when can I ask a potential employer about working remotely? by Alison Green on November 11, 2024 A reader writes: I currently have a job that is hybrid/remote, with emphasis on remote. I go into the office when needed, but that may be once every couple of weeks. I fell into this during Covid and I love it for so many reasons, from the lack of a commute to the vastly improved work-life balance. I don’t want to go back to office life. But I am job searching. During the interview process, when should I raise the question of remote work or a hybrid schedule? Remote work is a deal-breaker for me, so part of me wants to broach it immediately so I’m not wasting their time or mine. On the other hand, maybe they would consider it for a candidate they really want and I won’t be that candidate unless I get to the end. Does it depend if the ad mentions remote work as a possibility? What if it doesn’t? Since it’s a deal-breaker for you, raise it early on, whether the ad mentions it or not — ideally in the phone screen if there is one, or in the first interview if there’s not. There’s no point in going through multiple interviews if they’re not open to remote work and you’re not open to the job otherwise. There is a school of thought that, as you said in your letter, maybe by going through the interview process you could win them over so much that they would make an exception, and so therefore you should wait to ask about it until the end of the process when you’ve wowed them and they really want to hire you. I don’t recommend doing that for a couple of reasons: First, there’s a decent chance they’ll just say no and you’ll have gone invested all that time for nothing. You might figure you’re willing to take that risk, but it’s likely to be pretty annoying to them that you didn’t bother to mention such a significant deal-breaker earlier. You might figure you don’t care about annoying them, which is your prerogative, but it could end up mattering if there’s ever another opening there you want in the future. Of course, if they’re still not remote, that may not matter. Second, and probably more importantly, it’s not good for you to be the only remote person on a team, particularly if you start out remote (as opposed to working on-site for a while, becoming a known quantity, and then going remote). Too often, teams that make a lone exception aren’t set up to support remote employees very well, and it can be difficult to build relationships, get the information you need, and make your work visible, and you can suffer from “out of sight, out of mind” in a way that affects what opportunities you get … all of which ultimately harms you professionally. There’s also a higher risk that they’ll decide the arrangement isn’t working well and end it. You’re better off landing in a company that’s set up for and supportive of remote work and, if they are, it’s going to be okay to ask about it early on. You may also like:can I push back on in-office work?does working remotely harm your chances of advancement?are remote workers more likely to be laid off? { 97 comments }
Ask a Manager in the media by Alison Green on November 11, 2024 Here’s some coverage of Ask a Manager in the media recently: I talked to Vanity Fair about how human you should be in your out-of-office message. Bloomberg cited Ask a Manager in a piece about election stress in the workplace. I talked to Reader’s Digest about how to write a sick day email. I talked to Fast Company about how to know if you should turn down a promotion. Huffington Post quoted me on out-of-office messages. The New York Post also quoted me on out-of-office messages. Above the Law featured the recent AAM letter from the person whose coworkers were speculating that she was pregnant because she wasn’t drinking, and reminded people to stop gossiping about their coworkers’ fertility. You may also like:how to write the perfect out-of-office messagemy new employee keeps tagging us in negative social media posts after we've told her to stopshould you turn on an out-of-office message when you're away for a few hours? { 18 comments }
my brother is my business partner and he keeps going MIA by Alison Green on November 11, 2024 A reader writes: I wrote you way back in 2021 when I was trying to decide whether or not to stay in the family business, and in 2024 I sent you my update. I’ve since stepped into the role of CEO, for better or worse, and am now facing an ongoing issue for the first time as the leader of this company. We have three family members who are part of the business now — my father (majority owner and president), myself (CEO, minority owner), and my brother (VP, minority owner). My brother and I have the same ownership stake and the idea was that the company will transition to us, and we will be equal business partners. But my brother is undependable. My guess is that he has depression, anxiety, or some type of mental health issue that he has never addressed, and it means he’s often mildly unreliable and then every once in a while he drops the ball in a spectacular fashion that leaves other people to clean up his mess. We’ve had conversations about this on a number of occasions over the past decade. But about three years ago, it really seemed like he was doing much better. He was showing up, answering his phone, responding to emails, doing his job well, and actively participating in executive planning. He said he wanted to be here with me to lead our family business for the long term. And that felt wonderful. The idea of having a partner in this family business, where it can feel very high stakes and very lonely, was such a relief. My brother is smart and thoughtful, and I trust his judgement and views, which often