking people in the ear (not nice!).

Everyone would have much rather had one actually nice gift than five crummy gifts. Most of what they gave us ended up being junk people threw away (I got in the habit of covertly abandoning my swag in the supply cupboard where they kept the spare swag).”

8. The pheasant

“When I was a kid, my dad’s employer had a vendor that would send a gallon metal jug of real maple syrup every year, which was AWESOME. Except one year they decided to change it up, but didn’t tell anyone. Mom got the attempted delivery card from the post office and saw where it was from, so figured she could take her time about going to pick it up. Apparently when she finally did, a couple of weeks later, the post office REEKED and the clerk glared at her while bringing up her package containing … a smoked pheasant. A not very shelf-stable smoked pheasant.”

9. The sabotaging coaster

“For the 100th anniversary of my company, they gave every employee a hard-bound yearbook history of the organization and one single coaster that was hydrophobic so the beads of sweat on any beverage just ran right off it and onto your desk, completely eliminating the point of a coaster.

0/10, do not recommend.”

10. The committee

“I got dragooned against my will onto an ‘appreciation committee’ that had all these fancy plans for how to spend their budget of $50/employee to make people happy. I got myself kicked off the committee by asking, ‘Will anyone like any of this more than they like $50 minus tax?’”

my assistant thinks she’s my peer

A reader asks:

My assistant does her work well. However, we’re similar in age, and I think that makes her speak much more candidly with me than she otherwise might. She borders on rude in conversations, especially if I correct her on anything or ask her to do something differently, and she asserts herself in projects so much it seems that she forgets I’m the one with final say. It’s great that she has so many ideas, but she’s very new to this industry and very early in her career, so sometimes her ideas aren’t feasible or just wouldn’t work for our company. When I tell her that X won’t work and why and suggest something else, she usually argues with me or sends back terse responses that indicate she thinks it’s a terrible idea. She often oversteps by volunteering to do work on projects that no one has asked for, or phrasing her ideas as things we’re 100% going to do without asking for feedback.

I have an incredibly demanding workload, and going back and forth with her on projects is starting to create more work (and a lot of frustrations) for me. She’s generally a little clueless about how this industry works (and office etiquette in general), so maybe she doesn’t understand that usually assistants don’t get to be this argumentative for projects they’re helping with. But I have no idea how to tell someone they’re being too assertive for their position. How can I talk to her about how she communicates?

I answer this question over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here.

some of my employees have a butts-in-seats mentality … and some just disappear

A reader writes:

In the remote time period following 2020, I took over supervision of a small team. We are finally back on-site and I’m encountering an issue I didn’t have in the fully remote setting. Our work is only sometimes coverage-based. The times this is the case are firm and established. Other times, it really doesn’t matter where the work is being done and, in fact, sometimes requires someone to move through the department or building.

I have some team members who feel the need to update me with every possible move — “I’m going to the supply closet, okay?” … “I need to go talk to someone; I promise it’s work related” — and also announce every single break and lunch (at the same time every day). I really don’t need (or want!) this level of oversight on their movements through the workday! They can’t seem to resist even when told not to, even to the point of interrupting meetings to let me know they’re walking down the hallway to fill up their water bottle in a non-coverage based time period.

I have other team members who will straight up disappear while on the clock and are impossible to track down. This is just as untenable, albeit in the opposite direction.

I have tried leading by example, making sure to let people know where I’m going when it impacts coverage and moving freely when not. I have tried directly naming both outlooks as a problem: “You don’t have to tell me, I don’t need to know where you’re going for [X] reasons.” / “It’s an essential job function that you are responsive and reachable within [X] time frame.” To the former, I was told they prefer to tell me where they are. To the latter, I get empty promises. I’ve also tried pulling them into solution building: “What can we try to make sure people know where you are?” etc. These prompt very non-committal responses.

I suspect this is part returning to office growing pains, part leftover attitudes from my predecessor, part personality quirks. Either way, my strategies obviously aren’t working, so your advice would be appreciated!

Let’s tackle the overly informative people first. I bet you’re right that some of it is left over from the manager before you; overly controlling managers can instill habits that seem really weird once the controlling manager is removed from the picture. (It’s one reason why it’s so important for people to be deliberate about doing a mental reset when they leave a toxic manager for a healthier workplace … but lots of people don’t do that.)

In any case, it sounds like you’ve told people that they don’t need to announce all their movements to you, but that’s different than telling them not to. Try the latter. For example: “We’ve talked about this before but it hasn’t stuck, so I want to be clearer now: I’d like you to stop updating me when you leave your desk. I trust you to manage your time, it’s not information I need, and it’s interrupting my own workflow to get such frequent updates! I also don’t want a culture where other people see what you’re doing and feel they need to report it every time they go somewhere. So going forward, please only update me if you are leaving for the day or will be gone several hours unexpectedly.”

You might need to have this conversation a few times before it sticks, but it’s likely that switching your language from “you don’t need to do X” to “do not do X” will make a difference.

The people who disappear for long stretches and are impossible to track down are a different story. It would be one thing if they just had weird habits after two years of working from home, but it’s concerning that explicitly told them they must be more responsive and they’ve just given you non-committal responses that haven’t changed anything. If they’re not responding to your feedback with changes, and if people can’t get responses from them when needed, that’s a serious issue and you’ve got to treat it as such.

As a next step, I’d sit down with each of them and say, “We’ve talked about this previously but I haven’t seen changes. What’s going on?”

Because really, what is going on? Are they finding it hard to focus now that they’re back in the office and they’re disappearing to go work from a quiet conference room? (Although then you’d think they’d still be responding to messages so it’s probably not that … but it could be something in that neighborhood.) Are they, I don’t know, working a second job while on the clock for you? Each of those would require a very different response, so the first step is to ask and hear them out with an open mind. (Also, did you have this issue while they were working from home? If they were responsive then and aren’t now … something is going on that direct questions will hopefully get at.)

Your next steps from there will depend on what you hear. If you hear “I can’t bear the noise so I’m working from the diner next door and there’s no internet there,” that gives you something specific you can jointly try to fix — and will probably change your perspective and point you toward solutions you hadn’t realized you needed to find. But if you just hear more non-committal responses, that’s alarming and you’ve got a more serious problem on your hands. In that case you’d need to move to, “I need to see XYZ changes in the next week. Are you able to do that?” And before you have this conversation you should think about what you’ll do if nothing changes — what consequences are reasonable? Is this something that would jeopardize their jobs? Would you start down a formal discipline path? Whatever comes next if nothing changes, be up-front about that now (“this is serious / without changes in the very near future, X will be the next step”).

But it’s reasonable to hold firm on people needing to be responsive if that’s part of the job.