advice for new managers

If you’re new to managing, here’s some advice to get you started.

how to appear more authoritative at work

If you want to be taken more seriously at work, take a look at how authoritative you appear. Many people, especially newer managers, undermine their own authority without realizing it, and then wonder why they’re not more respected. Here are 10 ways to exude confidence and appear more authoritative at work: 1. Get clear on your […]

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what should a new manager ask to get to know employees better?

A reader writes: I recently was promoted to a supervisor position within my company. I plan on having one-on-one meetings to get to know my direct reports better. Any suggestions of questions I should ask them? Yes!  First, before you meet, I’d review their job descriptions, any written goals that exist for their positions, their […]

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advice for new or struggling managers

If you’re a new manager (or a more experienced manager who’s struggling), I have advice for you on how to do your job well. (This advice also works for more experienced managers who are struggling.) 1. Get really clear on your goals. It sounds obvious, but too many managers simply tread water or get pulled in too […]

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new manager wonders about the best way to give feedback

A reader writes: I have only recently acquired a position where I am expected to supervise someone for the first time in my life.  Unfortunately, I found myself recently in a situation where I had to give my new direct report his first bit of less than positive feedback.  Having no supervisory experience and no […]

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how to deal with employee performance problems

A reader writes: I’m preparing to visit with an employee who appears to need coaching. The employee has good qualities such as a perceived ability to do the things asked to do. Also, a sense of dedication to the overall concept of work. Problems are: He is reluctant to follow through on tasks which he […]

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reality-based management

If I had a management theory, I’d call it “reality-based management.” Reality-based management means that you commit to seeing and dealing with reality, as opposed to living in some hazier alternative. Period. That’s it. The rest stems naturally from there. For instance: Reality-based management means that when an employee comes to you with frustrations or […]

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10 ways to make your employees love you

Last week, I wrote about ways to make your boss love you. This week is a similar list for managers, offering ways to gain the respect and affection of your employees. Confining myself to 10 turned out to be hard—there are so many ways to manage badly and so many things that it’s important to do […]

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be honest about employee problems

Do you have an employee whose performance you’re unhappy with? Tell them. Do you have an employee who you strongly suspect isn’t going to work on in the long-term? Tell them. All too often, managers avoid being candid with employees about concerns over performance or fit. They want to avoid a difficult conversation, or they […]

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new managers and authority

Becoming comfortable with exercising authority is one of the hardest adjustments for most new managers, but it’s also one of the most crucial if you want to be effective. Here’s a letter from a reader who is struggling with exactly this. She writes: I was hired to manage a team of fairly experienced sales people. […]

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how should new managers be trained?

It’s practically cliche at this point to point out that new managers don’t get enough training in the art of management, but I haven’t seen a lot delineating exactly what topics new managers should be trained in. Here’s what I have on my outline for training new managers: 1. What exactly is a manager responsible […]

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