differ from mine, which is great in a business partner. Shortly after that was when long-term plans for ownership were being put into place, and actual ownership stocks started to change hands. I thought my brother and I were going to be a great team. But 18 months ago, there was a incident where he went uncommunicative for a week and left a project manager in the lurch. We had to scramble to find a subcontractor to complete our work. Eventually he showed up and said he wouldn’t do it again. And then a year ago, he left on his honeymoon having completely failed to get a project with a hard deadline started, leaving me having to scramble to make apologies to city officials, track down materials, ask for extensions, and generally get really ticked off at my brother. Once he got back, I, in the presence of my father, told my brother that he needed to see a therapist or in some other way address his lack of dependability or I would not go into business with him. He agreed and said he’d already talked to his doctor about getting a referral. Over the last year, I’ve asked a couple times if he’s made any progress with getting help, but he’s always said he was waiting on insurance or for an appointment, etc. Over the last month he’s gotten shaky again, being less and less responsive. Then two days ago, I found out he was leaving the country the next day for two weeks. He never told me. I found out from my mother. We once again have a project left in the lurch, making other people scramble. He left one of our crews short a member (he gave his guys only one work day of notice) and another employee is scheduling things that he should have scheduled. And I’ve come to discover that he’s put off scheduling a kick-off meeting for another project for the past three weeks, ignoring the emails from an angry PM for the state. How do I deal with this? I know I don’t want to be in business with my brother under these circumstances. I said that last year, and I meant it, and I set a boundary… and here we are and it’s time to enforce this boundary. I know all that, but I don’t know what to actually do and what to actually ask for. My dad sees all this, and is supportive of me. My brother has been doing this to my dad for nearly a decade, and I think my dad is even more fed up and upset than I am. My dad is also a bit of a hothead and a dictator. He wants to straight-up fire my brother. I don’t know. Maybe that’s best? But my brother has good qualities, good skills, and he is an owner and he is my brother. What about a PIP? A leave of absence? A change in role, take him out of leadership? Or did that ship sail last year? Part of what is so hard is that I love him. And he’s falling apart at work because of very real, very challenging stuff in his personal life. The other part is, I lived the same childhood as my brother. We had an alcoholic mother and my parents went through a terribly messy divorce, and all that created issues around communication and confrontation and self-worth and shame for all of us (issues that I’ve worked hard to overcome through my own therapy and coaching). So I’m deeply empathetic to why my brother is the way he is. And I don’t want to blow up my relationship with him or my sister-in-law. But I can’t do it like this anymore. And ultimately if we keep going like this, the relationship is already destroyed because I’m so frustrated and angry. And I could work with him, somehow, probably, if he would just communicate with me — if he had just told me he was going to be on vacation, that he had been ignoring these emails, that he was stalling out. But we’ve tried saying, “Please, for the love of everything, just communicate!” for nearly a decade, and nothing has changed. It’s never really gotten better, except for that brief period three years ago. I’ve read through your archives, looking for family businesses hitting similar issues, and this and this really hit home. We’re experiencing these issues, the hit to morale and people talking about leaving based on family members being treated differently. So I know we need to change and I know there is no way to do it without this being sad and painful. Any advice you could offer to help me figure out some options to move forward that fall between “keep doing what we’re doing and getting the same result” and “fire him as soon as he steps off the airplane” would be much appreciated. My brother gets back in two weeks, and I need a game plan for what our conversation is going to look like. You have a few choices. You could give him one final warning: if this happens again, he’s out of the company. He can retain his minority ownership interest, presumably, but he can’t work there. Or you could figure you already gave him that warning last year and it’s happened again anyway, so it’s time to part ways now. But did you give him that warning last year? It sounds like you told him that you being in business together was dependent on him seeing a therapist, which is a different thing. And I don’t think that’s the right requirement since he could see a therapist regularly but still continue jerking you around, and it would be just as impossible to continue having him as a business partner as it is now. So if you give a final warning now, don’t pin it to therapy. It certainly sounds like therapy would be a wise step for him, but that’s up to him. The part that you control, and the part that’s at the crux of this, is that you’re not willing to be in business with someone who periodically disappears without notice and lets major projects slip. So that’s the part to attach the ultimatum too — if that happens again, he’s out. That said, I don’t think you’re obligated to give him that warning. Your conversation last year made it clear how disruptive his behavior was and how strongly you felt about its impact on your partnership, but he’s still done it again. If you’d rather just be done now, that’s fair and you can be. A third option is that you lay out what will and won’t work for you and for the business, and then ask him to decide if he can commit to meeting those needs or not. You could simply say in very plain language that you’re not willing to accommodate another instance of this so if he wants to stay he needs to commit to XYZ and if he messes up again, he’s out. Ask him to be realistic with you and with himself: does he genuinely believe he will pull it together and sustain that with no additional mess-ups or, for the sake of your relationship, should you both be pragmatic and acknowledge now that it’s not going to work? It’s okay to be forthright with him that if he recommits but then repeats this anyway, it will affect your relationship — in fact, that it’s already affected your relationship and you hate that because you love him. That’s true and he deserves to know that; you shouldn’t be the only one grappling with that. But you’ve got to set a line, and make it clear what that line is and what happens if he crosses it. That doesn’t mean “fire him as soon as he’s out of the airport” — but it does mean a probably painful but necessary conversation about what you will and won’t put up with, and there shouldn’t be another one after this one. You may also like:my business partners won't fire their problematic family membersI started a business with two coworkers and I'm doing all the workmy brothers' wives are interfering in our family business { 201 comments }
coworker derails meetings, employer wanted a weekend interview, and more by Alison Green on November 11, 2024 It’s five answers to five questions. Here we go… 1. My coworker constantly derails meetings I have a coworker, Mary, who does not know how to stay on topic or when to stop talking. It’s like she thinks a meeting is a time to discuss everything and anything tangentially related to a person’s position in our org, and so I have to plan that any meeting with her will run over unless I cut it off. In meetings I’m leading, I’ve learned to say, “We will need to table that for another time” when she gets off track. But what do I do in meetings where I’m not the one leading? For example: we’re on the same committee for fundraising for an event. That is our job. We meet once a month. Every month, Mary derails the meeting with suggestions for the event, ideas for activities (many of which are absurd, like making vendors wear costumes, etc.). Usually the actual agenda for this meeting is handled in 20 minutes, so the next 40 are dedicated to this coworker and her questions. My boss is the one leading this meeting, and I want to support her in her work but I also want to offer to step up and say, “Do you need help with shutting Mary down?” It’s not really your place to ask your boss if she wants help shutting Mary down. There are some manager/employee relationships where you could ask that, but they’re very much the exception rather than the rule, and generally if you had one you wouldn’t be asking. But there are lots of ways where you can nudge your boss in that direction herself. For example, when you’re done with the agenda but Mary starts to go off-topic, you can say, “Before we get too far off-topic, is there anything else on the agenda we need to cover or should we wrap up?” You can also say at the start of the meeting, “I’ve got a hard stop at (time) but I think that’ll be enough for everything we need to cover.” And during the meeting itself, if Mary begins a tangent, you can say, “I think that will take us pretty far off-topic” or “Could we focus on X and Y, which I think are the highest priorities to sort out right now?” (You can’t say that if you’re the most junior person in the room, but it doesn’t sound like that’s the case.) Also, if your boss is scheduling one-hour meetings when a half hour would do, you can point that out to her: “We’ve been scheduling these for an hour but typically cover our agenda items in much less time and the second half never seems as productive. Could we experiment with scheduling for 30 minutes and see how that works?” 2. Company wanted me to interview on a weekend for a Monday-Friday job I am a research scientist currently looking for new roles. One company I applied for called me back to wanting to discuss my resume in detail before potentially scheduling an interview. It was late on a Friday afternoon. I was in a meeting and missed their call. They sent me an email asking me when would be a convenient time for a chat. When I saw the email, I responded saying I would be free Monday. They then emailed me back saying that if I wanted to, they could phone me on Saturday or Sunday. These are standard 9 to 5 jobs I am applying to, so is wanting to talk on a weekend a red flag that they will have poor work/life boundaries? I am fine working overtime on some occasions but not all the time. It’s not a red flag screaming at you not to proceed, but it is a sign to gather more information as you do. It’s possible that this is an indicator that everyone there works horrible hours and work will be constantly bleeding into your evenings and weekends … but it’s just as possible that the person who emailed you works non-standard hours themself, or is about to go on leave and is trying to squeeze in a few interviews before they go, or thinks candidates appreciate interviewing during non-work hours so they don’t have to take time off, or they’re a rare workaholic in a culture of people with better boundaries. It would be foolish to ignore what this could represent, but at this point you don’t know which of these possibilities is most likely, so your job is to take note of it and ask questions about the culture and typical hours as you progress through their process. It also would be fine to ask during the interview, “I recall you asked about doing our initial interview on the weekend. How often do people on this team work on the weekends?” 3. Talking at work about an emergency gay wedding I was originally planning to have a wedding next fall. However, due to recent events, my fiancée and I have decided to get married in late November. The reasons are twofold: (1) My fiancée is currently employed by a federal program that the incoming administration is planning to eradicate, and I don’t want her to be left without insurance. (2) We are both women living in a conservative state. The federal ruling on gay marriage has also been named as a possible target in the next four years. This was always our plan if the election went the way it did. I have a reputation for, let’s say, non-impulsivity at work. Also, I have mentioned that part of the reason we were waiting until next fall was that my only sibling is currently abroad. So this will likely come as a shock to anyone we didn’t share our plans with beforehand. I like my coworkers; I like my job. The atmosphere is a friendly one, where good news is comfortably shared. I don’t want to vanish for a week and a half and come back with a new last name like it’s a secret, but I’m also not comfortable “bringing up politics” at work. I was wondering if you could provide a script for how I can tell people I’m going to get married without it seeming like a rushed, secretive caper, and what I should say when people ask why I’m doing it this way? (They have asked.) I want to be able to enjoy the fact that I’m getting married, to share it with the people I see every day, without it being a dirty little secret or political landmine. The fastest, simplest explanation: “We want to get married while we know we still can.” That’s not bringing politics into work in an inappropriate way; it’s a clear statement of the situation you and many others are in. If you’re not comfortable with that, you could also just say, “Our plans changed and we decided to do it now!” People may be surprised, but they’re unlikely to be shocked; people move up weddings for logistical reasons all the time. They’re also likely to take their cues from you; if you’re cheerfully matter-of-fact about it, they likely will be too. And you really don’t owe any more explanation than that — I don’t mean that in a chilly way, but at the end of the day these are work colleagues and it’s normal not to get into the level of personal detail that you might share with close friends or family. And as for announcing it initially — “We’re moving our wedding up! I’ll be out (dates) and when I’m back I’ll be Valentina NewLast Name.” I’m sorry you’re dealing with this. 4. My company is not prepared for the overtime change in January I work for a pretty small company (about 20 employees), all remote workers around the U.S. Most of us are salaried, making around $45,000-$50,000 per year, so the exemption threshold change in July did not affect anyone but the change in January will affect almost everyone. I asked our HR about this over the summer, and they said that I shouldn’t be working overtime, so it won’t affect anything. But our company does multiple conventions and events every year; it would be a huge logistical change to prevent anyone from working overtime during these. They are easily 50-60 hour weeks under the current set-up. And my understanding of the law is that even if we aren’t working overtime, we’ll need to maintain timesheets. What should or can I do? Is this worth pushing, or should I just wait until January 1 and see how it plays out? Background for readers: An increase to the salary level that makes you exempt from overtime is set to take effect on January 1. If it goes through, it would mean that your employer would be required to pay you overtime (time and a half for all hours over 40 that you work in a week) unless you earn at least $58,656 annually — up from the current threshold of $43,888. (Exceptions include teachers, doctors, and lawyers, who are always exempt.) For now, though, wait and see what happens. A group of states are suing to stop the increase and if a court puts it on hold, the incoming new administration is highly likely to scrap or significantly scale back the whole thing (as they did the last time they were in the White House). On the other hand, if courts don’t stop it, it’s scheduled to go into effect January 1, while the old administration is still in charge, and the new administration is unlikely to be able to roll it back immediately so it’ll be in effect for at least a while. In other words, it’s pretty up in the air right now, but it’s something to keep an eye on. If we get to December with no signs of it being halted, raise it again at that point. This time you should specifically point out your concern about overtime during conventions and events — and it would be useful to calculate how many hours you worked each week during those events in the past, so that your company has hard numbers to look at. Related: what the hell is all this talk of exempt and non-exempt about? 5. You never know what’s happening behind the scenes of a hiring process I’m a relatively new manager hiring for my third permanent position. I read your blog regularly and I was excited to apply everything I’ve been learning to the hiring process. I’ve been thinking through my requirements vs nice-to-haves, challenging my internal biases, everything. The position was posted a month ago, and I brought in four external people to interview after a phone screening. I was really excited for them and the opportunities they presented for the position. I was planning to be checking references next week and hopefully making an offer shortly after that. And then on the day of the last two interviews, I got an email from HR that there was an internal candidate who we needed to urgently consider because they will otherwise be laid off next month. My supervisor told me that we pretty much have to hire them unless there are massive red flags, as it is in the agency’s best interest to retain staff. Of course I am happy to help someone keep working and not be laid off, but I also feel for the external candidates. This radically altered the entire hiring process in a way that none of us could predict, and it was the worst for the external candidates who were now going to be rejected through literally no fault of their own. There is nothing they could have done differently. I know it is cold comfort for job seekers, but I wanted to share this story to illustrate that when you say “you never know what is happening on the hiring side,” it is really true. Thanks for illustrating exactly the sort of thing that can be going on behind the scenes that job seekers often don’t have a window into. When you’re agonizing over what happened with a job you thought you were perfect for, keep in mind that things like this can happen and you might never know about it! You may also like:a "thought experiment" is causing a cold war in my officea coworker prayed for my fiancé's death so we didn't invite her to our wedding ... and now there is dramado prospective employers expect me to take time off work for interviews? { 290 comments }
weekend open thread – November 9-10, 2024 by Alison Green on November 8, 2024 This comment section is open for any non-work-related discussion you’d like to have with other readers, by popular demand. Here are the rules for the weekend posts. Book recommendation of the week: I’m still on comfort re-reads. This week it’s been The Inn at Lake Devine, by Elinor Lipman, in which a Jewish teenager gets entangled in surprising ways with a family that runs a “gentiles-only” inn. * I make a commission if you use that Amazon link. You may also like:all of my 2022 and 2023 book recommendationsall of my book recommendations from 2015-2021the cats of AAM { 1,036 comments }
open thread – November 8, 2024 by Alison Green on November 8, 2024 It’s the Friday open thread! The comment section on this post is open for discussion with other readers on any work-related questions that you want to talk about (that includes school). If you want an answer from me, emailing me is still your best bet*, but this is a chance to take your questions to other readers. * If you submitted a question to me recently, please do not repost it here, as it may be in my queue to answer. You may also like:my employee refuses to lie to customers -- but that's our policymy employee wasn't respectful enough after the company messed up her paycheckneed help finding a job? start here { 1,128 comments }
telling an employee his pants are too revealing, unannounced video calls, and more by Alison Green on November 8, 2024 It’s four answers to four questions. Here we go… 1. How to tell an employee his pants are too revealing I need some guidance! We have a new high school teacher who wears pants that show the imprint of his penis. Several students have gone to the principal to share this information. We recently had to remove a picture from our school’s Instagram page because after someone pointed it out, it was obviously very visible. We’re planning to have a conversation with him to tell him that he hasn’t violated the dress code policy but we do need to bring it to his attention and suggest that he wear a different fit (loose), pants made with a heavier fabric and less stretch or maybe darker colored pants. It’s refreshing to get a letter where this issue is about a man’s body rather than a woman’s! I don’t know that you’d need to address this in most workplaces, but in a high school? Yeah. I’ve never contemplated what I’d say in this situation before! My best stab at it is: “I’m sure you don’t realize this is the case, but a lot of your pants are too revealing for our environment and a couple of students have mentioned it. I think you can solve it with looser clothing, or at the very least heavier fabrics or darker colors.” I’ve gone back and forth on whether you should include that some students mentioned it. On one hand, how mortifying! On the other hand, if you don’t mention that, you risk him thinking you’re making a big deal out of nothing. 2. Do I have to answer unannounced video calls? I am an in-house database developer. My company handles a lot of communication via Microsoft Teams. I’ve noticed it’s extremely common for most people, including executives, to shoot a message of “got time for a call?” before initiating a call, which is awesome! My tasks in a day run pretty much the gamut — primarily development projects, but also documentation, support, querying data, data migrations, collaborating with users, etc. I pride myself on being very responsive. That being said, there are a handful of coworkers who will randomly initiate video calls, and I find it really frustrating when I’m trying to troubleshoot a tricky issue, on a roll with a development project, or working on a time-sensitive report for management. I’ve found that sometimes is takes a couple minutes to effectively transition between tasks, like to save what I was working on or find a good breaking point if I am working on a migration. Also, most questions I receive are easier to answer if I have a little context ahead of time and do a little research if necessary. If I’m not at an ideal spot to take an impromptu Teams call, I don’t take it, but I do follow up quickly. I will take it if it’s management, but seriously management always reaches out before calling. I would say 9/10 users will reach out first, so it feels like very much “company culture” to do so. Part of me feels like my aversion to unannounced video calls is an irrational pet peeve. The other part of me, though, feels like my time is most effectively managed when I’m not dropping everything at the drop of a hat with zero information. Is there an appropriate, more direct way to deal with the issue? Or should I just keep doing what I’m doing — that is, ignore it and follow up within 10 minutes after I’ve hit an appropriate break point? Or am I being a little petty? These are never critical issues, and are often random data requests. I have also noticed a very high correlation between unannounced-video-call-initiaters and misusers-of-high-importance-email-and-read-receipt-settings. What you’re doing is perfect. It wouldn’t be if you were in a job that required a different kind of availability, but for many/most office jobs it makes sense and is what most efficient people do. You need to manage your time in a way that makes sense for the work, which in many jobs means focusing rather than stopping whatever you’re doing every time your phone rings (or someone stops by or an IM pops up or so forth). In fact, if I managed someone who stopped deep-focus work every time a new message popped up on their screen, I’d talk to them about ways to focus better (assuming I saw it reflected in their work or stress level, which is likely). This isn’t that different. Also, this is true of all calls, not just videos calls. The unannounced video makes it worse because you might not be in a place or condition to spontaneously appear on video, but my advice would be the same if they were non-video calls too. 3. Senior managers who try to commiserate over current events My great-grandboss wandered around our academic (major research institution) workplace looking to commiserate and, presumably, console staff (whom they barely know) after the election. Pretty much the same thing happened after the October 7, 2023 attack. What the hell is this? They didn’t send out a carefully worded message that said, “We know that nerves are raw and emotions may be high due to current events. Please remember to be patient with your coworkers and seek out help if you need it (link to EAP).” No. They seemed to be looking for co-mourners or something. I’m of the opinion that they aren’t my parent, friend, or therapist and they should not be doing this. What are your thoughts? My thoughts are the same as yours. It’s inappropriate and likely unwelcome to many people. Managers are uniquely positioned to help people during stressful outside events — by sending out the sort of message you described, adjusting workloads, or encouraging people to take time off if needed — and they should stick to those things, rather than (a) attempting to fulfill their own emotional needs through employees or (b) assuming some sort of pastoral role that isn’t appropriate and which no one wants them to take (not to mention the assumption that everyone they encounter shares their political views). 4. Former employee’s new company is still using his old email address — should I tell them? We had a long-standing employee resign to work for a competitor. He left his replacement a mess to fix and we spent weeks fixing his mistakes. Upon his leaving, I notified our vendors that he’d left and changed all passwords to ensure he didn’t try to keep using our systems. The new company he went to placed orders with us and he was their old rep. I gave his replacement access to his old email, as per company policy. We wait to delete the old email for about a month or two. His replacement informed me that his new company is still sending messages to him at his old employee email, so we are getting included in all of their emails about projects and clients. I am unsure if this is because they have yet to issue him a new email or if it’s because they are so used to autofilling his old email. Should I tell the new company he’s working with that they are sending emails to wrong place or let them reap the consequences of not issuing their new employee a new email address? You’d think someone over there would figure it out when their new hire isn’t receiving/responding to any of their messages! I don’t think you have any absolute obligation to inform them, but it would be a professional courtesy to do it — and doubly so since it sounds like this new company is a client of yours (although also a competitor?). You’re understandably annoyed that your old employee left a mess you had to clean up, but it would be fairly petty to let that be the reason you stay quiet. I’m feeling a bit scorched earth myself lately so I understand the impulse, but you’re nearly always better off taking the high road. You may also like:a DNA test revealed the CEO is my half brother ... and he's freaking outshould I tell my coworkers I have hemorrhoids, all my interviewers were running late, and moream I supposed to thank my boss for paying me? { 553 comments }
was it reasonable to fire a new hire who was too overwhelmed to work on day 3? by Alison Green on November 7, 2024 A reader writes: The clinic I work for filled a medical receptionist position. The new hire had worked as a receptionist for other offices for over 18 years. Sure, they had to learn the ropes of a new EHR (electronic health record) program, but they should already know enough to not be so overwhelmed that they had to call in, right? On the third day of employment the new hire called in, stating that they “were too overwhelmed and needed to regroup.” They were going to take the day to get their notes together and would come in the next day. I, as the training manager, asked that they come in and offered to help them organize their notes and answer any questions. They refused. There was not any sign of remorse or promises to be more dependable. For only two days in, the new hire had been doing well. But training was just the basics at that point. We had not even gotten to the vast amount of information required to fully do the job. And training for any job is a bit overwhelming, but that is part of the training process, right? If the employee was too overwhelmed to even come into work, it would no doubt be far worse down the line. Yes, there was a chance that they would work out and be the ideal employee. But after having been burned one too many times wasting time and resources and wary of any red flag, our administration team decided it was best to terminate them instead of waiting for what seemed like the inevitable – having an unreliable or easily overwhelmed employee. Is this a reasonable response? The individual had quit their job to start the new position at our clinic. But they were the one to call in for their shift. Is it reasonable to terminate such an employee within their first week because you are not “sure”? It’s not unreasonable to be very alarmed that a new hire called out on day three because two days of training had been too much and they needed to “regroup.” I’d be alarmed by that too. I think ideally you would have talked with them in person the next day (assuming they did come in the next day) and tried to get a better understanding of what was going on. Who knows, maybe it wasn’t just about the job but also outside stuff as well … but absent any additional details like that, it’s a pretty major red flag and I don’t think it was unwarranted to just decide to cut your losses at that point. I am curious about what the rest of the picture looked like: was this someone with strong references and a history of solid stays at previous jobs? If so, I’d be a lot more inclined to give them the benefit of the doubt, at least as far as having a conversation with them before deciding anything (as well as to wonder if something had happened during those two days that you didn’t know about yet). But with the person not offering up any additional info about what was going on, even after you asked that they come in and said you’d sit and help them, I can’t deem your management team’s response unreasonable. You may also like:my coworker tells others I'm going to be overwhelmednew hire is plotting a coup, employee is terrified of balloons, and moremy new hire quit after his first day { 272 comments }
my intern keeps pushing for a full-time role by Alison Green on November 7, 2024 A reader writes: I recently took on my first intern. I let them know from the get-go that I didn’t know if it could evolve into permanent work given the current work pipeline. They are ambitious, smart, and eager to learn, and I have done my best to give them “real world” learning experiences so they make their resume look great. All of that is good except a few weeks in, I am getting constant questions from them about potential employment. I have told them that if all goes well and I have the means, I’d love to hire them but I don’t have the ability to answer that right now. I understand why someone interning would want to know their chances for a job, but I have been totally transparent and the constant questions are starting to test my patience. I feel as though, this early, they really should be focusing on learning and making the most of the opportunity, rather than focusing on jumping to the next step right away. They are starting to apply for full-time roles, which is excellent, but these roles are rather senior (and I don’t have to heart to say, are way above their experience level). It’s also confirming my suspicions that this person feels they’ve learnt the entire industry in a few weeks. They’re a great intern other than this, and I’m trying to help, but how do I get them to chill out and just focus while they’re on the job? I don’t want to be a jerk, but I am losing my patience. I answer this question — and three others — over at Inc. today, where I’m revisiting letters that have been buried in the archives here from years ago (and sometimes updating/expanding my answers to them). You can read it here. Other questions I’m answering there today include: Will being associated with a yelling boss hurt my reputation? What’s the best timing for messaging laid-off colleagues? Connection requests from recruiters You may also like:am I sabotaging my former intern's job prospects?why didn't I get a full-time offer after my internship?my coworkers think I'm an intern ... but I'm not { 56 comments }
when office potlucks and catered parties go wrong by Alison Green on November 7, 2024 As we approach to the season of office potlucks, catered parties, and other holiday meals with coworkers, let’s discuss the many ways in which they can go wrong — from alarming cuisine to cheap-ass rolls to riots over the chili cook-off to tantrums over insufficiently abundant shrimp. Please share your stories of potlucks, cooking competitions, catered parties, and other office meals gone awry! You may also like:the Christmas tantrum, the potluck tyrant, and other tales of holidays at workour polyamorous employee wants to bring their 3 partners to the holiday partyour remote employees were excluded from our company appreciation day { 745 comments }